I am trying to update via .exe (cab sender) posted by SuperSport and it fails after finishing backup and restarting device:
Name: NOKIA Lumia 900
KITLName: ACE86B69AF3BE4D
Manufacturer: NOKIA
ModelId: 4
Model: Lumia 900
MobileOperator: 000-88
Version: 07.10.08107.03-00.00.00000.00-00.00.00000.00
Checking your phone's status: Completed in 0.01 seconds
Checking system requirements: Completed in 0.13 seconds
Downloading updates: Completed in 2.7 seconds
Checking system requirements: Completed in 0.01 seconds
Transferring updates: Completed in 1.04 seconds
Preparing to install: Completed in 6.01 seconds
Restarting your phone: Completed in 30.1 seconds
Creating a backup: Completed in 296.37 seconds
Checking your phone's status: Completed in 0 seconds
Restarting your phone: Completed in 31.4 seconds
Completing updates: Completed in 5.04 seconds
Error:
Update device 012bdf92 - f11f2be1 - 9b295831 - c35970e3 Complete with error code
: 80070013, error message: An unexpected error has occurred.
What may I do?
ankerael said:
I am trying to update via .exe (cab sender) posted by SuperSport and it fails after finishing backup and restarting device:
Name: NOKIA Lumia 900
KITLName: ACE86B69AF3BE4D
Manufacturer: NOKIA
ModelId: 4
Model: Lumia 900
MobileOperator: 000-88
Version: 07.10.08107.03-00.00.00000.00-00.00.00000.00
Checking your phone's status: Completed in 0.01 seconds
Checking system requirements: Completed in 0.13 seconds
Downloading updates: Completed in 2.7 seconds
Checking system requirements: Completed in 0.01 seconds
Transferring updates: Completed in 1.04 seconds
Preparing to install: Completed in 6.01 seconds
Restarting your phone: Completed in 30.1 seconds
Creating a backup: Completed in 296.37 seconds
Checking your phone's status: Completed in 0 seconds
Restarting your phone: Completed in 31.4 seconds
Completing updates: Completed in 5.04 seconds
Error:
Update device 012bdf92 - f11f2be1 - 9b295831 - c35970e3 Complete with error code
: 80070013, error message: An unexpected error has occurred.
What may I do?
Click to expand...
Click to collapse
SuperSport may suggest you do a hard reset after having done a backup first. Wait until he instructs you what to do.
So I just got my new cell phone, my first time with Android, and a few days ago I messed up. I followed this video to try and root my device : Sakitech's video on 'How to Root your HTC One M9 (Full Guide) - sorry can't post links
It ended up in a bootloop, I tried a few things and ended up installing Android HD Revolution 20.0 as my OS. I did it, but I had one problem : I didn't have any service with my provider anymore
So I panicked, tried a few things and ended up relocking my phone, while still being S-ON. I tried more stuff, without really knowing exactly what I was doing, and now my ADB cannot recognize my phone anymore. (when I do cmd adb devices it doesn't show up) I tried everything : re-installing all the drivers I could, pdaNet, changing environment variables, nothing works. It also cannot go in recovery mode anymore, so it is impossible for me to install the TWRP backup I found which is an exact match to my phone and provider (videotron) :
kernel: lk
product: htc_himaulatt
version: 1.0
version-main: 3.38.1530.2
version-baseband: 01.01_U11440801_96.01.51207G_F
version-bootloader: 1.0.0.0000
mid: 0PJA11000
cid: VIDEO001
Went ahead and bought a micro sd card to try and install a stock rom. The microSD card works because I tried to flash a rom and it gave me the error that I didn't have the right version. I have no stock rom to work with, unless there is a way I can flash the TWRP backup with an sd card.
Again, I cannot
-turn my phone on (softbrick)
-enter recovery mode
-adb devices : list of devices attached empty
-put my phone s-off
-the device also is NOT rooted
I can
-enter download mode
-enter fastboot commands
-enter bootloader mode
-i have a working microsd card
When I go into download mode it's showing :
*** RELOCKED ***
htc_himaulatt PVT S-ON
LK-1.0.0.0000
RADIO-01.01_U11440801_96.01.51207G_F
OpenDSP-15.6.1.00522.8994_1026
OS-3.38.1530.2
I already tried this ROM
- The 1.32.1530.7 video001 ( gave me following error code after trying to flash with my microsd card :
19 RU_MAIN_VER_FAIL os-version in android-info missing or i
19 RU_MAIN_VER_FAIL os-version in android-info missing or i
FAIL19 RU_MAIN_VER_FAIL os-version in android-info missing or i
Keep in mind I messed up my device after installing Android Revolution HD 20.0 Custom Rom (don't know if this matters)
Flashing a stock rom seems to be my only option left. Or is it? Please help me, guide me ! I have been working 20+ hours on this thing and it is driving me crazy!
Thanks a lot
I had, a while ago, rooted my phone but eventually decided it wasn't for me, so I reverted back to stock ROM and recovery, etc. When the Marshmallow OTA for my Rogers (Canadian carrier) HTC One M8 arrived, I was excited to upgrade, but when I tried to install the OTA, I got sent to the recovery where this error message popped up partway through the installation:
E:missing bitmap oem_unlock_bg
(Code -1)
E:missing bitmap oem_unlock_bg_yes
(Code -1)
E:missing bitmap oem_unlock_bg_no
(Code -1)
Finding update package . . .
Opening update package . . .
Verifying update package . . .
Installing update . . .
M60QCT.01.002.018
mount: failed to mount /dev/block/platform/msm_sdcc.1/by-na
me/userdata at /data: Device or resource busy
E:unknown command [set_err_msg]
Package expects build fingerprint of htc/rogers_wwe/htc_m8:
5.0.1/LRX22C/463267.3:user/release-keys or htc/rogers_wwe/ht
c_m8:6.0/MRA58K/667457.7:user/release-keys; this device has
htc/rogers_wwe/htc_m8:5.0.1/LRX22C/463267.2:user/release-key
s.
E:Error in /data/data/com.android.providers.downloads/app_f
ota/OTA_M8_UL_M60_SENSE70_MR_Rogers_WWE_6.13.631.7-4.20.631.
3_release_463918.zip
(Status 7)
Installation aborted.
P.S. The bold parts are the stuff that was cut off the screen so I guessed them (or just got the information from other parts of the error message).
This is what fastboot getvar all returns:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.21331147A1.06G
(bootloader) version-cpld: None
(bootloader) version-microp: Nonez
(bootloader) version-main: 4.20.631.3
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B16000
(bootloader) cidnum: ROGER001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 4a2bcc8a
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.032s
After this happened the first time, I re-rooted to extract the OTA from my phone so that I could get the firmware.zip, recovery.img, and boot.img. I flashed the recovery and boot, re-locked, etc. but then my phone simply stopped booting at the white HTC One logo (the second white HTC screen) or just a black screen (after the first HTC logo but before the second white HTC screen). I then re-locked and tried to flash the firmware from the OTA, resulting in the same problem. I factory reset and erased the cache after all of these things, but nothing worked. I found a Rogers TWRP backup on the forums and used that to get my phone working again, and have tried flashing the recovery and boot images, as well as the firmware from either the Marshmallow OTA or the Lollipop OTA through fastboot or a microSD card, also either having a problem with initial boot stopping at the same places or just the first error message I posted above. Yes, I flashed recovery and boot images with bootloader unlocked, and firmware with bootloader locked after issuing the command fastboot oem rebootRUU. I noticed the boot seems to stop at the second white HTC logo immediately after factory resetting, but would only make it to the black screen (with backlight on) every subsequent reboot, whenever the booting issue happened.
Sometimes when going through some combination of flashing, when I got the phone working again, a Lollipop security patch would not install; however, other times, I could get it to install. No error messages came up when it didn't install, it simply stopped partway through (I think at 24%), before rebooting. At this point, I have Lollipop with my phone working, and have the security patch installed. I am, at the moment, back to the same place I was before attempting to install the Marshmallow OTA the first time.
I have no idea how to get this fixed at this point. I have the Marshmallow OTA and a microSD card. If any of you have any idea how to fix this so I can update to Marshmallow, that would be much appreciated! Sorry for the long read.
joshew said:
Package expects build fingerprint of htc/rogers_wwe/htc_m8:
5.0.1/LRX22C/463267.3:user/release-keys or htc/rogers_wwe/ht
c_m8:6.0/MRA58K/667457.7:user/release-keys; this device has
htc/rogers_wwe/htc_m8:5.0.1/LRX22C/463267.2:user/release-key
s.
E:Error in /data/data/com.android.providers.downloads/app_f
ota/OTA_M8_UL_M60_SENSE70_MR_Rogers_WWE_6.13.631.7-4.20.631.
3_release_463918.zip
(Status 7)
Installation aborted
Click to expand...
Click to collapse
Reason for the error is wrong recovery is installed. OTA is expecting stock recovery 4.20.631.3 but you have stock recovery 4.20.631.2 installed.
joshew said:
After this happened the first time, I re-rooted to extract the OTA from my phone so that I could get the firmware.zip, recovery.img, and boot.img. I flashed the recovery and boot, re-locked, etc. but then my phone simply stopped booting at the white HTC One logo (the second white HTC screen) or just a black screen (after the first HTC logo but before the second white HTC screen).
Click to expand...
Click to collapse
Reason for the error, you re-root the stock ROM, OTA won't work on a rooted ROM and on a unrooted stock ROM. It needs a non-rooted (never rooted) stock ROM
joshew said:
I then re-locked and tried to flash the firmware from the OTA, resulting in the same problem. I factory reset and erased the cache after all of these things, but nothing worked.
Click to expand...
Click to collapse
Flashing firmware alone won't work because the ROM is still rooted
joshew said:
I found a Rogers TWRP backup on the forums and used that to get my phone working again, and have tried flashing the recovery and boot images, as well as the firmware from either the Marshmallow OTA or the Lollipop OTA through fastboot or a microSD card, also either having a problem with initial boot stopping at the same places or just the first error message I posted above. Yes, I flashed recovery and boot images with bootloader unlocked, and firmware with bootloader locked after issuing the command fastboot oem rebootRUU. I noticed the boot seems to stop at the second white HTC logo immediately after factory resetting, but would only make it to the black screen (with backlight on) every subsequent reboot, whenever the booting issue happened.
Click to expand...
Click to collapse
Is that a right version backup and non-rooted ? It seems that it is a rooted backup
joshew said:
If any of you have any idea how to fix this so I can update to Marshmallow, that would be much appreciated!
Click to expand...
Click to collapse
1. unlock the bootloader if it is relocked - you don't need a relocked bootloader for OTA.
2. install TWRP 2.8.7.0 or the latest
3. restore a non-rooted 4.20.631.3 TWRP backup
4. install 4.20.631.3 stock recovery.img
5. after reboot, check for OTA and install, you should have one OTA - 6.13.631.7
You can get the non-rooted 4.20.631.3 TWRP backup in my thread : http://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
This morning my phone wouldn't go past the HTC screen, just locking up before I could do anything so I decided to do a wipe of my phone being stupid and realising I now have no OS so I was wondering if anyone knows what I can do?
My phones info from the HTX Multitool is:
Model : A51_UL
IMEI : 355721061314094
Build : 1.29.401.5
CID : HTC__001
HBoot : 3.19.0.0000
MID : 0PFJ40000
Security : ON
Region : HTC_WWE
I am using HTC D820U. It's not starting. Getting in boot loop(if i Power on it will load htc logo and again get restart continuously).
The phone is not rooted and no usb debugging enabled. I tried some of rom to flash but failed. My device details are:
Model : A51_DTUL
IMEI : 357585061416003
Build : 3.17.720.3
CID : HTC__038
HBoot : 3.19.0.0000
MID : 0PFJ10000
Security : ON
Region : ASIA_INDIA
Can Any one please help me on this.