Capacitive touch button not working..Hardware or software? - OnePlus 3 Questions & Answers

As the title suggest, my recent button isn't working. The back and home button are working, when I press one of these buttons the backlight lights up for both the buttons. Any ideas whether it's software of hardware?

Mahraf said:
As the title suggest, my recent button isn't working. The back and home button are working, when I press one of these buttons the backlight lights up for both the buttons. Any ideas whether it's software of hardware?
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Try restarting, if that doesn't help... Give flashing another ROM a try( this should help you diagnose as to whetherits hardware or software.

dmilz said:
Try restarting, if that doesn't help... Give flashing another ROM a try( this should help you diagnose as to whetherits hardware or software.
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Thank you, that's actually what i'm doing now. I have been on the latest Resurection remix rom for a few weeks. Wonder what happened today...

Mahraf said:
Thank you, that's actually what i'm doing now. I have been on the latest Resurection remix rom for a few weeks. Wonder what happened today...
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Alright.. good luck..

no luck, turned out to be hardware after all. brilliant

Mahraf said:
no luck, turned out to be hardware after all. brilliant
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Too bad. Hope you are still under-warrant

.................Aaaaaaand it works again!

Mahraf said:
.................Aaaaaaand it works again!
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Hi there!
Do you mind share how did you manage to get them back to life? I have the same issue after giving the phone a nice bath!! Capacitive buttons lights still working though.
Thx...!

Mahraf said:
.................Aaaaaaand it works again!
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Would you mind telling me how did you make it work? Did you get it repaired? If yes then how much?

abobobilly said:
Would you mind telling me how did you make it work? Did you get it repaired? If yes then how much?
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To be honest, I didn't want to fix it, i was thinking abot an upgrade. But it started working again after a few days.. Had me puzzled...

Mahraf said:
To be honest, I didn't want to fix it, i was thinking abot an upgrade. But it started working again after a few days.. Had me puzzled...
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Lol same. It's funny.
I got sad when it stopped working. Checked rebooting and swapping the keys from settings but it was showing light but touch want working. I even confirmed from the *#808# menu and was convinced it's hardware related. So started using onscreen buttons.
After some days I randomly turned off the on screen buttons just to see if the hardware button works and voila, it was working fine. Lol
Still don't know what the heck caused it.
But thanks for your answer, bro. Cheers.
Sent from my ONEPLUS A3003 using Tapatalk

My 3T navigation keys not working
My 3ts capacitive keys aren't working as it drenched in today's rain.. please help me too..

same just happen to me right button doesn't work then after 1 night it works again. This is somewhat dark magic

Same problem here, drenched in rain, recent not working at all, back button is a hit and miss sometimes, hopefully it gets back to life life some of the guys here!

Problem solved go to settings-buttons and turn on on-screen navigation bar and turn off it its work for me

I had the same problem. The home button stopped working after I took it off the charger. I tried the *#808# and it showed that the sensor was not responding. I started using the on-screen buttons for a few days. I read this thread today and I rebooted the phone with the on-screen buttons on. I disabled the on-screen buttons and the home screen started working. Thanks y'all..

Capacitive light not working
My capacitive button works well but light isn't enabled..in setting under button and gestures backlight is turned on.works in custom rom in OOS latest 9.0.4 and 9.0.5 i face this issue..can anybody help? thanks

Related

Bottom Haptic Buttons Unresponsive

Hello. My haptic buttons (4 bottom touch buttons) are sometimes unresponsive. Sometimes when i'm using the browser I'll get stuck in it for a few seconds. And often after unlocking the phone they are also unresponsive. I just move my fender around the screen to make it come back. It's not a big issue but it is annoying.
Is there a fix? thanks!
running super galaxy 1.5 rom
bump. no one having this issue? =[
noahsarky said:
bump. no one having this issue? =[
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Ive had it a few times when i start the phone back up in the morning, only seems to happen to me when in not usung it, i believe i read somewhere that this was an ics issue...ive found somewhat of a fix by going to settings/display and setting hardkeys to always on....drains a bit more battery but your problem will happen so rarely afterwards itll become a non issue..hope that helps! If it did, flash my rom and visit my thread!!!!
Sent from my SPH-D710 using xda premium
I've had this on ICS on occasion as well, after waking the phone up. I do the same thing - move my finger around to get them to come on.
I can't find hardkeys always on options. can be it same as tough key light always on?
noahsarky said:
I can't find hardkeys always on options. can be it same as tough key light always on?
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This isn't an ICS issue. It happens on custom AND stock GB as well.
Often, you can make them responsive again by hitting one of the volume keys, too.
I doubt its a hardware issue... It must be a driver issue.

Hardware buttons not working?

My hardware buttons on the bottom, back home and menu have quit working. I have a hairline crack on the bottom right, but has been working fine with it on there. I flashed the AOSB rom but, i wouldn't think it has anything to do with it not working?
my question, and I believe I know the answer, would flashing back to stock in any way work to fix this problem?
octonaut said:
My hardware buttons on the bottom, back home and menu have quit working. I have a hairline crack on the bottom right, but has been working fine with it on there. I flashed the AOSB rom but, i wouldn't think it has anything to do with it not working?
my question, and I believe I know the answer, would flashing back to stock in any way work to fix this problem?
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It sounds like it is mechanically broken to me. Can't say for sure, but when a symptom like that appears after mechanical damage, there is a significant possibility that the two are related.
tferrari said:
It sounds like it is mechanically broken to me. Can't say for sure, but when a symptom like that appears after mechanical damage, there is a significant possibility that the two are related.
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what I dont understand, is the buttons worked after it cracked?
So what would change?
octonaut said:
what I dont understand, is the buttons worked after it cracked?
So what would change?
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It's entirely possible that the malfunction happened some time after the ''crack''. (Due to using the device while it is damaged) If you haven't already, you can try going back to stock rom. If the buttons still don't respond, it's unfortunately an hardware issue.

[problem] CM11 Black screen ISSUE {c1905}

Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
Mardrom said:
Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
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Violently press the button over and over. It worked for me.
Sent from my awfully named device.
RedLedLight said:
Violently press the button over and over. It worked for me.
Sent from my awfully named device.
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I found another solution i think. I just set up minimal CPU freq. over 400mhz and it's working fine. At least under the charger. You have to press it every single time or once and it's working fine then?
E: Without charger the same issue. Not solved.
I have the same problem and I think it has something to do with the proximity sensor.
Sounds interesting. Why do you think so?
Btw. I don't know why but I am happy that I am not alone with this problem.
Because:
Proximity Wake-Up support – prevent accidental wake-up of device by checking to see if proximity sensor is blocked (eg. Device is in a bag or pocket).
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I think, here is some XPM bug. Just my thought
lookynator said:
Because:
I think, here is some XPM bug. Just my thought
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What do you think about checking older version of miui then? I mean v4 or something...
Mardrom said:
What do you think about checking older version of miui then? I mean v4 or something...
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I've never tried.
lookynator said:
I have the same problem and I think it has something to do with the proximity sensor.
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Hello, I have the same issue on SGS3 with CM11 M11 (M10 too). Have U found some solution for that ?
Dik

Touch issue

I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
same problem.
It's like the smartphone, after a 2 second make a check then blocks the touch.
I noticed that if I touch the screen before turning on the smartphone, the touch does not hang after 2 seconds but after more than 2 minutes.
I'm not sure it's a hardware problem; I still believe that it can be solved by preventing the above control.
TouchScreen Issue
Hi! I have the same problem with my Zuk Z2 plus. Did you already fix the problem? If yes could you tell me how?
Thanks!
I just start facing the same problem, any news on this?
do u all use quickcharger 3?
i am facing the same issue any update??
Tushar Bali said:
i am facing the same issue any update??
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Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
sixth.pr1m3 said:
Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
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already tried but not switched kernel,i am running default kernel with jaguar oreo rom
I am also facing the same issue, since i have flashed custom rom [Pixel Experience], initially i was using PixelExp-24/01/2018 i didnt faced any issue i was using for almost 20-25days & recently i have flashed PixelExp-07/02/2018, after 3days the nav bar stopped working intermediately & the touch response only once after screen unlock & not responses until or unless i lock it & unlock it, then suddenly touch starts working but where ever i touch in the screen Google-Assistance opens.
Has anyone found a solution to this problem? Did any of you go to the lenovo Service center?
nirvikkhanal said:
I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
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I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
hi i get the same problem any solution for this problem
I had the same issue, and fixed it by removing the screen protector. Now the touch has been working since yesterday
vivaswan.cs said:
I am also facing the same problem on my phone.
I tried discharging the phone completely and charging again.
I use the original charger only.
I'm running Pixel Experience ROM on stock kernel. This problem started a week after unlocking and rooting my phone. I also feel that it is not a hardware issue.
The problem started with the nav. buttons: The rest of the screen functioned properly but the nav buttons were unresponsive. A little later (a few hours), the entire screen responded to touch intermittently, and after that it responded only a few seconds after unlocking the phone (the above mentioned problem).
I am having a very tough time as this is my daily driver and I'm stuck.
Please Help. Thanks a lot in advance.
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This is exactly what has happened to me too. It started with the nav. buttons and then the rest of the screen. Have you found out what is to be done?
Guyz try a cell ,u know those 1.5 v cells use them as the s pen im not joking it really works u just try once
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
chetaah said:
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
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I exchanged my z2 plus with this problem on Amazon without any problem. They only want a phone which switches on and whose display is not cracked
max.para said:
I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
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Exactly how did you did that? Could you explain?
Broke a piezoelectric lighter and got the raw mechanism.
I made it discharge several times on the affected area while touching another area of the screen with another finger
Simply4Nothing said:
Exactly how did you did that? Could you explain?
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Inviato dal mio MIX 2S utilizzando Tapatalk
Workaround
I tried one workaround indicated by someone else on another thread. Follow below steps
Press power button to put screen off
Hold phone in left hand and put left thumb on screen
Press power button to start screen
Touch with right hand fingers
It will work till left thumb is there on screen..
If touch is lost follow from step one
Atleast this helps alot instead of only 2-3secs stuff..
Thanks to one who indicated this workaround
Found a solution
Hi I was also facing this problem and I was ready to give up then I tried changing custom ROMs and when I installed the dot os v2.4,the problem disappeared and I was back to using the device normally
Hope this helps

Help! Ambient display not working. 'tap to wake' and 'pick up to show' not working

I have encountered this bug where I'm unable to use ambient display or wake up the display without the use of power button. Everytime I lock the screen it becomes unresponsive even the quick gestures don't work.
I have performed a soft reset but the problem has persisted.
Many other users seem to be suffering from this issue.
My device is full stock, no root or 3rd party apps on it.
Can anyone help me this this issue?
All users are facing this... It's because of battery optimisation.
No issues here. I am able to use the gestures just fine. Even the tap to wake and pick up to wake is working fine. I am 10.0.3 build.
I'm also having issues on tap to wake.
Happens to everyone. It's a hit or miss. Battery optimization makes the phone go into deep sleep and cause this issue is what i too understand.
Ya i did happen couple of times for me hope this bug get ironed out soon.
Sent from my HD1901 using Tapatalk
Same issue here also
Started encountering the issue recently - 3 days into ownership of the phone ?
The only peculiar thing I can remember is changing the override force dark toggle yesterday. And now that I recall, I don't remember seeing the ambient display since then. ?
Confirming I also have this issue. Very frustrating
I can trigger a black screen by holding the phone in landscape and launching the stock camera app. Then I have to hold Vol+/- and Power to reboot and it works again.
Hi guys. Found a fix on the OnePlus forum. Give it a try!
https://forums.oneplus.com/threads/fix-oneplus-7t-ambient-display-not-working.1128194/
i am also facing the same issue, where the tap on wake is not working when not using it for like 2hrs.
piyush.bhandari said:
Hi guys. Found a fix on the OnePlus forum. Give it a try!
https://forums.oneplus.com/threads/fix-oneplus-7t-ambient-display-not-working.1128194/
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This worked for me at the first attempt . Thanks for the solution.
charan_55 said:
i am also facing the same issue, where the tap on wake is not working when not using it for like 2hrs.
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Wow! A use for my work-issued iPhone! Yay, seems like its working.

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