Radio issues among others - HTC 10 Questions & Answers

Could use some help. I've purchased a HTC 10 Sprint version on ebay. The seller said "This device is LOCKED to the Sprint network and cannot be unlocked to any other network." I did some research and felt this was inaccurate so bought it anyway. Then I proceeded to unlock bootloader, s-off, and SIM unlock using sunshine. I then installed stock WWE HTC rom. Everything seemed to work well except the cell radio. When I go into airplane mode the cell radio never turns off. I've gone into the dialer and inputed the code to view the radio info and when i press the turn off radio button, nothing happens. Additionally in the battery history the cell signal shows red even during the time i'm in airplane mode, meaning the radio is still on and going into airplane mode, in the settings page, the notification gets stuck on "airplane mode Turning on...".
Dunno what the issues is. Do i have the wrong firmware, radio, or is the radio simply dead? This is the only issue i have but as you can imagine, it's a pretty significant one. What I'd like is to have an unlocked stock ROM that allows me to change SIMs on demand once every 2 months or so as I have on my old htc m7. Any ideas? Could really use some help here. I'm at a loss. Definitely rusty as I haven't modded in like 2 years or so, but this is a new issue i haven't had before. Any help would be appreciated.

In case this helps. I started with
CID: spsc_001
MID: 2ps640000
Then changed to SuperCID and MID 2ps620000
(bootloader) kernel: lk
(bootloader) product: htc_pmeuhl
(bootloader) version: 1.0
(bootloader) max-download-size: 1579200000
(bootloader) serialno: HT64xxxx
(bootloader) current-slot:
(bootloader) imei: xxx
(bootloader) version-main: 2.41.401.3
(bootloader) boot-mode: download
(bootloader) version-baseband: [email protected]
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 2PS620000
(bootloader) cid: 11111111
Should I be trying different radios, different firmware? No idea.

vijn said:
Could use some help. I've purchased a HTC 10 Sprint version on ebay. The seller said "This device is LOCKED to the Sprint network and cannot be unlocked to any other network." I did some research and felt this was inaccurate so bought it anyway. Then I proceeded to unlock bootloader, s-off, and SIM unlock using sunshine. I then installed stock WWE HTC rom. Everything seemed to work well except the cell radio. When I go into airplane mode the cell radio never turns off. I've gone into the dialer and inputed the code to view the radio info and when i press the turn off radio button, nothing happens. Additionally in the battery history the cell signal shows red even during the time i'm in airplane mode, meaning the radio is still on and going into airplane mode, in the settings page, the notification gets stuck on "airplane mode Turning on...".
Dunno what the issues is. Do i have the wrong firmware, radio, or is the radio simply dead? This is the only issue i have but as you can imagine, it's a pretty significant one. What I'd like is to have an unlocked stock ROM that allows me to change SIMs on demand once every 2 months or so as I have on my old htc m7. Any ideas? Could really use some help here. I'm at a loss. Definitely rusty as I haven't modded in like 2 years or so, but this is a new issue i haven't had before. Any help would be appreciated.
Click to expand...
Click to collapse
If you have some time to spare, erase the modems in bootloader:
fastboot erase modemst1
fastboot erase modemst2
Then install the Unlocked US rom downloaded from HTC - nowhere else. Get one for US Unlocked (AT&T or T-Mobile) or get one for your listed carrier.
http://www.htc.com/us/support/rom-downloads.html
Then do a factory reset.
Restart and see if the radio problems are gone.

michaelbsheldon said:
If you have some time to spare, erase the modems in bootloader:
fastboot erase modemst1
fastboot erase modemst2
Then install the Unlocked US rom downloaded from HTC - nowhere else. Get one for US Unlocked (AT&T or T-Mobile) or get one for your listed carrier.
http://www.htc.com/us/support/rom-downloads.html
Then do a factory reset.
Restart and see if the radio problems are gone.
Click to expand...
Click to collapse
Why AT&T or T-Mo? US Unlocked would be the best choice, and there is an RUU for that in your link.
Before you do that though @vijn, you'll have to change your MID to 2PS650000 of course

Thanks for your help guys. I erased the modems. Installed the only unlocked ROM available (http://www.htc.com/us/support/htc-10/news/) . There's definitely a difference. While I don't have a working SIM card in the phone, the Cell Network Signal is drawing much less power than before. I still can't turn off the cell radio. But now I have the option of selecting which preferred netwrok I want, which before was grayed out. So it's progress. What bothers me is:
1. I still can't turn off the cell radio with airplane mode or by clicking the Turn Off Radio button when accessing the phone info via *#*#4636#*#*
2. Airplane mode, when i toggle it in the settings "page" doesn't finish turning on. It goes gray, and says Airplane mode turning on... and stays like that until i exit the settings page and return to it. But it seems airplane mode works aside from turning off the cell radio.
3. The mobile data toggle doesn't work. It stays in the toggled on position but shows in gray, but at the same time says disconnected because the radio was turned off.
When I click on it, I do have access to the Preferred network and other options, so, I assume that's a good sign. Just not sure why the other stuff isn't working as it should. Any ideas?

vijn said:
Thanks for your help guys. I erased the modems. Installed the only unlocked ROM available (http://www.htc.com/us/support/htc-10/news/) . There's definitely a difference. While I don't have a working SIM card in the phone, the Cell Network Signal is drawing much less power than before. I still can't turn off the cell radio. But now I have the option of selecting which preferred netwrok I want, which before was grayed out. So it's progress. What bothers me is:
1. I still can't turn off the cell radio with airplane mode or by clicking the Turn Off Radio button when accessing the phone info via *#*#4636#*#*
2. Airplane mode, when i toggle it in the settings "page" doesn't finish turning on. It goes gray, and says Airplane mode turning on... and stays like that until i exit the settings page and return to it. But it seems airplane mode works aside from turning off the cell radio.
3. The mobile data toggle doesn't work. It stays in the toggled on position but shows in gray, but at the same time says disconnected because the radio was turned off.
When I click on it, I do have access to the Preferred network and other options, so, I assume that's a good sign. Just not sure why the other stuff isn't working as it should. Any ideas?
Click to expand...
Click to collapse
Would bet a nickel that 60 seconds after inserting a live, working sim card for your preferred carrier, all these items will be resolved.

michaelbsheldon said:
Would bet a nickel that 60 seconds after inserting a live, working sim card for your preferred carrier, all these items will be resolved.
Click to expand...
Click to collapse
Never even occurred to me, but yeah........
Nice catch if he doesn't have one in already

Nah, it's not the SIM card. I tried a card that works, from AT&T and it doesn't even recognize that there's a SIM in the phone at all. And there was no other impact on the phone (ie. airplane mode working properly, etc.) I think the issue is with the phone itself. I think, unless you can provide some alternative point of view, that this is a hardware issue. The SIM tray/card issue is apparently quite common for the HTC10. I think I just got unlucky. What do you guys think?

vijn said:
Nah, it's not the SIM card. I tried a card that works, from AT&T and it doesn't even recognize that there's a SIM in the phone at all. And there was no other impact on the phone (ie. airplane mode working properly, etc.) I think the issue is with the phone itself. I think, unless you can provide some alternative point of view, that this is a hardware issue. The SIM tray/card issue is apparently quite common for the HTC10. I think I just got unlucky. What do you guys think?
Click to expand...
Click to collapse
If a good sim card didn't cure this, then likely it's a hardware issue as you suspect.
eBay's return/refund program is great. Write up a little synopsis about the problems, then
contact the Seller thru eBay and tell the story to start the process. Refund in a week or two.

Ok, this is definitely software. The seller stated on his page that "This device is LOCKED to the Sprint network and cannot be unlocked to any other network." Now, I never heard of a so called- hardlocked HTC 10 version, so I got it anyway. But I'm wondering if indeed this is what it is, because I've reverted to the Stock Sprint RUU and have the Sprint inactive SIM card in the tray and EVERYTHIGN works as it should. Airplane mode, all toggles, etc. Of course I can't get mobile data because the SIM is inactive, but it's working exactly as it should. So, my question is, is it actually possible that this phone cannot be used on any other network no matter what software/firmware is used. I have a really hard time believing that but I've tried a number of RUUs, including a custom ROM called Maximus and all have the same issue, SIM not recognized, radio not being able to be turned off, high battery usage due to the radio. Does this make sense? The original MID was 2PS640000, which doesn't really show up anywhere on the net. I could really use some context here. I need the phone to be unlocked because I won't be in the US for the next couple years, so.. If it's locked to Spring for real, then I gotta send it back. Any thoughts. Would love to solve this mystery.

Another question is, is it possible this is a CDMA only version? Would HTC even make one for the US market that is only CDMA from a hardware standpoint? That's the only thing i can think of. Maybe the actual radio chip is CDMA only and that's why it didn't recognize a GSM SIM. Is that possible? Why the hell in this day and age would there be a CDMA only phone when even Sprint offers LTE? Reading up on it, apparently for Sprint, some OEMs use the SIM for LTE and the ESN controls any other protocol. I'm starting to think this could be too problematic if my plan is to switch carriers from country to country as I travel as the phone seems locked to CDMA with only LTE via the SIM, meaning wherever I don't have LTE, I won't have network access at all. The difference in price though for an unlocked htc10 is massive. Ugh.

Guys, if you're still around, I have a question. What would be the symptoms if the Sunshine SIM lock hadn't worked? How would that affect the phone? I'm wondering if this is what happened, the despite using sunshine to SIM unlock, that somehow it failed without informing me and I proceeded thinking everything was fine until I encountered all the issues. If the SIM unlock had failed, would that cause the phone to not recognize a SIM card? Would it cause the phone runnign different firmware and the new radios, to not "connect" with the Sprint based SIM and radio, causing airplane mode to not recognize what radio to turn off, and causing the battery to drain as the radio ran at full tilt because there were no "drivers" linked to it? I'm starting to think this may have been the issue but wanted to confirm with you guys. I don't know if I should return the phone or try to SIM unlock again. I don't want to pay the extra $25 for another attempt at SIM unlocking unless there's a good chance it'll work, so I figured I'd ask you guys first. Would love your thoughts on this.
Update: For the record, I'm unlocked bootloader and s-off. I've tried running Sunshine again and it tells me I'm s-off and there's nothing to do. So I'm confused as all hell here. What could be the issue?

The only thing Sunshine does is give you S-off, meaning your bootloader security is off. It serves no other purpose so there is no reason to run it again. Sunshine does NOT unlock your SIM, but in many cases S-off is required as part of the SIM unlocking process. There are more steps to SIM unlocking than just simply being S-off.

Magnum_Enforcer said:
The only thing Sunshine does is give you S-off, meaning your bootloader security is off. It serves no other purpose so there is no reason to run it again. Sunshine does NOT unlock your SIM, but in many cases S-off is required as part of the SIM unlocking process. There are more steps to SIM unlocking than just simply being S-off.
Click to expand...
Click to collapse
I think that's it. I think I missed the following steps. I misunderstood and thought Sunshine would unlock the SIM. But I've used the NV method now and hopefully that means the phone is actually SIM unlocked now. Not sure as I don't have a SIM to test with, but I just wanted to thank you. That lil piece of info has helped quite a bit.

Dammit, I can't get this phone to work properly. I'm really confused. Everything works great with the Original Sprint stock rom. I have an inactive Sprint SIM and with the Stock Sprint ROM everything works perfectly. I've used NV and got a success report, which I assume means I'm SIM unlocked. When I install and unlocked Stock Rom, the phone doesn't recognize that SIM at all, meaning it doesn't even know there's a SIM inserted. Additionally, when I try to go into Airplane mode the phone just says turning On but doesn't turn off the radio.
This is what I've done.
Unlocked bootloader
Used Sunshine to S-off
DM On
Installed TWRP
Used NV to sim unlock
Rooted
Installed the stock US unlocked ROM
Then the radio just stays on no matter what I do. I know it's not a hardware issue, or at least I can't see why it would be as on Stock Sprint EVERYTHING works perfectly. I don't know what I'm doing wrong. If I look at the phone info, the IMEI is 0. I'm confused. Anyone have any idea what the issue could be, or what I may have done wrong? This is driving me crazy cause I'm sure this can be fixed. Any help would be greatly appreciated.

LOL. As an aside, when I check the battery, since installing the latest RUU, the battery, which isn't charging is showing that it's gaining charge with time, rather than losing it. Never seen this before. I'm sure it's connected to the radio issue. Just found it funny and maybe it'll provide some context.

what happenned? did you find and answer?

Related

Hello!

Hello
I just wanted to say HI. I just registered. Been exploring this site for some time now. I have the touch pro 2. I really like it. I have had a lot of phones, mostly iphones and blackberries (I used to sell them). Done a lot of unlocking, but now am getting into serious business
So just wanted to say Hi. Thanks for helping me get an education. I will say this information is very hard to navigate though. You guys are amazingly smart about this stuff.
So far I have the MightyROM. Trying to understand the different types of locks/locking. For the TP2. From Iphones I learned about basebands and firmwares. This TP2 is on a whole new level by comparison though. Very confusing. Trying to skim through the wiki. Information seems hard to come by. I have basic knowledge only pretty much, but it's all diverse (done light java programming, etc...)
Really interested in the Registry edit capabilities. Right now I just have Rescoe. I thought for sure there would be a way to unlock by going that route but doesn't seem to work on anything I have tried. Don't really understand the parameters/keys and don't know how exactly to find out.
I will just keep plugging away I guess. Tried to buy the security unlocker but ran into problems with paypal freezing my account and what not... I really hate paypal...
Thanks though. You guys do great things!
What is Security Unlock?
Ok hello again, I now have a very good question I think:
What is Security Unlocking?
I was reading the wiki and that clarified a lot of things for me as far as CID/ROM unlocking and SIM unlocking but I didn't see anything about security unlocking. I am under the impression that I need to security unlock but I don't know why and I would really like to know.
Last nite I tried to download and install the radio upgrades from Olipro but the phone bricked into bootloader and I had to reflash the mighty ROM to get it back up and running again. As my understanding is that I am currently CID/ROM unlocked but I can't seem to unlock the Radio/GSM without Security unlocking. Can please tell me why? Is this an added mechanism to prevent this that is recent advancement on the carriers part I am guessing but how does it work and why? Thanks so much if you tell me!!!
derekstaroba said:
Ok hello again, I now have a very good question I think:
What is Security Unlocking?
I was reading the wiki and that clarified a lot of things for me as far as CID/ROM unlocking and SIM unlocking but I didn't see anything about security unlocking. I am under the impression that I need to security unlock but I don't know why and I would really like to know.
Last nite I tried to download and install the radio upgrades from Olipro but the phone bricked into bootloader and I had to reflash the mighty ROM to get it back up and running again. As my understanding is that I am currently CID/ROM unlocked but I can't seem to unlock the Radio/GSM without Security unlocking. Can please tell me why? Is this an added mechanism to prevent this that is recent advancement on the carriers part I am guessing but how does it work and why? Thanks so much if you tell me!!!
Click to expand...
Click to collapse
what do you mean by trying to unlock the radio? SIM unlock?
security unlock allows flashing non-stock radios. (but you must pay attention if you're flashing a radio that's compatible with your phone model.)
cmonex said:
what do you mean by trying to unlock the radio? SIM unlock?
security unlock allows flashing non-stock radios. (but you must pay attention if you're flashing a radio that's compatible with your phone model.)
Click to expand...
Click to collapse
Well I'm not quite sure but I will explain what I am seeing.
When I put a SIM in the network doesn't register but it shows the new phone number in phone settings on the first tab. On the second tab in 'Network' it doesn't detect and keeps saying "searching for network" etc...
My radio says WF. the hhspl works fine and I can flash any ROM. The only ROM I haven't tried is a GSM ROM because in my understanding that bricks the phone (What is the brick? Tricolor? Black screen?). However I haven't been able to flash any Radio's at all. It gets to 100% and then quits with an error and reverts the phone to tricolor screen and the only way to get it out is to Reflash a ROM. I was able to Flash a Sprint ROM with the windows mobile 6.1 version. I have to say that one really sucks lol but it did manage to change the radio version. After I changed the Radio Version to 1.96WF I reflashed back to MightyROM and tried to run the unlocker again, didn't work. Then I tried to reflash another radio. Didn't work and bricked the phone to tricolor/bootloader again.
So am I CID locked Or Security locked? Either way the process should work I thought? None of the programs seem to be doing what they are fully designed to do.
Thnx a bunch!
Something!
I purchased a brand new T-Mobile SIM and IT REGISTERED!
I was able to call the T-Mobile Help line.
There was some trouble with the activation, but I think I got it. I guess I didn't need the security unlock after all???
weird. And the radio version is sprint. In my understanding, a sprint baseband/radio is not supported on T-mobile, yet I have access to the frequencies/bands. For example on an iphone in order to pick up frequencies from T-mobile or any other GSM carrier you have to upgrade the baseband/radio version to one that supports those frequencies. The last iphone I had I had to use an IPAD baseband in order to unlock it. So this is completely different.
THIS MAKES ME VERY VERY CURIOUS!
Yea the security unlocker doesn't work for the U.S. Cell version... at least mine it doesn't. I made some youtube videos and a thread to show that. I figured out another way to unlock though using the HardSPL, Flashing to a Sprint Stock ROM to get that radio, and then flashing again to MightyROM.
What I meant by unlocking the radio is basically I am thinking of the radio in terms of the radio picks up certain signals (like 800mhz, 850mhz, 1900mhz, etc...) but each carrier prevents their radios from picking up all but one of the signal, the one they use, and prevents the rest from communicating with the device (guessing this would be the device modem?) so when I say "unlock Radio" I was meaning unlock those other frequencies and get rid of the programming which blocks them and use my device to full capability.
So now I get to see what this baby can really do thanks
derekstaroba said:
Well I'm not quite sure but I will explain what I am seeing.
When I put a SIM in the network doesn't register but it shows the new phone number in phone settings on the first tab. On the second tab in 'Network' it doesn't detect and keeps saying "searching for network" etc...
My radio says WF. the hhspl works fine and I can flash any ROM. The only ROM I haven't tried is a GSM ROM because in my understanding that bricks the phone (What is the brick? Tricolor? Black screen?). However I haven't been able to flash any Radio's at all. It gets to 100% and then quits with an error and reverts the phone to tricolor screen and the only way to get it out is to Reflash a ROM. I was able to Flash a Sprint ROM with the windows mobile 6.1 version. I have to say that one really sucks lol but it did manage to change the radio version. After I changed the Radio Version to 1.96WF I reflashed back to MightyROM and tried to run the unlocker again, didn't work. Then I tried to reflash another radio. Didn't work and bricked the phone to tricolor/bootloader again.
So am I CID locked Or Security locked? Either way the process should work I thought? None of the programs seem to be doing what they are fully designed to do.
Thnx a bunch!
Click to expand...
Click to collapse
if you only flashed Hard-SPL, then you are still security locked in terms of radio.
Hard-SPL is only designed to unlock the SPL, not the radio. so, it does do what it was designed to do, unlocks your phone for normal ROM flashing.
derekstaroba said:
Yea the security unlocker doesn't work for the U.S. Cell version... at least mine it doesn't. I made some youtube videos and a thread to show that. I figured out another way to unlock though using the HardSPL, Flashing to a Sprint Stock ROM to get that radio, and then flashing again to MightyROM.
What I meant by unlocking the radio is basically I am thinking of the radio in terms of the radio picks up certain signals (like 800mhz, 850mhz, 1900mhz, etc...) but each carrier prevents their radios from picking up all but one of the signal, the one they use, and prevents the rest from communicating with the device (guessing this would be the device modem?) so when I say "unlock Radio" I was meaning unlock those other frequencies and get rid of the programming which blocks them and use my device to full capability.
So now I get to see what this baby can really do thanks
Click to expand...
Click to collapse
both Hard-SPL and our sim/security unlocker (separate program from Hard-SPL) work for US cellular tp2.
as for the Tmobile SIM, some of the newer SIM cards will work with that sprint radio. not all of these SIM cards will.

[Q] Limited Service

Hi,
Now I'm S-OFF and rooted.
However I'm still having problems with signal reception on the wildfire s
Doesnt seem to work well in weak signal areas. Not half as well as my x10 mini pro.
The o2 sim definitely works in the phone as I've used it this week at home just at work its
Any suggestions settings etc I can change?
Data connection seems to work everywhere just phone signa
after messing around with the phone a bit I've found I cant connect to GSM networks using my o2 SIM.
This is after using the XTC clip and flashing an unbranded ROM
I've got a feeling this has something to do with a failed unlock attempt while it was on T-Mobile.
Something wrong
dunno if this may help but try to change the preferred network type from the *#*#4636#*#* hidden menu
Might sound a bit simple but have you tried wiping the contacts on the sim with a cloth?
I used to work for O2 technical and this seemed to fix a lot of seemingly network related issues.
I had o2 send me out a new sim last week so its not the sim.
The phone performs great where I live which has a really strong HSDPA signal.
The odd thing is my old x10 mini pro never had these problems.
from the test menu(*#*#4636#*#*) if I select GSM only I get no connection at all.
Its like it wont connect at lower speed.
it seems a bit like this problem http://forum.xda-developers.com/showthread.php?t=805024
Sometimes all my signal drops while my mums x10 mini pro which is also on o2 has full signal. After a few mins it comes back, but sometimes I get full signal and then other times I get about 2 bars. Pretty strange.
Could be a deathgrip problem on WFS?? has anyone reported this on other threads mayb?
ravijokhun said:
Could be a deathgrip problem on WFS?? has anyone reported this on other threads mayb?
Click to expand...
Click to collapse
Its happening to my phone when I move it about on my desk.
I've had a few instances of dropped calls too now
Might have to get rid
l00k said:
Its happening to my phone when I move it about on my desk.
I've had a few instances of dropped calls too now
Might have to get rid
Click to expand...
Click to collapse
No idea..i have some network problems too but mainly in places where signal is usually bad.. i had the same problem with my nokia in same place before.
I'm going to try doing some experiments today with other peoples SIM cards see if its a phone issue or a network issue.
I'll be gutted if its the phone after waiting so long for S-OFF. Really like the form factor of the handset its perfect.
Baseband
47.10.35.3029H_7.46.35.08
Build
1.33.401.2 CL44680 release-keys
If anyone else is on o2 and not having signal problems can you let me know your baseband and build numbers. I'll try changing ROMS
Update
I've tried the following SIMs with the following results
o2 = no signal (data OK)
Orange = no signal (data OK)
Vodafone = no Signal (data OK)
T-Mobile = fine 3g and HSDPA
These are SIM cards from people in my office that get full beam on their phones.
I think my phone is still somehow locked to T-Mobile kind of partially unlocked somehow.
WTF! thought that XTC Clip was meant to factory unlock it
l00k said:
Update
I've tried the following SIMs with the following results
o2 = no signal (data OK)
Orange = no signal (data OK)
Vodafone = no Signal (data OK)
T-Mobile = fine 3g and HSDPA
These are SIM cards from people in my office that get full beam on their phones.
I think my phone is still somehow locked to T-Mobile kind of partially unlocked somehow.
WTF! thought that XTC Clip was meant to factory unlock it
Click to expand...
Click to collapse
I don't think it'll be locked still as you wouldn't get any signal on anything other than tmo.
I'm no expert but it does sound like an issue with the rom.
Have you tried wipe - re-flash - wipe?
funkychunky said:
I don't think it'll be locked still as you wouldn't get any signal on anything other than tmo.
I'm no expert but it does sound like an issue with the rom.
Have you tried wipe - re-flash - wipe?
Click to expand...
Click to collapse
I've used RUU roms and wildspirit. They had the same issue.
Could I flash a rom from the bootloader by renaming it on the SD?
(again, no expert) I don't think you can flash custom roms from recovery using stock recovery.
You can flash stock roms though
renamed a rom to PG76IMG.zip and copied it to my sim
in bootloader you get a bit more info.
I'm wondering what the radio versions are in the pics below
[8] RADIO_V2
[9] RADIO_CUST
after the first bit was done it rebooted and came back and did the second
[7] RADIO_CUST
I think the radio v2 relates to the radio file in the rom and the radio cust to rcdata?
I've just opened the rcdata in the stock rom with a hex editor and it contains:
QCT_UMTS_RADIO_VER=1.DisH=1.HSDPACat=8.QCT_UMTS_RADIO_END=1.
Don't know if that relates to anything...
How's it going so far?
Flashed the stock HTC through the bootloader with the same results
I'm definitely unlocked as this abd command shows I have supercid
D:\android-sdk-windows\tools>adb shell
$ getprop ro.cid
getprop ro.cid
11111111
I've got a feeling that t-mobile use a custom radio which is buried somewhere in the phone which overrides the stock radio.
Just wondering if there is a way to include a custom radio img file in the PG76IMG.zip which would be flashed over the tmobile one.
My signal seems to always drop when I put my phone on my laptop when I'm using it. Once I move it away the signal comes back.
Here are a couple of zipped logcat extracts for radio
radio_output1-o2-WCDMA.txt
radio_output2-o2-GSM.txt
One when I was connected to o2 with WCDMA preferred selected in settings. The second is where I changed settings to GSM only where you will see connection drop.
+CME ERROR: 30 at the end refers to CME ERROR: 30 No network service found that out here http://www.smssolutions.net/tutorials/gsm/gsmerrorcodes/
If anyone wants to play grab the android sdk or just get adb from somewhere and run the following with usb debugging enabled
adb logcat -b radio>outputfile.txt

Airplane mode will not turn off

Hi all, I've been battling this problem for days now. Airplanr mode is stuck 'Turning off...' and wont connect to my mobile carrier. Things I've tried:
Restarting phone with and without SIM inserted
Factory reset from settings
Factory reset from recovery mode
Flashed to the same build twice using the flash from SD card method (build 3.36.709.3)
Turned airplane mode on and off with wifi/mobile data/NFC turned on or off
I have no idea what to do next. I doubt it's a hardware problem as the phone detects the sim card when I put it in and asks if it's O2 pay and go or pay monthly, so it can even read it, it's just the phone wont come out of airplane mode.
I am on holiday without a PC but feel free to post ideas that requires one. Device is currently S-on and unrooted. I would rather not root or s-off the device just yet, and would rather stay on stock ROM as it's still in warranty. Problem is, it's in the UK and the warranty is held in Taiwan, which means sending it internationally to get it fixed. It's also a problem as there is a language barrier between me and their support for phone calls and their live chat button appears to always be greyed out.
Edit: I found this for the M8 which I think is in the right direction:
"Even I started thinking same way but it wasn't hardware issue.
I used ##786# to reset the phone completly (it did asked me my MSL/SPC) and everything was wiped from the phone. ( I am sure this reset is different from normal factory reset)
now my phone is up and I can toggle Airplane Mode On & Off however now there is another thing which I came accross
1. No roaming option or extended options in "Mobile Data" option under Wireless & Settings
2. No Network Sharing option
Even tried after running RUU_M8_WHL_K44_SENSE60_SPCS_MR_Sprint_WWE_Harman_2 .16.654.4_R2_Radio_1.08.20.0612_4_NV_SPCS_1.52_003 _release_384670_signed_2"
How do I do this with the M9? aLogcat comes back with no MSL so I need a free unrooted way to get that, and that # code doesn't do anything on the M9 either!
Edit2: Tried*#*#4636#*#*
Option is there to turn on the radio, but pressing it does nothing. Changing preffered network type does nothing either (I select any option from the drop down and the original choice remains). SIM is with O2. Currently set to GSM/WCDMA/LTE
Please help -_-
damn you really tried an m8 RUU on M9? please don't be stupid! it will never work lol. is your phone unlocked, so you could flash twrp recovery? otherwise you need to find a RUU matching your mainversion/CID. but this time not from m8 lol
DeeZZ_NuuZZ said:
damn you really tried an m8 RUU on M9? please don't be stupid! it will never work lol. is your phone unlocked, so you could flash twrp recovery? otherwise you need to find a RUU matching your mainversion/CID. but this time not from m8 lol
Click to expand...
Click to collapse
The M8 RUU was a quote from someone having the same issue on their M8. Sorry if that wasn't very clear. I am running a fresh M9 latest RUU, I'm not dumb enough to put an M8 RUU on it and the stock flash utility (download mode) isn't either.
I still haven't found a solution to this. Can anyone help?
tried in *#*#4636#*#* on the menu button the frequency option? if you are fully stock, ask HTC, if they have no other fix, send it for warranty
I've tried everything in that screen. Here is what I have also tried today:
Bootloader unlocked
Custom recovery installed
Rooted
Model number and CID changed to developer model
Developer rom installed (android lollipop) same problem
Latest developer edition firmware installed
ViperOne 4.3 installed, same problem
Cryno... Something... I forget the name, but another custom rom installed, same problem.
It's fair to say that the problem is probably hardware related. The SIM card is detected, but the radio willnot turn on. In this instance, what is the most likely hardware cause? Is it worth replacing the sim card reader or is it more likely to be a chipset issue? I would be happier replacing the sim reader if the sim was not detected at all.
Btw, all the custom software stuff was done because HTC Taiwan said they wouldn't touch it. According to them it's out of warranty even though UK support say it's in warranty with the taiwan support centre.

HTC 10 Unlocked, Used Sunshine for Verizon, Changed CID/MID, Process back 2 Unlocked?

Hey all...
I used sunshine to unlock and s-off immediately after purchase of my Unlocked HTC 10 and changed the CID/MID to make it a Verizon phone and flash ViperRom.
Now that I'm traveling for work I need to change the phone back to Unlocked to use the LTE bands in another country (buying a SIM card in Japan), and also for it to to work back on VZN when I return.
I'd really appreciate it if someone can point me in the right direction of the steps I need to take to perform this? Hoping I only need to change/flash a couple things to pop in a new SIM in Japan and pop back in the VZN SIM when I'm back.
Thanks all! Hopefully this could be useful for someone else in my situation. I'd venture to guess it's somewhat common...
-Josh
finger11 said:
Hey all...
I used sunshine to unlock and s-off immediately after purchase of my Unlocked HTC 10 and changed the CID/MID to make it a Verizon phone and flash ViperRom.
Now that I'm traveling for work I need to change the phone back to Unlocked to use the LTE bands in another country (buying a SIM card in Japan), and also for it to to work back on VZN when I return.
I'd really appreciate it if someone can point me in the right direction of the steps I need to take to perform this? Hoping I only need to change/flash a couple things to pop in a new SIM in Japan and pop back in the VZN SIM when I'm back.
Thanks all! Hopefully this could be useful for someone else in my situation. I'd venture to guess it's somewhat common...
-Josh
Click to expand...
Click to collapse
I've used my VZW 10 in Japan with a local data sim card without issues. Check the operator you're interested in over there and make sure your VZW 10 covers those bands. Else choose a different operator. Also your network settings need to be set to Global instead of CDMA, if I remember correctly.
With that said if you still want to convert back to Unlocked to be safe, just change your CID to Unlocked (or even superCID) and run an unlocked ruu from htc.com. This will wipe your phone so back everything up. Then once you're back home, do the reverse using one of the no-wipe ruus on xda. I would have thought you'd be comfortable with this already since you've done it once before. Am I misreading your question?
One piece of advice, if you chose a data-only simcard there from the provider Docomo (largest one in Japan I think) or one of their subtiers, you will likely have battery drain issues due to your phone constantly looking for a cell/voice call connection with the towers. There is a fix for it but only if you have Xposed installed.
http://www.japanmobiletech.com/2013/08/improved-fix-for-docomo-mvno-data-only.html?m=1
Tarima said:
I've used my VZW 10 in Japan with a local data sim card without issues. Check the operator you're interested in over there and make sure your VZW 10 covers those bands. Else choose a different operator. Also your network settings need to be set to Global instead of CDMA, if I remember correctly.
With that said if you still want to convert back to Unlocked to be safe, just change your CID to Unlocked (or even superCID) and run an unlocked ruu from htc.com. This will wipe your phone so back everything up. Then once you're back home, do the reverse using one of the no-wipe ruus on xda. I would have thought you'd be comfortable with this already since you've done it once before. Am I misreading your question?
One piece of advice, if you chose a data-only simcard there from the provider Docomo (largest one in Japan I think) or one of their subtiers, you will likely have battery drain issues due to your phone constantly looking for a cell/voice call connection with the towers. There is a fix for it but only if you have Xposed installed.
http://www.japanmobiletech.com/2013/08/improved-fix-for-docomo-mvno-data-only.html?m=1
Click to expand...
Click to collapse
Fantastic info, I appreciate it. I was looking at b-mobile (http://www.bmobile.ne.jp/english/index.html) because it would fit what I need (5GB/21 days/$30) but noticed the bands for them aren't supported by the VZW 10.
What company did you use?
Running an unlocked ruu from htc.com will basically make it a stock unlocked htc 10?
Another option is just getting a mobile hotspot for a bit more money and then can use my current rom... (http://www.globaladvancedcomm.com/pocketwifi.html)
finger11 said:
Fantastic info, I appreciate it. I was looking at b-mobile (http://www.bmobile.ne.jp/english/index.html) because it would fit what I need (5GB/21 days/$30) but noticed the bands for them aren't supported by the VZW 10.
What company did you use?
Running an unlocked ruu from htc.com will basically make it a stock unlocked htc 10?
Another option is just getting a mobile hotspot for a bit more money and then can use my current rom... (http://www.globaladvancedcomm.com/pocketwifi.html)
Click to expand...
Click to collapse
I bought it from some stand at Narita airport called Telecomsquare. I just shopped around the many stands until I found a package I liked and which worked. Oddly enough the shop specifically said they don't support HTC phones, because of bands I think, but I still went with it and it worked.
Yes if your device is originally U.S Unlocked then changing your cid and mid back to unlocked and flashing ruu will work. You may need to wipe your radios after flashing the ruu as well to get rid of any Verizon radio settings.
Mobile hotspot is probably the simplest option if you're willing to pay for it. No need to fiddle around activating a sim card in a foreign airport

Sim unlock options for GSM Variant

So, after searching the forum, I haven't found anything that really answers my question...
I have the GSM Variant of the HTC 10. It's currently locked to Bell Mobility in Canada. I am looking to unlock this phone without paying Bell the fees they charge for unlocking. From the XDA searches and reading I've done, it looks like there may be a free way of accomplishing this... I found a post that indicates that the Sprint method may or may not work, but you need S-Off...
I found another post that suggests its the exact same as the HTC One M9 and I can use the directions from there. It also indicated that it was only for the Sprint HTC 10 too...
My question is, is there a free unlock method for the GSM HTC 10? Or does it only work with the Sprint version?
According to some googlling, you share the same phone as US unlocked model, based on MID (model ID). You would need S-off to flash a different modem though. modem partition is blocked by s-on feature. sunshine app and java cards are the only way to S-off. both are paid though, sunshine $25.
CID: BM 001
MID: 2PS650000
proceed at your own risk and research well :good:
Right. I think I knew that... ...which means that changing the CID would allow me to flash any RUU for Model 2PS6500, and should theoretically work period.
Which leads to another question I had after posting... Would flashing the US Unlocked RUU remove the sim lock on the phone? I've heard that an RUU replaces everything on the phone with pristine, shiny new code straight from HTC... Would this also replace the code that effectively locks the phone to Bell?
If that is the case, this could be far too good to be true...
Edit: Almost forgot. Perhaps slightly off topic, but what is a java card?
atirox said:
Right. I think I knew that... ...which means that changing the CID would allow me to flash any RUU for Model 2PS6500, and should theoretically work period.
Which leads to another question I had after posting... Would flashing the US Unlocked RUU remove the sim lock on the phone? I've heard that an RUU replaces everything on the phone with pristine, shiny new code straight from HTC... Would this also replace the code that effectively locks the phone to Bell?
If that is the case, this could be far too good to be true...
Edit: Almost forgot. Perhaps slightly off topic, but what is a java card?
Click to expand...
Click to collapse
I've read that changing the MID/CID and flashing a modem is enough but.... since I can't quote it I cannot help you with that unfortunately. but should give you a running start, good luck
Thanks a bunch for the info. The thanks button didn't seem like enough thanks for the info.
Also, I'll post my procedures and results here, so if it doesn't work, at least we have a record.
atirox said:
Thanks a bunch for the info. The thanks button didn't seem like enough thanks for the info.
Also, I'll post my procedures and results here, so if it doesn't work, at least we have a record.
Click to expand...
Click to collapse
you're welcome and I just google searched quickly and didn't find anything solid but again I'm sure you'll figure out a way.
So, just an update.
I used a website that allowed me to use trialpay to get my SIM Lock code, which worked beautifully.
Unfortunately, Bell Mobility seems to be in the market of continuing to cripple their phones... I've inserted my Rogers sim card and found that voice and text both work on Rogers. Data, does not (cannot set APN settings, not don't know how), along with LTE. Given that the phone supports all the bands that Rogers uses in Canada, I would not be overly surprised to find out that Bell crippled the radio firmware to ensure that the phone would perform it's best only on the Bell network. Heck, they did it with the CDMA Nokia phones, and with the old school Blackberries to ensure their revenue stream...
atirox said:
So, just an update.
I used a website that allowed me to use trialpay to get my SIM Lock code, which worked beautifully.
Unfortunately, Bell Mobility seems to be in the market of continuing to cripple their phones... I've inserted my Rogers sim card and found that voice and text both work on Rogers. Data, does not (cannot set APN settings, not don't know how), along with LTE. Given that the phone supports all the bands that Rogers uses in Canada, I would not be overly surprised to find out that Bell crippled the radio firmware to ensure that the phone would perform it's best only on the Bell network. Heck, they did it with the CDMA Nokia phones, and with the old school Blackberries to ensure their revenue stream...
Click to expand...
Click to collapse
Maybe now is the time for that s-off and flashing of U.S Unlocked ruu.
The other thing you can try before spending the cash to s-off is unlocking your bootloader, flashing a custom rom and seeing if you can add a new apn from there. I'm very much surprised Bell would block that btw, I've unlocked Bell gsm phones and added new apn settings in the past.
While with XDA im all for free unlocking etc, if you are not S-off then it might be a bit hard
https://sim-unlock.net/site/HTC/10/
Ive had a stupid amount of phones and ive used these guys everytime ive needed a SIM unlock done.
Never failed once and if you can spend the money, it might be worth it in your case here... Against s-off - $25...
For me its a no brainer... I mean for 9 euros?....
But if you have already unlocked and they have crippled it like you say, then deffo go for s off
Fellas, correct me if I'm wrong, but if the SIM is unlocked, then all that's needed is to unlock the bootloader. That can be done for free via HTC Dev if you have tech chops, or via Sunshine (probably the better choice anyway). Then all that's needed is to change the CID and MID, and flash a WWE RUU. That would solve the problem, no?
BillTheCat said:
Fellas, correct me if I'm wrong, but if the SIM is unlocked, then all that's needed is to unlock the bootloader. That can be done for free via HTC Dev if you have tech chops, or via Sunshine (probably the better choice anyway). Then all that's needed is to change the CID and MID, and flash a WWE RUU. That would solve the problem, no?
Click to expand...
Click to collapse
Yeah that's what I was suggesting as well. Bootloader unlock and flash a custom rom first to see if he's able to add new apns that way, and if that fails just go full s-off and run the unlocked RUU (unlocked is the better option here over wwe, same mid I believe and better support for updates).
BillTheCat said:
Fellas, correct me if I'm wrong, but if the SIM is unlocked, then all that's needed is to unlock the bootloader. That can be done for free via HTC Dev if you have tech chops, or via Sunshine (probably the better choice anyway). Then all that's needed is to change the CID and MID, and flash a WWE RUU. That would solve the problem, no?
Click to expand...
Click to collapse
This is my thinking... I wanted the US Unlocked version anyway, but got the Bell one since I live in Canada, and was with Bell anyway. Actually, the SIM lock and the bootloader lock are two different locks. You don't have to remove the Simlock to remove the bootloader lock.
Tarima said:
Maybe now is the time for that s-off and flashing of U.S Unlocked ruu.
The other thing you can try before spending the cash to s-off is unlocking your bootloader, flashing a custom rom and seeing if you can add a new apn from there. I'm very much surprised Bell would block that btw, I've unlocked Bell gsm phones and added new apn settings in the past.
Click to expand...
Click to collapse
I thought about it, but in the end I want US Unlocked due to speediness of updates as well as no more Bell tainted android.
Here is why I suspect Bell blocked it... When I go to view available APN's, all it shows on screen is a message essentially saying APN's cannot be added for this provider.. Also (took me a bit to clue in), LTE doesn't work on Rogers. If I had to guess, Bell wanted to make sure all the HTC 10's it sold stayed on it's network. It wouldn't surprise me in the slightest... The Nokia 6275i was a kick butt awesome CDMA phone back in it's day. AMAZING call quality. Think VoLTE quality on 1xRTT. I don't know how they did it, but it must be a mix of pixie dust and unicorn blood... Anyway, every 6275i Bell sold was severely crippled. No Nokia Maps, just Bell's lame interpretation. Google maps wouldn't work either because it couldn't access the GPS, only Bells navigation app could. Couldn't set a custom ringtone unless it was purchased from Bell. Yet every other 6275i didn't suffer from these issues... Just ones sold by Bell.
So, an update to those interested....
I am now S-Off running US Unlocked firmware.
CID: BS_US001
MID: 2PS650000
Flashing to US Unlocked firmware seemed to do the trick for data. I can now set APNs and data does work. YAY!
Things to do:
1) Figure out why LTE signal sucks...
For whatever reason, the HTC 10 doesn't get LTE at home... I had a Samsung Galaxy S7 (SM-G930W8) briefly which didn't always get LTE at home, but it at least had useable signal, whereas the HTC 10 doesn't, at least not on Rogers. When flashed with Bell firmware it worked as good as the S7 did. I have a theory that when I ran the RUU to change firmware variants, it didn't update the modem firmware... Also, upon further research, it looks like there are partitions that store configuration data for the modem called modemst1 and modemst2, which I'd bet are still configured for Bell, which means they probably set it up to never use LTE on another Canadian network unless you can't get signal on anything else...
2) Figure out how to change Device Certification back to certified.
I'm pretty sure this is because the bootloader is still unlocked... I'm going to try setting it back to locked which shouldn't make a difference to my ability to flash because the phone is S-Off anyway but it may make the difference to Google's Device Certification
3) Maybe try an aftermarket rom, etc... Basically whatever I want.
I actually quite like HTC Sense... Not sure I want to get rid of it just yet. Was thinking of going with Viper due to Wi-Fi Calling being enabled/supported since Rogers supports Wi-Fi Calling, and I refuse to believe I can't make it work on here... It worked on the S7 (same model my wife had on Bell), so why can't it work here? I am also open to suggestions as to good roms to use, so if you think it's good, let me know what rom and why and I may just give it a shot...
atirox said:
So, an update to those interested....
I am now S-Off running US Unlocked firmware.
CID: BS_US001
MID: 2PS650000
Flashing to US Unlocked firmware seemed to do the trick for data. I can now set APNs and data does work. YAY!
Things to do:
1) Figure out why LTE signal sucks...
For whatever reason, the HTC 10 doesn't get LTE at home... I had a Samsung Galaxy S7 (SM-G930W8) briefly which didn't always get LTE at home, but it at least had useable signal, whereas the HTC 10 doesn't, at least not on Rogers. When flashed with Bell firmware it worked as good as the S7 did. I have a theory that when I ran the RUU to change firmware variants, it didn't update the modem firmware... Also, upon further research, it looks like there are partitions that store configuration data for the modem called modemst1 and modemst2, which I'd bet are still configured for Bell, which means they probably set it up to never use LTE on another Canadian network unless you can't get signal on anything else...
2) Figure out how to change Device Certification back to certified.
I'm pretty sure this is because the bootloader is still unlocked... I'm going to try setting it back to locked which shouldn't make a difference to my ability to flash because the phone is S-Off anyway but it may make the difference to Google's Device Certification
3) Maybe try an aftermarket rom, etc... Basically whatever I want.
I actually quite like HTC Sense... Not sure I want to get rid of it just yet. Was thinking of going with Viper due to Wi-Fi Calling being enabled/supported since Rogers supports Wi-Fi Calling, and I refuse to believe I can't make it work on here... It worked on the S7 (same model my wife had on Bell), so why can't it work here? I am also open to suggestions as to good roms to use, so if you think it's good, let me know what rom and why and I may just give it a shot...
Click to expand...
Click to collapse
FYI you can clear the modem settings using the following from bootloader mode:
fastboot erase modemst1
fastboot erase modemst2
Tarima said:
FYI you can clear the modem settings using the following from bootloader mode:
fastboot erase modemst1
fastboot erase modemst2
Click to expand...
Click to collapse
I tried with HTC_fastboot and normal fastboot but:
Code:
htc_fastboot v3.0.9.2 (2015-05-29)
erasing 'modemst2'...
FAILED (remote: Partition modemst2 erase not supported)
finished. total time: 0.001s
htc_fastboot finished. total time: 0.235s
nightauthor said:
I tried with HTC_fastboot and normal fastboot but:
Click to expand...
Click to collapse
From bootloader mode?
Tarima said:
From bootloader mode?
Click to expand...
Click to collapse
Yeah, I found the bootloader thing in another thread, thanks for the follow up though.
I've tried flashing US Unlocked, was prompted for a sim unlock code when I put a Verizon sim in my Tmobile phone.
So I tried flashing Verizon firmware, it told me that my verizon sim... was not a verizon sim.
Did the modem reset, didnt make a difference. Not sure what else to try.
Updates
So, as an update to any parties interested,
I've resolved some of the data issues I was having, where data didn't seem to work unless I was using LTE.
It seems that it's a joint problem between me and Rogers.
My problem was that even though the US Unlocked variant appears to be using the same radio firmware as the Bell variant, the Bell variant seems to have better programming, since I've been getting stronger signal in more areas, as well as slightly better throughput on HSPA connections. The issue I had with APN's and Bell firmware seemed to sort its self out after flashing back to the Bell variant from US Unlocked.
The Rogers end of the problem, is the Rogers network in Manitoba appears to have been a joint venture between Rogers and MTS, prior to MTS being bought out by Bell Mobility. Now that Bell has taken control of MTS, it sounds like Bell realized a lot of the MTS equipment was outdated, and has been attempting upgrades, which seem to be causing more problems than what they're worth. A co-worker is with MTS, and has been having a heck of a time with all of his services from MTS, and the technician's he's spoken to have led on to some deeper issues than what he's seeing. I would imagine that since the agreement was between Rogers and MTS originally, that Bell will have to honor that agreement for at least some time, which (to me) says that my HSPA data slowness could be due to Bell attempting to update the shared hardware between MTS and Rogers.
nightauthor said:
I've tried flashing US Unlocked, was prompted for a sim unlock code when I put a Verizon sim in my Tmobile phone.
So I tried flashing Verizon firmware, it told me that my verizon sim... was not a verizon sim.
Did the modem reset, didnt make a difference. Not sure what else to try.
Click to expand...
Click to collapse
I'm not sure that flashing the VZW firmware would write to RFG_8 (the simlock partition)... If that simlock partition hasn't been rewritten, you're phone is likely still locked to T-Mobile, but with no way to unlock it though the VZW firmware since AFAIK T-Mobile uses an app to remove the simlock. The modem reset would only reset the parameters of the modem, not remove the sim lock...

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