Samsung galaxy A5 2017 issue with touch - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

I have a samsung galaxy A5 (2017), I've been having an issue where i can only hold my touch for about three seconds. I can do stuff but when I try to send voice texts and play games that requires continuous touch that's when it happens. Can't hold on for more than three seconds, it releases itself even tho I'm still touching the screen. Can anyone tell me what's happening? It would mean alot to me thank you so much I really appreciate it!

sadiqag said:
I have a samsung galaxy A5 (2017), I've been having an issue where i can only hold my touch for about three seconds. I can do stuff but when I try to send voice texts and play games that requires continuous touch that's when it happens. Can't hold on for more than three seconds, it releases itself even tho I'm still touching the screen. Can anyone tell me what's happening? It would mean alot to me thank you so much I really appreciate it!
Click to expand...
Click to collapse
I guess u the only one who experienced it..
Maybe a visit to service centre would solve the problem :good:

ponkz said:
I guess u the only one who experienced it..
Maybe a visit to service centre would solve the problem :good:
Click to expand...
Click to collapse
Check your TSP(touch screen) firmware.
Sometimes it can become mismatched. Phone and Parts should be the same.
If they are different then you can hit the update(general) button and it should fix it.
Use the following code in the dialler.
*#2663#

I've got the exact same issue on my A5. Did you find a solution?

I have the same issue. When i put my phone to charge it solves but out of charge 1, 10 or 20 minutes after same issue again begins

sadiqag said:
I have a samsung galaxy A5 (2017), I've been having an issue where i can only hold my touch for about three seconds. I can do stuff but when I try to send voice texts and play games that requires continuous touch that's when it happens. Can't hold on for more than three seconds, it releases itself even tho I'm still touching the screen. Can anyone tell me what's happening? It would mean alot to me thank you so much I really appreciate it!
Click to expand...
Click to collapse
OMG. Im having the exact issue.

Having the same issue.. Any luck with our device?..

Related

[Q] Android Beam

Evening, guys.
I'm kinda having problems with my Android Beam on the GNexus.
I used my phone (GNexus 4.1.1) and my girlfriend's phone (NexusS 4.1.1).
Put them back to back and tried to send webpages, youtube videos, contacts, images, etc..
Both devices vibrate and have the "touch to beam" options.
When attempting to send the file after touching, the image of that file would just slowly getting smaller on the screen to a point it just "goes away" and nothing happens on both phones.
The device trying to send just stays on the Beam's screen and the other device trying to receive doesn't do anything.
(just ONCE we could share a video from youtube with no problem, as mine GNexus was at 4.0.4 yet)
Don't have any other device to test..
Bought mine 3 days ago, wondering if it could be a hardware (or whatever) problem.
Any ideas about that?
Thanks in advance.
Nobody?
Have just few more days to send it back to the store if it's factory problem.. needing help ASAP
Have you tried GW?
Mine does the same when beaming with friends galaxy s2 I don't know what happens
biscuitownz said:
Have you tried GW?
Click to expand...
Click to collapse
Sorry about that, but what you mean about GW?
edit: oh, Google Wallet, right? I live in Brazil and NFC is an outer world thing, we don't have those things around here to try at.. lol
Hunter-Eastland said:
Mine does the same when beaming with friends galaxy s2 I don't know what happens
Click to expand...
Click to collapse
Have you tried with other devices or just your friends S2?
Thanks for the replies
Best regards
No problem between my gnex and n7.
Beamed from my Grouper.
Have you tried touching and holding instead of just tapping, when it says to touch?
ArcticWolf91 said:
Have you tried touching and holding instead of just tapping, when it says to touch?
Click to expand...
Click to collapse
Yeah, already tryied almost everything.. holding, double tapping, frenetic tapping.. lol
But they just do the same
Wish I had another device to test at..
I think this might be a software problem, if it was a hardware problem nothing would even show up.

Screen stops working randomly

I was just wondering if this happens to anyone else. So sometimes I go to unlock and the screen doesn't let me do anything, it happens not just when unlocking but when I'm using the phone too, it's really annoying when I'm trying to text someone back or try to answer a call. It doesn't happen all the time so I could live with it....but I'm wondering if anyone has a fix or has the same problem.
Also I have my phone rooted and g3 tweaksbox, and I turned off the knock in code..I don't know if any of these have factors.
WendyB87 said:
I was just wondering if this happens to anyone else. So sometimes I go to unlock and the screen doesn't let me do anything, it happens not just when unlocking but when I'm using the phone too, it's really annoying when I'm trying to text someone back or try to answer a call. It doesn't happen all the time so I could live with it....but I'm wondering if anyone has a fix or has the same problem.
Also I have my phone rooted and g3 tweaksbox, and I turned off the knock in code..I don't know if any of these have factors.
Click to expand...
Click to collapse
Is it lag? Does it only happen for a few seconds before it starts again?
It's not lag..I don't think unless it's a really long lag ?... I turn my screen on and off and it would still be frozen. Maybe after a few mins of turning the screen off and on again it will work...
WendyB87 said:
It's not lag..I don't think unless it's a really long lag ?... I turn my screen on and off and it would still be frozen. Maybe after a few mind not turning the screen off and on again it will work...
Click to expand...
Click to collapse
Sounds faulty i think.I'd get the phone freezing for a few seconds before it responded, but that was lag.
Aww man that would suck if it was... That's the only problem I have!
WendyB87 said:
Aww man that would suck if it was... That's the only problem I have!
Click to expand...
Click to collapse
i had this problem..it would lock up..freeze and i had to wait for a min or so to come back to life..a hard reset fixed it
Oh okay! That is good to know...I guess I'll be trying that soon
I have the same issue as well.
It's not that the screen "stopped" working. It works, except there's no update on the screen. As if the entire phone is frozen, but it's still giving me haptic feedbacks. Except, actions aren't being reflected on the UI; things like, tapping home navbar button, doesn't take me to the launcher, tapping up/back doesn't take me to the previous screen. I can lock/unlock the phone, but I'd return to the whatever page of the app that corresponds to the back/up command I previously made.
I think, the easiest way I can summarize this is that the OS stopped doing visual updates, while there's actually stuff going on despite that "stuck" screen.

Touch issue

I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
same problem.
It's like the smartphone, after a 2 second make a check then blocks the touch.
I noticed that if I touch the screen before turning on the smartphone, the touch does not hang after 2 seconds but after more than 2 minutes.
I'm not sure it's a hardware problem; I still believe that it can be solved by preventing the above control.
TouchScreen Issue
Hi! I have the same problem with my Zuk Z2 plus. Did you already fix the problem? If yes could you tell me how?
Thanks!
I just start facing the same problem, any news on this?
do u all use quickcharger 3?
i am facing the same issue any update??
Tushar Bali said:
i am facing the same issue any update??
Click to expand...
Click to collapse
Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
sixth.pr1m3 said:
Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
Click to expand...
Click to collapse
already tried but not switched kernel,i am running default kernel with jaguar oreo rom
I am also facing the same issue, since i have flashed custom rom [Pixel Experience], initially i was using PixelExp-24/01/2018 i didnt faced any issue i was using for almost 20-25days & recently i have flashed PixelExp-07/02/2018, after 3days the nav bar stopped working intermediately & the touch response only once after screen unlock & not responses until or unless i lock it & unlock it, then suddenly touch starts working but where ever i touch in the screen Google-Assistance opens.
Has anyone found a solution to this problem? Did any of you go to the lenovo Service center?
nirvikkhanal said:
I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
Click to expand...
Click to collapse
I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
hi i get the same problem any solution for this problem
I had the same issue, and fixed it by removing the screen protector. Now the touch has been working since yesterday
vivaswan.cs said:
I am also facing the same problem on my phone.
I tried discharging the phone completely and charging again.
I use the original charger only.
I'm running Pixel Experience ROM on stock kernel. This problem started a week after unlocking and rooting my phone. I also feel that it is not a hardware issue.
The problem started with the nav. buttons: The rest of the screen functioned properly but the nav buttons were unresponsive. A little later (a few hours), the entire screen responded to touch intermittently, and after that it responded only a few seconds after unlocking the phone (the above mentioned problem).
I am having a very tough time as this is my daily driver and I'm stuck.
Please Help. Thanks a lot in advance.
Click to expand...
Click to collapse
This is exactly what has happened to me too. It started with the nav. buttons and then the rest of the screen. Have you found out what is to be done?
Guyz try a cell ,u know those 1.5 v cells use them as the s pen im not joking it really works u just try once
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
chetaah said:
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
Click to expand...
Click to collapse
I exchanged my z2 plus with this problem on Amazon without any problem. They only want a phone which switches on and whose display is not cracked
max.para said:
I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
Click to expand...
Click to collapse
Exactly how did you did that? Could you explain?
Broke a piezoelectric lighter and got the raw mechanism.
I made it discharge several times on the affected area while touching another area of the screen with another finger
Simply4Nothing said:
Exactly how did you did that? Could you explain?
Click to expand...
Click to collapse
Inviato dal mio MIX 2S utilizzando Tapatalk
Workaround
I tried one workaround indicated by someone else on another thread. Follow below steps
Press power button to put screen off
Hold phone in left hand and put left thumb on screen
Press power button to start screen
Touch with right hand fingers
It will work till left thumb is there on screen..
If touch is lost follow from step one
Atleast this helps alot instead of only 2-3secs stuff..
Thanks to one who indicated this workaround
Found a solution
Hi I was also facing this problem and I was ready to give up then I tried changing custom ROMs and when I installed the dot os v2.4,the problem disappeared and I was back to using the device normally
Hope this helps

Fixed.. Ghost Touch ?? Automatic Touches Problem ?

I found bug in Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Bug Fixed
Dial - *#2663#
Click on TSP FW Update (General)
wait a bit
Your Device will Restart
Done.
Enjoy....
Thanks to @hanjien
Rohan1996 said:
I found bug in my Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Anyone Can Tell me how can i fix issue without reset my phone....
Click to expand...
Click to collapse
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...
Same problem on my phone. I have a glass screen protector, I thought maybe it's because of the screen protector. Sometimes locking and unlocking the phone also solves it for me.
I also have a glass screen protector, but I experienced the problem also without protection, since I applied the screen protector a day later.
Locking and unlocking the phone seems to "solve" it as well indeed.
Hmmm... seems we got an issue here, Samsung!
I have also addressed this topic to the online shop I bought the phone.
Ghost touches did happen to me during the first three or four days after purchase. Now however, they are completely gone.
I've had this happen to me two times in three days on two different A70's (one time on each phone). Most likely software issue.
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
Give it a few days. Restart your device every other day and press the malfunctioning spots on the display a little harder. It worked for me.
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
thank you! confirmed working on mine, dude u are awesome ??
mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
yep me too, my solution was locking the screen and unlock it again.
ardhityaraharja said:
yep me too, my solution was locking the screen and unlock it again.
Click to expand...
Click to collapse
the fix https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
I must say the ghost touches are much less after using the phone for a while. I also just tried your tip, and hope it will be completely gone now!
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
This code worked for anyone else?
Sent from my SM-A705FN using Tapatalk
Same issue here I am facing also ... my Samsung only 6 days old... please guide me to replace the device with new one ....thanks
---------- Post added 18-05-2019 at 12:18 AM ---------- Previous post was 17-05-2019 at 11:59 PM ----------
Captain Beretta said:
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...
Click to expand...
Click to collapse
Same issues I am facing... should I opt for exchange this device with new one
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
working great for me
A70 touch problem solved
guys i think my problem got solved do this thing*
1) switch off the phone completely*
2) press volume up key plus power key until Samsung logo appears you'll get into boot loader mode*
3) to move up an down use volume keys to select options press power key now you have to select WIPE CACHES partition*
4) then select run graphics test*
5)then do system reboot
give this a try it worked for me an let me know if it's works for you or not.
*
thanks*
Regards*
I'm also having the same issue. Tried the 1st solution. (https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651#post79538651). However my phone didnt restart automatically so I restarted manually. I'll update the results. Thanks a lot.
Got a software update this morning which seems to have fixed it. At least I got to type this comment faster :laugh:
guys, I don't know if it's a "ghost touch", but if I get my finger really close to the display it acts as if I touched it on that spot - but I don't feel like I've touched the screen at all... is it really sensitive or is this the ghost touch issue?

Question Touch Screen Problem!

hello everyone,
I just bought z fold 3 a few days ago,
after hours of working with I found that sometimes the touch screen(inner display) doesn't respond,
for example, some words don't type when I am typing quickly with the keyboard (just sometimes)
factory data reset didn't help.
has anyone run into the same problem? may be resolved with future updates?
Is it only happening to apps connected to the internet ie is it a connection issue?
The internet's been goofed up in some areas the last few days. Try toggling the airplane mode off/on.
Keep power management disabled for now.
Does it happen in safe mode?
Find the factory test settings for the touch display, test (and calibrate if needed/possible).
If you can't resolve it, return it. Otherwise eyeball every square inch of it like a hawk...
I tested the touchscreen with *#0*# and everything is fine.
just sometimes this problem occurs and I think this may be software problems...
have you z fold 3?
saidgta said:
I tested the touchscreen with *#0*# and everything is fine.
just sometimes this problem occurs and I think this may be software problems...
have you z fold 3?
Click to expand...
Click to collapse
No. Basic troubleshooting.
Samsung will likely release firmware updates to correct this if enough devices are effected. It may be a 3rd party app causing this... try in safe mode. Disable animations for now and see what its got.
I stopped at the N10+/Android 10 and will likely stay in this holding pattern for at least 2 years.
I have two now and they run close to flawlessly.
Both Samsung and Android are having major issues, plus I require a SD card slot. Even issues on the N20U, which helped nix it from my list.
It may be a good year for Fold fans but otherwise both Android and Samsung have dropped the ball and are in a flat spin... in my opinion.
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
saidgta said:
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
Click to expand...
Click to collapse
If stateside you can go to a Best Buy that has a Samsung Experience store. They can do advanced testing on it... allegedly.
I would get it resolved soon or return it for a complete refund.
That ain't pudding and that ain't right... time to have a sitdown with that candyman
saidgta said:
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
Click to expand...
Click to collapse
Yes i do notice that, its like sometimes it doesnt register my fingers when typing
klemen241 said:
Yes i do notice that, its like sometimes it doesnt register my fingers when typing
Click to expand...
Click to collapse
I hope Samsung solve this problem with future updates
Have you tried turning on the touch sensitivity feature under the display settings?
Acoustichayes said:
Have you tried turning on the touch sensitivity feature under the display settings?
Click to expand...
Click to collapse
yea no diff there
klemen241 said:
yea no diff there
Click to expand...
Click to collapse
Does it happen in safe mode?
Maybe a 3rd party app.
Happen in all apps?
blackhawk said:
Does it happen in safe mode?
Maybe a 3rd party app.
Happen in all apps?
Click to expand...
Click to collapse
Even reset factory didn't help
I tested the touch screen with "touch screen test" Application and uploaded a video on youtube, you can see here.
It looks fine to me... do you mean latency time?
What are power settings at? Try bumping it up to maximum performance.
Check ram usage.
Is there anyone here with z fold 3 and the same problem?!!!
I only face this problem when I touch the edge of the display with my palm.
saidgta said:
I tested the touch screen with "touch screen test" Application and uploaded a video on youtube, you can see here.
Click to expand...
Click to collapse
I tried to replicate the issue. I downloaded the same app on my Fold 3. I tried for few minutes.
On my device every click is registered. No missing dots.
I have the exact same issue. I addressed it by increasing the screen sensitivity.
Hey, I just noticed it today as well. When I try to type text faster, sometimes I need to double click on letters. I think this problem came with the latest update, because I havent had that problem before. It is frustrating.
I tried to turn on sensitivity option in settings and I will reply here after day or two testing.
seems to be a bit better with that option turned on
Well_Done said:
Hey, I just noticed it today as well. When I try to type text faster, sometimes I need to double click on letters. I think this problem came with the latest update, because I havent had that problem before. It is frustrating.
I tried to turn on sensitivity option in settings and I will reply here after day or two testing.
seems to be a bit better with that option turned on
Click to expand...
Click to collapse
The sensitivity option didn't help me.

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