Hi guys I have doubt, suppose if there is a hardware issue like touch screen problem..having my device unlocked will I be able to claim warranty replacement?
Vishnu2694 said:
Hi guys I have doubt, suppose if there is a hardware issue like touch screen problem..having my device unlocked will I be able to claim warranty replacement?
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When you unlock the bootloader you give up your warranty rights.
If you want an intact Warranty do not unlock the bootloader.
This my understanding of the situation.
My warranty request was rejected, when i wanted to repair my front speaker. I have OEM unlock. I fixed it on my own.
I have few questions I went to the developer option and requested for unlocking bootloader now there's a wait of 14 days. Does it take exactly 14 days and does my current data will be wiped upon unlocking bootloader? Also can I opt out from unlocking bootloader now? Even though I have made the request already because many people are having touch issues and their warranty is being rejected because of unlocked bootloader.
Thanks
big_b0sss said:
I have few questions I went to the developer option and requested for unlocking bootloader now there's a wait of 14 days. Does it take exactly 14 days and does my current data will be wiped upon unlocking bootloader? Also can I opt out from unlocking bootloader now? Even though I have made the request already because many people are having touch issues and their warranty is being rejected because of unlocked bootloader.
Thanks
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Yes it takes exactly 14 days and your data will be wiped upon warranty. After 14 days, you will still have chance of not unlocking it
Related
Ok so my handset has the screen flicker issue. I ofc want to return it to see if I can get a handset without the issue, however I unlocked the bootloader. I realise this voids my warranty but with my old Desire I could pretty much return it to stock. With the new unlocking system when you relock the phone it literally says "RELOCKED" at the top of the bootloader screen. Does anyone know of a way to restore the bootloader so that it will read "LOCKED".
I realise this is my own fault but I cannot help but feel cheated if the phone has an issue that I didn't cause and now I cannot return it. It is on t-mobile if that helps anyones suggestions.
Perilion said:
Ok so my handset has the screen flicker issue. I ofc want to return it to see if I can get a handset without the issue, however I unlocked the bootloader. I realise this voids my warranty but with my old Desire I could pretty much return it to stock. With the new unlocking system when you relock the phone it literally says "RELOCKED" at the top of the bootloader screen. Does anyone know of a way to restore the bootloader so that it will read "LOCKED".
I realise this is my own fault but I cannot help but feel cheated if the phone has an issue that I didn't cause and now I cannot return it. It is on t-mobile if that helps anyones suggestions.
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Since Screen flickering is a hardware problem, you should be fine with warranty, because warranty is only void if software is causing a problem.
You can relock bootloader with fastboot command: fastboot oem lock
But its not like the real HTC Lock.
I hope that helped.
Hi guys, i have a question, i want to return my phone for warranty and i've read this thread that if your bootloader is showing 'relocked' you cannot return the device for warranty.
I am here to ask if there is a way to make the bootloader show 'locked' bootloader instead of 'relocked'?
it would be GREATLY appreciated if you could help me. thanks!
for those who want to relock their bootloader can follow the instructions here
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
ckpv5 said:
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
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actually i'm looking to sell the phone, the phone have no issues whatsoever, but if the person i sell to wants to claim warranty, it may be an issue.
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
rayford85 said:
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
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so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
zincsnow said:
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
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Correct. From what I've read, unlocking voids the warranty instantly (even tho htcdev says it "could" void your warranty) So any repairs are gonna cost you.
Sent from my HTC One X using xda premium
I saw this
kfasheldon said:
OK.. while trying to re-flash my phone after messing up, I tried to re-lock (fastboot oem lock) and it put up 3 messages, 1 succeed, 2 failed, on reboot of phone it read locked.
Yes!! Locked not re-locked ! I forgot I had not flashed stock recovery ! So triued to unlock, it worked but I could not flash stock recovery, failed, but I could re-lock with same LOCKED message, if I then went from HBoot to Fastboot I got a new menu SECURITY .. bellow locked a message SECURITY WARNING, if I select SECURITY menu then I get a new screen , KEYCARD failed, and reboots.
Anyway the LOCKED was enough to get the phone swapped as its two weeks old, any way after charging and attempting RUU again it locked on black HTC screen most times it booted.
Still maybe this menu holds a key to S-OFF, and maybe the relock failing can be replicated, it seems to have sent only 1 of 3 parts if the file across, so if you phone is bricked maybe you can give it a shot for htc service cover by part re-locking in some way.
http://dl.dropbox.com/u/7526938/IMAG0439.jpg
http://dl.dropbox.com/u/7526938/IMAG0384.jpg
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and was hoping we could make some headway on it.
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
kylec said:
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
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Unfortunately I bought it outright from All phones. Don't think they'll accept it. but never mind anymore, I sold my HTC one x. I put up a *phone has boot loader unlocked* note on the ad
Sent from my Samsung Galaxy S3
I have unlocked my z play's bootloader for downgrading to MM. Will this nullify my warranty? Is there anyway for the service center people to know I unlocked the bootloader?
You void the warranty with requesting the code. It does not matter if you use the code. Your device is in the database. If your dealer sends it to Lenovo for warranty repair, they open the battery cover, read the IMEI or other device data, recognize you requested the code, write a letter "warranty void" and send it back. That's my experience. At least that's what happened to my Moto X Play with hardware problems which are not software related (flaky contact on USB and SD card).
Yes, the bootloader will show as re-locked (there are three states: locked, relocked and unlocked). It will show in the bootloader menu. (status:2 or something like that)
Yes they will know as soon as they check your IMEI on their database.
With other companies that's not case, but with Motorola they void the warranty the moment you request the unlock code from the website.
My Moto Z died 3 months ago, and i have no where to go. When i went to the service center they told me that i rooted the device and i wont get the warranty without even looking at my phone. they just checked the IMEI on their database.
BTW.... Who has successfully locked bootloader on MZP ..?
Anyone !!!:laugh::laugh:
It's not possible to relock bootloader ...As there is no signed firmware available ......
Yes they will know... I just put in for a warranty exchange last month after having issues with it. Yes it was unlocked and had a custom rom on it when I returned it. They had a New Play in my hands within 2 days. They knew the phone was unlocked, I documented it on my warranty claim and they still approved and sent out a replacement. Thank you Moto.
Hi, recently I switched from Nexus 5 to Lenovo P2 but the phone I got has bloatware from T-Mobile and they don't seem to hurry with releasing Nougat to my phone
I noticed that in dev setting there's an option to OEM unlock the device, does it unlock the bootloader or just permits me to unlock it manually?
If so, after unlocking all I'll need to do will be just to flash TWRP and that's it?
TTerc said:
Hi, recently I switched from Nexus 5 to Lenovo P2 but the phone I got has bloatware from T-Mobile and they don't seem to hurry with releasing Nougat to my phone
I noticed that in dev setting there's an option to OEM unlock the device, does it unlock the bootloader or just permits me to unlock it manually?
If so, after unlocking all I'll need to do will be just to flash TWRP and that's it?
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This option only allows you to unlock it, it doesn't actually unlocks the bootloader
I asked a bootloader unlocking from my device. If after the 14 days period I don't unlock it with fastboot, do you think my warranty is still valid ?
I am thinking oft buying this Phone but rooting is very important to me. What I have found out so far is that you have to unlock your bootloader to install TWRP. Your warranty will officially be void.
Now my question: has sb send his phone to repair in Germany? Does Lenovo really check their database for your phone? And what about this 14 days wait?
Thanks in advance
I am planning to root my device and I was wondering is the warranty still ruined after locking the bootloader so my question is:
If I lock the bootloader is the warranty still ruined?
Well you don't lose it in the first place. No, unlocking the bootloader doesn't void your warranty.
if you restore MIUI rom and bring back phone to factory system you not loose your warranty, only if you leave unlocked bootloader and custom rom in phone you dont have warrant.
I believe once you unlock bootlaoder service center can check if you did it or not even if you re-lock it.
I believe once you unlock bootlaoder service center can check if you did it or not even if you re-lock it.
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No, if you reflash the firmware, they can't check if you've unlocked it before (if you didn't unlocked officially in the first place).
Well most manufacturers (cheepo ones) do not implemented this kind of tech that persists data over a firmware flash.
Also, most of the time, they don't even check for this.