Took my A3 SMA300FU to Samsung after bricking it - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

I took my Samsung A3 SMA300FU into the Samsung shop for repair after hard bricking it. It won't turn on. Can't put it into recovery or download mode. It just vibrates when pressing the power button. I did a nand erase all on Odin and I think that's what bricked it. What I want to know is after doing that will there be any traces on the phone to show that I have tried to modify it? In the terms and conditions I had to sign it said there may be a charge and won't repair it if they find there has been any software modifications on it.

My name is Kylie said:
I took my Samsung A3 SMA300FU into the Samsung shop for repair after hard bricking it. It won't turn on. Can't put it into recovery or download mode. It just vibrates when pressing the power button. I did a nand erase all on Odin and I think that's what bricked it. What I want to know is after doing that will there be any traces on the phone to show that I have tried to modify it? In the terms and conditions I had to sign it said there may be a charge and won't repair it if they find there has been any software modifications on it.
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Nand Erase means that you erased all the software and firmware from the device, including you IMEI.
So yeah, it.s totally out of warranty.

MaDaLiNoSt said:
Nand Erase means that you erased all the software and firmware from the device, including you IMEI.
So yeah, it.s totally out of warranty.
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Samsung repaired it for me they put a new motherboard in it. I didn't have to pay for it

My name is Kylie said:
Samsung repaired it for me they put a new motherboard in it. I didn't have to pay for it
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Then you were lucky

MaDaLiNoSt said:
Then you were lucky
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Yes i know certainly won't be doing a nand erase all ever again

Related

brick galaxy w

hello,
I tried to swapper2 to increase ram of the galaxy w but after a reboot, the smartphone will not turn over.
connecting it via usb driver tells me qhsusb_dload not found.
how can I fix this?
Thank you.
sorry for my english.
I'm afraid that sounds like a hard brick. The qhsusb_dload thing is exactly what I had on my hard bricks. It means that the primary bootloader has been wiped. Nothing you can do about it except sending it in for service.
Guys, I saw Riff jtag mentioned by contributor alidsd here
This was the link given:
http://www.jtagbox.com/jtag-news/sa...samsung-ancora-unbrick-boot-repair-supported/
I think it corrupted the bootloader. In assistance could realize that the root has been done and that the kernel has changed?
irishpancake said:
Guys, I saw Riff jtag mentioned by contributor alidsd here
This was the link given:
http://www.jtagbox.com/jtag-news/sa...samsung-ancora-unbrick-boot-repair-supported/
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Click to collapse
yeah, RiffBox can repair bootloader in a single minute.
spider550 said:
I think it corrupted the bootloader. In assistance could realize that the root has been done and that the kernel has changed?
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i´ve also by mistake mess with the bootloader partition, it went to service and they replace motherboard. if you can´t turn the device on, they won´t notice because they will flash everything new. but i tink they will replace motherboard because the service provided by samsung in several countries is donne by companies that cooperate with samsung, it´s not samsung itself and they are the ones that have that kind of equipment. in my opinion take to warranty
nemesis.sisemen said:
i´ve also by mistake mess with the bootloader partition, it went to service and they replace motherboard. if you can´t turn the device on, they won´t notice because they will flash everything.........[snip snip ]... in my opinion take to warranty
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Hi man.....good to hear you got your device repaired.....I didn't know.....good result!!!
Sent from my SGW GT-I8150 using Tapatalk!!

Buying Galaxy S 3 - need advice AT&T

I'm buying a galaxy S3 from someone for AT&T is there anything I should know or look for before making the purchase? Can I tell if its rooted or anything that can cause damage to the phone? I know with Sprint that the WIMAX keys could be lost the phone would work fine just no WIMAX. All help appreciated I am meeting him at a AT&T store.
There is no way to tell if it's rooted if he/she used triangle away restore the flash counter. I would make sure AT&T knows it was sold to me so they can't report it stolen so it will not be blacklisted on there systems and put in your AT&T sim and make a call first. You can check and make sure the IMEI is still intact via settings-about phone section other tan that it's all about luck. Make sure you get a good contact number I case something goes wrong with phone because I'm sure your warranty goes out the door with the resale.
Ok thanks I am going to meet him at the store and activate the phone make sure it works and makes call etc... before I pay the guy.
You can check if custom roms have been installed ( and your warranty is voided ) by turning it off pressing power+vol. down+ home, then press vol. up and it will take you to odin,
In there it says if its EVER been custom romed, this is how Samsung checks if your under warranty or not.
I wouldnt worry about root , when you get the phone run an emergency restore from KIES software to erase any traces of the owner's data. you could be getting key logged and other nasty stuff if you dont.
The above user suggestion is also good to check if the phone is blacklisted or not , considering its easy to swap SIMS on this device.
warlord420 said:
You can check if custom roms have been installed ( and your warranty is voided ) by turning it off pressing power+vol. down+ home, then press vol. up and it will take you to odin,
In there it says if its EVER been custom romed, this is how Samsung checks if your under warranty or not.
I wouldnt worry about root , when you get the phone run an emergency restore from KIES software to erase any traces of the owner's data. you could be getting key logged and other nasty stuff if you dont.
The above user suggestion is also good to check if the phone is blacklisted or not , considering its easy to swap SIMS on this device.
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whos this odin you speak of?
Tdiliplane said:
whos this odin you speak of?
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Odin is the software Samsung uses too flash firmware too the phone. You can do master clear through odin also i think
Sent from my SAMSUNG-SGH-I747 using xda premium
I wouldn't worry if it was rooted or not. Even if he managed to mess it up somehow, Odin reflash and its back to stock.
dvazriel said:
I wouldn't worry if it was rooted or not. Even if he managed to mess it up somehow, Odin reflash and its back to stock.
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Click to collapse
I would worry about the phone being overclocked too much.

[Q] note 2 bricked only odin mode, no cwm

my note 2 is bricked and already come bricked to my hands so i don know the reason, it cant get into recovery or boot into normal os, it just can enter into download mode, but on download mode it just says
ODIN
Product name:
Custom binary Download: NO
Current binary: Samsung official
system status: Custom
it is detected but when i flash something just says missing the pit file,
i'm afraid of doing sh*t so any help would be really aprecciated
Have you tried flashing using pit file???
Sent from my GT-N7100 using xda app-developers app
wada7o said:
Have you tried flashing using pit file???
Sent from my GT-N7100 using xda app-developers app
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no i already download it but, i dont know wich options to check in odin with pit, can you help me please?
hackerse7en said:
no i already download it but, i dont know wich options to check in odin with pit, can you help me please?
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When you open up ODIN, make sure you "Run as Administrator" and the Sammy usb drivers are installed, above PDA, theres a box PIT.. click the box and browse to the PIT file on your PC and select it.. it appears in the box next to PIT button, then put a tick in the box Re-Partition, put the ROM in PDA then click Start and off you go.
So far as I know, you only use ODiN for stock roms, plus,. Im pretty sure Stock Roms are All in one PDA file now.
Anyway, hope that helps
Good Luck
Sorry but seems sds.
Sent from my GT-N7100 using Tapatalk 2
hackerse7en said:
my note 2 is bricked and already come bricked to my hands so i don know the reason, it cant get into recovery or boot into normal os, it just can enter into download mode, but on download mode it just says
ODIN
Product name:
Custom binary Download: NO
Current binary: Samsung official
system status: Custom
it is detected but when i flash something just says missing the pit file,
i'm afraid of doing sh*t so any help would be really aprecciated
Click to expand...
Click to collapse
Looks like SDS. Anyways, have to wait for experts to review it.
By the way, which ROM you were using before this has happened?
As you do not have Custom Binary counter set, I hope you can claim the warranty. So just go ahead in claiming warranty,
AlanDS said:
Looks like SDS. Anyways, have to wait for experts to review it.
By the way, which ROM you were using before this has happened?
As you do not have Custom Binary counter set, I hope you can claim the warranty. So just go ahead in claiming warranty,
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Click to collapse
I will go to Samsung repair center on monday, to see what they have to say, but im affraid because altough i dont have any counts, i do have the word "custom" on system status ;( and it doesnt have the product name ;(
this happens to a guy with a note 2 in here and they said the phone was rooted, i buy the phone already bricked i dont know what the previous owner did it.
i will cross fingers and keep u guys updated about this
hackerse7en said:
I will go to Samsung repair center on monday, to see what they have to say, but im affraid because altough i dont have any counts, i do have the word "custom" on system status ;( and it doesnt have the product name ;(
this happens to a guy with a note 2 in here and they said the phone was rooted, i buy the phone already bricked i dont know what the previous owner did it.
i will cross fingers and keep u guys updated about this
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Click to collapse
Try to do a emergency recovery with samsung kies on your computer, it worked for me when i erased the efs folder, u just have to write down the serial number of the device before u start
hackerse7en said:
I will go to Samsung repair center on monday, to see what they have to say, but im affraid because altough i dont have any counts, i do have the word "custom" on system status ;( and it doesnt have the product name ;(
this happens to a guy with a note 2 in here and they said the phone was rooted, i buy the phone already bricked i dont know what the previous owner did it.
i will cross fingers and keep u guys updated about this
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Click to collapse
The phones with SDS issue will have blank in Product code field as well as the Binary status will be custom.. You shouldn't have any problem in claiming warranty if you have it's bill/invoice/warranty card...
By the way, din't you check the phone before buying? You said that it was like that while buying.. You should have returned it to the previous owner itself.. Incase you do not get warranty, this will cost you huge money to repair as the motherboard replacement is the only solution... Instead of that, its better you put some more money and buy new.
AlanDS said:
The phones with SDS issue will have blank in Product code field as well as the Binary status will be custom.. You shouldn't have any problem in claiming warranty if you have it's bill/invoice/warranty card...
By the way, din't you check the phone before buying? You said that it was like that while buying.. You should have returned it to the previous owner itself.. Incase you do not get warranty, this will cost you huge money to repair as the motherboard replacement is the only solution... Instead of that, its better you put some more money and buy new.
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Click to collapse
First off all that blank in product code problem i had it, and i buy the phone on the web in second hand, i try to reach the guy who sell me the phone and as it was from expect he didnt had the bill/invoice/warranty card, correct me if im wrong or being dumb, but if they released the phone only in 2012, September, even i buy it on the first day, didn´t past 2 years yet,
i took the phone to they, and they make a couple of questions like if i rooted the phone, i asked them what is rooting (ahahha), and they said, that will give it a see and then call me,
About the possibility of buy a new one, that only cost me 130 pounds, about 154 euros, so it was a nice deal, if they charge me more that 50 euros, wich i think they will i will buy a Jtag Riff box and repair emmc myself, or buy the chip here and solder him myself at home, but if that happens i will spread everywhere that samsung sucks and show my indignation and anger about them.

Bootloop Samsung logo

Second day my new A5 (2017) whent in bootloop. Without root or any modifications. I whent to recovery to do factory reset. It was desplaying error all the time. After 5 reboot's. It came back to normal. I dont know what trigerd bootloop on new phone, and why recovery dont work. If you expirience bootloop restart it for few time. It work for me. Im still not shure will i returne it.
mcvisster said:
Second day my new A5 (2017) whent in bootloop. Without root or any modifications. I whent to recovery to do factory reset. It was desplaying error all the time. After 5 reboot's. It came back to normal. I dont know what trigerd bootloop on new phone, and why recovery dont work. If you expirience bootloop restart ot for few time. It work for me. Im still not shure will i returne it.
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Go to samsung center and tell them
huseein A5 said:
Go to samsung center and tell them
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Did that
mcvisster said:
Did that
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And?
huseein A5 said:
And?
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I did that 3min. ago . Hope i will get answer soon.
mcvisster said:
I did that 3min. ago . Hope i will get answer soon.
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Oh tell me when you get answer coz I'm interested to buy one
huseein A5 said:
Oh tell me when you get answer coz I'm interested to buy one
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Np
mcvisster said:
Second day my new A5 (2017) whent in bootloop. Without root or any modifications. I whent to recovery to do factory reset. It was desplaying error all the time. After 5 reboot's. It came back to normal. I dont know what trigerd bootloop on new phone, and why recovery dont work. If you expirience bootloop restart ot for few time. It work for me. Im still not shure will i returne it.
Click to expand...
Click to collapse
Np
perfect2017 said:
Np
Click to expand...
Click to collapse
NP- no problem
huseein A5 said:
Oh tell me when you get answer coz I'm interested to buy one
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Click to collapse
I have send them error report 2 times. Still no answer from Samsung. If they ever response i will contact you. Now A5 works fine. No problem after that one time.
mcvisster said:
I have send them error report 2 times. Still no answer from Samsung. If they ever response i will contact you. Now A5 works fine. No problem after that one time.
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Click to collapse
Ok thanks
mcvisster said:
Second day my new A5 (2017) whent in bootloop. Without root or any modifications. I whent to recovery to do factory reset. It was desplaying error all the time. After 5 reboot's. It came back to normal. I dont know what trigerd bootloop on new phone, and why recovery dont work. If you expirience bootloop restart it for few time. It work for me. Im still not shure will i returne it.
Click to expand...
Click to collapse
This thing happened to me. Except for me having no luck solving it. It was bootlooping all the time after turning on the cellular data, after landing back home from vacation on the airplane. Phone was stuck in a Samsung Galaxy A5 logo through customs and during the drive all the way home. I tried factory resetting it on the phone but no luck, it gave me errors in red lines and cannot wipe data or cache for that matter.
Since I've only bought phone for about 1.5 month ago, I contacted my carrier (freedom mobile) about this and they send it to get it checked, only to tell me I tampered with it through a root. Lol. I don't know what's going on, and from what I have seen, I don't think there is a root for this device (A520W) yet...
The phone is still in the cellphone repair company contracted by Samsung (called Futuretel) and have yet to get it back and deal with it.
If anyone has any insights, help let me know. I will update if anything interesting happens.
KidSukiyaki said:
This thing happened to me.
After that isue mi phone did not conect on 4g and it was losing sim signal so i brought it to service. They change battery and motherboard but damegd mi screen. Now my phone is 4.time at repair and i ask them to give me new device. Im whaiting monday to see what hapens. If you are from eu they have to repare it , no mater if you have root or no.
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Click to collapse
mcvisster said:
KidSukiyaki said:
This thing happened to me.
After that isue mi phone did not conect on 4g and it was losing sim signal so i brought it to service. They change battery and motherboard but damegd mi screen. Now my phone is 4.time at repair and i ask them to give me new device. Im whaiting monday to see what hapens. If you are from eu they have to repare it , no mater if you have root or no.
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Click to collapse
I live in Canada, and unfortunately if you root it, it voids the warranty and they will not do anything unless you pay for it.
I did NOT root my phone. I kept it stock and I am sure of it.
For my issue, the company wants to charge me for replacing the mainboard too. I think they don't believe me when I say that I did not root it. I'm glad to find someone who experience this similar problem, maybe it can gain some traction.
I am also waiting for Monday to hear back from them. And hopefully you get your new device
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Click to collapse
KidSukiyaki said:
mcvisster said:
I think that they wjll have lot of isues like this on a5 2017. And its conected with motherboard. But it's look like that problem somehow trip's knox. Maby they want people to pay theare problems. Dont know.
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mcvisster said:
KidSukiyaki said:
mcvisster said:
I think that they wjll have lot of isues like this on a5 2017. And its conected with motherboard. But it's look like that problem somehow trip's knox. Maby they want people to pay theare problems. Dont know.
Click to expand...
Click to collapse
I was thinking that too, but when I booted up my phone before I sent it in, my knox was at 0x0 with warranty not void. Unless they did something...
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KidSukiyaki said:
mcvisster said:
KidSukiyaki said:
I was thinking that too, but when I booted up my phone before I sent it in, my knox was at 0x0 with warranty not void. Unless they did something...
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Click to collapse
I got my phone broken from service. So i don't thrust samsung service. I think they are not thraind enough.
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So this is the picture they sent me saying that I rooted my phone, even though I am sure I kept it stock.
Not sure why it's displaying custom, maybe something in the mainboard triggered that.
Also the knox didn't go off. The warranty void is at 0, shouldn't I qualify for the warranty?
KidSukiyaki said:
So this is the picture they sent me saying that I rooted my phone, even though I am sure I kept it stock.
Not sure why it's displaying custom, maybe something in the mainboard triggered that.
Also the knox didn't go off. The warranty void is at 0, shouldn't I qualify for the warranty?
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Click to collapse
Those engineers that sent that truly are idiots. They haven't even considered the fact that the issue was caused by corruption to the system partition which would not only quite possibly cause the bootloop, but it would also fail the hash check and trip the custom flag.
You haven't tripped Knox and therefore in my opinion have not voided the warranty. If they don't have faith in the knox flag then why are they so keen to deny warranty when it IS tripped.
Irrespective of the above have you actually just tried reflashing the stock firmware?
A modified system image, corrupt or otherwise will fail the hash check and fail dmverity causing the device not to boot.
ashyx said:
Those engineers that sent that truly are idiots. They haven't even considered the fact that the issue was caused by corruption to the system partition which would not only quite possibly cause the bootloop, but it would also fail the hash check and trip the custom flag.
You haven't tripped Knox and therefore in my opinion have not voided the warranty. If they don't have faith in the knox flag then why are they so keen to deny warranty when it IS tripped.
Irrespective of the above have you actually just tried reflashing the stock firmware?
A modified system image, corrupt or otherwise will fail the hash check and fail dmverity causing the device not to boot.
Click to expand...
Click to collapse
I haven't tried yet. The phone is still with the phone company, I was afraid of reflashing stock due to possible messups that could void the warranty. I just felt that it would be wise to deal with it the idiot-proof and "official" way since I had the phone for such a short time.
I didn't think they would accuse me of rooting my phone and voiding my warranty. I'll try to call Samsung with the picture they sent and see how can they resolve it.
Worse thing is that the phone company (freedom mobile) wants to charge me $35 to get my phone back since they determined "tampering". Not a steep fine, but I'm trying not to pay it mostly out of principle, hopefully I can work this out. It's been a rocky ride with Samsung and Freedom Mobile's costumer service.

Help [hardbricked device] urgent need of help asap

Ok so i was just rooting when my phone decides to die during so commands in adb. :crying:
Now i cant turn on the phone or boot into fastboot or bootloader. everytime i plug it in the charging light just flashes. Also my computer recognises the device as qualcomm hs-usb qdloader 9008 . ive read around the internet and ive found two methods. blank flash and qfil. issue is those tutorials were made for the moto g5 plus. I have searched around the internet and im beginnign to lose hope now. Can someone tell me how to fix this or give me the right blankflash version.
much appreciated
Im sorry that i cant post a useful reply for your problem that you cant even boot into fastboot / hardbricked phone.
The following link is for all those that are stuck in fastboot mode / boot loop.
This post says its for indian version, but i have EU version (1676) and it worked for me to get back my phone as it was when bought:
https://forum.xda-developers.com/g5-plus/how-to/lock-bootloader-moto-g5-plus-indian-t3638835
Kim Il said:
Im sorry that i cant post a useful reply for your problem that you cant even boot into fastboot / hardbricked phone.
The following link is for all those that are stuck in fastboot mode / boot loop.
This post says its for indian version, but i have EU version (1676) and it worked for me to get back my phone as it was when bought:
https://forum.xda-developers.com/g5-plus/how-to/lock-bootloader-moto-g5-plus-indian-t3638835
Click to expand...
Click to collapse
Thanks but unfortunately still cant access bootloader or fastboot to do so :/
rajibahmed said:
Thanks but unfortunately still cant access bootloader or fastboot to do so :/
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Click to collapse
if you cant access bootloader take it to a repair shop - you need specialist software and hardware to re-image your phone
how on earth did you do that - you do know to root this device its just a simple zip flashing in recovery mode - no fancy commands or anything required once you have unlocked the bootloader via the very easy to follow guide on the moto unlock bootloader website
TheFixItMan said:
if you cant access bootloader take it to a repair shop - you need specialist software and hardware to re-image your phone
how on earth did you do that - you do know to root this device its just a simple zip flashing in recovery mode - no fancy commands or anything required once you have unlocked the bootloader via the very easy to follow guide on the moto unlock bootloader website
Click to expand...
Click to collapse
Its a long story. Basically i rooted it successfully but one of my favourite apps (snapchat) wasnt letting me sign in because i was rooted. I tried everything to mkae it work. Eventually i tried to unroot sign in and reroot to make it work. At that moment something went terribly wrong idk what but now im hardbricked.
rajibahmed said:
Its a long story. Basically i rooted it successfully but one of my favourite apps (snapchat) wasnt letting me sign in because i was rooted. I tried everything to mkae it work. Eventually i tried to unroot sign in and reroot to make it work. At that moment something went terribly wrong idk what but now im hardbricked.
Click to expand...
Click to collapse
If you are using LineageOS all you had to do was just go into dev settings switch root to disable & restart the phone
If you used magisk just use the magisk uninstaller then reflash the kernel
I don't understand why you touched the bootloader partition
TheFixItMan said:
If you are using LineageOS all you had to do was just go into dev settings switch root to disable & restart the phone
If you used magisk just use the magisk uninstaller then reflash the kernel
I don't understand why you touched the bootloader partition
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Click to collapse
I dunno y either. Luckily I had insurance on it so now I got a new device
Although even though I'm sorted it think we need a way to fix hardbricked devices because the Moto g5plus and g4s have fixes but I haven't found any that work for Cedric devices
rajibahmed said:
Although even though I'm sorted it think we need a way to fix hardbricked devices because the Moto g5plus and g4s have fixes but I haven't found any that work for Cedric devices
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How did u fix
infixremix said:
How did u fix
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I had insurance so I just replaced the whole device
rajibahmed said:
I had insurance so I just replaced the whole device
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Wtf insurance covers it ?
infixremix said:
Wtf insurance covers it ?
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Ish. I had Argos insurance and they basically take any dead device. Plus they don't check if it's been tampered with . I just said it didn't turn on
rajibahmed said:
Ish. I had Argos insurance and they basically take any dead device. Plus they don't check if it's been tampered with . I just said it didn't turn on
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Click to collapse
Motorola warranty takes hardbricked dvices with locked bootlloadder?
CypherPotato said:
Motorola warranty takes hardbricked dvices with locked bootlloadder?
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How the hell did u hradbrick ur device without an unlocked bootloader. And idk I think that after you start tampering with the os and system it kills ur warranty. You'll have to chat with someone at Motorola

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