Bootloader unlock vs bootlop warranty - Nexus 5X Q&A, Help & Troubleshooting

Hello,
is it worth to unlock the bl under warranty (till august) or recommended to keep it locked? I want to try custom roms and kernels but if i'll get a bootlop i can't relock it.
Please post your opinion, thanks

I could be wrong on this, but there are two assumptions you're making, that I believed the opposite to be true.
The first is that Google won't warranty the device is that the bootloader is unlocked. I thought they would?
The second is that a software bootloop can't be fixed. If the device is bootlooping because of a hardware issue, there's no hope. I was under the impression that a software glitch could be repaired by putting it in a firmware download mode, and fastboot flashing the whole system?

crazyates said:
I could be wrong on this, but there are two assumptions you're making, that I believed the opposite to be true.
The first is that Google won't warranty the device is that the bootloader is unlocked. I thought they would?
The second is that a software bootloop can't be fixed. If the device is bootlooping because of a hardware issue, there's no hope. I was under the impression that a software glitch could be repaired by putting it in a firmware download mode, and fastboot flashing the whole system?
Click to expand...
Click to collapse
I talked about the hw bootloop.
My question is : can I relock the bootloader if I get a hw bootlop? I know it will stuck at google logo but maybe the bl reachable...

If you have a hardware related bootloop you may be able to re-lock the bootloader, however the phone may be completely unresponsive (mine was completely unresponsive when I had the hw related bootloop). The phone also may respond for a bit then become unresponsive again.
Did you buy your device from Google? If so, they are not concerned about an unlocked bootloader (at least the two reps I talked to when both of my devices bootlooped said that it was not a problem and both of my devices have been replaced out of warranty).

beefynick said:
If you have a hardware related bootloop you may be able to re-lock the bootloader, however the phone may be completely unresponsive (mine was completely unresponsive when I had the hw related bootloop). The phone also may respond for a bit then become unresponsive again.
Did you buy your device from Google? If so, they are not concerned about an unlocked bootloader (at least the two reps I talked to when both of my devices bootlooped said that it was not a problem and both of my devices have been replaced out of warranty).
Click to expand...
Click to collapse
No, not from the Google

In reverse If you get bootloop you cannot unlock bootloader.
Sent from my Nexus 5X using Tapatalk

Duckscreen said:
In reverse If you get bootloop you cannot unlock bootloader.
Click to expand...
Click to collapse
I want to relock it. So sad i cant use a custom rom/kernel because off the fkin bootlop failure.

I am interested in this also. I was planing to buy new Nexus 5X now, but all bootloop thing is making me consider. I am not sure if it is worth to gamble. But as I see over forum, it is not like 50% of phones bootloops. It is a lot less percent.

Related

[Q] How to relock bootloader to 'locked' not 'relocked'

Hi guys, i have a question, i want to return my phone for warranty and i've read this thread that if your bootloader is showing 'relocked' you cannot return the device for warranty.
I am here to ask if there is a way to make the bootloader show 'locked' bootloader instead of 'relocked'?
it would be GREATLY appreciated if you could help me. thanks!
for those who want to relock their bootloader can follow the instructions here
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
ckpv5 said:
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
Click to expand...
Click to collapse
actually i'm looking to sell the phone, the phone have no issues whatsoever, but if the person i sell to wants to claim warranty, it may be an issue.
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
rayford85 said:
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
Click to expand...
Click to collapse
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
zincsnow said:
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
Click to expand...
Click to collapse
Correct. From what I've read, unlocking voids the warranty instantly (even tho htcdev says it "could" void your warranty) So any repairs are gonna cost you.
Sent from my HTC One X using xda premium
I saw this
kfasheldon said:
OK.. while trying to re-flash my phone after messing up, I tried to re-lock (fastboot oem lock) and it put up 3 messages, 1 succeed, 2 failed, on reboot of phone it read locked.
Yes!! Locked not re-locked ! I forgot I had not flashed stock recovery ! So triued to unlock, it worked but I could not flash stock recovery, failed, but I could re-lock with same LOCKED message, if I then went from HBoot to Fastboot I got a new menu SECURITY .. bellow locked a message SECURITY WARNING, if I select SECURITY menu then I get a new screen , KEYCARD failed, and reboots.
Anyway the LOCKED was enough to get the phone swapped as its two weeks old, any way after charging and attempting RUU again it locked on black HTC screen most times it booted.
Still maybe this menu holds a key to S-OFF, and maybe the relock failing can be replicated, it seems to have sent only 1 of 3 parts if the file across, so if you phone is bricked maybe you can give it a shot for htc service cover by part re-locking in some way.
http://dl.dropbox.com/u/7526938/IMAG0439.jpg
http://dl.dropbox.com/u/7526938/IMAG0384.jpg
Click to expand...
Click to collapse
and was hoping we could make some headway on it.
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
kylec said:
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
Click to expand...
Click to collapse
Unfortunately I bought it outright from All phones. Don't think they'll accept it. but never mind anymore, I sold my HTC one x. I put up a *phone has boot loader unlocked* note on the ad
Sent from my Samsung Galaxy S3

[Q] Getting Htc one x ready for warranty

Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
Tux2609 said:
Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
Click to expand...
Click to collapse
I don't think it's possible to make it appear locked again. But when my HOX died I just handed it back in.
Nothing helpful but just sharing my experience.
Sent from my HTC One using Tapatalk 4
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
*elmo* said:
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
Click to expand...
Click to collapse
I've had numberous e-mails with HTC staff via htc.com and they told me that they warranty is NOT void by unlocking the bootloader or flashing a custom rom. it IS void if you do something wrong and brick the device.
Although, If I were you i'd still return to stock.

What is the best way to root G4, whilst keeping it "friendly" for warranty claims?!?

What is the best way to root G4, whilst keeping it "friendly" for warranty claims?!?
Hi, forgive me if this thread isn't in the appropriate section.
I have a bit of rooting experience, haven't done much in a few years though, (knowing that there are now several ways to root devices), and have just picked up the G4.
Now I'd like to root the G4, but keep the stock rom, (6.0) and mainly will be just running xposed to edit and muck around with LG's ugly skin. I'd still like to be able to receive OTA updates, (even if the OTA update may remove my root,) as well as hopefully still be fine if I needed to return the device under warren.
I've been reading around and apparently you must unlock the bootloader in order to root for Marshmallow? If i were to still do this, could I keep the stock recovery at least, or if not, would I be able to easily revert to stock with a stock recovery and relock the bootloader?
Apologies for my ignorance, just trying to figure out if I should really be rooting or just chuck on Nova launcher and be happy with LG's offerings. Cheers
Keep it on a stock rom and if yoi have a carrier varient then try to not change the boot logo lol idk just a guess.
Jared_Anderson said:
Hi, forgive me if this thread isn't in the appropriate section.
I have a bit of rooting experience, haven't done much in a few years though, (knowing that there are now several ways to root devices), and have just picked up the G4.
Now I'd like to root the G4, but keep the stock rom, (6.0) and mainly will be just running xposed to edit and muck around with LG's ugly skin. I'd still like to be able to receive OTA updates, (even if the OTA update may remove my root,) as well as hopefully still be fine if I needed to return the device under warren.
I've been reading around and apparently you must unlock the bootloader in order to root for Marshmallow? If i were to still do this, could I keep the stock recovery at least, or if not, would I be able to easily revert to stock with a stock recovery and relock the bootloader?
Apologies for my ignorance, just trying to figure out if I should really be rooting or just chuck on Nova launcher and be happy with LG's offerings. Cheers
Click to expand...
Click to collapse
Yes to reflashing stock rom
Yes to relocking the bootloader
So you are clear to make whatever modifications you want, you can always revert safely.
Vseprz said:
Yes to reflashing stock rom
Yes to relocking the bootloader
So you are clear to make whatever modifications you want, you can always revert safely.
Click to expand...
Click to collapse
Once your bootloader is unlocked, you cannot relock it. Your device will always show a message saying "Bootloader unlocked" after turned on. Warranty is likely to be declined then. BTW: You have to get your unlock.bin file from lg, agreeing to void your warranty. So, even if you smash your screen and they cannot see the message, lg knows it is out of warranty.
penĀ² said:
Once your bootloader is unlocked, you cannot relock it. Your device will always show a message saying "Bootloader unlocked" after turned on. Warranty is likely to be declined then. BTW: You have to get your unlock.bin file from lg, agreeing to void your warranty. So, even if you smash your screen and they cannot see the message, lg knows it is out of warranty.
Click to expand...
Click to collapse
Since when do you have to get the unlock.bin? We unlock from fastboot. Have you confirmed by trying to relock from fastboot? I read otherwise from another thread.
Furthermore, a quick search around indicates people who have unlocked and rooted have had their warranty honored despite software changes.
Vseprz said:
Since when do you have to get the unlock.bin? We unlock from fastboot. Have you confirmed by trying to relock from fastboot? I read otherwise from another thread.
Furthermore, a quick search around indicates people who have unlocked and rooted have had their warranty honored despite software changes.
Click to expand...
Click to collapse
Unlock from fastboot is only possible after flashing said unlock.bin file, which can only be obtained by lg and is unique for each device. Furthermore, I had an unlocked, bootlooping h815 and lg refused warranty to me (in Germany). Got my phone replaced by my vendor on eu law which only applies if the defect strikes in the first six months.
So, while some people are lucky to have their phone repaired despite an unlocked bootloader, I'm really happy for them, but lg is not bound to repair it on warranty
penĀ² said:
Unlock from fastboot is only possible after flashing said unlock.bin file, which can only be obtained by lg and is unique for each device. Furthermore, I had an unlocked, bootlooping h815 and lg refused warranty to me (in Germany). Got my phone replaced by my vendor on eu law which only applies if the defect strikes in the first six months.
So, while some people are lucky to have their phone repaired despite an unlocked bootloader, I'm really happy for them, but lg is not bound to repair it on warranty
Click to expand...
Click to collapse
Ah I see. You have a h815. I have a h811. Our process differs there.
Hmmm, thanks for the info guys. Its not from a carrier, i bought it outright. Seems like i might just have to keep it stock, its not too bad as is, guess ill just have to live with it. Thanks for the help though.
Jared_Anderson said:
Hmmm, thanks for the info guys. Its not from a carrier, i bought it outright. Seems like i might just have to keep it stock, its not too bad as is, guess ill just have to live with it. Thanks for the help though.
Click to expand...
Click to collapse
At least you can root with locked bootloader
Not under marshmallow
You can do none of things you listed keeping it stock. First of all google change policy and in marshmallow you need to flash modified boot.img in order to flash custom recovery and/or to root it. As you know the bootloader has to be unlocked but there is no way to relock it. So sorry, but impossible.
People need to understand a simple thing.
You either mod your device and lose warranty or you keep it stock.
It's that simple. People worried about warranties and ota updates are on the wrong site.

ASUS's Stance on Warranties

I unlocked my bootloader several months ago, but now my SIM card readers (both of them) have gone out. I have no idea how, no water damage or anything like that has happened. They just stopped working. So I went complete stock firmware, locked bootloader, everything but I am still unable to take OTA updates like a new phone would be able to. I think this is because they banned my device from OTAs which I believe they do if you have messed with the device. I need to RMA my device so my question is would it be better to say that I didn't tamper with the device and run the risk of them finding out I did, which is pretty likely seeing as how my device has been banned from OTA updates, or tell them that I did unlock it and all of that but that I have relocked it and I am back to stock? If any of you have had a similar issue how did ASUS handle that? Thanks!
E3AANG11E3 said:
I unlocked my bootloader several months ago, but now my SIM card readers (both of them) have gone out. I have no idea how, no water damage or anything like that has happened. They just stopped working. So I went complete stock firmware, locked bootloader, and all of that but that I have relocked it.
Click to expand...
Click to collapse
How to you relock bootloader?
mr_gourav2000 said:
How to you relock bootloader?
Click to expand...
Click to collapse
Since I am a new user I cannot post links. But Google "Zenfone 2 bootloader unlock" and I followed the instructions of Grekky's Blog.
there is no such thing as relocking the bootloader. only thing you can do it flash the stock image to make it look stock (since an unlocked bootloader has a white splash screen) but im sure asus knows of this and will still check and see that the bootloader is indeed unlocked and not warranty it.
This is just something we all accepted as a consequence of unlocking our bootloaders. hell i have a screen thats getting worse and worse with a yellow/brownish line coming from the top of the phone, but alas i have an unlocked phone too.
You can replace the white splash screen by flashing a black splash screen image to try and cover up unlocking your bootloader. http://forum.xda-developers.com/zenfone2/themes-apps/551-black-white-splashscreen-twrp-flash-t3141945 . If the reseller has no clue about custom recoveries and trying to flash a rom you'll be safe.
They fixed it, no questions asked. And yes, I was able to relock the bootloader.

Huawei Watch 1st Gen Brick

Hello all,
I'm thinking of buying a bricked Huawei Watch and reflashing it.
Seller says it got bricked during an update and can't start but it can enter the fastboot menu.
My question is- is there a chance it can't be unbricked or it can be fixed for sure? I have 0 experience with smartwatches so I'd appreciate any information on the subject
Anyone?
In general, if you can fastboot/bootloader it you can flash a recovery, and with a recovery you can ADB sideload a ROM.
Obviously I have no way of knowing what you might get buying a "bricked" one...so don't take that as any kind of guarantee.
yoan.boychev said:
Hello all,
I'm thinking of buying a bricked Huawei Watch and reflashing it.
Seller says it got bricked during an update and can't start but it can enter the fastboot menu.
My question is- is there a chance it can't be unbricked or it can be fixed for sure? I have 0 experience with smartwatches so I'd appreciate any information on the subject
Click to expand...
Click to collapse
If the seller is being honest and the only thing that went wrong was a bad OTA, you should be able to resurrect it fairly easily.
Actually, now that I think about it, the bootloader on that watch is still locked. Have the seller unlock it and show proof that it worked. If the bootloader cannot be unlocked for whatever reason, the watch will be significantly harder, if not impossible, to resurrect.
TheSt33v said:
If the seller is being honest and the only thing that went wrong was a bad OTA, you should be able to resurrect it fairly easily.
Actually, now that I think about it, the bootloader on that watch is still locked. Have the seller unlock it and show proof that it worked. If the bootloader cannot be unlocked for whatever reason, the watch will be significantly harder, if not impossible, to resurrect.
Click to expand...
Click to collapse
If someone is selling a failed OTA as a bricked device, I doubt they know HOW to unlock a bootloader.
Tigerlight said:
If someone is selling a failed OTA as a bricked device, I doubt they know HOW to unlock a bootloader.
Click to expand...
Click to collapse
You're assuming that the seller isn't lying. If the seller knows how to put the thing into bootloader mode, and he does, I think it's a pretty good bet that he also knows how to unlock and lock the bootloader.
Honestly, I don't buy the whole failed OTA story. I think the dude messed around with the watch without knowing what he was doing, bricked it, and is now trying to minimize his losses.
TheSt33v said:
You're assuming that the seller isn't lying. If the seller knows how to put the thing into bootloader mode, and he does, I think it's a pretty good bet that he also knows how to unlock and lock the bootloader.
Honestly, I don't buy the whole failed OTA story. I think the dude messed around with the watch without knowing what he was doing, bricked it, and is now trying to minimize his losses.
Click to expand...
Click to collapse
Fair points. I think the lesson here is ALWAYS be cautious of sold as bricked, obviously.
But I still feel the point stands that IF it can get to bootloader it is generally recoverable barring actual hardware failure.
Tigerlight said:
Fair points. I think the lesson here is ALWAYS be cautious of sold as bricked, obviously.
But I still feel the point stands that IF it can get to bootloader it is generally recoverable barring actual hardware failure.
Click to expand...
Click to collapse
You're probably right. The only snag I can possibly think of would be if for some reason it could not wipe the device. Unlocking the bootloader triggers a wipe, and if the wipe doesn't happen the unlock might not happen. Also, if something is wrong with the USB connection, bootloader unlock might be impossible for that reason.

Categories

Resources