Develop Bugs

How I walked in Best Buy and got my watch. No pre order.

This will not work for everyone based on your location. You need a few Best Buy stores around you, that will get watches at some point.
Also, there is NO GUARANTEE as some of this is luck. I only worked on maximizing my odds.
Here is what I did:
1) I went to the Best Buy site, searched for 'moto 360'; clicked the model I was interested in; clicked on 'Check availability in store'; entered my zip code, and current store availability was displayed.
2) I copied that page's link
3) In my case, I already had a small python script that would check for relevant changes in that page, but you can use pre existing solutions. The best mix of 'free' and good polling frequency would be a browser extension, such as 'Page Monitor' for Chrome or 'AlertBox' for FireFox. Bonus: they will check for only the bits you are interested in.
4) You are only interested in a new store showing up in your list! This is the one that is getting a delivery.
5) Even better: in my experience, the web site will be updated before the store's internal stock information is. There is quite the lag, in fact.
6) Walk/drive to that store and explain that, yes, 15 minutes ago (or whatnot) their store did not have the watch in stock but since then they got a delivery. That will make them think about that big truck they just saw and hopefully agree to check it out.
7) Run away with your watch (well, paying seems like a good intermediate step)

Except when your store lists it as in stock even though they know it isn't.
Sent from my D6503 using Tapatalk

Nope

I just waited until late in the day and called whatever stores that still had one. I asked if they had it, two only had the silver one but I found one that had it in black. I figured if no one had picked it up by then I might as well drop by. I got one at around 7p yesterday evening from the Best Buy in the not so good side of town. Easy.

cyansmoker said:
This will not work for everyone based on your location. You need a few Best Buy stores around you, that will get watches at some point.
Also, there is NO GUARANTEED as some of this is luck. I only worked on maximizing my odds.
Here is what I did:
1) I went to the Best Buy site, searched for 'moto 360'; clicked the model I was interested in; clicked on 'Check availability in store'; entered my zip code, and current store availability was displayed.
2) I copied that page's link
3) In my case, I already had a small python script that would check for relevant changes in that page, but you can use pre existing solutions. The best mix of 'free' and good polling frequency would be a browser extension, such as 'Page Monitor' for Chrome or 'AlertBox' for FireFox. Bonus: they will check for only the bits you are interested in.
4) You are only interested in a new store showing up in your list! This is the one that is getting a delivery.
5) Even better: in my experience, the web site will be updated before the store's internal stock information is. There is quite the lag, in fact.
6) Walk/drive to that store and explain that, yes, 15 minutes ago (or whatnot) their store did not have the watch in stock but since then they got a delivery. That will make them think about that big truck they just saw and hopefully agree to check it out.
7) Run away with your watch (well, paying seems like a good intermediate step)
Click to expand...
Click to collapse
All I did was step one and went to the store first thing. Got mine no problem as it was in stock for pickup today just like their website said. I got the last one so no telling how many that store ever got in. BUT there was no other store within the zipcode radius I entered that showed it as available for pickup today so I count myself lucky in snagging one.

knoxploration said:
Except when your store lists it as in stock even though they know it isn't.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Yes. If I wrote "Walk in any Best Buy that claims to have them in stock" there wouldn't be much value in that.
That's why, instead, I wrote to wait for a *new* Best Buy store to suddenly claim to have one. Not one that had been claiming that for hours.

This was helpful for me. Thanks.
No stores in my region have one. I'd have to drive about 5 hours one way to get to the nearest one.
It seems that the watches completely missed the Midwest.

cyansmoker said:
This will not work for everyone based on your location. You need a few Best Buy stores around you, that will get watches at some point.
Also, there is NO GUARANTEE as some of this is luck. I only worked on maximizing my odds.
Here is what I did:
1) I went to the Best Buy site, searched for 'moto 360'; clicked the model I was interested in; clicked on 'Check availability in store'; entered my zip code, and current store availability was displayed.
2) I copied that page's link
3) In my case, I already had a small python script that would check for relevant changes in that page, but you can use pre existing solutions. The best mix of 'free' and good polling frequency would be a browser extension, such as 'Page Monitor' for Chrome or 'AlertBox' for FireFox. Bonus: they will check for only the bits you are interested in.
4) You are only interested in a new store showing up in your list! This is the one that is getting a delivery.
5) Even better: in my experience, the web site will be updated before the store's internal stock information is. There is quite the lag, in fact.
6) Walk/drive to that store and explain that, yes, 15 minutes ago (or whatnot) their store did not have the watch in stock but since then they got a delivery. That will make them think about that big truck they just saw and hopefully agree to check it out.
7) Run away with your watch (well, paying seems like a good intermediate step)
Click to expand...
Click to collapse
Great idea! I tried writing a script in python using 'urllib2.urlopen' but it doesn't return the same data as Chrome or Firefox. It always returns "We're sorry. This item is not available for Store Pickup in your area."
What python library did you use?

I had given up on getting one from BB yesterday about 1200. Got home and just happened to check the site one more time and my local store finally had some in stock. Called em up and they said they had 1 left and there was another guy on the way to pick it up but it was first come first serve. So I hopped in the car and drove like I stole it all the way there and it was still sitting in the display case... Needless to say, I'm the one looking at notifications on my wrist today.

Myzur said:
Great idea! I tried writing a script in python using 'urllib2.urlopen' but it doesn't return the same data as Chrome or Firefox. It always returns "We're sorry. This item is not available for Store Pickup in your area."
What python library did you use?
Click to expand...
Click to collapse
Scrapy!
Note that you need to save your cookies in a cookie jar if you do not want to get this reply (I have to check but I believe that's what I did)

Nlue said:
I had given up on getting one from BB yesterday about 1200. Got home and just happened to check the site one more time and my local store finally had some in stock. Called em up and they said they had 1 left and there was another guy on the way to pick it up but it was first come first serve. So I hopped in the car and drove like I stole it all the way there and it was still sitting in the display case... Needless to say, I'm the one looking at notifications on my wrist today.
Click to expand...
Click to collapse
Opposite for me. Drove to the store, they sold the last watch 15 minutes before I got there.

I managed to get one at my local best buy as well. The site showed stock so I ran up there at lunch. Some guy was walking out with a black version (I wanted silver anyway) and when I asked the blueshirt working the mobile department he said he had a truck full of stuff and there should be two silver ones on there but it could take hours before they unload them... I waited a bit to see if they would put them out... Eventually someone else asked if they could help me and I told them I was waiting for something that was being unloaded from the truck.. "We didn't get a truck today... we get them on Friday...." Uhh.. ok... but this guy said blah blah.... The second guy just walked into the back and found them on the stack of stuff from UPS and brought them out. I wonder if the first guy was hoping to buy them himself at the end of his shift and sell it on ebay...
Either way... score!
-Matt

cyansmoker said:
This will not work for everyone based on your location. You need a few Best Buy stores around you, that will get watches at some point.
Also, there is NO GUARANTEE as some of this is luck. I only worked on maximizing my odds.
Here is what I did:
1) I went to the Best Buy site, searched for 'moto 360'; clicked the model I was interested in; clicked on 'Check availability in store'; entered my zip code, and current store availability was displayed.
2) I copied that page's link
3) In my case, I already had a small python script that would check for relevant changes in that page, but you can use pre existing solutions. The best mix of 'free' and good polling frequency would be a browser extension, such as 'Page Monitor' for Chrome or 'AlertBox' for FireFox. Bonus: they will check for only the bits you are interested in.
4) You are only interested in a new store showing up in your list! This is the one that is getting a delivery.
5) Even better: in my experience, the web site will be updated before the store's internal stock information is. There is quite the lag, in fact.
6) Walk/drive to that store and explain that, yes, 15 minutes ago (or whatnot) their store did not have the watch in stock but since then they got a delivery. That will make them think about that big truck they just saw and hopefully agree to check it out.
7) Run away with your watch (well, paying seems like a good intermediate step)
Click to expand...
Click to collapse
I did exactly this. Woke up yesterday at 8 and checked online and saw that a BestBuy about 40 minutes away showed them in stock. Drove over, was the first person in the store and got one. The 2nd person in the store got one too. They only received two the night before.

Dont see how you guys are finding these things 4 days after launch. The 3 BB's in my city each received 2 units, and of course were all sold out by the time I got there. Or at least the personnel claimed. 2 of them didnt even know what it was "uh, a modo 360? huh?" and then just pointed me in the general direction of the smart watch area, and yes I was in the mobile department that sells them. One other person just immediately said "sold out" and she's taking care of like 50 customers so I'm just like "really? You just know that off the top of your head?" So who knows. Online claimed they had them in stock.

Thanks for the tip. I was able to snag one today. They said sold out, I showed them the website with the "Available in store" and they looked it up, located the watch, and sold it to me post haste. I was even able to get in a Mover's coupon for an extra 10% off.

fishfuzz said:
Thanks for the tip. I was able to snag one today. They said sold out, I showed them the website with the "Available in store" and they looked it up, located the watch, and sold it to me post haste. I was even able to get in a Mover's coupon for an extra 10% off.
Click to expand...
Click to collapse
Yeah see this pisses me off, because I had 2 stores say that their webpage lags behind actual inventory. I even had one BB tell me that the other BB definitely has 1 in stock, and that he was looking at an actual inventory scan list or something and NOT the website. When I get to the other BB the dumb chick behind the counter just goes to BB.com and says they're out. I make her turn screen and she's not even looking at the right thing. Then she says "he said we have 1 in stock? They should never say we have just one, because if it's just one then that most likely means NONE"....
WTF?!

To her point, the BB rep who helped me today saw one in his inventory, knew where it was (on a desk in the back), but also made sure to check the rest of the system to insure I wasn't about to purchase one from underneath another buyer. But the ETK (new employee toolkit) showed that it was free and clear, ready for purchase.

Just called in (Gresham oregon) had one of 3 left in stock black version held it for me walked in and have it in hand.

desantim said:
Just called in (Gresham oregon) had one of 3 left in stock black version held it for me walked in and have it in hand.
Click to expand...
Click to collapse
Oregon ftw

I keep searching their website and I cant even get it to display stores in my area when I key in the zip code anymore. It just says not available in my area.

Does anyone know how to contact Samsung Rebates ? I got hosed

I just received and email letting me know that my rebate was rejected because the preorder date was not correct , I preordered on 10/17, the promo site clearly stated that Verizon buyers had until the 23rd .
THIS WAS ALL MAILED IN
Web submission continues to give the invalid IMEI

I looked at my submission, and it looks like they definitely made it hard to actually contact them. I cant imagine that was a mistake.
Probably have to contact Samsung themselves and fight for hours to maybe get someone that can and will help.
I sent mine through on the 23rd, and havent heard anything yet.
How about this?
Whether you’re a brand manager, an agency representative, or a PrizeLogic promotion entrant, we’re ready to answer any questions you may have.
http://prizelogic.com/contact-us/

Thank you I tried calling their number and it just keeps pushing you through to an answering machine so I submitted a ticket and we'll see if they even respond. I'm curious if anyone else was that did a mail in rebate has had any issues .

They expanded it past pre-orders too. That's strange. Today was the last day to get this promotion and receipts are due by December 14 I think

rexxcastle said:
Thank you I tried calling their number and it just keeps pushing you through to an answering machine so I submitted a ticket and we'll see if they even respond. I'm curious if anyone else was that did a mail in rebate has had any issues .
Click to expand...
Click to collapse
Just wondering how long it took them to reply back to you?? I just submitted mine today and see what's happen..

rexxcastle said:
Thank you I tried calling their number and it just keeps pushing you through to an answering machine so I submitted a ticket and we'll see if they even respond. I'm curious if anyone else was that did a mail in rebate has had any issues .
Click to expand...
Click to collapse
Well at least I know to look for an email. I havent heard anything after my initial submission.

buhohitr said:
Just wondering how long it took them to reply back to you?? I just submitted mine today and see what's happen..
Click to expand...
Click to collapse
I sent it in about a week and a half ago

One possible issue is they have several promotions running at once. It almost sounds like they put you in the other promotion:
GET UP TO $200* FOR YOUR TRADE-IN.
Trade in any working smartphone when you purchase a Samsung Galaxy Note® 4, Galaxy S® 5, Galaxy S® 5 Active or Galaxy S® 5 Sport (Galaxy Note® 4 available to Verizon customers starting 10/23/14).
Your receipt is before 10/23, so you are not valid. Another possible issue, and I'm not saying this is true, but did you possibly sign up for the rebate I just posted?

Kevins89notch said:
One possible issue is they have several promotions running at once. It almost sounds like they put you in the other promotion:
GET UP TO $200* FOR YOUR TRADE-IN.
Trade in any working smartphone when you purchase a Samsung Galaxy Note® 4, Galaxy S® 5, Galaxy S® 5 Active or Galaxy S® 5 Sport (Galaxy Note® 4 available to Verizon customers starting 10/23/14).
Your receipt is before 10/23, so you are not valid. Another possible issue, and I'm not saying this is true, but did you possibly sign up for the rebate I just posted?
Click to expand...
Click to collapse
No I signed up for the rebate that I showed screenshot of with the big red circle on it. That is one thing I made sure to double and triple check before mailing the thing in.

Okay so I resubmitted my rebate using the link above that shows in parentheses that Verizon users have until the 22nd to do a pre order here's a photo of the confirmation screen I got on my computer if you look at the circle it shows the same thing about Verizon . Now in the second photo this is the actual email confirmation I got after filling it out if you look at the red circle you will notice that the part about Verizon having until the 22nd has been mysteriously taken away.
It looks like there is a major bait and switch going on. The whole reason I am even doing the mail and is because when I enter in my information on the web their vacation it claims that my IMEI is incorrect.

Again, they extended this to 10/31 and no preorder was necessary. Just send in a copy of everything via mail.

jmm22 said:
Again, they extended this to 10/31 and no preorder was necessary. Just send in a copy of everything via mail.
Click to expand...
Click to collapse
Everything was sent via us mail that's what this whole thread was about
Every document was printed and mailed to them correctly I have documented the process step by step to through out the entire thread

rexxcastle said:
Everything was sent via us mail that's what this whole thread was about
Every document was printed and mailed to them correctly I have documented the process step by step to through out the entire thread
Click to expand...
Click to collapse
My guess is that someone didn't realize the promo was extended then. They must've looked at the original promo when they denied it

I couldn't get it to work online either, so I emailed them. They said something like "We have updated our website so please try again." I did, and it amazingly worked.
However, one place says it all must be on one receipt. Verizon can not do that. They said in the email to me that it didn't have to be on one receipt, so I guess others had complained about that.
I could be wrong, but I swear there was a difference in wording on what to circle too. One place said to circle the trade in, the date, and the purchase of the Note 4. Then in the process is listed what to circle again, and said something different.
Lastly, it said the photo had to be of the original receipt. My Verizon store checks you out on tablets, and emails you receipts. I clearly told them I needed a physical receipt for a rebate. They gave me one, but it's my receipt printed on 8.5x11 paper, not the normal receipt paper. So I'm waiting for them to say they are not the original receipt.
The one thing they can NOT get me on is image quality. I busted out my dslr for the photo. The image, while under their maximum size, is large enough for the blind to be able to read.
So yeah, overall, I'm almost expecting to get screwed over by this somehow.

I was one of the few that successfully did it online. I did it on release date and I'm still waiting on a response
Sent From My VZW Note 4 POW!

daboyal006 said:
I was one of the few that successfully did it online. I did it on release date and I'm still waiting on a response
Sent From My VZW Note 4 POW!
Click to expand...
Click to collapse
+1, same as you, I did it online and no problem, pretty straight forward and simple. The only thing that I noted that when ask to upload files, you need to upload one receipt for prep-order and one for trade in. It won't let you continue if you only upload 1 file.

buhohitr said:
+1, same as you, I did it online and no problem, pretty straight forward and simple. The only thing that I noted that when ask to upload files, you need to upload one receipt for prep-order and one for trade in. It won't let you continue if you only upload 1 file.
Click to expand...
Click to collapse
You are one of the few lucky ones , most of us trying to do it online are getting the "invalid hex/imei" error . It seems like samsung wanted to minimize how many of these rebates are getting paid out .

buhohitr said:
+1, same as you, I did it online and no problem, pretty straight forward and simple. The only thing that I noted that when ask to upload files, you need to upload one receipt for prep-order and one for trade in. It won't let you continue if you only upload 1 file.
Click to expand...
Click to collapse
I never noticed that, nor did that. I uploaded one single picture showing everything. I did that on 10/23 like others. I got the email confirmation they received it, but nothing past that point.

I got the invalid IMEI message, too.
Did you try re-entering it without spaces? Once I typed it as strictly numeric, it took it.

I entered mine about 30 diff times and every way possible

I want to remove or disable the warning sign to replace everytime i connect my note 7

HI GUYS
i friend of mine .. buy the note 7 for me in the US but now i cant replace it .. so everytime i put it to charge ... gives me a poster that says needs to be replaced ... i talk to anyone and they say ......''they cant do anything''
i will keep my note 7 i dont have more options for now.....i search for new batteries on EBAY and AMAZON but still out of sell
i can make a research ... but if someone knows how to help me or we can share info how to let it done ... hope i can find some help thx

w1n73rf3ll said:
HI GUYS
i friend of mine .. buy the note 7 for me in the US but now i cant replace it .. so everytime i put it to charge ... gives me a poster that says needs to be replaced ... i talk to anyone and they say ......''they cant do anything''
i will keep my note 7 i dont have more options for now.....i search for new batteries on EBAY and AMAZON but still out of sell
i can make a research ... but if someone knows how to help me or we can share info how to let it done ... hope i can find some help thx
Click to expand...
Click to collapse
Even if you replaced the battery you will likely end up screwed by the software. They also may end up disabling these phones as a last means of getting them out of service. Best bet is to try harder with the replacement paths. Where did your friend get you it?
Sent from my SM-N930V using Tapatalk

hi thanks.. well ?* try everything ....they refuse to replace it cause I don't have the invoice ... I have the box everything ...... is a bad move in part o samsung ... if I get a Note 7 on eBay without a invoice I will lose my money??? .... in either way I'm asking to get a solution..... cause .. I'm not the only one in this situation ....
Ps: I'm reading they will limit the capacity of the battery ... but I think if they disable it they will get a lot of suit cases

Im in same situation
I thought by rooting the devic, It will not showing up?
w1n73rf3ll said:
hi thanks.. well ?* try everything ....they refuse to replace it cause I don't have the invoice ... I have the box everything ...... is a bad move in part o samsung ... if I get a Note 7 on eBay without a invoice I will lose my money??? .... in either way I'm asking to get a solution..... cause .. I'm not the only one in this situation ....
Ps: I'm reading they will limit the capacity of the battery ... but I think if they disable it they will get a lot of suit cases
Click to expand...
Click to collapse

w1n73rf3ll said:
hi thanks.. well ?* try everything ....they refuse to replace it cause I don't have the invoice ... I have the box everything ...... is a bad move in part o samsung ... if I get a Note 7 on eBay without a invoice I will lose my money??? .... in either way I'm asking to get a solution..... cause .. I'm not the only one in this situation ....
Ps: I'm reading they will limit the capacity of the battery ... but I think if they disable it they will get a lot of suit cases
Click to expand...
Click to collapse
What country are you in? I have a ticket number with Samsung to get a replacement. I purchased it on Craigslist in the US. I should find out next week how they are going to replace it.
Sent from my XT1650 using Tapatalk

Mr. Toad said:
What country are you in? I have a ticket number with Samsung to get a replacement. I purchased it on Craigslist in the US. I should find out next week how they are going to replace it.
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
im on dominican republic! and they refuse to replace mine cause i dont have an invoice!

What is the position of the government there on the recall? Do you have something similar to the CPSC like we have here in the states? Just trying to think of ways you could force their hand.

They will sort this out. They just haven't yet.
I ask you this.... with or without a receipt/invoice, who do you think would be liable should that phone burn your house down... or explode on a plane flight causing mass casualty? They can't shirk this willlingly.... they are liable.

I also have a ticket with Samsung. A rep told me they would be in contact within 5-7 business days. This Wednesday will be the 7th business day. So if I don't hear back from them by Wednesday, I will be in the phone first thing Thursday morning week as well as contact the CSPC.
Sent from my SM-N930V using Tapatalk

harrychimp said:
I also have a ticket with Samsung. A rep told me they would be in contact within 5-7 business days. This Wednesday will be the 7th business day. So if I don't hear back from them by Wednesday, I will be in the phone first thing Thursday morning week as well as contact the CSPC.
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
Keep me posted on the results. I just got the ticket on Friday.
Sent from my XT1650 using Tapatalk

yes friend ... I told them ...and they say .. they will call me today and never call me ..im really angry ... I use Apple products ... and the warranty the best they never ask me for invoice or anything ...... this issue is a samsung issue they need to respond for his actions ..... I will call tomorrow ... and let you know the results
thanks for all the comments .... thx to all you guys

UPDATE
I received a call from Samsung corporate a few minutes ago. I was given the option of a brand new Note 7 or a refund, even though I bought the phone on Craigslist. I was even allowed to get a choice of color. I CHOSE TO GET A NEW PHONE.
A third party company called Stericycle will contact me within 72 hours to set up the exchange in a public place. I was given a reference number and a confirmation email in case I have any questions or not contacted within 72 hours.
Samsung verified my contact information from a previous ticket I had submitted. The rep told me that this is is the first day of the recall program for third party phones.
Sent from my SM-N930V using Tapatalk

Thanks for your update!!!
How did you get the ticket claim?
I bought the phone on Craigslist too and they refuse to exchange it.
If you can show us how, it would be great.
Thank you
harrychimp said:
UPDATE
I received a call from Samsung corporate a few minutes ago. I was given the option of a brand new Note 7 or a refund, even though I bought the phone on Craigslist. I was even allowed to get a choice of color. I CHOSE TO GET A NEW PHONE.
A third party company called Stericycle will contact me within 72 hours to set up the exchange in a public place. I was given a reference number and a confirmation email in case I have any questions or not contacted within 72 hours.
Samsung verified my contact information from a previous ticket I had submitted. The rep told me that this is is the first day of the recall program for third party phones.
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse

harrychimp said:
UPDATE
I received a call from Samsung corporate a few minutes ago. I was given the option of a brand new Note 7 or a refund, even though I bought the phone on Craigslist. I was even allowed to get a choice of color. I CHOSE TO GET A NEW PHONE.
A third party company called Stericycle will contact me within 72 hours to set up the exchange in a public place. I was given a reference number and a confirmation email in case I have any questions or not contacted within 72 hours.
Samsung verified my contact information from a previous ticket I had submitted. The rep told me that this is is the first day of the recall program for third party phones.
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
Thanks for the update. Hopefully I will hear from them this week.
T33H00 said:
Thanks for your update!!!
How did you get the ticket claim?
I bought the phone on Craigslist too and they refuse to exchange it.
If you can show us how, it would be great.
Thank you
Click to expand...
Click to collapse
I kept calling. The third time they opened a ticket. I would just call again. I am still waiting for a phone call.
Sent from my XT1650 using Tapatalk

T33H00 said:
Thanks for your update!!!
How did you get the ticket claim?
I contacted 844-365-6197. This is the Samsung Note 7 Recall Hotline.
I also called and filed a claim with the US Consumer Product Safety Commission at 301-504-7908.
I bought the phone on Craigslist too and they refuse to exchange it.
Be persistent, courteous, and take down notes of who you spoke with, at what times, and never end the conversation without a reference number. I started calling Samsung on September 25th. Called the following day inquiring about the status, and at that time the rep stated that someone would contact me within 5-7 business days. Sure enough, someone contacted me back on October 2nd within the 7 business day window. I'm still not in possession of a replacement phone yet, though it seems close to happening.
If you can show us how, it would be great.
Follow this link on Android Central: http://forums.androidcentral.com/sa...et-your-used-second-hand-note-7-replaced.html.
Thank you
Click to expand...
Click to collapse
Good luck!

UPDATE as of October 5th at 1:00pm PST
I received a text, supposedly from Stericycle, which contained my reference number and stated that "Your new unit has been shipped out. The UPS tracking number is 1Z.....". Right now, the tracking number only shows that the unit is ready for pickup and is being delivered via 2nd Day Air. I also have two emails in my inbox describing how the replacement phone will be packaged and returned to Samsung, RSI Repair Services Inc in Plano, Texas.
If you recall from my earlier post, a rep said Stericycle will meet me at a public location to exchange the recalled device for the replacement.
This in no way is a complaint about the process. I much rather see progress which Samsung and Stericycle appear to be working on.

Received my replacement phone via UPS. Took the update that bike shows the green battery icon on the notification bar.
Sent from my SM-N930V using Tapatalk

hi guys i have 3 notes 7 ...... i made a test..
ill been charging one of them with the samsung quick charger ....and overheats everytime i plugged in
the subject number 2 .. this one ill been charging with.. blackberry charger folding type... and doesnt overheats
the number 3 ill been charging with an ipad charger and doesnt overheats...
the number one i mention..... i stopped 2 days ago for charge with the quick charge samsung adapter..... and is like miracle doesnt overheats ... and the battery has a long lasting use....
the best part all 3 are verizon.... 2 from the first batch and 1 from the replacements...... the replacement thats the one ill been charging with fast charging adapter ... is my test.... anyone that can reproduce and test please let me know thanks

Haven't received your tv from the pre-order promo?

Hey guys so this may or may not apply to you but basically I want to know if you haven't received your TV yet that lg promised to give Canadian users who pre-ordered the G7.
It's been nearly 4 months and I get nothing but bs excuses every time I contact the lg promo department. Enough is enough. I'm sure I'm not alone (hopefully). So if you are also still waiting, drop a comment and then let's see if anyone on the portal team wants to write about how lg is giving us the runaround on this. Stuff like that is bad publicity for them and they sure don't want that. Also if they think we should just sit here and take it and not expect a backlash then they're going to get a wake up call.
Stuff like this is definitely news worthy and if there are legitimately several of us that haven't received the tv they promised us then let's make some noise.
And please for the love of God do not make a silly post telling me that you did get yours already because that's not what this is for. This is for those that are like me and are getting the shaft from them.

I had a similar experience with my accessory rebate offer. In the state's I was eligible for 200 usd back and they tried to deny it. I had to contact PayPal and they forced them to either give the rebate or refund the devices, accessories, carrier activation and taxes included. I had all the paperwork, lg promotion information on the site printed out and even took pictures and recorded at my carrier's store. Pretty sad I had to resort to this, I won't take their word as fact anymore.

Is this the promotion you're referring to? https://lg-promotions.com/ca/en/pages/g7tvgift/holding

MishaalRahman said:
Is this the promotion you're referring to? https://lg-promotions.com/ca/en/pages/g7tvgift/holding
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Yep sure is. Seems the promotion department is giving me and I did see a few posts about it on reddit with users also getting the runaround.
The goal of this is if a handful of people or more are experiencing the same thing that it might make for some interesting discussion or perhaps a portal discussion and see if it gets their attention.

I checked /r/LGG7 on Reddit and there are people who have received the TV. They recommended emailing and calling a few places you might want to try.

MishaalRahman said:
I checked /r/LGG7 on Reddit and there are people who have received the TV. They recommended emailing and calling a few places you might want to try.
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Yep some definitely have received theirs. It's very odd indeed why some of us haven't. It's not a matter of shipping as they do say they'll notify us when it is sent out. To bash them over a third party shipping issue would be completely unfair.
I sent them another email last night. Normally they do reply within a day so to their credit they don't ignore us. But there's always another setback and excuse on why it hasn't shipped. It seems as though they're looking for ways to delay until I give up. Here's a couple screenshots of some correspondence which I've had with them. That clearly says it's approved
Update: I just spoke to a gentleman at the lg promotion department regarding this. Reading between the lines this is a disastrous promotion for them and some people who had submitted their claims still haven't even been approved. So i suppose they're in even worse shape than I am.
In the end the person I spoke to is limited in what they can do. They cannot force the TV's to be shipped out. However he did say he can ask his supervisor to try and prioritize my claim and have him request from the fulfillment department that they finish processing my claim.
So I guess I'll wait and see. If this works then I suppose those in a similar situation as I am who may not be posting here may be able to use it as an alternative option to try to expedite the process.

I'll just leave this link right here

OMG, even TV's are not safe from LG's infamous bootloops!??? Please tell us if LG will repair it or send you another one. Honestly I hope for a happy resolution.......

8bitbang said:
OMG, even TV's are not safe from LG's infamous bootloops!??? Please tell us if LG will repair it or send you another one. Honestly I hope for a happy resolution.......
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Actually i was quite shocked that I didn't even have to contact them. I was going to but before I even had time I got an email from fed ex telling me another tv was on its way and scheduled for tomorrow. So I'm guessing someone there must be following me on you tube which is surprising because I don't exactly post frequently nor do I post anything overlay interesting. Just theme related stuff. So I gotta tip my hat to them acting quickly to resolve this for me.

Google will not do a refund for the Pixel (refunded) ?

Right now i am frustrated, upset and just don't know how to swallow this. Ill try to be short. Need advice on what to do.
I have previously had issues with two of my google xl phones.
I have returned one of them.
Received the second one as a replacement which was also problematic.
I have decided to return the Pixel stand along with that replacement phone together and get a refund. (Since pixel and the stand came as a deal)
Google sent me the packing slips, I remember asking the rep can if i could ship both items in one box to which i received a reply "yes" (not that it makes a difference)
I came to UPS gave the lady the box. phone and stand was in it. I also put return paperwork for the phone and for the stand in the box in front of her and past her two shipping labels. One for the stand and one for the phone. She closed the box and put only one packing slip on the box. Told me i have put the paperwork in the box already. There is no need to put the second shipping labels as its going to the same place. You get where im going with it now?
Google received the package in 2 days and started to process the refund for the pixel stand (as that was the packing slip she chose)
I have called them asking them about the phone and they knew nothing of it.
After over 4 weeks of trying to call them and get answers of my escalated case i received little to nothing. In fact calling them 3 weeks after they"ve received the package to get answers and they didn't even get my story straight. I had to tell them again what had happen. Obviously, shipping rep Lori, have told me not to worry, the box went into one room. They will find it......
So just now, i get an answer in my email saying "the package didn't contain the device" therefore no refund.
Feel free to tell me im an idiot do ship and do what i did. As Im entertaining that idea as well, sadly.
Im know what i put in the box so either UPS or Google had lost it or took it
I did take few pictures of the box with the phone and stand and packing papers in that UPS store before shipping them out.
If they would have told me right away there was no item i would have went to UPS store while the lady still remembered me. May be if they had video surveillance they could have pulled it as well. Now after a month im not so sure bout neither.
Cant they look at the pictures and see the time, date, location, authenticate it? Doesnt UPS ship the package with weight shown?? Im sure weight of the package was way heavier then just a single pixel stand. Wonder if they even called UPS.
Its very hard to swallow this as a lesson.
Tomorrow ill go talk to UPS see if i can get some answers. Ill call google tomorrow as well, see if i could get some answers as well.

I don't have any experience with returning items, but I do know that when trading in phones for credit towards a new device it explicitly states that you must send a separate package for each device being traded in as they are tracked individually. Sorry to hear that happened but if they had already paid for the shipping labels I guess I would have just boxed and sent separately since I wasn't paying the shipping...

I had the same issue with a phone I bought for my mom. They sent us the wrong phone and instructed us to refuse delivery and return to sender. Long story short, since they didn't tell me to use a label or send me one for return the phone got lost. So I was out $300 and three months of arguing. To make it worse they still tried to charge me the fee on Fi for not activating the phone on the plan. It really rubbed me wrong and even after all the good years they treated me well it still made me sour.

fury683 said:
I don't have any experience with returning items, but I do know that when trading in phones for credit towards a new device it explicitly states that you must send a separate package for each device being traded in as they are tracked individually. Sorry to hear that happened but if they had already paid for the shipping labels I guess I would have just boxed and sent separately since I wasn't paying the shipping...
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It was a refund tho. I wish it would say anywhere what you wrote, would have saved me.
As soon as they received the package I had a feeling they scanned it and tossed it to the side. Did little to nothing to investigate either.
Hoshneer said:
I had the same issue with a phone I bought for my mom. They sent us the wrong phone and instructed us to refuse delivery and return to sender. Long story short, since they didn't tell me to use a label or send me one for return the phone got lost. So I was out $300 and three months of arguing. To make it worse they still tried to charge me the fee on Fi for not activating the phone on the plan. It really rubbed me wrong and even after all the good years they treated me well it still made me sour.
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Sucks. I still can't swallow the loss.

All I have is these two pics.
Someone took or lost the phone.
It's painful to eat this.

Good luck, sounds like a nightmare.

Thegirlwiththepixel said:
Good luck, sounds like a nightmare.
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thx, it is.
From the moment i walked out of that UPS store i had a bad feeling. Thats why from my first call to them ive been pushing them to check and find the package but that goes nowhere when all people do is read the scrip on the phone. led nowhere. I know what i packed in and what i brought to UPS, so its blows so hard that im losing 1275 Cnd.
Will go to that ups place tomorrow, hope that lady works is there and pray to god she remembers me and our conversation. So we could go back to those fvckers and say look harder for the damn device.
As soon as they would have opened that box they would have seen two items and two pieces of paperwork for each.
Errrr I'll stop venting.

File against them in small claims court. Around here it costs like 50 bucks to file. That will at least get their attention.
I am about to do it over the 50 pre order credit, just because I am pissed about their BS.
Or maybe a shipping claim with the carrier.

TonikJDK said:
File against them in small claims court. Around here it costs like 50 bucks to file. That will at least get their attention.
I am about to do it over the 50 pre order credit, just because I am pissed about their BS.
Or maybe a shipping claim with the carrier.
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Great, thank you for the advice. Ill go to UPS tomorrow to chat to them but if i can go to a small claim court ill do that too. thank you, thank you.

I wonder if the lady at the store took it after you left. She could of easily told another employee/driver that hey there's a $1000 phone in there take it. Not very uncommon for UPS/FedEx etc to steal from customers.

OkayGK said:
Great, thank you for the advice. Ill go to UPS tomorrow to chat to them but if i can go to a small claim court ill do that too. thank you, thank you.
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Unfortunately, the pictures don't show a phone or a stand. They only show a box and some bubble wrap. So I don't think that's going to do it. Also, I don't think a UPS employee would take a $1000 traceable device and put at risk a job that probably pays a decent salary. But something happened to the device and you will just need to keep on Google to find out what happened. Has the phone been turned on? They should have a record of that as well as blacklisting the IMEI. It might take a while but with persistence you should get your money back.

Hello OkayGK, hope it all works out for you. I'm waiting for my phone to arrive. It's been 2 weeks. Can you please tell me how to get in touch with company reps. Thanks. Again I hope they resolve your issues and you get your refund. Good Luck.

Baby BB said:
Hello OkayGK, hope it all works out for you. I'm waiting for my phone to arrive. It's been 2 weeks. Can you please tell me how to get in touch with company reps. Thanks. Again I hope they resolve your issues and you get your refund. Good Luck.
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Hey. Funny I deleted my bookmark for Google support the other day to clean up my chrome Abit. I have the number for the saved to my phone. Didn't think I'd need the bookmark anymore.
Search through Google store in your account settings.
Should find it somewhere there.
For Canada here's the # (855) 836-3987

OkayGK said:
Hey. Funny I deleted my bookmark for Google support the other day to clean up my chrome Abit. I have the number for the saved to my phone. Didn't think I'd need the bookmark anymore.
Search through Google store in your account settings.
Should find it somewhere there.
For Canada here's the # (855) 836-3987
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Thanks for the info. I will look in my settings for contact info. I never got an email from them saying it was shipped yet. So i guess it's just do to normal delay time. I think if is not shipped the support reps. will not have any status info. on order.

I've read stories about people doing chargebacks in similar situations which can result in your entire Google account being closed. Just FYI if you intend to dispute the charge or file small claims, they may just close your account and move on.

zetsumeikuro said:
I wonder if the lady at the store took it after you left. She could of easily told another employee/driver that hey there's a $1000 phone in there take it. Not very uncommon for UPS/FedEx etc to steal from customers.
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Anything is possible but the lady was older and seamed nice. I kept thinking it was on googles end.
I went to talk to UPS, lady wasn't working. Talked to another gentleman there. He told me he will talk with her as well as if i need a letter from them they can assist. I was told as soon as the package leaves that store it is in UPS hands. So now, i think a driver or anyone else could have taken the item as well. Again, anything could happen at this point. I can entertain the ideas left and right where that phone could be.
Sucks
bobby janow said:
Unfortunately, the pictures don't show a phone or a stand. They only show a box and some bubble wrap. So I don't think that's going to do it. Also, I don't think a UPS employee would take a $1000 traceable device and put at risk a job that probably pays a decent salary. But something happened to the device and you will just need to keep on Google to find out what happened. Has the phone been turned on? They should have a record of that as well as blacklisting the IMEI. It might take a while but with persistence you should get your money back.
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Yeah, i doubt ups store took it, however drivers could... I've heard stories. Also, remember the story where google had chose a shipper to deliver phones to us and that company would take the phones out of the boxes and ship empty boxes? i think i read it somewhere here. Had me so paranoid, i was taking videos while unboxing my phones.
What UPS guy told me today is as soon as the package leave their location it goes to a wh. Where they weight the package and charge google according to its weight. Im sure they could look at that and see how heavy the box was when UPS shipped it. That would tell everything right away. If it was as light as just a stand means phone was taken out. If the package was heavy enough for a stand and a phone/accessories then its on googles end. Of course i could have put stones inside those boxes. Yet i wasnt even lucky enough to have google come back to me with that. Still have to call them see what where how etc.
I would not want to band the Imei as it can probably be changed remotely. Least if I let the IMEI number be there is a chance if the phone is in use it could show.
fury683 said:
I've read stories about people doing chargebacks in similar situations which can result in your entire Google account being closed. Just FYI if you intend to dispute the charge or file small claims, they may just close your account and move on.
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Sadly, i understand. I paid of my Mastercard as i kept waiting for weeks to get refund from them. I could of gave that phone or bought a new phone for my gf, or use that money for something else. The fact that some asshole may be using my phone or someone made a fvck up and got away with it, whether its UPS or Google, now thats hard to swallow. Im trying to be possessive and making my peace with it but ill also will keep trying to do everything i can to get the refund. Cant give up, yet. Im not rich to close my eyes on this it hurts and even rich people probably would still fight this.
here is the last response form google rep who was looking after my case.
Thank you for contacting Google Support!
Thanks for contacting us about your order. We’ve carefully reviewed your case and our records confirm that the package you have sent us does not contain the device, therefore we have not processed the refund.
As a next step, you may consider initiating an investigation with the carrier or notify local law enforcement. We’ll be happy to assist in an investigation.

The more I think about this, it's a straight up UPS claim and you will not have much if any trouble getting UPS to pay up.

How did you purchase the phone? All debit and credit cards with Visa/MasterCard on them have protection built in. Contact your card provider. It does not matter if you paid it off. Hopefully you have the UPS tracking # too as they are likely the ones that your card or Google is going to go after, after the fact as all shipments have insurance on them.

OkayGK said:
Great, thank you for the advice. Ill go to UPS tomorrow to chat to them but if i can go to a small claim court ill do that too. thank you, thank you.
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Any update? I hope you able to make headway, sending good vibes.

smartymcfly said:
How did you purchase the phone? All debit and credit cards with Visa/MasterCard on them have protection built in. Contact your card provider. It does not matter if you paid it off. Hopefully you have the UPS tracking # too as they are likely the ones that your card or Google is going to go after, after the fact as all shipments have insurance on them.
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I have two credits link to google as well as paypal. Now i think just one credit as the limit on it was increased so there was no need for another but at the time of purchases ive had two.
I don't know why the credit card is liable for this. I know, i know get my money anyway... who cares where it comes from but now the more i got to sleep on it the more im bothered by the fact i got owned and less by the money. No im not rich, i want the money but its hard to explain. All i know it bothers allot.
I just dunno anymore, lost a bit. again, friday i found out from google they couldnt find the device and now its monday. Less im bothered by the money more im bothered by the scam or mistake someones made. stings.
Thegirlwiththepixel said:
Any update? I hope you able to make headway, sending good vibes.
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Not yet, ive been so so busy. still am but hopefully im going to call google later on today. see whats up and then call UPS and try to file a claim.
The more i read their email (google). I posted on the first page. The more i understand that they asked me to contact my carrier, meaning not google but my cell phone carrier. WTF, how is carrier responsible. And Police im guessing which is again nor here or there but hey if i need to ill go to authorities.
My priority as of now and im not so upset anymore is
Call google and find out
Did they get my package (the box)
When they opened, what was in the box?
One item (stand) or two Items( phone and the stand) or non? As they were not clean in the email and even refund for the stand didnt come in.
More importantly. UPS store told me USP will charge them for package weight. So how heavy was the box? So if the box was 6 pounds (3 pounds for phone and 3 for a stand) and they received the box and it was light as nothing was in there, wouldnt that hit red flags automatically? Light box, when opened nothing in it, yet it says its 6 pounds. UPS wtf, where are items. or am i wrong?
Unless google doesnt weigh the products then by that definition they should be liable in my mind, as UPS can be sending empty boxes non stop and google can tell customers fuk off, u sent us nothing. You know what i mean.
So that info is going to be crucial for me, If i can get someone on the line who can actually provide me something instead of looking at the screen reading what it says there and saying "sorry" every two min.
I'll keep you all updated, thank you for the support.