Bluetooth microphone and OK Google - Google Pixel XL Questions & Answers

Having an issue where I can't get the microphone on any of my Bluetooth devices to work with OK Google.
I have a motorcycle Bluetooth (china brand) and also a set of Jabra headphones. Both work done playing music and using them on phone calls but for the life of me when I activate OK Google it defaults to the internal microphone only and won't use the Bluetooth microphone.
I've tried changing all the settings under voice in the ok Google settings and also the settings to do with Bluetooth headset and hands-free bit still can't get it to work.
Is it just me, is it my settings or has OK Google stopped working via Bluetooth (I've read others have no issue)
Running 8.0 but have also tried it on a 7.2.1 S8
Any help or ideas?

Hi!
I just have to ask, did you ever get this working, and if so, how?!
I'm having the exact same problem as you, with a Galaxy S6 on 7.0 and a BT-S2 chinese helmet intercom.
I'm going crazy and really considering going back to iphone just because of this.
Thanks!
Gumboot said:
Having an issue where I can't get the microphone on any of my Bluetooth devices to work with OK Google.
I have a motorcycle Bluetooth (china brand) and also a set of Jabra headphones. Both work done playing music and using them on phone calls but for the life of me when I activate OK Google it defaults to the internal microphone only and won't use the Bluetooth microphone.
I've tried changing all the settings under voice in the ok Google settings and also the settings to do with Bluetooth headset and hands-free bit still can't get it to work.
Is it just me, is it my settings or has OK Google stopped working via Bluetooth (I've read others have no issue)
Running 8.0 but have also tried it on a 7.2.1 S8
Any help or ideas?
Click to expand...
Click to collapse

herrbergman said:
Hi!
I just have to ask, did you ever get this working, and if so, how?!
I'm having the exact same problem as you, with a Galaxy S6 on 7.0 and a BT-S2 chinese helmet intercom.
I'm going crazy and really considering going back to iphone just because of this.
Thanks!
Click to expand...
Click to collapse
Sorry for the late reply. Did not get any notification about the reply.
Did not get it working. Turns out it needs to be included in the headset as a standard feature (which the china headset did not have) Now use Sena headsets and they work great.

Related

Bluetooth car-kit: hands-free and stereo audio

I have been using the Touch Pro 2 for a little while now, and I must say: no regret at all that I've bought it.
But the reason I post here is because I'm having a problem with my car-kit and the Touch Pro 2 when they are connected through bluetooth.
First of all, some data about the car-kit
Car stereo: JVC KD-BT22
Bluetooth functions: handsfree calling and Bluetooth Audio Streaming
Bluetooth version: 1.2 certified
Profile: HFP 1.5, OPP 1.1, A2DP 1.2, AVRCP 1.3
The situation:
When I pair the devices I can check two options:
1) Handsfree
2) Stereo Audio
This should be fine, but the problem comes next:
- When I both check handsfree and stereo audio, I don't get any streaming audio (I just hear about one second the song which is playing at the phone), if I call or get called nothing hapenned except the display of the phone showing the caller. The car-kit just keeps playing (for example) the CD.
- When I uncheck the stereo audio, just connecting the handsfree everything works "fine" (some small problems, not mentionable).
- When I only connect stereo audio the same happens as described before: the song which is playing at the phone I hear about one second, and after that it's silenced (the song is still "going forward", but no sound, nor on the phone, nor on the car stereo).
I've tried different set-ups, searched the forums and didn't saw anyone with this problem/no sollution, so I hope someone could help me.
This happened with the Stock Rom and also the custom rom I'm using right now, no difference. When I connect a stereo headphone (from Nokia) through Bluetooh, everything works fine.
don't pair from the phone use your Radio to pair...i had the same problem with my Pioneer at first so i searched for the device from my stereo and it worked just fine and ...i hope this helps... and make sure your discovery is always on...take care!
Well, that in a case makes sense...
The carkit also connected to my phone when discovery was turn off. Seemed strange to me already. A little, maybe stupid, question: what do I need to swith off/turn off on the phone so the phone won't connect to the carkit, but that I have to let the carkit connect to the phone?
HTC aware
I have similar problems with the BT stack in the TP2, which is disappointing having migrated from a Snap. I e-mailed HTC who admit they are aware of BT problems with the TP2 and advised me to keep an eye on the support page for a fix.
apv245l said:
I have similar problems with the BT stack in the TP2, which is disappointing having migrated from a Snap. I e-mailed HTC who admit they are aware of BT problems with the TP2 and advised me to keep an eye on the support page for a fix.
Click to expand...
Click to collapse
I also tried mailing HTC about this problem. The reply wasn't so hopegiving
"We're sorry, but the carkit isn't compatible. Please fill out the form for our technical support team"... Summary: I've not been too lucky with this combination
Hope they might do something about it after all. Me just thinking that Bluetooth = Bluetooth, but it's more complicated than that.
I also have the same problem with JVC-KD-AVX2 streaming audio. couple of times i did manage to get it to work, but once the stereo is turned off and on, i lose the streaming again.
i called HTC and emailed them. one said my stereo is not compatible, but i did have it working kind of.
not sure what the problem is as the touch pro1 worked fine. also my friends N97 worked fine
did all of you use your stereo to search for your phone or your phone to search for your stereo... if u used your phone then try using the stereo to to look for your phone under the connections menu and it should work
nemo0405 said:
did all of you use your stereo to search for your phone or your phone to search for your stereo... if u used your phone then try using the stereo to to look for your phone under the connections menu and it should work
Click to expand...
Click to collapse
Sorry for my late reply.
I can't connect/pair the phone using the stereo, to bad.
Well, I have the Pioneer Stereo and what I discovered was you have to do it from the stereo. For some unknown reason it errors out from phone. Since that, I have no problems, further more it reads my text as well as incoming e-mails. Hope that help
DownNeverOut said:
Well, I have the Pioneer Stereo and what I discovered was you have to do it from the stereo. For some unknown reason it errors out from phone. Since that, I have no problems, further more it reads my text as well as incoming e-mails. Hope that help
Click to expand...
Click to collapse
Which Pioneer are you using? I'm using the F700, and for some reason it won't mute the radio when in a call. I haven't gotten time to mess around with it much though. Reading incoming texts would be great.
i bought a car kit MP3 player for my car. I paired it with my TP2 and enabled the "BT Audio" and "BT Handsfree". Outgoing calls work fine with no problems at all. But during incoming calls there is a problem. If the incoming call is from someone saved in my contacts, the BT carkit does not ring. If its from an unknown number (not saved in my contacts), it works perfectly. I tried all the tweaks and hacks in this forum but nothing worked. Anymore ideas.
nemo0405 said:
don't pair from the phone use your Radio to pair...i had the same problem with my Pioneer at first so i searched for the device from my stereo and it worked just fine and ...i hope this helps... and make sure your discovery is always on...take care!
Click to expand...
Click to collapse
x2, exact same problem with MY pioneer on 6.1 ... took me an hour to figure out how to pair it correctly, and it happened completely by accident out of frustration while I was pounding my fists into the horn haha. Now I know better...
set your phone to discoverable, then pair from the radio, confirm on the phone. good luck - Mark
qaliza said:
i bought a car kit MP3 player for my car. I paired it with my TP2 and enabled the "BT Audio" and "BT Handsfree". Outgoing calls work fine with no problems at all. But during incoming calls there is a problem. If the incoming call is from someone saved in my contacts, the BT carkit does not ring. If its from an unknown number (not saved in my contacts), it works perfectly. I tried all the tweaks and hacks in this forum but nothing worked. Anymore ideas.
Click to expand...
Click to collapse
The only thing I can think of is that maybe you have different ringtones set up for contacts and unknown contacts. Or your carkit is broken.
Hope this helps - Mark
qaliza said:
i bought a car kit MP3 player for my car. I paired it with my TP2 and enabled the "BT Audio" and "BT Handsfree". Outgoing calls work fine with no problems at all. But during incoming calls there is a problem. If the incoming call is from someone saved in my contacts, the BT carkit does not ring. If its from an unknown number (not saved in my contacts), it works perfectly. I tried all the tweaks and hacks in this forum but nothing worked. Anymore ideas.
Click to expand...
Click to collapse
RADRaze2KX said:
x2, exact same problem with MY pioneer on 6.1 ... took me an hour to figure out how to pair it correctly, and it happened completely by accident out of frustration while I was pounding my fists into the horn haha. Now I know better...
set your phone to discoverable, then pair from the radio, confirm on the phone. good luck - Mark
Click to expand...
Click to collapse
Try the cab from this thread ------> Fix for playing ringtones over bluetooth headset.
It's meant so that the actual ringtone you have set will play on the car kit. I know my car kit used to have its own ring which was... boring to say the least. Now the various ring tones set to people on my phone play through the car kit. Anyway... This MIGHT fix the issue you guys are having as well.
RADRaze2KX said:
The only thing I can think of is that maybe you have different ringtones set up for contacts and unknown contacts. Or your carkit is broken.
Hope this helps - Mark
Click to expand...
Click to collapse
Yes i do have diifferent ringtones for contacts and also different pictures. The problem is in the contacts name. When i remove the name and leave it unnamed it works fine.
Thanks for your reply..
Aaron McCarthy said:
Try the cab from this thread ------> Fix for playing ringtones over bluetooth headset.
It's meant so that the actual ringtone you have set will play on the car kit. I know my car kit used to have its own ring which was... boring to say the least. Now the various ring tones set to people on my phone play through the car kit. Anyway... This MIGHT fix the issue you guys are having as well.
Click to expand...
Click to collapse
it did not fix my problem but thanks anyway. The problem im facing is that any contact saved with a name wont be recieved on the car kit. while if its left unnamed it will work fine.

Bluetooth - not using BT Mic

Hi,
I've had A2DP working on my in-car audio for a while now - but it seems not to work with the mic anymore. It uses the phone mic instead of the headunit one.
Does anyone know if there's anything I can alter to force it to use the BT one, or is it likely ROM/Kernel/Radio specific?
FWIW I'm running the latest Modaco ROM with franco milestone 4.
Thanks
Make sure you have phone checked in the Bluetooth settings.
Sent from my Galaxy Nexus using xda premium
Yep, both phone and media are ticked.
I have been having the same issue ever since I upgraded to JB. When I make phone calls through my car stereo the sound comes out of the speakers fine but it wont use the stereo microphone it keeps using the phone mic.
Does anyone know of a fix for this?
segfaultex said:
I have been having the same issue ever since I upgraded to JB. When I make phone calls through my car stereo the sound comes out of the speakers fine but it wont use the stereo microphone it keeps using the phone mic.
Does anyone know of a fix for this?
Click to expand...
Click to collapse
Same issue here. been searching for a fix to no avail. Also miss being able to choose the app that responds to my cars bluetooth button. Would like that to initiate Google now, text by voice or vlingo...
Sent from my Galaxy Nexus using xda premium
I'm having a similar problem, my GN connects to my car (or my BT speaker or headset) and shows connected on both the device and the GN. But it doesn't use the device even if it appears it should. I'm just running the latest JB image, and everything worked fine yesterday. I've rebooted, I've unpaired, now I need some more suggestions!
Thanks in advance!
chadmd23 said:
I'm having a similar problem, my GN connects to my car (or my BT speaker or headset) and shows connected on both the device and the GN. But it doesn't use the device even if it appears it should. I'm just running the latest JB image, and everything worked fine yesterday. I've rebooted, I've unpaired, now I need some more suggestions!
Thanks in advance!
Click to expand...
Click to collapse
I reloaded the latest image of JB to my phone and now the BT is back to working correctly. I'm thinking the DockStation app for my Philips dock caused the issue, but can't confirm.

Bluetooth Audio Stutter

Hi all, got my LG G3 D855 yesterday moving up from a Nexus 4. My first impressions where mixed, the screen was certainly a massive improvement but the phone feels incredibly laggy in comparison to my Nexus 4, but I was willing to work with it for a while. This morning I've tried linked my phone to my car's Bluetooth just like I would with my N4 to listen to music on daily commute. However I've noticed that around 3/4 a mintue the music stutters - only when the screen is off. I tried both Spotify and Google Play Music, having the same results with both.
Anyone else with the same problems / know how to fix this? It's incredibly annoying and could easily be a deal breaker for me.
I have the D855 3GB, I don't have any BT issues (using it in the car and with BT headphones). Did you try to delete the pairing and re-pair the G3 to the car BT ?
I have the Nexus 4 too and I don't feel that the G3 is laggy as in your description (it stutters very rarely and this started to happen after I installed Xposed and some modules).
Mine is a 2GB version wonder if that is causing me some of these problems
If it's when the screen is off, it sounds like the phone is trying to save power with the cpu and is causing problems. Changing the buffering might help if you use an app that can do that, or disabling this feature of the phone could work too.
I've been using my cars built in Bluetooth audio, and also through jaybird bluebudz. Both work perfectly with no issues whatsoever, I'm in a European 16gb 855 with 2gb ram. I'll continue to test, but it's worked very well with mp3 through the standard music app
mjb152 said:
I've been using my cars built in Bluetooth audio, and also through jaybird bluebudz. Both work perfectly with no issues whatsoever, I'm in a European 16gb 855 with 2gb ram. I'll continue to test, but it's worked very well with mp3 through the standard music app
Click to expand...
Click to collapse
Do you know what version of bluetooth your car has and if it uses Apt-X? It could be that it has trouble with certain formats, or could just be an individual problem.
Sorry i don't know, it's a seat alhambra 2013, touch screen and built in. There is very little documentation on those things in this car. I'll Google about the jaybirds later on, but they're also very new.
I have a similar issue with tunelink auto bluetooth receiver in my car, but audio works just fine with my jbl flip speaker at home...
There is a issue with bt sound when running art I heard.
SperVaxjo said:
There is a issue with bt sound when running art I heard.
Click to expand...
Click to collapse
I am using ART. I will try switching back and see if it makes any difference. Will report back soon!
flaring afro said:
If it's when the screen is off, it sounds like the phone is trying to save power with the cpu and is causing problems. Changing the buffering might help if you use an app that can do that, or disabling this feature of the phone could work too.
Click to expand...
Click to collapse
I've tried closing down all other apps and turning everything else off Wi-Fi, NFC etc. With regards to changing the buffering do you know of any apps that would allow me to do this?
Confirmed it was enabling ART that caused the Bluetooth audio to stutter. Thanks for the help.
Simbady said:
Confirmed it was enabling ART that caused the Bluetooth audio to stutter. Thanks for the help.
Click to expand...
Click to collapse
Thanks for letting us know. That's a big deal for me. Also in case the problem comes back, I haven't ever used a music player that didn't come with the phone so I can't help you there.
Are any of you guys able to voice dial over bluetooth by pressing/holding the bluetooth button? Redial works fine just not voice dialing.
Im using a D855 32gb
Simbady said:
Confirmed it was enabling ART that caused the Bluetooth audio to stutter. Thanks for the help.
Click to expand...
Click to collapse
Np.
Did u have this issue with bluetooth headset also?
scarecrow2012 said:
Are any of you guys able to voice dial over bluetooth by pressing/holding the bluetooth button? Redial works fine just not voice dialing.
Im using a D855 32gb
Click to expand...
Click to collapse
Are you using ART or Dalvik? I don't have the phone, but this is an important feature to me. Strongly considering this phone, but I don't want to lose features such as dialing a call with a bluetooth device.
Does Google Voice Dial not pop up?
sailindawg said:
Are you using ART or Dalvik? I don't have the phone, but this is an important feature to me. Strongly considering this phone, but I don't want to lose features such as dialing a call with a bluetooth device.
Does Google Voice Dial not pop up?
Click to expand...
Click to collapse
Sorry for the late reply I was on holidays. I'm using Dalvik. Holding the headset button does nothing, double pressing the headset button does redial the last number. Google Voice Dial does not pop up. I've tried multiple headsets from different manufacturers with no luck. The BlueAnt headset says that this feature (voice command) is not supported by this handset.
There is a work around to re-map the redial button but its not the best option and only works about 60% of the time. It also costs a couple of bucks but that's not a big deal.
If you have a Android Wear device you can dial from that also.
Bluetooth Voice Dial missing is a huge disappointment for a flagship phone.
Playing around with a G3 at an AT&T store, I connected my bluetooth earpiece to the display model. I long pressed the earpiece button and a LG dialog box popped up asking what I wanted to do, listing a call xxxxx command. It listed names & numbers. I use a Plantronics earpiece. It's older, not the latest & greatest, but can be had for under $20. Does anyone else see this?
The AT&T is a model D850, if I recall correctly.
Hi there
Sorry to reopen this thread but I have noticed that I am getting audio stutter since upgrading to Lollipop. Doesn't matter which audio app I use, it happens all of them for me. Has anyone else noticed this?
nbanbury said:
Hi there
Sorry to reopen this thread but I have noticed that I am getting audio stutter since upgrading to Lollipop. Doesn't matter which audio app I use, it happens all of them for me. Has anyone else noticed this?
Click to expand...
Click to collapse
I have this issue still also. On ANY Lollipop stock LG software or rom, it stutters, but on AOSP it doesn't. I even emailed LG about it to only receive a snotty reply telling me that as I had installed a custom rom my warranty was void and they wouldn't help.
Has been driving me mad for months, small but very annoying blemish on an otherwise near-perfect phone!

[Pixel 2 XL] Bluetooth microphone issues

Has anyone tested the microphone on their bluetooth sets yet with the Pixel 2 XL?
I'm scared I might have a defective phone. My bluetooth headset connects to my phone just fine, and even plays audio just fine, however, the microphone is not picking anything up. This means I can't use hands free calling, or hands free Google assistant.
I know it's not my bluetooth device because it works fine when connected to my older phone (Nexus 6P)
Has anyone else had trouble with doing microphone over bluetooth? I'm not sure if I need a replacement or just a software patch.
For reference, I use the LG HBS-1100 bluetooth headset.
http://www.lg.com/us/bluetooth-headsets-headphones/lg-HBS-1100-Silver-tone-platinum
Later today, I will try a different bluetooth device.
EDIT: I tried with my older pair, the LG HBS-750, same issue.
I've got a soundbuds tag headset, the connection speed is faster and my phone calls seem ok. I've only made like 2 calls so far though.
@Traceguy I've had several lg headsets and they all sucked. No could hear me or I was breaking up all over the place. Switched to the jaybird x3 and it's been perfect ever since.
Disclaimer: I'm on a Nexus 6. Waiting patiently for the 2XL to arrive next week...
I've talked with Google support, they helped troubleshoot, but nothing could be found out of the ordinary, and it's now being elevated to the next level support team. They have my phone number and will call me back when they find anything.
My Bluetooth version is up-to-date, but there is a update pending for my Pixel 2 XL, which hasn't made it to my phone yet. That may or may not help. IDK
I will get a friend later today to connect his bluetooth to my Phone and test the mic. Maybe it's a total LG issue.
I'm gonna say it's an LG issue. I went through 4 pair of the infinium headsets. All had issues with ppl hearing me. Even when paired to different phones.
Larzzzz82 said:
I'm gonna say it's an LG issue. I went through 4 pair of the infinium headsets. All had issues with ppl hearing me. Even when paired to different phones.
Click to expand...
Click to collapse
I don't know much about how Bluetooth works, do Bluetooth devices use drivers similar to USB devices? Maybe the Pixel 2 XL is missing the necessary drivers for the LG HBS sets. That is something that can be fixed with a software update.
It's not an LG issue. It's happening with my car's head unit and others are reporting it in the Pixel User Community. This is one of a few strings that include it. https://productforums.google.com/fo...pPfDGvkNw;context-place=forum/phone-by-google
robsw said:
It's not an LG issue. It's happening with my car's head unit and others are reporting it in the Pixel User Community. This is one of a few strings that include it. https://productforums.google.com/fo...pPfDGvkNw;context-place=forum/phone-by-google
Click to expand...
Click to collapse
I'll just wait patiently to see what happens. I'm hopeful it's not a hardware defect with the bluetooth chip in my phone. I never use bluetooth car's head unit, for whatever reason it drops every few seconds or minutes. I'm driving a 2013 Charger, so I'd expect better results. I use aux, and thanks to the USB-C Dongle, I am not stuck without a way to play my music in the car, though without the microphone input from my headset, I can no longer tell Google which song to play.
I just came here to check.
I can place calls and be hear over bluetooth both on the car and my Sol Republic headphones.
Assistant can not hear over either. Assistant does work over a wired headset.
Support had me boot into safe mode, spoiler: Assistant won't even launch in safe mode, and factory reset which did not fix the issue.
They have no resolution at this time, but are looking into it and wanted me badly to leave feedback on the problem. I'd suggest anyone with the problem leave feedback as well.
At least I'm not the only one. They said I'm the first to call. ut then again they also said it coud be a hardware issue which I just can't see.
Mine, too. I have a Pioneer head unit. Playing is fine, Assistant is fine when not connected to Bluetooth, but Assistant just will not work over Bluetooth. I use this all the time so it's already driving me crazy and it's only been one day. (Same head unit worked fine with previous phones... Pixel 1, Nexus 6p, and OnePlus One.)
I'll add myself here as a +1... Same symptoms. Seems like microphone over BT doesn't work.
I have a Plantronics v5200 and it works for calls. But not for assistant. Sucks......it will activate assistant on a long press. But registers no sound. Works perfect on my original xl. So it's not the headset.
Also confirmed that it WILL work just fine if I launch it with "OK Google" instead of a squeeze or button. So it can work... Starting to seem like a bug in Assistant, which makes me hopeful for a decent fix.
@Anaelith Yes, but did you enable bluetooth Mic input from settings? If not, saying "Okay Google" will use the internal microphone in the phone instead of using bluetooth.
Go to Google Now settings > Voice > Enable "Bluetooth headset". This option "Records audio through Bluetooth headset if available"
That aside. I have tried bluetooth mic in a phone call and it works. I also tried Bluetooth audio with my Car's head unit and have not received a single drop. So the drop problem was related to my Nexus 6p.
Seeing as the mic works for phone calls, the problem seems to truly be software related.
Using a Jabra Eclipse, all settings correctly enabled. Not only does the Google Assistant not work, but neither does voice texting.
Worked fine on my original XL, so I know the earpiece is good.
Guess they better look into this...
Works fine on calls, won't work on assistant.
Man, I'm just gonna get my phones six months after release. It sucks to have to debug all this stuff for Google.
[UPDATE] I wrote here and I have a smaller pixel 2, but I have this issue too.
I'm another one. None of my Bluetooth microphones work on the pixel 2 XL, but do on my 6P
Hi everybody I think I may have found a possible fix/workaround
Settings\search\voice\Ok Google detection
Turn on ok Google anytime turn on trusted voice
(May have to do voice training)
Now when I press the call button and say "OK Google" then the command I hear it in my headset and it works. If I don't say ok google it doesn't work. It may be that it's actually my phone picking it up and not the Bluetooth mic but I hear the audio in my headset and can use it to search Google and play music. And it also picks up my audio in calls
I am on a regular pixel 2
Nealian said:
Hi everybody I think I may have found a possible fix/workaround
Settings\search\voice\Ok Google detection
Turn on ok Google anytime turn on trusted voice
(May have to do voice training)
Now when I press the call button and say "OK Google" then the command I hear it in my headset and it works. If I don't say ok google it doesn't work. It may be that it's actually my phone picking it up and not the Bluetooth mic but I hear the audio in my headset and can use it to search Google and play music. And it also picks up my audio in calls
I am on a regular pixel 2
Click to expand...
Click to collapse
I tried that.no go.. quite frustrated with this right now. Never realized how much I use this feature.
Sent from my Pixel 2 using Tapatalk
I am facing the same issue. When connected to my BT headset or car BT, it's like my mic mutes after the hot word. Also, some phone calls can't hear me at all. Have to hang up and call back, then no issues. I've also contacted support and sent in feedback with system info to create a ticket.
I was having different issues as well, so I wiped my device and manually put all of my stuff back on (vs doing a restore), just to see if this fixes anything. Haven't retried BT yet, but will this evening. Other issues appear to be gone and the phone feels a lot smoother since doing this though. I think my restore from my OG Pixel didn't go so well.

Bluetooth headset issue - no voice

Hi all,
Hope you can help me..
I've been having issues with BT headset(s) since my Honor 7x was upgraded to Oreo BND-L21 8.0.0.330(C432).
The behavior is the following..
I pair the BT headset with 7X and everything goes smoothly. When i check info section on the paired device i see that both, phone and media audio are enabled. If i play the music - everything is OK.
The issue starts when I trigger a call via 3rd party app like Whatsapp, Viber, Hangouts etc..
What happens is that the other person can hear me but I can hear them. It seems like the communication is going only one way.
If in the middle of the call i switch to phone microphone (inside app) - everything goes back to normal.
I tried with two different BT headsets and behavior is the same (both headsets work properly on another phone).One other thing to mention is that all these apps also work properly with a wired headset.
So far i tried to disable Volte, disable Wifi and perform calls via mobile network, wipe cache partition, clear data/cache for BT app, enable/disable google assistant, change permission, unpaired all devices.. But so far nothing worked...
The only thing that is left is to perform a hard reset but I would really leave this as a last resort.
Has anyone had this issue ?
Thanks!!
Having the same issue with my anker soundbuds flow headset.
crash_o said:
Hi all,
The only thing that is left is to perform a hard reset but I would really leave this as a last resort.
Click to expand...
Click to collapse
Don´t bother with the hard reset, it won´t help.
In fact i´ve even replaced the phone, and on the new phone the story was the same: After the upgrade to 8.0, when a phonecall is made via App (Skype or Whatsapp) there is no sound in the BLuetooth headset, while microphone works perfectly. However is a normal phonecall is made, the headset works two ways.
The problem is reproducible on my several headsets (LG HBS-730 that uses BT 3.0 and Anker SoundBuds Life that use 4.1). The anker soundbuds flow, that were mentioned above, are also BT v4.1. Nevertheless, if i connect my Anker Soundcore 2 speaker (that uses BT v4.2) the two way communication works perfectly. Also it works on my EasyAcc speaker BT075 (BT v4.0) and Taotronics TT-BH12 headset (also BTv4.0).
So I´d assume that the update was tested only on 4.0 and 4.2 BT devices, but not on older or 4.1
So as for the solutions, i hope this problem will be addressed in the next update (hopefully soon) or consider trying the headset with BT 4.2 or later.
Update: It also does not work on speaker Aukey SK-M8 (which also reports to have BTv4.0) - strange. Maybe it is not really 4.0 or my theory with BT versions is wrong.
Thanks a lot for your feedback.
In the meantime i did some more testing with both bluetooth headsets and managed to get one working.
The headset i managed to "fix" is Plantronics voyager legend.
What i did was: downloaded "plantronics hub" app and in the settings I disabled "HD sound". By doing that everything started working correctly.
The only downside is the sound quality - it is so bad that I just decided to use a wired headset.
Hopefully this will be fixed in the next update :crying:
crash_o said:
Thanks a lot for your feedback.
In the meantime i did some more testing with both bluetooth headsets and managed to get one working.
The headset i managed to "fix" is Plantronics voyager legend.
What i did was: downloaded "plantronics hub" app and in the settings I disabled "HD sound". By doing that everything started working correctly.
The only downside is the sound quality - it is so bad that I just decided to use a wired headset.
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Those are Bluetooth v3.0 headset. Obviously the problem is with the applied profiles.
I think it would be nice to report this problem to Huawei/Honor. I really don't know whether they check this forum, more reports they get - more chances of a fix.
edelgul said:
Those are Bluetooth v3.0 headset. Obviously the problem is with the applied profiles.
I think it would be nice to report this problem to Huawei/Honor. I really don't know whether they check this forum, more reports they get - more chances of a fix.
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Click to collapse
This morning I received an update to 331 - BND-L21 8.0.0.331 (C432).
I retested all of my BT headsets (including moving Plantronics back to "HD audio") and - everything works like a charm !!!
In the release doc it states that this update contains only a July 2018 google security patch but i guess they also fixed the BT issue.
Anyhow, I am happy again !
Cheers!

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