Help identifying my model of LG G3 - G3 Q&A, Help & Troubleshooting

I bought my phone and they told me that it was the d855 international 32GB 3GB RAM version, it came and it's currently on Stock 4.4.2 and was already rooted for some reason, I figured that out because there is no Update Software option and because of that I then ran Root Checker and it is indeed rooted.
I bought it planning on installing LineageOS, but I'm unsure if it really is the D855 model, it has 32GB of Storage, it DOES NOT have the antena of the Korean version, in Hardware Settings it says Model LG-D855 and in Software Settings it says Software Version D85510m.
The thing is that when I'm following this guide while I'm running LG UP the program says that my Phone is currently in version ls990zvb, why is that? should i trust LG UP? or should I trust the retailer?, I read that LS990 is a Sprint version and that ls990zvb is Lollipop for those devices, but my phone right now is running 4.4.2 Kitkat, not Lollipop.
I don't want to brick my phone just by installing the wrong KDZ from the incorrect model, and I really don't know which version it truly is, because I read somewhere that they can just edit the name and version that it shows in the Settings but it also doesn't make any sense that LG UP says that I'm running Lollipop while I'm not. I just want to use LineageOS and that's it.

Maybe this will help

Maybe the phone is refurbished and you should get it exchanged from the retailer asap?

chuardo said:
I bought my phone and they told me that it was the d855 international 32GB 3GB RAM version, it came and it's currently on Stock 4.4.2 and was already rooted for some reason, I figured that out because there is no Update Software option and because of that I then ran Root Checker and it is indeed rooted.
I bought it planning on installing LineageOS, but I'm unsure if it really is the D855 model, it has 32GB of Storage, it DOES NOT have the antena of the Korean version, in Hardware Settings it says Model LG-D855 and in Software Settings it says Software Version D85510m.
The thing is that when I'm following this guide while I'm running LG UP the program says that my Phone is currently in version ls990zvb, why is that? should i trust LG UP? or should I trust the retailer?, I read that LS990 is a Sprint version and that ls990zvb is Lollipop for those devices, but my phone right now is running 4.4.2 Kitkat, not Lollipop.
I don't want to brick my phone just by installing the wrong KDZ from the incorrect model, and I really don't know which version it truly is, because I read somewhere that they can just edit the name and version that it shows in the Settings but it also doesn't make any sense that LG UP says that I'm running Lollipop while I'm not. I just want to use LineageOS and that's it.
Click to expand...
Click to collapse
I feel like you should trust LGUP, even though it reports the wrong version number. Checking the build.prop file also might help.

While not definitive, you could take off the back cover and look on the left side of the phone. It should have the model number printed there.

bmatney said:
While not definitive, you could take off the back cover and look on the left side of the phone. It should have the model number printed there.
Click to expand...
Click to collapse
Well, my G3 says 'D850' there, but it's really a D852 (found out the hard way, bricked my phone then had to use LGUP), so I'm not sure how accurate the number is (ironically).

Related

[D850] Lollipop Update not found - Unlocked Phone

Hi,
I bought a LG G3 from Ebay which was blocked on AT&T for using it both in the USA and in Europe (I choose this model for its frequencies supported). It is a D850 model as you can expect.
After receiving it, I unlocked it to run different carriers. I rooted it as well.
I want to install the AT&T 5.0.1 update from OTA (I don't care about root right know). But I have one big problem. I keeps saying that my software is up to date which is wrong. Is it because I'm on T-Mobile right know and AT&T blocks the update ?!
I'm using build D85010d. right know and I never had a software update notification. I've tried to set my phone date to a couple days forward as suggested by Android Police. No luck.
I just want to have the update. After that if it says "you are rooted, you can't install", I will unroot it and reinstall.
Is there any way to update manually ? I heard it's impossible thanks to AT&T.
This is beginning to irritate me.
Thank you in advance
picobuntu said:
Hi,
I bought a LG G3 from Ebay which was blocked on AT&T for using it both in the USA and in Europe (I choose this model for its frequencies supported). It is a D850 model as you can expect.
After receiving it, I unlocked it to run different carriers. I rooted it as well.
I want to install the AT&T 5.0.1 update from OTA (I don't care about root right know). But I have one big problem. I keeps saying that my software is up to date which is wrong. Is it because I'm on T-Mobile right know and AT&T blocks the update ?!
I'm using build D85010d. right know and I never had a software update notification. I've tried to set my phone date to a couple days forward as suggested by Android Police. No luck.
I just want to have the update. After that if it says "you are rooted, you can't install", I will unroot it and reinstall.
Is there any way to update manually ? I heard it's impossible thanks to AT&T.
This is beginning to irritate me.
Thank you in advance
Click to expand...
Click to collapse
have you found any solutions to this? i'm using an unlocked att G3 as well (although not blocked) and I can't figure out how to update. i even tried to put someone's ATT sim in it and it still said it was up to date, which is completely false. god i hate att. can't update, can't use Qi charging, can't do anything.
I can't update my lg g3(d855) too. It's have the 4.4.2 kitkat and i want upgrade it to 5.0.1 lollipop.
Plzz help if u find a solution to this problem
Same issue .......how to update to lollipop manually ....................... if someone can help it will be appreciated :good:
I am having an issue with the AT&T Lollipop update, as well. I bought a D850 from eBay on KitKat 4.4.2, and when I inserted my AT&T MVNO SIM and checked for updates, it found the Lollipop update. It started downloading, but about 2/3 of the way through, the display shut off (I had it set for 15 minutes). When I got the display back, this action had stopped the download, and it did not continue. Now, when I check for updates, it just says I have the current version. I have run system resets, and tried a different AT&T SIM, but I can't get the Lollipop download again. Does the start of a FOTA download set a flag somewhere that prevents re-downloading?
Only thing I could think of is asking for a .kdz file for your phone and carrier and then flashing that using the LG Flash Tool
unable to update D850
I have the same issue. I have a D850 AT&T version and my is not showing any update available. I am in 4.4.2. Any solution how to update? Please help. Thanks to all
I'm another victim of this. Have someone found a solution? I'm desperated. And sad, I feel scammed.
At&t LG g3 d850
Hi, I'm New in the XDA forum.
My name is Neeraj
And when I saw your post, I found me.
What ever you do please don't do custom rom update.i found that in a hard way.
Like you I too bought one from ebay, at&t logo but unlocked, and while trying to update says it's up to date.
Later I found out I need at&t SIM to update the phone. Because it's only network unlocked not the entire phone. It still got some sorts of at&t restrictions.
Any way I went and rooted, installed twrp, and cm13 6.0.1 then Walla my phone goes into reboot loop and when it finally opens up the network doesn't work.
By the I'm in Australia , temporary residence and I don't have at&t SIM.
So good luck and infact i'm hoping some one will guide me too
I fixed it, don't know exactly if it will work on others.
But what exactly I did was search Google download official stock rom for at&t LG G3 D 850 ( KitKat or lollipop), flash the rom and Walla got my IMEI number restored and it fixed my boot loop problem.
Then backed up by all data, IMEI, etc and then flashes back to custom CM marshmallow. Now all is well. ?
Hope it this will help some one aleast a newbie lie me

D855 and LS990 simultaneously?

Hello, I've bought an used G3. It runs 5.0 and I wanted to upgrade, but I got confused:
In hardware info it displays LG-D855 while on the back when I opened it, it says LS990 multiple times. LG mobile support tool couldn't identify the version and there is no update option in phone menu. Also it runs Montary 8.3 which as I googled is some custom rom.
So... Any ideas?
may be your phone is refurbished
I don't know, the phone is used.
So, as I checked in some program, it's LS990.
Should I risk upgrading?
Your phone is ls990.Your phone is refurbished.You don't install d855 rom .I think install fulmics rom but choose arome installer menĂ¼ ls990.My english is very bad.Sorry

LG G3 D858HK10d Unable to find a way to update to Marshmallow, stuck at KitKat

Hi.
I purchased a second hand LG G3 quite a few months back, only to find out after trying to update that my version was the D858HK, which does not seem to have any official way to update past KitKat on the phone. After some digging around, I did find some methods, like flashing the KDz file. However, none of the KDz files I've found on the internet seem to match the model of my phone, which is D858HK10d, or v10d.
I was wondering if there is any other way to get rid of KitKat and move on to the newer versions.
It is rooted.
Thanks in advance, XDA Forums. You guy's do the Android God's work.
yaromoviewill said:
Hi.
I purchased a second hand LG G3 quite a few months back, only to find out after trying to update that my version was the D858HK, which does not seem to have any official way to update past KitKat on the phone. After some digging around, I did find some methods, like flashing the KDz file. However, none of the KDz files I've found on the internet seem to match the model of my phone, which is D858HK10d, or v10d.
I was wondering if there is any other way to get rid of KitKat and move on to the newer versions.
It is rooted.
Thanks in advance, XDA Forums. You guy's do the Android God's work.
Click to expand...
Click to collapse
Did you try LG PC Suite?
Also here is the Marshmallow kdz file.(The first one)
http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/Marshmallow+6.0/
Sotiris02 said:
Did you try LG PC Suite?
Also here is the Marshmallow kdz file.(The first one)
(link was here)
Click to expand...
Click to collapse
LG PC Suite doesn't recognize the phone. And the kdz files there dont include the model of my phone, which is a D858HK10d.
Where are you getting the model #? The 10d part may refer to the ROM as 20x would be LP, and 30x would be MM.
This post may help: https://forum.xda-developers.com/showpost.php?p=61011834&postcount=307
yaromoviewill said:
LG PC Suite doesn't recognize the phone. And the kdz files there dont include the model of my phone, which is a D858HK10d.
Click to expand...
Click to collapse
10d is the Software Version of Android KitKat..
Your device is D858HK.
So you can proceed installing that kdz file.

Full g5 systemui and framework for lg g3

I got my lg g3 fixed running v30b and i rooted it got all the lg g5 apps but i dont have custom recovery so i cant flash a rom and everytime i replace the framework and system ui from the lg g5 it gets bricked and i have to flash a new kdz so can someone help me? Please
what the.... why are u trying to port framework without a custom recovery? it's not hard to install there is a program called g3 autorec that you can find online (not on playstore) that will install an old version of twrp for you and backup your current recovery, just make sure u get the right one, there are diff versions for diff g3 models.
Motherboard doesn't support android kitkat/lollipop partitions
Now thats my problem my motherboard doesnt support android kitkat or lollipop so if my use autorec my motherboard is fried thats what happened last time when i tried to downgrade to kitkat i want to get a working port of framework and systemui and maybe lge-res so i can get a taste of the white theme from lg g5 that works for all variants after that i'll use root explorer
Cool?
My software version is
D85230B
V30B for short
Android 6.0 marshmallow
Can somebody please help me?
moreogthanu said:
Now thats my problem my motherboard doesnt support android kitkat or lollipop so if my use autorec my motherboard is fried thats what happened last time when i tried to downgrade to kitkat i want to get a working port of framework and systemui and maybe lge-res so i can get a taste of the white theme from lg g5 that works for all variants after that i'll use root explorer
Cool?
My software version is
D85230B
V30B for short
Android 6.0 marshmallow
Click to expand...
Click to collapse
First downgrade to kitkat (with a d852 tot or kdz), then root, then use autorec. After that you can flash what you want.
RapHaeL_4_4_4_ said:
First downgrade to kitkat (with a d852 tot or kdz), then root, then use autorec. After that you can flash what you want.
Click to expand...
Click to collapse
now i want you to read my reply again what does it say i can't downgrade or i have to pay for a new motherboard because my phone was manufactured in 2016 and believe me I've tryed
moreogthanu said:
now i want you to read my reply again what does it say i can't downgrade or i have to pay for a new motherboard because my phone was manufactured in 2016 and believe me I've tryed
Click to expand...
Click to collapse
Pretty sure you just did something wrong. You say your device is a D852 (from your software version), the fact that a D852 kdz or tot is not compatible with your D852 because it was manufactured in 2016 is very unlikely. You also said that your motherboard was "fried" when you tried to downgrade (which is again, VERY unlikely), if your motherboard was fried you phone would be dead right now.
"now i want you to ...(blablabla)", don't ever say that if you want to get some help.
RapHaeL_4_4_4_ said:
Pretty sure you just did something wrong. You say your device is a D852 (from your software version), the fact that a D852 kdz or tot is not compatible with your D852 because it was manufactured in 2016 is very unlikely. You also said that your motherboard was "fried" when you tried to downgrade (which is again, VERY unlikely), if your motherboard was fried you phone would be dead right now.
"now i want you to ...(blablabla)", don't ever say that if you want to get some help.
Click to expand...
Click to collapse
ok my dude. number 1 chiiiiiiiilllllll number 2 listen to this listen very carefully it says on the box ok note this is the lg g3 box it says. Manufactured: 10/2016 alright so dont come to me talking about it is very unlikey cause when i did it my phone wouldnt charge anymore and several partitions were missing. ok. Chill bruh
moreogthanu said:
ok my dude. number 1 chiiiiiiiilllllll number 2 listen to this listen very carefully it says on the box ok note this is the lg g3 box it says. Manufactured: 10/2016 alright so dont come to me talking about it is very unlikey cause when i did it my phone wouldnt charge anymore and several partitions were missing. ok. Chill bruh
Click to expand...
Click to collapse
I said it was unlikely that the kdz or tot wont work because your phone was manifactured in 2016, not that your phone was manifactured in 2016.
That being said, I guess you don't understand really well english and that's causing some misapprehension.
I was not rude or anything, I was just trying to help you.
Have a nice day, I wont answer anymore.
I strongly recommend this thread is closed.

How to find the exact version of the G3 I own

Hello,
Today I bought a G3. Was working but the SIM card was not working, the Bluetooth was not working and the wifi was not working.
The information on the about phone section were... LG G3... 32Gb storage Android 6 security patch 2016 I can't remember what month.
I did a few factory resets as I red that I might help.
Did not.
Phone not rooted. No custom recovery.
So I made a great mistake.
Decided to flash a factory image using the TOT method. Downloaded the D855 Europe version or international...
Did not work. Got a message something about wrong model version.
So I tried the kdz method.
Now it's bootlooping.
Now back to the question: how can I find the real version of my phone?
I searched the imei... I got D855 but no version. I mean it said it had 2Gb of RAM and 32Gb of storage.
I would like to reflash the phone (want to create a car dash cam) so I don't really need wifi, data or Bluetooth.
Does someone know a way to determine the right install number. Or if the phone is fake...
The only version of g3 i know to have 2gb ram and 32gb of storage is the g3 isai in Japan
DTTR said:
Hello,
Today I bought a G3. Was working but the SIM card was not working, the Bluetooth was not working and the wifi was not working.
The information on the about phone section were... LG G3... 32Gb storage Android 6 security patch 2016 I can't remember what month.
I did a few factory resets as I red that I might help.
Did not.
Phone not rooted. No custom recovery.
So I made a great mistake.
Decided to flash a factory image using the TOT method. Downloaded the D855 Europe version or international...
Did not work. Got a message something about wrong model version.
So I tried the kdz method.
Now it's bootlooping.
Now back to the question: how can I find the real version of my phone?
I searched the imei... I got D855 but no version. I mean it said it had 2Gb of RAM and 32Gb of storage.
I would like to reflash the phone (want to create a car dash cam) so I don't really need wifi, data or Bluetooth.
Does someone know a way to determine the right install number. Or if the phone is fake...
Click to expand...
Click to collapse
Surefire way is to take apart and look at motherboard
@DTTR, as mentioned, the only version with 2GB/32GB was the LG Isai. Released just before the G3. There's different models of that. VL with 3/32 and the FL with 2/32. Both are GSM. Appearance-wise the bottom looks a little different (if the front hasn't been replaced).
If that is what it is I don't know anything about FW/ROM availability.
This page seems to have the best spec sheet.
https://www.devicespecifications.com/en/model/aba92c86
XDA thread.
https://forum.xda-developers.com/lg-g3/general/lg-isai-fl-lgl24-t2897063
LG G3 D851, PAC-MAN LP ROM, MultiROM, Tapatalk 4.9.5

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