hello everyone,
I just bought z fold 3 a few days ago,
after hours of working with I found that sometimes the touch screen(inner display) doesn't respond,
for example, some words don't type when I am typing quickly with the keyboard (just sometimes)
factory data reset didn't help.
has anyone run into the same problem? may be resolved with future updates?
Is it only happening to apps connected to the internet ie is it a connection issue?
The internet's been goofed up in some areas the last few days. Try toggling the airplane mode off/on.
Keep power management disabled for now.
Does it happen in safe mode?
Find the factory test settings for the touch display, test (and calibrate if needed/possible).
If you can't resolve it, return it. Otherwise eyeball every square inch of it like a hawk...
I tested the touchscreen with *#0*# and everything is fine.
just sometimes this problem occurs and I think this may be software problems...
have you z fold 3?
saidgta said:
I tested the touchscreen with *#0*# and everything is fine.
just sometimes this problem occurs and I think this may be software problems...
have you z fold 3?
Click to expand...
Click to collapse
No. Basic troubleshooting.
Samsung will likely release firmware updates to correct this if enough devices are effected. It may be a 3rd party app causing this... try in safe mode. Disable animations for now and see what its got.
I stopped at the N10+/Android 10 and will likely stay in this holding pattern for at least 2 years.
I have two now and they run close to flawlessly.
Both Samsung and Android are having major issues, plus I require a SD card slot. Even issues on the N20U, which helped nix it from my list.
It may be a good year for Fold fans but otherwise both Android and Samsung have dropped the ball and are in a flat spin... in my opinion.
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
saidgta said:
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
Click to expand...
Click to collapse
If stateside you can go to a Best Buy that has a Samsung Experience store. They can do advanced testing on it... allegedly.
I would get it resolved soon or return it for a complete refund.
That ain't pudding and that ain't right... time to have a sitdown with that candyman
saidgta said:
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
Click to expand...
Click to collapse
Yes i do notice that, its like sometimes it doesnt register my fingers when typing
klemen241 said:
Yes i do notice that, its like sometimes it doesnt register my fingers when typing
Click to expand...
Click to collapse
I hope Samsung solve this problem with future updates
Have you tried turning on the touch sensitivity feature under the display settings?
Acoustichayes said:
Have you tried turning on the touch sensitivity feature under the display settings?
Click to expand...
Click to collapse
yea no diff there
klemen241 said:
yea no diff there
Click to expand...
Click to collapse
Does it happen in safe mode?
Maybe a 3rd party app.
Happen in all apps?
blackhawk said:
Does it happen in safe mode?
Maybe a 3rd party app.
Happen in all apps?
Click to expand...
Click to collapse
Even reset factory didn't help
I tested the touch screen with "touch screen test" Application and uploaded a video on youtube, you can see here.
It looks fine to me... do you mean latency time?
What are power settings at? Try bumping it up to maximum performance.
Check ram usage.
Is there anyone here with z fold 3 and the same problem?!!!
I only face this problem when I touch the edge of the display with my palm.
saidgta said:
I tested the touch screen with "touch screen test" Application and uploaded a video on youtube, you can see here.
Click to expand...
Click to collapse
I tried to replicate the issue. I downloaded the same app on my Fold 3. I tried for few minutes.
On my device every click is registered. No missing dots.
I have the exact same issue. I addressed it by increasing the screen sensitivity.
Hey, I just noticed it today as well. When I try to type text faster, sometimes I need to double click on letters. I think this problem came with the latest update, because I havent had that problem before. It is frustrating.
I tried to turn on sensitivity option in settings and I will reply here after day or two testing.
seems to be a bit better with that option turned on
Well_Done said:
Hey, I just noticed it today as well. When I try to type text faster, sometimes I need to double click on letters. I think this problem came with the latest update, because I havent had that problem before. It is frustrating.
I tried to turn on sensitivity option in settings and I will reply here after day or two testing.
seems to be a bit better with that option turned on
Click to expand...
Click to collapse
The sensitivity option didn't help me.
Related
I've been able to replicate this issue on my G4 (815T Australian model) on a daily basis, just on the instagram app though.
I recorded a video of it. Slowmo part shows the issue
https://goo.gl/photos/F823e125PQckCPLp6
The screen seems confused and it just scrolls the other way even if my thumb wasn't touching the screen.
Factory data reset did not fix anything.
Are you able to replicate this LG G4 owners?
I don't use Instagram, so can't help with that app, sorry.
But if you go into Developer Options, and turn on "Show touch data", it might help add some more info to the discussion. It will show a trace on the screen of what the phone's touchscreen interpreted from your last tap/swipe.
It would presumably show a swipe up, and then back down, when you're getting these ghost touches that change the scroll direction. But perhaps it could also help show if swipes are interpreted the same way in other apps. It might help you learn a little more about what the phone is seeing, at least.
Thanks for the video and everything but why a new thread? Plenty of videos on the main thread.
Is another thread really necessary?
Sent from my LG-H811 using Tapatalk
Might be, because this only happens with IG. I've got the exact same problem, only with IG and its very annoying.
shook187 said:
Thanks for the video and everything but why a new thread? Plenty of videos on the main thread.
Is another thread really necessary?
Click to expand...
Click to collapse
Apologies, first time I posted it I was thinking it was just Instagram-specific.
KL643 said:
Might be, because this only happens with IG. I've got the exact same problem, only with IG and its very annoying.
Click to expand...
Click to collapse
Ahh good to know I'm not alone on this!
chobie said:
Apologies, first time I posted it I was thinking it was just Instagram-specific.
Click to expand...
Click to collapse
To me it looks like it is IG specific because I don't have this problem with any other app
You can try to change the touch feedback time from short to medium under settings/accessibility/motor & cogination. This will reduce the touch feedback time. Give it a try, and see if it gets better.
Sent from my iPad using Tapatalk
alanchai said:
You can try to change the touch feedback time from short to medium under settings/accessibility/motor & cogination. This will reduce the touch feedback time. Give it a try, and see if it gets better.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Done that but it doesn't solve this problem.
chobie said:
I've been able to replicate this issue on my G4 (815T Australian model) on a daily basis, just on the instagram app though.
I recorded a video of it. Slowmo part shows the issue
https://goo.gl/photos/F823e125PQckCPLp6
The screen seems confused and it just scrolls the other way even if my thumb wasn't touching the screen.
Factory data reset did not fix anything.
Are you able to replicate this LG G4 owners?
Click to expand...
Click to collapse
Question, do you have Google keyboard installed? Because I just removed Google keyboard and installed SwiftKey and it looks like the problem is gone....
KL643 said:
Question, do you have Google keyboard installed? Because I just removed Google keyboard and installed SwiftKey and it looks like the problem is gone....
Click to expand...
Click to collapse
Nope, I use Swiftkey from the beginning. Only LG stock keyboard is installed.
Mm, I've got LG keyboard freezed with TB and after changing from Google keyboard to SK, the problem is gone
KL643 said:
Mm, I've got LG keyboard freezed with TB and after changing from Google keyboard to SK, the problem is gone
Click to expand...
Click to collapse
Interesting. Not keen on rooting though. =\
So you reckon it's just a software issue?
chobie said:
Interesting. Not keen on rooting though. =\
So you reckon it's just a software issue?
Click to expand...
Click to collapse
Well this problem is only related to the LG G4 and IG for me...I don't have any other touchscreen problems with this phone. So for me I guess this is not hardware related. During the day I just had 2 small "ghost touches", way better than before. Will see how it goes the next few days...
Edit :
after a view days, it looks like it didn't solve this issue. Today I notice the ghost touches were there again in IG
Force GPU rendening under Developer options somewhat helped.
The new v10f on my Australian G4 didn't fix the issue as well.
Any updates on this? I had same issue. N this is a replacement unit after 2.5 weeks of waiting
Just day one and this ghost touch come up.
I also have this problem
Did you solve the problem?
I am facing similar issue.between...i am not using ig.
I've had this issue as well (not just IG) and sent the phone back for servicing. It was sent back to me with a report showing that they'd done a few things but the problem is still there. I'd been thinking I'd send it back in once more and ask them to have another look. I'm getting ghost touches everywhere and quite a bit, it's very annoying.
Someone mentioned there was another, large thread about this issue but I can't seem to find it, can anyone point me to it?
Hi, I posted this in a new thread yesterday as I couldn't find anything. Never thought to search for 'ghost taps' duh.
Every now and then when just doing normal things on the my phone it totally freaks out and all by it self it suddenly starts to tap random parts of the desktop, slides the pages, opens apps, closes apps, goes into calculator and a bunch of buttons are pressed randomly. It's almost like someone has hacked my phone and is trolling me by just tapping randomly on the phone.
Just today when looking at Facebook it closed the app, scrolled down notifications, data was turned off and wifi turned on.
I thought it might have been my screeen protector, bit of moisture in it or something. Took that off and still does it. Took out the battery for a minute and still does it.
It happened a few months ago then nothing for ages and now it's started again this weekend.
Thought it might have been only when connected to data but has now done it when offline.
Any one got a solution? Does a custom rom fix?
New member here, first post.
I had my g4 several weeks ago (uk version). Great phone, however recently the screen seems far too sensitive. Sometimes apps or other features are activating on their own without me pressing on them.
I looked in the settings but havent found a way to resolve this. Can anyone offer any suggestions?
Just to clarify a bit more about my issue.
Its like the "floating touch" some phones have, where i can be an inch or two away from the screen but it still activates. More rarely, it seems as if it was activating by sensing light or movement. Strange. Is the g4 supposed to have this type of function?
pholmes38 said:
Just to clarify a bit more about my issue.
Its like the "floating touch" some phones have, where i can be an inch or two away from the screen but it still activates. More rarely, it seems as if it was activating by sensing light or movement. Strange. Is the g4 supposed to have this type of function?
Click to expand...
Click to collapse
That sounds like a problem. The G4 is actually known for lacking sensitivity and yours is doing the opposite. enable this settings to see if it is actually detecting ghost touches.
Settings, About Phone, Software Info and tap on 'Buidld number' 7 times. Then go back to settings and tap Developer options, enable 'Show Touches'
if the dots show without your intervention, then it's likely due to faulty touchscreen.
Anyways, do a factory reset and see if it helped.
GUGUITOMTG4 said:
That sounds like a problem. The G4 is actually known for lacking sensitivity and yours is doing the opposite. enable this settings to see if it is actually detecting ghost touches.
Settings, About Phone, Software Info and tap on 'Buidld number' 7 times. Then go back to settings and tap Developer options, enable 'Show Touches'
if the dots show without your intervention, then it's likely due to faulty touchscreen.
Anyways, do a factory reset and see if it helped.
Click to expand...
Click to collapse
Thank you. I will give that a try,
As it happens intermittently, i cant say how quick i will find out if that is the solution, but you have been helpful.
:good:
I remember seeing a sensitivity setting somewhere..
Outta said:
I remember seeing a sensitivity setting somewhere..
Click to expand...
Click to collapse
Its under Accessibility
pholmes38 said:
Thank you. I will give that a try,
As it happens intermittently, i cant say how quick i will find out if that is the solution, but you have been helpful.
:good:
Click to expand...
Click to collapse
Does reset solve the issue? , happening on mine right now. Appreciate your feedback. Thanks
Same here, on Imperium and Stock rom, I have the phone since 6 months and it is a really random issue... my bootloader is unlock so I don't know if I can send it to warranty.
For information I have enable the touch "tracing" in developper menu, and when the issue occurred it's getting me perfect vertical line from bottom to top screen, and open a lot of apps..
leclampin said:
Same here, on Imperium and Stock rom, I have the phone since 6 months and it is a really random issue... my bootloader is unlock so I don't know if I can send it to warranty.
For information I have enable the touch "tracing" in developper menu, and when the issue occurred it's getting me perfect vertical line from bottom to top screen, and open a lot of apps..
Click to expand...
Click to collapse
And from the sound of it... Yours pretty much ****ed, at least to my knowledge. Hardware screwed and no warranty. Just bought mine like 3 weeks ago, and hated it so much. So much hyped, but the experienced is so far ****ty at best.
I suspect mine hardware issue. This seems like it's gonna be the first, and the last LG for me. Even mine with warranty still intact. Blackberry used to give this feeling long ago with their ****ty storm. Now, LG and blackberry can share that same ****ed up grave.
As madgibbon indicates, I was on Accessibility / Motricity / Response time (my phone is in french so i'm not sure if it will be exactly like that on yours) and I have set to "Long".
Since that, the issue is no longer appear, I have also switch to rom V20F (Turkey) with still the same setting for accessibility, and I don't have the issue anymore.
I don't know if it is a hardware issue, my phone falls maybe 4 times but with a case and from a little height, no broken glass or something else.
This is all the things I tried before that ;
Using flipcover (QI charge and quick circle), I have tested the "normal" case but same issue
I had a glass protection, I have removed it and cleaned my screen, same issue
I have done lot of hard reset (i'm kind of full wipe addict), same issue
Only the solution of madgibbon works fortunately, thanks mate
I'm also a bit disappointed by this phone, it is great sure I mean fluid, great camera etc... but I have some little issue that ruin the experience unfortunately (this issue with touchscreen, i'm experiencing issue with my Chromecast too that i don't have with other phones, some heating, I don't find the battery usage so good since MM, can't relock bootloader since now). I don't blame LG because i'm using some of their products and I'm / was really satisfied with : Optimus 2x, Nexus 5, TV, Monitor, Sound Bar. Anyway, waiting for 2016's Nexus and I will see if I switch or not.
leclampin said:
As madgibbon indicates, I was on Accessibility / Motricity / Response time (my phone is in french so i'm not sure if it will be exactly like that on yours) and I have set to "Long".
Since that, the issue is no longer appear, I have also switch to rom V20F (Turkey) with still the same setting for accessibility, and I don't have the issue anymore.
I don't know if it is a hardware issue, my phone falls maybe 4 times but with a case and from a little height, no broken glass or something else.
This is all the things I tried before that ;
Using flipcover (QI charge and quick circle), I have tested the "normal" case but same issue
I had a glass protection, I have removed it and cleaned my screen, same issue
I have done lot of hard reset (i'm kind of full wipe addict), same issue
Only the solution of madgibbon works fortunately, thanks mate
I'm also a bit disappointed by this phone, it is great sure I mean fluid, great camera etc... but I have some little issue that ruin the experience unfortunately (this issue with touchscreen, i'm experiencing issue with my Chromecast too that i don't have with other phones, some heating, I don't find the battery usage so good since MM, can't relock bootloader since now). I don't blame LG because i'm using some of their products and I'm / was really satisfied with : Optimus 2x, Nexus 5, TV, Monitor, Sound Bar. Anyway, waiting for 2016's Nexus and I will see if I switch or not.
Click to expand...
Click to collapse
I will try what you suggested, will report back.
Thanks for the tip.
bloodsuckingcomputer said:
I will try what you suggested, will report back.
Thanks for the tip.
Click to expand...
Click to collapse
Nope, doesn't work, it is indeed, a hardware issue.
Thanks anyway. ?
bloodsuckingcomputer said:
Nope, doesn't work, it is indeed, a hardware issue.
Thanks anyway. ?
Click to expand...
Click to collapse
Screen problem after all, just picked my phone up from the place that I bought for under warranty fix, and they told me they did replace for a new screen, and all is looking fine and dandy for now. Hope it stay this way, finger crossed. 3 weeks purchased and already this problem. I doubt this thing will last.
I found bug in Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Bug Fixed
Dial - *#2663#
Click on TSP FW Update (General)
wait a bit
Your Device will Restart
Done.
Enjoy....
Thanks to @hanjien
Rohan1996 said:
I found bug in my Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Anyone Can Tell me how can i fix issue without reset my phone....
Click to expand...
Click to collapse
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...
Same problem on my phone. I have a glass screen protector, I thought maybe it's because of the screen protector. Sometimes locking and unlocking the phone also solves it for me.
I also have a glass screen protector, but I experienced the problem also without protection, since I applied the screen protector a day later.
Locking and unlocking the phone seems to "solve" it as well indeed.
Hmmm... seems we got an issue here, Samsung!
I have also addressed this topic to the online shop I bought the phone.
Ghost touches did happen to me during the first three or four days after purchase. Now however, they are completely gone.
I've had this happen to me two times in three days on two different A70's (one time on each phone). Most likely software issue.
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
Give it a few days. Restart your device every other day and press the malfunctioning spots on the display a little harder. It worked for me.
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
thank you! confirmed working on mine, dude u are awesome ??
mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
yep me too, my solution was locking the screen and unlock it again.
ardhityaraharja said:
yep me too, my solution was locking the screen and unlock it again.
Click to expand...
Click to collapse
the fix https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
I must say the ghost touches are much less after using the phone for a while. I also just tried your tip, and hope it will be completely gone now!
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
This code worked for anyone else?
Sent from my SM-A705FN using Tapatalk
Same issue here I am facing also ... my Samsung only 6 days old... please guide me to replace the device with new one ....thanks
---------- Post added 18-05-2019 at 12:18 AM ---------- Previous post was 17-05-2019 at 11:59 PM ----------
Captain Beretta said:
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...
Click to expand...
Click to collapse
Same issues I am facing... should I opt for exchange this device with new one
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
working great for me
A70 touch problem solved
guys i think my problem got solved do this thing*
1) switch off the phone completely*
2) press volume up key plus power key until Samsung logo appears you'll get into boot loader mode*
3) to move up an down use volume keys to select options press power key now you have to select WIPE CACHES partition*
4) then select run graphics test*
5)then do system reboot
give this a try it worked for me an let me know if it's works for you or not.
*
thanks*
Regards*
I'm also having the same issue. Tried the 1st solution. (https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651#post79538651). However my phone didnt restart automatically so I restarted manually. I'll update the results. Thanks a lot.
Got a software update this morning which seems to have fixed it. At least I got to type this comment faster :laugh:
guys, I don't know if it's a "ghost touch", but if I get my finger really close to the display it acts as if I touched it on that spot - but I don't feel like I've touched the screen at all... is it really sensitive or is this the ghost touch issue?
Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
yetiweston said:
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
Click to expand...
Click to collapse
everywhere all apps all places
omer919 said:
Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Click to expand...
Click to collapse
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
Click to expand...
Click to collapse
All stock, latest update no unlocked bootloader (EVR-L29)
I disabled all gestures, I dont have a nano memory card, its not app related, it even happens on the notifications tray when I try to reply to someone but the button doesnt work. even when I type there is a delay that make me miss some clicks I have done
omer919 said:
everywhere all apps all places
Click to expand...
Click to collapse
Have you tried a hard reset to see if that fixes it?
yetiweston said:
Have you tried a hard reset to see if that fixes it?
Click to expand...
Click to collapse
yes, from recovery. didnt help
also scrolling is very slow compared to other phones even when scrolling the fastest I can its very slow.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
Click to expand...
Click to collapse
Exactly the same a few times a day on stock or openkirin rr
Sent from my Kirin Treble using Tapatalk
sometimes when I touch with 2 fingers to zoom (for example on a document) it just stays on zoom mode even when I touch with 1 finger (so when I try to move around it will change the size like a 2 fingers gesture).
scrolling is way slower than any other phone I tested, has anyone else noticed that?
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
Click to expand...
Click to collapse
It's not a screen issue, it's a software issue.
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
Click to expand...
Click to collapse
tried both, didnt help.
I thought I was the only one with this issue.
After flashing the Resurrection Remix rom I have never encountered this problem.
I'll be going back to stock soon so I'll see if the problem still exists.
Mine works perfectly. Even with the protective film scratched. Worked perfectly with my previous screen protector, a tempered glass type. I have the chinese EVR-TL00 midnight blue model. Everything stock, no root.
I also have this problem
You're not alone, this is happening to me as well on the EVR-L29. In my experience it is most noticeable when tap typing and a letter I tapped on does not register. Also, once in a while when I tap on an app to open it nothing happens and I'll have to tap it again for it to open. It's a mild annoyance for me, but not to the point of ruining the experience. I'm hoping a future software update addresses this, unless it's hardware related. I love the phone, but this is probably my biggest gripe outside of the possibility of no future upgrades in Huawei's spat with the US.
after each lock when i turn the screen on with double tap or power button screen is unresponsive for good 3 seconds. This started happening after the latest camera fix update. When if i use aod and use the fingerprint through the aod this doesnt happen. tried reboot and factory reset with fresh install (no backups) tried safe mode. Same thing happens.
S20 plus exynos.
Yup happening to me too (s20+ exynos). For me the time of unresponsiveness is around 1-2 seconds. Happened after the latest update.
Yes, have been facing the same issue since "ATCH" update.
Yeah has been driving me nuts. Same problem.
I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?
Glad to see it's not only my device. Waiting for fix.
I have similar situation
I'ne noticed the same after the last update.
Chris_c81 said:
Yeah has been driving me nuts. Same problem.
Click to expand...
Click to collapse
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
Chris_c81 said:
I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?
Click to expand...
Click to collapse
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
anfederin said:
I have similar situation
Click to expand...
Click to collapse
Mine is Exynos
sjandroiddeveloper said:
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
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Is there any channel to communicate this bug to Samsung? Anyone know?
Chris_c81 said:
Is there any channel to communicate this bug to Samsung? Anyone know?
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There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.
sjandroiddeveloper said:
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.
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Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
turn off the battery optimized for apps: com.samsung.android.biometric.
Go to Settings>Apps>Select "Special Access" from three dot menu>Optimise Battery Usage>select All from drop down menu>Search for "com.samsung.android.biometric"> Turn it off and Restart.
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Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
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Did accordingly as above.
For a moment it felt like the issue is resolved!
But after checking several times I can confirm the issue still exists.
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
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Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
Sent from my SM-G986B using Tapatalk
verynuclear said:
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
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While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.
Virgo_Guy said:
While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.
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Have you restarted the phone? It didn't work until I restart mine.
Sent from my SM-G986B using Tapatalk
verynuclear said:
Have you restarted the phone? It didn't work until I restart mine.
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Ofcourse I did. In fact restarted one more time since it didn't resolve after the first restart, post disabling the optimization.
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
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I did this already and while it feels like fingerprint is faster, unfortunately this is a screen issue. You see if the screen is off and i put the finger in the correct spot it always scans my finger without any lag. The issue is occurs when -
a) I have unlocked the phone using above way, then the screen becomes unresponsive right after unlocking.
b) The screen is off and i either press the power button or double tap to wake, then the screen will be unresponsive and its during this time the fingerprint scanner doesn't scan (because the scanner doesn't know it needs to scan since the touch is unresponsive)
so TL;DR its not a FP scanner issue.
I am quiet sure Samsung is already addressing this issue for next update.