HTC E9 Dual - Mediatek Driver Problem - One (E9+) General

Hello everybody
My name is bogdan and i have a really big problem...
Unfortunatley i don't see here category for HTC E9 so i post it here (hope to not be a problem).
Well the problem is next... 2 days ago i purchased HTC E9 Dual (not E9+ version), and i have a big problem at connecting with PC, everytime when i connect phone simply nothing happen, no connecting sound nothing, i tryied allot of things from what i saw on google, youtube but the result for me was 0, problem is next...
- I connect phone to PC, nothing happen.
- If i press Power OFF + Volume UP, after that 3 Seconds displayed on phone, that connecting sounds appear on PC and dissapear after 2-3 seconds and on Device Manager it appear Mediatek PreLoaded etc... and same dissapear after 2-3 seconds...
- I tryied to install and reinstall and re-re-re-re-reinstall allot of drivers for HTC (usb, port, mediatek) nothing works... even if i made that thingy with start up an disable something to can install drivers the problem is the same... drivers remain installed... nothing happen, and if i connect again my phone and if i proceed to the same step power+volume, all "Mediatek PreLoaded 1 COM5" installed it appear with exclamation sign like something is wrong with that driver and that connecting sounds is ON on PC and it shows another "Mediatek PreLoaded COM6 or 7) etc but it shows like is successfuly installed but and again dissapear after 2-3 seconds.. and again nothing happen...
- I made steps to activate Developer mode on phone and after i mark that case with USB Debugg nothing happen, no sount, no activity on phone about some usb connection, nothing...
I don't know if i explained so well but this happens to me...
If there is a solution for me and for this problem i`m glad to hear, lisen and take action to can solve my issue...
If you need guys more infos please just ask.. i`m not verry experienced in phone knowledge about reinstall soft/rom/firmware/flashing etc but i can learn i don't really know what to do to can use my phone with pc... is verry annoying to cannot use Transfer Files.
Thanks allot for understanding..
Cheers
Sirs,

Reply...
Nice.. the biggest forum of developement etc and helping problems and after 5-6 days no one can reply with something which can help me... :crying:

KellynT said:
Nice.. the biggest forum of developement etc and helping problems and after 5-6 days no one can reply with something which can help me... :crying:
Click to expand...
Click to collapse
Try to see if there is damaged pin on the micko usb connector of the phone. Also check if the cable is not OK and finaly choose another usb port of your PC. I had simillar problem and in my case was a faulty USB connector of my laptop.

359bulgarian said:
Try to see if there is damaged pin on the micko usb connector of the phone. Also check if the cable is not OK and finaly choose another usb port of your PC. I had simillar problem and in my case was a faulty USB connector of my laptop.
Click to expand...
Click to collapse
Well to be honest my pc is new it has like 3-4 months and i rly checked all my usb ports.. back to case, and 4 usb ports on front of case...
The thing is.. cable is new, i tryied with another 3-4 cables and same results, on other phones it works on this doesn't work.. and the weird thing is when i activate USB DEBUGG , from what i know it should happen something.. some pop-up message something idk.. i mean on my samsung when i mark the box of usb debugg it shows me a pop-up message like - USB CHARGE, PHOTO SHARE, DEVICE STORAGE.. something like that...
The phone is new.. is possible to be something from soft or idk.. i mean if it was the usb cable.. phone cannot be charged or i dont know..
Thanks for answer... maybe ill find a solution for this idk...
I was at a Phone Services and they told me.. "Your phone has guarantee and we can't see if the problem is internal or not" .

Well it can be software problem too. I now have issues with the touch screen when I start the camera app. It just freezes and it can't find the front camera like it doesn't exist. There will be firmware problem I think. F**king MTK.

Related

USB Sync not working

Greetings,
I have an HTC 3301, unlock, with Shady WM6.5 rom. I´ve had a problem with a replacement battery (bought from eBay) my older battery (it was heating) and changed to the original one.
After this issue, I could not use usb connectivity anymore.
Plugged with the USB cable, but Windows does not detect anything, but still charges the device.
Plugged the headset and it still working flawlessly.
I´m syncind using bluetooth, but lose the usb connectivity sucks.
I dunno what to do. Any ideas?
Thanks
Hi There
Firstly have you got the latest activesync?
You will need 4.5
If you already have this remove it from your PC download and reinstal a new one as I have had a few connection problems in the past and this does seem to solve the problem.
It might also be a good idea to do a hard reset on the phone if you have not done so yet as this generally cures most issues.
Hope this helps.
Dixiesmu said:
Hi There
Firstly have you got the latest activesync?
You will need 4.5
If you already have this remove it from your PC download and reinstal a new one as I have had a few connection problems in the past and this does seem to solve the problem.
It might also be a good idea to do a hard reset on the phone if you have not done so yet as this generally cures most issues.
Hope this helps.
Click to expand...
Click to collapse
Thanks for the reply but I can sync using Bluetooth connection and did not changed any settings since I got everything working almost a year ago.
Anyway, I just solved the problem. It was hardware related. I found a bent pin on the device USB port. Whith needles and some patience I could put it back to its place. Now everything is working fine again.
stormvice said:
Greetings,
Plugged with the USB cable, but Windows does not detect anything, but still charges the device.
Plugged the headset and it still working flawlessly.
I´m syncind using bluetooth, but lose the usb connectivity sucks.
Thanks
Click to expand...
Click to collapse
I had the same problem sometime ago. I've changed the wire first but nothing happened. My speaker, my Mic was dead and I could switch on FMRadio without the Hands-free!!!
What I did...??? I updated my mobile's Radio with 3.39.90 Version. How can you do this without active sync???
1. Remove SIM Card and Storage Card from the Mobile.
2. Press and Hold the Right Button (Recording Button) and Press together the Power Button. You will be in the Bootloader Screen. Try to update the Radio first.
3. Check it if it's working ok.
2nd way...
1. Copy the official ROM of WindowsMobile to the Storage Card.
2. Press Right Button (you know the Voice Rec) and holding that press the Power Button...
the mobile will be bootloader mode and will try to install the official ROM from the Storage Card...
wait a bit and then when it finish, check it if it is working properly!
Hope to help... waiting to "hear" sorry, to read good news

USB not detected. Urgent Help.

Okay before yall rage at me, I already search XDA+Google. I think I found some answers to it, but there seems to be some confusion about my problem...So I wanna ask you guys DHD/I4G users.
My problem is that when I connect my phone to the computer, my phone doesnt detect USB anymore. this happened way back before, but somehow it worked again.
I have 3 new different USB Data Cables. I tried all three of them to see if it was my MAIN USB Cable Data that was broken. It wasnt.
I tried connecting it to 2 other computers in my house and still no luck.
So when I was searching, people said that this problem can be from...
-hardware problem(broken) (but i dont think its broken cause my phone is still able to charge.)
-rom with bad download.
And there were some suggestions to what I should do...
-super wipe your phone and re-install a new rom
-take the micro sd put it in your computer format the SD card.
-take battery out for 30 seconds then put it back in.
-return to stock
-reinstall HTC drivers
however all those methods did not work at all.
The thing is my phone still charges on whatever USB or Computer I plug it into.
Also, this problem happened to me awhile back but somehow it was fixed..IDK how I did it.
Also sometimes, my computer detects it, but it says "something has malfunctioned).
my phone has never got in contact with any form of liquid. but what i think has touched my phone is heat or sweat from my pants.
Edit: also, I never dropped my phone before.
Is this a hardware problem? because as I said it before this happened to be awhile back but I was able to get USB detected to my computer again.
Can anyone give me more methods/information on how or what I should do to fix it?
Phone details
- Device: Inspire 4g
- Rom: Aospx BR7
- default Ril from the rom
- radio : in my signature
- phone about 1 and half years old
It seems you have already ruled out software and cable/computer issues. It is possible for a device to have intermittent failure. Sounds like a bad sd reader. Charger runs seperate from that.
Could also be the PC hardware. What PC OS are you using?
Sent from the Bat Cave
zelendel said:
Could also be the PC hardware. What PC OS are you using?
Sent from the Bat Cave
Click to expand...
Click to collapse
I tried on three different computer which all are Windows 7 32 and 64 bits.
EDIT: somehow when I plugged it in my computer, it detected for few seconds then turned off.
Have you tried cleaning your phones port?
marsdta said:
Have you tried cleaning your phones port?
Click to expand...
Click to collapse
ummmm all I did was just blow on it(sounds wrong, LOL).
oh yeah and also, i always hear that sound when you connect any USB into the computer. that beeping noise. but only when I reboot my phone.
I could always transfer files by using the Micro SD Adapter, but thats too much work. taking my phone case out, taking out the bottom part, taking out usb, putting it in the adapater, then in the computer....-_-
update.
I kind of found a solution?? if i can take any step further...
So I changed my rom to a sense 4 rom(virtuous). I disabled Fast Boot from there. Now my computer detects my phone but it gives me the notification saying that my device cant be recognized.
U can use software data cable app its free .. and u can nove data between phone n pc wirelessly as long as you are in the same network ...
Sent from my Desire HD using xda app-developers app

One X Causes Mac to Freeze

I am having multiple issues. The big one is that sometimes when I plug in the phone to my Macbook Pro, it decides to hang the OS. But it's really weird. It's like only the mouse and keyboard hang. Music will keep playing normally, the clock in the menubar runs with no problems, and if I press the power button the "What do you want to do?" window still pops up, I just can't tell it anything. It forces me to hold down the power button for a hard restart. Here's the weird part: I can't narrow it down to what is causing it. I can't tell if it is the phone in Disk Mode or what. And it doesn't always do it. Heck, sometimes the phone won't even act like it's plugged into a computer so it won't even try to connect.
When I first got the phone it didn't do this, but a few weeks after installing DoubleTwist (the only thing I have installed for this phone) it started happening. Uninstalled DoubleTwist and it still does it.
Any help is super appreciated. I searched around and there are similar problems on other phones, but nothing as odd as this.
Thanks!
HTC One X 2.20 unrooted
Macbook Pro running Lion 10.7.5
this happens to me on my macbook air when I plug in any kind of usb device. it starts working fine after a few seconds though. It doesnt bug me enough that i feel the need to find a solution right now but test if it happens with other usb devices.
shahravi94 said:
this happens to me on my macbook air when I plug in any kind of usb device. it starts working fine after a few seconds though. It doesnt bug me enough that i feel the need to find a solution right now but test if it happens with other usb devices.
Click to expand...
Click to collapse
I have had no other problems with any other devices. And for me, this doesn't go away if I wait for 30 seconds or so. I did find out a few minutes ago that if I unplug my phone, within 30 seconds my mouse begins to work again, but my keyboard still won't work. It seems as though if I press a few keys on my keyboard sometimes the mouse will lock up for another 30 seconds. Only a restart will make it all work normally.
gotcha. well in that case sorry I don't know
Ha it's cool. Hopefully somebody will know though!
have you written to apple to make sure it's ok to plug in an android phone to a mac?
are you on ICS or JB? if it's the later it could be the MTP connection that's been introduced
you have to let your mac and hox know that the lawsuit is over...
waz000000 said:
have you written to apple to make sure it's ok to plug in an android phone to a mac?
are you on ICS or JB? if it's the later it could be the MTP connection that's been introduced
Click to expand...
Click to collapse
Hahahahaha, for some reason I don't know if that was ever an issue lol
I'm running 4.0.4 which from what I understand is still ICS. So it's probably good that I haven't attempted to upgrade just yet?
The main reason I even care right now is because I'm trying to jailbreak, but I'm having all sorts of issues. I figured I'd start with this one haha.
hahaah
I bet if you had an iPhone ,you wouldn't run into this kind of problem ,htc
Sent from my HTC One X using xda premium
I have no issues with my mac...running OS10.8.2...i plugged my HOX, transferred data and even flashed boot.img via mac...no issues whatsoever..seems like you may have to do a SMB reset..try googling ur issue, probably there's a solution somewhere..
atrako1973 said:
I bet if you had an iPhone ,you wouldn't run into this kind of problem ,htc
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
When I plug in my iPhone I don't have this kind of problem
However, my iPhone also can't record audio anymore, and it's two years old. My HOX can and isn't :highfive:
amirage said:
I have no issues with my mac...running OS10.8.2...i plugged my HOX, transferred data and even flashed boot.img via mac...no issues whatsoever..seems like you may have to do a SMB reset..try googling ur issue, probably there's a solution somewhere..
Click to expand...
Click to collapse
I'll look up an SMB reset. Haven't heard of it. Still new to Android lol
However, I googled for a while and even went nuts on here looking for it, no one has this exact issue. The other similar issues only involve programs freezing. For me it seems like my keyboard and mouse freezing, while the computer keeps going. Sometimes I can't even get the two to talk to each other. And when I CAN get my HOX to connect without freezing up the keyboard and mouse, when I run the root through terminal it can't find the phone, in charging mode or in disk mode.
Your Mac is jealous
Sent from my HTC One X using xda app-developers app
So, did an SMC reset (when I googled SMB reset, SMC came up instead). I thought it worked, but it didn't. My mouse would unfreeze, but my keyboard would still be jacked until I restarted. And if I pressed too many keys on the keyboard the mouse would freeze back up for another 30 seconds. I am too tired to think of what I could do right now haha. Throw suggestions (LOGICAL ONES!) and I'll try it out haha. I just want this dang thing to work so I can root! :silly:
This is clearly a Mac issue. Absolutely nothing to do with the hox whatsoever.
You said that you used to be able to plug the phone in without any issues, and the only reason you want to plug the phone in now is to root it (You said Jailbreak but I presume you meant root).
Why don't you try a factory reset on the HOX and see if it resolves the issue. If it does then you can root your phone and will be installing a new ROM anyway so it won't matter that you've done the factory reset. If it doesn't then it means something has changed on you MAC and I can't help you unless you install Windows
Have you tried another usb charge cable with your phone and macbook it could be the cable is damaged internally causing a short circuit and making the usb devices play up even internal like keyboard/trackpad? Just a guess as Ive experienced a broken cable disabling usb which then works fine after reboot.
jo3yp said:
You said that you used to be able to plug the phone in without any issues, and the only reason you want to plug the phone in now is to root it (You said Jailbreak but I presume you meant root).
Why don't you try a factory reset on the HOX and see if it resolves the issue. If it does then you can root your phone and will be installing a new ROM anyway so it won't matter that you've done the factory reset. If it doesn't then it means something has changed on you MAC and I can't help you unless you install Windows
Click to expand...
Click to collapse
factory reset of HOX won't solve an issue with computer. It seems that you USB port is screwing up or is screwed up. See if you can connect another android device the computer and repeat the issue again...if so your USB port is jacked...BTW, u are not using an external keyboard/ mouse, are u?
I'd take the computer back to the service centre and shown them the issue...
me too...seems like MTP is not going well on mac(
jo3yp said:
You said that you used to be able to plug the phone in without any issues, and the only reason you want to plug the phone in now is to root it (You said Jailbreak but I presume you meant root).
Why don't you try a factory reset on the HOX and see if it resolves the issue. If it does then you can root your phone and will be installing a new ROM anyway so it won't matter that you've done the factory reset. If it doesn't then it means something has changed on you MAC and I can't help you unless you install Windows
Click to expand...
Click to collapse
I did mean root haha my bad. If a different USB cable doesn't work then I'll try resetting the phone
gffmac said:
Have you tried another usb charge cable with your phone and macbook it could be the cable is damaged internally causing a short circuit and making the usb devices play up even internal like keyboard/trackpad? Just a guess as Ive experienced a broken cable disabling usb which then works fine after reboot.
Click to expand...
Click to collapse
^^^^ Now THIS I haven't really thought of! And, actually I think it makes more sense than a software issue. I was having problems sometimes even getting the two to talk to each other unless I moved the cord a bit. I've dropped the phone from my nightstand a few times and it has landed on the cord, so I wouldn't be too surprised if either the cord is messed up or (God forbid) the port inside of the phone is messed up. Sometimes if I had the HOX in disk mode and moved the cord just a bit then it would suddenly eject and often freeze. I have another cable back home, so I'll grab it when I'm there tonight or tomorrow and see if I have the same issue!

USB Device Not Recognized - the computer does not detect my phone

At the outset I want to highlight that it is a more complex problem. Namely, after connecting Z1 Compact to the computer displays the message "USB Device Not Recognized". I tried the following things:
-re-soldering charging socket
-checks on various cable and Windows
Hard reset does not help . During flashing the same message pops up. I've had before on other devices similar problems and then helped to change the firmware no but here I do not like to do that. On the data I do not care. Now it's Android 4.4.4. Phone is working normally, you can call, charging and is normally functional. Ultimately, I wanted to try to change soft. What proposals, suggestions?
To cover the obvious... I guess you have installed all necessary drivers? Sony PC companion and all that?
Did you try it on other PCs? Does the problem persist there aswell?
Yes , I have all necessry drivers and PC Companion. I have tried on many different PC's and without success.
Edit :
I have a theory. Watching the motherboard noticed the lack of a capacitor (?) Could this be the reason for my problems? It would be great to know what it is and what part should be set. Element pointed pictured in a red circle.
I'm new user so I can't upload any links or photo. Damn it.
Hmm I don't know... Never heard of something like that. But sounds like a hardware issue. If it is one, I can't help you.
It is a case for warranty repair then if you ask me.
I had an Xperia mini one time that I just could not get a computer to recognize. I tried everything. Usually, when I hit these issues, eventually I figure it out, but finally with this phone I concluded that something was wrong with it. If you're getting the same dead end no matter what you do, there's probably something broken in there somewhere.

USB problem

Hello, I have problem with USB connection.
When the phone is connected to the computer, the phone starts charging but the notification of the choice of file transfer, charging, etc. does not pop up. The computer pops up message that the device is not working properly.
In fastboot mode, the same message pops up and you can hear the repeated sound of the connected device until the phone is restarted.
The headphones on the adapter and OTG do not work either.
I tried different cables so it's probably not that, I also replaced the bottom board with a USB port but also no effects.
Could this be due to damage on the motherboard? How could I change rom without usb? I have uploaded MIUI alpha 8.5.31
You can try edl mode and if that doesn't work too that maybe a hardware problem
ccelik97 said:
You can try edl mode and if that doesn't work too that maybe a hardware problem
Click to expand...
Click to collapse
I read that edl is blocked after andoid 8.0/8.1 update
stachu55 said:
Hello, I have problem with USB connection.
When the phone is connected to the computer, the phone starts charging but the notification of the choice of file transfer, charging, etc. does not pop up. The computer pops up message that the device is not working properly.
In fastboot mode, the same message pops up and you can hear the repeated sound of the connected device until the phone is restarted.
The headphones on the adapter and OTG do not work either.
I tried different cables so it's probably not that, I also replaced the bottom board with a USB port but also no effects.
Could this be due to damage on the motherboard? How could I change rom without usb? I have uploaded MIUI alpha 8.5.31
Click to expand...
Click to collapse
Hey. I read about such problems on one of the Polish forums, and from what I know helped to clear the usb socket on the phone. Maybe it's stupid and will not help but it's worth trying
Wysłane z mojego MI 6 przy użyciu Tapatalka
Same problem
stachu55 said:
Hello, I have problem with USB connection.
When the phone is connected to the computer, the phone starts charging but the notification of the choice of file transfer, charging, etc. does not pop up. The computer pops up message that the device is not working properly.
In fastboot mode, the same message pops up and you can hear the repeated sound of the connected device until the phone is restarted.
The headphones on the adapter and OTG do not work either.
I tried different cables so it's probably not that, I also replaced the bottom board with a USB port but also no effects.
Could this be due to damage on the motherboard? How could I change rom without usb? I have uploaded MIUI alpha 8.5.31
Click to expand...
Click to collapse
------------
I have exactly the same problem.
I think if I do a hard reset, maybe the phone reinstall the drivers knowing the new usb board.
Have you solved it?
wctor said:
------------
I have exactly the same problem.
I think if I do a hard reset, maybe the phone reinstall the drivers knowing the new usb board.
Have you solved it?
Click to expand...
Click to collapse
Yes i solved it.
USB board was not oryginal, i replaced this to orginal one and now everything is fine.
stachu55 said:
Yes i solved it.
USB board was not oryginal, i replaced this to orginal one and now everything is fine.
Click to expand...
Click to collapse
Great!
Can u send me the url where you bought it?
Thank you
wctor said:
Great!
Can u send me the url where you bought it?
Thank you
Click to expand...
Click to collapse
I bought a used one from crashed phone. Unfortunately, I couldn't find new ones.

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