Samsung Galaxy A5 screen does not go blank during calls - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

My Samsung A5 2017 screen does not go blank during calls.
because of which I land up pressing random buttons during calls with face.
I restart my phone and the issue resolves for sometime but it keeps coming back.
pls help

have you rooted your device? Do you know if the proximity sensor is still working (test with an apilication like cpu-z)? since when does it not work anymore?

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The phone using proximity sensor to detect your face, for the case if anything get cover/near the sensor (under 9cm; located left to the htc logo) during call the screen will turn off and disable touch screen too. This meant to avoid user accidentaly ends the call. Please note that there is also a 0.5-1.0 second delayed for the screen to turn on/off based on the sensor.
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Blisspop T0lte: Black Screen in Phone app

Is there a way to get around this? I recently flashed Blisspop with just one major issue
After a phone call, I cannot hang up unless the other person hangs up first. My screen turns black and doesn't respond to the power button or the home button unless they hang up first, then it wakes up and says call ended. If they don't pick up the phone at all, my phone will be stuck on a black screen indefinitely unless I do a hard reboot.
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SGH-i317M
orzdesu said:
Is there a way to get around this? I recently flashed Blisspop with just one major issue
After a phone call, I cannot hang up unless the other person hangs up first. My screen turns black and doesn't respond to the power button or the home button unless they hang up first, then it wakes up and says call ended. If they don't pick up the phone at all, my phone will be stuck on a black screen indefinitely unless I do a hard reboot.
How do I fix this? Is there another phone app I can use?
SGH-i317M
Click to expand...
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Same issue here. Phone dialer and also Hangouts dialer - both blacked during call.
Same issue here! The problem is with the proximity sensor. I disabled it on the phone app until any fix for it. When you disable the proximity sensor the screen stay on during the calls and you can turn it off manually.
Sent from my GT-N7105 using Tapatalk
Checkout an app on the play store call Proximity Fix by rognaas. I've got it to work on 2 different phones. CM 12.1 has the same issue. Requires root.

Trouble changing volume while in call with screen off ?

Hello,
Is anyone having trouble trying to change volume while in a call ?
It's not properly registering the up or down clicks on the rocker. Sometimes it works, sometimes not.
It is only happening when the phone is close to your face and the screen is off. When I take the phone away from my face, it works flawlessly.
In all other situation outside of a call, it works as intended
I've got one answer from the support telling me that this is a normal behaviour due to the proximity sensor . An other answer from them ask me to reset the phone... (the phone is 2 days old..)

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