Moto Z Play not upgrading to Nougat. Help. - Moto Z Play Questions & Answers

I received the notification to upgrade to 7.0 this morning and as I was downloading I was notified I did not have enough space. After making space on my phone the notification does no show nor do I get the suggestions in the "System Updates". Whenever I try to update it tells me "Your device's software is up to date." even though it is still running 6.0. What do I do, I've tried a hard reset.

pineapplefun101 said:
I received the notification to upgrade to 7.0 this morning and as I was downloading I was notified I did not have enough space. After making space on my phone the notification does no show nor do I get the suggestions in the "System Updates". Whenever I try to update it tells me "Your device's software is up to date." even though it is still running 6.0. What do I do, I've tried a hard reset.
Click to expand...
Click to collapse
What Model is your phone?

Carrier? Do you have an SD card installed?

ironbesterer said:
Carrier? Do you have an SD card installed?
Click to expand...
Click to collapse
No SD installed and it is an unlocked phone the carrier is Consumer Cellular.

aviwdoowks said:
What Model is your phone?
Click to expand...
Click to collapse
Its a Moto Z Play unlocked, That's all I could really find through the "about phone". (I apologize I'm a noob).

pineapplefun101 said:
No SD installed and it is an unlocked phone the carrier is Consumer Cellular.
Click to expand...
Click to collapse
Post a screen shot of about phone

Settings
About

The device is unlocked, which means it is RETUS. Flashing VZW firmware on it won't let you be able to take updates. The update is controlled through the carrier

ironbesterer said:
The device is unlocked, which means it is RETUS. Flashing VZW firmware on it won't let you be able to take updates. The update is controlled through the carrier
Click to expand...
Click to collapse
Is your screen dirty?
Lol
Who said anything about vzw firmware?

aviwdoowks said:
Is your screen dirty?
Lol
Who said anything about vzw firmware?
Click to expand...
Click to collapse
Uh look at the baseband. ADDISON_VZW_CUST.
Do you need glasses?

ironbesterer said:
Uh look at the baseband. ADDISON_VZW_CUST.
Do you need glasses?
Click to expand...
Click to collapse
Friend, that's my SS.
He 'fest he was a noob so I posted mine as a tutorial

aviwdoowks said:
Friend, that's my SS.
He 'fest he was a noob so I posted mine as a tutorial
Click to expand...
Click to collapse
My mistake. I thought it was posted by the OP. I misread your post.

ironbesterer said:
The device is unlocked, which means it is RETUS. Flashing VZW firmware on it won't let you be able to take updates. The update is controlled through the carrier
Click to expand...
Click to collapse
Does this mean I have to contact my carrier about the update since its controlled through them?
http://i.imgur.com/w0mMKGK.png
Heres the settings

i guess your carrier will be late with updates, they mostly are. At least my old one was.
That is why i bought the phone without a carrier to get updates early and i got it 4 days ago. workes pretty good

pineapplefun101 said:
Does this mean I have to contact my carrier about the update since its controlled through them?
http://i.imgur.com/w0mMKGK.png
Heres the settings
Click to expand...
Click to collapse
See if you can find the .xml.zip original firmware and flash it with RSD lite.
Are you bootloader unlocked?

aviwdoowks said:
See if you can find the .xml.zip original firmware and flash it with RSD lite.
Are you bootloader unlocked?
Click to expand...
Click to collapse
No, I am not bootloader unlocked currently. Currently installing RSD lite and going to see if i can find the xml. Do I need to be bootloader unlocked to flash the firmware?

pineapplefun101 said:
No, I am not bootloader unlocked currently. Currently installing RSD lite and going to see if i can find the xml. Do I need to be bootloader unlocked to flash the firmware?
Click to expand...
Click to collapse
No

I can't seem to find the original .xml to flash it with, is there an alternative way I can get it???

pineapplefun101 said:
I can't seem to find the original .xml to flash it with, is there an alternative way I can get it???
Click to expand...
Click to collapse
This must be it, no?
https://mirrors.lolinet.com/firmware/moto/addison/official/RETUS/
...49-4
---------- Post added at 04:41 PM ---------- Previous post was at 04:35 PM ----------
Here too
http://www.getdroidtips.com/moto-z-play-stock-firmware-collection/
---------- Post added at 04:50 PM ---------- Previous post was at 04:41 PM ----------
I hope the baseband is right.
Abbra kaddabra @flashallthetime
I have not flashed in years. Would you help here?
Ty

aviwdoowks said:
This must be it, no?
https://mirrors.lolinet.com/firmware/moto/addison/official/RETUS/
...49-4
---------- Post added at 04:41 PM ---------- Previous post was at 04:35 PM ----------
Here too
http://www.getdroidtips.com/moto-z-play-stock-firmware-collection/
---------- Post added at 04:50 PM ---------- Previous post was at 04:41 PM ----------
I hope the baseband is right.
Abbra kaddabra @flashallthetime
I have not flashed in years. Would you help here?
Ty
Click to expand...
Click to collapse
What are you trying to do? All you need to do is flash only the 10 sparsechunks, OEM and boot.img

Related

HTC One M8 - Software Status Modified?

Vrz htc one m8 - software status modified?
Let me start by apologizing in advance, I have NO idea if this is the right place to post this so if it isn't I'm genuinely sorry! I have no idea what I'm doing to be honest.
All I know is I have a Verizon HTC One M8 that I'm still paying for and want to sell so I can pay it off and cancel the second line on my account and it says Software Status - Modified. I don't know if this means the phone was, or is, rooted - I was under the impression that for some reason you couldn't root Vrz. phones but like I said - no idea what I'm talking about.
I just want to get the phone back to stock as fast and easy as possible so that I can hopefully get rid of it. If anyone could please help me out or point me in the right direction it would be so appreciated.
Again, I'm sorry if I'm posting in the wrong place or if my lack of knowledge is annoying - I just want to get rid of this phone!! Thank you!
Does it say s-on or s-off in bootloader
sjpritch25 said:
Does it say s-on or s-off in bootloader
Click to expand...
Click to collapse
It says S-ON.
Thank you for responding!
RighteousB said:
I was under the impression that for some reason you couldn't root Vrz. phones
Click to expand...
Click to collapse
The Verizon version M8 does not support unlocking the bootloader by "official" means using HTCDev.com. But folks have been able to root using Kingroot, than s-off using sunshine and then "unofficially" unlock the bootloader.
Software status modified may be a result of Kingroot. But it sounds like you bought the phone new and never tried to root?
redpoint73 said:
The Verizon version M8 does not support unlocking the bootloader by "official" means using HTCDev.com. But folks have been able to root using Kingroot, than s-off using sunshine and then "unofficially" unlock the bootloader.
Software status modified may be a result of Kingroot. But it sounds like you bought the phone new and never tried to root?
Click to expand...
Click to collapse
I bought the phone new BUT I bought it for my ex so I have no idea what he did with it. But chances are he tried to (or did) root the phone.. Is there anything I can do? Any easy solution since I have no idea what any of these things mean, ha!
RighteousB said:
Any easy solution since I have no idea what any of these things mean, ha!
Click to expand...
Click to collapse
On the Verizon version, I'm not sure there is an easy way to remove the "modified" flag. In other words, I think you might need root or some other things like custom recovery, unlocked bootloader, or even s-off.
If you don't want to invest the time and effort, you might just want to sell the phone "as-is" and fully disclose the "software modified" status the potential buyers.
redpoint73 said:
On the Verizon version, I'm not sure there is an easy way to remove the "modified" flag. In other words, I think you might need root or some other things like custom recovery, unlocked bootloader, or even s-off.
If you don't want to invest the time and effort, you might just want to sell the phone "as-is" and fully disclose the "software modified" status the potential buyers.
Click to expand...
Click to collapse
I have no problem investing time or effort, I'd much rather the phone be back to normal so I can hopefully get enough money for it to pay it off. Like I said, only problem is most of this stuff is like reading another language to me. I genuinely know nothing about androids.. I'm pretty computer/iphone savvy but that's kind of the extent of it.
http://forum.xda-developers.com/showthread.php?t=2883845
---------- Post added at 07:12 PM ---------- Previous post was at 07:12 PM ----------
Flashing a ruu, I believe will fix the modified flag.
sjpritch25 said:
http://forum.xda-developers.com/showthread.php?t=2883845
---------- Post added at 07:12 PM ---------- Previous post was at 07:12 PM ----------
Flashing a ruu, I believe will fix the modified flag.
Click to expand...
Click to collapse
That is correct, RUU will completely re-image the phone to stock.
Thanks for the link. Wow, how did I not know those existing for so long? While I'm not a Verizon owner I'm pretty aware of the RUUs for various versions. I was only aware of the "hacked" RUU here (which requires s-off since its not official): http://forum.xda-developers.com/showthread.php?t=2727831
RighteousB, the link in the previous post is what you want. Just download the latest RUU, and follow in the instructions in that thread to easily return to full stock.
But in the interest of full disclosure, I recommend you still inform potential buyers the phone was modified at some point, as it has various implications.
sjpritch25 said:
http://forum.xda-developers.com/showthread.php?t=2883845
---------- Post added at 07:12 PM ---------- Previous post was at 07:12 PM ----------
Flashing a ruu, I believe will fix the modified flag.
Click to expand...
Click to collapse
I have no idea what that means but thank you very much! I'm going to try and figure it out! *Fingers Crossed*
redpoint73 said:
That is correct, RUU will completely re-image the phone to stock.
Thanks for the link. Wow, how did I not know those existing for so long? While I'm not a Verizon owner I'm pretty aware of the RUUs for various versions. I was only aware of the "hacked" RUU here (which requires s-off since its not official): http://forum.xda-developers.com/showthread.php?t=2727831
RighteousB, the link in the previous post is what you want. Just download the latest RUU, and follow in the instructions in that thread to easily return to full stock.
But in the interest of full disclosure, I recommend you still inform potential buyers the phone was modified at some point, as it has various implications.
Click to expand...
Click to collapse
Thank you so much for your help and time. I appreciate it!! I'm going to try and figure it out now so I guess we shall see!!
Again, THANK YOU!!
The link the other person used is for s-off. You can only flash s-on ruu to remove the modified flag
---------- Post added at 08:20 PM ---------- Previous post was at 08:18 PM ----------
http://forum.xda-developers.com/showthread.php?t=2946473
---------- Post added at 08:21 PM ---------- Previous post was at 08:20 PM ----------
I assume your phone is Verizon, but link above has all the ruu's you need.

How to fix cust error?

So, if you've seen my post yesterday, you'll probably noticed I wanted to unlock my device's bootloader without any success... Oh well, at least I tried, still hopefully someone will do it (steadfaster x we're counting on you!!)
Anyway, at least help me fix this other issue: Everytime I turn on my phone this error comes up:
Any help?
TheBloodEagle27 said:
So, if you've seen my post yesterday, you'll probably noticed I wanted to unlock my device's bootloader without any success... Oh well, at least I tried, still hopefully someone will do it (steadfaster x we're counting on you!!)
Anyway, at least help me fix this other issue: Everytime I turn on my phone this error comes up:
Any help?
Click to expand...
Click to collapse
what u do cross flash a firmware?
TheMadScientist420 said:
what u do cross flash a firmware?
Click to expand...
Click to collapse
I guess, it was a long time ago, I don't really remember
ive never had the prob but this might start u in the rite direction
http://amazhack.blogspot.com/2016/04/how-to-fix-error-like-nt-code.html
---------- Post added at 09:32 AM ---------- Previous post was at 09:32 AM ----------
TheBloodEagle27 said:
I guess, it was a long time ago, I don't really remember
Click to expand...
Click to collapse
forgot to quote u in it

Unknown imei Moto g6 play.

Hello I was rooting my Moto g6 play and made the awful mistake of not backing up efs partition ( I know Dumb). I got it all done and booted up and now unknown imei. I was wondering if there where any tech savvy people on here that would know how to fix this problem. I know the Imei and if I fastboot getvar I can see the iemi. Plzz help thanks.
dill902 said:
Hello I was rooting my Moto g6 play and made the awful mistake of not backing up efs partition ( I know Dumb). I got it all done and booted up and now unknown imei. I was wondering if there where any tech savvy people on here that would know how to fix this problem. I know the Imei and if I fastboot getvar I can see the iemi. Plzz help thanks.
Click to expand...
Click to collapse
Just flash stock firmware. thats a pretty big mistake to make lol I'm pretty sure I made it quite clear in my guide to backup at least 2 or 3 times. But just flash stock firmware using the commands at the bottom of my guide. Even if the bootloader is locked the commands will work to reflash it still. The need links for stock firmware is also in the guide. And I will say this. If you took the newest update before rooting then you will have to wait for that firmware to be uploaded because its not uploaded yet.
ninjakira said:
Just flash stock firmware. thats a pretty big mistake to make lol I'm pretty sure I made it quite clear in my guide to backup at least 2 or 3 times. But just flash stock firmware using the commands at the bottom of my guide. Even if the bootloader is locked the commands will work to reflash it still. The need links for stock firmware is also in the guide. And I will say this. If you took the newest update before rooting then you will have to wait for that firmware to be uploaded because its not uploaded yet.
Click to expand...
Click to collapse
Thanks man and i know im kicking myself. would you happen to know twhat the newest update is?
dill902 said:
Thanks man and i know im kic,king myself. would you happen to know twhat the newest update is?
Click to expand...
Click to collapse
The newest build is only a few days old so it will be nearly impossible to find online. And it has a different baseband and radio than the previous build. But the October update is OCP27.91-150
As long as the imei isn't zero you should be able to get service back. I had the same issue when I flashed an older firmware like a moron. But when I took the update again, I got service back. I don't recommend it because I may have just been lucky, but no matter what don't flash the gpt, asdspo(?) And bootloader with the older firmware. It'll mess your life up.
Ok i guess ill have to wait it out. Tried to flash stock and still unknown imei and no base band version so guessing it was updated. Thank guys!
dill902 said:
Ok i guess ill have to wait it out. Tried to flash stock and still unknown imei and no base band version so guessing it was updated. Thank guys!
Click to expand...
Click to collapse
Try taking the update again over WiFi if you can. You shouldn't have an issue as long as you're back to stock. But the update is only 3 days old so you may have a chance.
---------- Post added at 04:44 AM ---------- Previous post was at 04:25 AM ----------
ninjakira said:
Just flash stock firmware. thats a pretty big mistake to make lol I'm pretty sure I made it quite clear in my guide to backup at least 2 or 3 times. But just flash stock firmware using the commands at the bottom of my guide. Even if the bootloader is locked the commands will work to reflash it still. The need links for stock firmware is also in the guide. And I will say this. If you took the newest update before rooting then you will have to wait for that firmware to be uploaded because its not uploaded yet.
Click to expand...
Click to collapse
@ninjakira Would my modem.img backup be of any use here? Or anything else? I don't know what is stored where.
Starkiller2 said:
Try taking the update again over WiFi if you can. You shouldn't have an issue as long as you're back to stock. But the update is only 3 days old so you may have a chance.
---------- Post added at 04:44 AM ---------- Previous post was at 04:25 AM ----------
@ninjakira Would my modem.img backup be of any use here? Or anything else? I don't know what is stored where.
Click to expand...
Click to collapse
Idk man i try to update and says its upto date i have the xti922-9 says im on OCP27.91-62
dill902 said:
Idk man i try to update and says its upto date i have the xti922-9 says im on OCP27.91-62
Click to expand...
Click to collapse
Ok so mine won't help then. I'm XT1922-7.
Starkiller2 said:
Try taking the update again over WiFi if you can. You shouldn't have an issue as long as you're back to stock. But the update is only 3 days old so you may have a chance.
---------- Post added at 04:44 AM ---------- Previous post was at 04:25 AM ----------
@ninjakira Would my modem.img backup be of any use here? Or anything else? I don't know what is stored where.
Click to expand...
Click to collapse
At this point no it's gonna need a full reflash of the firmware. I was having issues with my service and went and flashed the OEM file from the 2nd update through fastboot and did the erase carrier command and got my service fixed. Could try that.
---------- Post added at 05:22 AM ---------- Previous post was at 05:14 AM ----------
dill902 said:
Idk man i try to update and says its upto date i have the xti922-9 says im on OCP27.91-62
Click to expand...
Click to collapse
If you have the xt1922-9 then that means you have the att version if I'm not mistaken. If so just go to the links in my guide for stock firmware in the att folder. It has both the firmware your on plus the updated firmware from September which is ocp27.91-62-3 plus my guide will help you achieve root. Just please read it all
ninjakira said:
At this point no it's gonna need a full reflash of the firmware. I was having issues with my service and went and flashed the OEM file from the 2nd update through fastboot and did the erase carrier command and got my service fixed. Could try that.
---------- Post added at 05:22 AM ---------- Previous post was at 05:14 AM ----------
If you have the xt1922-9 then that means you have the att version if I'm not mistaken. If so just go to the links in my guide for stock firmware in the att folder. It has both the firmware your on plus the updated firmware from September which is ocp27.91-62-3 plus my guide will help you achieve root. Just please read it all
Click to expand...
Click to collapse
I flashed bout those firmwares and still nothing i dont understand whats going on or if im messing something up somewhere in the process. It flashes an everything seems to be ok other than the Imei unknown which causes the phone not to read my sim card if im not mistaken. Thanks for taking the time to try and help.
Starkiller2 said:
The newest build is only a few days old so it will be nearly impossible to find online. And it has a different baseband and radio than the previous build. But the October update is OCP27.91-150.
Click to expand...
Click to collapse
Baseband is software. Radio is a piece of hardware. The piece of hardware that gets your carrier's signal. It can't be upgraded without physically altering the phone. Even then it would need to be the same exact radio because the stock drives probably wouldn't work, and the chances of a dev making a version for 1 person with a different hardware would be slim to none.
Starkiller2 said:
@ninjakira Would my modem.img backup be of any use here? Or anything else? I don't know what is stored where.
Click to expand...
Click to collapse
If you want him to have your Imei number, you could but thats not a good idea.
Xplorer4x4 said:
Baseband is software. Radio is a piece of hardware. The piece of hardware that gets your carrier's signal. It can't be upgraded without physically altering the phone. Even then it would need to be the same exact radio because the stock drives probably wouldn't work, and the chances of a dev making a version for 1 person with a different hardware would be slim to none.
If you want him to have your Imei number, you could but thats not a good idea.
Click to expand...
Click to collapse
Thanks for correcting me. I'll be sure not to try again.
So what you guys are saying is I f-ed up and need to buy a new phone? Lol
dill902 said:
So what you guys are saying is I f-ed up and need to buy a new phone? Lol
Click to expand...
Click to collapse
Try flashing stock firmware. If that doesn't work there are other options still.
Sent from my Moto G6 Plus using XDA Labs
Xplorer4x4 said:
Try flashing stock firmware. If that doesn't work there are other options still.
Click to expand...
Click to collapse
Thanks I flashed every rom for my model and still nothing. Driving me crazy have to use an old junker phone till I find a solution lol
dill902 said:
Thanks I flashed every rom for my model and still nothing. Driving me crazy have to use an old junker phone till I find a solution lol
Click to expand...
Click to collapse
You were flashing a gsi not a rom. Even then a rom and even less so a gsi, doesn't contain all the same data as what stock does.
Sent from my Moto G6 Plus using Tapatalk
Xplorer4x4 said:
You were flashing a gsi not a rom. Even then a rom and even less so a gsi, doesn't contain all the same data as what stock does.
Click to expand...
Click to collapse
O ok well can you point me in the right direction to download the rom? Or whatever I need to download.
Starkiller2 said:
The newest build is only a few days old so it will be nearly impossible to find online. And it has a different baseband and radio than the previous build. But the October update is OCP27.91-150
As long as the imei isn't zero you should be able to get service back. I had the same issue when I flashed an older firmware like a moron. But when I took the update again, I got service back. I don't recommend it because I may have just been lucky, but no matter what don't flash the gpt, asdspo(?) And bootloader with the older firmware. It'll mess your life up.
Click to expand...
Click to collapse
Hello, as a bigger moron i flashed an older firmware because the networks were going nuts ( mobile data didn't connect even though i had an imei, and wifi and bluetooth just went on and off constantly). Now I don't have IMEI nor wifi(idk why it doen't work to get an ota update). What should I do?
I have a Moto G6 plus RETAR (Argentina) and the new update is not online because it went online today in the morning.
Thank you in advance
PD: I realized this thread is for the moto g6 play, anyway i believe you colud help me, plz I am desesperate
---------- Post added at 01:52 AM ---------- Previous post was at 01:46 AM ----------
Xplorer4x4 said:
You were flashing a gsi not a rom. Even then a rom and even less so a gsi, doesn't contain all the same data as what stock does.
Sent from my Moto G6 Plus using Tapatalk
Click to expand...
Click to collapse
Hello, as a moron i flashed an older firmware because the networks were going nuts ( mobile data didn't connect even though i had an imei, and wifi and bluetooth just went on and off constantly). Now I don't have IMEI nor wifi (idk why it doesn't work, to get an ota update). What should I do?
I have a Moto G6 plus RETAR (Argentina) and the new update is not online because it went online today in the morning.
Thank you in advance
PD: I realized this thread is for the moto g6 play, anyway i believe you colud help me, plz I am desesperat

Xiaomi Mi A2 Lite (global version) - 4g network signal issue

Hello
I'm having an issue where the network icon in the statusbar is changing every few seconds. from completely empty bars to almost full. never all the way full. And this is with 4g.
I tried switching to 3g (same problem) and 2g and with 2g I get full signal but realy that's not an option, too slow internet etc..
Thankyou in advance.
Try the factory reset!
You will lose all data and settings.
Gumka1977 said:
Try the factory reset!
You will lose all data and settings.
Click to expand...
Click to collapse
Okay I just tried that, didn't work.
Have you tried updating the software to the latest version?
saedkebbeh said:
Have you tried updating the software to the latest version?
Click to expand...
Click to collapse
Yes, it is on android 9. System is up-to-date. Patch 1 april 2019 it says.
Silverstryfe said:
Yes, it is on android 9. System is up-to-date. Patch 1 april 2019 it says.
Click to expand...
Click to collapse
I have read that if you install stock firmware through MiFlash (reinstall the firmware) the problem will be solved
---------- Post added at 08:18 PM ---------- Previous post was at 08:14 PM ----------
I bought the phone last Saturday, at first I noticed that the signal on the 2nd Sim comes and goes, but after the update, for now, everything seems to be fine, I hope you get your issue sorted out
saedkebbeh said:
I have read that if you install stock firmware through MiFlash (reinstall the firmware) the problem will be solved
---------- Post added at 08:18 PM ---------- Previous post was at 08:14 PM ----------
I bought the phone last Saturday, at first I noticed that the signal on the 2nd Sim comes and goes, but after the update, for now, everything seems to be fine, I hope you get your issue sorted out
Click to expand...
Click to collapse
So it is not a phone problem but a software problem from android 9? And by after the update you mean by reinstalling that firmware?
Silverstryfe said:
So it is not a phone problem but a software problem from android 9? And by after the update you mean by reinstalling that firmware?
I'm not sure if I want to lose my warrenty this fast by rooting it already though.. Realy no other way to fix it?
Click to expand...
Click to collapse
I didn't say anything about rooting, just reinstall the firmware using MiFlash
saedkebbeh said:
I didn't say anything about rooting, just reinstall the firmware using MiFlash
Click to expand...
Click to collapse
Ah it's not the same? My bad, sorry I don't know much about this. Can you help me out? I downloaded miflash tool, not sure what to do.
Silverstryfe said:
Ah it's not the same? My bad, sorry I don't know much about this. Can you help me out? I downloaded miflash tool, not sure what to do.
Click to expand...
Click to collapse
Search Google for this, there are many guides about this process

LM-G710ULM ver: V10b root

I have been searching the forms and am seeing multiple different answers to the Question, Can the LM-G710ULM ver: V10b be rooted? any final word on this? Thank you
ZKornecki said:
I have been searching the forms and am seeing multiple different answers to the Question, Can the LM-G710ULM ver: V10b be rooted? any final word on this? Thank you
Click to expand...
Click to collapse
As of today, the G710ULM bootloader cannot be unlocked.
I think its possible by remote unlocking.
https://forum.xda-developers.com/lg-v40/how-to/remote-unlocking-bootloader-models-t-t3946648/post79873169#post79873169
mr3p said:
As of today, the G710ULM bootloader cannot be unlocked.
Click to expand...
Click to collapse
Mr3p thanks for the quick response and this agrees with mostly everything I found on line. What's causing my confusion is I have a toggle in Settings/systems/developers options: enable OEM unlock. I can use adb to boot into fastboot without any trouble but the only patched image (patched_boot_10b.img) i have is for LM-710EM ver V10b. I want to make sure it is compatible with 710ulm. my full version number V10b-LAO-COM, Build# OPR1.170623.032. I would appreciate any input you have on this.
thanks
Zb
cheeze.keyk is correct that the G7ULM can be remote unlocked by loading a V35 engineering bootloader in place of your current bootloader. If you are comfortable having someone remotely access your phone via PC then it can be done, see link he referenced. My comments were regarding unlocking via normal LG unlocking process.
I'd have to look up that version number but doesn't match up with G7ULM. Can you do a screen shot where you are seeing it in your phone?
G710 ulm ?
Sure . You can .
At first, please update to 11b, i will show you. If u have telegram. Give me ur info.
mr3p said:
cheeze.keyk is correct that the G7ULM can be remote unlocked by loading a V35 engineering bootloader in place of your current bootloader. If you are comfortable having someone remotely access your phone via PC then it can be done, see link he referenced. My comments were regarding unlocking via normal LG unlocking process.
I'd have to look up that version number but doesn't match up with G7ULM. Can you do a screen shot where you are seeing it in your phone?
Click to expand...
Click to collapse
Hi this is a shared google photos album link https://photos.app.goo.gl/m6bFxHkUUj6bzZR76 with the info you requested. If there is anything else you need, just ask. thanks Zb
ZKornecki said:
Hi this is a shared google photos album link https://photos.app.goo.gl/m6bFxHkUUj6bzZR76 with the info you requested. If there is anything else you need, just ask. thanks Zb
Click to expand...
Click to collapse
Your G710ULM phone is loaded with old G710EM software.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
ValKyre said:
G710 ulm ?
Sure . You can .
At first, please update to 11b, i will show you. If u have telegram. Give me ur info.
Click to expand...
Click to collapse
11b? Current firmware for G710ULM is G710ULM10j
Is the unlock method you can't discuss here remote bootloader unlocking via v35 bootloader? If there is a way for us to do it ourselves I'm all ears.
mr3p said:
Your G710ULM phone is loaded with old G710EM software.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
11b? Current firmware for G710ULM is G710ULM10j
Is the unlock method you can't discuss here remote bootloader unlocking via v35 bootloader? If there is a way for us to do it ourselves I'm all ears.
Click to expand...
Click to collapse
.
Sorry . i miss.
It 11g . i can't discuss in here because i need more tester.
Im the first find way root for ulm11b. And then i ask from telegram group for what continue i need do.
And now V35 bootloader dont need anymore. Cause we already have g7ulm bootloader unlock file.
.
My phone is g7 ulm (check imei is sprint version). & now im on android pie 20bEM with root.
mr3p said:
Your G710ULM phone is loaded with old G710EM software.
Click to expand...
Click to collapse
Can I assume that following the procedure for rooting the 710EM will work on my phone?
ZKornecki said:
Can I assume that following the procedure for rooting the 710EM will work on my phone?
Click to expand...
Click to collapse
No it will not work because your phone is a G710ULM just loaded with a different model firmware. My best suggestion would be to restore ULM firmware back on the phone.
mr3p said:
Your G710ULM phone is loaded with old G710EM software.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
11b? Current firmware for G710ULM is G710ULM10j
Is the unlock method you can't discuss here remote bootloader unlocking via v35 bootloader? If there is a way for us to do it ourselves I'm all ears.
Click to expand...
Click to collapse
mr3p said:
No it will not work because your phone is a G710ULM just loaded with a different model firmware. My best suggestion would be to restore ULM firmware back on the phone.
Click to expand...
Click to collapse
How would I do that, I bought the phone less than a week ago and this is how it came. The security firmware is from May 2018 and LG bridge says it's up to date. Thanks for your help. Zb
ZKornecki said:
How would I do that, I bought the phone less than a week ago and this is how it came. The security firmware is from May 2018 and LG bridge says it's up to date. Thanks for your help. Zb
Click to expand...
Click to collapse
https://forum.xda-developers.com/lg-g7-thinq/how-to/cross-flash-oreo-pie-firmwares-lg-g7-g7-t3915303
You can use LGUP windows app if you are comfortable recovering from failure if it soft bricks otherwise I would advise using command line to flash ULM firmware exactly as described.
---------- Post added at 09:30 PM ---------- Previous post was at 09:07 PM ----------
ValKyre said:
G710 ulm ?
Sure . You can .
At first, please update to 11b, i will show you. If u have telegram. Give me ur info.
Click to expand...
Click to collapse
Please check PM
mr3p said:
https://forum.xda-developers.com/lg-g7-thinq/how-to/cross-flash-oreo-pie-firmwares-lg-g7-g7-t3915303
You can use LGUP windows app if you are comfortable recovering from failure if it soft bricks otherwise I would advise using command line to flash ULM firmware exactly as described.
---------- Post added at 09:30 PM ---------- Previous post was at 09:07 PM ----------
Please check PM
Click to expand...
Click to collapse
It seems this was a unlocked or flashed US sprint phone if a previous life. not sure if it has a stock rom I can flash it with, LGUP seems fairly straight forward but I'm not sure what to flash it with. My IMEI says this model is an LGG710PM. again any suggestions from you would be appreciated. 
 @ValKyre thank-you for the offer but i'm sorry but I'm not willing to grant remote access.
ZKornecki said:
It seems this was a unlocked or flashed US sprint phone if a previous life. not sure if it has a stock rom I can flash it with, LGUP seems fairly straight forward but I'm not sure what to flash it with. My IMEI says this model is an LGG710PM. again any suggestions from you would be appreciated.
@ValKyre thank-you for the offer but i'm sorry but I'm not willing to grant remote access.
Click to expand...
Click to collapse
Unless I missed something, that's the first you've mentioned that your phone is Sprint model. It may be out there somewhere or you may have better luck searching however I looked for Sprint .kdz a couple of weeks ago but couldn't find one. You haven't mentioned your wireless provider so it's hard to make a recommendation but if you can't locate Sprint model firmware, I would flash the phone with the latest G710ULM firmware as that's the carrier unlocked version and should have the greatest compatibility. I vaguely recall reading someone taking a phone like yours back to a Sprint store where they were able to flash the phone back to Sprint firmware so you might consider trying that also.
mr3p said:
Unless I missed something, that's the first you've mentioned that your phone is Sprint model. It may be out there somewhere or you may have better luck searching however I looked for Sprint .kdz a couple of weeks ago but couldn't find one. You haven't mentioned your wireless provider so it's hard to make a recommendation but if you can't locate Sprint model firmware, I would flash the phone with the latest G710ULM firmware as that's the carrier unlocked version and should have the greatest compatibility. I vaguely recall reading someone taking a phone like yours back to a Sprint store where they were able to flash the phone back to Sprint firmware so you might consider trying that also.
Click to expand...
Click to collapse
@mr3p you're correct I just learned it was sprint model when I went to lg's site to download the firmware to revert it back as you suggested with lgup. It states that sprint, and all the major USA carrier's, can't be flashed. I Will give the 710ULM firm ware a try. I'll let you know how that goes. BTW thank you again for your help, Zb
ZKornecki said:
@mr3p you're correct I just learned it was sprint model when I went to lg's site to download the firmware to revert it back as you suggested with lgup. It states that sprint, and all the major USA carrier's, can't be flashed. I Will give the 710ULM firm ware a try. I'll let you know how that goes. BTW thank you again for your help, Zb
Click to expand...
Click to collapse
@MrP3 thank you for your input, after soft bricking the phone I found the correct DLL for LGUP and was able to upgrade to ver lg710ulm2g. this version still comes with the bootloader unlock option in the developer menu> i'll continue to research/play with it to see if root is possible.
ValKyre said:
.
Sorry . i miss.
It 11g . i can't discuss in here because i need more tester.
Im the first find way root for ulm11b. And then i ask from telegram group for what continue i need do.
And now V35 bootloader dont need anymore. Cause we already have g7ulm bootloader unlock file.
.
My phone is g7 ulm (check imei is sprint version). & now im on android pie 20bEM with root.
Click to expand...
Click to collapse
I am confused. If your phone is Sprint IMEI do you mean that it was a Sprint G7 loaded with ULM software? If your phone is Sprint model are you saying that ULM firmware is the only requirement to achieve root?
---------- Post added at 04:06 PM ---------- Previous post was at 04:02 PM ----------
ValKyre said:
.
Sorry . i miss.
It 11g . i can't discuss in here because i need more tester.
Im the first find way root for ulm11b. And then i ask from telegram group for what continue i need do.
And now V35 bootloader dont need anymore. Cause we already have g7ulm bootloader unlock file.
.
My phone is g7 ulm (check imei is sprint version). & now im on android pie 20bEM with root.
Click to expand...
Click to collapse
ZKornecki said:
@MrP3 thank you for your input, after soft bricking the phone I found the correct DLL for LGUP and was able to upgrade to ver lg710ulm2g. this version still comes with the bootloader unlock option in the developer menu> i'll continue to research/play with it to see if root is possible.
Click to expand...
Click to collapse
lg710ulm2g? Did you see ULM firmware versions here?
mr3p said:
I am confused. If your phone is Sprint IMEI do you mean that it was a Sprint G7 loaded with ULM software? If your phone is Sprint model are you saying that ULM firmware is the only requirement to achieve root?
---------- Post added at 04:06 PM ---------- Previous post was at 04:02 PM ----------
lg710ulm2g? Did you see ULM firmware versions here?
Click to expand...
Click to collapse
I had the J version 9G710ULM10j_00_NAO_US_OP_0219.kdz) but that is what bricked me, the only update that took was [GFI]G710ULM10g_00_NAO_US_OP_0913. I am making the assumption that the same 'LGUP Common DLL' should work regardless kdz file I use. I just can't seem to find a newer firmware file that doesn't stop after 11%.
ZKornecki said:
I had the J version 9G710ULM10j_00_NAO_US_OP_0219.kdz) but that is what bricked me, the only update that took was [GFI]G710ULM10g_00_NAO_US_OP_0913. I am making the assumption that the same 'LGUP Common DLL' should work regardless kdz file I use. I just can't seem to find a newer firmware file that doesn't stop after 11%.
Click to expand...
Click to collapse
Did the failed firmware load occur with the windows app or command line as suggested?

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