I am having an issue with updating a Red AT&T Galaxy Siii OTA. I am not rooted (and have never been rooted on this phone), running stock ROM, currently on baseband I747UCLG1. Everytime I try to update OTA manually, I get an error that says, "Communication Failed. The server is currently unavailable. Your device will automatically check for updates within the next 48 hours."
I have also noticed a few others in the update thread having the same issue, but I haven't seen a solution posted. That thread is mostly about issues with updating on a rooted phone, so I thought I would start a new thread focused on this issue.
I have tried the following:
1. Tried on more than one wifi network to eliminate possibility that there is any issue with my network.
2. Cleared the AT&T Update application cache and tried again - multiple times.
3. Did a full factory reset, and tried again.
None of these has resulted in me being able to update OTA. Are there any others out there like me? Has anyone found a solution yet?
robertlewisca said:
I am having an issue with updating a Red AT&T Galaxy Siii OTA. I am not rooted (and have never been rooted on this phone), running stock ROM, currently on baseband I747UCLG1. Everytime I try to update OTA manually, I get an error that says, "Communication Failed. The server is currently unavailable. Your device will automatically check for updates within the next 48 hours."
I have also noticed a few others in the update thread having the same issue, but I haven't seen a solution posted. That thread is mostly about issues with updating on a rooted phone, so I thought I would start a new thread focused on this issue.
I have tried the following:
1. Tried on more than one wifi network to eliminate possibility that there is any issue with my network.
2. Cleared the AT&T Update application cache and tried again - multiple times.
3. Did a full factory reset, and tried again.
None of these has resulted in me being able to update OTA. Are there any others out there like me? Has anyone found a solution yet?
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Click to collapse
I was having the same exact problem. I even changed phones thru warranty. The new phone did the same thing. New SIM card didn't help. I had a guy at tech support to push the update to me.
I am having mine replaced under warranty as well. I hope it ultimately fixes the problem. What I don't want is to have to contact AT&T tech support every time there is an update and ask them to 'push' it to me - then have to explain the entire issue over again, and be forced to go through their trouble-shooting again which includes them insisting I do a factory reset.
Is there anyone else out there having this issue? I would like to get a sense for whether this is pretty isolated, or whether it's a bit more common.
IDK, co-worker with a Skyrocket has had the same issue, but he doesn't care about the update, so he hasn't bothered to get it resolved.
If I didn't have a red GS3, I could goof around and tell you that is what the problem is...
Actually, if it were me having the issue, I'd walk into AT&T and have their guys mess around with it. No telling why some have more issues than others.
robertlewisca said:
I am having mine replaced under warranty as well. I hope it ultimately fixes the problem. What I don't want is to have to contact AT&T tech support every time there is an update and ask them to 'push' it to me - then have to explain the entire issue over again, and be forced to go through their trouble-shooting again which includes them insisting I do a factory reset.
Is there anyone else out there having this issue? I would like to get a sense for whether this is pretty isolated, or whether it's a bit more common.
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Click to collapse
i had the exact issue went to att yesterday and tried a new sim card, but that didnt work. i tried everything you did with no suck luck. the want to warranty out my phone but im not dealing with them again so i just rooted and flashed it. i also have the red one... maybe its just this color since it came out later with a different baseband version?
Not really a solution but you could install this http://forum.xda-developers.com/showthread.php?t=1902178 to be fully stock LH9 with Root. Or use the OTA zip from here http://forum.xda-developers.com/showthread.php?t=1896773.
aboveusonlysky said:
i had the exact issue went to att yesterday and tried a new sim card, but that didnt work. i tried everything you did with no suck luck. the want to warranty out my phone but im not dealing with them again so i just rooted and flashed it. i also have the red one... maybe its just this color since it came out later with a different baseband version?
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Click to collapse
No, It's not just because it's red, regardless of their original baseband versions.
Otherwise, I wouldn't have been able to update.
78c10 said:
No, It's not just because it's red, regardless of their original baseband versions.
Otherwise, I wouldn't have been able to update.
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Click to collapse
You mention in your signature that your phone is rooted. So, did you update OTA then root, or did you update after rooting through some other method? The challenge some of us are having is that we are not rooted, and cannot update OTA because of the 'server error' it gives us everytime we try.
Problem Solved - for me at least
Well, the problem is solved for me, and I thought I would share what I found out here in hopes it helps someone else.
First, I had the phone replaced under warranty. It appears to be a brand new phone. When I received the new phone, I started it up, went through the normal startup stuff - entered my Google account information, it backed up my info and settings. Before I loaded any apps, I went straight to the update screen, and tried to check for an update. I again got the 'communication failed' error. Bummer.
So, then, I did a factory reset on the new phone, but this time instead of entering the initial Google account info on the startup screens, I skipped through all of the initial screens, got to the home screen, then went straight to the update screen - and this time it worked! So, it must be something to do with the initial screens, and entering Google account information that caused the problem.
Then, I got to thinking - perhaps this might work on my old phone too. Since I just got the warranty phone today, I still had my old phone (which needs to be sent back). So, I did a factory reset on it, skipped all of the initial screens where it asks for Google account information, and it still didn't work on the old phone. So, I'm not sure what the original issue was.
By the way, after the update installed on the new phone, and I went through and entered all of the Google account settings, and then checked for the update again, and there was no error.
So, perhaps this might be helpful for others?
I'm currently running Android 5.1 Build H81010e.
Since last week, my phone has alerted me that a software update is available. I start installation, the phone resets, and the notification comes right back after 2-3 minutes. It's been in an endless loop for at least the last week. Now my phone resets every 3-5 hours attempting to force the update, but it doesn't seem to ever install.
Anyone else having this problem on AT&T? Is my build the most recent? Any ideas on how to fix it?
If you want root, don't take the update.http://forum.xda-developers.com/g4/help/how-to-prevent-updates-g4-t3148650
If you don't care about root, go to Settings > Smart Cleaning and use the cleaner. It may remove the update file and let you download it again.
Since AT&T blocked recovery mode, there's no easy way for us to clear the cache, so you may need to factory reset to get the update to download again.
Apologies for resurrecting an old post however this is the closest forum topic I can find. I have a G4 and I have the same issue as above. I keep getting a notification of a software update and when I try to install the update it just restarts and then 2 minutes later I get the same notification of an update. It's an endless circle lol. I have tried smart cleaning twice and each time I check for a system update and I get the original notification and the endless loop begins again. Is there anything else I can do to update my device? I'm not keen on performing a factory reset or rooting my device if at all possible. Also I'm not with AT&T. I'm with an Australian carrier.
Many thanks
Lots of us have been frustrated with the latest updates negatively affecting the Adaptive Fast Charge and mabe some other features. To be blunt , I have tried everything imaginable: Wipe cache partition, numerous reboots, failed attempts to fully root the phone (got to lollipop downgrade, no wifi) Then bricked it. How aggravating of an update experience!! Well, this is what finally worked for me and I believe for all. Back up your phone, Use the Samsung Smart Switch on your PC to access the phone, select "more" in upper right corner, emergency software recovery, initialization, device initialization. This will wipe the current flash and reinstall. I dont recommend using the Verizon update assistant to do this since that is what caused the problem. I believe the software package is too big to install the way updates are usually done, causing a file to not load fully. My phone is Fast Charging again after doing this and hopefully will continue to do so. Samsung should be looking into a possible patch to make sure all good.
If you tried and failed at fully rooting like I did and bricked your phone. Plug into your PC and use the Verizon upgrade assistant to repair the phone. It worked like a charm. Smart Switch wouldn't recognize the phone in this state and Odin would not put the lollipop back on as planned, so no root. If I would have known all the extra steps required to root in advance, I would have skipped it entirely. There really isnt an easy way to root these.
Update: It has been a couple days since the reflash, my phone is back to slow charging with fast charge working intermittently. Looks like a software update/patch is going to be the fix. Call your service provider and complain that we want this issue resolved ASAP.
So i just updated my moto z play to OREO via the official OTA last month. Since then i've been experiencing bad battery life. I already did a factory reset and monitored the battery with just the stock apps installed and the battery bug "system ui' is always the culprit. Booted to safe mode and that bug is gone.
So here is my scenario
Safe Mode: SYSTEM UI bug NOT PRESENT
Normal Mode with NO third party apps: SYSTEM UI BUG STILL PRESENT
I can maybe conclude that it was the OREO update that was causing this. Maybe a corrupt download or something.
Issues i'm facing
1.Battery bug "system ui' always on top of my battery charts
2.Navigation bar changing positions each unlock, some say its an oreo feature to prevent burn in but when i booted to safe mode the nav bars are not changing positions. So which is which?
3. Wifi sometimes doesn't wanna turn on, if i hit turn on it just resets back to off regardless. Needs a phone restart to work again.
4. Interface sometimes freezes and lags while scrolling.
My question is that is it possible to re install the stock oreo update AGAIN even if i'm already on official 8.0? I'm not rooted and never did rooted my z play. Already did multiple factory resets but the same scenario above happens. Any help is appreciated, thanks!
I knew the soak test were out but did not know that Oreo release was available ota. It will change your booltloaders. Every time I google for oreo I get a bunch of problems listed but you may find more help there than here since this tends more toward custom ROMs. Make sure none of the apps you have added are loading things...
Anybody else with this problem? My 6 Pro gets soft bricked with the
SD1A.210817.036.
It loses the signal (Tmobile) then restarts to recovery saying
“Cannot Load Android System. Your Data May Be Corrupt” It gives me the option to "Try again." or to "Factory data reset."
Device Completely stock
This is what I have done
1
Try Again (Same behavior)
2
Factory Reset (Multiple times), would let me finish the setup but as soon restores my data and apps happens all over again.
3
Sideload Rescue OTA (SD1A.210817.036.) same ****
4 now with heavy weapons
Unlocked bootloader, manually flashed factory images (Unlocked) the factory image it's an older version but seems to work perfectly (I'm able to set up and restore my data, but the phone automatically downloads the OTA update and the same thing all over.
5
Got a device replacement (Hella lucky they had my device in stock)
6
Different new Pixel 6 Pro Same behavior as soon the OTA hits and finishes to restore my apps.
7
Tried Manually flash, use the online google tool with different builds (tried the Tmobile stock)
Always the same problem.
There's any way to wipe/repartition only the System portion? I remember having something similar back in the days with an S2 and was able to fix it with a Reflashing of the PIT partition through Odin
Any suggestions?
Only thing I see consistent is the data being restored. That data could be corrupted. Not sure if that's possible. Try setting up as new device or from a different backup.
I think"new device" is the way to go. Over the years I've found some apps don't work with a new update.
Points 5 and 6 suggest that it's something to do with your data and app restore causing the issue.
How modified was your previous device?
Just got my Pixel 6 Pro yesterday. I have had to restore 3 times. The first two were from a back up and the third time, from scratch and the same thing is happening. It took a while for the third time to happen (over night and a few hours into the day) and I thought I was safe and put a screen protector on and then bam! Just before it happens I get a lot of the Google apps like phone app and some heat app crashing, then it reboots and says Android is corrupt.
Corrupted data error message after December update
Hi! Is everyone else here struggling with Corrupted data error message after December update? Pixel asks to wipe data, but even if you do, it still do the same on the next reboot. There's Reddit thread about that going on:
forum.xda-developers.com