Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)
DesireOwner10 said:
Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)
Click to expand...
Click to collapse
Sounds like you using an Asian ROM, they haven't been released yet. I had the same, so I Made a gold card, changed to a WWE rom and then updated OTA.
Let me know if you need instructions.
Thanks for the reply wickedpenguin (ah..gotta to love forum names).
So that it is clear:
This A8181 is from the UK
It did indicate there was an OTA update available which as I said I was half way through prior to data disconnection - the A8181 only thought it was up to date after this update interruption.
So since it is from the UK and I did get an indication an update was available..do I have an Asian ROM? (please forgive me if I'm wrong..new at this).
If I do have an Asian ROM..did what you write before mean changing it to another type? (obviously from that it means I will need instructions if this is something I need to do)
Thanks!
I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!
wolfcry said:
I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!
Click to expand...
Click to collapse
Exactly the same thing here. I tried a factory wipe also tried wiping the cache and booting without SDCard, nothing seems to work.
I can't post links yet but had similar experiences and have documented my experience in the "Desire General" section. The key for me was to update using a Gold Card.
I had the same problem this morning, but now it's available again.
Arrgh! Foiled again!!
Ok..I second the above. I managed to get the Desire to recognise it wasn't up to date today. After waiting a LONG time for the 90Mb update I then run into another problem...
DESIRE NEEDS 25Mb phone memory to do the update!
I cleared the space but then ended up with the same problem where the phone thinks it is up to date (when it isn't).
So..take home message people - make sure your phone has at least 25Mb memory free! (bring on the App2SD)
Android OS developers - please take note that the phone should check for this prior to downloading a 90Mb system update!! Alternatively..make it obvious to the user how to run an update that has already been downloaded (I can't even see where it is on my SD card).
Now I'm back to square one. Is the day in which you tried to do a failed update a factor in the phone recognising if it is up to date or not? If so..I suppose I just have to try this again tomorrow? Grr..
@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?
I too am having this problem recieved the notification earlier, but no longer available. My phone is or has never been rooted. Please help!!!
any solution
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan
Gaborel said:
@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?
Click to expand...
Click to collapse
Thanks for response.
I bought this phone from someone else. I myself didn't do a factory wipe on it but given what you're saying, is that what Firmware version=2.1-update1 means?
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.
DesireOwner10 said:
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.
Click to expand...
Click to collapse
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!
beavis82 said:
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!
Click to expand...
Click to collapse
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.
snakemaycry said:
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.
Click to expand...
Click to collapse
Wow, quick reply! Really enjoying this forum...
So are you saying that setting the date forward, say 2 years, doesn't trick the phone into updating?
Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
The router reports that the phone is trying to access 63.241.57.68 when checking for updates. Using my laptop, I've found that I can't access this IP address. Traceroute doesn't work, and centralops.net can't reach it. So I wonder if the reason that our phones won't update is either because they're either attempting to connect to the wrong IP address, or the update server is down (or overloaded)?
Si
dakarcz said:
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan
Click to expand...
Click to collapse
I have a same problem. I have unbranded Desire (never locked, never rooted, bought in EU) and I get a message that my phone is up to date. My friends who bought Desire at a same carrier as I did already got Froyo on their phones. I can move the date forward (2011 or 2012), but as soon as I enable Wlan connection, date goes back to 2010. I don't want to use gold card because Froyo should be already available OTA.
The more I look into this, the more I think that it's just a case of the update servers being hammered.
Apparently the traceroute I tried earlier wouldn't have worked anyway, as the connection is routed through attens.net who block traceroutes, pings etc. for security reasons.
Just keep trying, I'm sure eventually we'll get through!
Thanks for the contributions all
beavis82 said:
Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
Click to expand...
Click to collapse
So according to the above it would seem the problem is more fundamental to the phone itself thinking it is up to date..perhaps it records the last date of its latest "update" and checks that against the current date? If that's the case, the moving the date forward thing might work but there doesn't seem to be a way of doing this.
Besides..it was only 1 day between my 1st & 2nd failed update attempts so unless this changes, one should only need to wait a day between attempts?
Anyone with any further thoughts? Thanks.
Another possibility is that the phone just says it's up to date unless it receives a message from the update server saying otherwise? So that no reply would still result in that same message.
If I knew how to inspect the actual data being transmitted and received by the phone, I could investigate further. Any ideas?
I got a notification for the recently Software update. When i clicked the update, Phone restarted and a white screen with software update came with loading. . . But after that its not moving at all to the next step.. I left the phone for hours but its not doing anything on it.. Please let me know if some one has any solutions..
I would pull the battery out, put it back in, and then start the phone up and let us know what happens.
Is your phone rooted? the update wont work unless you follow certain steps.
I tried pulling the battery and restarted the phone, but again it went to the software update and stuck in the same place. My phone is not rooted, its brand new still with screen protector which came with phone..
Any fix? I am also experiencing the same thing. Thanks!
Also having this issue has anyone figured out a fix yet?
Possibly solved
Follow the directions in this thread:
http://forum.xda-developers.com/showthread.php?t=1414341
We followed the instructions and the device is now recovered and back up and running.
We called TMO 2nd level tech support who was going to replace the device (she had only had is 12 hours when the wireless calling OTA hit). It looks like it needs to be reactivated on the TMO network.
I will post a followup message. We're headed to a corp. TMO store to get a new sim and get the device up and running again.
I'll give you all the info I can as this has all happened since last night.
Yesterday I was bored, and decided to Root my SGH-I747M [Virgin Mobile, runs off Bell I believe] I used to jailbreak my apple products all this time, my S3 is getting old so I figured heck why not. I was curious about all the Kit Kat hubbub lol.
I Rooted it successfully, then installed the CyanogenMod 4.4 Nightly Custom Rom onto my phone.
That was also successful minus two things that happened, I don't like some of the features & I lost cell service [NOT due to and EFS/IMEI issues]
Decided to downgrade and unroot as the only reason for rooting was to install Kit Kat.
Unfortunately trying to Unroot something went wrong, after pushing start in Odin and my phone froze in Download Mode and Odin failed.
After rebooting my phone I got the typical "Firmware upgrade encountered a problem" so I hooked up to Kies, entered my phone model and s/n and did a full Firmware recovery.
Still had no cell service, could make calls but no SMS.
Found a post that said to take out battery, take out SIM card, boot, then take battery out, replace SIM and reboot.
I believe I have full service back with no issues.
But after the Kies recovery, I have this constant screen on my phone as picutred in the attachment!
I can use my phone, I can touch anything/everything it doesn't block anything thats behind it, but that screen stays. It goes away if I need to go into settings but it comes back shortly. My phone is also still set as "custom" in the info so I'm assuming it's still Rooted???
Update: A friend of mine suggest doing another Kies recovery. So I'm waiting for that now.
And I'm not sure if it's still rooted, Went to settings>More>About Device>Status> And Device Status reads Official.
Alrighty another update incase anyone reads this and can either help or point me to help lol, I am searching forums/google like crazy trying everything.... I figured out that the screenshot is showing me factory mode is on.
Turned it off, after re-rooting and installing SU/Root Explorer.
So factory mode is off, now my only problem is Mobile Network: Disconnected despite Service State: In Service and all the other stats seemingly normal?
It seems I can make calls, but I can not use data or send sms/mms.
I've been at this for 10 hours. I'm seriously about to lose it. Like, I'm actually feel exhausted from trying to fix this problem.
I flashed to a stock recovery and did a factory reset. Nothing. I downloaded the factory rom software thing from HTC and ran it... It initialized and then gets to the end of the loading bar and disappears without a trace.
When I go into the 4G settings area nothing is there. It's just blank.
I don't know what to do?
Okay, so I was able to successfully root the phone and install cyanogenmod, but I still have no service. And I can't seem to change the CDMA Subscription [Settings, Mobile Networks, CDMA subscription] to RUIM/SIM. I click it and nothing happens. Reopen it to click it again and it's right back to NV? Hmm.
I successfully reflashed to stock android using the HTC RUU.
htc ... /us/support/htc-desire-816-virgin-mobile/news/
Yet I still have absolutely no service?? What the hell..?
Please, somebody, if you have any idea on how to fix this... I really can't afford to just buy a new phone because this thing is being stubborn for unknown reasons.
So I upgraded to 6.0 Wednesday night, since I check and it was available. Got it installed and discovered that the wifi is extremely unstable. It oscillates between full signal and no signal and anything Im streaming cuts out regularly. Every minute or two I would say. It gets bad enough that some times it will disconnect and use LTE then immediately reconnect. I finally figured out that if I disable 2.4GHz it works fine on the 5GHz signal from my AP, even though its pretty low. I scanned and there doesn't seem to be any new APs that popped up overnight. My AP auto selected channel 1 and the nearest other AP is on channel 6 (its kinda rural out here)
Any ideas or is this something someone has encountered before?
So you simply went for the OTA that got pushed to you?
Maybe its some old files or apps causing this. I assume it worked just fine on 5.1 and got bad on 6.0 so something during the update caused this.
If you can (S-OFF etc) I would suggest making a backup and flashing the Dev MM RUU that's available. Like that you have a pretty good base to go off of. If just briefly use a stock ROM and if the problem continues then its something in MM if not then it was your particular OTA update that caused it.
You can then either make another backup of the STOCK ROM and restore to your old one and see if the problem continues (firmware issue) or is fixed.
Trial and Error
Yeah, It was the OTA.
Not looking forward to nuking eveything. But I suppose Ill have to try it if no one else has the issue. Kinda need 2.4Gig support since not all APs broadcast on 5Gig
There are no ota's. Only the dev edition m9 got mm.
You could try clearing the cache? Other then that I'd say a full reflash is in order.
Sent from my HTC One M9 using Tapatalk
shivadow said:
There are no ota's. Only the dev edition m9 got mm.
Click to expand...
Click to collapse
Via OTA
Colt45ws said:
Yeah, It was the OTA.
Not looking forward to nuking eveything. But I suppose Ill have to try it if no one else has the issue. Kinda need 2.4Gig support since not all APs broadcast on 5Gig
Click to expand...
Click to collapse
Aslong as you make a twrp backup and save anything from the internal sdcard you'll be fine.