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Hello dear friends!
HTC let me down Kind of stupid phones indeed at least desire...
I have my phone for quite a time now, it is rooted with unrewoked, clockwork recovery and s-on. I flashed many different roms in the past and everything was brilliant. In a pas half-a-year or so I stayed with only one ROM - MIUI-Au. I kept updating it to the newer versions and so on and on. Never had any random reboot or something. At least maybe it was because of some strange app or something else. But now it started to reboot randomly and constantly!
Phone gets hot abit and it just reboots, and never comes to android homescreen again, until I put out the battery, hold it for few minutes, pop it back and then it boots. But as soon as start to play music, or run a game the phone gets hot abit and reboots again. and so on and on. I thought maybe it was a miui issue. So I tried to flash different roms, but guess what? None of the even boot! The main screen shows and with the same second it bootloops again and forever!... (
Even from recovery it sometimes reboots randomly. So i managed somehow to flash my miui back and it at least boots. But it is very unstable now, I barely can use my phone now
PLEASE WHO CAN HELP ME????
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?
What have you set the CPU max to?
Sent from my HTC Desire using xda premium
Thank you for response! Appreciate, really!! I didn't set it, I left everything by default I think! Because as i said, i even tried flashing different roms, not only miui.
What else could be? By the way, with stock froyo rom If I remember correctly, sometimes it became extremely hot, but I didnt get any reboots from that. But now, it gets just a little bit hot and it seems that this causes the reboot...
Now what I just noticed, I get reboots even when the phone is idle. And it is not even warm!
If its not getting hot then I'm confused lol. It sounds like a actual hardware fault. Sorry I can't help with this one
Sent from my HTC Desire using xda premium
cluendo said:
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?
Click to expand...
Click to collapse
try and get it taken back to stock if you dare.
The phone hasn't been out 2 years yet, which is how long the warranty is.
Thank you! But is there any possibility to fix it without HTC involvement? Maybe it is not hardware issue ? Can it be because phone is rooted and I flashed many roms to it ? I didnt try AOSP roms since reboots started, I will try to pop in Cyanogenmod or other and see if I will get reboots.
Would rerooting my phone and updating my recovery fix the problem?
and Note: yesterday I tried to S-OFF my phone, but I can't even do that with my unstable MIUI. It rebooted in the middle of the process..
I had a similar problem, apparently it's not uncommon on the early revisions. I sent mine to HTC and they replaced the mainboard.
Thank you for answer! But what if my phone is bought through a contractor?
Can just call HTC and ask the for repair? Or should I contact my contractor first ?
Just give them a call and they will try to help you out. I had a very good customer service experience with them when my desire had some issues.
They will require a proof of purchase though. If you managed to get the receipt from your "contractor" (I am unsure what you mean by a contractor), then there should be no problem.
Sorry for misleading word, I meant T-Mobile. I bought my phone under contract. I think I have a receipt. I even have whole box and stuff of the phone somewhere in my drawer.(just sayin ). So how is customer service of HTC? Poor, good ? I heard you need to tell them that you did a factory reset and that didn't help. Is that true. Also if I will unroot my phone, will they know it was rooted anyhow?
Ahhh....this overheating issue seems common. How they can release faulty phones?? No clue.
thanks for answers mates!
In Singapore, HTC service is really good. Phone was still under warranty.
It took me just one (real) call to confirm a repair order. The first call I was just checking to see what options were available to me.
The second call was an actual repair request. And the third call was me pestering them for a pickup date. heehee
In Singapore, repairs were done via courier. They picked it up and 1 working day later, they sent it back.
Naturally, you will probably need to impress upon them that you tried everything to fix your phone (which I hope you did which includes proving to yourself that it's not the ROMs fault).
You will definitely need to reset everything back to zero. In my case, I downloaded an RUU to totally reset everything back to STOCK, which included removing clockworkmod recovery. You WILL need to create a goldcard for this though so bear in mind that it's not exactly a case of a simple flashing procedure. At least not if you don't already have a goldcard.
Sorry if I overread it at some point, but you speculated at the beginning there could be some faulty app causing this, but you never meantioned performing a full wipe. Have you full wiped yet? Just to make sure it is indeed no software problem.
greets
Thank you for your answers. At the moment I have SuperNova classic ROM. ( 2.3.3 + Sense 2.1) But my phone crashes again and again, it is so annoying and causes me so much trouble.
I never tried a reset or unroot and return to original rom. Im just wondering now, would this help to remove or at least remove those reboots?
Today I was in my work and i was keeping my phone in my jeans pocket. it got hot as u would expect when keeping in pocket and suddenly it rebooten, then it went into a bootloop and started to bootloop 7 times in a row quickly. then again and again. It became very hot at that time.
For the interest, what exact hardware faults causes these reboots and why phone gets even hotter if you keep it on boot loop. If I keep phone cold, the rom usualy stays normal, without reboots. but as soon as I start using my phone, texting or calling for at least 5minutes of using it just reboots.
as I said- really annoying thing :S
I remember my happy times with miui, apps and no reboots Was fun!
cheers for helping!
I would give full wipe / factory reset a chance, and maybe RUU.
At least try it before sending phone to htc.
It is hardware problem, search forum. Fresh ROM without SD card, enabled WIFI and GPS, running G navigation, back of the phone is warm - restart after few minutes.
Maybe someone know how to read info form the phone right before reset? We could understand why the phone is reseting and hopefully add some patch.
Reboot-loop experience
Hey,
i had the same problem over the last few months: In the beginning my phone restarted only when it got hot, but it got worse over the last few weeks, in the end i was not able to use two apps at the same time (music and mytracks) or even to surf the internet longer than a few minutes. The problem did noticeably decrease when the phone was cool - tested by putting it on a fan or in the fridge. Yet, Skype was regularly killing it. As i really love my phone (and especially the AMOLED-Screen!) i did not want to resign. The battery cover contains some metal which is supposed to enhance heat dissipation - so i attached a little thermal pad to the hotter bottom of the phone to improve contact with the head spreader. Unfortunately it did not entirely fix the problem. Yes, it improved the situation a little, but it got even worse after a week or two - in the end i had to turn it in.
So i decided to take it to the Telekom-Shop. They were very kind and told me they would call the other day to confirm that the replacement would have been shipped. It took a few days longer, but i got a phone with the AMOLED-Screen! The employee said it was a used mainboard in a new case, completely refurbished. They only replaced the main unit, i kept the battery, sd-card, charger and so on. Now i have a working Desire again!
Terminator
Similar?
Hi i on the other hand have similar problem, qiute anoying one, my desire, cm7 hboot, s-off, insert coin cm7 rom, have phone freezing in diferent situations, sometimes its working sometimes just freezez and i need to get battery out and turn it one and sometimes several times in row to get it working again???? RUU and go to give phone in service? plaese advice?
@cp6ija Sandisk SD card? If yes, smash it.
nvm
cant delete post so just posting gibberish
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
On the both screens you can hopefully notice it, 26mins and it lost 10% battery.
After this kernel panic the battery drain changed and the Android OS stopped to drain so much battery.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
You said you installed a few apps and games. Try going back to factory settings first, wait a while and see if the pattern repeats, if the phone behaves normally, then it must be something you installed, not all apps are optimised for ICS.
Good luck!
Dreist said:
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
Click to expand...
Click to collapse
check your kernel version pls
Ok thanks for your first impressions and help. Im trying the factory reset now.
I have done a screenshot of the kernel version.
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
i hope this isnt a joke
joke or not, normal stuff apps can cause problems. the whole Android OS battery usage is because of apps you installed. it's a brand new phone and i wouldn't be too worried about it. i switched from Samsung to HTC because Samsung releases broken source code and doesn't seem like they really know how to do anything but stick hardware together. if i'm not happy with HTC, then maybe Motorola is making the next Nexus phone and i'll give that a try.
Please do keep us updated on how's everything working out ? Did the factory reset solved the issue? Hope this ain't an April fool joke ! Anyways hope everything goes well for you mate. Kept my fingers crossed on mine one x
So ok, i tried the factory reset twice. Seems Not to work atm. Im going to try it again. I hope Arhd and s-off is working soon
Im curios, maybe there are more ppl with this Problem after monday / tomorrow.
Ill keep you up2date.
Sent from my HTC One X using XDA
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
First wave of a new phone is always more risky, you can get a faulty device
catachresistant said:
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
Click to expand...
Click to collapse
Agreed, it sounds screwed to me.
I can't speak for the rest of the world - but I don't really know why people panic. If the phone ends up being unstable it's going back and they'll be refunding my contract - it's really that simple.
There was a similar problem on the original Desires. Linked to overheating especially with GPS.
djolebih said:
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
Click to expand...
Click to collapse
I'm not going to say your wrong but could you post some evidence? Ok the first part is per the user manual so I will agree with that one. However there should be no need to empty and re-charge the battery should there? According to this site: http://batteryuniversity.com/learn/article/how_to_charge_when_to_charge_table Deep discharge wears the battery down. It also says no priming is needed.
Then the second point letting the system settle down? what? let what "settle down"? I don't even understand this statement. If you explain what you mean and again if you can provide some evidence that would be great. Thanks.
same problem
I experience the exact same problem. Random reboots and crashes.
What did you end up doing?
same problem too
Me too.
Get the phone for 2 days, and randoms reboots.
Get the same kernel that Dreist.
Try yesterday a factory reset, but no change.
I have the same problem. Constant reboots out of the blue. I'm back on my nexus which is super reliable. Probably gonna return it.
Got 3 reboots in a row yesterday but it was after flashing bricked kernel and battery under 23%, plugged the AC cable and no more reboots,perhaps the battery level is false with bricked kernel...
Just swapped mine out for a new one but now the new one has a yellowish screen. (sigh)
Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:
mith13 said:
Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:
Click to expand...
Click to collapse
What happens when you do a factory reset? Does it load into CWM?
you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2
GSOD
nss007 said:
you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2
Click to expand...
Click to collapse
Hello,
Guys i did the whole unbricking guide but still when i restart the phone it goes into grey screen when the phone start up even after flashing the stock ICS and the Gb(No i was not able to gain access to CWM). The phone goes into grey screen and wont start up to set the account but if i revome the batter for a few min i can start it back up and go through the google account set up. But after a while if someone called me in the phone i cant hear what they are saying and they can hear me, if i restart is grey screen of death again. :crying::crying::crying::crying:
Thank you drumist for looking into this.
No i was not able to get into CWM. I have to do the unbricking guide to ICS was not able to go to GB as i cant root it goes into grey screen after the phone restarts while rooting causing the root to loose connection with the phone.
Please help.
I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached
happyneser said:
I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached
Click to expand...
Click to collapse
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:
Gray screen lg p930 = solved!
Problem solved successfully!
Help Please
happyneser said:
Problem solved successfully!
Click to expand...
Click to collapse
happyneser how did u resolve the issue.
Please advice i tried every thing in the book and did not pull though.
You need to check the power IC, and make reballing
I was treated to the service (good repair workshop), they said that one of chips was soldered askew.
I think it one of this - Qualcomm PM8901, PM8058 and PM8?7? I do not know exactly.
mith13 said:
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:
Click to expand...
Click to collapse
you might want to retract this statement if this issue is caused by faulty soldering and not CM10
Correction
KronicSkillz said:
you might want to retract this statement if this issue is caused by faulty soldering and not CM10
Click to expand...
Click to collapse
Dear Friend,
i believe i am still right the BSOD now a days Laptop are common mostly HP, its Due to the VGA chip being BGA(ball grid array) they are chips with small balls with soldering underneath them used for comm between the chip and the Bord. but went to chip overheats it melts the solder underneath and when it cools back down the solder get solid it a different area(we moving the phone like taking out of pocket or so) which causes lack of communication between chip and board(when they are back solid) it causes BSOD. I believe the Graphic chip in NITRO HD is using the BGA tech(It makes sense) so if our phone overheats too much the chances of De-aligning the solder in the chip is high cousin BSOD. We all know CM10 at the early stages caused overheating while in black screen coursing huge power drain in battery(we have stigmatic data with the help of battery analyst app).
So summer Nitro HD = BGA , CM10= overheating, Overheating=Bad for BGA(Causes BSOD) so overheating Nitro HD causes BSOD there u have it. i case if the phone really overheats while its in your pocket of in a uneven place and the solder goes out of place then you are in trouble like me.
Solution= Re balling or heat gun(temporary) Can FIX it.
So it's pm8028 near mdm9200
I got the same problem last weekend. I woke up and found the screen on and no sound from alarm clock. I checked and the phone got no sound at all.
I restarted the phone and got the gray screen. Late at the day the phone boot again but after another reboot it got the gray screen and never recovered.
I use CM10.1 and wind kernel with no overclock.
Too bad I didn't find any shop that reball the chips so my phone is dead
I got a i9305 today to replace it.
cn you fix the re-ball?
happyneser said:
So it's pm8028 near mdm9200
Click to expand...
Click to collapse
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel
jb4home said:
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel
Click to expand...
Click to collapse
Let your phone rest a bit before turning it on. still have gray logo?
constant problem since friday....
kidcalcium said:
Let your phone rest a bit before turning it on. still have gray logo?
Click to expand...
Click to collapse
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Can you enter recovery mode? If yes, do full wipe then flash your ROM.
jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Make sure the phone is fully charged before you try to boot it up, if it is fading out after the logo splash screen it either sounds like a dead battery or a badly flashed rom. You can enter into recovery by holding the volume down and pressing and holding the power button till you get prompted to wipe the phone.
I have had a couple of grey screens (or "black" screens) which I was able to recover from, simply by making sure the phone was powered off, then fully charging the battery for 4 hours, then booting into recovery and flashing a different ROM
nz
ok... will attempt to reload
will try and download and attempt .....
best and easiest place to get files??
tks
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
ihugyou said:
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
Click to expand...
Click to collapse
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Speedin07si said:
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Click to expand...
Click to collapse
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
ihugyou said:
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
Click to expand...
Click to collapse
If it's turning on its not bricked at all. It's a charging issue, take the back cover off make sure the battery is making good contact with its connection points. Close it back up and plug it in and let it charge for 30 tp 40 minutes check if it comes on. Sometimes when the battery dies completely it takes some time to get some charge into it. The booting up process uses a ton of power, once on make sure you leave it plugged in and charge fully.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Ok because the one time it actually came on it said it was at 70%, which I'm assuming is totally incorrect. So I will now plug it into the wall and let it charge for quite a while, I jsut think it's weird that the light never comes on (which it normally does).....
thanks for the tips dudes!
I had the same issue as you, the phone will turn on and then most of the time it will turn off during the boot process. If I turn it on in Download or Recovery mode it'll stay on for a couple seconds and then turn off. At best, it'll turn on, get to the home screen and then after a couple seconds of usage it'll turn right back off. Also, did you notice that before the phone turned off it would lock itself and unlock itself possibly showing the power menu to like reboot or turn off and such? That made me think it might've been the power button but I'm not positive.
I could not get a fix for this at all, I attempted everything I could think of. I ran the phone in safe mode, it still did it. I ran a different rom, still had the issue. Ran stock rooted, same problem. Ran stock non-rooted, problem still there. In fact, I talked to Samsung yesterday and I sent it in for the warranty as I didn't have carrier insurance. One thing happened was that while I was in stock rooted, I decided to underclock the phone to see if anything would occur and I noticed something interesting. The phone still had the problem but it would stay on for longer periods of time. This made me think maybe the phone was overheating or the CPU was shutting itself off for some reason. As far as I know from my testing I can say that the problem was hardware related. I should also note that this thing happened to me once a couple months ago but I flashed the stock tar through Odin and the problem disappeared for a short while but it came back and continually did so.
Oh, I also figured out how to get it on for a short period of time. To get it to work temporarily, first make sure the phone is charged a good amount. Plug it in for a couple hours. Next, take the battery out of the phone for a couple hours and remove the phone from the charger, the longer you keep the battery out the better. Now, put the battery back in, and attempt to turn on the phone, if it doesn't work try again a couple times. The phone should eventually turn on and stay on for a short period of time (anywhere between 1 or 2 min and 30 minutes). From here just back up anything you need to and if you are rooted and want to turn it in for warranty or whatnot you'll need to clear the evidence that the phone was rooted.
First off, if you are rooted you'll want to clear your flash counter. Download the Triangle Away apk and put it in the microSD so you can access it easily when the phone turns on. Follow the instructions on how to turn the phone on from above. After it turns on, quickly Run Triangle away and click on the option that says something along the lines of "reset flash counter". Once that is done, turn off the phone and take out the battery so that you can turn it on for the next step.
Next, you will need to download Odin (I believe it is Windows only, if you don't have Windows I'm not sure what you can do as I haven't had to unroot on anything other than my PC) and the stock tar file so that you can return the phone to complete stock. Once you have done this, run Odin and click on the PDA tab and browse for the stock tar. Let Odin do it's thing and once you see it's ready to flash the file, put the battery back in and turn the phone back on in download mode. Plug the phone in and let it sit there for a couple seconds to make sure it won't turn off during the flashing process. If it does turn off try again. When you can get it to stay on for over 30 seconds click on the Start in Odin and start the flash. If it stays on for a while but turns off while flashing, the boot will be corrupt and you will have to try again til you can get it to stay on long enough. Note that if the boot is corrupt you won't be able to turn the phone on to anything other than Download mode and possibly recovery. Once you complete the flashing process the phone should auto-boot and it SHOULD work. That means that the phone should turn on with no problems but it may or may not turn itself off. If it doesn't turn itself off go ahead and use it for a while, but if your situation is like mine the problem will come back eventually. But at least now you can turn it in to Samsung for warranty or whatnot.
And if worst comes to worst you can completely f up the phone while it's flashing in Odin, have a corrupt boot img and then call in saying it doesn't work.
Of course all of this is only if you're having a similar problem to me. Like I said, I sent it in yesterday so I'll post updates as I get them. Hopefully they'll fix it for me!
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
CNexus said:
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
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It was quite a nice wall of text. And oh yes, bricking your phone is a great idea! Say it was an OTA or something haha
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
ihugyou said:
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
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Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
porshce2 said:
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
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Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
ihugyou said:
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
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I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
porshce2 said:
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
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Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
ihugyou said:
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
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Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
porshce2 said:
Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
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This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
ihugyou said:
This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
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If think you need to take a deep breath and relax. Try doing some more reading, it sounds like your missing a step somewhere. There's something which may be insignificant but your missing it.
Transmitted with a portable device using Xparent Blue Tapatalk 2
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
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Maybe it's a hardware issue
hi, where did you get the firmware? it could be corrupted. if I were you I would download again the firmware and reflash it.
after that I'll do a hard reset.
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
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Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
EduardoZ714 said:
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
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Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
samisthebest said:
Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
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Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
EduardoZ714 said:
Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
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Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
samisthebest said:
Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
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Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
EduardoZ714 said:
Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
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Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
skullzboy said:
Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
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Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
EduardoZ714 said:
Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
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Im having the same problem gotba new battery and no different so annoying
Best thing just happened. I had the G3 for a while and my first one had an issue and had to get a warranty replacement. Long story short... I got two more G3s from T-Mobile that were defective and most carries have a policy where if you get 3 warranty replacements you can chose a different phone. To wrap it up, you can ask for a phone of equal or lesser value when purchased from the carrier (I bought mine off eBay and they didn't even notice, I spoke to several reps and no one caught on.) So they can either send you a whole new phone, a new battery, or in my case: I received a new LG G4 since I had gone through three which pretty much anyone can do with a bad battery.
Guys. Im having this same exact problem on my LGG3!!!
Expired Battery or Faulty Power Button could be the culprit
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
Sarah.Minchom said:
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
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I've had the same issue since February, when my phone was about 17 months old. It kept turning off saying SIM card not detected. I tried replacing the SIM card and washing that area with alcohol with no luck. Then I replaced the battery with a second one that came with the phone which I'd never used, but I noticed no difference. It also has no phone service for several hours without my knowledge. LG just told me to reset the phone, but it looks like that doesn't work from what I've read. T-Mobile said they'd give me a new phone but there are no G3s in stock and offered me a Samsung 3, which is three years old, so I am worried that it won't be able to handle the software updates. It's ridiculous that a phone that costs this much won't even last long enough for me to pay it off. My last phone was an Iphone, which I had for more than four years.
I had the exact same problem a few weeks ago, posted a detailed explanation of the problem and got 0 replies and a few hundred views (thanks guys!)
Easy answer:
Replace your battery
Thats what I did, and the problem is now gone. When you do get a new battery make sure you drain it completely first, then charge it for 4 hours without exceptions.
I tried factory resetting, installing a new firmware, going to stock and going to custom but nothing worked.
The girl in the shop where i bought the battery surprised me, i just asked her if they had one available and her immediate reply way "why, is your g3 stuck in a boot loop?", apparently EVERY SINGLE PERSON that bought a g3 battery from them had the exact same issue.
Now the problem is gone, and my phone actually lasts longer than before.
skullzboy said:
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
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Hey, I am having the EXACT same issue. LG G3 was stuck in an endless loop, replaced the battery, now it works down to about 30% and shuts off. When I try to restart it says 0%. I even tried a third different battery, and still getting that 30% shutdown. Did you ever figure out what it was? I am wondering is it something to do with how the phone reads the battery charge i.e. does it think the battery is dead when it gets to 30%? It has e stumped!! Any advice would be most welcome. Thanks.
wtf,actually same with my LG G3,after when I bought a new battery. Shutsdown at 30% and it says has 0%.
same problem
bmoremotivated said:
Guys. Im having this same exact problem on my LGG3!!!
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I HAVE THE SAME PROBLEM help PLEAAAAASE