Dead ZenFone 2 or something else? - ZenFone 2 Q&A, Help & Troubleshooting

Hello everyone
I got a ZE551 ML Z3580, 4 GB and 64 GB. It runs on Resurrection Remix 5.7.3 (MM) and it was a great phone til I had to change the screen two months ago.
Then it worked fine until this morning. I was using "Asus Pixel Camera" and the phone just shut down and vibrate 2 times (the same vibration as when the phone starts).
I tried to start the phone again but it never went over the boot animation. It shuts down 2 seconds after the beginning of the boot animation.
I tried to reinstall the ROM but the phone shut down before the end of the flash. I tried to flash with the ROM on a USB OTG and it wasn't better. I tried to put the file on the internal storage (sdcard in TWRP) but the copying of the file never ended and the phone shuts down/restarts. I don't know what's my problem, it never happened before. Just hope it isn't a hardware problem.
Can you help me?
Thanks

Outpapa said:
Hello everyone
I got a ZE551 ML Z3580, 4 GB and 64 GB. It runs on Resurrection Remix 5.7.3 (MM) and it was a great phone til I had to change the screen two months ago.
Then it worked fine until this morning. I was using "Asus Pixel Camera" and the phone just shut down and vibrate 2 times (the same vibration as when the phone starts).
I tried to start the phone again but it never went over the boot animation. It shuts down 2 seconds after the beginning of the boot animation.
I tried to reinstall the ROM but the phone shut down before the end of the flash. I tried to flash with the ROM on a USB OTG and it wasn't better. I tried to put the file on the internal storage (sdcard in TWRP) but the copying of the file never ended and the phone shuts down/restarts. I don't know what's my problem, it never happened before. Just hope it isn't a hardware problem.
Can you help me?
Thanks
Click to expand...
Click to collapse
Can you boot to twrp still ?
If you can
Connect wall charger , boot to twrp . select reboot and power off.
See what battery is doing after.

Sounds like a battery issue to me. Let it charge for a long time (like 24 hours) then try again

Thank you, I'll try it tonight. I just ordered a Xperia X Compact to replace it.

So, I did it with the phone plugged to the wall. And now it's okay. It seems to work fine but I don't understand how this all thing happened.
Thank you

Related

[Q] Please help!! My Pro 2 keeps rebooting ..!

Dear all,
I flashed the ROM for my HTC Touch Pro 2 and installed a new one. the new ROM worked well for 2 days, until the night I charged my HTC on the laptop. It keeps rebooting and cannot load the system.
It can enter the color screen by pressing VOL - and Power, and I can still flash new ROM via both microSD card and ActiveSync under the color screen.
However, it still reboots as it enters the "Windows Mobile" screen.
I have tried hard reset and Task29 to wipe it before flashing ROM but both of them did not work.
I have tried different ROMs and I even successfully made a gold card in order to repair it, but it still reboots when loading the system when entering the screen "Windows Mobile" .
Does anyone know what's wrong with my phone ? I am so confused and thinking it is a problem with the hardware.
THX..!
I believe this is what is called a "Boot loop". I ran into this problem once and it was because the phone wasn't fully charged. Turn the phone off and plug it into the wall charger and charge it fully. Then try again. This worked for me, but I can't say for sure if it will work for you.
doublen1 said:
I believe this is what is called a "Boot loop". I ran into this problem once and it was because the phone wasn't fully charged. Turn the phone off and plug it into the wall charger and charge it fully. Then try again. This worked for me, but I can't say for sure if it will work for you.
Click to expand...
Click to collapse
Thank you doublen1, I plugged it on the wall socket and see whether it works or not tomorrow...
It does not work for me, but thank you anyway, hahaļ¼
Sorry, I tried. Maybe someone else will know.

[Q] Samsung Note N7100 stuck boot loop when unplug,but when charging loads the KitKat

Hi Guys,
've flash my Samsung Galaxy Note 2 N7100 to 4.4.2 KitKat it was successful, but after a few days my note 2 keeps auto shutting down randomly and sometimes I can't turn it on from sleep. I thought I've just missed something when flashing to 4.4.2 KitKat, what I did was to re-flash it and check if I've missed something but not. After I re-flash it, I've encountered this problem. I'm stuck at boot loop, I've done the Wipe process it was successful, but it didn't fix the problem, what I've noticed is when it's NOT charging or plug to PC it is stuck at boot loop, but when I plugged it to PC or charge it it continues loading the KitKat, sometimes prompting that it's not charging.
I'm wondering what could be the problem here. I've google any possible problem, I can't find any similar problem to mine. Can anyone help?
I'm still try any possible way to fix... HELP!
Dennis_Arlo said:
Hi Guys,
've flash my Samsung Galaxy Note 2 N7100 to 4.4.2 KitKat it was successful, but after a few days my note 2 keeps auto shutting down randomly and sometimes I can't turn it on from sleep. I thought I've just missed something when flashing to 4.4.2 KitKat, what I did was to re-flash it and check if I've missed something but not. After I re-flash it, I've encountered this problem. I'm stuck at boot loop, I've done the Wipe process it was successful, but it didn't fix the problem, what I've noticed is when it's NOT charging or plug to PC it is stuck at boot loop, but when I plugged it to PC or charge it it continues loading the KitKat, sometimes prompting that it's not charging.
I'm wondering what could be the problem here. I've google any possible problem, I can't find any similar problem to mine. Can anyone help?
I'm still try any possible way to fix... HELP!
Click to expand...
Click to collapse
Ive just encountered the same problem. Were u able to find a solution?
Shahin7631 said:
Ive just encountered the same problem. Were u able to find a solution?
Click to expand...
Click to collapse
I exactly encounter the same issue on my Note II. It seems that the automatic reboot (then the boot loop) when the phone is unplugged is generated with apps (or system) using internet connection or the camera.
Please help ! :crying:
Dennis_Arlo said:
Hi Guys,
've flash my Samsung Galaxy Note 2 N7100 to 4.4.2 KitKat it was successful, but after a few days my note 2 keeps auto shutting down randomly and sometimes I can't turn it on from sleep. I thought I've just missed something when flashing to 4.4.2 KitKat, what I did was to re-flash it and check if I've missed something but not. After I re-flash it, I've encountered this problem. I'm stuck at boot loop, I've done the Wipe process it was successful, but it didn't fix the problem, what I've noticed is when it's NOT charging or plug to PC it is stuck at boot loop, but when I plugged it to PC or charge it it continues loading the KitKat, sometimes prompting that it's not charging.
I'm wondering what could be the problem here. I've google any possible problem, I can't find any similar problem to mine. Can anyone help?
I'm still try any possible way to fix... HELP!
Click to expand...
Click to collapse
I had a similar problem with my note 2 N7100.
It used to reboot every 30 minutes.
The best solution was to reinstall the firmware using ODIN.
First you need to download the firmware from sammobile and put the phone in download mode and install it.
Hope this solution helps you too.
anish100 said:
I had a similar problem with my note 2 N7100.
It used to reboot every 30 minutes.
The best solution was to reinstall the firmware using ODIN.
First you need to download the firmware from sammobile and put the phone in download mode and install it.
Hope this solution helps you too.
Click to expand...
Click to collapse
Thank you anish. I already tried this solution (with stock firmware and Cyanogenmod 10.3 &11) but it didn't work for me
The phone boot only happens when I unplug the USB cable and launch an app. If I do nothing after unplugging the cable the phone don't boot immediatly.
GStriker said:
Thank you anish. I already tried this solution (with stock firmware and Cyanogenmod 10.3 &11) but it didn't work for me
The phone boot only happens when I unplug the USB cable and launch an app. If I do nothing after unplugging the cable the phone don't boot immediatly.
Click to expand...
Click to collapse
Hi guys ! I finally found a temporary work around to avoid automatic reboot. After multiple tests I noticed that the issue seems to come from CPU usage.My phone never went to deep sleep and often stayed around 1600MHz.
The work around was to go to Preferences > Performances > Processor/CPU > Strategy select "userspace" . The CPU goes down to 800MHz but I don't have any more automatic reboot when the USB cable is unplugged.
After reboot the boot loop is still there (so I need to put back in the USB cable to boot normally). I was wondering if the boot loop comes from the boot.img file...
GStriker said:
I exactly encounter the same issue on my Note II. It seems that the automatic reboot (then the boot loop) when the phone is unplugged is generated with apps (or system) using internet connection or the camera.
Please help ! :crying:
Click to expand...
Click to collapse
Ive literally tried everything .even repartioned the phone . it works fine in recovery and download mode but as soon as i want too boot to android unplugged it restarts . when plugged it has no problem
Funny thing. I have a factory Sprint Note 2 with the latest kitkat updat and I am experiencing the same problem. Phone has not been rooted or messed with. If anybody come across a solution let me know. I booted the phone and unplugged the power button to verify and it does the same thing. Only stays on when in airplane mode or charging.
One more thing. I tried somewhat to do what was posted above about performance / cpu power. I put the phone in powersave mode and checked limit cpu and is is fully operation. problem gone. If I turn power save mode off I'm back to square one.
To late. Took a picture by mistake and phone jumped into boot loop.
i have GT-N7100 and same problem phone is stuck on boot loop when unpluged
---------- Post added at 04:22 PM ---------- Previous post was at 03:24 PM ----------
i just tought maybe it needs new battery. cause before i unpluged it it showed 67% then bootlooped 2x then i pluged back in and it shows me only 5%. i think its battery cause it cant dishcharge in 1 or 2min
My initial problems were that it would drop signal and show an x with no bars intermittently. then i started having problems anytime the phone demanded use. Picture, internet, video. tried a few things listed above. Still would go into a boot loop when not plugged in. Battery would charge normally and show it percentage like normal. It would reach 100% with no difference in charge time. When battery saver is on it would not have a problem unless I use an app that demands more cpu usage, network connection, battery consumption. Put a new battery and problem is gone. some people say the battery show swelling but my battery looks identical to the new one. no swelling and it is not deformed in any way.
It also solves the problem for me ...but i dont know what to do after the restart ...have u found a permenant solution
Shahin7631 said:
It also solves the problem for me ...but i dont know what to do after the restart ...have u found a permenant solution
Click to expand...
Click to collapse
I was thinking. If you flashed with a bad battery whats there to keep it from affecting the flash / update. The stock system doesn"t allow an update unless the battery is charged. It doesn't know if the battery is faulty. Try to reflash after a new battery has been reinstalled and charged to full. It's just a thought.
dcmobiletech said:
I was thinking. If you flashed with a bad battery whats there to keep it from affecting the flash / update. The stock system doesn"t allow an update unless the battery is charged. It doesn't know if the battery is faulty. Try to reflash after a new battery has been reinstalled and charged to full. It's just a thought.
Click to expand...
Click to collapse
Ive tried already with another battery ....its a very strange situation while everything works fine in download or recovery mode when its unplugged ...i have ordered a third party battery to see if it'll make a difference or not ....i'll keep u updated tomorrow
GStriker said:
Hi guys ! I finally found a temporary work around to avoid automatic reboot. After multiple tests I noticed that the issue seems to come from CPU usage.My phone never went to deep sleep and often stayed around 1600MHz.
The work around was to go to Preferences > Performances > Processor/CPU > Strategy select "userspace" . The CPU goes down to 800MHz but I don't have any more automatic reboot when the USB cable is unplugged.
After reboot the boot loop is still there (so I need to put back in the USB cable to boot normally). I was wondering if the boot loop comes from the boot.img file...
Click to expand...
Click to collapse
Where is the Preferences section? I am unable to find that on my Note 2 settings.
Experienced the same thing and this is the first time I had this. I was playing a game after I fully charged my battery and suddenly it turns off. So I waited for it to turn on where I noticed that it keeps on turning on and off and stuck on the " Samsung Galaxy Note 2" logo screen. Then I tried several things like clearing the cache and dalvik but it just do the same thing. I re-flashed the 4.4 ROM that I was using but sadly it does the same thing. I then noticed that if I plug in the charger it works normally and does not boot loop. And as soon as I remove the charger it will keep on restarting on and off on that screen. I was thinking that it might be a hardware failure or the battery itself. So I went to recovery mode and unplugged the charger, it stays on. Went to download mode without the charger and it stays on. Freakin' weird. I am about to flash a different ROM and will wipe everything and see what happens...
Fully charged the battery to 100%, unplugged the charger and it started to boot loop again. I allowed it to boot loop once and immediately went to recovery mode and saw that my fully charged battery went down to 3%. Tried different ROMS (Omega, DN3, and Phoenix), I still have this issue. Now can use my Note2 as long as the charger is plugged in...
Change your battery and solve the problem ?
Sent from my GT-N7100 using XDA Free mobile app
I did. Case closed!
red_hanks said:
I did. Case closed!
Click to expand...
Click to collapse
is it working fine after battery change? does it still get stuck in boot loop? mobile networks?
It works perfectly !

Galaxy S3 shuts down during boot

My Galaxy S3 keeps shutting off during boot. I encountered this problem while running Cmod 11. Was using poweramp playing music off my 64gb exFat microsd card, and suddenly Poweramp encounters "Error too many files" and promptly shuts the phone down. (Poweramp has been giving me strange problems before this, like that error just mentioned, and scanning for changes when there are none, but this is the first time the error caused the phone to shut down).
After rebooting it, The S3 gets to the boot screen and upon opening an app, promptly shuts down again. Further attempts result in the phone shutting off during the boot animation, and finally now the phone simply shuts down right before the boot animation. (note: it doesn't reboot. It turns itself off).
I thought it might be a problem with Cmod, so I wiped everything and using CWM, installed slimkat. Same problem. so I went and installed stock android using Odin, and now I'm back to stock. STILL same problem.
When I have the phone plugged into a computer, it seems to get further than the boot animation before shutting down (sometimes it gets to the lockscreen before shutting down again).
Any idea what's causing this problem? I have no problems with erratic shutdowns during recovery and download mode.
How old is your battery? Might be time to replace it.
This is the same battery the phone came with since a couple years ago. Assuming it is a problem with the battery, why does recovery and download mode still work fine?
cheezyphil said:
This is the same battery the phone came with since a couple years ago. Assuming it is a problem with the battery, why does recovery and download mode still work fine?
Click to expand...
Click to collapse
They're not as heavy to load.
Was any modification done to your phone (software) about when that started happening?
The s3's been on and off custom roms for a year now
cheezyphil said:
The s3's been on and off custom roms for a year now
Click to expand...
Click to collapse
I mean before it started happening. Or were you on the same ROM/version of that ROM for a while when it happened.
Been on cmod for a year before it happened. Reverted to stock rom about a month ago to unlock it, and then straight back to cmod. A couple days after coming back to cmod, this happens.
cheezyphil said:
Been on cmod for a year before it happened. Reverted to stock rom about a month ago to unlock it, and then straight back to cmod. A couple days after coming back to cmod, this happens.
Click to expand...
Click to collapse
Well if you can get in recovery, I would suggest doing a clean flash. But chances are that it's your battery giving out.
If you want to test, borrow a battery from another S3. I know with T-Mobile you can go to a store and they usually have a device on hand that you can borrow one from to test it out before spending money on it. I imagine you can do this at AT&T stores as well.
had the same problem with my atnt galaxy s3
i have the same problem,,i am using cm12 ryt now,,i tried to put every single rom and same thing happens,,i also brought it back to its stock firmware,,and still the problem occurs... did u find any solution for it,already?
:crying:

(Q) phone reboots after sony logo

Hello,
I have a xperia zl c6506 and I flashed/ installed candy5 to the device. For like a week and a half, it was working fine. For the first time , it shut down randomly and when you try to turn it on, it keeps rebooting after black screen. I held the reset button for like 20 seconds to shut it down. When I try to turn it on , it keeps rebooting.
What i've tried:
-Reset button
-Going into recovery twrp( tried to flash a different rom , pa 5.1) it turns off as soon as you install in twrp.
-Plugged in while in twrp installing rom( it was successful, as soon as I unplug the phone after like a minute reboot happens again.
I just bought the phone brand new, like 2 weeks ago, so I dont want to assume its the battery. Can it be anything else?
-Reset button
vibrates? how many times?
I just bought the phone brand new, like 2 weeks ago, so I dont want to assume its the battery. Can it be anything else?
Click to expand...
Click to collapse
flash back to stock as best you can assume its the rom.. leave it plugged in and off for at least 12+ hours and then try to start it
try dirty flash the rom and gapps. Worked to me sometimes when I got bootloop. If that doesn't work, you'll have to make a clean install, unfortunately.

Nexus not booting up. Only fastboot and download mode while charging

Hello there everyone! Let me explain my problem:
Backstory
I have a Samsung Galaxy Nexus GT-i9250 maguro since 7-6 years or so. I've been flashing some roms into it and everything went well since a week ago.
I had installed from a very long time this version of CM "cm-13.0-20160921-NIGHTLY-maguro" and I have not updated it, so I basically was running that from a very long time.
Three weeks ago the phone started behaving strangely, it was closing automatically, and I thought that it was a temperature problem (being a very hot summer) so I did not worry too much.
Everything was working fine, charging and connecting via USB .
Problem
Last week the phone once again died and I tried to boot it up normally as I would normally do, but nothing happened, not even the Google logo popped up.
So I removed the battery and put it back in, the phone booted up to the Google logo, then after two or three seconds the Google logo flashed like brightness went up to 100% and black screen.
Went into fastboot, booted TWRP to see if that was working, and the recovery was working fine.
Things got worse.
At the moment
I cannot get the phone to do anything if it's not connected to a power source.
If the phone is connected via USB, or charger, I can get it to go ONLY on fastboot, and download mode. If I unplug the phone while on fastboot or download mode, the screen brightness goes up to 100% for half a second then it glitches out and goes into black screen immediatelly. I can not access bootloader nor recovery mode from fastboot, because the phone reboots, shows the Google logo and then it dies.
What I tried
Thinking that maybe the ROM went crazy, I followed this guide to flash the phone with all the original ROM and recovery (I downloaded "yakju-jwr66y-factory-4cadea65" and followed the instructions of the guide).
Nothing changed, if the phone is not connected to a power source, it is basically dead, if I put it to a power source it shows the charging logo for a second, then black screen, and I can only boot up fastboot and download mode.
I don't know if this might help but I've also tested the battery voltage and it seems to be fine.
Last thing, if I connect the phone to the PC (with the battery or without) every 2 seconds it shows up that an unidentified device is being detected.
I currently am using a laptop running windows 8.
On my desktop computer the same thing happens (the device detection) but from device manager I see a OMAP4400 (something like that) popping up but at the moment I cannot use my desktop PC since I'm traveling.
I would really like to know what happened to my phone, any answer will be appreciated.
Thanks in advance!
Update [solved]
After doing some research and trying different methods I gave up. But then I realized that maybe trying the stupidest thing could be the solution, so I went to a phone shop and asked them if they had some sort of test battery that I could plug in my phone temporarily to see if it was booting up.
Turns out, it was the battery.
I bought a new battery and now the phone runs smoothly like it's new.
I feel so dumb and I'm so sorry if I've made some of you people waste your time by reading the poem of the first post.
Hopefully this will someday help someone that will have the same problem of my GT-I9250!
(This thread can be closed now)

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