ZenFone 2 ZE551ML dead USB interface - ZenFone 2 Q&A, Help & Troubleshooting

Hi,
I'm desperate, I tried everything on my ZF2!!! Since I upgraded to Android 6 theUSb interface has stopped to work. I mean: I'm not able to connect the phone to my PC: no ADB, no Asus Flash tool, no xFSTK nothing.
So I decided to downgrade it to Android 5 (also unlocked the bootloader) but didn't help. Of course I tried different cables/PC/OSs and I replaced the USB pcb on the bottom of the phone.
Can anyone address me to a solution? I'm just looking for a way to flash TWRP in order to install a custom ROM.
Thank you in advance

Does it connect in TWRP?

Mr.Sqbika said:
Does it connect in TWRP?
Click to expand...
Click to collapse
Thank you for your reply.
No, I never flashed the TWRP, I'm still with the stock recovery. I just unlocked the bootloader by the ASUS app.

replace bottom usb pcb

sukhwant717 said:
replace bottom usb pcb
Click to expand...
Click to collapse
Sorry, you are right....I forgot ...I also replaced that part

passeroxda said:
Sorry, you are right....I forgot ...I also replaced that part
Click to expand...
Click to collapse
have you inspected the connector to the motherboard side. also remove flex cable from the bottom side PCB and Motherboard side. inspect it if there is some broken connection point on flex cable.

sukhwant717 said:
have you inspected the connector to the motherboard side. also remove flex cable from the bottom side PCB and Motherboard side. inspect it if there is some broken connection point on flex cable.
Click to expand...
Click to collapse
No, I dind't this is a good idea. Thanks!
EDIT: I just finished to inspect the flex cable (also the slamm one next to it) and it's correctly attached
EDIT2: this is what I get under linux when attach the device:
[ 117.392042] usb 4-7: new full-speed USB device number 7 using ohci-pci
[ 117.576054] usb 4-7: device descriptor read/64, error -62
[ 117.868045] usb 4-7: device descriptor read/64, error -62
[ 118.156050] usb 4-7: new full-speed USB device number 8 using ohci-pci
[ 118.340040] usb 4-7: device descriptor read/64, error -62
[ 118.632047] usb 4-7: device descriptor read/64, error -62

i was not referring to connection. i was referring that remove connector and insect its connection points those shiny golden points on flex cable if those correct. else check concerned circuit with multimeter
try replacing flex and bottom pcb with other mobile if you have one

sukhwant717 said:
i was not referring to connection. i was referring that remove connector and insect its connection points those shiny golden points on flex cable if those correct. else check concerned circuit with multimeter
try replacing flex and bottom pcb with other mobile if you have one
Click to expand...
Click to collapse
Thanks for your suggestion but, to me, look good. I double checked now, I also did when I replaced the pcb.....I should replace it to be sure.....

passeroxda said:
Thanks for your suggestion but, to me, look good. I double checked now, I also did when I replaced the pcb.....I should replace it to be sure.....
Click to expand...
Click to collapse
swap pcb and flex with some working phone to figure out if there is any issue with motherboard, flex or PCB.

passeroxda said:
Thanks for your suggestion but, to me, look good. I double checked now, I also did when I replaced the pcb.....I should replace it to be sure.....
Click to expand...
Click to collapse
another thing you can try factory reset device. put downgrade firmware from asus website on external sdcard and flash it

sukhwant717 said:
another thing you can try factory reset device. put downgrade firmware from asus website on external sdcard and flash it
Click to expand...
Click to collapse
This is what I did. I upgraded (manually) to 6.0.1 few month ago and and when I discovered the USB problem, I used UL-Z00A-WW-52.20.40.196-user.zip to downgrade to 5.0 and unlock the bootloader by the app (now I have the white screen).

I also have a dead USB port problem. Mine bricked twice and was recovered using xfSTK and stock ww-2.20.40.198 firmware. Now I need to re-root, but the USB port can only charge (sometimes it wouldn't even charge) and no adb or anything else. My computer simply didn't see the phone. It's all stock, bootloader not yet unlocked. What else can I try before I order a replacement USB port board off ebay?

motopig said:
I also have a dead USB port problem. Mine bricked twice and was recovered using xfSTK and stock ww-2.20.40.198 firmware. Now I need to re-root, but the USB port can only charge (sometimes it wouldn't even charge) and no adb or anything else. My computer simply didn't see the phone. It's all stock, bootloader not yet unlocked. What else can I try before I order a replacement USB port board off ebay?
Click to expand...
Click to collapse
have you tried to disconnect sim flex connector ? lot of times bottom pcb is not the culprit. its either bad flex connector or faulty flex. also try to swap USB cable lot of times that is faulty too.

sukhwant717 said:
have you tried to disconnect sim flex connector ? lot of times bottom pcb is not the culprit. its either bad flex connector or faulty flex. also try to swap USB cable lot of times that is faulty too.
Click to expand...
Click to collapse
I reseated the sim flex at both ends and the cable is back. I'm rooted again. Thank you!

Try pushing down on the flex cable just below the sim2 slot.
It seems that these cables have got some weak connection at the bends which break very easily when replacing the usb board.
Also do you have any vibration issues?

motopig said:
I reseated the sim flex at both ends and the cable is back. I'm rooted again. Thank you!
Click to expand...
Click to collapse
pleasure it worked

ruleh said:
Try pushing down on the flex cable just below the sim2 slot.
It seems that these cables have got some weak connection at the bends which break very easily when replacing the usb board.
Also do you have any vibration issues?
Click to expand...
Click to collapse
Vibrator and speakers both not working when I had problems. After reseating the able they all work. Or do you mean if the phone suffered any outside vibration?

motopig said:
Vibrator and speakers both not working when I had problems. After reseating the able they all work. Or do you mean if the phone suffered any outside vibration?
Click to expand...
Click to collapse
I was talking about the vibrator.
Do other usb options(otg etc) also work?

Good morning!
I just replaced the flex connector, easy and cheap (8 euros), and my phone back alive, ready to be rooted
Thanks to everyone

Related

How can I tell if my USB port is busted or my phone is corrupted? Only charges now.

Charging over USB works fine no matter the cable or the connection but it no longer will show up in Windows on any PC as a device. I tried flashing roms, changing cables, and doing the usb fix with Terminal listed in the sticky but it doesnt connect or will it know it's connected to a PC.
Can the port be broken so data no longer works but charging does?
its not the phone its the computer, try another computer
XenonV said:
its not the phone its the computer, try another computer
Click to expand...
Click to collapse
I have tried 3 which is why I wonder if my phone is broken, but it charges fine.
On all PCs the charge light comes on the phone with no problems but with all of them none of them detect a USB device being plugged in.,
Even in recovery if I do a USB-MS mount nothing happens.
Can the usb port break so that it charges with no issue but wont connect to a PC?
LordJezo said:
I have tried 3 which is why I wonder if my phone is broken, but it charges fine.
On all PCs the charge light comes on the phone with no problems but with all of them none of them detect a USB device being plugged in.,
Even in recovery if I do a USB-MS mount nothing happens.
Can the usb port break so that it charges with no issue but wont connect to a PC?
Click to expand...
Click to collapse
Does the phone recognize your sdcard?
LordJezo said:
Charging over USB works fine no matter the cable or the connection but it no longer will show up in Windows on any PC as a device. I tried flashing roms, changing cables, and doing the usb fix with Terminal listed in the sticky but it doesnt connect or will it know it's connected to a PC.
Can the port be broken so data no longer works but charging does?
Click to expand...
Click to collapse
I think the solution to your problem can be found in this fix
The USB port on my Evo 4G will charge but won't show up as as a device on my laptop. If I hold the USB cable at an angle, though, it does show up. I think mine is busted, maybe that's the case for yours.
Mavman42 said:
Does the phone recognize your sdcard?
Click to expand...
Click to collapse
Yup. Last night I completely wiped it and had the phone format and set it up fresh.
moreno4xl said:
I think the solution to your problem can be found in this fix
Click to expand...
Click to collapse
Tried that, didnt work,
DarkRazorZ said:
The USB port on my Evo 4G will charge but won't show up as as a device on my laptop. If I hold the USB cable at an angle, though, it does show up. I think mine is busted, maybe that's the case for yours.
Click to expand...
Click to collapse
Do you think the cable is busted or the phone? I have tried multiple cables on multiple PCs and nothing happens.
So then it is possible for the phone to be unable to connect but still charge fine?
LordJezo said:
Charging over USB works fine no matter the cable or the connection but it no longer will show up in Windows on any PC as a device. I tried flashing roms, changing cables, and doing the usb fix with Terminal listed in the sticky but it doesnt connect or will it know it's connected to a PC.
Can the port be broken so data no longer works but charging does?
Click to expand...
Click to collapse
Have you tried mounting when in Recovery?
It really sounds like your cable is weird. The power lanes are on the edges for USB, meaning that the port on the phone is probably physically fine. The cable, however, is vulnerable to damage on any one of the four wires.
If nothing works, then perhaps something internal is busted. What do you need to transfer from your computer? Perhaps you can do it by connecting to your computer through WiFi for mounting the SD card and adb?
Its your USB port on you phone, theres 2 pins or smoething broken inside your phone thats causing the problem. I had the same problem on my Evo were it wouldnt connect as a storage device and would go into car dock mode. I took it to sprint and showed them the problem and they replaced my phone. As long as you dont have any physical damage such as the screen being cracked you should be fine and they should replace it free of cost.
Make sure that your cable is not one of those charge only, car charger type cables. Typical car charging cables don't transfer data.
zeke395 said:
Its your USB port on you phone, theres 2 pins or smoething broken inside your phone thats causing the problem. I had the same problem on my Evo were it wouldnt connect as a storage device and would go into car dock mode. I took it to sprint and showed them the problem and they replaced my phone. As long as you dont have any physical damage such as the screen being cracked you should be fine and they should replace it free of cost.
Click to expand...
Click to collapse
Yeah, that's pretty much it. If I wiggle it just the right way the computer will see something but it will go away as fast as it shows up. Doubt Sprint will do anything as the phone is a few years old, I dropped the protection plan, and it's rooted to heck.
I'll just keep it running until this fall and upgrade when the new Nexus line comes out.
Hopefully.

[Q] HELP ME!!!

My Galaxy Nexus isn't charging or connecting to my computer. I've tried different USB ports, wall adapters, and USB cords and nothing. I don't really want to replace the charging port. What can I do?
Thanks in advance.
- Mark
Delete this thread!
I accidentally put this in the wrong section! Thanks!
Check the charging port for Lent and stuff with a little pin or something..
That's what happened to me in the past
I cleaned it out and start to work again
Sent from the "DOG" pound
Of what cujo said didn't work you have no option but to replace the port or buy an external battery charger.
Sent from my DROID RAZR using Tapatalk
Maximinus I said:
Of what cujo said didn't work you have no option but to replace the port or buy an external battery charger.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
In a pinch you can rig up a temporary charger using the POGO pins on the right side of the phone. Just wire the corresponding red/black wires from a cut up USB cable to the correct pins (you can find the pinouts online). The trick is getting the wires to stay on the pins - you can try packing tape. I know this is kind of a dirty solution, but it will work in an emergency until you can replace the usb port.
zzpianoman said:
In a pinch you can rig up a temporary charger using the POGO pins on the right side of the phone. Just wire the corresponding red/black wires from a cut up USB cable to the correct pins (you can find the pinouts online). The trick is getting the wires to stay on the pins - you can try packing tape. I know this is kind of a dirty solution, but it will work in an emergency until you can replace the usb port.
Click to expand...
Click to collapse
Can you link me to the part I need to replace! And a video of how? And how expensive is the part in question? My Galaxy Nexus isn't my main phone but I just wanted it working again.
markdroid1181 said:
Can you link me to the part I need to replace! And a video of how? And how expensive is the part in question? My Galaxy Nexus isn't my main phone but I just wanted it working again.
Click to expand...
Click to collapse
Well, there is no guarantee that it is the USB board - but you can purchase one on ebay for under $10. The part includes a usb jack as well as a ribbon connector that connects the jack to the main board. There is, however, a chance that you have a faulty main board, in which case, replacing the USB port is not going to fix your problem but the only way to really test that is to buy the part and try it out.
http://www.ebay.com/itm/NEW-Verizon...e_Replacement_Parts_Tools&hash=item339523e328
That's for a Verizon Galaxy Nexus, I don't remember which one you said you had but you'll want to be sure to get the right one.
markdroid1181 said:
My Galaxy Nexus isn't charging or connecting to my computer. I've tried different USB ports, wall adapters, and USB cords and nothing. I don't really want to replace the charging port. What can I do?
Thanks in advance.
- Mark
Click to expand...
Click to collapse
Are you using the original charger that came with the phone? It's the only thing i have luck with.
zzpianoman said:
In a pinch you can rig up a temporary charger using the POGO pins on the right side of the phone. Just wire the corresponding red/black wires from a cut up USB cable to the correct pins (you can find the pinouts online). The trick is getting the wires to stay on the pins - you can try packing tape. I know this is kind of a dirty solution, but it will work in an emergency until you can replace the usb port.
Click to expand...
Click to collapse
I ordered the new port! But I tried the pogo port charging and it didn't seem to work.

Problems with USB connection

I had been somewhat unlucky and while charging my beloved FLO something went puf (literally). After that I don't have any USB connectivity. Charging my N7 works (very slowly), but no USB OTG or USB ADB. OK Fine and dandy if I wouldn't be total idiot and wipe system while trying to install new ROM before transferring ROM image to internal storage.
Now I have FLO paper clip able to go to TWRP but can't install nothing. As far I understand there's no way to enable wifi in TWRP.
Any ideas what would needed to be replaced to make my FLO work again so I can put some ROM on it and make it work again.
I'm not sure if USB daughter board would suffice and solve my problem. Any suggestions?
jxl69 said:
I had been somewhat unlucky and while charging my beloved FLO something went puf (literally). After that I don't have any USB connectivity. Charging my N7 works (very slowly), but no USB OTG or USB ADB.
Click to expand...
Click to collapse
Either the USB port developed "dry joints" or the wide silver cable (LCM) needs to be re-seated on both connectors.
Disconnect the battery before fixing LCM cable. Here is advice on USB port repair.
Replacing the daughterboard PCB should be the last resort because it is unlikely that the touch function will work 100%. It would work if we had access to the touch calibration software - the problems are described here https://forum.xda-developers.com/ne...rivers-to-calibrate-touch-screen-usb-t3334898
k23m said:
Either the USB port developed "dry joints" or the wide silver cable (LCM) needs to be re-seated on both connectors.
Disconnect the battery before fixing LCM cable. Here is advice on USB port repair.
Replacing the daughterboard PCB should be the last resort because it is unlikely that the touch function will work 100%. It would work if we had access to the touch calibration software - the problems are described here https://forum.xda-developers.com/ne...rivers-to-calibrate-touch-screen-usb-t3334898
Click to expand...
Click to collapse
I doubt re-seating would help or cleaning USB port, since it was something electrical happening with that *puf*. If my memory serves me right there was a smell of burnt electronics. I doubt that some shortage disconnected any cables.
jxl69 said:
I doubt re-seating would help or cleaning USB port, since it was something electrical happening with that *puf*. If my memory serves me right there was a smell of burnt electronics. I doubt that some shortage disconnected any cables.
Click to expand...
Click to collapse
Sounds like you need a new charging port and board. Easy to fit but difficult to get hold of one. Maybe purchase a broken Flo on eBay and extract the charging port board
dave457 said:
Sounds like you need a new charging port and board. Easy to fit but difficult to get hold of one. Maybe purchase a broken Flo on eBay and extract the charging port board
Click to expand...
Click to collapse
Even tho charging works? The only problem is data part of USB connection. USB OTG will not work neither will it connect to a PC for file transfer/adb. But if connected to PC or plug device charges. I believe it will not charge past 80 or 90%.
jxl69 said:
Even tho charging works? .
Click to expand...
Click to collapse
Yes

Can't connect to PC except for charging

Hi. I wanted to flash Oreo RUU and root but I cannot connect the phone to my laptop except for charging. I get a message saying "USB device not recognised". I've tried 2 cables (HTC and anker) 3usb ports but to no avail. I've tried installing drivers through HTC sync but it doesn't work. I've tried to connect in bootloader, recovery, and download mode but same problem. Can anyone kindly help me? Thanks.
may be due to faulty c type connector on phone
pradeeppk said:
may be due to faulty c type connector on phone
Click to expand...
Click to collapse
Any way to test that?
If it does not recognize in PC try with an otg cable and pendrive. If it also doesn't work then it could be the connector.
pradeeppk said:
If it does not recognize in PC try with an otg cable and pendrive. If it also doesn't work then it could be the connector.
Click to expand...
Click to collapse
Hmm I guess I'll try to find a USB C otg. Thanks for the advice. Didn't think of that.
is fast charge still working? on my htc10 the usb connector died after 15months and it started with fast charge not working and the pc connection was very unstable. In my case it was warranty and got repaired.
signs23 said:
is fast charge still working? on my htc10 the usb connector died after 15months and it started with fast charge not working and the pc connection was very unstable. In my case it was warranty and got repaired.
Click to expand...
Click to collapse
Yeah fast charge seems to be working fine.

Firestick 2.gen, no HDMI signal, is it dead?

I've got firestick 2.gen and it's not working.
I've plugged it to working HDMI port in my TV and apply power to micro usb port, but there's no signal on tv. Tried on other TV but it's the same. Stick is hot after couple of minutes.
Is it hardware failure?
snebojsa said:
I've got firestick 2.gen and it's not working.
I've plugged it to working HDMI port in my TV and apply power to micro usb port, but there's no signal on tv. Tried on other TV but it's the same. Stick is hot after couple of minutes.
Is it hardware failure?
Click to expand...
Click to collapse
Have you tried unlocking it before this occurred? Mine did the exact same thing that I literally had to buy one. It appears there's a hardware revision with the tank that clearly prevents people from unlocking and maybe the clk component Amazon revised makes it hard brick? For some reason while unlocking it, it wouldn't get passed the "waiting for bootrom" after I tried countless number of times unlocking it with foil, some jump wire, and a wrapper. I would recommend just buying the 4k mantis instead the tank. That's what I did and its much faster.
I didn't try anything, it came to me like this so I don't know what happened.
Is there anything I can try to unbick it?
snebojsa said:
I didn't try anything, it came to me like this so I don't know what happened.
Is there anything I can try to unbick it?
Click to expand...
Click to collapse
Idk if it helps for hdmi problems, but the unbrick thread is here:
https://forum.xda-developers.com/fire-tv/development/unlock-fire-tv-stick-2nd-gen-tank-t3907002
I tried that, with live Debian, but PC won't recognise the stick at all when I plug it with USB cable and shorting CLK and GROUND.
Is that means it's a hardware failure?
snebojsa said:
I tried that, with live Debian, but PC won't recognise the stick at all when I plug it with USB cable and shorting CLK and GROUND.
Is that means it's a hardware failure?
Click to expand...
Click to collapse
In lsusb you should get the mediatek phone message, in case you short correct and steady.
Besides that, if its a new stick, lets say up to a half year old, it could be one of the bootrom patched sticks.
What messages in lsusb showed up without a short?
There is no message at all, like I did not connect anything.
snebojsa said:
There is no message at all, like I did not connect anything.
Click to expand...
Click to collapse
There isn't a message at all, even if you don't short the stick? The CLK resistor is fine?
You said it gets hot after a few minutes, so it should say something I guess.
Maybe check for cold joints at the usb port and measure the power level somewhere near the emmc (1,8v).
If you have an USB to TTL Serial adapter, you can take an UART serial console log. The UART pads are mentioned in the unbrick thread, see the picture.
Short or no short, no message at all, CLK is fine.
It gets very hot after few minutes.
I have USB to TTL serial adapter, have seen the pads and will try to connect that way and see what will happen.
snebojsa said:
Short or no short, no message at all, CLK is fine.
It gets very hot after few minutes.
I have USB to TTL serial adapter, have seen the pads and will try to connect that way and see what will happen.
Click to expand...
Click to collapse
Ok. As you know, connect RX->TX and TX->RX.
A power connection isn't needed, GND is enough.
Baudrate bootrom is 115200.
After bootrom the boot process switches to a higher rate, I would try 921600.
I just connected the stick to TTL adapter, but there is no log at all. Double check connections but no log, done this before so I know how to do it.
I think this means it's dead beyond repair.
snebojsa said:
I think this means it's dead beyond repair.
Click to expand...
Click to collapse
I think the same way...
If you like, you can use the stick for read/write tests with your e-MMC adapter...
Haha, you're right, will try that, thanks ?
snebojsa said:
Haha, you're right, will try that, thanks ?
Click to expand...
Click to collapse
Take a look here , in order to find DAT0 and CMD on the board.
You can desolder the whole e-MMC chip with hotair from the board too.
Ok, thanks.
Sus_i said:
Take a look here , in order to find DAT0 and CMD on the board.
You can desolder the whole e-MMC chip with hotair from the board too.
Click to expand...
Click to collapse
I wonder if you could do that and solder in a new e-MMC chip with more storage? Is there anything hardcoded about the 8gb internal storage limit, or the type of chip that can be used? Though I lack the tools needed to accomplish such a job
dictorclef said:
I wonder if you could do that and solder in a new e-MMC chip with more storage?
Click to expand...
Click to collapse
Maybe some things gets checked at boot, like the Disk identifier (GUID), idk. Technically it should work. May be a bit undue for such a cheap device^^
Sus_i said:
Maybe some things gets checked at boot, like the Disk identifier (GUID), idk. Technically it should work. May be a bit undue for such a cheap device^^
Click to expand...
Click to collapse
Ik, Gotta spend more money to avoid spending less money on a better device XD

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