Related
After the ICS update on my non-rooted phone, the phone seems to be freezing
up and becoming unresponsive. After a while it looks like the radio "resets", all
the icons disappear in the top bar (signal, wifi, data) and it shows no service.
Then slowly one by one they all come back and I can use the phone again.
Sometimes I receive the "System is not responding" dialog box, but not always.
There is not one particular program it is doing this in, it can be something as
simple as pulling down the notification bar that will cause the freeze.
Any suggestions are appreciated, I couldn't find anyone else with the same issue.
Thanks.
Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.
Digital_Buddha said:
Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.
Click to expand...
Click to collapse
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.
jdscully said:
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.
Click to expand...
Click to collapse
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..
VoiD_Dweller said:
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..
Click to expand...
Click to collapse
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.
jdscully said:
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.
Click to expand...
Click to collapse
wipe the dalvik cache and cache then reboot
I did a factory reset and that solved the issue.
Thanks for all the assistance.
I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA
itsdamage said:
I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Are you letting it sit for like 10 minutes during first boot after factory reset then reboot again before setting up. Its likely that some scripts are running from the initial installation and you need to let it rot until its done..
I did exactly that, thanks for the advice. Hoping that may fix the problem. I wiped the cache and factory reset, then let the phone sit for a good while before going through the play store and re-installing everything.
This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?
I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.
t989 chip lags
ive notice this happen on my tmobile galaxy s2. i think it has to do with the Qualcomm chip on tmobiles stock roms.
When i had sprint i bought my girlfriend a galaxy s2 on the sprint network which runs the samsung exynos chip. She never complained about any lag or freezing whatsoever. I then left sprint because of their garbage network and joined tmobile.
bought 2 galaxy s2s and i noticed the lag almost immediately. The phone has random lag spikes as well as freezing and force closes. It had it on stock gingerbread and it has it on stock ICS too.
My girlfriend complains about freezing all the time so i decided to root her phone too. Right now im testing DarkSides v7 rom and if its pretty good in performance i will flash her phone with it too. So far it has been pretty snappy and everything works.
jdscully said:
This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?
Click to expand...
Click to collapse
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium
tonydetroit said:
I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1668502
follow that first post. i went through exactly the same problems and found this guide and am now happy again and running stock GB on my Galaxy S2.
Because you are on stock ics (im guessing you are..), you can just follow that guide and flash the UVLDE update.
Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.
jdscully said:
Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.
Click to expand...
Click to collapse
Yeah really sux...it's random..I'm using a custom kernel and still having that problem....
Sent from my SGH-T989 using xda premium
Yup here too. Almost reminds me of XP. Really ticking me off & it never happened on gingerbread. Rooted now & before I'm on rogers 4.0.4. wondering if there's going to be fix? Haven't seen if Google / rogers /at&t have commented?
Sent from, The Eclectic Chair.
I'm getting the freezes as well even after doing a factory reset.
It sucks, I'm waiting for cyanogen to release a stable release and then I'm switching.
djtheraven said:
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion, I'll give it a try. But it really shouldn't be necessary on a phone that's got more going for it than the stock nexus that 1st came out with ics.
There's something else going on.
Sent from, The Eclectic Chair.
So I got the Galaxy Nexus GSM today and it's one hell of a sexy device.
It obviously came with Ice Cream Sandwich out of the box. And errors out of the box. Right when I start the phone, Talk FCs. When I try to start the Camera, it FCs.
I though "What the heck, Jellybean probably fixes that", so I unlocked it and flashed Paranoid Android. Everything is a lot faster now, but I still have the same problems, except now Gallery just crashes, which renders the Camera unusable, because they're apparently linked together in Jellybean.
I tried 3rd party apps (Zoom Camera, Paper Camera and a few others) and none of them work.
So it seems that everything that has something to do with the Camera doesn't work.
I tried everything that I could think of;
Reflashing
returning to stock
force stop Camera
Disable and enable all network related functions in G+ and Gallery
Clearing cache - both for individual apps and the option from the recovery
Trying 3rd party apps
Googling everything I could think of
Installing G+ (that made me able to open Gallery, but Gallery still force closes when I open Camera)
Changing battery
Of course I can't see it being anything but a hardware issue, but some people who have compiled CM10 by themselves have the same errors. I don't know if that helps me.
So before I return it some time this week, does any one have any suggestions to what I could try?
I'll give this thread two days before I return it.
Thanks in advance.
You rooted? If not and you know how to root, root it, replace the app (gallery, camera, whatever is not working) with stock JB version. Hopefully it's just corrupted apps... That's easy to fix
Thanks for the reply. I've already tried the Jellybean version of Paranoid Android and it made no difference.
I though "What the heck, Jellybean probably fixes that", so I unlocked it and flashed Paranoid Android. Everything is a lot faster now, but I still have the same problems, except now Gallery just crashes, which renders the Camera unusable, because they're apparently linked together in Jellybean.
Click to expand...
Click to collapse
mrhaxx1 said:
Thanks for the reply. I've already tried the Jellybean version of Paranoid Android and it made no difference.
Click to expand...
Click to collapse
Might be a long shot, but have you tried fixing permissions in recovery?
Sent from my Galaxy Nexus using xda premium
I have, but I just tried again and it made no difference.
Also, I forgot to mention that it's not a storage issue, as I can save screenshots just fine.
mrhaxx1 said:
I have, but I just tried again and it made no difference.
Also, I forgot to mention that it's not a storage issue, as I can save screenshots just fine.
Click to expand...
Click to collapse
Any solutions for this yet? having the same problem.
Nope, nothing yet.
And to make the bad things worse, I've lost the receipt. So I can't even return it.
Bumpity bump!
mrhaxx1 said:
Bumpity bump!
Click to expand...
Click to collapse
I just went ahead and called verizon.. and they're shipping me a new phone today. I see a lot of posts about this, with no solution. It'll be quicker to do it this way. Except you call whatever your carrier is. Or samsung, if nothing else.
Well, you see, I bought the phone refurbished. There was a guarantee on it, but I lost the receipt, so I can't return it or get a new phone.
I ordered a rear- and front-facing replacement camera. It should arrive in 7-15 days because I'm ordering from the USA.
I looked into it, and disassambling and assembling it should be fairly simple. Nearly the same process as the Nexus S, which I've disassembled before.
If it doesn't work, I've only lost $22 and it's not like I have a valid guarantee on it anyway.
Oh well, replacing the cameras didn't work.
And I even managed to break the volume buttons.
Even if I got hold of the receipt, there would be no way they would repair it now.
I can as well just go buy a new phone. Next month. Maybe. At least everything else still works.
When you flash ROM, do you ensure you completely wipe previous ROM and data? Also, if you use something like Titanium Backup to restore your apps after flashing a new ROM, make sure you don't restore system apps or data. That will definitely screw things up in every ROM as incompatible files are mixed.
Try doing a full wipe of your device it could help
Sent from my Galaxy Nexus using xda app-developers app
It was like that on the stock rom.
And yes, I always ensure to wipe everything. As said in the OP, I even tried returning back to stock.
I got the same problem, I GOT IT FIXED NO HARDWARE FAILLURE!!
Hi,
this is what i did, got it fresh from the box, didn't even bother to set-up, I instantly updated to Jelly Bean..
everything worked perfectly, besides the camera, it crashed instantly.. (gallery did not respond)..
i rebooted it 2 times, then pressed the Power button + volume down.. it went to an system boot thingy.. the i connected it to my pc with an usb (usb debugging enabled).
my win7 pc said the drivers were installed, then i pressed the power button. after loading. the camera worked perfect.. thats REALY everything i DID.. i'll keep you posted if it fails again.
it also worked after unplugging the usb.. Hope I helped you a bit.
I can second this fix!
IvanGrozni87 said:
Hi,
this is what i did, got it fresh from the box, didn't even bother to set-up, I instantly updated to Jelly Bean..
everything worked perfectly, besides the camera, it crashed instantly.. (gallery did not respond)..
i rebooted it 2 times, then pressed the Power button + volume down.. it went to an system boot thingy.. the i connected it to my pc with an usb (usb debugging enabled).
my win7 pc said the drivers were installed, then i pressed the power button. after loading. the camera worked perfect.. thats REALY everything i DID.. i'll keep you posted if it fails again.
it also worked after unplugging the usb.. Hope I helped you a bit.
Click to expand...
Click to collapse
So, I was having this exact same issue and was ready to call Verizon for a replacement, when I tried this as a last resort and VOILA!! IT WORKED! I am still unsure of how this all came about, but for the purpose of hopefully helping someone with the same issue, I will second this quick fix as IT DID WORK FOR ME.
I had this same problem (camera/talk fc'ed on start, whenever opening either app), tried all the fixes I could and nothing worked. I eventually disassembled the phone and used a toothbrush and isopropyl alcohol to clean the main board and the connections for each of the camera modules. After a couple rounds of cleaning, everything started working again.
navjas73 said:
I had this same problem (camera/talk fc'ed on start, whenever opening either app), tried all the fixes I could and nothing worked. I eventually disassembled the phone and used a toothbrush and isopropyl alcohol to clean the main board and the connections for each of the camera modules. After a couple rounds of cleaning, everything started working again.
Click to expand...
Click to collapse
Thanks for this information, I'll try to do it with mine too. Any results I will post here.
For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
badbadtz.carlo said:
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
Click to expand...
Click to collapse
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
cesss said:
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
Click to expand...
Click to collapse
You could download alogcat from the marketplace, its free and will save a log of what's going on with your phone.
It might help find out why its happening
for me it happens cause the power button is so easy to press while phone is in pocket.
keep it pressed for some seconds by accident and phone reboots. even if screen is locked.
cesss said:
For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
Click to expand...
Click to collapse
If your rooted run a logcat and that will tell you what happened right before the reboot, reboots are usually a Kernel Panic meaning something caused a big enough problem that it couldn't be recovered and crashed the core of Androids software "The Kernel".
As others have noted flashing a stock rom ideally via ODIN and then testing your phone may let you know if you had bad software or a hardware issue. Custom roms can have bugs that will cause kernel panic a stock rom should be 100% fine and reboot free
I find mine will sometimes reboot after copying something to the clipboard.
Sent from my GT-N7100 using xda premium
I had reboots on my previous unrooted HTC EVO. The problem was an app. I was able to diagnose the problem by looking at my install/update log. Basically, I uninstalled all apps back to the date I knew it was stable and waited to verify it was stable. Then added back one app only and waited. Repeat. About a week later, I added an app that caused a reboot within hours. I uninstalled it and the phone remained stable.
Here's where I found a chronological listing. If you have multiple devices, it will show all apps for all devices (tablets, vizio, phones,etc)
Google Play> My Android Apps> at the bottom My Orders & Settings.
This gives you a cronilogical listing of app installs and updates.
Mine turned out to be a call recorder app that I had put on the phone 4 weeks previous.
Seems like a Samsung issue:
http://androidforums.com/samsung-ga...-s3-crashing-when-copying-text-clipboard.html
I've got the same problem worth my note 2. At least I know I'm not alone.
Sent from my Galaxy Note 2 using Tapatalk 2
Bad SD cards are also a notorious source for spontaneous reboots. If you have one inserted, it should be easy enough to retract it for a while to test it. ..
Note'd too from my N7100...
I'm also experiencing this issue. I'm using 4.1.1 Brazilian stock ROM here.
Even before flashing CWM (yesterday) I as going through this problem. Most times it happens when the screen is off.
Maybe changing the stock Kernel to a custom one would solve this?
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
i noticed the same thing...i had to reboot the phone few times...
Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..
Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.
try to clear data in app settings, that work for me :/ 4 days no problems
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
do other keyboards work?
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
not an expert here; can you explain how/where/what?
Donky1973 said:
not an expert here; can you explain how/where/what?
Click to expand...
Click to collapse
go to ;
settings-apps-all-htc sense input- clear data
mxisme said:
do other keyboards work?
Click to expand...
Click to collapse
They've never worked for me... unfortunately.
vahica said:
go to ;
settings-apps-all-htc sense input- clear data
Click to expand...
Click to collapse
ah...the sense-input thing...makes sense...thanx!
No problems here.
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Click to expand...
Click to collapse
Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon
Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.
I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise
Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.
Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1
So issue started as follows:
a. For a few days, I've noticed that camera will give very blurry photos and videos. I tried a few things (including cleaning laser/camera lens with a cloth), but it wouldn't work.
b. Decided to restart phone today and see if that helps (turn off and on right?)
c. I now get error "Unable to start the camera" when I tap on the camera app.
I have tried the following:
a. install 3rd party app - won't work
b. restart phone (multiple times) - won't work
c. clear data/clear cache, disable, enable, remove permissions and allow permissions for Camera app - won't work
d. reboot phone in safe mode - won't work
e. Go into diagnostic mode using #*#*3434*#*# to test camera. Guess what, there are no options to test camera!
f. Go into diagnostic mode and test flashlight. Flashlight won't turn on anymore. Also, I found that the system's flashlight app is gone.
All this leads me to believe that for some reason the phone is not detecting the camera hardware anymore. I'm out of ideas. I bought the phone overseas, and local HTC told me to return it overseas or pay a handling fee of $100 and they'll look at it, but will probably not be able to do anything anyway.
Phone is just a bit over 1 month old.
Any ideas?
I'm having the same problem. I'm rooted on unlocked HTC 10 on stock 2.41.617.3. I'm S-On. I've tried force stop and delete cache and data. Tried safe mode and tried a 3rd party camera app. I just got by phone back from HTC to repair the camera and it worked before flashing the January security update and rooting it. Afterwards, I now get "unable to start the camera"
Sent from my Galaxy S4 using XDA Labs
NickKG81 said:
I'm having the same problem. I'm rooted on unlocked HTC 10 on stock 2.41.617.3. I'm S-On. I've tried force stop and delete cache and data. Tried safe mode and tried a 3rd party camera app. I just got by phone back from HTC to repair the camera and it worked before flashing the January security update and rooting it. Afterwards, I now get "unable to start the camera"
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
So, I completely wiped data and reset factory settings, but camera still wouldn't start.
Flashed phone back to Taiwanese version, and it's now working, but original issues are back, i.e. blurry camera that can't focus on anything. I restarted phone a few times to see if it would go back to "unable to start the camera", but it's still working, just blurry and unable to focus. I'm still going through the various updates now. Have notification for Nougat. will try that and test camera again.
[UPDATE]
Interesting update: So, I upgraded to Nougat just now, and after restarting, I tested camera, it's not working anymore. Here's my speculation: 1) camera module (hardware) is broken/fkd up/stuffed, but only partly? Whereas Android 6 will let it work, but blurry and no focus, Android 7 just won't let it work at all. That's just my theory that makes a little sense atm. Anyone else?
I think you are correct, i would send it for warranty (if you still have that)
Good luck !
I did a hard reset and the camera started working again.
Sent from my Galaxy S4 using XDA Labs
Mr Hofs said:
I think you are correct, i would send it for warranty (if you still have that)
Good luck !
Click to expand...
Click to collapse
Got mine overseas about a month ago, posting it on Monday.
NickKG81 said:
I did a hard reset and the camera started working again.
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
Lucky! Is yours ANY blurry or is it fully functional? Also, if it stops working again, check whether your flashlight works (mine wouldn't/isn't).
ameel said:
Got mine overseas about a month ago, posting it on Monday.
Lucky! Is yours ANY blurry or is it fully functional? Also, if it stops working again, check whether your flashlight works (mine wouldn't/isn't).
Click to expand...
Click to collapse
It was blurry when I purchased it used. That's why I sent it back to HTC since it was under warranty. It looked like it was a bad auto focus module, although HTC never said so. Fixed and was working well, then today (after the reset I posted about), then today it stopped working. I'm going to RUU tonightor tomorrowand install apps one by one. It seems to be softwa rerelated.
Sent from my Galaxy S4 using XDA Labs
NickKG81 said:
It was blurry when I purchased it used. That's why I sent it back to HTC since it was under warranty. It looked like it was a bad auto focus module, although HTC never said so. Fixed and was working well, then today (after the reset I posted about), then today it stopped working. I'm going to RUU tonightor tomorrowand install apps one by one. It seems to be softwa rerelated.
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
I'm sure it will work if you go to android 6, but it will be blurry. It won't work after you restart in android 7. That's my experience
My wife's 10 was having this issue. Neither a factory reset nor an RUU helped. But randomly it just started working for her. There were app updates from Google for photos and chrome but I have no idea if they're related but nothing else changed. Really strange!
Edit: a day later the camera is not working again.
Sent from my HTC 10 using Tapatalk
I've been experiencing the very same problem and the only thing that helps is hard reset or RUU. It doesn't always work on the first try, but after 3-4 attempts the camera starts working perfectly for a period of time -- sometimes a week, sometimes a month and a half (my personal record, which was set a few days ago, when camera died again). Then I always have one day of the focus getting disabled followed by a complete shutdown with all the symptoms described by OP (no flashlight icon, 'unable to start' message). Has anyone found a permanent solution to this problem?
I have the same problem with my htc
I have the same problem on a non-rooted Verizon HTC 10... the camera app won't open, the flashlight won't work, the camera shortcuts disappeared from the top Nougat menu, and any other app I try says it can't find the camera.
I'm unable to find any troubleshooting or debugging methods yet... any suggestions? I have Android Studio but I haven't learned much of it, I'm wondering if Developer mode or the Studio USB debugging can help...
dhinged said:
I have the same problem on a non-rooted Verizon HTC 10... the camera app won't open, the flashlight won't work, the camera shortcuts disappeared from the top Nougat menu, and any other app I try says it can't find the camera.
I'm unable to find any troubleshooting or debugging methods yet... any suggestions? I have Android Studio but I haven't learned much of it, I'm wondering if Developer mode or the Studio USB debugging can help...
Click to expand...
Click to collapse
A few things that seem to have helped some people are:
removing SD card and restarting the phone without it;
clearing camera app's cache;
uninstalling all 3rd party apps that might be interfering with the camera;
RUU-ing the phone with an official firmware (you don't need root or S-OFF for that, as long as you don't try to downgrade from Nougat to Marshmallow).
Nothing but the last method worked for me. Though it doesn't do the trick every time and even when it does, it is only a temporary solution, as the problem keeps popping up again after a while. Last time the camera in my HTC 10 started working without any software interference from my side: I went on a hike in cold weather and, as I hypothesise, something about it (temperature differential? pressure change?) restored camera functionality for a couple of weeks, after which it died again. This incident led me to believe that this is a hardware problem and the camera module simply isn't securely connected to the motherboard in our phones or something. My wild guess is that RUUing might sometimes help simply because of the heat rewriting firmware produces.
werbliben said:
A few things that seem to have helped some people are:
removing SD card and restarting the phone without it;
clearing camera app's cache;
uninstalling all 3rd party apps that might be interfering with the camera;
RUU-ing the phone with an official firmware (you don't need root or S-OFF for that, as long as you don't try to downgrade from Nougat to Marshmallow).
Nothing but the last method worked for me. Though it doesn't do the trick every time and even when it does, it is only a temporary solution, as the problem keeps popping up again after a while. Last time the camera in my HTC 10 started working without any software interference from my side: I went on a hike in cold weather and, as I hypothesise, something about it (temperature differential? pressure change?) restored camera functionality for a couple of weeks, after which it died again. This incident led me to believe that this is a hardware problem and the camera module simply isn't securely connected to the motherboard in our phones or something. My wild guess is that RUUing might sometimes help simply because of the heat rewriting firmware produces.
Click to expand...
Click to collapse
Oh *smack* sorry I forgot to mention that I already tried clearing the camera app's cache, wiping cache from recovery menu, and factory resetting the phone.
I think it's a hardware issue since I think it got a little wet from sprinklers and I read the phone isn't water resistant, and also that the camera module is flaky anyways... Verizon accidentally cancelled my insurance without telling me and I haven't seen yet that HTC covers it on warranty.
I'll try these other things you suggest, but do you think it would be worth trying to have HTC repair it? It'll be worth it for $350 or less, or I could try a local shop, though I think they'd just do the same thing I would (research it on Google, buy the necessary repair parts, then painstakingly fix it), but I've seen in repair videos that this phone is very fragile and difficult to work with, so I'm not sure all that time and effort would even be worth just buying a new version outright, and I'd like the phone to work for the eclipse!.
Same Problem here, since Saturday... [emoji85]
dhinged said:
I'll try these other things you suggest, but do you think it would be worth trying to have HTC repair it? It'll be worth it for $350 or less, or I could try a local shop, though I think they'd just do the same thing I would (research it on Google, buy the necessary repair parts, then painstakingly fix it), but I've seen in repair videos that this phone is very fragile and difficult to work with, so I'm not sure all that time and effort would even be worth just buying a new version outright, and I'd like the phone to work for the eclipse!.
Click to expand...
Click to collapse
I actually went to a repair shop about a month ago and was told that they were certain part replacement would leave significant marks on the metal body =/ If you carry the phone in a full case, I guess this should not be a big problem. AFAIK, an official HTC repair shop would just replace the phone under warranty in cases like this due to how low simplicity of disassembly was on designers' priority list when 10 was being sketched out, but you're saying Verizon canceled your warranty?
I also face this unable to start camera.
My software no is 2.51.617.11
I live in Myanmar (Burma). No one know this problem including HTC Myanmar.
Apparently there are a handful of us who have faulty cameras. Haven't heard anything from HTC. I have tried everything listed here and more. No luck. The only way my camera works is on older firmware (1.9.xxx.xx) and running Marshmallow.
well my htc 10 started playing up today, camera wont start when you touch the camera app on the screen..ive had this phone for 9 months , my warranty expires in march 2019, ive tried all the above methods none worked, phoned HTC uk up and they said to send it in..i hope they replace it with another unit ?..if they do replace it with another unit will the wrranty be transferred over to that, ie expire in march 2019? i also noticed that the flashlight app doesnt work it just says on screen "loading"..
I have the exact same problem, tried all the suggestions, but still it says 'Unable to start camera'. I even opened up the phone, and replaced the camera with another HTC 10 which had water damage. Problem still exists, which leads me to believe that the camera isn't the issue, it might be the mainboard it's connected to in combination with Nougat? The other case can be that the broken phone I got the camera from might have the same problem.... allthough I think that's unlikely. I'd like to order another camera to make sure its not that, but can't really find one. Anyone got any further with this issue?