hi guys
pixel just shut off all of a sudden and now wont turn on. pressing the power button for 10 secs does nothing. any suggestions?
Is there any physical damage, were you rooted, unlocked, etc.? This info will help get your problem solved, but my guess is that you need to RMA it to Google.
Sent from my Pixel XL using Tapatalk
i bought this phone off someone on swappa. according to him, its never been rooted. didnt see any physical damage on phone.
eddyz said:
i bought this phone off someone on swappa. according to him, its never been rooted. didnt see any physical damage on phone.
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What happens when you plug it into a power source.
parakleet said:
What happens when you plug it into a power source.
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nothing happens. no charging icon, blank screen. with the plug in, if i hold the power button down, there's a light vibrate every 10 secs or so.
eddyz said:
nothing happens. no charging icon, blank screen. with the plug in, if i hold the power button down, there's a light vibrate every 10 secs or so.
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Try holding the power button for a minute or two. If nothing then try to get your money back. I'm not sure how that works on swappa but you should have some kind of recourse. Thing sounds dead from what you're saying.
try pressing 3 buttons together. if nothing works after 1 minutes, you will need RMA your pixel.
it happened with me as well, no screen, but phone get warm and i can feel that vibration as well....bought from someone here in Brazil, and i really dunno how to start to ask for my RMA
can someone help me??
i think it will be hard to fix, because there's no bootloader....
If you search the net you will see that this issue is affecting about 1% of Pixel XL users. The only thing it seems is to RMA the phone. I hope you had luck returning yours on Swappa.
Related
Hi Everyone,
I purchased galaxy nexus around a week back. Yesterday, it's interface hung up and it stopped responding. I had no other option other then to remove the battery and restart the phone again. I removed the battery and inserted it back but now the phone won't turn on. I've tried everything. I held the power button for atleast a minute and it didn't work. I pressed both volume down and power button but that didn't work either. I removed the SIM card but it still didn't work. I also put the phone on charge but still no response from the phone.
It does not show anything on the screen. Has anyone else faced this kind of problem? Is this a hardware problem? Is there any solution other then replacing the phone?
Looking forward for a reply. Thanks.
Try the power button again. If no worky probably gotta exchange it
Sent from my Galaxy Nexus using xda premium
pakistani said:
Hi Everyone,
I purchased galaxy nexus around a week back. Yesterday, it's interface hung up and it stopped responding. I had no other option other then to remove the battery and restart the phone again. I removed the battery and inserted it back but now the phone won't turn on. I've tried everything. I held the power button for atleast a minute and it didn't work. I pressed both volume down and power button but that didn't work either. I removed the SIM card but it still didn't work. I also put the phone on charge but still no response from the phone.
It does not show anything on the screen. Has anyone else faced this kind of problem? Is this a hardware problem? Is there any solution other then replacing the phone?
Looking forward for a reply. Thanks.
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Click to collapse
Sounds like you've covered most of the methods/states of turning the device on.
All the states of pressing the power button with other options I can think of are: volume up/down/together, usb plugged in and usb removed. Could also try removing the battery in between trying these and varying the length of holding down the power button.
Having usb unplugged, no volume keys pressed and holding the power button for 2-3 seconds has worked best for me.
Otherwise, as suggested above, the other option is to return/exchange the device as defective.
Hope that helps!
How sure are you that the battery is not dead? Of course like you say, the device itself may be dead but still.
Try keeping the phone on charge for a few minutes (say 15) at the very least and then attempt to see if the charging indicator shows on the screen when you click the power button. If it doesn't, then like everyone says, exchange the device....
My 2p's worth...
Thankyou everyone for the reply.
@s1977 pretty sure. It had around 50% battery when it stopped responding. And I also put it on charge for atleast 3-4 hours. Didn't work.
I think the only option left, as you all suggested, is to get a replacement and that's what I was afraid of. I ordered this from the UK and now I'll have to pay extra courier charges + tax to get a replacement.
Anyway, once again thankyou all for your response.
pakistani said:
Thankyou everyone for the reply.
@s1977 pretty sure. It had around 50% battery when it stopped responding. And I also put it on charge for atleast 3-4 hours. Didn't work.
I think the only option left, as you all suggested, is to get a replacement and that's what I was afraid of. I ordered this from the UK and now I'll have to pay extra courier charges + tax to get a replacement.
Anyway, once again thankyou all for your response.
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Click to collapse
Make sure you try holding the power button down firmly for awhile. Once it took about 10 seconds for me. I was starting to freak out.
Sent from my Galaxy Nexus using xda premium
HTC M8 doesn't boot red LED flashing not charging
Hi,
I have big problems with my HTC M8. It is 11 month old.
I is rooted, has 4.16.401.10 firmware, Android Revolution HD 43.0 and
S-off SunShine.
In the evening I put it on the charger with 61% battery left. The next morning it didn't start up anymore and the red LED was flashing.
The battery didn't charge and so long it doesn't boot up at all, I can't connect it to the PC. It is only shows the big battery sign when I connect it to the charger which disappears some seconds later.
I didn't want to send it to HTC for guarantee, because I couldn't put on stock software.
My lokal handy-doctor changed the battery... nothing!
He changed the USB connection... nothing.
The red LED keeps flashing, the battery doesn't charge, it only becomes warm, I cannot turn it on. I have tried to press the power-volume+ -volume- buttons, nothing.
I think HTC will charge me, if I sent it for guarantee, or does anyone have other experience?
What should I do? Any idea?
Greetz
flottotter
Try holding the power and vol up for a long time, maybe a minute or so, and see if there is any change.
redpoint73 said:
Try holding the power and vol up for a long time, maybe a minute or so, and see if there is any change.
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Click to collapse
That was one of the first things which I tried. It has no effect.
Try power+vol up, and also power+vol down, with and without wall charger connected. I've seen a couple people have luck with that. Otherwise, if it still won't work, its pretty much bricked.
Especially since you've already had a new battery installed, it may be a problem on the mainboard.
flottotter said:
I think HTC will charge me, if I sent it for guarantee
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Since you've had a 3rd party take apart the phone, replace the battery, and replace the USB port, your warranty is void.
redpoint73 said:
Try power+vol up, and also power+vol down, with and without wall charger connected. I've seen a couple people have luck with that. Otherwise, if it still won't work, its pretty much bricked.
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I did that so many times. It doesn't help. I think its a hardware problem.
flottotter said:
I think its a hardware problem.
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As you tried all the things I suggested with no luck, I agree its probably a hardware problem.
This would have been justifiably covered under warranty, since its a hardware problem. And since the screen doesn't come on, they wouldn't have known it was ever bootloader unlocked, custom ROM, etc.
But now that you've had a repair shop open it, it will be obvious to HTC the phone has been opened and they will probably charge you for repair.
Replace the old battery and trash the phone. Send it in under "UH OH Protection"
indiana99 said:
Replace the old battery and trash the phone. Send it in under "UH OH Protection"
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From what I'm seeing, the M8 is only eligible if purchased after March, 2015 (which the OP did not):
http://www.htc.com/us/uh-oh-protection/eligible-products/
I have the same problem.
Only the red light work when i plug the usb cable to charge the phone.
Some help?
kloriahdez said:
I have the same problem.
Only the red light work when i plug the usb cable to charge the phone.
Some help?
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This is old, but it might be the solution.
http://forums.androidcentral.com/ht...red-while-charging-rapid-battery-drain-3.html
kloriahdez said:
I have the same problem.
Only the red light work when i plug the usb cable to charge the phone.
Some help?
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Click to collapse
This isn't the "same problem" unless you (like the OP) took it to a repair shop, had them replace the battery and then the USB port? I doubt it.
Posting "I have the same problem" is just lazy, and doesn't give us the proper info for anyone to properly help.
How did this condition come about, did you just find the phone in this condition? Or were you flashing anything or any other actions to cause this condition?
Plug the wall charger (not connected to computer) overnight. Then hold the power and vol up buttons for a minute or 2, and see if there is any change.
Also try a different charger and cable.
redpoint73 said:
This isn't the "same problem" unless you (like the OP) took it to a repair shop, had them replace the battery and then the USB port? I doubt it.
Posting "I have the same problem" is just lazy, and doesn't give us the proper info for anyone to properly help.
How did this condition come about, did you just find the phone in this condition? Or were you flashing anything or any other actions to cause this condition?
Plug the wall charger (not connected to computer) overnight. Then hold the power and vol up buttons for a minute or 2, and see if there is any change.
Also try a different charger and cable.
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Ok, sorry for the lazy answer.
So, yesterday the phone works fine, when i go to sleep.
Today, the alarm clock sounds, I woke up, and when i take the phone, the screen is black. Therefore, it didn't work.
I used another charger and cables, but don't work.
The S.O is sense stock, only had custom recovery, but I never used.
If i plug it to the computer, isn't recognized.
Maybe, you can know any solution for that?
A lot of times, I try, with power + vol up and power + vol down, for around 20 seconds.
Thanks for all help, but my phone didn't change the red flashing.
I think I have to accept that my phone died the red flashing death. RIP
kloriahdez said:
A lot of times, I try, with power + vol up and power + vol down, for around 20 seconds.
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I specifically said to hold power + vol up for 1 to 2 minutes. 20 seconds isn't enough in some conditions.
kloriahdez said:
If i plug it to the computer, isn't recognized.
Maybe, you can know any solution for that?
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Nothing shows up in Device Manager (if you are using PC)? Such as with an exclamation point by it?
No message about Qualcomm drivers?
redpoint73 said:
I specifically said to hold power + vol up for 1 to 2 minutes. 20 seconds isn't enough in some conditions.
Nothing shows up in Device Manager (if you are using PC)? Such as with an exclamation point by it?
No message about Qualcomm drivers?
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I try again yesterday, hold the 3 buttons of 1-2 minutes. After that, hold power and vol + for the same time and any signals.
If i use my PC, doesn't recognize, didn't install drivers, or something else.
So my pixel XL randomly hard bricked and won't turn on display any signs of life. I've tried routine troubleshooting and google support is of absolutely no help since it's out of warranty.
I wanted to sell it for parts on ebay but was wondering how can I wipe my data of it?
Is there a way to wipe the data off a bricked device?
Thanks
kurtcocaine said:
So my pixel XL randomly hard bricked and won't turn on display any signs of life. I've tried routine troubleshooting and google support is of absolutely no help since it's out of warranty.
I wanted to sell it for parts on ebay but was wondering how can I wipe my data of it?
Is there a way to wipe the data off a bricked device?
Thanks
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Click to collapse
I would say depends on whats bricked... If its the screen you should still be able to access the phone via adb. If its the motherboard its fried and thus likely nothing you can do.
adm1jtg said:
I would say depends on whats bricked... If its the screen you should still be able to access the phone via adb. If its the motherboard its fried and thus likely nothing you can do.
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It just hard bricked.. doesn't turn on, doesn't do anything except intermittently vibrate when I hold down all 3 buttons.
kurtcocaine said:
It just hard bricked.. doesn't turn on, doesn't do anything except intermittently vibrate when I hold down all 3 buttons.
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It charges ?
Phalanx7621 said:
It charges ?
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Yes, it charges. I taped down the tree buttons overnight to make it keep vibrating and discharge. It was completely dead, then I plugged it in and it did recharge (started vibrating again and felt slightly warm).
kurtcocaine said:
Yes, it charges. I taped down the tree buttons overnight to make it keep vibrating and discharge. It was completely dead, then I plugged it in and it did recharge (started vibrating again and felt slightly warm).
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Have you charged it up,then held down just the volume down and power button ?
Phalanx7621 said:
It charges ?
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Yup, I've charged it and then tried that combination of buttons and every other combination. The only response I get is intermittent vibrations if I hold down power + vol up + vol down..
Thanks for your help!
kurtcocaine said:
Yup, I've charged it and then tried that combination of buttons and every other combination. The only response I get is intermittent vibrations if I hold down power + vol up + vol down..
Thanks for your help!
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Not sure if this will help but I had this happen to mine. I just held down the power button, for a very long time, and I finally got it to boot. I think it was like 30 seconds or longer. Try that and see if you can get the screen back on.
Hope it works!
Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
fredtre said:
Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
Click to expand...
Click to collapse
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
lucky_strike33 said:
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
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thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
fredtre said:
thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
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This happened to me Was dead ended up doing RMA. SUCKS
matteosaeed said:
This happened to me Was dead ended up doing RMA. SUCKS
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Really? Sh***
I can not use RMA
I’m outside USA
fredtre said:
Really? Sh***
I can not use RMA
I’m outside USA
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Well, I have a suggestion. Leave the device to drain, then, charge it up for a little bit and try the combos again.
When my device was dying before, I was able to get it to respond by leaving it on the pixel stand. It actually could be a bug. I would suggest that you explain to google customer service the situation and tell them you can't return it. It could be as simple as doing something different.
Old trick from the droid incredible. Hold down power button while repeatedly plugging and unplugging the power cord. Worked for me and another xda member i suggested it to awhile ago when we thought our devices were bricked. That same small battery icon would flash from time to time for me also, thats how i knew it wasnt completley dead. Hasnt happened again since.
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
fredtre said:
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
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Mine died last night while on my Pixel stand. I can turn it on but it won't stay on but for maybe 15-30 seconds then it turns itself off. It shows it's charging and that the charge is increasing. I've re-flashed system images, factory reset in TWRP, but I'm RMA.
I have had it plugged in all night, and tried the following ;
Hold power for 1 minute
Hold power and volume up for one minute
Hold power and volume down for one minute
Hold all 3 buttons for one minute
None of these worked.
I have plugged it into a PC but there is no connection.
Is there anything else I can do?
*EDIT* Fixed it! https://forum.xda-developers.com/showpost.php?p=83649851&postcount=7
Its dead phone. What do you want some magic to turn it on? If it dosnt want to turn it on its dead phone and you cant do anything about it.
You might be right, but in the 20 years of owning mobile phones I have never had one that simply "died" before. I've ordered a new charge port as I think it might be to blame.
TylerDurdenK said:
You might be right, but in the 20 years of owning mobile phones I have never had one that simply "died" before. I've ordered a new charge port as I think it might be to blame.
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Click to collapse
Pressing pwr + volume down or volume up won't turn on device.
You're not saying if device can enter to recovery nor fastboot or If your device is unlocked or not or if you have some screen as the logo or if you have some vibration, some led blinking, or if you let it charging with screen on (it must be screen burning) or if device was off while charging...
The phone has no sign of life. No led, no screen on. Nothing.
TylerDurdenK said:
The phone has no sign of life. No led, no screen on. Nothing.
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Click to collapse
Well, there is not much you can do here, it could be a damage at the hardware level, probably in the port charger or at emmc/motherboard.
Also the overcharging or the kernel panic produced for some overheating can make that device won't boot.
The only you should try at software level is this https://c.mi.com/thread-1479882-1-0.html
I fixed it! After replacing the charging port it still didn't work.
However I read somewhere that disconnecting then reconnecting the battery connector inside the phone would work so I tried that and it worked.
Phone back working fully.