phone does not charge - Lenovo ZUK Z2 (Plus) Questions & Answers

Hi,
Just received the phone and no charge as well as no data communication with pc
Any fix before sending back?
Cheers

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Zenfone 2 Won't turn ON Or Charge. just vibrates every few minutes! Pls help

I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Thank you for Ur reply! I'm off to other city....will definitely try this method and revert.
sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
Let me know hoe it goes, because Im having the exact issue. I tried the steps from sukhwant717, but getting stopped at the step when it goes to the OS. Will keep my phone to charge for a few hours. I observe, that there is no heating up (battery), but will keep it for charging anyways.
Cheers
hellbraker said:
Let me know hoe it goes, because Im having the exact issue. I tried the steps from sukhwant717, but getting stopped at the step when it goes to the OS. Will keep my phone to charge for a few hours. I observe, that there is no heating up (battery), but will keep it for charging anyways.
Cheers
Click to expand...
Click to collapse
I tried n times...its vibrating and stopping at connecting os....
i dont wanna get it repaired from service center .....looking foraward for NOKIA 6 .
I got mine fixed by changing the battery. Bought a new one from AliExpress.
sukhwant717 said:
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Click to expand...
Click to collapse
Thanks man....I did actually fix the phone...your awesome.....
It went something like this...
First phone refused to turn on....no charging light notification..it keeps vibrating.
Even @sukhwant717 method stopped at "os" thing.
After exhausting all option taken to a local service person who did something and told phones dead.
After coming home I have checked He RIPPED /SNAPPED ANTENNA cable.
I didn't bother much as phone was prononced dead!
After 30 to 40 days was casually reading @sukhwant717 thread and thought of trying again. I coonected charger and SUDDENLY I SAW ASUS BOOT SCREEN and phone was showing BATTERY WITH QUESTION MARK. I let it charge for sometime suddenly bootloader screen appeared but was not entering into recovery.(perhaps damaged bootloader , recovery).
Then I followed sukhwant717 method flashed bootloader and RAW image using ADB.
and phone RESURRECTED but with very low siganl.
It's due to RIPPED antenna cable.
And was getting good reception on 2nd SIM (perhaps uses different antenna/cable)
So I decided to order new Antenna Flex Cable but it's not available in India. So I went to ASUS SERVICE CENTER (near Brandfactory) in Hyderabad
and asked them the cost of Flex Cable, they said they won't sell spares...I have to RMA.
So I did and after two days I have received a call from them that "ITS FAULTY MOTHERBOARD" and will cost 11000 INR (USD 170, seriously ASUS),I said I rather want my phone in previous condition. I even told them to fix antenna cable ...I will manage.
They said their "TESTING SOFTWARE " failing device test even after connecting antenna cable.so they can't sell a part for a TEST FAILED device.
I told them it's because I had unlocked bootloader..the test is failing.they didn't have a clue abt bootloader unlcoking.
So again went to local market for the cable found A cable (though lil longer) and got it fixed for about 300INR ($5).
and got back the reception and typing with LTE connection on ZF2.
Thanks again @sukhwant717 ...
My observations: the issue could be due to
1) it's battery related issue (completely drained bir failed battery)
2) damaged bootloader
The people who have similar problem should leave the phone uncharged for 30 to 40 days even more and connect the charger and see if u see battery with ? Mark.
Or if new battery is available change battery and check....
sanmore said:
Thanks man....I did actually fix the phone...your awesome.....
It went something like this...
First phone refused to turn on....no charging light notification..it keeps vibrating.
Even @sukhwant717 method stopped at "os" thing.
After exhausting all option taken to a local service person who did something and told phones dead.
After coming home I have checked He RIPPED /SNAPPED ANTENNA cable.
I didn't bother much as phone was prononced dead!
After 30 to 40 days was casually reading @sukhwant717 thread and thought of trying again. I coonected charger and SUDDENLY I SAW ASUS BOOT SCREEN and phone was showing BATTERY WITH QUESTION MARK. I let it charge for sometime suddenly bootloader screen appeared but was not entering into recovery.(perhaps damaged bootloader , recovery).
Then I followed sukhwant717 method flashed bootloader and RAW image using ADB.
and phone RESURRECTED but with very low siganl.
It's due to RIPPED antenna cable.
And was getting good reception on 2nd SIM (perhaps uses different antenna/cable)
So I decided to order new Antenna Flex Cable but it's not available in India. So I went to ASUS SERVICE CENTER (near Brandfactory) in Hyderabad
and asked them the cost of Flex Cable, they said they won't sell spares...I have to RMA.
So I did and after two days I have received a call from them that "ITS FAULTY MOTHERBOARD" and will cost 11000 INR (USD 170, seriously ASUS),I said I rather want my phone in previous condition. I even told them to fix antenna cable ...I will manage.
They said their "TESTING SOFTWARE " failing device test even after connecting antenna cable.so they can't sell a part for a TEST FAILED device.
I told them it's because I had unlocked bootloader..the test is failing.they didn't have a clue abt bootloader unlcoking.
So again went to local market for the cable found A cable (though lil longer) and got it fixed for about 300INR ($5).
and got back the reception and typing with LTE connection on ZF2.
Thanks again @sukhwant717 ...
My observations: the issue could be due to
1) it's battery related issue (completely drained bir failed battery)
2) damaged bootloader
The people who have similar problem should leave the phone uncharged for 30 to 40 days even more and connect the charger and see if u see battery with ? Mark.
Or if new battery is available change battery and check....
Click to expand...
Click to collapse
if you need antenna cable i can send you. but before that. send me pics of motherboard where antenna connector sits. don't ever believe local and service center guys. they are dumb enough to ruin things.
sukhwant717 said:
if you need antenna cable i can send you. but before that. send me pics of motherboard where antenna connector sits. don't ever believe local and service center guys. they are dumb enough to ruin things.
Click to expand...
Click to collapse
I bought a cable from a shop (lil longer than ZF2 cable). and got it fixed. Thanks again.
sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
I had a similar problem, phone suddenly powered itself off and started vibrating. With the phone off and connecting the charger it started to charge, but after a while it started vibrating and overheating. I did a factory reset but the problem persisted. I flashed the raw firmware and it behaved properly for a while, but a few days ago the phone died. It does not turn on, does not charge, screen never turns on, no notification light, no vibration. But if connected to the charger it gets hot.
Left the mobile alone and tried to plug in after 35 days, IT WORKED. At first nothing happened but left it in charge for few hours. Later the mobile came back to life when I tried to turn it on..... 3 days in and still working just like it used to.... will have to take care not to let the battery drain below 20%
I am having same issue .. did you get it resolved ? Any luck ?
hello i'm having the same problem
will this method ensure that my data won't be lost?
---------- Post added at 02:53 AM ---------- Previous post was at 02:41 AM ----------
AnimeshBajracharya said:
Left the mobile alone and tried to plug in after 35 days, IT WORKED. At first nothing happened but left it in charge for few hours. Later the mobile came back to life when I tried to turn it on..... 3 days in and still working just like it used to.... will have to take care not to let the battery drain below 20%
Click to expand...
Click to collapse
can you tell me a bit more? i've got the same problem, you didn't download any drivers and just left the phone alone?

Recover data from dead phone

hi,
I left my phone while charging using powerbank, it was working fine, after about 2 hours it's not working at all. no sign of charging (even with original charger and cable) and ...
Q1. Can it be just battery failure? how can I test it?
Q2. Can I recover my data?

Moisture detected and fast charging not working

hello dears
around a month ago i don't think so my phone touched water or something else but any time i unplug my phone from charger i face with " moisture detected ...." and i have to stop until message disappear to able connect again to charger and since then my fast charging also stopped working i tried with my friend charger also but only it is cable charging.
by the way i cleaned the cache from recovery.
Do i need to give my phone to any service area for opening and fixing issue or i DO I HAVE SOFTWARE ISSUE?
liliko said:
hello dears
around a month ago i don't think so my phone touched water or something else but any time i unplug my phone from charger i face with " moisture detected ...." and i have to stop until message disappear to able connect again to charger and since then my fast charging also stopped working i tried with my friend charger also but only it is cable charging.
by the way i cleaned the cache from recovery.
Do i need to give my phone to any service area for opening and fixing issue or i DO I HAVE SOFTWARE ISSUE?
Click to expand...
Click to collapse
hello.mr liliko.so can you try clear data and cache for this app (USBSettings) from your settings phone then charge your phone with your charger.and tell me the results hope this will help you ?
It's a problem with the S line from samsung.
i face this problem with a s8, have to send it to repair... it work good for a few months than the same problem appears again.... sended it to service then received a brand new s8 from Samsung, the new s8 gave me the same problem with "moisure detected" Without any water getting near it! Send it to service and received a brand new Galaxy S9 that gave me the same error that my two previously Galaxy S presented.
They repair the phone and send it back to me. It's working Flawlessly right now....don't know for how long...... I know it will eventualy presents the same error on usb port.
It's a problem with the phones from S8 to S9 line......the same problem appears again and again....
Sorry for english! Speak from brazil!

Problem with charging

Hello! I have problem with charging. Since few days I just cannot charge my phone propertly. It changing from fast charge to normal and again to fast one, didnt charge at all or just charge some then go crazy. Tried everything -using another charger, cleaning apps or cleaning port. It might be broken charging port but atm im on holidays. Tried to ask for help LG support but they said it qualify to send my phone to repair. Foud wireless charger at hotel but it also disconnect sometimes. Is there anything that i could do by myself to repair/make stable charging? Yesterfay i've found that if i charge phone on a straight line from charger its working, but now it keeps "disconnecting and reconecting". Also I have open bootloader without root, but probably thats change nothing.
One more question at the end. Have you ever send phone to support center? How long it takes them to repair?
If you know something please help, feeling hopeless.

galaxy A50 full backup

I need help. USB port in my phone got wet I've connected to charging and in the middle of night phone started to vibrate while showing overheating error.
I've replaced usb board and now I can turn device on but it still does not charge.
I think it is IC on motherboard.
Problem is that I need application data from that phone. I still have about 50% of battery left.
I am willing to buy same phone again and restore it.
how to do this? is odin enough? or should I use TWRM?

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