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These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.
AgalychnisCallidryas said:
These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.
Click to expand...
Click to collapse
Hmm. The only issues I've had are related to system apps randomly being uninstalled. It is definitely frustrating, especially when my phone app disappears.
I have had the same issues. Contacted Verizon and they sent me a x2. I really miss sense but do not miss the issues. This happened on all 4 of the inc2's Verizon sent me.
Droid 3 tomorrow if I can! 3 phones in two weeks: Inc, Inc2, Droid 3! New record!
Nvm, going for a new inc2. Also, now my google account is gone and I can't add it back. This is causing market not to open. LOL. Can you say lemon?
Everthing that happened to to happened to me
Sent from my ADR6350 using XDA Premium App
My volume will.be.all the way up even alarm volume but all my alarm does is vibrate
Sent from my ADR6350 using XDA Premium App
Really hope the next one is better.
It sucks to hear you having all these problems. I too just got the Dinc2 coming from the original Dinc. I am having none of the issues you are having, updated latest gingerbread OTA, non-rooted. The only problem i had was a lagging touchscreen when using a certain cable charger combo, but once i switched cables everything was fine.
AgalychnisCallidryas said:
These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.
Click to expand...
Click to collapse
I'm having the same issues as well. It's annoying but better than issues I've had with other phones.
Seems to be on a phone by phone basis. Imma try Inc2 #2 lol.
Hope you have good luck. I went through 4 before I had enough.
HTC responds to me:
"Dear **** *****,
Thank you for taking the time to contact HTC, ****. We are sorry to hear about the issues you have experienced with your HTC Incredible 2 after the recent update. We will gladly assist you with this inquiry.
With regards to the clock/alarm feature missing, this is something we are aware of and we are working on a resolution. Currently, we do not have an ETA as to when this fix will be available.
With regards to the other issues you were experiencing, these are not known issues at this time. For the failure to load issue, the only thing we could offer for that is to preform the factory reset. With regards to the market app, we could suggest you clear the data from the app by going to menu>settings>applications>manage applications>all(at the top)>market>clear data. Once the data is cleared we would ask you to restart your phone and try again.
It is entirely possible that the update did not apply correctly during the setup process causing the issues you have experienced. This could be why the factory reset has corrected these issues at this time.
If you run into any of these issues again, we would suggest that you try your phone in safe mode before jumping to a factory reset. This will disable third party apps and drivers from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put the Incredible 2 into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
With the phone powered off, remove the battery for 10-20 seconds and re-insert it.
Press the Power key on your device
When you see the white screen with "HTC" on it, press & hold Menu key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If the issue was not happening while the device was in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again, and then avoid using that app or combination of apps.
We deeply regret any inconvenience this has caused you, ****. As always, we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number *****************.
Sincerely,
Angela
HTC"
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
i noticed the same thing...i had to reboot the phone few times...
Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..
Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.
try to clear data in app settings, that work for me :/ 4 days no problems
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
do other keyboards work?
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
not an expert here; can you explain how/where/what?
Donky1973 said:
not an expert here; can you explain how/where/what?
Click to expand...
Click to collapse
go to ;
settings-apps-all-htc sense input- clear data
mxisme said:
do other keyboards work?
Click to expand...
Click to collapse
They've never worked for me... unfortunately.
vahica said:
go to ;
settings-apps-all-htc sense input- clear data
Click to expand...
Click to collapse
ah...the sense-input thing...makes sense...thanx!
No problems here.
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Click to expand...
Click to collapse
Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon
Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.
I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise
Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.
Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1
Got my replacement note 7 a couple of days ago but been having problems since
I started setting it up and restored it from my other note 7 backup but while it was reforming the phone stated to update automatically
Not sure if it had anything to do with the recent update but phone keeps locking up at random times and only way to reset is holding volume down and power
I've factory reset the device multiple times even taken the sd card out and tried the phone without reainatalling any apps etc but it STIlL locks up
I've even reflashed rhe stock firmware with Odin thinking it updated badly but still no joy
Any ideas please? It's driving me crazy not being able to use it
It's a hardware fault, my replacement did it too and I had to return it as eventually it didn't even switch on.
So should I just take it straight back to Carphone Warehouse then? I kinda thought it may be a hardware fault after I factory reset it and only updating the stock apps made it completely lock up
What should I say if I take it back? Knowing my luck I won't be able to replicate the problem there and hen I will obviously reset the phone again before I take it back
lordkramuk said:
So should I just take it straight back to Carphone Warehouse then? I kinda thought it may be a hardware fault after I factory reset it and only updating the stock apps made it completely lock up
What should I say if I take it back? Knowing my luck I won't be able to replicate the problem there and hen I will obviously reset the phone again before I take it back
Click to expand...
Click to collapse
Take it back and day its crashing and rebooting and it's faulty. There's a big thread on here somewhere about it.
B3501 said:
Take it back and day its crashing and rebooting and it's faulty. There's a big thread on here somewhere about it.
Click to expand...
Click to collapse
Weird thing is I tried one last reset, and restore and been using it for a while this afternoon with no problems, whatsapp couple of games and messenger etc and when i started spotify, bam it froze again
Should I take it back tomorrow like it is now or do a factory reset again first in your opinion?
lordkramuk said:
I started setting it up and restored it from my other note 7 backup
Click to expand...
Click to collapse
Some apps don't like being restored vs. installed fresh. Using Smart Switch all my music apps weren't recognized by Android Auto. I had to uninstall and then reinstall them and they were fine. With all the permissions you have to accept in 6.0+ I think copying an app and its setting rather installing the app and settings fresh may have something to do with it.
Pre-overheating there was a big discussion about certain Exynos Note7s acting funky and rebooting. It appeared to be regional and I don't remember whether the UK was affected.
I've had same problems with the old unit, too. Exynos 930F. Reboots, lockups, doing a backup before sending it back was a nightmare.
The replacement works good until now. And well, i think too that it is a hardware issue.
Gesendet von meinem SM-N930F mit Tapatalk
Thanks guys for the info
I'm going to take it back tomorrow and see what they say
I recorded a short clip of the iPhone actually locking up and having to force a reboot so hopefully that helps
So issue started as follows:
a. For a few days, I've noticed that camera will give very blurry photos and videos. I tried a few things (including cleaning laser/camera lens with a cloth), but it wouldn't work.
b. Decided to restart phone today and see if that helps (turn off and on right?)
c. I now get error "Unable to start the camera" when I tap on the camera app.
I have tried the following:
a. install 3rd party app - won't work
b. restart phone (multiple times) - won't work
c. clear data/clear cache, disable, enable, remove permissions and allow permissions for Camera app - won't work
d. reboot phone in safe mode - won't work
e. Go into diagnostic mode using #*#*3434*#*# to test camera. Guess what, there are no options to test camera!
f. Go into diagnostic mode and test flashlight. Flashlight won't turn on anymore. Also, I found that the system's flashlight app is gone.
All this leads me to believe that for some reason the phone is not detecting the camera hardware anymore. I'm out of ideas. I bought the phone overseas, and local HTC told me to return it overseas or pay a handling fee of $100 and they'll look at it, but will probably not be able to do anything anyway.
Phone is just a bit over 1 month old.
Any ideas?
I'm having the same problem. I'm rooted on unlocked HTC 10 on stock 2.41.617.3. I'm S-On. I've tried force stop and delete cache and data. Tried safe mode and tried a 3rd party camera app. I just got by phone back from HTC to repair the camera and it worked before flashing the January security update and rooting it. Afterwards, I now get "unable to start the camera"
Sent from my Galaxy S4 using XDA Labs
NickKG81 said:
I'm having the same problem. I'm rooted on unlocked HTC 10 on stock 2.41.617.3. I'm S-On. I've tried force stop and delete cache and data. Tried safe mode and tried a 3rd party camera app. I just got by phone back from HTC to repair the camera and it worked before flashing the January security update and rooting it. Afterwards, I now get "unable to start the camera"
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
So, I completely wiped data and reset factory settings, but camera still wouldn't start.
Flashed phone back to Taiwanese version, and it's now working, but original issues are back, i.e. blurry camera that can't focus on anything. I restarted phone a few times to see if it would go back to "unable to start the camera", but it's still working, just blurry and unable to focus. I'm still going through the various updates now. Have notification for Nougat. will try that and test camera again.
[UPDATE]
Interesting update: So, I upgraded to Nougat just now, and after restarting, I tested camera, it's not working anymore. Here's my speculation: 1) camera module (hardware) is broken/fkd up/stuffed, but only partly? Whereas Android 6 will let it work, but blurry and no focus, Android 7 just won't let it work at all. That's just my theory that makes a little sense atm. Anyone else?
I think you are correct, i would send it for warranty (if you still have that)
Good luck !
I did a hard reset and the camera started working again.
Sent from my Galaxy S4 using XDA Labs
Mr Hofs said:
I think you are correct, i would send it for warranty (if you still have that)
Good luck !
Click to expand...
Click to collapse
Got mine overseas about a month ago, posting it on Monday.
NickKG81 said:
I did a hard reset and the camera started working again.
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
Lucky! Is yours ANY blurry or is it fully functional? Also, if it stops working again, check whether your flashlight works (mine wouldn't/isn't).
ameel said:
Got mine overseas about a month ago, posting it on Monday.
Lucky! Is yours ANY blurry or is it fully functional? Also, if it stops working again, check whether your flashlight works (mine wouldn't/isn't).
Click to expand...
Click to collapse
It was blurry when I purchased it used. That's why I sent it back to HTC since it was under warranty. It looked like it was a bad auto focus module, although HTC never said so. Fixed and was working well, then today (after the reset I posted about), then today it stopped working. I'm going to RUU tonightor tomorrowand install apps one by one. It seems to be softwa rerelated.
Sent from my Galaxy S4 using XDA Labs
NickKG81 said:
It was blurry when I purchased it used. That's why I sent it back to HTC since it was under warranty. It looked like it was a bad auto focus module, although HTC never said so. Fixed and was working well, then today (after the reset I posted about), then today it stopped working. I'm going to RUU tonightor tomorrowand install apps one by one. It seems to be softwa rerelated.
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
I'm sure it will work if you go to android 6, but it will be blurry. It won't work after you restart in android 7. That's my experience
My wife's 10 was having this issue. Neither a factory reset nor an RUU helped. But randomly it just started working for her. There were app updates from Google for photos and chrome but I have no idea if they're related but nothing else changed. Really strange!
Edit: a day later the camera is not working again.
Sent from my HTC 10 using Tapatalk
I've been experiencing the very same problem and the only thing that helps is hard reset or RUU. It doesn't always work on the first try, but after 3-4 attempts the camera starts working perfectly for a period of time -- sometimes a week, sometimes a month and a half (my personal record, which was set a few days ago, when camera died again). Then I always have one day of the focus getting disabled followed by a complete shutdown with all the symptoms described by OP (no flashlight icon, 'unable to start' message). Has anyone found a permanent solution to this problem?
I have the same problem with my htc
I have the same problem on a non-rooted Verizon HTC 10... the camera app won't open, the flashlight won't work, the camera shortcuts disappeared from the top Nougat menu, and any other app I try says it can't find the camera.
I'm unable to find any troubleshooting or debugging methods yet... any suggestions? I have Android Studio but I haven't learned much of it, I'm wondering if Developer mode or the Studio USB debugging can help...
dhinged said:
I have the same problem on a non-rooted Verizon HTC 10... the camera app won't open, the flashlight won't work, the camera shortcuts disappeared from the top Nougat menu, and any other app I try says it can't find the camera.
I'm unable to find any troubleshooting or debugging methods yet... any suggestions? I have Android Studio but I haven't learned much of it, I'm wondering if Developer mode or the Studio USB debugging can help...
Click to expand...
Click to collapse
A few things that seem to have helped some people are:
removing SD card and restarting the phone without it;
clearing camera app's cache;
uninstalling all 3rd party apps that might be interfering with the camera;
RUU-ing the phone with an official firmware (you don't need root or S-OFF for that, as long as you don't try to downgrade from Nougat to Marshmallow).
Nothing but the last method worked for me. Though it doesn't do the trick every time and even when it does, it is only a temporary solution, as the problem keeps popping up again after a while. Last time the camera in my HTC 10 started working without any software interference from my side: I went on a hike in cold weather and, as I hypothesise, something about it (temperature differential? pressure change?) restored camera functionality for a couple of weeks, after which it died again. This incident led me to believe that this is a hardware problem and the camera module simply isn't securely connected to the motherboard in our phones or something. My wild guess is that RUUing might sometimes help simply because of the heat rewriting firmware produces.
werbliben said:
A few things that seem to have helped some people are:
removing SD card and restarting the phone without it;
clearing camera app's cache;
uninstalling all 3rd party apps that might be interfering with the camera;
RUU-ing the phone with an official firmware (you don't need root or S-OFF for that, as long as you don't try to downgrade from Nougat to Marshmallow).
Nothing but the last method worked for me. Though it doesn't do the trick every time and even when it does, it is only a temporary solution, as the problem keeps popping up again after a while. Last time the camera in my HTC 10 started working without any software interference from my side: I went on a hike in cold weather and, as I hypothesise, something about it (temperature differential? pressure change?) restored camera functionality for a couple of weeks, after which it died again. This incident led me to believe that this is a hardware problem and the camera module simply isn't securely connected to the motherboard in our phones or something. My wild guess is that RUUing might sometimes help simply because of the heat rewriting firmware produces.
Click to expand...
Click to collapse
Oh *smack* sorry I forgot to mention that I already tried clearing the camera app's cache, wiping cache from recovery menu, and factory resetting the phone.
I think it's a hardware issue since I think it got a little wet from sprinklers and I read the phone isn't water resistant, and also that the camera module is flaky anyways... Verizon accidentally cancelled my insurance without telling me and I haven't seen yet that HTC covers it on warranty.
I'll try these other things you suggest, but do you think it would be worth trying to have HTC repair it? It'll be worth it for $350 or less, or I could try a local shop, though I think they'd just do the same thing I would (research it on Google, buy the necessary repair parts, then painstakingly fix it), but I've seen in repair videos that this phone is very fragile and difficult to work with, so I'm not sure all that time and effort would even be worth just buying a new version outright, and I'd like the phone to work for the eclipse!.
Same Problem here, since Saturday... [emoji85]
dhinged said:
I'll try these other things you suggest, but do you think it would be worth trying to have HTC repair it? It'll be worth it for $350 or less, or I could try a local shop, though I think they'd just do the same thing I would (research it on Google, buy the necessary repair parts, then painstakingly fix it), but I've seen in repair videos that this phone is very fragile and difficult to work with, so I'm not sure all that time and effort would even be worth just buying a new version outright, and I'd like the phone to work for the eclipse!.
Click to expand...
Click to collapse
I actually went to a repair shop about a month ago and was told that they were certain part replacement would leave significant marks on the metal body =/ If you carry the phone in a full case, I guess this should not be a big problem. AFAIK, an official HTC repair shop would just replace the phone under warranty in cases like this due to how low simplicity of disassembly was on designers' priority list when 10 was being sketched out, but you're saying Verizon canceled your warranty?
I also face this unable to start camera.
My software no is 2.51.617.11
I live in Myanmar (Burma). No one know this problem including HTC Myanmar.
Apparently there are a handful of us who have faulty cameras. Haven't heard anything from HTC. I have tried everything listed here and more. No luck. The only way my camera works is on older firmware (1.9.xxx.xx) and running Marshmallow.
well my htc 10 started playing up today, camera wont start when you touch the camera app on the screen..ive had this phone for 9 months , my warranty expires in march 2019, ive tried all the above methods none worked, phoned HTC uk up and they said to send it in..i hope they replace it with another unit ?..if they do replace it with another unit will the wrranty be transferred over to that, ie expire in march 2019? i also noticed that the flashlight app doesnt work it just says on screen "loading"..
I have the exact same problem, tried all the suggestions, but still it says 'Unable to start camera'. I even opened up the phone, and replaced the camera with another HTC 10 which had water damage. Problem still exists, which leads me to believe that the camera isn't the issue, it might be the mainboard it's connected to in combination with Nougat? The other case can be that the broken phone I got the camera from might have the same problem.... allthough I think that's unlikely. I'd like to order another camera to make sure its not that, but can't really find one. Anyone got any further with this issue?
Hello
Im having the strangest bug of all i think that were exposed in here.
I have huge issues with P2's clock/time. After a week of usage just like that, without any interfering, it just stopped progressing. It's 17:21 and that's it.
When i reboot it start to count time again for short while, then it stops again. Clearing cache from recovery helped for several hours. You know what helps ? Changing screen orientation. Somehow it refreshes time lol, but then again when 17:21:59seconds come, it wont jump onto 17:22
Wha the hell ?
I havent had this problem before. It started 2 days ago, just like that...
ps: i would prefer not to hard reset and for sure not upgrade to N
Where do you see the seconds?
Normally you can only see the minutes, right?
If it is some kind of extra setting, did you try to disable it?
Best regards
Using 3rd party launcher...?
No i dont see seconds, it was just to ilustrate the issue.
azeemzuhair said:
Using 3rd party launcher...?
Click to expand...
Click to collapse
Yes (Nova), but i switched to lenovo stock launcher and it was the same
Antaroo said:
Yes (Nova), but i switched to lenovo stock launcher and it was the same
Click to expand...
Click to collapse
My hypothesis is that any 3rd party launcher(s) has screwed the stability of the stock Firmware in general.
My unit is using the stock launcher from day 1 and until now after upgraded to Nougat, no issues which some owners claim to have in their units...
I was scratching my head when some owners claim to have "funny" issues when I cannot duplicate these issues in my unit...
As for your case, hard reset is the last resort once you have give up to find alternative solutions...
Or just buy a watch