Develop Bugs

[Q] Gray screen of death

Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:

mith13 said:
Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:
Click to expand...
Click to collapse
What happens when you do a factory reset? Does it load into CWM?

you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2

GSOD
nss007 said:
you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2
Click to expand...
Click to collapse
Hello,
Guys i did the whole unbricking guide but still when i restart the phone it goes into grey screen when the phone start up even after flashing the stock ICS and the Gb(No i was not able to gain access to CWM). The phone goes into grey screen and wont start up to set the account but if i revome the batter for a few min i can start it back up and go through the google account set up. But after a while if someone called me in the phone i cant hear what they are saying and they can hear me, if i restart is grey screen of death again. :crying::crying::crying::crying:

Thank you drumist for looking into this.
No i was not able to get into CWM. I have to do the unbricking guide to ICS was not able to go to GB as i cant root it goes into grey screen after the phone restarts while rooting causing the root to loose connection with the phone.
Please help.

I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached

happyneser said:
I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached
Click to expand...
Click to collapse
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:

Gray screen lg p930 = solved!
Problem solved successfully!

Help Please
happyneser said:
Problem solved successfully!
Click to expand...
Click to collapse
happyneser how did u resolve the issue.
Please advice i tried every thing in the book and did not pull though.

You need to check the power IC, and make reballing
I was treated to the service (good repair workshop), they said that one of chips was soldered askew.
I think it one of this - Qualcomm PM8901, PM8058 and PM8?7? I do not know exactly.

mith13 said:
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:
Click to expand...
Click to collapse
you might want to retract this statement if this issue is caused by faulty soldering and not CM10

Correction
KronicSkillz said:
you might want to retract this statement if this issue is caused by faulty soldering and not CM10
Click to expand...
Click to collapse
Dear Friend,
i believe i am still right the BSOD now a days Laptop are common mostly HP, its Due to the VGA chip being BGA(ball grid array) they are chips with small balls with soldering underneath them used for comm between the chip and the Bord. but went to chip overheats it melts the solder underneath and when it cools back down the solder get solid it a different area(we moving the phone like taking out of pocket or so) which causes lack of communication between chip and board(when they are back solid) it causes BSOD. I believe the Graphic chip in NITRO HD is using the BGA tech(It makes sense) so if our phone overheats too much the chances of De-aligning the solder in the chip is high cousin BSOD. We all know CM10 at the early stages caused overheating while in black screen coursing huge power drain in battery(we have stigmatic data with the help of battery analyst app).
So summer Nitro HD = BGA , CM10= overheating, Overheating=Bad for BGA(Causes BSOD) so overheating Nitro HD causes BSOD there u have it. i case if the phone really overheats while its in your pocket of in a uneven place and the solder goes out of place then you are in trouble like me.
Solution= Re balling or heat gun(temporary) Can FIX it.

So it's pm8028 near mdm9200

I got the same problem last weekend. I woke up and found the screen on and no sound from alarm clock. I checked and the phone got no sound at all.
I restarted the phone and got the gray screen. Late at the day the phone boot again but after another reboot it got the gray screen and never recovered.
I use CM10.1 and wind kernel with no overclock.
Too bad I didn't find any shop that reball the chips so my phone is dead
I got a i9305 today to replace it.

cn you fix the re-ball?
happyneser said:
So it's pm8028 near mdm9200
Click to expand...
Click to collapse
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel

jb4home said:
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel
Click to expand...
Click to collapse
Let your phone rest a bit before turning it on. still have gray logo?

constant problem since friday....
kidcalcium said:
Let your phone rest a bit before turning it on. still have gray logo?
Click to expand...
Click to collapse
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel

jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Can you enter recovery mode? If yes, do full wipe then flash your ROM.

jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Make sure the phone is fully charged before you try to boot it up, if it is fading out after the logo splash screen it either sounds like a dead battery or a badly flashed rom. You can enter into recovery by holding the volume down and pressing and holding the power button till you get prompted to wipe the phone.
I have had a couple of grey screens (or "black" screens) which I was able to recover from, simply by making sure the phone was powered off, then fully charging the battery for 4 hours, then booting into recovery and flashing a different ROM
nz

ok... will attempt to reload
will try and download and attempt .....
best and easiest place to get files??
tks

Faulty battery that wasn't faulty for 8 months?

Okay I recently wrote a thread about the random restrarts on my g3 that happened 10 times a day, but the things have gone too far. As i was having random restarts when I monstly use the camera but not only for about 5 days and some of those restarts were also shutdowns now the problem is more serious. Today i was intending to take a picture of something and as usual the phone restarted but STUCK on the startup boot "picture" that says that lifes good and then goes black screen and startup picture and black screen and so on. I wasn't able to use the phone. I pulled out the battery and tried again but it didn't worked. So as I went home i plugged the phone ot the charger and when i powered it on it started normally and tried to take pictures and there weren't any problems. So I think that this is the battery that is making this **** to happen. I highly doubt that this is software problem but from my quick examination i think that the problem is from the battery . What do You think. Tommorow i will go to my carrier and "ll try to explain them about this. But they are usually jerks who don't know anything about phones. They only know how to get your money.Anyways. Yes.

discoverymen1999 said:
Okay I recently wrote a thread about the random restrarts on my g3 that happened 10 times a day, but the things have gone too far. As i was having random restarts when I monstly use the camera but not only for about 5 days and some of those restarts were also shutdowns now the problem is more serious. Today i was intending to take a picture of something and as usual the phone restarted but STUCK on the startup boot "picture" that says that lifes good and then goes black screen and startup picture and black screen and so on. I wasn't able to use the phone. I pulled out the battery and tried again but it didn't worked. So as I went home i plugged the phone ot the charger and when i powered it on it started normally and tried to take pictures and there weren't any problems. So I think that this is the battery that is making this **** to happen. I highly doubt that this is software problem but from my quick examination i think that the problem is from the battery . What do You think. Tommorow i will go to my carrier and "ll try to explain them about this. But they are usually jerks who don't know anything about phones. They only know how to get your money.Anyways. Yes.
Click to expand...
Click to collapse
here is a gif showing what exactly is happening

discoverymen1999 said:
here is a gif showing what exactly is happening
Click to expand...
Click to collapse
Are you rooted? Did you flash anything? Did you edit any system files? Looks exactly like when I bricked my phone. There is a fix. Check out this thread and the links in it. http://forum.xda-developers.com/lg-g3/help/lg-g3-unbricking-steps-clarification-t3119844
Also can you access download mode or recovery. You might want to try them first.

No I havent rooted it or made any system modifications. This problem occurs only when my phone isnt charging. When iits charging even at 100% there isnt any problem

I've gone to my stupid carriers office and explained everything but they do not want to give me a new battery unless they bring the phone to the other end of the country for repair. This is extremely stupid. Now I can't use my phone because its totally "bricked". I xan only use it with my original dc charger if i unplug it the phone shuts off. Yesterday Ive decided to make a factory reset, but i wanted to copy my internal storage to my pc, but the phone won't turn on when its plugged to the pc. I don't know what the **** is happening with this 500 piece of pancake.

well i have finally decided to do a factory reset but after the anticipation and thinking it is a software problem it isn't apparently. Maybe i will just send it to repair and hope that i wait less than 20 days for it to come back. And i hope that they don't figure out the problem and send a new phone but i think it is the battery that is the problem. Anyways the modern technologys are the most incredible thing and the most getting you pissed of one. You pay 500 dollars+ and expect something good and there you go .

So did you do factory reset or not?
Btw, getting phone to repair center is a good decision, they'll see what's wrong.
I have been happy with my G3, only "minor" thing I don't like is the horrible backspeaker (coming from HTC One m7)

My worst Nightmare ...Lg G4 DEAD ?

So its Saturday midnight and I m in my buddys house and we were talking and the same time i m on instagram and i scrall around ...when suddenly my G4 freezes and shuts down ...I say wtf and i just power it on (my battery was at around 42)...it starts to boot and suddenly begins to optimize apps ...okkkk i say let it finish ...when the optimization stops and its about to launch my homescreen suddenly blue screen and its powering off...I freaked out!!! i boot into recovery and wiped dalvik and cache...i reboot ....and starts again to optimize the apps ...i say ok everything is good then suddenly it dies again ....i say WTF !!! and i reboot into recovery to wipe everything and do a fresh intall of the Genisys 4.8 rom cause i did a dirty a couple days ago ...as soon as i wipe everything (i have sd and i keep everything there(roms gapps etc...))TWRP freezes and doens do anything after a while it dies again ...I reboot again into recovery to install the rom but when i swipe to flash it just freeze ..i retried it almost 10 times ...nothing it just not gonna do it ...as the time was passing i noticed that the duration between booting itno recovery and freezing was getting smaller and smaller ...so i left my buddys house to go home and flash the kdz (H81520i_00_0927) i put my phone into download mode i open lgup and i do the proper steps (choose the kdz ...closed the lgup ...and reopened it) so i start to refubrish my phone ...when the peosedure was about in 28-30 % my phone died ...I start cursing around ...i put it on the original charger to charge for an hour and a little more ...and i retry ...when the procedure was at 90%(when the phone starts to reboot) without any problems so far ...it starts to reboot but it never boot it just died again ...i pulled out the battery because it was the only way to make sure it was totally closed ...so i power it on and it passes the first lg logo power by android and the unlock bootloader stuff ..and it shows me the android robot with he's stomach working and suddenly it dies again....SO PLZ TELL ME WHATS WRONG WITH MY G4 ?
I want to add some information...
My model never had any bootloops
Its not from the production number with the famous problem
I have dig this particular problem to find if my device was one of them before i unlock the bootloader
For about 3 months i use to charge my g4 through a fast charge cable and though an OEM powerbank
Between a couple of reboots and throught the last time i tried to flash the KDZ my screen flicker the first time was random pixels and the last time it was horizontally the half ....
My first thought was that the battery died ...but when i saw the screen i wasn't sure...
The phone was bought 10 months ago normaly would have 2 months of warranty but with unlocked bootloader thats history ...

Dude, I believe you're having a battery or a hardware issue. Doesn't look like a bad rom installation or anything software related. I'd suggest you take it to LG Support.
Try to successfully pass the original KDZ prior going to LG Support...

i would say bootloop issue.

its the ILAPO issue bro. No more words.

Guys thank you so much for your replies ...I took it to a nearby tech shop that have services for smartphones and the found out that actually its a motherboard problem sometimes its working sometimes not ...we tried a new battery but it dint change anything ....Once again thank you for your replies

jboscan said:
its the ILAPO issue bro. No more words.
Click to expand...
Click to collapse
man thank you for your reply but in my case my lg doesnt reboot ...in matter of fact today it doesnt boot at all ...ithe situation its very similar with the ILAPO but my phone doesnt reboot ...i power it on and after a while its just dies

panostheodorakis7 said:
man thank you for your reply but in my case my lg doesnt reboot ...in matter of fact today it doesnt boot at all ...ithe situation its very similar with the ILAPO but my phone doesnt reboot ...i power it on and after a while its just dies
Click to expand...
Click to collapse
I think this is worse than the ILAPO.
I had the ILAPO and now i'm facing this same issue. The unique way to turn it on is putting it on the fridge 10 minutes but it takes 1 min to die again!

jboscan said:
I think this is worse than the ILAPO.
I had the ILAPO and now i'm facing this same issue. The unique way to turn it on is putting it on the fridge 10 minutes but it takes 1 min to die again!
Click to expand...
Click to collapse
Oh my god ...I am so sorry to hear that ... yes i think that it has to be really cool to power on again but it only last for a few seconds ...i m going to buy a refubrised 5s I had enough with this sh!t ...bootloops lags agorny and stress thats all my g4 expierce has given me ...no more i wish i could stick with my g2 but i sold it last christmas ....it was a hell of a phone

Nexus 5x shut off and won't turn on

If I posted this in the incorrect place or there is something related to my issue, I apologize in advance.
I've been searching here and all over the internet and no progress yet so I decided to make a new account here just to see if anyone can help me because I'm out of ideas right now.
This morning my Nexus 5x (Non-rooted Nougat) woke me up like every morning, after dismissing the alarm I left it on my bed and when I came back to grab it later I noticed it shut off.
Here are the facts and what I have tried so far:
- Battery level was almost full
- I tried to turn it on but nothing happened, not even the Google logo
- Connected it to power and no icons or any response at all
- Left it connected for like an hour and tried to get it into recovery mode
- I was able to get into fastboot mode a few times but after electing "start" or "recovery mode" the Google logo comes up and then shuts off again right after.
- Tried getting into recovery mode after leaving it charging for a while again but I couldn't even get into fastboot this time, no signs of life at all.
- Disconnected the battery for a few minutes and tried to get into fastboot mode again, this time it worked but same thing happened. (Google logo then shuts off)
- Tried connecting it to my PC but doesn't show up on Linux nor Windows, on Windows it makes the sound like I connected a peripheral but that's pretty much it.
- I have USB debugging enable but never accessed my stuff through usb connection because I have had this issue before where it is connected but it won't show up or it shows up but won't let me access the files even though the phone is unlocked.
At this point it just won't do anything and I ran out of ideas. I just want to at least recover some pictures and information I have in it that isn't backed up, if anyone can help me I would greatly appreciate it.
Thanks in advance

It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.

Just boot to bootloader (fastboot) then unlock it and flash a factory image... u can find many guides to this operation on the XDA

sfhub said:
It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.
Click to expand...
Click to collapse
At this point, I'm willing to try anything. Thanks

driss.sadok said:
Just boot to bootloader (fastboot) then unlock it and flash a factory image... u can find many guides to this operation on the XDA
Click to expand...
Click to collapse
If it's a hardware issue like sfhub suggested, I don't think this will fix it.

PennyScissors said:
If it's a hardware issue like sfhub suggested, I don't think this will fix it.
Click to expand...
Click to collapse
Same here... cannot enter recovery mode, so flashed new rom stock rom.
The flashing was fine but it didn't help.

guys if u can get to the bootloader, sure it can be fixed.. everything is possible with the fastboot, u can fix any issue. if it's a hardware issue the bootloader wouldn't work as well.

Re Nexus 5X won't turn on - I've had same issue
PennyScissors said:
This morning my Nexus 5x (Non-rooted Nougat) woke me up like every morning, after dismissing the alarm I left it on my bed and when I came back to grab it later I noticed it shut off.
Here are the facts and what I have tried so far:
- Battery level was almost full
- I tried to turn it on but nothing happened, not even the Google logo
- Connected it to power and no icons or any response at all
- Left it connected for like an hour and tried to get it into recovery mode
- I was able to get into fastboot mode a few times but after electing "start" or "recovery mode" the Google logo comes up and then shuts off again right after.
- Tried getting into recovery mode after leaving it charging for a while again but I couldn't even get into fastboot this time, no signs of life at all.
- Disconnected the battery for a few minutes and tried to get into fastboot mode again, this time it worked but same thing happened. (Google logo then shuts off)
- Tried connecting it to my PC but doesn't show up on Linux nor Windows, on Windows it makes the sound like I connected a peripheral but that's pretty much it.
- I have USB debugging enable but never accessed my stuff through usb connection because I have had this issue before where it is connected but it won't show up or it shows up but won't let me access the files even though the phone is unlocked.
At this point it just won't do anything and I ran out of ideas...
Click to expand...
Click to collapse
I've had the same problem with my 5X, except my alarm didn't even go off! I woke up 15 minutes late to see the boot screen "enter your pattern to start Android". I entered my pattern and it looked like it was going to boot up but when I went back to it it was blank. Tried again, got to the Google loading dots and it switched off again and I haven't been able to power it up since. No bootloader, nothing. Tried all the troubleshooting steps on the Nexus Google Support pages (I did post a link but because I'm new it won't show, so just Google "Nexus Support") and nothing worked. I also knew the battery was fully charged because it had been on charge overnight and when I did get to the 'enter your pattern' screen, the battery icon in the notification bar was full.
I requested a call back from Google and nothing happened so I tried the chat and they said it sounded like a hardware issue and are sending me a replacement device within the next 3-5 working days. Good that they're replacing it. Bad that it happened on a device less than a year old and they only offered £10 Play Store credit by way of compensation, when I've had to spend £15+ on a PAYG sim card to use in my old phone in the meantime because the nano sim in my 5X was too small and I've spent over an hour and half this afternoon wasting my time with troubleshooting and waiting for a call back... Not really the customer service I expected from Google for what appears to be a hardware issue. If you bought the phone from Google, my advice would be to get in touch with Google Support and they should replace it under warranty.

danielledowns01 said:
I've had the same problem with my 5X, except my alarm didn't even go off! I woke up 15 minutes late to see the boot screen "enter your pattern to start Android". I entered my pattern and it looked like it was going to boot up but when I went back to it it was blank. Tried again, got to the Google loading dots and it switched off again and I haven't been able to power it up since. No bootloader, nothing. Tried all the troubleshooting steps on the Nexus Google Support pages (I did post a link but because I'm new it won't show, so just Google "Nexus Support") and nothing worked. I also knew the battery was fully charged because it had been on charge overnight and when I did get to the 'enter your pattern' screen, the battery icon in the notification bar was full.
I requested a call back from Google and nothing happened so I tried the chat and they said it sounded like a hardware issue and are sending me a replacement device within the next 3-5 working days. Good that they're replacing it. Bad that it happened on a device less than a year old and they only offered £10 Play Store credit by way of compensation, when I've had to spend £15+ on a PAYG sim card to use in my old phone in the meantime because the nano sim in my 5X was too small and I've spent over an hour and half this afternoon wasting my time with troubleshooting and waiting for a call back... Not really the customer service I expected from Google for what appears to be a hardware issue. If you bought the phone from Google, my advice would be to get in touch with Google Support and they should replace it under warranty.
Click to expand...
Click to collapse
I contacted Google and they didn't help me at all because my warranty expired last month, they literally just told me to put in a repair request at the LG repair webpage....this sucks

My experience exactly...
My wife's Nexus 5 exhibited the exact same symptoms this morning. It's been running perfectly for 20 months and today it died, and we're unable to even get into the bootloader screen or power on the phone.
Taking your advice, we put it in the freezer for 15 minutes and were able to perform a factory reset wiping all data from the phone. We are going to take advantage of Google's Christmas 2017 promotion and return the Nexus 5X and buy a Moto 4X. They require you perform a factory reset before returning the phone in order to receive a credit for the returned Nexus 5. Thank you so much for the help!
Dennis
sfhub said:
It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.
Click to expand...
Click to collapse

https://forum.xda-developers.com/nexus-5x/help/help-nexus-5x-lg-off-to-t3729739
I've just posted this thread overlooking yours. I think this is becoming another common issue. Has the freezer trick worked with anybody else?

I am having the same issue described here. My Nexus 5x went into a Bootloop about one month ago, but I was able to get it working again by going into Recovery Mode. About 4 days ago it went into a constant Bootloop, just showing the Google screen, and I couldnt get back in to recovery mode. I ordered a new phone on Tuesday (Pixel 2) and as long as I am able to do a factory reset I should get a $150 credit when I send this phone back. So, in desperation, I took a chance on the 15 minute freezer trick, and it worked! I was able to get into recovery mode (power + volume down, select Recovery Mode, little dude on his back came up, pushed power + volume up once) and cleared the cache and applied the factory reset. Ridiculous that this phone only lasted 18 months, but if I get the $150 credit I will be happy.

Same problem here -- just froze for a few seconds, powered off, and won't turn back on. Not a boot loop issue as there is no response at all from any buttons. Swapping the mainboard from a working phone powered up without a problem, but obviously that's the other phone's emmc.
I tried the freezer thing and it sort of worked- LCD powered on for a couple seconds, but then shut back off again and even that only happened once. That's progress over the usual absolutely no response though... Anyone have insight into why the temperature would matter? something is overheating that this gives a bit of wiggle room since it starts much colder than usual? maybe a more complex analog electronic situation?
I would happily pull the flash chip off and put it in a emmc reader, but I think I'm out of luck because from what I've read the dm-crypt key is generated from some data stored in in the processor's trust zone thing. I know the "password" but if that's only part of what makes the key and the rest isn't on the flash chip I suppose there's no point in going that route.
I don't care about the hardware surviving; mostly just looking to recover my data. Anyone have suggestions? Hardware debugging direction? I'm willing to buy some electronics test equipment (within reason of course; not picking up a 10000USD rework station for some old photos and contact list...)

d_ckhole said:
Same problem here -- just froze for a few seconds, powered off, and won't turn back on. Not a boot loop issue as there is no response at all from any buttons. Swapping the mainboard from a working phone powered up without a problem, but obviously that's the other phone's emmc.
I tried the freezer thing and it sort of worked- LCD powered on for a couple seconds, but then shut back off again and even that only happened once. That's progress over the usual absolutely no response though... Anyone have insight into why the temperature would matter? something is overheating that this gives a bit of wiggle room since it starts much colder than usual? maybe a more complex analog electronic situation?
I would happily pull the flash chip off and put it in a emmc reader, but I think I'm out of luck because from what I've read the dm-crypt key is generated from some data stored in in the processor's trust zone thing. I know the "password" but if that's only part of what makes the key and the rest isn't on the flash chip I suppose there's no point in going that route.
I don't care about the hardware surviving; mostly just looking to recover my data. Anyone have suggestions? Hardware debugging direction? I'm willing to buy some electronics test equipment (within reason of course; not picking up a 10000USD rework station for some old photos and contact list...)
Click to expand...
Click to collapse
The only way to connect that buddy to PC is to get SoC (CPU) working, so theoretically you can go towards reballing the chip. But I guess it's not an easy thing for such a little chip. Also u will need kinda plate for balls, i think there are no common ones, so u can make it yourself if have a technical education.
Another way is to connect memory right to PC without a phone but with some connector. IDK if there are any available, but this looks much more simple. I actually got the same happened, and tried to heat the plate, but with particular success.
IMHO

orcgoblinsupply said:
Another way is to connect memory right to PC without a phone but with some connector. IDK if there are any available, but this looks much more simple. I actually got the same happened, and tried to heat the plate, but with particular success.
IMHO
Click to expand...
Click to collapse
Here's the reader
https://www.amazon.com/ALLSOCKET-eMMC169-Programmer-Kingston-Interface/dp/B06Y55DKND/
But I assume the problem is I will not be able to generate the encryption key because part of it is in the processor.
If someone has tried this and it definitely works, I'll give it a go. Just don't want to buy the emmc reader and heat gun this chip off if it's certainly a waste of time.

d_ckhole said:
Here's the reader
https://www.amazon.com/ALLSOCKET-eMMC169-Programmer-Kingston-Interface/dp/B06Y55DKND/
But I assume the problem is I will not be able to generate the encryption key because part of it is in the processor.
If someone has tried this and it definitely works, I'll give it a go. Just don't want to buy the emmc reader and heat gun this chip off if it's certainly a waste of time.
Click to expand...
Click to collapse
I've seen a post of a guy who sent his motherboard to china and got reballed it and gained 4gb of ram. Can be wrong, but it was around $50 and a month of time.
---------- Post added at 04:46 PM ---------- Previous post was at 04:40 PM ----------
Actually found the post itself: https://4pda.ru/forum/index.php?showtopic=722679&st=3440#entry68093395 (it's in russian, so u're welcome at translate.google.com) In short - a guy fount a Chinese service and men in the middle who could resend his motherboard to china, it cost him $100

Nexus 5x died with no warning

Been using my 5x for 18 months or so, standard Android 7.1, etc. Pulled it out of my pocket a couple hours ago and it is totally dead! Had about 75% battery when last used.
I'm unable to get any response out of it, no charging indicator, power + volume keys doesn't work. Just totally dead.
Any ideas? Will Google replace it for a fee? I'm on a trip for another few days and will really miss it -- hope I don't need it for something important.
Sent from my SM-T700 using Tapatalk

Same happened to me while ago. But still no luck with this. To fix I believe I need access to boot menu which I couldn't

Update: For some reason, I was able to get into the initial screen that you get by holding power and volume down. However, none of the three options work from there. All I get is a Google logo for several second and return to darkness.
Sent from my SM-T700 using Tapatalk

You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk

shut_down said:
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk

rochrunner said:
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
my nexus 5x is going to die . i opdate it too android 8 and work with telegram . then it turn off and is not turn on . after 1 day when press power key the notification light is turn on. i cant go to recovery or downloaD mod . please help me

Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.

Voicebox said:
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Click to expand...
Click to collapse
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.

rochrunner said:
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
Click to expand...
Click to collapse
Yeah, they replaced mine at 14 or 15 months in. By then it was such an issue that the tech guy didn't even bother making me do all the troubleshooting steps before he said he was handing me off to the guy to set up the replacement.

Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless

machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.

maltinbay said:
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
Click to expand...
Click to collapse
1 hour. It works as usual. Hasn't died since I took it out, but I'm not getting my hopes up.

hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance

machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!

purplepenguin said:
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
Click to expand...
Click to collapse
I believe you should be able to get the phone to stay alive long enough to do everything you mentioned, after a freezer treatment.
In my case, the phone has actually stayed alive continuously after the freezer treatment but I'm not getting my hopes up.
Alex Wood said:
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
Click to expand...
Click to collapse
lolwut?

Same things happened to my phone...it was 50% charged and all of sudden... The phone went off...still trying to find out....

Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks

.bucch said:
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
Click to expand...
Click to collapse
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.

machoman1337 said:
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
Click to expand...
Click to collapse
Oh, I see. Thanks anyway.
I'll see for myself.

there's a nexus 5x extinction in progress
there we'll be no nexus 5x alive in a while
having nothing but rubbish in your hand after 2-3 years is not a pleasure and this is a shame for lg