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Hi.
I've got a small question for all. I had my galaxy phone for only 2 weeks now, and treaded it with the same care I've done with all my phones (have had earlier a Galaxy S for 1.5 years without a single scratch on it).
Just a few days ago I saw a very thin crack in the screen, stretching from almost the edge of the top left corner, and diagonally down a bit to the right side.
Curiously as I am, I checked if anyone else had the same problem.
I found a few places online, but not a lot.
[cant add links due to first post]
I want to know if this can be a build problem, since I'm pretty sure I didn't miss treat it.
It doesn't affect the usability of the screen, meaning all pixels and everything with the touch layer seems to be working perfectly, and its quite hard to spot even if you know its there. You need the right amount of light and angle to see it. Perhaps that's why I cant find a lot about it.
Has anyone a similar problem?
That sucks. You might not be able to exchange it since that is physical damage. Youre probably going to have to live with it, sell it or get it repaired which will be costly.
Sent from my Galaxy Nexus using xda premium
Is that on the digitizer or on the glass? If its on the surface you could throw a screen protector on it to fill it in.
http://www.youtube.com/watch?v=qoMRO4OiXw4
if its on the digitizer, that shouldn't happen. I would try and get it replaced.
there is certainly no harm in taking it back to the place of purchase to see if they are willing to help...
I've tried to take it back, but they didn't want to take it without examination, and that will cost $150, and from experience, they will probably come to the conclusion that its not a manufacturer error (unless several people reports the same issue)
Its not in the top glass, but as far as I can see, its not in the digitizer either (I assume the digitizer would at least behave differently with a crack in it)
Still hoping that more people have this problem, since that would prove that its a bad batch or something..
Hi Mazy,
I just discovered a hairline crack on my nexus too.
Unfortunately I don't have a camera right now to take pictures of it, but suffice to say the crack matches the one you have!
I cannot think of how this crack came to be - its so new and hasn't been mistreated at all.
I'll try and upload some photos in the next few days if I can borrow a camera to do so.
With some effort I managed to get to take a photo with a webcam (see attachment).
I haven't yet contacted the place of purchase to see what can be done about this - I'll keep this thread posted.
Thanks for that image.. This seems to be more than a coincidence, the angle and size of the crack seems very similar. I suspect that your phone works as normal as well, and that the crack is more or less invisible in normal usage, but in specific angles it shines up?
Have you used any "heavy" program for a long time, meaning did you use a program that could make the phone become warm?
We have two similar phones here, but only one is cracked, and thats the one that we used as GPS, and using that, the phone gets hotter than normal. I dont know if that can affect it at all, but Im trying to figure out what caused it.
Hey op is your phone GSM or CDMA? Australian guy I assume yours is GSM.
I have the exact same crack that you have found in your screen. (Verizon LTE version) Thought maybe I had simply been careless with my phone but then started thinking that it might be a manufacturer issue.
Buff McBigstuff said:
Hey op is your phone GSM or CDMA? Australian guy I assume yours is GSM.
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Click to collapse
Its a GSM, and from the charger I got, I assume it was meant to be shipped to UK (or any other country with that type of outlet)
Slowburn72: if its possible, please take a picture as well, Im planning to use this thread to prove that this is not a user mistreating the phone, but rather some problem in manufacturing or assembly of the phone.
Slowburn72 said:
I have the exact same crack that you have found in your screen. (Verizon LTE version) Thought maybe I had simply been careless with my phone but then started thinking that it might be a manufacturer issue.
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Click to collapse
Wow guys, I smell something fishy here. Mark one up as my GN has the same thing.
I was out in the winter sun today for the first time with this phone after having it for about 4 weeks when I saw a line going across from the top left, diagonally down to the right side about 1/3 down.
Immediately I thought, WTF! I have NOT dropped this thing and have NOT sat on it. It's been in a case since day one which should also reinforce it. How the hell did I do this? I even tried rubbing it off when I first saw it thinking it was just another fingerprint smudge.
This is a Verizon LTE version so at this point I don't think this is specific to version.
I will also say that I am shocked that I didn't notice this before being a very picky nerd about this kind of stuff. At the same time, I can't actually see this until I get enough ambient light and hold it on an angle. It's a hairline crack beneath the topsheet of glass but not deep enough from what I can tell to affect the display. Most user damage appears to result in shattered outer glass and the fact that our cracks are the same that this is due to assembly or design.
I have a feeling we aren't the only ones with this issue. I have insurance on the phone but no way am I going to make an insurance claim considering we all have the same, and I mean SAME crack.
I will be printing this thread out when going back to where I got mine to kindly ask for a replacement. I will be taking this one up the chain, if I have to, after reading this thread. I am glad this thread was started.
I think we are on to something...
I would contact Samsung and point them to this thread. Maybe if they see its happening to multiple people they will replace it.
Same hairline crack on mine too!
I have had this galaxy nexus less than 24 hours. I literally watched a small scratch like mark turn into a diagonal and long hairline crack across 1 quarter of the screen. I didn't do anything to the phone I've had a nexus 1 for over year with no crack at all. Now I think I know why the guy was trying to sell me the warranty so hard. Will be returning the GN to best buy for a full refund.
Same symptoms everyone else is listing... shows up in only certain lighting and angles. But marked it is... ever presently defective.
Everyone with this defect, are you on gsm or verizon version? Only reason i ask is verizon version case is slightly modifies which can cause loose volume keys. Perhaps this bigger casing puts some awkward twisting force on the screen from the modified production assembly.
Thats why the crack would be in identical location on every one.
Its happened on both gsm and lte
Sent from my Galaxy Nexus using xda premium
I have the exact same "Hairline crack". Tried to get it replaced without success.
Btw, it's a GSM version.
I have a version from telus in vancouver canada. My crack is from top right (to the left of the front facing camera) and runs to the middle left side. There are absolutely no scuff marks on the phone as it has not been dropped once. Phone is in mint condition all except for this hairline crack.
I will be returning to best buy to let them know my unhappiness with this phone.
I suspect a change from inside temp afer taking video and pics all day at the local science world.. then going outside is when I noticed a small crack starting to spread. i had the phone less than 24 hours.
Unimpressed!
I also only kept the phone in my x-Large leather jacket pocket by itself.
When the phone is turned on the hairline crack can only be seen from certain angles. When it is turned off it is easier to see from the photos attached.
Coincidentally, a friend bought the GN and just told me over gchat that the same thing happened to his GN phone, as described here.
I would call samsung. Ask to speak to a manager. That is crap. If this many people are having the same crack, it isnt isolated.
While I do not have this problem, I did want to chime in here. For those of you who tried to exchange your Nexus without success, I highly recommend going to another store or taking the matter up the chain until you get a replacement.
There is absolutely no reason they can't exchange the phone. This is clearly a manufacturing defect and there is absolutely no sign of physical abuse that the user could have done to cause this. If I were in your shoes I would not give up until it got replaced.
My last resort would be to go directly to Samsung with pictures and a detailed explanation of the issue. This is completely unacceptable in my opinion.
My GF broke the screen on her Droid Incredible, Verizon insurance wants $100 to replace it, so not sure it is worth it for this phone, and she has a few months left before her upgrade is ready. If i am going to try to fix it for her, can anyone with experience tell me what parts specifically I would need? The LCD seems fine, so i would think i can replace just the digitizer, which i can get on Amazon for $16
http://www.amazon.com/Incredible-Sc...ement-Adhesives/dp/B005TGX6X8/ref=pd_cp_cps_0
They also sell with front housing
http://www.amazon.com/Touch-Screen-Glass-Digitizer-Incredible/dp/B005L0XRRM/ref=pd_cp_cps_1
any tips which to buy or what to do etc?
Why would one/How does one know if they need to replace the LCD as well?
All touch aspects of phone working fine and seems like it's just the glass cracked.
Dillsnik said:
My GF broke the screen on her Droid Incredible, Verizon insurance wants $100 to replace it, so not sure it is worth it for this phone, and she has a few months left before her upgrade is ready. If i am going to try to fix it for her, can anyone with experience tell me what parts specifically I would need? The LCD seems fine, so i would think i can replace just the digitizer, which i can get on Amazon for $16
http://www.amazon.com/Incredible-Sc...ement-Adhesives/dp/B005TGX6X8/ref=pd_cp_cps_0
They also sell with front housing
http://www.amazon.com/Touch-Screen-Glass-Digitizer-Incredible/dp/B005L0XRRM/ref=pd_cp_cps_1
any tips which to buy or what to do etc?
Why would one/How does one know if they need to replace the LCD as well?
All touch aspects of phone working fine and seems like it's just the glass cracked.
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I am no expert, but it would seem that if anything under the glass was broken, you would need to replace the lcd (that is, if you could see the lcd "leaking" or being distorted)
Sent from my ARCHOS 80G9 using Tapatalk 2
Nothing under the screen seems broken.
Anyone done this?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Dillsnik said:
Nothing under the screen seems broken.
Anyone done this?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
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Unfortunately I have had the pleasure of replacing my digitizer twice. You definitely wanna buy it WITH the frame or housing. The adhesive is like industrial strength and you will end up breaking the original anyways when trying to remove the digitizer from it. I have to warn you that doing this repair yourself will void your warranty. Make sure the digitizer you get comes with the tools required to get the phone apart. You can get this as a package on eBay fairly cheap too. There are about 3-4 circuit strips that will have to be removed from their clips, don't be intimidated by them, but be gentle. Your first time is gonna take you a while, just be patient. If you need to do it a second time, its gonna be a breeze. PM me if you have any concerns during your repair.
yea get a digitizer also,
I had the same thing happen to me, it was a pain but there are a few videos on youtube
that should help you through it, though it doesn't sound like its that bad
Definitely go with the digitizer and housing replacement together. Bottom line, it will make your life so much less of a headache while replacing it.
Sent from my ADR6300 using XDA
I just replaced mine this weekend. I attached some before, during, and after pictures...
These were the guides that I followed:
Part 1: http://www.youtube.com/watch?v=TfpPS7oO4Q8
Part 2: http://www.youtube.com/watch?v=GJMAmKpk20c
Personally, I went with just the glass/digitizer (your first link) and it went fine. The glass is difficult to get out of the housing, but it's not that bad. It probably took me 20 minutes to get the old glass out, maybe 5 minutes of cleaning goo from the old adhesive, and probably another 5 minutes to put the new glass back on.
Some Tips:
The pry tool that comes with it is very cheap. I would suggest using it sparingly until you get to the LCD panel extraction and glass removal. You want it to be as in good of condition as can be when you get to those later steps.
Use a blow-drier to heat up the adhesive, and get it to the point where you almost cant touch it. I used some yellow kitchen gloves so I could get it a little hotter and still be able to hold it. I used a combination of my hands and the pry tool and worked mostly along the sides and top first, then separated the bottom last.
The guy in the youtube videos uses glue, but you shouldn't need that. It comes with pre-cut adhesive strips, which work great. One word of caution though... The sheet that they come on is scored for you, but I suggest using an x-acto to cut them out. This is especially important for the thin rectangle that goes around the outside of the glass. You really don't want to pull on that... you don't want it to get stretched or twisted. Summary: the strips work great, just be careful extracting them from the sheet they come on, and placing them on the phone.
Don't forget to get the red earpiece grill off of the old glass before throwing it away. You'll need to super glue that back onto the housing, but it's really easy to see where it goes. This should be the only thing you need glue for.
When removing the glass, cleaning up gunk from the old adhesive, and applying new adhesive, be careful of the electronics at the bottom for your capacitive buttons... you definitely don't want to harm or obstruct those.
This should probably go without saying, but make sure not to touch the inside of the new glass, or the LCD panel. You don't want fingerprints or dust inside the phone. Even if you don't touch it, I would still give it a shot of compressed air right before putting it in, just to make sure there's no dust.
I would say that it's probably worth the extra $10-12 bucks to get it with the housing already included, but it's definitely not necessary if you want to save a little money. As I said above, it only took me about a half hour to get the old glass out and the new glass in, and from what it sounds like, there is still some effort involved even if you get it with the housing (moving the circuitry from the old one). I wouldn't worry about breaking the frame... it's pretty strong. If you break it, you're doing it wrong. Although, if your frame has some scrapes and other assorted road rash on it like mine does (see first picture), then maybe you might want a new one anyway. Another consideration... the reviews on Amazon for the one without the housing are much better, but that could just be because of people who don't know what they're doing... who knows.
If you have any questions, I'd certainly be willing to help... PM me if you want. And if I'm going to be around when you go to actually do the replacement, I can give you my gchat address in case you have any questions during the process.
Hi,
I damages my one X in a bicycle accident a while back. It could have been worse, there is a crack in the bezel, the screen has delaminated causing the middle of the touch screen to not respond, the casing is badly damaged.
I have still been using it as it works mostly fine, but I think it's time to do something about it.
So I understand I just need to replace the lcd touch screen unit, the bezel and the housing. I can get all this off ebay for just under £100.
So the question is, do I risk doing it myself, or do I take it to a much more expensive repair shop?
Personally I think I would mess it up, but I'm only 16 so I can not really afford to pay over double. Perhaps I could buy the parts and see if I could get someone to do it for me and only charge for labour?
I don't really know, so I'd like to hear people's opinions on what I should do and people's past experiences.
Thanks
ORStoner said:
Hi,
I damages my one X in a bicycle accident a while back. It could have been worse, there is a crack in the bezel, the screen has delaminated causing the middle of the touch screen to not respond, the casing is badly damaged.
I have still been using it as it works mostly fine, but I think it's time to do something about it.
So I understand I just need to replace the lcd touch screen unit, the bezel and the housing. I can get all this off ebay for just under £100.
So the question is, do I risk doing it myself, or do I take it to a much more expensive repair shop?
Personally I think I would mess it up, but I'm only 16 so I can not really afford to pay over double. Perhaps I could buy the parts and see if I could get someone to do it for me and only charge for labour?
I don't really know, so I'd like to hear people's opinions on what I should do and people's past experiences.
Thanks
Click to expand...
Click to collapse
I'd find a local repair shop and ask how much they'd charge for both options, parts and labour and just labour. Then you can decide what the best option is.
Sent from my HTC One X using Tapatalk 2
I went to one, and they said they would have to carry out an inspection procedure which would cost me £20 if I chose not to do it
HTC One X CM10 EPRJ
ORStoner said:
I went to one, and they said they would have to carry out an inspection procedure which would cost me £20 if I chose not to do it
HTC One X CM10 EPRJ
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go somewhere else, somewhere less eager to grab your money at any opportunity.
however.
lots of people have already taken their one x's apart. there are some repair guides around as well.
i've taken phones apart before and laptops and xbox's etc, i always have that feeling that i'm gonna break something. i didn't. the key is just to be extremely careful. and read any tear down guides, watch youtube videos before actually attempting it.
make sure you use the right tools.
personally i'd do it myself. the people at the repair centre, whilst not actually repairing the phone properly, i think they replaced the screen, as they took out a small chunk of the original housing. not professional at all.
i feel that because it's yours, you'll be a lot more careful than some idiot monkey doing it for you at ridiculous cost.
I just repaired mine, and it's not that hard there are lots of guides of how to disassemble the phone on youtube.
Just get the one that suits you and do it yourself. you may need some guitar picks to pry it (medium ones do the first job then use thin ones to open the sides) U need a small screwdriver and mmm that's pretty much all the tools you need.
Get the pieces i want to change mine, just one thing. The screens they sell online are not as the original, the one with the phone is completely adhered causing a black screen appearance, the ones they sell are like grayish and have bubbles when you hard press them. since they are not heat adhered.
Good luck
H170k121 said:
I just repaired mine, and it's not that hard there are lots of guides of how to disassemble the phone on youtube.
Just get the one that suits you and do it yourself. you may need some guitar picks to pry it (medium ones do the first job then use thin ones to open the sides) U need a small screwdriver and mmm that's pretty much all the tools you need.
Get the pieces i want to change mine, just one thing. The screens they sell online are not as the original, the one with the phone is completely adhered causing a black screen appearance, the ones they sell are like grayish and have bubbles when you hard press them. since they are not heat adhered.
Good luck
Click to expand...
Click to collapse
You can buy a special opening tool for the case very cheaply.
I browsed all the replacement parts on ebay and emailed all the sellers asking if they were genuine htc products and exactly the same as you would get on a new phone, and I've picked the ones that said yes.
A question I have is what I got this phone, it had bad screen flex and discolouration. If I manage to pull off the repair perfectly, will it be flawless?
Thanks again
HTC One X CM10 EPRJ
Depends on the screen you get I'm afraid, word of warning : I've read that people have been asking ebay sellers if it's genuine, they answered yes. So they ordered the product and it turned out to be not genuine be careful. I'd buy from somewhere else if possible like an online shop etc, someone might be able to give advice on where from
Answer to your question is: this isn't reliant on your repairing skills, it's based on what screen you buy to replace it with.
Because you're buying new housing as well, this should be quite risk free in a way for you, cause if you damage the old screen or housing when trying to get it apart it doesn't matter much.
The screen flex (not quite sure here) might be the screen not being in the housing properly, so could be fixed from your best set of repairing hands lol
Sent from my HTC One X using xda app-developers app
If they say it's genuine and it isn't, you can either get a refund from them or get ebay to sort it out for you.
HTC One X CM10 EPRJ
ORStoner said:
If they say it's genuine and it isn't, you can either get a refund from them or get ebay to sort it out for you.
HTC One X CM10 EPRJ
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yeah it's good to have that buyer protection, it definitely does the job. main reason i say is that i read somebody had bought screens from 7 different sellers on ebay, after they said it was genuine when it wasn't (something like that) and had to get every single one sent back and refunded. its just not worth the hassle imo
How would I know it's a genuine HTc screen?
mrjayviper said:
How would I know it's a genuine HTc screen?
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tricky one to be honest - i guess the best way is to either try and obtain one from htc themselves, or find a reputable shop, that you've used before that sells it. i'll have a look at some point to see if i can find any anywhere. of course this is still no guarantee that it's genuine, which brings us back to square 1
If it looks genuine, has gorilla glass (you can tell if you look at it from a sharp angle) and is high quality, then who cares if it is genuine htc? It won't affect resale value
HTC One X CM10 EPRJ
ORStoner said:
If it looks genuine, has gorilla glass (you can tell if you look at it from a sharp angle) and is high quality, then who cares if it is genuine htc? It won't affect resale value
HTC One X CM10 EPRJ
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Click to collapse
I'm not saying don't buy it, it is your choice of course, the main reason for genuine is the quality of the screen it self. Ie the colour reproduction, whether the glass was laminated properly to the lcd and if it has glue spots or yellow spots or just not a very clean finish. Or maybe the glass isn't as thin and the touch response isn't as sensitive as it used to be, also not giving the effect of the screen sorta popping out of the glass
I'm not sure if you've read this or not, this may well still be happening, but htc were using two different manufacturers for the screens, which when put side by side (you wouldn't notice otherwise) they had different colours just slightly, like one had a warmer colour, like not quite bright white but more yellowish I think it was. And they were the genuine ones (this doesn't help my argument I know) my point is though, if the genuine ones were like that, imagine just how bad they can be when not genuine
I haven't had to experience it myself, I don't know if these screens really are that much worse than genuine ones, but everything I've read suggested that they are worse, don't say I didn't warn ya! I wish you luck with it though, do let us know how the replacement goes etc
Sent from my HTC One X using xda app-developers app
Hi everyone,
My SGSII has gone through a lot and I would like to see if I can "refresh it"
I've seen on the web people that sells spare parts for the phone, however I'm not sure what to get because I do believe the phone has like 3 frames.
The screen is perfect, maybe a really small barely noticeable scratch, the middle frame (metallic?) is the one that is really damaged taking drop hits, battery cover might be replaced.
Do I have to get the screen or digitalizer as well? I have seen some procedures and they basically rip apart the digitalizer damaging it for good.
Thank you for your time and help.
Seems you can't change the digitizer without the screen with this AMOLED display type, which is very expensive. Not worth it on an old phone. Slap a bumper case on it!
Hi,
I can get hold of a damaged z3+ quite cheaply. The LCD is intact, but the front glass is cracked and the digitizer is not working. Does anyone know if the replacement glass contains the digitizer or if I wold need a complete LCD/glass/frame assembly (much more expensive)?
BR.
--Marius--
Learnincurve said:
Hi,
I can get hold of a damaged z3+ quite cheaply. The LCD is intact, but the front glass is cracked and the digitizer is not working. Does anyone know if the replacement glass contains the digitizer or if I wold need a complete LCD/glass/frame assembly (much more expensive)?
BR.
--Marius--
Click to expand...
Click to collapse
youtube has many instructions you
danthuongvn said:
youtube has many instructions you
Click to expand...
Click to collapse
Thanks for your reply,
Having torn down and replaced front and back on two phones now, I feel almost like an expert
Been doing mobile phone repairs on the side for a couple of years. Xperia is by far one of the more misleading manufacturers in my opinion when performing repairs. I would make sure the person can somehow prove the back-light still come on. Also when performing the actual repair it can't be stressed enough that you shouldn't treat the battery like a Samsung or it seems to corrupt at different essential points. I would wager 2 in 3 newbies will burn out the fuse on the mainboard for the back light during an average repair due to a jeopardized screen shorting out or testing prematurely to make sure everything is in working order early in the repair. In almost every model it is precision work which could imply ripping and plying off the sheilding in a way they it will never be 1:1 and that is if you can even find the fuse for this model. With that said just put everything back exact minding all the grounding tape etc. while performing this repair. Xperias are an utter nitemare in terms of ghost error lite codes and forums of confused people getting red light of death etc. .. I have modded many phones Xperia's still brick to easily for my liking and I often feel like I am walking on glass to test or try anything past vanilla.
I have backed up my DRM's though and unlocked my bootloader and put the DRM's back which makes the phone a little better.
Xperia phones in my books are the most temperamental and fragile. With that said the pretentiousness can be overlooked when you look at features.