Screen shattered, can i get back my files? - OnePlus 3 Questions & Answers

I have a rooted Oneplus 3 with TWRP installed. My screen shattered and it is unusable. It's totally black and I do not think the touch is working, but I think the phone itself is working. Any suggestions?

If you have USB debugging enabled, you can connect it to PC and use "adb pull" command to get files from the phone.
Or simply browse its storage in PC's file explorer if MTP is enabled by default.
Sent from my OnePlus 3 using Tapatalk

I thnk mtp is enabled by default in twrp. You can try getting your files from there

gangangan2 said:
I have a rooted Oneplus 3 with TWRP installed. My screen shattered and it is unusable. It's totally black and I do not think the touch is working, but I think the phone itself is working. Any suggestions?
Click to expand...
Click to collapse
If you have debugging enabled, you can easily grab all your files either using adb pull, or booting to TWRP and using MTP (which is enabled by default), as others already suggested. However, if you have debugging enabled, you can go a step further, and use the Vysor chrome extension to mirror your screen onto your PC and take an entire backup of your phone, through an application like Titanium Backup.
Good luck!

Did you try to connect mouse through OTG cable?

Related

[Q] Root, OTG, and USB Storage Questions

I know my way around fastboot, adb, command line pretty well, but I just got my N7(2013) last night, so in that sense, I'm a Noob.
Questions:
Can I just root with SuperSU without TWRP? Or will the stock recovery not let me do that? i.e. is there a signed SuperSU? I would rather keep my stock recovery, if possible.
After I root, do USB storage devices connected via an OTG cable "Just Work"? Do I have to manually mount them? Does it enable a Menu?
Is there any way to enable USB Storage (The other way, when N7 is connected to PC) once I root? Is anybody working on this?
Linuxslate said:
Can I just root with SuperSU without TWRP? Or will the stock recovery not let me do that? i.e. is there a signed SuperSU? I would rather keep my stock recovery, if possible.
Click to expand...
Click to collapse
Suggest you do
fastboot boot twrp.img
instead of flashing twrp onto the tablet's recovery partition
This will run twrp temporarily to install SuperSU's update.zip but will leave stock recovery on your tablet untouched.
Linuxslate said:
After I root, do USB storage devices connected via an OTG cable "Just Work"? Do I have to manually mount them? Does it enable a Menu?
Click to expand...
Click to collapse
Recognition is automatic. Mounting is not. So yes, you need to mount them. Whether you do that manually or through a helper app like stickmount is up to you
Linuxslate said:
Is there any way to enable USB Storage (The other way, when N7 is connected to PC) once I root? Is anybody working on this?
Click to expand...
Click to collapse
Doubtful. N7 doesn't have a real sdcard partition formated fat32. It has a simulated sdcard kept in the /data/media folder. MTP/PTP are the only ways Google wants to support storage going forward.
Thanks, sfhub;
Great trick about running twrp once.
That way I can have root, and my stock recovery.
Thanks for the other info, too.
No MTP or Storage show on PC
I am running windows 7 64 bit and I have managed to get root on my new Nexus 7, but now when I plug my tablet into the PC it says on the tablet connected as media device, but it never shows up anywhere on my pc so that I can transfer files on to it. The nexus 7 never shows up as an extra drive or as an media device. Please help. can not seem to find any info on this problem. the usb icon at the bottom of the screen does say eject nexus 7 when I click on it, and if I have usb debugging turned on it says ADB device connected but I still can not see it anywhere on the pc. Please help
Are you running stock or custom ROM?
If you running stock, you can try disabling USB debugging or try this:
http://forum.xda-developers.com/showthread.php?t=2391236
If you are on custom ROM, it appears there may be an MTP issue with some ROMs.
Yes I am using the stock rom .all I did was root it and I have tried with no success with usb debugging turn Off as well. I have even tried to uninstall the drivers I used to root the tablet , but can not find them to uninstall or delete them
In devmgmt.msc the device is either listed under
Android Phone
Imaging device
Portable device
Unknown
Do you see any ? or unknown devices?
In Devices and Printers in the control panel its listed under Unspecified as Nexus 7 but you can not do anything with it there but right click on it and hit eject or properties and it says Google Nexus ADB interface ___ Android Device ___ status working properly and that's it .In Device manager it listed as Android Device ___ Google Nexus ADB Interface.
I Got it Thank you Thank you. I was able to uninstall the drivers there in the Device manager, unpluged the Nexus 7 plugged it back in it install the correct drivers and I am now able to mount my device as a MTP device and transfer files. Thanks again for the Help.
I put Android File Transfer on my Macs:
http://www.android.com/filetransfer/
and gmtp on My Ubuntu Ultrabook, and on my old Xubuntu desktop.
I put the SD card in the Ultrabook, and copied everything I wanted to the N7(2013).
In all cases, it worked pretty much plug and play, but I still consider it a work-around.

Trying to restore after wipe, but ADB is not enabled

I unlocked, and rooted my nexus 7 using the Nexus Root Toolkit.
Everything was good until, after a few days, I tried turning on my device but got stuck on the "X" loading screen. After googling for a bit, I figured a factory reset would do the trick. I tried to factory reset the device in TWRP, but was confused by the two buttons and accidentally wiped everything (in adv wipe with everything checked).
Now the next problem is that I don't have USB debugging enabled (I recall turning it off for some reason). When i run "adb devices", nothing comes up and so i can't push anything to the device (and everything is wiped). Is there a command i can run, or file i can edit while in TWRP recovery mode to enable it? It seems i can't do anything without it enabled.
I did the same thing. This will help you get back to square one.
http://forum.xda-developers.com/showthread.php?t=2382618
Sent from my Nexus 7 using Tapatalk 2
poootythang said:
Now the next problem is that I don't have USB debugging enabled (I recall turning it off for some reason). When i run "adb devices", nothing comes up and so i can't push anything to the device (and everything is wiped). Is there a command i can run, or file i can edit while in TWRP recovery mode to enable it? It seems i can't do anything without it enabled.
Click to expand...
Click to collapse
Regarding how to most quickly get you back up and running, it is probably easier to just flash the stock images as mentioned above.
Regarding your adb issue, if you can boot into TWRP and are using a known good USB 2.0 port (sometimes 3.0 gives issues), then adb should already be running (ie what usb debugging enables is running)
You probably don't have drivers installed for adb running under recovery. The regular drivers don't work.
See this post:
http://forum.xda-developers.com/showthread.php?t=2391236
The ADB drivers from SDK is only for when in Bootloader and booted into ROM for needing USB Debugging. This is the driver you need in addition to what you have you've already installed to use ADB while in recovery otherwise you will see "Flo" under Unknown Devices in your computer Device Manager.
Thank you everyone. The new drivers and restore guide worked perfectly.

Broken Screen/Digitizer need backup

Dropped phone, broken screen/digitizer, doesn't respond to touch
Was able to see the screen a bit yesterday but now its almost all black. I mainly just need my photos off it. Tried an RMA to replace the screen but they said they had to wipe everything first
Is there any way I can pull the photos off it? I haven't tried an otg yet, but I also can't see the screen, so im not sure it would help
Is there a screen sharing program I could get w/o first installing it on my phone?
I think my phone may be rooted, i forget if i ever did, but i dont have TWRP installed on it? (i dont super know what that is but i see other people talking about it)
Any thoughts on how to pull photos off it? I tried the adb devices but the cmd prompt doesn't seem to recognize the phone
Im quite sure I have debugging enabled, just coudln't get the file transfer button hit
Adb pull command should work, but you need to sort the drivers first (I'm guessing that's the issue).
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
Adb pull command should work, but you need to sort the drivers first (I'm guessing that's the issue).
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
Ok cool, how would i go about sorting the drivers? o.0
jsaden said:
Ok cool, how would i go about sorting the drivers? o.0
side note.... wth is this image verification lol, ive tried like 30 of them, why is it so hard to post lol ><
Click to expand...
Click to collapse
Sorry, can't give definite answer, I know that I had an issue with drivers (device wasn't properly recognized) and tried pretty much everything that Google suggested ... Until it finally started working. I have no idea exactly what solved the issue, it was over a year and a half ago. The next time I clean installed Windows (10 in both cases) it was smart enough to automatically find right drivers.
So ... I'm guessing Googling something like "OnePlus 3 Windows # drivers" should find something useful?
About image verification: are you talking about anti-bot system that checks if you're human? Wouldn't know much about that, never personally had issues with it, but also very rarely see it on XDA as I'm nearly always checking this forum in Tapatalk app.
Sent from my OnePlus 3 using Tapatalk
jsaden said:
Ok cool, how would i go about sorting the drivers? o.0
Click to expand...
Click to collapse
If you had earlier connected your phone to the PC and authorised the PC connection on your phone, then it is a simple issue of disabling driver signature verification on Win 10 and installing the OnePlus drivers on it. Search for and download the correct drivers to your PC. Hold down Shift key and restart the PC. Choose Troubeshoot>Advanced Options>Startup Options and click Restart. On restarting, there will be a list of options. Choose 7 in the Options or click F7 on your keyboard and you will boot into the disabled mode. Now connect your phone and go to Device Manager in PC. Choose the phone which may be showing up as Unknown or with an yellow flag and right click and choose Update Driver. Navigate to the downloaded driver and install it. Now your phone should be properly recognised. Use adb pull command to copy whatever files you need to. Note that this driver signature verification disabling is temporary and when you restart the PC in the normal way, the PC will go back to the normal mode. But the installed drivers will still function.
Hope this helps.
tnsmani said:
If you had earlier connected your phone to the PC and authorised the PC connection on your phone, then it is a simple issue of disabling driver signature verification on Win 10 and installing the OnePlus drivers on it. Search for and download the correct drivers to your PC. Hold down Shift key and restart the PC. Choose Troubeshoot>Advanced Options>Startup Options and click Restart. On restarting, there will be a list of options. Choose 7 in the Options or click F7 on your keyboard and you will boot into the disabled mode. Now connect your phone and go to Device Manager in PC. Choose the phone which may be showing up as Unknown or with an yellow flag and right click and choose Update Driver. Navigate to the downloaded driver and install it. Now your phone should be properly recognised. Use adb pull command to copy whatever files you need to. Note that this driver signature verification disabling is temporary and when you restart the PC in the normal way, the PC will go back to the normal mode. But the installed drivers will still function.
Hope this helps.
Click to expand...
Click to collapse
Oh wow, do you know if this works on Win7? And also I can't see my screen at all, so could I do adb pull of entire folder or hardrive kind of thing? I mainly just want phots, but i've never done adb stuff so not sure how it works
Had the same issue with my Lenovo P2. Only i didn't have debugging enabled. If you have, screen mirroring should be an easy solution. You could just see ur phone screen on ur computer that way. What helped me was to forceboot the phone to recovery with the hardware buttons, then connect it to ur pc. TWRP will automatically launch MTP. When u backed up evrything, you can wipe ur device through adb
jsaden said:
Oh wow, do you know if this works on Win7? And also I can't see my screen at all, so could I do adb pull of entire folder or hardrive kind of thing? I mainly just want phots, but i've never done adb stuff so not sure how it works
Click to expand...
Click to collapse
I don't know about Win 7. It will work on Win 10. Most likely, this should not be needed in Win 7 at all as the drivers should install whether signed or not.
Regarding copying data, a simple command of "adb pull /sdcard" will copy all the folders, files, data etc to your PC. You can also specify where you want the data copied to, simply add the path to the command above. This will work whether your screen works or not. Of course, there are other methods of copying data, you can search for it if you need it.

Help me recover OP3 data

Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
manto02 said:
Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
Click to expand...
Click to collapse
Most likely the connector has become loose (since you have not said anything about the screen being broken) and you can try to reconnect it by yourself.
Another alternative is to see if adb is working and your PC is authorised. If so, you can use the 'adb pull /sdcard' command to copy your data to the PC.
Alternately, search with Google since I remember reading about a method to mirror your screen and then using the mouse to enable whatever you want.
tnsmani said:
Most likely the connector has become loose (since you have not said anything about the screen being broken) and you can try to reconnect it by yourself.
Another alternative is to see if adb is working and your PC is authorised. If so, you can use the 'adb pull /sdcard' command to copy your data to the PC.
Alternately, search with Google since I remember reading about a method to mirror your screen and then using the mouse to enable whatever you want.
Click to expand...
Click to collapse
I'll check the connector but the screen has some cracks (tho i've seen screens in worse condition then mine work).
And i can't use the mouse because OTG is not on, on other phones you don't need to give permission to use OTG but on mine you have to,
manto02 said:
I'll check the connector but the screen has some cracks (tho i've seen screens in worse condition then mine work).
And i can't use the mouse because OTG is not on, on other phones you don't need to give permission to use OTG but on mine you have to,
Click to expand...
Click to collapse
What about adb? That is the easiest.
I am not talking about connecting the mouse to the phone through OTG. I am talking about using the PC's mouse to manipulate the cursor to the point where you want it on your PC's screen where your mobile screen is mirrored.
tnsmani said:
What about adb? That is the easiest.
I am not talking about connecting the mouse to the phone through OTG. I am talking about using the PC's mouse to manipulate the cursor to the point where you want it on your PC's screen where your mobile screen is mirrored.
Click to expand...
Click to collapse
I think you are referring to Vysor, but i can't use it with debugg off again. Edit: I see that there are other apps like that but for most of them you have to install them on the phone, i'll search a bit more tho.
As for ADB i tried before with another phone with debug off and adb doesn't see the phone, i'll try with my broken phone but i don't think it will be different.
manto02 said:
I think you are referring to Vysor, but i can't use it with debugg off again. Edit: I see that there are other apps like that but for most of them you have to install them on the phone, i'll search a bit more tho.
As for ADB i tried before with another phone with debug off and adb doesn't see the phone, i'll try with my broken phone but i don't think it will be different.
Click to expand...
Click to collapse
Just now, I switched off USB debugging in my OP3 and connected it to the Laptop. While the command 'adb devices' does not find the phone, as soon as it is connected, it shows up as a storage device and I can open it and copy data. I think that for this to work, you should have enabled MTP option for file transfer.
Check this on your phone.
EDIT: Check THIS as there seems to be a way though I am not sure that it works on current Android versions since the file locations may be different. Read till the end.
My phone goes in charging mode when connected to pc, and pc doesn't see it.
Did you do that through recovery mode?
manto02 said:
My phone goes in charging mode when connected to pc, and pc doesn't see it.
Did you do that through recovery mode?
Click to expand...
Click to collapse
No. Tried it while booted.
Now I tried on recovery mode. Still I get it as a storage device and I can copy data.
So most probably your phone is stuck on charging and not on MTP.
tnsmani said:
No. Tried it while booted.
Now I tried on recovery mode. Still I get it as a storage device and I can copy data.
So most probably your phone is stuck on charging and not on MTP.
Click to expand...
Click to collapse
I believe so, every time I connected it to pc i had to switch manually from charging to recovery.
I guess my best solution is to buy a screen replacement and repair it myself
manto02 said:
I believe so, every time I connected it to pc i had to switch manually from charging to recovery.
I guess my best solution is to buy a screen replacement and repair it myself
Click to expand...
Click to collapse
Have you tried fastboot flash twrp recovery and then fastboot reboot to recovery
You can try usb c to hdmi adapter , connect to a monitor or tv.
I am not sure but worth trying!!!
manto02 said:
Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
Click to expand...
Click to collapse
From what i can remember, the recovery mode, accessible from the fastboot menu, has a usb access mode.
If worst comes to worst though, i personally have replaced the screen on my OP3, and its not as difficult as it seems or is made out to be. Took me max 4 hrs.

Broken screen data recover

Hello.
After almost 3 great years my Moto bit the dust. I was wondering if it's possible to recover data from it.
Its display is broken, but i know it works, because I can still unlock it with fingerprint. It's rooted so obviously USB debugging is enabled, but it doesn't show up on device manager nor on adb devices list.
Any ideas?
-N
If you boot it to TWRP, where MTP is enabled by default, so you can copy files to your PC

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