Camera issue? - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

I've been on here for some time now and never bothered asking this question, I've always wrote it off as how the phone works. But i have to ask now, as is driving me crazy.
Is the camera normal to take a good while to focus? Mine does since i can remember, stock rom or not, doesn't matter. It takes a good 20 sec or so to focus. Is this the norm? And/or a fix or solution? Thanks!

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[Q[ What causes SSODs in JB ROMS?

Question, does anybody know what exactly causes the SSODs in the JB ROMS? Just curious. I've had them happen in the MOST UNWANTED times. Like, I'll be recording a video. Then suddenly the phone will freeze, then either reboot or shut off. I would then have to take the battery out and put it back in. To turn the phone back on.
pwner5889 said:
Question, does anybody know what exactly causes the SSODs in the JB ROMS? Just curious. I've had them happen in the MOST UNWANTED times. Like, I'll be recording a video. Then suddenly the phone will freeze, then either reboot or shut off. I would then have to take the battery out and put it back in. To turn the phone back on.
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If the source of the problem was known I'm sure it would already been fixed
Sent from my SGH-T989 using Tapatalk 2
meh, alright.
VoiD_Dweller said:
If the source of the problem was known I'm sure it would already been fixed
Sent from my SGH-T989 using Tapatalk 2
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Well, not necessarily. First thing is find out what is causing them. Second, will be what can be done with said cause to fix it, without breaking anything. Though, once the cause is revealed, im sure it wont take to long to fix the issue.
note to the op don't remove the battery, you can damage your phone.. just hold the power button, it will restart..
LoopDoGG79 said:
Well, not necessarily. First thing is find out what is causing them. Second, will be what can be done with said cause to fix it, without breaking anything. Though, once the cause is revealed, im sure it wont take to long to fix the issue.
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Yea I think the two of you are saying the same thing.. Its basically recognize issue and these smart developers for android will squash the bug. The thing that gets me is the question. Like in typing it do you really think that as long as the bug has been out that if someone knew what to do it would not of been done? Also if you check the changelogs you see countless kernel fixes that shows they are trying everything. What needed to be done in this case is trying to understand the changelogs and commits so you better educate yourself on Android
The biggest annoyance for anyone wanting to mess with less-than-stable ROMs is that you really can't tell what's going to cause it. As with any other software/OS/whatever it is completely dependant on what you have done to the phone. The minute you begin adding apps or configuring your phone to anything other than the exact way it comes, you are causing your own unique set of test criteria.
Obviously there are gray areas in all of this, and customizations can often even assist in the understanding of what causes failures, but the bottom line is that it's up to you just as much as it is up to the stability of the ROM.

Lock screen shortcut problem?

Hi all. I just wondered if anyone could help me out with this problem i'm having.
When on the lock screen you can usually just pull the ring on to the camera in case you need to make a quick snap shot. But after the Jelly Bean update, every time I try use it, it freezes for around 5-6 seconds rendering the shortcut useless I suppose. Only happens with the camera app and nothing else for some reason.
Anyone have any ideas of what could solve this? Such a small problem but it's a really annoying one.
Cheers.
Did you make an hard reset when you upgrated to Jelly?
There is to say that the problem there is also in custom rom...
So, it may be an htc issue rom
Guich said:
Did you make an hard reset when you upgrated to Jelly?
There is to say that the problem there is also in custom rom...
So, it may be an htc issue rom
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Click to collapse
I haven't done a hard reset because of fear of just losing everything... not very good with all this stuff, usually just find a quick or easy fix for things.
When it comes to going a bit deeper to trying to fix something i'm lost.
Goes without saying I haven't rooted my phone or anything, so there wouldn't be any problems it that area.
Any thought's on how else I could fix this, pal? thanks.
I don't know how to fix, so i usually don't use the camera so i don't have this on shortcuts...
I also have the same issue
Guich said:
I don't know how to fix, so i usually don't use the camera so i don't have this on shortcuts...
I also have the same issue
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Ahh I see, cheers anyway pal.
Just a tad annoying ain't it.
It took me 3-4 seconds maximum make sure that the camera app is on ram
Sent from my HTC One X using xda premium

help taking a decent photo

sorry if this has been asked to death but i couldnt find anything. everytime i try to take a picture regardless of rom it always turns out blurrys and or if im lucky just fuzzy. Now every once and a while when god answers my prayers i can take a good photo. are there settings that will help my issue?
I dont have this issue so I dont know. Maybe your camera lens is smudged up? An example of a photo you took might help.
Rally187 said:
sorry if this has been asked to death but i couldnt find anything. everytime i try to take a picture regardless of rom it always turns out blurrys and or if im lucky just fuzzy. Now every once and a while when god answers my prayers i can take a good photo. are there settings that will help my issue?
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Do u face this problem even after touching the focus button before taking the pic?
Sent from my Galaxy Nexus using Tapatalk 2

[Q] Server error occurred. Restart Camera.

The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
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Just a guess.. but you did in another posting say...
jacqueline robert said:
I install S5 Video App but it does not work properly in my note3. Can I use it in my device?
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Which indicates you have been making changes to your phone related to video. Did you remove that or are you still using it.
Without knowing what your phone condition is in, it is very possible that other changes you have made is causing the problem as well...
Like...
jacqueline robert said:
Thanks For your Great Tutorial. It really helps me to update my Modem.
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Click to collapse
jacqueline robert said:
I think gravity box is better than other.
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Most don't need to update their modem and if you installed software that modifies how your phone works, you might try turning them off or uninstalling them to see if they are the cause of your problems.
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
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Click to collapse
ive also experiencing this SERVER ERROR OCCURED. RESTART CAMERA.. do you find a solution or did you fix it??? thnks..
Server error occurred. Restart Camera.
Same error on Galaxy A5.
Android 4.4.4
Tried: force stop, clean cache, clear data - problem repeatet!
Any help?
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
u could try booting in safe mode and test if theres any app or tweak that is causing it. or u could enter Service / Test / Hidden functions by dialing *#0*# on your phone dialer and u gonna get to the service mode and check camera itself. also theres another one of those USSD codes that brings u to check the phone gadgets hardware /firmware version to see if it same as the camera app... u could also do a full factory restore from recovery screen if nothing else works remember to do a backup first @ titanium backup.. or if you have fair tech skills u could remove the back cover and remove the battery plate and check if tje battery connectors are in place im sure u could find a note 3 tear down video around.. i had the same problem but with the frontal camera and ended up been the camera was defective and replaced it and worked like charm
I know this thread is kinda old, but since it is on the first page on google's query, I'll post a solution here (found on another site).
The solution is to turn off the phone and remove battery for 10-20 seconds. This should resolve the issue.
Some users report that the issue occurs when you charge your phone via PC or laptop USB port. So, to avoid this, prefer original charger.
thanks
thank you for replying even if the post is old! it simply worked while i was about to sell my phone ! good thing i saw your reply first!
Did you ever find a fix?

Proximity sensor issues?

Hey everyone. I'm enjoying this phone but I do have a few small issues which I'm hoping I can forget about once custom ROMs start to come out
(Come on and release factory images already Razer!!!)
One of them is the proximity sensor which I find incorrectly thinks I've taken my head away from the earpiece during a call and then starts spamming commands with my cheeks.
I have this issue on like every second phone call and it's a bit irritating. Especially when I still haven't received (other than the first one when I first got the phone) any more updates.
The other main gripe is the lack of a pocket sensor/script. Probably related. As in, if you have double tap to wake enabled, good luck putting this in an awkward pocket (inside motorbike jacket pocket) without waking the screen and spamming commands again with your fingers.
Lastly. I wish they had just put the fingerprint sensor somewhere else. I have turned the screen off so many times while watching YouTube it's actually starting to really annoy me
Just wondering, even if you like this phone overall, and I do, if anyone else had these gripes?
I'm having the same issue with a Razer phone I picked up this week. It's a pain.
I've tried using this as advised on another thread and it seems to be working fine, so I'm totally lost.
https://play.google.com/store/apps/details?id=ru.andr7e.sensortest
Handaloo said:
I'm having the same issue with a Razer phone I picked up this week. It's a pain.
I've tried using this as advised on another thread and it seems to be working fine, so I'm totally lost.
https://play.google.com/store/apps/details?id=ru.andr7e.sensortest
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I'm just glad to hear someone else is noticing this. Does nobody else make phone calls on their phones??
Had the issue with the proximity sensor on a phone call again last night. Realllly annoying.
At least factory images are out now, unfortunately, it took so long, developers etc don't look too bothered about this device - I may be wrong and would be delighted to start seeing some custom stuff out there. So long as they can keep the 120Hz functionality!
Yeah I would definitely be tempted if a good Rom was released. You're probably right about it though, not a HUGE demand for these.
I've had it several times with calls and it will be super annoying if it doesn't get fixed with an update soon. I'll give you a shout if I get anywhere with it outside of this thread.
EDIT:
And yet, I just took two calls this morning back to back with ZERO issues.
anyone any more luck on this?
nk33 said:
anyone any more luck on this?
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Nope. I still get these issues from time to time.
I even switched to global ROM and they exist there too.
Hi all.
This issue was resolved on my phone with a hard reset (volume up + power button), then a factory reset (in settings -> system -> reset options ). The proximity sensor now works as it is supposed to.
Hope this helps.

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