Charging Problem - ZenFone 2 Q&A, Help & Troubleshooting

So I Purchased a New USB Cable Yesterday for My Zenfone 2 Ze551ml phone and it was working pretty good.
1- Its a Flat Cable
2- With 6 Months Warranty
3- Was working fine with no charging issues or anything and was Fast Charging my Phone Properly
Then it suddenly stopped Working
And now my Phone is Not Charging or Fast Charging with any cable even the New Original Samsung Cable I just removed from my s6 Edge Box
And also it Took me a Good 10 minutes to finally get it to charge normally without Fast Charging on the Samsung Cable so I have just kept it at that for now and letting it charge up
What my Question is What should I do now?
Have the charging port Checked and Replaced if it doesn't charge today or have the Company I bought the Cable from reimburse me or what?
I'm in India so that u have a basic idea of which will be Easier
Also I need my Zenfone as this is my Daily Driver, I just got the S6 Edge and it doesn't have dual sim functionality so I Haven't Completely Shifted my usage to that solely.
Please Help
and Thank u for taking the time .

Related

Note 2 a weird Charger USB Cable Problem Plz Help

I have a weird problem with my Note 2. Recently my phone was repaired ( changed Display and Main board)
working fine at today Afternoon, but now my phone is not charging with my Stock charger, my brothers phone charge with my Charger but my Note 2 wont. I tried his charger and it works, then I connected my phone 2 pc with the same usb cable I used in my charger, and it charge but pc cant recognize my phone, Same cable work for other phone and charger also work for other phone.
I Factory resetted my phone but not working Switch off, Battery pulled out. still not working.
Do I hv to Reflash my phone.
I'm downloading DN3_v5+ rom
I'll try this one.
But it will take around 4hrs, and what if it wont work.
Plz Guyz Help me
It sounds like your USB port on your phone is messed up. A lot of times with a bad micro usb port it will either not charge but sync data or it will not sync data but will charge. Also this goes for the actual usb cables as well. If you use a known good usb cable and it will either not charge or not sync dats on your pc, then it's most likely your usb port on your phone is bad. Even the refurbished devices sometimes will have bad ports that were not fully tested before passig QC so this is what I suspect is going on with your phone.
bullooka said:
I have a weird problem with my Note 2. Recently my phone was repaired ( changed Display and Main board)
working fine at today Afternoon, but now my phone is not charging with my Stock charger, my brothers phone charge with my Charger but my Note 2 wont. I tried his charger and it works, then I connected my phone 2 pc with the same usb cable I used in my charger, and it charge but pc cant recognize my phone, Same cable work for other phone and charger also work for other phone.
I Factory resetted my phone but not working Switch off, Battery pulled out. still not working.
Do I hv to Reflash my phone.
I'm downloading DN3_v5+ rom
I'll try this one.
But it will take around 4hrs, and what if it wont work.
Plz Guyz Help me
Click to expand...
Click to collapse
I've heard a bunch of people having this problem. My temporary solution was buying an additional batter w/charger for battery. But the usb flex cable I repaired myself last week. The part was $11.00 and the tools to pry apart and unscrew the phone were about $10.00. There are several tutorial videos on YouTube that guided me through the process.

Problem charging - dodgy usb port?

My phone is having some issues charging. Firstly I took the phone to Canada for a fortnight from UK. The phone charged normally for about a week and then one day the battery got very low (3%) and the phone would take a charge. I dont know if this issue was caused by using a plug adaptor or by letting the battery run so low?
When i got home the phone wouldn't charge from the mains initially, but i was able to get it above 15% using a computer usb port and from the on it took a charge from the mains.
As of today it is now playing up again, it wouldn't take a charge from the mains overnight, but I think it is currently charging via my pc, though it seems to require the cable be held at a tight angle.
My wifes galaxy s2 had the same problems as my note 2 in canada, but we were never able to charge it when we got back to the uk. I am looking into replacing the usb port for the S2, so i was wondering if this was something I should be doing for my note 2?
How long is the Samsung Warranty? (phone is 18months old)
Are the usb ports easily replaceable?
Anything I should know before doing this?

Lenovo K8 Note Battery Charging Issue (Showing charging over USB Error)

Hi all.
i bought a lenovo K8 note and also it was working perfectly and now i have a problem in charging.
its already providing a turbo charger with this device. since before two day i connect OTG on my phone and after that when i connect charger all are showing charging over USB and its deadly slow to charge my device. it takes almost 9 to 12 hour for 0% to 100%,
i tried changed cable with new 2.4A fast cable. try with USB 3.0 Ports, Try With Wall mount Chargers 2.0 AMPS, 3.5Amps etc.
I reset the device and also i am flashed my rom with 7.1.1 (Stock ROM). nothing was helpful. still now my device showing Charging over USB while charge with any charger on battery screen. deadly slow to charge up device (almost 12 hour need to full the battery before it was 3 hour maximum time)
So anybody have the same issue. I hope our teams got a solution for this
let me know the solution please.
(Sorry for My Bad English )
with Love Sudheer Kabeer
919020645214
sudheervdm said:
Hi all.
i bought a lenovo K8 note and also it was working perfectly and now i have a problem in charging.
its already providing a turbo charger with this device. since before two day i connect OTG on my phone and after that when i connect charger all are showing charging over USB and its deadly slow to charge my device. it takes almost 9 to 12 hour for 0% to 100%,
i tried changed cable with new 2.4A fast cable. try with USB 3.0 Ports, Try With Wall mount Chargers 2.0 AMPS, 3.5Amps etc.
I reset the device and also i am flashed my rom with 7.1.1 (Stock ROM). nothing was helpful. still now my device showing Charging over USB while charge with any charger on battery screen. deadly slow to charge up device (almost 12 hour need to full the battery before it was 3 hour maximum time)
So anybody have the same issue. I hope our teams got a solution for this
let me know the solution please.
(Sorry for My Bad English )
with Love Sudheer Kabeer
919020645214
Click to expand...
Click to collapse
Been having this same issue myself, I'm too lazy to visit the service centre though, try visiting it maybe?
I am unlocked my bootloader so is that will cause loss warranty ?
sudheervdm said:
Hi all.
i bought a lenovo K8 note and also it was working perfectly and now i have a problem in charging.
its already providing a turbo charger with this device. since before two day i connect OTG on my phone and after that when i connect charger all are showing charging over USB and its deadly slow to charge my device. it takes almost 9 to 12 hour for 0% to 100%,
i tried changed cable with new 2.4A fast cable. try with USB 3.0 Ports, Try With Wall mount Chargers 2.0 AMPS, 3.5Amps etc.
I reset the device and also i am flashed my rom with 7.1.1 (Stock ROM). nothing was helpful. still now my device showing Charging over USB while charge with any charger on battery screen. deadly slow to charge up device (almost 12 hour need to full the battery before it was 3 hour maximum time)
So anybody have the same issue. I hope our teams got a solution for this
let me know the solution please.
(Sorry for My Bad English )
with Love Sudheer Kabeer
919020645214
Click to expand...
Click to collapse
I have been facing the same problem for a week. the turbocharging doesnt work. and it takes about 12 hours to complete charging.
MarufHasan said:
I have been facing the same problem for a week. the turbocharging doesnt work. and it takes about 12 hours to complete charging.
Click to expand...
Click to collapse
Try to replace USB cable I have also faced this problem mine is fixed by replacing USB cable
sudheervdm said:
Hi all.
i bought a lenovo K8 note and also it was working perfectly and now i have a problem in charging.
its already providing a turbo charger with this device. since before two day i connect OTG on my phone and after that when i connect charger all are showing charging over USB and its deadly slow to charge my device. it takes almost 9 to 12 hour for 0% to 100%,
i tried changed cable with new 2.4A fast cable. try with USB 3.0 Ports, Try With Wall mount Chargers 2.0 AMPS, 3.5Amps etc.
I reset the device and also i am flashed my rom with 7.1.1 (Stock ROM). nothing was helpful. still now my device showing Charging over USB while charge with any charger on battery screen. deadly slow to charge up device (almost 12 hour need to full the battery before it was 3 hour maximum time)
So anybody have the same issue. I hope our teams got a solution for this
let me know the solution please.
(Sorry for My Bad English )
with Love Sudheer Kabeer
919020645214
Click to expand...
Click to collapse
I am having the same issue
I was try to change the all are like charger, cable, etc. But nothing was helpful. Basically i am a electronics tech. So I just bypass the charging Lines directly to battery with a suport of and diode.
After that it was much better (but can't see the percentage while charging)
Now I sell the product to some shop..
Now happy with asus zenphone max pro m1
In my finding i got a Final report.
It's battery response issue..
The battery have turbo identifier inside. T+ t- mark ups. (I removed back cover and checked all)
You can see the turbo controller in battery.
Maybe if you are in warranty quickly visit services center and ask for battery replacement.
Have a good time ahead.
Admins This thread is now resolved my self. So please close this with my solution.
Thanks.
With love
Sudheer Kabeer
hemang0000 said:
I am having the same issue
Click to expand...
Click to collapse
I am also facing the same problem
Cable replaced but not solved.
"Charging slowly". Massage on screen.

Quick Charge 3.0 and USB C not working

So charging is extremely slow now: max 280mA showing in Ampere app. Tried different cables and chargers(QC3.0 certified), charging speed remains the same.
I can't connect to PC anymore. Windows doesn't even make a sound when I connect the phone to PC. Showing no device.
Headphones connected to USB port are playing only one audio channel.
I've been using LOS 15.1 since last summer without problems, haven't done any updates since. The problem with USB port emerged a month ago and I am almost convinced it's a HW issue. AIDA64 indicates no temperatures over 36°C in thermal section so sensors are working fine I guess.
Anyone tried these charging ports from Aliexpress? Comments indicate that they are not the same as the original.
It really sounds as hardware problem. I asume you already tried with the phone off, and after factory reset and the problem persists.
In my experience, the original lower board have fuses which are expensive and are replaced by resistors on chinese replacements. If you dont want to lose this, try going into a repair shop and have the USB-C port replaced or desoldered/resoldered from the board. Must be done by experienced guy or it will be melted.
I'd buy the replacement board anyway. As long as you don't use crappy chargers, you shouldnt need the fuse too much, and also, the phone have another fuse in the motherboard.
If you have not tried with the phone off, try it. I got the xiaomi wireless charger and it works like crap with the phone on. it disconnects/maintains chage/stops charging A LOT, but if I charge the phone turned off it charges without issues at full power (8-10W according to my USB meter). Maybe is just the firmware being an ass
Thank you for insights. I confirm that hard reset nor charging solved the missing QC3.0 functionality. It's clearly a HW issue.
The whole situation was caused by losing my original charger on a trip and then using certified QC3.0 charger (not from Xiaomi) and unfortunately - cheap Chinese micro USB C cable. I can't stress this more... Never use cheap cables (or chargers) they can literally fry up your port. In this case it was definitely the cable eventhough it worked fine for 5 months.
It seems (from comments) that beside fuses the charging ports from Aliexpress are missing the possibility to transfer data over USB as well. Which is not that crucial because FTP over WiFi is bearable. The real problem that I need to fix is quick charging because with 280mA on Ampere app it takes 5 hours to charge this phone.
The charging port I've bought on Ali is on its way so I will update this thread in a few weeks after inserting it into the phone.
Losing data over usb is quite a problem if you are into custom roms/mods on native miui (which resets the recovery on each update).
Hope that ali's board does have this funcionality. About charging, you can get locally a wireless charger for now, though for me it only charges fast when the phone is idle, using it always just keeps the charge (probably to avoid overheating).
So how the story ends? We're you able to solve the problem?
I had the same issue with my Mix 2. bought a replacement port from Aliexpress and Witrigs.com. As posted on most forums these replacement ports don't support fast charging (in most cases) and no USB data transfer (this is the case with mine).
I had dropped a message on the witrigs.com website to confirm if their supposedly 'OEM' replacement supports data over USB (it looks much more like the original board in the phone that the 'custom' replica one that is half the price).
but I'm not very hopeful of that being the case, given someone has already left a comment on the product page indicating they bought the OEM version and faced the same issue with no quick charging or USB data transfer
Got some problem when i lost my usb travel charger on a trip.
and now my phone was too slow and cant transfer data even if i buy the new authentic from xiaomi store.
i hard reset for 3 times and but no luck.
omg -___-
I know it's old, but I'll let you in on my problem.
I have the Mi Mix 2 and it was happily fast charging until recently. Still the original plug and cable
I have tried all sorts of theories to get it fixed and one person said to charge it while turned off
So I plugged in my usb cable and turned off my phone. Only for it to automatically fire up and go into fastboot. No charging. Just fastboot on the screen
Obviously I can get out of fastboot mode again, but is mine an option change in the settings that needs addressing?
Thanks

Extremely slow charging problem

Hey guys, I've got a 10 on stock oreo. Replaced battery and screen myself. Everything seemed to be working fine at first but when I tried to charge the phone it would always say slow charging. Also my PC doesn't recognize the phone when I connect it to my PC, only phone charges. I tried 3 different Type-C cables, which are working on my mom's Samsung Galaxy A50. Also I tried cleaning the Type-C port with compressed air and some alcohol. It show on Ampere that it is charging about 250-350 mA. Before trying to replace the usb port are there any suggestions from anyone?
M.Ned said:
Hey guys, I've got a 10 on stock oreo. Replaced battery and screen myself. Everything seemed to be working fine at first but when I tried to charge the phone it would always say slow charging. Also my PC doesn't recognize the phone when I connect it to my PC, only phone charges. I tried 3 different Type-C cables, which are working on my mom's Samsung Galaxy A50. Also I tried cleaning the Type-C port with compressed air and some alcohol. It show on Ampere that it is charging about 250-350 mA. Before trying to replace the usb port are there any suggestions from anyone?
Click to expand...
Click to collapse
*Assuming you replaced the battery with an appropriate one*
Instead of compressed air, try the following:
Turn off the device.
Grab a thin needle(sewing pin type) and try and see if there is junk(sawdust/pocket lint, etc) jammed into the port.
I've done this many times and was always able to restore fast charging by removing the crud that gets packed down in there.
Has worked in my case, on HTC 10 as well as my Pixel 3 XL.
Compressed air didn't always work when stuff gets jammed in there from plugging in.
Good luck!
Sent from my Pixel 3 XL using Tapatalk
Tried it. Still charging at like 15% per hour... This phone is a total mess. There's no ending to the problems.

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