I have a problem with Google Play store app - every time I click on icon it starts and quit instantly with message "Google Play has been closed" (no other info what was wrong). It's newest version available.
I've tried many things:
- reinstalling the app (turning off to uninstall any updates) and reapplying update.
- clearing cache of app
- clearing cache for Google Play services for Instant Apps and Google Play Services
- clearing Data of store app.
Only two (first and last) gave temporary results for the first start - after that I can use app normally, but just after quitting problem is always back until I don't clean Data in Settings/Apps/Memory. I don't want to do factory reset, but it's kinda annoying. Something is loading/changing in app data after the initial start, that results in problem with starting again. Thanks for help in advance...
Uninstall Play store updates, clear data of Google play services for instant apps and perform a wipe cache after that.
Open the app and try if it works.
Yash24 said:
Uninstall Play store updates, clear data of Google play services for instant apps and perform a wipe cache after that.
Open the app and try if it works.
Click to expand...
Click to collapse
Can you precise "and perform a wipe cache" - did you mean wiping cache in the 'Google Play' store app or 'Google play Services for instant apps' app or device cache in recovery mode?
Baronik said:
Can you precise "and perform a wipe cache" - did you mean wiping cache in the 'Google Play' store app or 'Google play Services for instant apps' app or device cache in recovery mode?
Click to expand...
Click to collapse
First uninstall playstore updates then clear cache of the app "Playservices instant apps" and then perform wipe cache via recovery.
Didnt helped - first start, with "old" version is ok, after closing the app and reopening its quit again ?
Could be problem with Google play app. Couple of days ago, I've noticed that sometimes is not showing updates for installed apps. Force stopping usually helps.
Sent from my XT1635-02 using Tapatalk
Zeljko1234 said:
Force stopping usually helps.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
Not for me - force stopping didn't changed anything - still quitting all the time.
Baronik said:
Not for me - force stopping didn't changed anything - still quitting all the time.
Click to expand...
Click to collapse
Baronik, please check if you are using latest google play service, 8.1.29 at least. I had the same issue last week. I made even factory reset without lack. Then I found this suggestion on Lenovo forum for Moto Z and verified that I used outdated version 8.0.X. When I tried update it I received notification I use latest version. I was singed to google play service beta program so I unsubscribe it, and done factory reset one more time. After restart 8.1.31 version has been installed. You can try to uninstall updates for google play store first.
MrMike01 said:
Baronik, please check if you are using latest google play service, 8.1.29 at least. I had the same issue last week. I made even factory reset without lack. Then I found this suggestion on Lenovo forum for Moto Z and verified that I used outdated version 8.0.X. When I tried update it I received notification I use latest version. I was singed to google play service beta program so I unsubscribe it, and done factory reset one more time. After restart 8.1.31 version has been installed. You can try to uninstall updates for google play store first.
Click to expand...
Click to collapse
I'm not sure about app you're talking about - I got 3 apps "connected" with store:
- Google Play store - version 8.0.73
- Google Play Services - version 11.3.02
- Google Play services for Instant Apps - version 1.19
I've been uninstalling store few times with a hope, that phone will update to newest version. Looks like 8.0.73 is newest my phone can install automatically. Any trustful source for 8.1.29 version to manually install? I really don't want to do factory reset...
Problem SOLVED - I've just installed 8.1.29 version of Google Play store app from APK-mirror and everything is ok for now. I can start app, close it and start again with no problems. Thanks for suggestion about version - I was more than sure, that phone will always install newest store app, but that wasn't true.
Related
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Did you try hardware reset?
Sammaul said:
Did you try hardware reset?
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Click to collapse
hi, Sammaul... thanks for your reply,
hardware reset you mean factory reset?
i haven't factory reset it yet, but I already reflash it (with same update number)...
still backing up data before factory reset as the last resort...
is there any i can do before i decide to wipe all data to factory setting?
reaf said:
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Click to expand...
Click to collapse
try uninstalling google playstore and reboot,it will take time to upgrade,then try
i have same problem too before uninstall google play and service......reboot...install it again...
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
ansebovi said:
try uninstalling google playstore and reboot,it will take time to upgrade,then try
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Click to collapse
pato2015 said:
i have same problem too before uninstall google play and service......reboot...install it again...
Click to expand...
Click to collapse
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
zerg_protoss said:
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
Click to expand...
Click to collapse
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Have you updated google play services? if not then try to access google play after updating it..
reaf said:
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Click to expand...
Click to collapse
Well if not working try reseting the phone
I had the same problem yesterday, and I tried to check the My Apps menu in Playstore, it happened that all apps in "Installed" tab are downloading updates all at the same time. So I cancelled all the process and everything is back to normal.
Update Error
Hi! I'm having the very same problem. Any advice please?
Are the apps you are trying to update on the micro sd. If so try moving them to the device storage before you update.
Sent from my ASUS_Z00AD using XDA Free mobile app
Possible solution
@reaf
A factory reset should work. However, I disabled my downloads app and the downloads provider and the play store refused to open.
I think that you should try to disable both of them; wipe any data or cache.
Then reboot and enable them and reboot again.
This should solve the problem.
Nexus 7 2013 Marshmallow not play store joy...
My Nexus 7 2013 updated with latest OTA Marshmallow some time ago, have rebooted a couple of times since then, suddenly stopped doing any app updates even though it seemed to think it needed to do so. The downloading progress bar would just go on forever. I finally got fed up and reset cache and data, rebooted and nothing. Then I did a factory reset, but let it try to re-add all my apps, that was taking forever as well and never actually getting anything to complete the installation. Then I did a factory reset without restoring any apps. The tablet runs, I can surf the web, lots of other things, but when I start the play store it apparently is the older version of the play store and it never wants to update itself. When I click the play store build(5.12.7) within play store settings, it says there is a newer version available and will be installed. That hasn't happened for 2 solid days now. I can't get any apps to install at all and the play store is stuck on the older version.
Advice?
P.S. Yes, I have a good WiFi connection.
I am having this issue now on Zenfone 2 version 4.168. Somehow, this started happening after my friends wifi went down. When it came back I still couldn't use it effectively. I could not connect to games or google play store. I tried clear cache and data from services and play store one by one but no solution. I booted to recovery and wiped cache from there still no difference. Factory reset was only solution that worked and that was my last resort. I thought the wifi I was on got hacked or ddosed because thats when issues started. So it has happened again after I did the factory reset. I synced my apps from gmail after I reset and it was fine for at least 4 hours till now I can't connect to game of war and when I go to play store and my apps, I get can't connect to play store.
Hi, any help would be greatly appreciated.
I decided to update Google Play Services on my G4 (android 6, stock rom) and since then, all Google apps (gmail, google keep, google play store,...) keep crashing.
I downloaded Google Play Services 8.7.03 on apkmirror and I chose the variant 440 (arm64 + arm, android 6.0+ and nodpi)
I can't deactivate or uninstall Google Play Services and I wish there is another option than restoring the entire phone...
Try a few different versions of Play Services?
Hi, thanks for your answer.
I've called a friend who also has a G4 (android 6) and asked him what is his version of Google Play Services. He has the 8.7.03 (variant: 440), the exact version I manually installed.
I saw on forums that I could try to delete my google accounts (which I did, but Google apps are still crashing and now I have a notification telling me I have to link the phone to a gmail account, but I can because Google Play Services crashes all the time).
I also tried to reboot, clear the app's data, uninstall all updates and reinstall the right version,... but still crashing.
I'll try one last time everything I've already tried and if it doesn't work, I'm afraid I'll have to reset to factory settings...
Can you just reflash the system partition and not touch user data? I think that might work.
Sent from my LG-H812 using Tapatalk
Reflash? Do I need root for that? My phone is not rooted (but I was just wondering if there is a way to root the G4 under android 6 without touvhing the bootloader)
Update: I reset to factory settings, now I have to get everything back on the phone.
One advice: never manually install Google Play Services, I've read loads of people commenting that they had the same kind of trouble.
Even if you install the right version (the version I manually installed was the exact same than my friends')
For some reason my play store hangs when downloading at 100% I can't update or install any apps. I've cleared the Google play and services cache and wiped my cache in twrp.
Help!
i have exactly the same issue on my wifes phone, cant install or update any apps, google play gets to 100% and then doesnt install, also sms messages just stay in flight(3 dots pulsing to the left of message) and never send, Did you find a resolution to this?
thanks
matt
Try to install the latest Google Play Store 8.2.32 via APKmirror :
- https://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-8-2-32-release/
Jaymie1989 said:
For some reason my play store hangs when downloading at 100% I can't update or install any apps. I've cleared the Google play and services cache and wiped my cache in twrp.
Help!
Click to expand...
Click to collapse
Leave it for awhile. Had it once and it solved itself.
Hello
My play store app is not showing downloaded apps under My apps section. I am unable to check updates and apps.
My phone is rooted with Magisk.
Pixel 2 XL
Please let me know how to fix.
I have already cleared data and cache from settings.
Thanks
navi_j said:
Hello
My play store app is not showing downloaded apps under My apps section. I am unable to check updates and apps.
My phone is rooted with Magisk.
Pixel 2 XL
Please let me know how to fix.
I have already cleared data and cache from settings.
Thanks
Click to expand...
Click to collapse
Looks like your Play Store is uncertified. Clear data and cache for Play Store and try hiding Play Store in Magisk then reboot. Hopefully that solves the issue.
Same thing happened to me a few days ago. Clearing cache/data didn't work. What did work was disabling the app (it uninstalls updates and reverts it back to the factory version), then re-enable and you should be good to go.
I've hidden it in Magisk but I still get uncertified; doesn't bother me though since everything seems to be working normally as far as I can tell.
rickysidhu_ said:
Same thing happened to me a few days ago. Clearing cache/data didn't work. What did work was disabling the app (it uninstalls updates and reverts it back to the factory version), then re-enable and you should be good to go.
I've hidden it in Magisk but I still get uncertified; doesn't bother me though since everything seems to be working normally as far as I can tell.
Click to expand...
Click to collapse
You sir are a saviour! i was facing the same issue and had tried a lot of stuff like deleting cache/data of the play store, removing and adding the Google account but nothing worked. I disabled and reenabled the Play store and its perfect now (on Android P DP4)!
Ok, so I have a newish Pixel 2 XL that has the bootloader unlocked, but completely stock Android Pie.
Is their any way to get my device Certified??, or do I have to just lock the bootloader or install magisk (which I don't want to do either)...
Things like Netflix (won't show up in Playstore) and Google Pay won't work, and I'm guessing it's because the Play Store says 'device is not certified'. I sideloaded Netflix, so it's really just Google Pay that I want to get working. So far, I have:
Disabled USB Debugging and Developer options
cleared storage, cache etc in all Play store apps and/or services
added device id to Android's Certification page @ google.com/android/uncertified
Ran the *#*#checkin#*# command
Even removed both google accounts, re-added them and then did a factory reset.
Try to clear data for the play store and see if that helps. I'm rooted with magisk, and this worked for me
Yes, try clearing playstore cache/data and reboot...
galaxys said:
Yes, try clearing playstore cache/data and reboot...
Click to expand...
Click to collapse
sorry guys, I did clear data and cache from playstore.
rebooted. still no go.
Can I ask, does anyone have their Playstore Certified without being rooted and bootloader unlocked?
Do this
https://forum.xda-developers.com/pixel-2-xl/help/google-pay-issue-t3810129
It works, sometimes it takes a bit after reboot