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Hello!
My camera force closes in both portrait and landscape modes. It does not give an error but rather just immediately closes. I do not have lastpass or any password manager. I have cleared cache and now performed a factory reset. The issue remains the same. Do I just need to exchange the phone?
Thanks!
Jeremy
Are you on stock?
stock android
matt95 said:
Are you on stock?
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I sure am. Just purchased phone from Verizon two days ago
Arch Stanton 48 said:
I sure am. Just purchased phone from Verizon two days ago
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If you've tried factory reset and rebooting and without installing any 3rd party apps that could maybe conflict, return that ish for a new one ASAP!!!
These phones aren't all perfect out the box and especially for first product runs. I'm actually surprised overall there's not more issues with this first product run release! Only issue i've seen besides this is some people getting distorted speakers.
Update
Thanks for the advice. I just finished an online chat with HTC support. We tried safe mode, ran a diagnostic on the camera and performed a different hard reset. No luck. They advised me to return it so I will be doing that today.
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
i noticed the same thing...i had to reboot the phone few times...
Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..
Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.
try to clear data in app settings, that work for me :/ 4 days no problems
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
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do other keyboards work?
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
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not an expert here; can you explain how/where/what?
Donky1973 said:
not an expert here; can you explain how/where/what?
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go to ;
settings-apps-all-htc sense input- clear data
mxisme said:
do other keyboards work?
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They've never worked for me... unfortunately.
vahica said:
go to ;
settings-apps-all-htc sense input- clear data
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ah...the sense-input thing...makes sense...thanx!
No problems here.
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
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Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon
Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.
I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise
Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.
Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1
I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
TacTieTee said:
I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
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Did a factory reset?
Sent from my Honor 8 pro using Tapatalk
K.khiladi said:
Did a factory reset?
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Yes factory reset and then cleared cache from settings.
TacTieTee said:
I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
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Click to collapse
I am also getting this occasionally
Any other suggestions apart from factory reset?
I already cleared catches of applications
Sent from my DUK-L09 using Tapatalk
anil2653 said:
I am also getting this occasionally
Any other suggestions apart from factory reset?
I already cleared catches of applications
Sent from my DUK-L09 using Tapatalk
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It got solved for me on its own after a day of reset.
Sent from my Honor 8 pro using Tapatalk
Yes it's getting restart ... Verybad UI
amitdharod said:
Yes it's getting restart ... Verybad UI
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Give it around a day. It will get solved. For me it did.
Edit - Don't use any themes downloaded from Playstore or anywhere else. Just use the themes that came with the phone and see if there are any crashes or restarts?
Sent from my Honor 8 pro using Tapatalk
amitdharod said:
Yes it's getting restart ... Verybad UI
Click to expand...
Click to collapse
Sometimes, a reboot can do the trick
Closing apps
Fist it was play store when press "read" in any app it started closing I reinstall it clear cache clear data every thing and now it is happening to Gmail email inbox all email apps when ever I click to open a mail the app closes plz help not know what to do
kashishshahred said:
Fist it was play store when press "read" in any app it started closing I reinstall it clear cache clear data every thing and now it is happening to Gmail email inbox all email apps when ever I click to open a mail the app closes plz help not know what to do
Click to expand...
Click to collapse
Make sure you have not applied any theme.
Also turn off the option to automatically close power intensive apps in the battery settings.
Sent from my Honor 8 pro using Tapatalk
TacTieTee said:
I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
Click to expand...
Click to collapse
Can you see in lock screen clean up and allows app on power promt
kashishshahred said:
Fist it was play store when press "read" in any app it started closing I reinstall it clear cache clear data every thing and now it is happening to Gmail email inbox all email apps when ever I click to open a mail the app closes plz help not know what to do
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If clearing data doesn't work, I guess you need a factory reset
venugopalu007 said:
Can you see in lock screen clean up and allows app on power promt
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Nope nothing of that sort
TacTieTee said:
Nope nothing of that sort
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Click to collapse
Your only option for now is a factory reset.
This os has got some big issues
And yes auto to closing of apps is close and no theme is applied everything is stock but now also I cannot read mail or in Google play store not read discription of any apps it just closes it is so frustrating
TacTieTee said:
Nope nothing of that sort
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Click to collapse
Ho ok , may be changing DPI will help you.
Hi all I've this issue too someone have solved?
I have this exact issue. It started after the update to B183 firmware. I've checked all the battery saving settings, did a soft and hard reset, but the issue still lingers. I've called Honor support line and they asked me to hard reset the phone, but I told them that I've already did that. They asked me to take the phone to a repair center but I live in a island and the center is on the mainland.
Ive had an Honor 8 before and had no issues whatsoever with any updates. Honor dropped the ball on this one.
If you can rollback, that will be the best decision
gatofki said:
I have this exact issue. It started after the update to B183 firmware. I've checked all the battery saving settings, did a soft and hard reset, but the issue still lingers. I've called Honor support line and they asked me to hard reset the phone, but I told them that I've already did that. They asked me to take the phone to a repair center but I live in a island and the center is on the mainland.
Ive had an Honor 8 before and had no issues whatsoever with any updates. Honor dropped the ball on this one.
Click to expand...
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Don't use any custom theme or font.
Also set your screen size to normal.
I too had this problem and did a factory reset. The issue persisted even after the hard reset but was gone in a day.
I guess give it time to settle down.
Sent from my Honor 8 pro using Tapatalk
My screen flashes when the screen locks. It does this for a bit and then just randomly stops doing it, until it starts again. I've contacted Google and they won't let me do an RMA saying it's a known issue and should be fixed in a coming update. Anyway else have this issue?
acheney1990 said:
My screen flashes when the screen locks. It does this for a bit and then just randomly stops doing it, until it starts again. I've contacted Google and they won't let me do an RMA saying it's a known issue and should be fixed in a coming update. Anyway else have this issue?
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The issues been around as far back as November but I've never experienced it.
EeZeEpEe said:
The issues been around as far back as November but I've never experienced it.
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Is there any known fix?
acheney1990 said:
Is there any known fix?
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A monthly update is supposed to address it eventually.
http://piunikaweb.com/2018/02/09/fi...hing-flickering-issue-reportedly-coming-soon/
EeZeEpEe said:
A monthly update is supposed to address it eventually.
http://piunikaweb.com/2018/02/09/fi...hing-flickering-issue-reportedly-coming-soon/
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Well hopefully. Thanks.
Well I'm running the April update and the flashing issue returned today again. Still no fix. Ugh.
Mine started doing it after the April update. I started uninstalling a bunch of apps (like rotation control) thinking it was causing the issue. But nope...
Clearing cache and data, disable, & re-enable helps.
foeshigity said:
Clearing cache and data, disable, & re-enable helps.
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But I've even tried resetting the phone as well as flashing system image, still does it.
acheney1990 said:
But I've even tried resetting the phone as well as flashing system image, still does it.
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I think I've seen this just one time for me. It's consistently happening every time? Does this happen in safe mode?
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
I think I've seen this just one time for me. It's consistently happening every time? Does this happen in safe mode?
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Not happening all the time. Does it for like 10 mins then stops for a week or two before randomly doing it again.
It's infuriating, as people keep thinking I'm taking their photo. Anyone heard anything more about a fix?
Long discussion in Pixel product forum. No fix helped yet. I have heard that Google isn't allowing replacements because of the flashing; which hopefully means that they are working on a fix.
We'll have a new security update in a few days - I have everything crossed!
My XL started doing it today. Think I updated yesterday to the 5 May patch.
Just rebooted and it stopped. But I'm sure it will return
I am on the P beta and so far the screen flickering disappeared.
mgymnop said:
I am on the P beta and so far the screen flickering disappeared.
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I am too. Fingers crossed! :good:
Same here... Good so far.
Any updates on this? Still good on P beta? I have a brand new 2 xl (Literally 5 days old) and just started experiencing this today. Should I just wait for P to release or should I go back to the verizon store and get a replacement?
I just picked up the XL 2 yesterday and my screen started flashing today. Called Google support and they said it is a software issue and that they are working on a fix for it and will roll it out in an update. Seems rather strange they've heard about this for 6 months and still no update as of yet. My bet is that this "fix" is Android p.
Hi, so i've been using the Oneplus 5T for a year and just recently it started having issues with lag, making the phone unusable. I tried installing different roms without success(Oxygen OS Open Beta 23, Lineage OS 16, and Oxygen OS 5.1.4) and i have no idea what is causing it. This issue began while i was on the OOS beta 23 and it wasn't rooted, it just started behaving that way suddenly i didn't drop it or anything, also the screen blinks and start doing weird things sometimes. Did anyone had this issue? And what can be causing it? Thanks
Link to a video of my problem: https://youtu.be/17LOiftTf8w
Found the issue. Apparently it's caused by google play services, if i clear the data of the app the phone works fine and as soon as i install something from the store it starts lagging again
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
freyrnygaard said:
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
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Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
gondia said:
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
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If you find a solution please let me know i ran out of ideas my fix with the play services stopped working, thanks
What the hell is that lag issue seriously ??
I was thinking to flash a custom kernel and ROM but would it solve the issue ?
And the issue is completely random as well.
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated ?
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
meresis said:
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
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when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
gondia said:
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
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For me it lags all the time, the phone is unusuable. I can reboot, flash a new ROM ... nothing will solve it.
I had this problem for almost 3 weeks and no fix from Oneplus, so I will buy a new phone.
juanval1 said:
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
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I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Same problem here, my phone lags like a hell. Running omnirom pie
EugenStanis said:
Same problem here, my phone lags like a hell. Running omnirom pie
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Is it like on the video that op posted?
Supersaan said:
Is it like on the video that op posted?
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Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
EugenStanis said:
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
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Click to collapse
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Supersaan said:
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
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Click to collapse
Yeah i have done that, did not help me.
adeelazmat said:
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated
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Click to collapse
Yup also when you try to uninstall apps, i even tried running no gapps and that didn't help either
Supersaan said:
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
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Click to collapse
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
juanval1 said:
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
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Click to collapse
I don't know what did they replace I didn't get any information about that. The screen is the same though they didn't change it, my guesses are either it's the motherboard or the motherboard to screen connector (it's called main flex I think, you can get on for about 3$)