[A5 2017] Internet may not be available - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

Hi guys,
I have a problem that when my A5 tried to connect to the wifi, the wifi logo with exclamation mark (!) shows, and later shows a message "Internet may not be available". There also two options below, to stay connected to wifi or disconnect it.
I have tried to restart the phone, wipe the cache, and finally I factory resetted it but it stays the same.
Any fixes? Is this a software problem?
Thanks in advance

rachmand42 said:
Hi guys,
I have a problem that when my A5 tried to connect to the wifi, the wifi logo with exclamation mark (!) shows, and later shows a message "Internet may not be available". There also two options below, to stay connected to wifi or disconnect it.
I have tried to restart the phone, wipe the cache, and finally I factory resetted it but it stays the same.
Any fixes? Is this a software problem?
Thanks in advance
Click to expand...
Click to collapse
Exact same issue, been trying everything I saw on internet for a whole month, including flashing a new firmware and other possible solutions that led to root the phone with no result...
I managed to capture logs (using adb shell to check dmesg and logcat) concerning what seems to be the cause of the issue:
When I turn on the wifi switch, the logs say "Wifi driver unloaded" and "Wifi driver loaded with scan capabilities only".
¿Could you try to capture logs and post them here so I can check if we are facing the same?
Seems I'm gonna stick to my faithful Moto G4 Plus a bit longer until I sort this out.

HellSpawn47 said:
Exact same issue, been trying everything I saw on internet for a whole month, including flashing a new firmware and other possible solutions that led to root the phone with no result...
I managed to capture logs (using adb shell to check dmesg and logcat) concerning what seems to be the cause of the issue:
When I turn on the wifi switch, the logs say "Wifi driver unloaded" and "Wifi driver loaded with scan capabilities only".
¿Could you try to capture logs and post them here so I can check if we are facing the same?
Seems I'm gonna stick to my faithful Moto G4 Plus a bit longer until I sort this out.
Click to expand...
Click to collapse
I have same issue with my a3 and sm-t810. what solves it for me is just turn of wifi and turn on wifi. wifi reconnectes and further no issue. both devices on 7.0.
Sent from my SM-A320FL using Tapatalk

My wife's and my phones have recently started exhibiting this very annoying problem. The only permanent fix I can find is to give each affected device a fixed IP address. If you do that, though, you really ought to log on to your router and permanently reserve any IP addresses you intend to use. None of this ought to be necessary, though. Android developers, please fix this very annoying bug.

Assign a fixed ip address to the phone and other devices seems to work for the moment.

ShaikhQasim said:
Assign a fixed ip address to the phone and other devices seems to work for the moment.
Click to expand...
Click to collapse
Had that issue too, have a dual band router and assigned different ssid to 2.4 and 5 ghz.
No more issues since...
Verstuurd vanaf mijn SM-T810 met Tapatalk

Related

WiFi connect loop on WPA/WPA2 PSK

FIXED:
Apparently the router had a reset button which I just dicovered hidden between the vent gaps, which has a different function than just pulling out the power cord for a minute or so. Now WiFi is working on my phone.
My phone won't connect to a WPA/WPA2 PSK WiFi network. It previously was able to connect (for 2 weeks), but since 6 weeks, it loops: scanning, connecting, disconnected. I have flashed many ROM versions and wiped all phone memory since (mainly for other purposes than this problem), but it still won't connect.
I have tried resetting the router several times without result. I can't access any more settings, because I live with other students in a house where the house-keeper also lives.
The WiFi at my university (802.1x EAP) and the WiFi at my parents house (also WPA/WPA2 PSK) always works properly.
I have searched through the internet and through XDA-forums, but none of the proposed solutions works, can be done on my phone or I am not able to try them because I can't access the router settings.
How about different kernels?
Sent from my MT15i using Tapatalk
I have the same problem. After unlocking bootloader/rooting my Arc it doesnt connect with my router anymore. My other "still locked/unrooted" Arc has no problem connecting to the router...
edit: seems my BT is having problems aswell.. couldnt connect/find any other devices
taaviu said:
How about different kernels?
Sent from my MT15i using Tapatalk
Click to expand...
Click to collapse
I'm running stock 2.3.4 with stock kernel. DoomKernel still has problems isn't it? I'll have to live with it till that's fixed. Already tried reverse tethering, maybe that will work.
It's not such a big problem, as I have my laptop near me there, but installing apps is quite a hassle this way (search for .apk, install apk with flashtool or move apk to sd and install).
I don't have a data plan, it's €10/month for 200mb, pointless for me, because there's WiFi at home, at my university and in the train.
tw1tterik said:
I have the same problem. After unlocking bootloader/rooting my Arc it doesnt connect with my router anymore. My other "still locked/unrooted" Arc has no problem connecting to the router...
edit: seems my BT is having problems aswell.. couldnt connect/find any other devices
Click to expand...
Click to collapse
Are you @tw1tterik?
Doesn't @harolddekort know the answer...?
Then something wrong with router. Mac filtering or something.....
Sent from my MT15i using Tapatalk
taaviu said:
Then something wrong with router. Mac filtering or something.....
Sent from my MT15i using Tapatalk
Click to expand...
Click to collapse
So why did it work before? Does resetting the route solve the problem, I could just try it again...?
sdk16420 said:
So why did it work before? Does resetting the route solve the problem, I could just try it again...?
Click to expand...
Click to collapse
When you restoring your phone and after that making setup, then dont log into your google account. Install freshly new rom and directly try connect wifi. If i remember right i had to thiskind problem. And after i realized that problem was "google settings and thatkind stuff backup restore". I just uncheck this option and after that i was abel connect my home wifi. Before that i cant. give a try
Regards!
Taavi
Sent from my MT15i using Tapatalk
taaviu said:
When you restoring your phone and after that making setup, then dont log into your google account. Install freshly new rom and directly try connect wifi. If i remember right i had to thiskind problem. And after i realized that problem was "google settings and thatkind stuff backup restore". I just uncheck this option and after that i was abel connect my home wifi. Before that i cant. give a try
Regards!
Taavi
Sent from my MT15i using Tapatalk
Click to expand...
Click to collapse
Also didn't work, tried that the last time I reflashed.
Anyway, fixed it just a few minutes ago: apparently the router had a reset button, which has a different function than just pulling out the power cord for a minute or so. Now WiFi is working on my phone.
it was to easy. Case closed!
Regards!
Taavi
Sent from my MT15i using Tapatalk
sdk16420 said:
Anyway, fixed it just a few minutes ago: apparently the router had a reset button, which has a different function than just pulling out the power cord for a minute or so. Now WiFi is working on my phone.
Click to expand...
Click to collapse
I am using recently acquired Xperia Pro. I get very weak wifi signals in my room so i bought a Thomson Wifi Repeater/Access point to extend the wifi signal to my room. My phone is now unable to connect to the wifi and keeps scanning, connecting and disconnecting. It eventually ends up with a Limited Connectivity noticfication meaning i am unable to connect to internet although get full wifi signal strength. I tried changing some IP configurations but it hasn't helped. Interestingly my Notebook PC is able to connect and maintain somewhat stable connectivity, although at times it too gets disconnected from the internet. I tried connecting to the Wifi using an iPhone and it too had the same issues i.e able to detect the wifi signal but unable to connect to internet.
I am still trying to find the solution to the problem and will update if i find a way out.
pashax1 said:
I am using recently acquired Xperia Pro. I get very weak wifi signals in my room so i bought a Thomson Wifi Repeater/Access point to extend the wifi signal to my room. My phone is now unable to connect to the wifi and keeps scanning, connecting and disconnecting. It eventually ends up with a Limited Connectivity noticfication meaning i am unable to connect to internet although get full wifi signal strength. I tried changing some IP configurations but it hasn't helped. Interestingly my Notebook PC is able to connect and maintain somewhat stable connectivity, although at times it too gets disconnected from the internet. I tried connecting to the Wifi using an iPhone and it too had the same issues i.e able to detect the wifi signal but unable to connect to internet.
I am still trying to find the solution to the problem and will update if i find a way out.
Click to expand...
Click to collapse
I suggest that you update both your phone software and the router firmware to latest possible version.
Let me know how it goes.
same problem
I have the same problem on my arc s after i downgraded the official ICS to gengerbread using flashtool i even tried to upgrade back the ICS but the problem hasn't been fixed
Fixed
Try to find setting on your router like "max number of peers" or something like that and change the value to maximum it can, maybe it will tell the maximum number. After that reconnect your phone wifi, and bless me:angel:
Had same wifi diconnect loop problem - solved
I had the same WiFi loop - connect/disconnect issue. Extremely disturbing.
It appeared out of nowhere.
Rebooted the phone and the router several times - no help.
Used WiFi analizer to check for interferring chanels - nothing special.
Changed the WiFi chanel anyhow - no help.
Reinstalled/uninstalled AT&T smart WiFi - no help
Removed my WIFi network ('forget' button) and found it again, including the password - no help.
I have the WiFi manager installed, but I sort of forgot to check it doing everything through settings.
Only then I found that my WiFi Manager is stuck on the update announcement screen.
Okayed it - problem solved.
Funny thing, I don't remember updating the WiFi manager lately.
Feel so stupid wasting 2 hours.

[Q] Weird wifi issue

Hi everyone,
I'm enjoying my One X since last Thursday. I did have one problem, though : my wifi wasn't working at home. What happened is that the phone correctly connected at the network, but then it would "kill" the wifi.
I mean, neither of my laptop computer nor my old Desire (which were both connected before the One X) worked on wifi after I connected the One X, which by the way didn't work either.
Considering this issue I wen't to the carphone warehouse to have another phone.
I didn't go home straight, I got to try other wifi network, which worked perfectly.
But, at home, I'm still having the same issue !
Can anyone help me please ?
so none of your hardware is now connecting to your Wifi?
If so, I would suggest a hard reset of your Hub/router. If there is a reset button hold it in for 20-30 seconds, if not, unplug for 30 seconds.
If it's just your One X not connecting try going through settings to ensure its setup correctly.
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Try using a static ip, make sure it is unique.
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
jaspabt said:
so none of your hardware is now connecting to your Wifi?
Click to expand...
Click to collapse
Actually, my laptop and Desire are connected to the Wifi ; they can't connect only after i set my One X on the Wifi. It's like the phone is destroying the wifi network.
slang83 said:
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Click to expand...
Click to collapse
I just did a factory reset, but it didn't help.
eeeeeee said:
Try using a static ip, make sure it is unique.
Click to expand...
Click to collapse
Also did that, still didn't help
Cxpher said:
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I didn't find those settings. In wifi advanced I only found an setting that disconnect the phone when signal is low.
I should mention that whenever the One X is set on wifi, it works for like a minute. Then all of my devices can't access the internet. Desire and One X are showing that they are connected, but no access to play store, browser... Computer is showing an error message "limited access". And my TV (which I get with my internet box) is freezing.
What I don't understand is that I tried on two friends' network, everything worked perfectly. Only at home As Cxpher said, I guess it must be my wifi that isn't set up correctly. But what can I do next, except hard reset and static ip ?
EDIT : I tried to connect the One X without having any other device connected. It worked, but as soon as I launched the Play Store, I lost the connection and had to reboot my box. Apparently the Play Store is messing everything up. Weither I have hardware connected or not, it never works (again, only at home).
Up.
Anyway, not being able to use my own wifi is a bit annoying
Same exact issue. Phone going back tomorrow.
WiFi fine for 2 years.
New one x WiFi dropping and having to reset router after 2 mins connected as all WiFi dies.
Seriously fcukd off!
Which router do you have? Is there any logging-function available in the router software/firmware?
Standard netgear.
It's been fine with s2 and hasn't needed to be reset for a over a year....until yesterday!.
Not overly tech, would a log facility help?
A log would help to see what is going on with the router when the phone connects. The fritzbox showed an authentication error when my sgs connected and killed the wifi for all devices in the network. Just googled your problem. Netgear and htc devices seem to have problems very often when connecting. You should try to get the newest fw for the netgear. Maybe that solves the problem.
Thanks for your help. Latest firmware is installed tho.
Bizzar issue!
Shame as its a nice phone too
I have a classic french box (called Bbox). For the record that actually is my second phone. I had the same issue with the first one, so I went directly to ask another one.
So has exchange phone resolved the issue?
Sorry I explained it wrong. I meant I already had the problem when I first bought the phone, so I went to get another one. I had the issue on both One X.
Well i have got a netgear router and have no problems at all must be something to do with you router or it setting i would do full reset and see if that helps
hi guys!
i had the same problem with my router ( netgear DGN 1000), i solved by updating the router firmware to latest manually! no more wifi drops now!
i hope this information can help all users with this issue!
In an other thread somebody had advised to deactivate the wifi password in the router. That helped fix the problem at his phone. I will try this too to confirm that. But wifi without password is an absolute NoGo in my opinion.
here the link: http://forum.xda-developers.com/showpost.php?p=24811292&postcount=6
I'm bringing this up again because issue is still here ; removing encryption on the wifi network changes nothing. Other thing now, it didn't only happened at home but also at work.
Warranty is now void, this is my second HOX and I had the same problem on both. Anyone has a magic solution ?
same issue
Im having the same wifi issue using a D-Link DIR-615. Wifi is working perfectly with other device but when my One X connect to wifi, it freeze the wifi network for all devices. I Always need to unplug/plug the AC cord to reboot and refresh the wifi network and after it may works for a couple of mins or maybe 1 hour and after I must reboot the router again.
My router firmware is up to date but there is no more support/firmware update for the DIR-615 REV. B since 2008!
I switched to static ip and snag persist so im back in dhcp.
I cleared the router log and will post it next time it will freeze.

[Q] HTC One Wi-Fi Connection Issues - Please help!

I need major help!
I am currently on my third HTC One, after two attempts at a solution, and I am still having the same problem. Here it is: I will connect to my Wi-Fi at home, successfully browse a few pages online, press the power button to put it to sleep, press the power button again to turn it back on, then see (in the status bar) the Wi-Fi disconnect then reconnect, try to browse more pages online with no luck because the connection does not work. The only way I can consistently get Wi-Fi to work on this phone is after waking up my phone from sleep I have to turn Wi-Fi off then back on to re-establish the connection.
I've check my settings extensively and changed a few defaults in an attempt to get this to work. Here are my settings currently: "Keep Wi-fi on during sleep" - Always; "Wi-fi Frequency band" - 5 Ghz only; "Wi-Fi optimization" is checked; "Best Wi-Fi perfomance" is checked. My Wi-Fi password was entered correctly and I am currently writing this on a laptop connected to the same home network.
I am at my wit's end. I just want this beautiful phone to work properly. Are there any suggestions as to what might be causing this and how to fix this situation? Or am I doomed to an endless cycle of HTC One exchanges until I find one that works? Please help! Thanks.
JKing215 said:
I need major help!
I am currently on my third HTC One, after two attempts at a solution, and I am still having the same problem. Here it is: I will connect to my Wi-Fi at home, successfully browse a few pages online, press the power button to put it to sleep, press the power button again to turn it back on, then see (in the status bar) the Wi-Fi disconnect then reconnect, try to browse more pages online with no luck because the connection does not work. The only way I can consistently get Wi-Fi to work on this phone is after waking up my phone from sleep I have to turn Wi-Fi off then back on to re-establish the connection.
I've check my settings extensively and changed a few defaults in an attempt to get this to work. Here are my settings currently: "Keep Wi-fi on during sleep" - Always; "Wi-fi Frequency band" - 5 Ghz only; "Wi-Fi optimization" is checked; "Best Wi-Fi perfomance" is checked. My Wi-Fi password was entered correctly and I am currently writing this on a laptop connected to the same home network.
I am at my wit's end. I just want this beautiful phone to work properly. Are there any suggestions as to what might be causing this and how to fix this situation? Or am I doomed to an endless cycle of HTC One exchanges until I find one that works? Please help! Thanks.
Click to expand...
Click to collapse
very sorry to be hearing this.
just for sh**s and giggles, have you tried un-checking
"Best Wi-Fi perfomance"
Honestly, 3 HTC Ones having the same problem, and such a specific same problem... Sounds like a problem with your router.
I would try totally resetting your router. Not just unplugging it, but resetting it completely and setting it up again.
I had something similar happen to me (phone wouldn't connect to WiFi upon wake-up, I also had to turn WiFi off then back on) with my HTC Evo several years ago, I exchanged the Evo thinking that was the issue but the exchanged Evo did it too. Re-setup my whole network and have never had the problem again.
Sent from my HTC One.
josh995 said:
Honestly, 3 HTC Ones having the same problem, and such a specific same problem... Sounds like a problem with your router.
I would try totally resetting your router. Not just unplugging it, but resetting it completely and setting it up again.
I had something similar happen to me (phone wouldn't connect to WiFi upon wake-up, I also had to turn WiFi off then back on) with my HTC Evo several years ago, I exchanged the Evo thinking that was the issue but the exchanged Evo did it too. Re-setup my whole network and have never had the problem again.
Sent from my HTC One.
Click to expand...
Click to collapse
I will give that a try. I'm thinking the same way. There's no way I can go through 3 phones and have the same problem and be the only one who is having this problem. I will gladly wear my dunce cap if it works. I just want to end this Shakespearean tragedy.
And to answer andybones, yes the default is to have that selection unchecked so I had the problem even with unchecked.
josh995 said:
Honestly, 3 HTC Ones having the same problem, and such a specific same problem... Sounds like a problem with your router.
I would try totally resetting your router. Not just unplugging it, but resetting it completely and setting it up again.
I had something similar happen to me (phone wouldn't connect to WiFi upon wake-up, I also had to turn WiFi off then back on) with my HTC Evo several years ago, I exchanged the Evo thinking that was the issue but the exchanged Evo did it too. Re-setup my whole network and have never had the problem again.
Sent from my HTC One.
Click to expand...
Click to collapse
+ 1 to this
OR
VZW needs to drop an OTA, QUICKer
Go to a Starbucks, friend's house or something and test it out.
The problem has to be with your router. My One has the best WiFi connection of any device in my house except when I can't run hardwire to my desktop. But that has two 3" antennas.
It's the security, if you're running WPA2 it might have problems. Try changing encryption to TKIP.
Thanks everyone for the suggestions. What solved the problem for me was that I went to the Verizon store, had the technician help out, and they Googled the problem and saw that a factory reset would solve the issue. I never saw this result when I Googled the solution, but I went along with it. This worked in the store and I was able to connect to the wi-fi hotspot in the store. When I went home the wi-fi connection worked just fine. The reason I didn't do this in the first place is because I did a factory reset on the first two phones I had and the problem persisted. For whatever reason it worked this time.
JKing215 said:
Thanks everyone for the suggestions. What solved the problem for me was that I went to the Verizon store, had the technician help out, and they Googled the problem and saw that a factory reset would solve the issue. I never saw this result when I Googled the solution, but I went along with it. This worked in the store and I was able to connect to the wi-fi hotspot in the store. When I went home the wi-fi connection worked just fine. The reason I didn't do this in the first place is because I did a factory reset on the first two phones I had and the problem persisted. For whatever reason it worked this time.
Click to expand...
Click to collapse
i bought htc one and it seems i also have this issue ..BUT .. i have an wifi extender and seems it attachs with it very smoothly .. so i think the problem is inside the router it self ..ill try to figure out why .
EDIT : The problem seems to be only exist on the D-Link Routers which i have "Not sure if all router or just mine" .. it gotta be frequency disturbing or something
Same problem for me. here is what ive gone through..
Just got the phone today OUT OF THE BOX
first thing i seriously tried was connecting to my linksys router with a wpa2 algy.
im on a dumb data plan and need to conserve, Anyway wifi was having a hard time connecting so i slapped the thing in airplain mode and tried to to reconnect to the router.
no dice, ok.. hmm did a factory reset twice, you name it i tried it.
taking it in the store for a replacement this week.
No need
I found out the problem is in the router it self .. you see , it connects to some old routers in condition they dont have password ... Im not sure why but i changed my router and with new one and gave it password and everything works fine now.
The problem seems to be in old routers i think.
Edit : my new router is tp-link im not sure about others
Sent from my HTC One using XDA Premium 4 mobile app
This worked for me
WiFi connection issues with HTC M7 can be overcome by renaming your device.
Settings
WiFi
Triple dots (top rh corner)
WiFi direct
Change name to HTC one
Click ok.
earthchild13 said:
WiFi connection issues with HTC M7 can be overcome by renaming your device.
Settings
WiFi
Triple dots (top rh corner)
WiFi direct
Change name to HTC one
Click ok.
Click to expand...
Click to collapse
Thanks bro that was right

[Q] Unable to connect with wifi on zenfone 2

I'm unable to connect through wifi on asus zenfone 2. I have tried the suggestions given in net but it didn't help me that much. It keeps on connecting and dropping then reconnecting. It's really frustrating me a lot. :crying: . But it worked fine for me before. Not sure it's because of latest firmware update or not. If anyone had this problem and rectified it means pls let me know the solutions. Thanks in advance.
Please see our FAQ support site for WiFi troubleshooting assistance: http://www.asus.com/us/support/FAQ/1006657/
Sincerely
ASUS_USA
Thank you for quick response
Hi Asus,
Yesterday night i just tried my luck to connect with wifi and it got connected . But after current went and came, i tried to connect again but this time it did not connect to me. I could not understood the reason for it. I restarted my phone & modem but still same. Pls tell me what could be the reasons for this wifi connecting issues.
See of your router/ modem has a firmware update. If it does take it. That usually sorts these type of problems.
Are you able to connect to other WiFi networks? If not there are several helpful tips regarding basic troubleshooting techniques in an app called ASUS Support: Please see Apps/ASUS Support/Assistance/3G-LTE-WIFI-GPS/Cant connect to WiFi.
If you have any other questions or concerns please feel free to contact me direct at the email below.
Sincerely
Frank
ASUS_USA
[email protected]
Having the same problem
Hello, I'm from Paraguay.
Got the phone a week ago, and at first Wi-Fi connected okay, no problems at all.
Since yesterday, it hasn't been able to connect to Wi-Fi, it just keeps on disconnecting, saving, connecting again, disconnecting, and it never actually manages to just stay connected.
I have tried re-initiating the phone, putting it in airplane mode then turning it off again, forgetting all wi-fi connections and then connecting again, turning Wi-Fi on and off, turning the router off and then on again, and until now I haven't been able to solve the problem.
Right now I'm trying to check for updates to see if anything important's missing, but my phone provider is also being problematic by not letting me download updates using my network connection (though that's another problem I think I'll have to solve with my provider).
I was trying to avoid running a factory reset if possible, so I don't know what else to try.
Authentication Problem
I'm having a similar issue. Just like Blasterkat101, it was working fine for the first couple of weeks, but recently (possibly since the most recent OTA update), I'm getting "Authentication Problems" on any wifi I connect to. After I try to connect a couple of times, it finally works. If I walk out of range and come back, I get the "Authentication Problems" error again.
I already followed all of the troubleshooting on the support page, but those suggestions seem like temporary fixes rather than correcting the problem permanently.
In case it matters, I'm using the ZE551ML variant.
I hate to bump, but this is still a daily occurrence for me on multiple saved access points. I admit, I haven't done a factory reset yet since it can be such a pain, but is anyone else having this issue?
Any suggestions before I wipe my phone? I would really appreciate it!
Please try turning off 'WiFi Scanning always available.' To do this go to Apps/Settings/WiFi Settings/Advance Settings(menu in upper right corner)/Scanning always available/turn Off. If problem still exists, please see the following link for troubleshooting methods: http://www.asus.com/us/support/FAQ/1006657/
Sincerely,
Frank
ASUS_USA
[email protected]
Not sure is this is helpful, but you could also try changing the Band to only 2.4 GHz or 5 GHz, depending on your router. It might help with stability.
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
VoodooGod said:
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
Click to expand...
Click to collapse
I hope you could fix the issue?
Mine stopped having problems on its own, but it still got authentication problems from time to time anyway. No idea what's wrong.
And yesterday the phone just stopped being able to charge and battery got to zero. Right now it's dead, but I guess that's a completely unrelated problem I'm trying to solve on my own.
I foresee that returning the phone is in my future -.-
Even I was having the same problem. Tried the Airplane on, Wifi on, Airplane off thing; didn't work. But what worked for me was changing the SSID and security key of the router. Now of course you can only do this if you are on you home router, but do give it a try.
I've just updated the firmware on my zf2 64g2g and now my Wi-Fi is causing major problems. I connect but within seconds it disconnects and then I have to forget network to regain access. I know its not my network as my old n5 is fine and all my other devices. This has only started since the last asus update. My phone is unusable. Wish I didn't buy it tbh. Too buggy.
[SOLVED} This fixed it for me
Itzmekanz said:
I'm unable to connect through wifi on asus zenfone 2. I have tried the suggestions given in net but it didn't help me that much. It keeps on connecting and dropping then reconnecting. It's really frustrating me a lot. :crying: . But it worked fine for me before. Not sure it's because of latest firmware update or not. If anyone had this problem and rectified it means pls let me know the solutions. Thanks in advance.
Click to expand...
Click to collapse
TRY THIS. IT FIXED THE PROBLEM FOR ME.
There is a reboot option in your router settings page. Do that and it should be connecting fine.
Have anyone fix this issue? I just bought a Zenfone2 ZE551ML and wifi is always connecting and disconneting over and over.
try with static IP Address (not DHCP)
I also have 32gb 4gb Asus ZE551ml and can not connect to wifi network.
Also sim 1 card signal is too low and other phones signal has the highest . Any solution please?
VoodooGod said:
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
Click to expand...
Click to collapse
i am having an asus ze551ml . No wifi connection , SIM1 CARD + 3g-4g signal is poor , device require restart if you open 2 or 3 applications etc. Is someone having a solution please? Or should i have to go to asus service to fix it?
1.i had try safe mode with no solution
2.build number is: 2.20.40.97.20150917_1572 and no solution
Thank you
I got the same problem of this video:
youtube .com/ watch?v= CyB6HdahnvA (delete the spaces)
Asus can tell me something more than " always-on connection in standby "? we are all with the same problem and always return to us with this "solution " that has nothing to do with the problem.
Phone model: Zenfone 2 ZE551ML

Nexus 5x problem connecting to a specific wifi router

I am confounded... my Nexus 5x will not connect to one specific wifi where others have no problem. (It connects all other places I have been but just not at one specific one). My Nexus 7 connects there but not my Nexus 5x. BTW, I had a OnePlus that also would not connect there and I never did find a solution but figured when I got a 5x (since it was a Nexus) I wouldn't have a problem (WRONG). The phone shows excellent signal strength. It starts to connect says something like "authenticating" and something about "obtaining IP address" but then loops through again and again with no connection.
I made sure the password was correct and I rebooted a bunch of times. I pressed "forget" to start fresh a bunch of times. I tried different speeds (auto, 5 GHz only, 2.4 GHz only). I think I tried all combinations of those things. I tried someone's idea of turning off wifi then turning on airplane mode and then trying to connect but that did nothing. I do not want to try and change anything on the modem (it isn't my modem).
Any ideas? thank you
Is there anything in the dmesg or logcat logs that would lend a clue?
Also I think in developer options there is an option for verbose wifi logging and also an option to use old lollipop dhcp instead of android dhcp.
barbo said:
I am confounded... my Nexus 5x will not connect to one specific wifi where others have no problem. (It connects all other places I have been but just not at one specific one). My Nexus 7 connects there but not my Nexus 5x. BTW, I had a OnePlus that also would not connect there and I never did find a solution but figured when I got a 5x (since it was a Nexus) I wouldn't have a problem (WRONG). The phone shows excellent signal strength. It starts to connect says something like "authenticating" and something about "obtaining IP address" but then loops through again and again with no connection.
I made sure the password was correct and I rebooted a bunch of times. I pressed "forget" to start fresh a bunch of times. I tried different speeds (auto, 5 GHz only, 2.4 GHz only). I think I tried all combinations of those things. I tried someone's idea of turning off wifi then turning on airplane mode and then trying to connect but that did nothing. I do not want to try and change anything on the modem (it isn't my modem).
Any ideas? thank you
Click to expand...
Click to collapse
Like said above go into developer settings and turn on the option for lollipop dhcp, if this does not help try also turning Bluetooth on first then wifi.
Is this a corporate/work wifi?
sfhub said:
Is there anything in the dmesg or logcat logs that would lend a clue?
Also I think in developer options there is an option for verbose wifi logging and also an option to use old lollipop dhcp instead of android dhcp.
Click to expand...
Click to collapse
Sorry, most of what you said above is Greek to me (but thanks for trying to help)
Darke5tShad0w said:
Like said above go into developer settings and turn on the option for lollipop dhcp, if this does not help try also turning Bluetooth on first then wifi.
Is this a corporate/work wifi?
Click to expand...
Click to collapse
I won't be in that wifi area again for a couple weeks (it is a place I occasionally overnight). I wil try turning bluetooth on and then wifi and see if that helps - thank you.
It is wifi in a home but they are "Apple people" and not very computer savvy. I don't want to mess anything up on their end so prefer to try to solve the problem from my end. The part that stumps me is that my Nexus 7 connected with no problem.
Thanks again.
barbo said:
Sorry, most of what you said above is Greek to me (but thanks for trying to help)
Click to expand...
Click to collapse
Settings->About phone
Tap "Build number" 7 times
after 3 taps "You are now 4 steps away from being a developer."
4 more taps "You are now a developer!"
Settings->Developer options->Networking
Use legacy DHCP client [Disable->Enable]
Use the DHCP client from Lollipop instead of the new Android DHCP client.
sfhub said:
Settings->About phone
Tap "Build number" 7 times
after 3 taps "You are now 4 steps away from being a developer."
4 more taps "You are now a developer!"
Settings->Developer options->Networking
Use legacy DHCP client [Disable->Enable]
Use the DHCP client from Lollipop instead of the new Android DHCP client.
Click to expand...
Click to collapse
I am now a developer! Next time I try to connect, I will try your solution and let you know how it worked. Thank you very much.
barbo said:
I am now a developer! Next time I try to connect, I will try your solution and let you know how it worked. Thank you very much.
Click to expand...
Click to collapse
Try sfhub solution first, it worked for me on my old router.
This phone has a bug where it won't talk to some wifi's properly unless Bluetooth is turned on. Weird I no but i need to do so to use my works wifi and at some of my cell providers free wifi spots in town.
Darke5tShad0w said:
Try sfhub solution first, it worked for me on my old router.
This phone has a bug where it won't talk to some wifi's properly unless Bluetooth is turned on. Weird I no but i need to do so to use my works wifi and at some of my cell providers free wifi spots in town.
Click to expand...
Click to collapse
Well that would certainly be an easy answer. thanks. When I try this I will report back but it will be a while.
N5X doesn't support 2.4 GHz WiFi channel 12 and 13
I couldn't connect to my home WiFi while setting up my N5X. I tried various things for like half an hour and was just short before bringing back my Nexus to the store when I discovered that my access point is set to channel 12. The Nexus 5X doesn't support channel 12 and 13. After changing the channel everything worked flawlessly. I don't think that this is the same as your problem because you wrote you already tried 5 GHz, this post is mostly for other readers with similar problems.
nicu96 said:
I couldn't connect to my home WiFi while setting up my N5X. I tried various things for like half an hour and was just short before bringing back my Nexus to the store when I discovered that my access point is set to channel 12. The Nexus 5X doesn't support channel 12 and 13. After changing the channel everything worked flawlessly. I don't think that this is the same as your problem because you wrote you already tried 5 GHz, this post is mostly for other readers with similar problems.
Click to expand...
Click to collapse
No problems here on channel 12 and 13. What model do you have? I have the H791.
We use 1-11 in US (FCC rules). Europe uses 1-13.

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