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Hi everyone,
I'm enjoying my One X since last Thursday. I did have one problem, though : my wifi wasn't working at home. What happened is that the phone correctly connected at the network, but then it would "kill" the wifi.
I mean, neither of my laptop computer nor my old Desire (which were both connected before the One X) worked on wifi after I connected the One X, which by the way didn't work either.
Considering this issue I wen't to the carphone warehouse to have another phone.
I didn't go home straight, I got to try other wifi network, which worked perfectly.
But, at home, I'm still having the same issue !
Can anyone help me please ?
so none of your hardware is now connecting to your Wifi?
If so, I would suggest a hard reset of your Hub/router. If there is a reset button hold it in for 20-30 seconds, if not, unplug for 30 seconds.
If it's just your One X not connecting try going through settings to ensure its setup correctly.
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Try using a static ip, make sure it is unique.
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
jaspabt said:
so none of your hardware is now connecting to your Wifi?
Click to expand...
Click to collapse
Actually, my laptop and Desire are connected to the Wifi ; they can't connect only after i set my One X on the Wifi. It's like the phone is destroying the wifi network.
slang83 said:
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Click to expand...
Click to collapse
I just did a factory reset, but it didn't help.
eeeeeee said:
Try using a static ip, make sure it is unique.
Click to expand...
Click to collapse
Also did that, still didn't help
Cxpher said:
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I didn't find those settings. In wifi advanced I only found an setting that disconnect the phone when signal is low.
I should mention that whenever the One X is set on wifi, it works for like a minute. Then all of my devices can't access the internet. Desire and One X are showing that they are connected, but no access to play store, browser... Computer is showing an error message "limited access". And my TV (which I get with my internet box) is freezing.
What I don't understand is that I tried on two friends' network, everything worked perfectly. Only at home As Cxpher said, I guess it must be my wifi that isn't set up correctly. But what can I do next, except hard reset and static ip ?
EDIT : I tried to connect the One X without having any other device connected. It worked, but as soon as I launched the Play Store, I lost the connection and had to reboot my box. Apparently the Play Store is messing everything up. Weither I have hardware connected or not, it never works (again, only at home).
Up.
Anyway, not being able to use my own wifi is a bit annoying
Same exact issue. Phone going back tomorrow.
WiFi fine for 2 years.
New one x WiFi dropping and having to reset router after 2 mins connected as all WiFi dies.
Seriously fcukd off!
Which router do you have? Is there any logging-function available in the router software/firmware?
Standard netgear.
It's been fine with s2 and hasn't needed to be reset for a over a year....until yesterday!.
Not overly tech, would a log facility help?
A log would help to see what is going on with the router when the phone connects. The fritzbox showed an authentication error when my sgs connected and killed the wifi for all devices in the network. Just googled your problem. Netgear and htc devices seem to have problems very often when connecting. You should try to get the newest fw for the netgear. Maybe that solves the problem.
Thanks for your help. Latest firmware is installed tho.
Bizzar issue!
Shame as its a nice phone too
I have a classic french box (called Bbox). For the record that actually is my second phone. I had the same issue with the first one, so I went directly to ask another one.
So has exchange phone resolved the issue?
Sorry I explained it wrong. I meant I already had the problem when I first bought the phone, so I went to get another one. I had the issue on both One X.
Well i have got a netgear router and have no problems at all must be something to do with you router or it setting i would do full reset and see if that helps
hi guys!
i had the same problem with my router ( netgear DGN 1000), i solved by updating the router firmware to latest manually! no more wifi drops now!
i hope this information can help all users with this issue!
In an other thread somebody had advised to deactivate the wifi password in the router. That helped fix the problem at his phone. I will try this too to confirm that. But wifi without password is an absolute NoGo in my opinion.
here the link: http://forum.xda-developers.com/showpost.php?p=24811292&postcount=6
I'm bringing this up again because issue is still here ; removing encryption on the wifi network changes nothing. Other thing now, it didn't only happened at home but also at work.
Warranty is now void, this is my second HOX and I had the same problem on both. Anyone has a magic solution ?
same issue
Im having the same wifi issue using a D-Link DIR-615. Wifi is working perfectly with other device but when my One X connect to wifi, it freeze the wifi network for all devices. I Always need to unplug/plug the AC cord to reboot and refresh the wifi network and after it may works for a couple of mins or maybe 1 hour and after I must reboot the router again.
My router firmware is up to date but there is no more support/firmware update for the DIR-615 REV. B since 2008!
I switched to static ip and snag persist so im back in dhcp.
I cleared the router log and will post it next time it will freeze.
I've noticed over the past couple of weeks that even though wifi is turned on and my usual networks are remembered, (home, work etc...) my One X will not connect to the wifi after it has been on a while.
When I go into settings, the wifi status cycles through 'Connecting...', 'Disconnected' and 'Scanning...'. Turning the wifi on and off on the phone has no effect.
I'm not exactly sure how long this takes to stop working, but if I restart the device, it resets the problem and I am able to use wifi again. With the quick startup and a fairly large data plan, this isn't a massive deal, but it would still be nice to be able to connect to wifi without having to restart...
Anyone had this problem before/got any ideas as to what's causing it or how to fix it? I've searched for this problem in the One X forums but found nothing, sorry if it's been brought up before...
...I have the same issue on these security protocols
WPA (TKIP)
WPA (AES)
WPA2 (TKIP)
WPA2 (AES)
WPA Mixed
Tried switching bands B, then G, now on Mixed B+G but keeps scanning, aquiring ip (Wireless router broadcasting DHCP) then skips back to scanning looping again and again.
If I reset the password on my router then it will aquire ip and be fine, but if I disconnect wireless on the phone and then try reconnect it just loops as before unless i reset the password on the router again..
Tried upgrading firmware to latest
Switched from channel 1 to 6 (midway)
It only works on the most basic WEP (hex10) setting...which surprises me as my Desire, a 2 year old device, worked just fine on WPA.
SO try WEP?
Oletha said:
I've noticed over the past couple of weeks that even though wifi is turned on and my usual networks are remembered, (home, work etc...) my One X will not connect to the wifi after it has been on a while.
When I go into settings, the wifi status cycles through 'Connecting...', 'Disconnected' and 'Scanning...'. Turning the wifi on and off on the phone has no effect.
I'm not exactly sure how long this takes to stop working, but if I restart the device, it resets the problem and I am able to use wifi again. With the quick startup and a fairly large data plan, this isn't a massive deal, but it would still be nice to be able to connect to wifi without having to restart...
Anyone had this problem before/got any ideas as to what's causing it or how to fix it? I've searched for this problem in the One X forums but found nothing, sorry if it's been brought up before...
Click to expand...
Click to collapse
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
oftiklaus said:
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I'm having what sounds like exactly the same issue... only connects with WEP.. bleh!
oftiklaus said:
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Hmm ok thanks... Did you go through HTC or the company you bought the contract from? Just wondering whether HTC's replacement service is better than 'post it back and we'll send you a new one in a week'...
Having read in advance about the issues the One X has, described here on XDA, I decided to wait untill a reputed retailer had in physical stock, and got to see and power on the device. This also allowed a quick and hassle free exchange.
Regarding the WiFi problem, you cannot just go asking around every 30':
"... excuse me, could you please restart your
router? ... Or maybe change the security protocol to WEP?..."
I mean it's fine if you only connect vis WiFi at home where you can customize as much as you can, but what's the point of a mobile device if it's just "somewhat" mobile...:banghead:
So try and see if you can get a refund for your phone and get another from a retail store, check for screen spots, screen flickering, screen flex and of course the WiFi issue.
On the other hand the phone is truly amaizing almost cannot let it down...
Forgot to specify: One X grey, unbranded, network free.
Sent from my HTC One X using XDA
So I had a HTC One X which was mostly OK, it had the screen flex issue but I decided to live with that, occasionally wouldn't connect to wifi, but did 95% of the time, lived with that also. That got stolen last week ... got a replacement from the insurance company today.
This one, when using DHCP either just loops with 'Obtaining IP Address' or, if using static, it connects to WiFi quickly but then WiFi doesn't actually work. If you open up a browser it starts the connection then just hangs there forever.
On the odd time it does connect via DHCP it does the same, so I'm inclined to think that it's not my Static network settings, but a problem with the device.
Obviously I've read about the hardware issue, but the WiFi connection shows full strength so it doesn't seem exactly like the WiFi power issues that some are experiencing.
I'm running the latest 1.29.x update. I've rebooted my router several times. Restarted the phone several times. Tried a different broadband connection and WiFi router (wouldn't connect at all to that).
Am I missing something or should I sent this thing back to HTC?
Seems like what I had some tine ago. I suggest you get a replacement, as I did
http://forum.xda-developers.com/showthread.php?p=25046633
Sent from my HTC One X using xda premium
I have that problem when I connect my phone to the hot spot from my pc. With the gs2 it used to work. With this phone it works for the first few minutes then stops working though I have full WLAN shown. With others it works.
Gesendet von meinem HTC One X mit Tapatalk 2
nickynoodles said:
So I had a HTC One X which was mostly OK, it had the screen flex issue but I decided to live with that, occasionally wouldn't connect to wifi, but did 95% of the time, lived with that also. That got stolen last week ... got a replacement from the insurance company today.
This one, when using DHCP either just loops with 'Obtaining IP Address' or, if using static, it connects to WiFi quickly but then WiFi doesn't actually work. If you open up a browser it starts the connection then just hangs there forever.
On the odd time it does connect via DHCP it does the same, so I'm inclined to think that it's not my Static network settings, but a problem with the device.
Obviously I've read about the hardware issue, but the WiFi connection shows full strength so it doesn't seem exactly like the WiFi power issues that some are experiencing.
I'm running the latest 1.29.x update. I've rebooted my router several times. Restarted the phone several times. Tried a different broadband connection and WiFi router (wouldn't connect at all to that).
Am I missing something or should I sent this thing back to HTC?
Click to expand...
Click to collapse
Send it for replacement mate ... You don't have to live with that ... It should work out of the box without any modification.
Thanks, I'll return it.
HTC have really dropped the ball with this phone and it's a shame. I've used HTC phones for 7 years (back when they ran Windows Mobile 6 and were branded by HP and others). The quality was always great. They must have rushed the One X to market.
I have the same issue but only at my gf home? Tried every thing but still no luck! I think its related to my router and it could be fixed by buying a different one. But I wont let the damn thing win =p keep trying when I'm at her place, no pass, wep, wpa, wpa2 or b/g/n haha I'm afraid I'm out of options!
If plenty of other devices can connect to a router fine and the HTC One X is the only device that can't, I think it's a fair assumption to blame the phone, not the router.
Called HTC .. "you need to sent it back to the supplier". Almost certain the supplier will tell me to call HTC .. and so it starts.
Slowly it starts to suck more and more. Last night I was in a bar with friends. The bar has wifi. Earlier phones worked fine. I was sitting next to the router. And it didn't work really well. Ended up rebooting phone, just to use a few more minutes wifi before the problem started again. It shouldn't be hardware related, but if this doesn't change with the next updates I really think I'm gonna get another phone. I love this phone though but I don't wanna have trouble with wifi...
Gesendet von meinem HTC One X mit Tapatalk 2
I had two phones belonging to the same batch (40 or so numbers inbetween). They were both runnning the same software version. The first behaived like yours does. I spent four nights trying to get it fixed or find an answer. In the end I had it replaced and couldn't be happier. I beliewe it's hardware. Go have it replaced. Good luck!
Sent from my HTC One X using xda premium
I'm at the same bar again. So far it's working pretty well. Before I send it back I'm gonna test it more. I bought it from the net and I'm not sure if they would replace it. We'll see thanks for your information.
Gesendet von meinem HTC One X mit Tapatalk 2
Any news on this issue? My Wifi worked fine for several weeks after I received my One X, but since end of last week I'm having the same problem as described in the previous posts:
Good or even full signal, but seemingly no data transmission. This happens with all kinds of apps (browser, Play Store, Facebook app, HTC wheather app, ...) and independent from the WLAN I'm connected to (at work, at home, at my parents',...). Previously it worked in the same WLANs without any problem and there haven't been any configuration changes in the phone or on the routers.
The problem doesn't persist. Sometimes it takes several reconnects to make it work, sometimes it works from the beginning. Sometimes I don't even do anything after the problem occured and some minutes later I receive mail via Wifi. Don't know if the phone reconnected automatically in the meantime for some reason, though.
I sent the phone back. New one is coming tomorrow, we'll see if it has the same problem.
Buying Samsung next time. :|
I can hardly believe it is a hardware problem. I mean, it worked fine for more than a month in my case.
Received the new handset .. does exactly the same thing.
I'd be included to think it's my router if I didn't tried so many different devices.
<sigh> Back on the phone to HTC support I guess. One day I'll own a phone that works.
my device has the same problem like this.
did the htc official say it is something wrong about the tegra3 cpu?
Hi guys,
its a long story with a short "core". I have a lg g3 d855 and its in near new condition and it would be really pity to throw it away cause it has no hardware or optical damage.
ISSUE: Wifi is not working. Its always tell me not possible to connect. Or Connection failure and so on. Sometimes it connects for 5 to 10 minutes than it looses the signal again. Sometimes it connects for some hours and than its not working again.
I've read a lot and a long time in the internet about the wifi problem on lg g3. So believe me i already tried all kind of methods with change settings in my router with static ip and all kind of mods and hacks and all i found on the internet. Just nothings works .... I already replaced the wifi antenna and its still the same. I flashed all kind of roms and modems i found for d855 on xda. I really dont know whats wrong with it.
Could it be that the mainboard is dead ? But that could not really be, because all is working fine. Calling, Photos, all sensors, nfc, bluetooths eg. except the wifi. I have did all kind of development test but all is fine. Thats my last try maybe someone can help me here.
Its as simpel as full reinstall and if that doesnt work you Have a hardware problemen. Or bad Connection on anttenna
And simply start testing with a open wifi and no restrictions like Mac filter etc
Verstuurd vanaf mijn LG-D855 met Tapatalk
Jhinta said:
Its as simpel as full reinstall and if that doesnt work you Have a hardware problemen. Or bad Connection on anttenna
And simply start testing with a open wifi and no restrictions like Mac filter etc
Verstuurd vanaf mijn LG-D855 met Tapatalk
Click to expand...
Click to collapse
i have already changed the anttenna. If i open a hotspot with my oneplus three than it can connected. But not to any router :/
Hi guys.
I bought 2 piece of a2 lite for my parents when they came abroad to visit me.
When they went back my mom was complaining about not being able to send any photo or voice message through WhatsApp.
I tried to troubleshoot the issue and came to the conclusion that both devices had 0kbps upload speed at home.
They don't have this issue outside. The problem is that laptop, tablet and other devices at home are all fine it's just these 2 a2 lites with this problem.
We can't prove that is a router fault to the provider as they sent their technician to check and on his devices things were fine too.
I was wondering if anyone experienced something like this before? Or has any idea on what could cause this odd incompatibility?
- All the speed test websites report 0kbps on the mi a2s.
- my parents are not able to send or upload file through any app.
Update system and then factory reset
Wysłane z mojego MI A2 Lite przy użyciu Tapatalka
systems are updated both, I'm trying to avoid factory reset cause it'll be troublesome for me to troubleshoot it.
But anyway I don't see much chance that a factory reset be effective in this case as the problem is happening to 2 unit.
digitalmahdi said:
systems are updated both, I'm trying to avoid factory reset cause it'll be troublesome for me to troubleshoot it.
But anyway I don't see much chance that a factory reset be effective in this case as the problem is happening to 2 unit.
Click to expand...
Click to collapse
What frequency are the phones using for WLAN 2.4 or 5GHz? 5GHz should be prefered, because of known Android 9 problems with BT/GPS while using 2.4GHz. What is the signal strength? Did you try to remove the WLAN-connections inside the phones settings and to establish them again? You could try to change the used WLAN channel inside the router, personally I prefer not to use auto-channel-mode.
You might try to disable "Mobile Data always active" inside the developer-options. Sounds stupid, but I had some trouble while it was activated aswell.
Unfortunately the router is 2.4ghz, I tried changing the channel and no luck. They've also tried to remove the connection and reconnect again but nothing happened.