High Pitched Feedback Using Fire TV Stick with Vizio TV - Fire TV Q&A, Help & Troubleshooting

I apologize if there's already a thread for this somewhere but I couldn't find anything here or on the greater Googlesphere. So, the issue is: when my Fire TV Stick and the TV are both on there's this terrible, whiny feedback noise. I can't really tell for sure but it may be coming from the TV. I've tested for it on a computer monitor at work and couldn't reproduce the noise. I'm wondering if anyone else has ever experienced this issue or if it's unique to me. The noise is NOT a distortion of streaming audio or anything like that, it seems to be produced by hardware somewhere in my setup.

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[Q] headphone jack issue

My kinde fire have noise when i use headphone and listening to music or typing or what ever .
Is there any fix for it ?
Rom : sgt7 0319
What do you mean by "noise"? Do you mean static?
There is a fair bit of static unfortunately with the kindle fire, and you can't do anything about it. You don't notice it that much if you turn up the volume, though.
Sent from my Kindle Fire with Tapatalk HD.
Just because I am a Senior Member doesn't mean anything.
I do not count myself as higher than anybody else.
Try using a different headphone. But yeah, as the above user said, if you turn up the volume, you won't hear the "noise" aka static. It's a fairly common problem on budget Android devices from Samsung and Motorola.
Sent from my Muffin masquerading as a phone in the coffin.

Bluetooth Speakers

So I decided to try bluetooth portable speakers with the Kindle fire hdx 8.9 and am pleased to say that even though it is locked tight in Amazons ecosystem they got the sound output right. Might have less to do with the hdx and more to do with the lepow modre bluetooth speaker I was using though. No stuttering and crystal clear audio quality. Does anyone know if there is a way to change the DSP manager on the HDX 8.9 though?
No issues with bluetooth with my Velodyne vFrees either. As for sound there are a few apps out there that may help.

Video Signal Drop Problem

I have Fire TV going to Pioneer Receiver then on to TV via HDMI. When I try to watch Amazon or Netflix stuff, video starts for about a second or two then the video signal drops (sound is still there)... I tried MBC On demand app and it didn't happen...
Did anyone experience the same thing?
halmo20 said:
I have Fire TV going to Pioneer Receiver then on to TV via HDMI. When I try to watch Amazon or Netflix stuff, video starts for about a second or two then the video signal drops (sound is still there)... I tried MBC On demand app and it didn't happen...
Did anyone experience the same thing?
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Click to collapse
Have you tried going directly into the TV and it still happens? I had a similar audio issue going into a receiver then out to a sound bar the audio would drop then come back. I plugged into the TV directly and it stopped. make sure to use the same cable to eliminate it as a possible.
halmo20 said:
I have Fire TV going to Pioneer Receiver then on to TV via HDMI. When I try to watch Amazon or Netflix stuff, video starts for about a second or two then the video signal drops (sound is still there)... I tried MBC On demand app and it didn't happen...
Did anyone experience the same thing?
Click to expand...
Click to collapse
I've had this happen on occasion (once every 3-5 shows) with the Hulu app in the middle of an episode. More often than not it happens right after a commercial break. Interestingly, I also have a device between my Fire TV and TV. In my case, an HDMI splitter. Do you have any issue with the Fire TV directly connected?
---------- Post added at 02:29 PM ---------- Previous post was at 02:12 PM ----------
I would also check the cables. I've had problems in the past resolved by replacing low quality and/or internally frayed cables.
Update: Changed HDMI cable and video hasn't dropped after about 1 hour of watching stuff from Amazon/Netflix. Really odd since the cable before worked fine on another device. Will keep an eye on it...
halmo20 said:
Update: Changed HDMI cable and video hasn't dropped after about 1 hour of watching stuff from Amazon/Netflix. Really odd since the cable before worked fine on another device. Will keep an eye on it...
Click to expand...
Click to collapse
HDMI cables are pretty much all the same. But not all devices are the same. I have spent a ton of time switching out cables one a picky device. The worst was a UG007B I had. Finally bought a set of Twisted Veins someone else mentioned working and they did. Who knows if it's minor imperfections in the cable or the device port on either end. I always keep a couple spare HDMI cables lying around now.
kairnage said:
HDMI cables are pretty much all the same. But not all devices are the same. I have spent a ton of time switching out cables one a picky device. The worst was a UG007B I had. Finally bought a set of Twisted Veins someone else mentioned working and they did. Who knows if it's minor imperfections in the cable or the device port on either end. I always keep a couple spare HDMI cables lying around now.
Click to expand...
Click to collapse
One other thing to consider is that every additional "link-in-the-chain" can add loss, kind of like making a copy of a copy of copy. Any one device by itself may seem fine. I've experienced this in the past, sometimes resolved by replacing with shorter or better quality cables.
Nomedias said:
One other thing to consider is that every additional "link-in-the-chain" can add loss, kind of like making a copy of a copy of copy. Any one device by itself may seem fine. I've experienced this in the past, sometimes resolved by replacing with shorter or better quality cables.
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Yeah I didn't mean to say there aren't better quality cables, it's just in the price range from cheap to average there isn't much difference.

Netflix Dolby+ problem with Optical Connection

One of the reasons I bought the AFTV is the Optical port that in my mind would have helped with the horendeous delay I see through my Denon receiver when using HDMI sound.
Unfortunately, while I get Dolby+ when using HDMI for Netflix sound (set to Auto in Settings) I do NOT get the same (just stereo) when I force audio via the optical digital.
I'm a bit frustrated with the box as I already have an Ouya and Netflix HD and Dolby/DTS were the only reasons I got this device.
Let me tell you that the way one has to dance around for even the simplest tasks makes Ouya very "user friendly"...and believe me, if you check the Ouya forums you'll see frustration all over.
To the best of my knowledge, DD+ isn't carried over optical, so the box is down-mixing the signal to 2.0. What model Denon do you have? Mine is the 2310CL, and I have no lag at all.
bruce7373 said:
To the best of my knowledge, DD+ isn't carried over optical, so the box is down-mixing the signal to 2.0. What model Denon do you have? Mine is the 2310CL, and I have no lag at all.
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Ha, I have the same year model but it's the 3310
Weird, I have to compensate around 200ms to get lip-sync. No video processing for this input - so I have a hard time explaining why. I will have to find a DD/DTS movie to test, but as far as I can tell DD+ works over toslink:
http://en.wikipedia.org/wiki/TOSLINK - but sometimes those pages cannot be trusted. I seem to find conflicting info.
IIRC, I had a WD TV Live Plus that was getting DD+ from Netflix just fine - hooked to the same receiver.
I wouldn't care about optical if I could find the cause for the audio delay...open to suggestions.
Netflix DD+
I bought AFTV because of Netflix DD+ issues. I was using a Roku3 to a Vzio 54" 5.1 sound bar. Not optimal but I did not wish to drill holes in floor of my new house to do the rear channels. The Vizio sound bar will not handle DD+ at all. You get nothing but silence via HDMI which is all the Roku3 has. You can toggle to Stereo through the Netflix settings and do 2-channel.
The AFTV allows you to select Optical as the output for 5.1. It DOES downcode the DD+ to DD, NOT STEREO, as the DD indicator light comes on.
As for the Vizio soundbar, don't buy it. A BIG $500 mistake. Not only is it old tech it has only one HDMI Input. Adding a $100 for AFTV and $50 for an HDMI Switch would have bought me a decent up-to-date AVR system. Big mistake but I bought I nice long flexible drill bit to route cables up or down inside walls. Live and learn.
Anyway, AFTV does output DD+ as DD through Optical if your setup does not support DD+.

FireTV- Audio high-pitched 'whistle' sound

New FireTV, unrooted, running software version 51.1.4.1_user_514013920. Running SPMC 13.3.3.
After maybe a day of use, the audio on the FireTV develops an high-pitched 'whistle' effect. It's not a constant whistle. It only accompanies the sound you are hearing. It is more noticeable the louder the audio. If I reboot the FireTV, the problem goes away for while. It affects all audio system-wide including SPMC (I spend most time in SPMC, don't use Amazon apps much yet).
FireTV audio set to 'Dolby Digital Plus Off' but happens no matter what FireTV audio setting is. If I unplug HDMI and plug back in, problem persists. Rebooting FireTV fixes it (until the next day when it recurs).
Youtube video of the issue - playing the Amazon intro video- When he says 'Hello, and Welcome.' you can really hear it.
Amazon Fire TV- Audio high-pitched 'whistle' artifact - 2014-11-30 ( firmware: 51.1.4.1_user_514013920 )
http://youtu.be/yp7rzrNMyi0
Amazon Fire TV- Normal audio after a reboot - 2014-11-30 ( firmware: 51.1.4.1_user_514013920 )
http://youtu.be/27WxbMgBzbM
Is anyone else having this issue? I exchanged another FireTV at the store because I thought the device was defective, but here it is happening again. What is going on here.
twqwctf said:
New FireTV, unrooted, running software version 51.1.4.0_user_514006420 which is latest as of 11/19/2014. Running SPMC 13.3.3.
After maybe a day of use, the audio on the FireTV develops an high-pitched distortion effect. It is more noticeable the louder the audio. If I reboot the FireTV, the problem goes away for while. It affects all audio system-wide including SPMC (I spend most time in SPMC, don't use Amazon apps much yet).
FireTV audio set to 'Dolby Digital Plus Off' but happens no matter what FireTV audio setting is. If I unplug HDMI and plug back in, problem persists. Rebooting FireTV fixes it (until the next day when it recurs).
Youtube video of the issue - playing the Amazon intro video- When he says 'Hello!' you can really hear it.
https://www.youtube.com/watch?v=2igVaVe6RmI
Is anyone else having this issue? I exchanged another FireTV at the store because I thought the device was defective, but here it is happening again. What is going on here.
Click to expand...
Click to collapse
I can NOT hear any distortion at all on the youtube vid you link. Sounds fine to me. I turned the volume up and turned off anything making noise. Sorry I'm not of any help.
nyder said:
I can NOT hear any distortion at all on the youtube vid you link. Sounds fine to me. I turned the volume up and turned off anything making noise. Sorry I'm not of any help.
Click to expand...
Click to collapse
There is this high pitched whistle sound. It's obvious. When he says "Hello, and Welcome" for example, the high pitched whistle is very clearly heard.\
You know, it's not 'distortion'. I chose the wrong word. It's a high pitched whistle sound. That's the best I can describe it. My 12-year old walked in and noticed it. I know it's not just me LOL.
twqwctf said:
There is this high pitched whistle sound. It's obvious. When he says "Hello, and Welcome" for example, the high pitched whistle is very clearly heard.\
You know, it's not 'distortion'. I chose the wrong word. It's a high pitched whistle sound. That's the best I can describe it.
Click to expand...
Click to collapse
I'm sorry, it's not obvious to me. Have you tried taking your AFTV to a neighbors/friends house and seeing if it has the same problem on their TV? This way you can rule out your TV as the cause. Another thing to try is a different HDMI cable.
nyder said:
I'm sorry, it's not obvious to me. Have you tried taking your AFTV to a neighbors/friends house and seeing if it has the same problem on their TV? This way you can rule out your TV as the cause. Another thing to try is a different HDMI cable.
Click to expand...
Click to collapse
How can it be my TV or HDMI cable if I unplug the FireTV then plug it back in (reboot it) and the problem goes away? It is an old TV (from 2003 I think), I'll give you that.
(What I need to do (tomorrow) is record another Youtube video (A vs. B) so the difference can be clearly distinguished. I'll post again tomorrow )
twqwctf said:
How can it be my TV or HDMI cable if I unplug the FireTV then plug it back in (reboot it) and the problem goes away? It is an old TV (from 2003 I think), I'll give you that.
Click to expand...
Click to collapse
It's about finding what the problem is. By using a different TV, you can rule out if it's an AFTV problem, or possibly your TV. You said you returned another AFTV for the same problem already, and 2 of them have the same problem, which isn't common, and you getting both? Not very likely.
So if we rule out the TV and can rule out the HDMI, then it leaves that you got very unlucky and got 2 AFTV's that ended up with the same problem.
And do you happen to hear the sound loudest when you have a mostly white screen?
nyder said:
It's about finding what the problem is. By using a different TV, you can rule out if it's an AFTV problem, or possibly your TV. You said you returned another AFTV for the same problem already, and 2 of them have the same problem, which isn't common, and you getting both? Not very likely.
So if we rule out the TV and can rule out the HDMI, then it leaves that you got very unlucky and got 2 AFTV's that ended up with the same problem.
And do you happen to hear the sound loudest when you have a mostly white screen?
Click to expand...
Click to collapse
I hadn't noticed a correlation between whites in the screen and the audio anomaly. I'll have to go back tomorrow and inspect further. I hear your suggestions about ruling out the TV and cable. I have another cable so I will try that very soon. I also have another TV- I will try that one also. I will update this thread as I find out. Thank you kindly!!
twqwctf said:
I hadn't noticed a correlation between whites in the screen and the audio anomaly. I'll have to go back tomorrow and inspect further. I hear your suggestions about ruling out the TV and cable. I have another cable so I will try that very soon. I also have another TV- I will try that one also. I will update this thread as I find out. Thank you kindly!!
Click to expand...
Click to collapse
I don't have a fire TV but it sounds like a crappy HDMI cable. Try a different brand then what you are using. I had got some cheap HDMI cables from amazon and this happened to me with one of my bluray players and a computer.
Sent from my Nexus 7 using Tapatalk 2
I have a gold tipped Vizio HDMI cable that I got from Wal-Mart at an inexpensive price.
I've never had any problems with it at all.
Look for a gold tipped one with 4K support like my Vizio HDMI cable.
Even when FTV is max 1080P,it helps tons that the HDMI cable supports an even higher resolution.
retroben said:
I have a gold tipped Vizio HDMI cable that I got from Wal-Mart at an inexpensive price.
I've never had any problems with it at all.
Look for a gold tipped one with 4K support like my Vizio HDMI cable.
Even when FTV is max 1080P,it helps tons that the HDMI cable supports an even higher resolution.
Click to expand...
Click to collapse
I'm going to troubleshoot with a different HDMI cable. However, it is confusing to me how a reboot of the FireTV would resolve the audio issue completely (for a while) with the same HDMI cable. Can a low-quality HDMI cable degrade or become corrupt during it's connection to the display over time?
twqwctf said:
I'm going to troubleshoot with a different HDMI cable. However, it is confusing to me how a reboot of the FireTV would resolve the audio issue completely (for a while) with the same HDMI cable. Can a low-quality HDMI cable degrade or become corrupt during it's connection to the display over time?
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Click to collapse
i'd agree, but you should still try, maybe its the TV, when the FireTV sends different audio sources with like different bitrates or number of channels or something to your TV its somehow borking or mis interpreting the signal.. doesnt happen all the time because there could be something in some video content somewhere at some point triggering it to mess up.. but you would think a TV reset would fix it.. did you try unplugging the TV and just leaving the fireTV running and seeing what happens when you power the TV back up?
It could be electrical noise. Try a different outlet / circuit and see if that helps. It also could be noise / interference picked up in the HDMI cable.
martian21 said:
It could be electrical noise. Try a different outlet / circuit and see if that helps. It also could be noise / interference picked up in the HDMI cable.
Click to expand...
Click to collapse
<<did you try unplugging the TV and just leaving the fireTV running and seeing what happens when you power the TV back up?>>
Haven't tried that. Will do and update this thread. It will take some time as the problem re-appears after about a day.. Thanks!!
The Vizio HDMI cable was my replacement for a cheap nickel-plated GE HDMI cable that had major issues such as Slenderman static randomly appearing.
Words Of Advice:Make sure to always go for gold-plated HDMI cables,avoiding the cheap nickel-plated ones.
Today it's 11/20/2014. System update must have applied.
was: 51.1.4.0_user_514006420
now: 51.1.4.1_user_514013920
retroben said:
The Vizio HDMI cable was my replacement for a cheap nickel-plated GE HDMI cable that had major issues such as Slenderman static randomly appearing.
Words Of Advice:Make sure to always go for gold-plated HDMI cables,avoiding the cheap nickel-plated ones.
Click to expand...
Click to collapse
I see the problem. It would drive me mad as well.
I have a cheap long hdmi cable. I highly doubt that will make a difference. Bestbuy always sells the gold plated one. As for the sound, test it directly to the TV. Are you going through a processor. I had mine go through the bose lifestyle 535 and I got a lot of distortion and I thought something was wrong with the firetv. Who would think anything would be wrong with bose. Eventually it turned out the bose got defective and bose changed the processor under warranty and the flicker is totally gone.
Try it direct on the TV and see what happens. if not try it on another tv and try isolating the problem one at a time. Test other hdmi cables as well.
navigates said:
I see the problem. It would drive me mad as well.
I have a cheap long hdmi cable. I highly doubt that will make a difference. Bestbuy always sells the gold plated one. As for the sound, test it directly to the TV. Are you going through a processor. I had mine go through the bose lifestyle 535 and I got a lot of distortion and I thought something was wrong with the firetv. Who would think anything would be wrong with bose. Eventually it turned out the bose got defective and bose changed the processor under warranty and the flicker is totally gone.
Try it direct on the TV and see what happens. if not try it on another tv and try isolating the problem one at a time. Test other hdmi cables as well.
Click to expand...
Click to collapse
The FTV is connected directly to my old Panasonic TH-37PX50U (from 2004 I think). I'm still waiting for the audio whistling problem to recur again today.
twqwctf said:
The FTV is connected directly to my old Panasonic TH-37PX50U (from 2004 I think). I'm still waiting for the audio whistling problem to recur again today.
Click to expand...
Click to collapse
does it happen with other sources? if not It may be the audio sync. If it still does not fix, then try hdmi to RC
If you still have issues, try researching on converting the hdmi to analog with left right maybe? something like the one below. since the tv is old, it may not be able to handle the hdmi signals correctly.?
http://www.amazon.com/SPDIF-Compone...T8SA/ref=cm_cr_pr_product_top#customerReviews
navigates said:
does it happen with other sources? if not It may be the audio sync. If it still does not fix, then try hdmi to RC
If you still have issues, try researching on converting the hdmi to analog with left right maybe? something like the one below. since the tv is old, it may not be able to handle the hdmi signals correctly.?
http://www.amazon.com/SPDIF-Compone...T8SA/ref=cm_cr_pr_product_top#customerReviews
Click to expand...
Click to collapse
I had an older 2nd gen AppleTV connected to the same TV earlier. No issues there. I used that AppleTV for several years. Still waiting for the audio issue to happen again today..
twqwctf said:
I had an older 2nd gen AppleTV connected to the same TV earlier. No issues there. I used that AppleTV for several years. Still waiting for the audio issue to happen again today..
Click to expand...
Click to collapse
the noise may come back. did you change out your hdmi cable. If it still happens. try the hdmi to component and see if it goes away. If you have a video processor like the bose or something else that may help too.

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