volume rocker stopped working - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

My volume rocker stopped working, but the power button still works. I can still adjust volume with the system settings. Any idea how to fix this? Most of the time it's not an issue, but I wanted to clear the cache after installing the latest update, and that's how I found out it didn't work anymore.
Any ideas on how I can bring it back? If not, does anyone know where to buy parts fix? I've opened the Note before when I replaced the battery last year, so I think I could do it if it isn't too complicated.
thank you

It could be a software issue and might work again after factory reset. As there are two switches involved, volume rocker just becomes unidirectional, normally,when it's a mechanical/electrical fault. I'm not sure, but I think the power and volume switches aren't part of a separate assembly, which could be replaced, but soldered to the main pcb. This requires decent soldering skills, which some repair shops have. For Samsung service, it would mean replacing whole pcb or device.

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is this a common problem?

my xda2s recently experienced a problem which consists of the volume bar keep going up and up making the 'end' noise repeatedly, and if say the volume bar on the side were to be pressed down, it would go down n go up again...
secondly, the power button is not functioning well, it can turn the phone on by clicking it once (as usual) it can turn the backlight on and off by holding it (as usual) but it wont turn off by pressing it once, or anything...
help please, thank you
doesn't happen with any of my 3... sounds like you've got them there problems.
pYroboy,
let me know if you found the resolution. My problems are similar to yours...
Thanks.
doesnt happen to any of my two BA...
try opening up your unit and clean up the contacts.
I did open it, but could not figure out which contact to clean. Power switch is sooooooo freaking small, I did not figure out what I could clean there, it seems that it is 2x4mm in size soldered for good to the board. Same about volume rocker/switch on the side.
How is it possible to clean them??? I could not figure out what could be cleaned there without detaching the switches from the board.
Does anyone sell these parts? Maybe it would be easier (although not easy also because they are so freaking small) to replace them??
Guys, need advice from you... from the ones who fooled around with similar parts...
Thanks.
try an air brush. or a fast evaporating contact cleaner.
just make sure you apply enough pressure not to blow the sensitive parts away.
*just becareful
OK. Thanks. I'll try that. But where do you people get that stuff. Do they sell it in electronics stores, or I need to look someplace else?
I need to do something anyway, because today I can't turn ON. I used timeout of 1 minute on battery power to power it OFF. But not being able to turn the whole thing ON really put me down....
Is there any program to remap Power On/Off button to Recorder or Media Player buttons on the side? They are all 3 the same switches. If it would be possible, I'd get by using one of those buttons.... Just running out of freaking ideas here....
contact cleaners can be found in your local radioshack(i.e. electronics or computer botique/shops).
regarding the power button i think that is hardwired to be the only powerbutton for the unit. sad to say you cant map it to powerup your BA.
pecq said:
OK. Thanks. I'll try that. But where do you people get that stuff. Do they sell it in electronics stores, or I need to look someplace else?
I need to do something anyway, because today I can't turn ON. I used timeout of 1 minute on battery power to power it OFF. But not being able to turn the whole thing ON really put me down....
Is there any program to remap Power On/Off button to Recorder or Media Player buttons on the side? They are all 3 the same switches. If it would be possible, I'd get by using one of those buttons.... Just running out of freaking ideas here....
Click to expand...
Click to collapse
Assuming you have the button lock enabled you can wake it up by receiving a phone call, and then disable the button lock and use any button to wake up/turn on the device. This is not the most elegant solution, but if cleaning fails to fix it then it may be your only option.

[Q] Faulty back button?

Initially when pressing the back button on my desire, a large majority of the time, it would register it correctly (i.e. do the operation associated with the back button), irrespective of my finger placement as long as I apply a low amount of pressure.
Now, I find that a lot more key presses on the back button are lost. I have to press much more harder / deeper to improve the chance the keypress registers. This is the second time I've encountered this and the third hardware fault I've had:
Fault #1: headphone jack not working, music continues to play through speaker (repaired)
Fault #2: back button doesn't always register key presses (repaired)
Fault #3: back button doesn't always register key presses (going to have to be repaired again, sigh).
I've searched the forums but haven't found anyone else mentioning this problem. Has anyone else experienced this issue at all? Or have I got crummy luck and gotten an HTC Lemon?
I have the exact same thing. Only started recently though. It takes a hard press sometimes, and other times if I press hard it's like a double button push.
You aren't alone. Lol
Cheers rolfd. Least I know I don't have the "touch of death".
It's definitely fixable cos I've handed it in for repair and it's come back working. My concern is more if it continues to re-occur. Guess I'll have to wait and see...
You are not alone about this problem:
http://forum.xda-developers.com/showthread.php?t=778793
Both mine Menu and Back is not working properly. Got send it in for service and still havent get it back yet.
*Update* My phone got repaired.
Back button now works as expected. Fingers crossed it stays that way...

Messed up my volume rocker

Hey , so I've experienced the grey wi-fi issue (which i menaged to handle pretty easy tho) but in the fixing process i somehow f***ed up my volume rocker , I can only use volume up now.
So... do i need to buy whole new volume rocker with the cable etc. or i should give it to a repair shop to soldier it :?(i think its one of the 3 soldered tracks that's messed up , but still)
Sorry for my bad english
Fixing grey WiFi and mobile data icons: just flash Gapps and log in into google services..
How did you f*** up your volume rocker? *IF* you flashed anything related to system/usr/ then just flash the ROM again to fix that button behavior and make it working like how it should work! If it's like broken then I don't know...
Hello , I've f**ked it hardware wise
I was stuck by "Turning on Wi-Fi"
Reflowed the wifi , during the process the heat got one of the volume button soldering tracks and now vol down is dead.Vol up works tho
Alphavillain said:
Hello , I've f**ked it hardware wise
I was stuck by "Turning on Wi-Fi"
Reflowed the wifi , during the process the heat got one of the volume button soldering tracks and now vol down is dead.Vol up works tho
Click to expand...
Click to collapse
I tried to resolder a new vol flex cable and managed to only get the volume down button working. Connection pads are super tiny. I also suck at soldering.

[Q] Power button hyper-sensitive

Hi all,
I've had some problems with my S3 power button. It's behaving like it's being pressed when it isn't. Just slightly brushing it, without depressing the button, is registering a press. Pressing the button is behaving like the button is being held.
I've read a number of possible fixes. I tried software options, just to be sure (cleared cache, factory reset). But this is almost certainly a hardware problem.
I stripped the phone down and the physical button itself looks absolutely fine. It is interacting as it should with the internal button on the motherboard. The issue seems to be that the internal button attached to the motherboard (the little white button) is registering clicks even when it's not being fully depressed.
The phone did have some water damage about 6 months ago. I wonder if this could be causing the the phone to mess up now?
I even tried a fix that many people seem to think works: smacking the crap out of the power button itself. It had no affect on my phone - I think that "fix" that is for a power button that is stuck depressed and not a power button registering phantom clicks/being hyper-sensitive.
So I suppose I have the following questions:
1) Has anyone else experienced similar problems and, if so, did they get it fixed?
2) My plan is to try replacing the motherboard/logic board and see if that helps. Does that sound like the best fix or is it overkill?
3) If I'm replacing the motherboard, does it need to be an I747 motherboard or will any S3 model work fine?
4) What's the best source for a motherboard? I don't mind if they're used or refub so long as they work.
Any advice you can offer is welcome.
Cheers.
BenScopato said:
Hi all,
I've had some problems with my S3 power button. It's behaving like it's being pressed when it isn't. Just slightly brushing it, without depressing the button, is registering a press. Pressing the button is behaving like the button is being held.
I've read a number of possible fixes. I tried software options, just to be sure (cleared cache, factory reset). But this is almost certainly a hardware problem.
I stripped the phone down and the physical button itself looks absolutely fine. It is interacting as it should with the internal button on the motherboard. The issue seems to be that the internal button attached to the motherboard (the little white button) is registering clicks even when it's not being fully depressed.
The phone did have some water damage about 6 months ago. I wonder if this could be causing the the phone to mess up now?
I even tried a fix that many people seem to think works: smacking the crap out of the power button itself. It had no affect on my phone - I think that "fix" that is for a power button that is stuck depressed and not a power button registering phantom clicks/being hyper-sensitive.
So I suppose I have the following questions:
1) Has anyone else experienced similar problems and, if so, did they get it fixed?
2) My plan is to try replacing the motherboard/logic board and see if that helps. Does that sound like the best fix or is it overkill?
3) If I'm replacing the motherboard, does it need to be an I747 motherboard or will any S3 model work fine?
4) What's the best source for a motherboard? I don't mind if they're used or refub so long as they work.
Any advice you can offer is welcome.
Cheers.
Click to expand...
Click to collapse
I had the exact same problem with mine, and unfortunately there's not much you can do about it as it's a hardware defect. I haven't tried replacing motherboards or anything, so that might help you. What I did to help with the problem was rerouting my power button to my volume up key so that I can use the power button as little as possible. The only time I use the power button now is when I need to power it on - which causes reboot loops sometimes.
Drisc0 said:
I had the exact same problem with mine, and unfortunately there's not much you can do about it as it's a hardware defect. I haven't tried replacing motherboards or anything, so that might help you. What I did to help with the problem was rerouting my power button to my volume up key so that I can use the power button as little as possible. The only time I use the power button now is when I need to power it on - which causes reboot loops sometimes.
Click to expand...
Click to collapse
Sucks.
I like the sound of your work around, though. Was it pretty simple rerouting the power button?
BenScopato said:
Sucks.
I like the sound of your work around, though. Was it pretty simple rerouting the power button?
Click to expand...
Click to collapse
Ditto, my power button is borked too. Ended up doing the same thing but I don't use my power button at all. I just use rom toolbox to reboot system/into recovery
Rerouting was simple for me as it's baked into the settings in the rom I'm on (ground zero) as it is with most custom ROM'S I've been on. If you're just running stock I'm sure there's an app in the market that'll work however I'm drawing a blank ATM
Sent from my SAMSUNG-SGH-I747 using Tapatalk
brianray14 said:
Ditto, my power button is borked too. Ended up doing the same thing but I don't use my power button at all. I just use rom toolbox to reboot system/into recovery
Rerouting was simple for me as it's baked into the settings in the rom I'm on (ground zero) as it is with most custom ROM'S I've been on. If you're just running stock I'm sure there's an app in the market that'll work however I'm drawing a blank ATM
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
I'm running CM.
I've had a look through the routing options. What I can't locate is a way to disable the power button completely. My main problem right now is the phantom clicks. I'd rather that button be dead.
Anyone know of a way I can make that happen in CM?
Nevermind. I just physically removed the power button. That did the trick.
For anyone interested, you can replace a faulty power button on the motherboard pretty easily and the parts are cheap. If I wasn't due an upgrade in 4 months I'd probably do that. No need to replace the whole motherboard.
Does anyone know the app to reroute the button? I too have the same problem.

Any help for stuck power button?

Have had my phone for months, but suddenly the power button stopped working properly.
It's stuck in a recessed state and has no "click" to it anymore. It's very hard to press, but if I use my nail and push it in the power button does feature, but again no "click" or response to the button press. More than anything I am worried about it becoming permanently broken, likely leaving the phone unusable.
Due to some location/warranty issues, I think getting the phone replaced (for now) is near-impossible/not really feasible.
I am in New Zealand where Google doesn't have any presence and I am unsure if any local "phone repair" shops might even be able to fix it - especially if any replacement parts are needed.
Does anyone have any thoughts or advice to try and fix the button myself? It was in a case since day 1 and I cannot recall any single time a drop would have happened or some dirt/sand/etc. would have gotten in and stuck. I used a "rocket blower" I use for my camera gear to just blow the button area, but no change.
Happy to provide more info if needed... all help is more than greatly appreciated!!!
Kaitlyn2004 said:
Have had my phone for months, but suddenly the power button stopped working properly.
It's stuck in a recessed state and has no "click" to it anymore. It's very hard to press, but if I use my nail and push it in the power button does feature, but again no "click" or response to the button press. More than anything I am worried about it becoming permanently broken, likely leaving the phone unusable.
Due to some location/warranty issues, I think getting the phone replaced (for now) is near-impossible/not really feasible.
I am in New Zealand where Google doesn't have any presence and I am unsure if any local "phone repair" shops might even be able to fix it - especially if any replacement parts are needed.
Does anyone have any thoughts or advice to try and fix the button myself? It was in a case since day 1 and I cannot recall any single time a drop would have happened or some dirt/sand/etc. would have gotten in and stuck. I used a "rocket blower" I use for my camera gear to just blow the button area, but no change.
Happy to provide more info if needed... all help is more than greatly appreciated!!!
Click to expand...
Click to collapse
All I can recommend is a soft key power button...on statusbar or navbar. You need to be rooted.
I use Fingerprint Quick Action app but same deal (root I think). With it I assigned double tap to fingerprint reader to turn off the display.
As for power button replacement, iFixit teardown of the XL doesn't look like an easy DIY thing, with display damage a likely scenario during disassembly. Good luck with that.
It's not a fix but for the moment Nova louncher has great gestures to lock the screen swiping up or down, double tap and more.
I know how this sounds, but try sealing your lips around it and give it a good suck. Like you'll feel that you're sucking air through other gaps in the housing. Popped my button out and it's clicking again. Might only be a temporary fix, but it's been a couple of days without an issue for me. Damn thing has been bugging me for about a month, sometimes getting stuck long enough to hard-reboot the phone. Almost felt like there was some sticky **** under the button.

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