Calling issues - OnePlus 3 Questions & Answers

I am facing extremely poor call quality on m op3. it all started when my device's call volume became extremely low all of a sudden..as workaround i strted using the modified mixer_paths_tasha.xml file, which worked really well for a few months.. then again my woes started as people started complaining of getting echoes whenever they made a call to me.. And I have been facing the same issue ever since. even going back to stock rom didnt solve it. It has literally left my device unusable as a daily driver.....:crying::crying:

billamin said:
I am facing extremely poor call quality on m op3. it all started when my device's call volume became extremely low all of a sudden..as workaround i strted using the modified mixer_paths_tasha.xml file, which worked really well for a few months.. then again my woes started as people started complaining of getting echoes whenever they made a call to me.. And I have been facing the same issue ever since. even going back to stock rom didnt solve it. It has literally left my device unusable as a daily driver.....:crying::crying:
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++for people having this echo problem, install DeFluence app.. The echo subsides, but then the volume still remains unbearably low.. Phone can't be used in the streets..

billamin said:
++for people having this echo problem, install DeFluence app.. The echo subsides, but then the volume still remains unbearably low.. Phone can't be used in the streets..
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Maybe there's dust trapped in the earpiece

I have this exact same issue. I can barely hear anyone through my earpiece. Also when using my handsfree it seems every few secs the person can't hear me though I can hear them the whole time :s

+1 with the low volume on ANY rom installed. A workout(ish) for this can be done with this or this or maybe this or if you like odd tryies like some ppl did here just go ahead and try them

+1 Earpiece volume is poor. Have to press the phone over my ears to hear. Unable to hear with any ambient noise.
Also have the problem of the calls going completely silent for a few seconds.. neither party can hear each other. Its not the network since I have tried other phones to eliminate the network.
Last OnePlus device for me

Related

[Q] Distorted sound at less than full volume

I've had my DHD since they came out last November and I've had no real issues with it in all that time. However, I've now got a hugely annoying issue with sound where all sound, ringtones, music etc, comes through distorted at max volume where before it was clear. The obvious suggestion is to turn the volume down but even two steps down from max. volume it still happens depending on the sound coming from the speaker. I don't know how else to describe it except perhaps tearing and that doesn't sound very accurate to what is happening.
I don't remember when this first started happening but I'm pretty sure it was a few months ago and I was using a Sense based ROM at the time. The issue got so bad that instead of playing distorted sound in Sense it would just cut out and all sound would stop for what seemed like two or three minutes. Switching to CM7 has prevented it cutting out but the distortion is still there so I don't think it's related to a specific ROM unless it's a volume boost that was done over all ROM builds. As anyone who owns a DHD will know the audio has always been a little on the quiet sound but the level I have the volume at now is below what I'm comfortable with.
Can anyone offer a suggestion on how to fix this audio issue? It's almost to the point now where I'm thinking of going back to stock and sending it in for repairs. Don't make me do that.. you know it's not a fun process.
I'm only replying to this in case anyone has similar issues so they can see my resolution. Unfortunately it's gotten worse, to the point that I lost all sound on all ROMs bar a few squeaks from the speaker. The in-call speaker worked fine and I could make calls with no issue but no notifications, alerts, alarms etc would sound on the external speaker.
I flashed back to stock Gingerbread and I've sent my phone off to HTC, via T-Mobile UK, to be repaired. I'm also hoping they fix the misaligned camera issue too. I'm a little worried because despite trying I could not get S-ON back before I took it in but it's using stock bootloader and an HTC RUU ROM. Anyway, I'm basically saying that it's a bad sign and will have to go in for repairs. Hopefully this will save anyone from wondering in the future if they get the same sort of issue.
I'm having the same problem.. I think.. if you are talking about the speaker that you make the phonecalls with.. not the "external" speaker.. that works fine..
it has a crackling sound with mine.
Sounds like the external speaker is busted. You already send it to repair, probably that's the only solutions.

[Q] In call audio problem (not mic cut-out)?

I was wondering if anyone else has experienced this. I tried searching for the problem but it appears that most of the results that come up regarding in call audio issues were the microphone cutting out.
However, the problem i've been experiencing is for long phone calls with my gf, the audio that i hear on the receiving end seems to go in and out. What i mean is, the call will start out normally and everything sounds crystal clear, but after maybe 20 min, my gf begins to sounds really muffled as if she were talking to her phone from across the room instead of having the phone against her face. After a while the audio becomes loud and clear again.
She claims to hear me fine throughout the call, but it becomes almost impossible to make out what she's saying even on max volume (with and without the headphones too). Im not sure if it's an issue with my phone or hers (an iPhone 4s). I've had this issue on 4.0.2, and 4.0.4. I'm now running AOKP's 4.0.3 ROM and the problem still persists. Any help anyone? this is really annoying, esp for a long distance relationship!

[Q] Verizon LG G3 Phone call volume issues

Has anyone with the verizon lg g3 experienced problems with phone volume and clarity during calls? When I use speakerphone, there is a bad echoing on the other person's end. When using normal phone speaker, the person on the other end sounds very quiet and sometimes hard to hear. Have tried disabling/enabling the phone privacy option, as well as the voice enhancement option. Phone is rooted so deciding if this is a problem worth unrooting for and getting an exchange (14 day period window ends wednesday the 13th) or if this a common issue a software update could fix. Input appreciated!
I also have had several reports of echo when on speakerphone? Has anyone else had this problem? I've flashed several roms....
I have the same issue - lg3 rooted and on cm13. People tell me they have a hard time hearing me (a lot of echo), and in most sessions volume is too low for me to hear them (in my car, especially). Doesn't appear to be a solution to this...
hey-my-knee-grows said:
Has anyone with the verizon lg g3 experienced problems with phone volume and clarity during calls? When I use speakerphone, there is a bad echoing on the other person's end. When using normal phone speaker, the person on the other end sounds very quiet and sometimes hard to hear. Have tried disabling/enabling the phone privacy option, as well as the voice enhancement option. Phone is rooted so deciding if this is a problem worth unrooting for and getting an exchange (14 day period window ends wednesday the 13th) or if this a common issue a software update could fix. Input appreciated!
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had this issue. speaker phone basically echos no matter what for me. i have to decrease the volume so the other person doesn't hear me 8 times. friend of mine had a quite microphone issue. Returned the phone to fix it. but if all that's happening is you not being able to hear them. you can use lg volume booster to change the stock volume for calls. actual apps is on the playstore (Volume Booster LG G3 (Root)

Pixel XL - No sound from speakers

Alright guys, I've got a problem I haven't quite dealt with before:
I've got no sound coming from my "external" phone speakers. The in-ear speaker works fine, and so does the mic. That means I can take phone calls just fine. Listening to Whatsapp voice messages is a challenge because Whatsapp uses the speakers which means the message plays with no sound, that is until I hold the phone to my face and the prox switch tells the app to play through the ear speaker. No YouTube videos or Snapchat sounds.
I looked around the forums and such but didn't find anything. I've checked all the system settings I know to check, but nothing I can find is "muting" the sound. My apps list is fairly standard. Stock rom and kernel, unlocked since day 1 but without even a recovery installed. Basically a factory phone.
What are you guys thinking? I'm happy to try basically anything. Even thinking of slapping a ROM into this beast to see what happens, although I doubt there's too much development going on for a 2yo phone...
Cheers!
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
I Have Seen The Future said:
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
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Well it only has one speaker. As for the others most likely hardware related.
taygeezy said:
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
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Weirdly, I'm stuck in unreliable-sound limbo. I get sound most of the time, but speaker sound disappears occasionally with no predictability that I've found. Interestingly, If I mash or smack the bottom of the phone phone screen by the speakers, sometimes sound will come back on briefly or entirely. Weird, huh? Not sure what could be causing a connection problem. Maybe I'll open up the phone eventually and find out.

Volume reduces significantly if video calls interrupted by cell phone calls

Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
amrut24 said:
Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
Click to expand...
Click to collapse
Update to open beta 3
amrut24 said:
Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
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Click to collapse
Not sure if OB 3 fixed the issue..but this has been issue for me for quite sometime...usually volume automatically increases after a minute or so..
ej8989 said:
Update to open beta 3
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I did update to open beta 3. Unfortunately that has not helped.. The volume still went down when the phone call came.
This is frustrating honestly.
Thank you for your help though.
ram4ufriends said:
Not sure if OB 3 fixed the issue..but this has been issue for me for quite sometime...usually volume automatically increases after a minute or so..
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It did not :crying:
amrut24 said:
I did update to open beta 3. Unfortunately that has not helped.. The volume still went down when the phone call came.
This is frustrating honestly.
Thank you for your help though.
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Click to collapse
ej8989 said:
BUG: Phone speakers won't work after video calling
Device: Oneplus 7T on 10.0.9HD65AA
How to reproduce:
1. Video call using facebook messenger or similar app
2. Play music or video thru speakers, they won't work
3. Restart phone, speaker will work again
*note: there is a faint sound coming from the earpiece, like when you're calling someone
Already reported this to OnePlus. Very frustrating bug.
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My problem could be this bug that u reported. Did they reply back to you?
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
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Thank you. I ll give that a try next time. Will let you know how that turns out. Thanks again for the tip
amrut24 said:
My problem could be this bug that u reported. Did they reply back to you?
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Click to collapse
Open Beta 3 fixed it for me. I came from Stable 10.0.9.
amrut24 said:
Thank you. I ll give that a try next time. Will let you know how that turns out. Thanks again for the tip
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Click to collapse
After installing AOSP on the 7T, this continues to happen with Microsoft Teams meetings when I have speaker enabled, receive a phone call and decline it, and it switches automatically to earpiece.
The solution of switching to earpiece in Teams and then back to speaker fixes it. All without disconnecting from the meeting.
xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
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So this did work for me. Today when the volume reduced after a phone call during my zoom meeting, I plugged in my ear phones and then removed them after 2 min, the volume was back to full and audible.
Thanks a lot for this tip. It's a life saver for me. Really appreciate it.
amrut24 said:
So this did work for me. Today when the volume reduced after a phone call during my zoom meeting, I plugged in my ear phones and then removed them after 2 min, the volume was back to full and audible.
Thanks a lot for this tip. It's a life saver for me. Really appreciate it.
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Click to collapse
You're welcome. It's more of a workaround because it seems audio routing is just wonky in Android. I'm not sure if iOS does this but I can test that later with wife's phone.
xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
Click to expand...
Click to collapse
Yep! Same here, MS Teams meeting, BT headset, dropped incoming call to voicemail and meeting volume became inaudible, so I had to drop and reconnect. Very inconvenient, especially because I was the meeting's host. I will try to switch audio device in Teams next time, kudos for that!

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