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I have just bought a Moto 360 and can't for the life of me get it to pair with my phone (SM-N910G). I've tried everything I know but always get the message "Unable to pair with Moto 360. Incorrect PIN or password"
I have restarted the phone, deleted all stored pairs, reset the phone etc but still nothing.
I did manage to get it to pair with my Galaxy Note 10.1 2014 for long enough to set it up and download the update. Since then I have unpaired the tablet and reset it a few times but still can't get the Note 4 to connect.
The bluetooth pin should come up on the screen when pairing (it does with the tablet) but when I try to pair the phone it just flashes up then is gone. After that is when I get the error about not connecting.
Any hints or advice would be greatly appreciated because right now it's looking like the watch will be going back to HN if I can't get it to work.
I don't have Note 4 but maybe something simple like using app for BT connectivity would help... Bluetooth Auto Connect or something.
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
One more thing. Reset your watch before you try. When I had pairing issues that did the trick for me.
Hi,
I own a N910F (EU version) and i had no problem to pair my moto360... just start android Wear and everything worked well...
Are you running any blocking apps, like Xprivacy, a firewall or the like?
The phone is totally stock bar a few apps loaded but nothing that should affect the pairing.
I went back to the store and showed them what was happening. The girl working there pulled out her SM-N910G and it connected first go to the Moto 360. The only thing we could figure is she had the generic samsung software and I have the Telstra variant.
As it was a Telstra supplied phone I got onto their facebook support page. They gave me a few things to try but none of it worked until I bit the bullet and fully factory reset the phone. Having worked on it for a few days to this point, I forgot to backup my photos before resetting :crying:. On the bright side though the phone and watch now connect and work perfectly together.
I had he generic Samsung ROM downloaded ready to flash onto the phone if the reset didn't work but thankfully it has...
Just got a moto 360 in today and I cannot get it to update android wear. I've done everything I can think of. Rebooting it, resetting it, letting it sit, I've cleared app cache on Android wear and even uninstalled it.. I don't know what else to do. It gets to about 25% complete everytime and then it disconnects from my phone and says "unfortunately Google services has stopped working". And in order to get it to let me reattempt the download I have to reset my device completely. Anyone else have any thoughts??
Exact same thing has been happening to me! I just got the Moto 360 yesterday.
Help would be much appreciated.
I'm thinking about just returning it and waiting for the second gen to come out..
Imh4lfdead said:
I'm thinking about just returning it and waiting for the second gen to come out..
Click to expand...
Click to collapse
Look at the reviews of the Android Wear app. Many, many people seem to be having this problem with the latest update. I think I'll just wait it out until the app fixes these issues.
I just got my replacement Moto 360 today and had this problem. I thought Motorola sent me a defective replacement and was frustrated as hell for a couple hours lol. I was able to solve it by using a previous version of Android Wear app (I had a titanium backup saved from the end of June) and I was able to update the watch normally again. I reset the watch after restoring the old version of the app then checked for updates and this time it downloaded the entire thing and updated then after updating I updated the app to the newest version and all is well!
bsktballstar3131 said:
I just got my replacement Moto 360 today and had this problem. I thought Motorola sent me a defective replacement and was frustrated as hell for a couple hours lol. I was able to solve it by using a previous version of Android Wear app (I had a titanium backup saved from the end of June) and I was able to update the watch normally again. I reset the watch after restoring the old version of the app then checked for updates and this time it downloaded the entire thing and updated then after updating I updated the app to the newest version and all is well!
Click to expand...
Click to collapse
I just bought my Moto 360 all excited to get my Android Fanboyism to the next level.
The first thing I did was try to update my Android Wear version.
And This is when I start getting the error..
It keeps saying google play services crashed.
google apps crashed..
Someone help..
I Can Help!!!
I can help you guys out. Just three days ago I bought my moto 360 at your SW version and had this EXACT issue. Here is how I fixed it.
First off, do yourself a favor and delete the lastest version of Android Wear on your phone. While you're at it, be sure to get rid of Moto Connect as well if you have installed it. Basically, what is happening, is android wear 4.4 doesn't seem to be compatible with the latest version of Android Wear for Phones, so as your phone is attempting to update your watch from 4.4 to 5.1.1, it throws this error.
Step two, disconnect your Moto 360 from your phone in the Android wear menu on your phone. Factory reset your Moto 360.
Step three, go to Here on your phone and download that APK to a location you can find it. This is an older version of android wear.
Step four, install this APK. Reboot your phone for good measure, and connect your Moto to your phone using the version of Android wear on your phone. MAKE SURE TO NOT ALLOW ANDROID WEAR ON YOUR PHONE TO UPDATE IN THE GOOGLE PLAY STORE.
Step Five, once everything is connected, on YOUR WATCH, go to settings --> about --> software updates. This step takes a LONG TIME, around 10-20 minutes, and your watch must be over 80% to complete this. When it finishes (the green circle wraps all the way around the X) it will ask if you want to upgrade. Tell it yes. When the watch finishes and reboot, FACTORY RESET IT AGAIN.
Step Six, With the watch reset, remove android wear from your phone, and do a fresh install on the play store. Now connect your phone to your watch. You should no longer have any issues. Your watch is now running Wear 5.1.1 and your phone is running the latest AW App. Go ahead, install Motorola connect and any other apps you want to have, and most importantly, ENJOY YOUR NEW WATCH!
To any mods out there watching, I'd recommend sticking this post or something. This is an error that is going to come up a LOT until google figures out why that happens. To my knowledge, this is the ONLY way to get a 4.4w2 Moto 360 running on the latest android wear release.
---------- Post added at 10:48 PM ---------- Previous post was at 10:46 PM ----------
Check out my post just below yours. I fixed mine this way. Post #7.
wydra91 said:
I can help you guys out. Just three days ago I bought my moto 360 at your SW version and had this EXACT issue. Here is how I fixed it.
First off, do yourself a favor and delete the lastest version of Android Wear on your phone. While you're at it, be sure to get rid of Moto Connect as well if you have installed it. Basically, what is happening, is android wear 4.4 doesn't seem to be compatible with the latest version of Android Wear for Phones, so as your phone is attempting to update your watch from 4.4 to 5.1.1, it throws this error.
Step two, disconnect your Moto 360 from your phone in the Android wear menu on your phone. Factory reset your Moto 360.
Step three, go to on your phone and download that APK to a location you can find it. This is an older version of android wear.
Step four, install this APK. Reboot your phone for good measure, and connect your Moto to your phone using the version of Android wear on your phone. MAKE SURE TO NOT ALLOW ANDROID WEAR ON YOUR PHONE TO UPDATE IN THE GOOGLE PLAY STORE.
Step Five, once everything is connected, on YOUR WATCH, go to settings --> about --> software updates. This step takes a LONG TIME, around 10-20 minutes, and your watch must be over 80% to complete this. When it finishes (the green circle wraps all the way around the X) it will ask if you want to upgrade. Tell it yes. When the watch finishes and reboot, FACTORY RESET IT AGAIN.
Step Six, With the watch reset, remove android wear from your phone, and do a fresh install on the play store. Now connect your phone to your watch. You should no longer have any issues. Your watch is now running Wear 5.1.1 and your phone is running the latest AW App. Go ahead, install Motorola connect and any other apps you want to have, and most importantly, ENJOY YOUR NEW WATCH!
To any mods out there watching, I'd recommend sticking this post or something. This is an error that is going to come up a LOT until google figures out why that happens. To my knowledge, this is the ONLY way to get a 4.4w2 Moto 360 running on the latest android wear release.
---------- Post added at 10:48 PM ---------- Previous post was at 10:46 PM ----------
Check out my post just below yours. I fixed mine this way. Post #7.
Click to expand...
Click to collapse
Thank you... It worked. <3
Finally, I found a solution that works! Thanks a lot!
wydra91 said:
I can help you guys out.
Click to expand...
Click to collapse
Bruh. Eternally gracious.
Please someone help, i tried exactly above instrucciones and nothing, im in centro america, i dont know if that its blocking the update or something
Enviado desde mi SM-N920I mediante Tapatalk
[POSSIBLE FIX] Disable Google Fit app on Moto 360. Working so far...
Thanks to several users on google support and reddit
I received my OTA update for Android Wear 1.4 this morning.
Running a Moto 360 V2 and a stock Nexus 6 with MRA48N.
Now my watch keeps giving Google Play Services has stopped working error on screen.
I've tried factory reset and older version of Android Wear... Nothing works.
PLEASE HELP
Same issue here. I tried the old fix of unpairing, deleting Android Wear from phone and installing and older APK. Factory reset watch and ran through the set up...all seemed to work fine until the Android Wear app updated, then back to same issue.
RickyGC said:
I received my OTA update for Android Wear 1.4 this morning.
Running a Moto 360 V2 and a stock Nexus 6 with MRA48N.
Now my watch keeps giving Google Play Services has stopped working error on screen.
I've tried factory reset and older version of Android Wear... Nothing works.
PLEASE HELP
Click to expand...
Click to collapse
I did this as well with the same results hope they come out with a fix soon.
Same issue here, hope google fix it quick
I had brougth my moto 360 v2 two days ago
I fixed it here is what I did
Uninstall Android Wear make sure to clear data and cache first
Download the previous APK http://www.apkmirror.com/apk/google...-wear-1-4-0-2392391-gms-android-apk-download/ and install
Factory reset watch and pair
A pain in the neck but it worked just dont update to the newer version till they get it right.
Nope that didn't do it either error came back after about 15 minutes.
Same Problem here with Moto 360 2nd Gen
I am also experiencing the same issue on my Moto 360 2nd Gen.
I have an open ticket with Google.... I was told this has been escalated to their Advanced support team.... still waiting for updates.
I have wiped cache within Google play services and downgraded to stock Google play services.. re-updated.. Wiped and cleared cache of Android wear and installed previous versions.. still same errors:
Moto 360 2nd Gen
Android Wear:1.3.0.2230669
Android OS: 5.1.1
Build: LLA44S
Google Play Services: 8.1.07 (2229520-534)
Errors:
-Google Play Services error Unknown issue with Google Play Services
-Unfortunately, Google play services has stopped.
Phone:
LG G4 running Android 5.1
I had this issue with my v2 today and I uninstalled google fit and it solved the issue. Did this before I knew it was a known issue to lol.
Sent from my Nexus 6 using Tapatalk
I found a solution, worked for me with moto 360 v2 and stock Galaxy S6
-Unpair watch from android wear app
-Factory reset watch
-Unistall Android wear (data and cache clead first)
-Clear data and cache from Google Play Services
-Reboot phone
-Fresh install Android Wear APP from google play store
-Pair the watch
Rock Solid :good:
I was able to resolve the issue by unpairing the watch from Android wear on my phone, Factory Resetting the Watch and then pairing it up to a Nexus 7 Tablet running Android 6.0 and the latest version of Android Wear. The watch synched to the tablet, was able to receive notifications. Once i confirmed there was no more "Unfortunately, Google Play services has stopped error", i then unpaired from the Tablet Android Wear, Factory reset the watch and re-paired to the same original phone running the latest Android Wear.
It has been almost 9 Hours since this was completed and this appears to have resolved the issue for me.
xJuicex said:
I was able to resolve the issue by unpairing the watch from Android wear on my phone, Factory Resetting the Watch and then pairing it up to a Nexus 7 Tablet running Android 6.0 and the latest version of Android Wear. The watch synched to the tablet, was able to receive notifications. Once i confirmed there was no more "Unfortunately, Google Play services has stopped error", i then unpaired from the Tablet Android Wear, Factory reset the watch and re-paired to the same original phone running the latest Android Wear.
It has been almost 9 Hours since this was completed and this appears to have resolved the issue for me.
Click to expand...
Click to collapse
This worked for me too. It appears to be Google's recommended path... and I've yet to have it let me down. On my fifth (ugh, don't ask) Android Wear watch... this basic strategy has (painstakenly) worked each time. Especially when I get a watch that has been in cold storage, and still has Android Wear 1.0W on it.
My watch disconnects whenever i install any wear enhanced app / watchface. I have to restart the watch to reconnect it. It happens on installing any app/face! Plz help.
PS: tried reseting the watch and the phone too. I have it paired to a Moto X2014 running 5.1 stock unrooted.
its end of januari 2016 and still have the same problems. I read people who factory reset and install the wear app back and its fixed. but its not. if the watch gets disconnected a few times for being to far away from Phone then after a while whatsapp messages stop working to show up. I also get the message that i need to installe google play services. on my Phone. wich is installed and on latest version...
Only thin working right now is using the android wear app 1.1 wich works perfectly. But in the play store the update keeps popping up so i need to watch out that i dont press update all. because then it will be reinstalling the latest version wich is a *****.
Cant wait until 1.5 is released.... hope it will be fixed then.
is there a way to report this to google or Motorola somehow. everyone seems to have the same issue here. why isnt this fixed sooner?
I had my Huawei watch 1 working with Android Wear 2 on my iPhone 7+ working for several months with iOS10. However, as soon as I upgrade to iOS 11 I realised that my Huawei Watch was not connected to my iPhone but still connected to and working on my wifi. Having tried unsuccessfully many times to pair the watch and phone I decided to reset the watch and reinstall AW2. BIG MISTAKE.
Although I reset ok and AW2 asking me if I want to pair with my watch, every time pairing fails. I have gone to Blue tooth and told it to forget the Huawei watch, which it does and I then start again. However after more than 20 unsuccessful attempts, I conclude that there is an issue between iOS11 and the watch & AW2. The Watch now will only function in settings and is now useless, unless and until the three separate organisations get their act together and resolve the conflict.
Any thoughts or suggestions or experience to share before I buy a new (Apple?) watch
Similar
Hi, I am also having trouble, but it is getting better. I don't think ios 11 is the problem as I was running my Huawei with aw 2.0 on my iPhone 6 after updating to 11. Everything was as it was on ios 10. Then, a few days later I got the iPhone 8 plus and everything fell apart. The BT connection has been very unreliable. I could actually watch the connection rapidly connect and then disconnect over and over on the AW app and my phone settings. I also lost Google Assistant and the Play Store. Today has been much better. BT connection stable all day and GA is back, but I still can't connect to the Play Store. Have you found any answers?
Factory reset helped me.
Same thing here, updated to iOS 11 and it was working, but after a day it got disconnected and never re-connected, trying a factory reset did nothing, could not reconnect.
Same with me. I thought it was working after I've updated the IOS to 11, but after a day, my watch refuse to connect to the IPhone7. Watch's Bluetooth kept on toggling off automatically.
Can anyone confirm the Factory Reset (watch) solve the problem?
boss_y said:
Factory reset helped me.
Click to expand...
Click to collapse
Yep, can’t connect anymore...
Sent from my iPhone using Tapatalk
---------- Post added at 03:37 PM ---------- Previous post was at 03:36 PM ----------
tamaamd64 said:
Same with me. I thought it was working after I've updated the IOS to 11, but after a day, my watch refuse to connect to the IPhone7. Watch's Bluetooth kept on toggling off automatically.
Can anyone confirm the Factory Reset (watch) solve the problem?
Click to expand...
Click to collapse
No!
Sent from my iPhone using Tapatalk
Same problem. Dying to get the solution... For now, I am trying to downgrade my iphone to 10.3.3
If I watch Bluetooth settings it’s getting connected but after 30 seconds it gets disconnected and on and on...
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——————
I can confirm it’s working after manually turning off and then on wifi and Bluetooth in Iphone settings. If you do it in control centre it won’t work. Only manually in settings! Hope it helps anyone...
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I've had the same issue as you guys. It worked on the IPhone8 for a couple hours then disconnected. I couldn't even get it to pair after that. I spent a couple hours at an apple genius bar today. While there ios 11.0.1 dropped. I installed and could pair my phone to the watch but it quickly started having issues. It was constantly connecting and disconnecting. They asked if they could have my phone to send in and have the logs checked. I agreed and they gave me a new phone. Hopefully this helps them fix the issue in a future update.
I'm having the same issue with a Fossil Q Founder 2.0, so this seems to be a larger iOS 11 / Android Wear compatibility problem and not hardware-specific. It was working fine on iOS 10, but as soon as I upgraded to 11, the watch was having issues staying connected (which in turn drained the watch battery very quickly). I had the same idea as above, and tried factory resetting the watch - now I can't get it to connect at all.
I signed up for a beta software profile on the iPhone. I received ios 11.1 beta today and immediately installed. My watch is presently paired and receiving updates ?
Edit: It only stayed connected for ~half hour. I just submitted a detailed report to Apple through their feedback app.
My theory is that iOS is killing/hibernating/sleeping the Android Wear app after some time in the background.
What I'm doing:
- review the connectivity from time to time
- if it is not working:
, manually kill the Android Wear app, open it again and, from the card in the watch, start the resync process.
Some extra information: Moto 360 2nd gen + iPhone 6 with iOS 11.0.1
In addition to this, the application on the iPhone is constantly active in the background and will kill the battery in a few hours.
ip 7 plus + huawei watch 2
I have a Nixon Mission and after upgrade to iOS 11.0 (iPhone7) I have also lost connection. I did a factory reset that worked for about half an hour... I also tried with iOS 11.0.1 and the **** is the same.
ggirao said:
I have a Nixon Mission and after upgrade to iOS 11.0 (iPhone7) I have also lost connection. I did a factory reset that worked for about half an hour... I also tried with iOS 11.0.1 and the **** is the same.
Click to expand...
Click to collapse
Same here. Reset watch and now can't connect at all. Interestingly it doesn't show up as a device in Bluetooth settings to forget
And another one here. I haven't tried a factory reset, just in case I can't reconnect. But nothing I do seems to fix the problem. After the iOS11 upgrade my watch was initially connecting ok, but now it won't. I've rebooted both devices, toggled airplane mode, wifi, bluetooth, killed Android Wear app (iOS), etc. Nothing seems to work.
Well guys I sold my Huawei watch and got a series 3 Apple watch. All I can say is watch os4 is miles ahead of Android wear 2.0. I've been on Android since the inception of the smartphone. This is my first iPhone and I'm learning to really love it. Android is in the same ballpark in the phone arena. As for the watch department, android is not even in the same universe. Android does offer way better selection and style, but software pffft. I hope Apple fixes the issue quickly for you guys. I've gave them lots of information and logs through their beta program, hopefully it helps. RIP Huawei watch ?
Hi!!! had the same problem.. i put my phone on airplane mode a couple of seconds.. (to get wifi and bluetooth off) and the disabled airplane mode... and instantly reconnected to my huawei watch,
Hope this helps.
Anyone figured this out yet??
I have an iPhone 6s and running iOS 11.1 beta 2. I did a factory reset on the watch and the setup screen would show the watch but when I select it, it says cannot pair. I cannot connect to it at all! This happened when I was on the stable release of iOS 11 too just in case you are going to say it’s brcause I’m using a beta version of iOS. Thanks in advance!!
With latest firmware and lates android wear update everything works as it should. Cheers b.
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Good morning all
Is there anyone in the community who uses the Locus Map add-on on their Samsung watch?
I installed it on my Galaxy Watch, but I have a issue, the add-on can't connect with the Locus app on my S10e....
I already tried to clear cache & data from "Samsung accessories service" app as suggested by the Locus support, but it doesn't solve my problem...
Any advice is welcome...
Cheers
There are two add-ons. One is for the free Locus, second is for the paid one. Do you have the correct version?
Yes, i have the pro version (i bought the one for the smartphone)
It may sound stupid, but have you tried to restart your Watch? I had a similar problem. Locus on my GW was disconnecting after a few minutes. A restart solved it for me.
Yes, i have restarted both device, watch and phone.... and to be sure, I made a factory reset on the watch, uninstalled locus from the phone (after cleared cache & data) and made a fresh install of locus Pro on both devices.... but the issue was not solved...
Edit:
I wrote to the Locus team and they answered that we are two having this issue and that they don't have gear developer recently.... maybe they will remove the gear add-on from the Galaxy Store
Thanks for the update! That's bad news. Locus add-on hasn't been updated for ages... According to your signature, you have a device with Android 10. I'm on Pie, where is pairing working fine - at least for me. Do you have a second device with Pie? Sorry I couldn't help.
thanks for trying!
My other device is a Huawei P30 pro but he's also running under Android Q.
I have an old one, a galaxy S7 under Oreo (if I remember well), but I don't want use it, I have it in my son...
And a galaxy watch can only be pairing with one device.... it means that every time I want use locus on my watch, I should factory reset my watch ...
That's can't be a a long-term solution....
Anyway, thanks again for trying
Hi!
Today, I received an OTA update of the Galaxy Wearable application and it seems that Locus work again on the galaxy watch.
I'll test it soon and give you feedback about....
Edit:
I did two mountain bike trips of 30 and 25km and it worked wonderfully
So, I'll continue to use it ans let you know if something is wrong....