[Ques] No Sound from FireTV (Gen1) Optical on certain apps... - Fire TV Q&A, Help & Troubleshooting

I have an original FireTV box which is connected to my surround sound amp via an optical cable (the amp has no HDMI ports). In the sound setting I have enabled "Dolby Digital Over Optical".
For Prime Video, Netflix, and, UKTV it all works perfectly. However for BBC iPlayer, My5, Youtube, and, ITV Hub I get no sound through the amp. If I turn up the volume up on the TV the sound is there (but, obviously, I want it through my surround sound system). It was working fine before the new interface update. I also did a factory reset but it's still the same.
The FireTV is as factory, not rooted or anything.
Any ideas?

Same isuee
Same issue here. After the fire box software update the BBC iPlayer only play sound over HDMI, no sound over optical.
Did you managed to fix it?
Thanks
Peter

pksinan said:
Same issue here. After the fire box software update the BBC iPlayer only play sound over HDMI, no sound over optical.
Did you managed to fix it?
Thanks
Peter
Click to expand...
Click to collapse
After further analysis I discovered that the Netflix app was only producing sound in Stereo (even though the content was DD 5.1). I think Prime Video was the only one generating DD 5.1 over the optical cable. The only way to fix it, as I can see it, is to buy a new AVR unfortunately. This is what I did, I replaced my old AVR with a new one that supports DD+ and, more importantly, has HDMI inputs on the back of it. I now get sound out of the BBC iPlayer app again (though only in stereo, as this is all that it supports) and DD+ 5.1 out of Prime Video and Netflix.
Probably not the news you wanted to hear.

Related

[Q] HDMI experience - audio out problem

I have been playing with HDMI out. Using official Samsung adapter EPL3FHU and TV Panasonic TH-42PX80E. So far I cannot get out audio consistently.
When connected first time, I had system sound off, so I could see picture, but no audio (form system) as expected. When playing movie with BSPlayer, VLC, or MX I got audio out of built-in speaker though (and not through TV).
Reconnected with system sound on, I could get system plonks and boings out of TV. Playing songs from Neutron was fine as well. Even playing original Samsung demo video via VLC produced sound on TV.
Then I tried one .mkv with DTS (which plays fine in BSPlayer with sound on internal speaker) and the sound through HDMI stopped working. Then I tried again Neutron, VLC, but I could not get even the apps that were working, working them again. System sounds are fine though.
And so far I was not able to recover.
It looks like there are some incompatibilities, probably between some players, sound formats which break one part of sound path (but not all, as system clicks are still transported correctly). And this break seems to be kind of permanent, until some reset. But simple reboot does not solve this.
I wonder what I might be missing.
I can partially reply to myself. The problem is that some players (it seems BSPlayer, and MX do that) cannot play DTS through HDMI (though BSPlayer can play it through internal speaker) and for some reason it resets volume settings for multimedia to zero (i.e. no sound). Once I realized that and "reenabled" volume for multimedia, it seems fine for Neutron, VLC and system sounds.
VLC can even play DTS through HDMI out, but for some reasons suffers from sound being out of sync with video.
So now the question remains, what is good video player, which can get out DTS through HDMI out.
Have you been able to get multichannel audio out HDMI?

[Q] confused about audio output..

So with my Fire TV box, using Kodi and/or SPMC, I get Dolby Digital 5.1 and DTS, as well as stereo via Optical cable to my old Pioneer Elite VSX-21.
While using Kodi or SPMC I can get DD5.1 and DTS, when watching Netflix, Amazon Instant video, or Plex, I get just stereo. (receive has the Pro Logic led lit). Adjusting the sound settings in the Fire TV's menu (Dolby Digital Plus Auto, DDP HDMI, etc) doesn't have an impact.
Is there anyway to fix that?

Fire TV Box (Gen 1) w/ Kodi 15.2: DD+ works, but No Signal for DTS

I rooted my Fire TV box and am running a pre-rooted 51.1.6.3_user_516012020 firmware.
Installed Kodi 15.2 and connected it to my NAS drive. Most of my movie library consist of audio in Dolby Digital and DTS. Never had an issue playing my movies over my previous modified WDTV Live box while connected to my Yamaha RX-V467 audio receiver using HDMI from box to receiver and receiver to TV. The receiver supports Dolby TrueHD, DTS-HD Master Audio, Dolby Digital Plus and DTS-HD.
Running Kodi I can get Dolby Digital Plus with no issues, but playing any movies that have DTS makes my receiver display PCM with only 2 channels. If I manually switch the receiver to DTS decoding, I don’t get any sound, not even that white noise that most people mention. The receiver displays “No Signal”. I have enabled/disabled the pass-through with no luck. I have audio channels set to 2. In the Fire TV settings, I have tried both auto and the manual DD+ over HDMI. I also tried using an optical cable while making sure I changed the audio setting in the Fire TV to recognize this change, but it also didn’t make any difference.
I thought I read somewhere that the native apps on the Fire TV support DD+ and DTS, so I opened a trial account with Netflix, selected the tier with HD and Ultra HD. I mean it’s free for one month, why not select the best option they have. I noticed Netflix only states whether a movie is in 5.1 surround sound or stereo. It doesn’t show you the specific audio format. So I played a movie with 5.1 audio and my receiver told me it was DD+. Okay, so that’s good, but I already knew it played DD+ from using Kodi earlier. My next issue was finding a movie that uses DTS on Netflix. I googled and found a list of movies that have DTS. Yet every movie that I searched for on Netflix (at least 10) was not found. Does Netflix not offer movies that have DTS audio? If not, that is just sad because there are a bunch of good movies.
Anyone have any suggestions to test DTS audio from the home screen of the Fire TV, or better yet, how to resolve DTS “No Signal” when using Kodi?
Thank you!

Updated Fire TV to 5.0.5, then no sound and no audio/video streaming, help please.

I bought the fire TV when I can pre-order it, and I rooted it and block the firmware update. Recently youtube is not working, so I decide to update to latest OS as root is not that important to me. So I reset to to factory default then update to 5.0.5 (must be from 51.x). After installing new OS, there is no sound at all, not even from menu navigation. I tried each settings in audio and still no solution, reset, restart, change the HDMI cable etc.
What even worse is that I cannot stream video and audio at all. I have wired LAN to a router directly with 150Mb Comcast. Now I cannot even load the fireTV introduction video. I can install the youtube without any issue and it can load the play list, subscription list etc. I tried to stream Amazon video and MP3 and it stuck at the beginning and would never start.
I side loaded the latest kodi, it plays mkv from NAS but still no sound. The FireTV and TV have not been changed except OS update. Please help.
Do you have a little red muted audio sign in the top corner (right hand side) of youre screen? If thats the case using a keyboard press the + button to get the audio back on! If not search on Google i also had a problem simular to this a while back after a new install of Kodi & found the solution from there after looking through for around 5 minutes.
Hope this helps if so press that thanks button
It is not just kodi, but fire TV itself does not have sound.
Amelia2006 said:
It is not just kodi, but fire TV itself does not have sound.
Click to expand...
Click to collapse
I looked on the net for you, try these -
Go to Settings > Display and Sounds > Audio > Dolby Digital Output > Select Dolby Digital Plus OFF (I used Dolby Digital Plus Automatic and that worked)
Or this -
If you hear regular TV sound that means that whatever that sound comes from is still running. Maybe you have a cable box or DVR connected to an amplifier? You need to turn it off when you are using the Fire.
You should hear the sound from the Fire TV directly from your TV, not your amplifier. You'll need to make sure the TV's sound is turned up.
Or -
Check the volume setting. Most TVs have separate volume controls for each input, so it may be you just have that input turned all the way down. Also check your TV's owner's manual and see if the input you are using supports sound. On my TV one HDMI input processes sound and one is video only for some reason.
Or this -
Do you have another HDMI cable you can try? & have you tried on another tv?
Hope this solves ur problem (I keep my fingers crossed for ya), if it does press that thanks button
Sent from my SM-G900F using Tapatalk
I had the same problem and called amazon, and they told me it was a known issue and are looking into a fix.

Audio<>Video Syn Problem in Youtube or Other Apps

Hello everyone,
I have a problem with the Audio<> Video Sync on my Android TV panasonic TX-50 LXW 704 and my Samsung HW-S810B Soundbar.
In the area of normal TV stations it OK, but if I want to play something on the ZDF mediathek or YouTube, the audio is behind the video. I've tried everything, but can't find a way. Do you have a tip? The soundbar only allows the sound to be delayed, but this is also 0. And since it works with the TV stations, there must be another problem.
thx
Cyberbob
Try outputting the audio as PCM or bypass
I tried this before this post. Without success. But I have now returned the soundbar and bought another one. And it runs without any problems and with synchronous audio <> video

Categories

Resources