So, I recently just updated to Omnirom 14.1, and noticed that after a couple hours of the phone being on without restarting, that the volume down button isn't working. So I tried restarting the phone, and apparently the button seems to be stuck since it booted into fastboot mode, and the highlighter that shows what you're going to select is just continuously scrolling down. Is that from the button being stuck as you need to press that button + the power button to enter it, or is it a software problem? I assumed it was a software problem, so I downloaded and flashed Nextbit's stock image files found here (https://help.nextbit.com/hc/en-us/articles/218638257-How-to-flash-back-to-the-stock-Nextbit-OS), but after it finished, the phone stayed in fastboot mode, still scrolling down. What should I do?
Nextbit is still going to be honoring warranties. Unless you want to take apart the phone?
Saythis said:
Nextbit is still going to be honoring warranties. Unless you want to take apart the phone?
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Click to collapse
Thing is, I don't know if it's the volume button that's physically causing the problem, or if it's a software problem, which can hopefully be fixed by myself. Also, I bought the phone on Amazon, which I don't know if that's going to affect my warranty.
Jushten said:
Thing is, I don't know if it's the volume button that's physically causing the problem, or if it's a software problem, which can hopefully be fixed by myself. Also, I bought the phone on Amazon, which I don't know if that's going to affect my warranty.
Click to expand...
Click to collapse
It shouldn't affect your warranty, they'll probably just want proof of purchase. Did you boot it up into stock OS?
Saythis said:
It shouldn't affect your warranty, they'll probably just want proof of purchase. Did you boot it up into stock OS?
Click to expand...
Click to collapse
Just fixed it. Turns out, the button was physically stuck, so I used compressed air to get whatever was in there out.
Related
I've seen a lot of these threads on random android forums, never with much resolution, which is frustrating.
My power button has stopped working entirely. I took it into the Sprint shop, they spent an hour with it, came back out and said they could find no reason it shouldn't be working. It's an obnoxious fix, but I downloaded "No Lock" from the marketplace and set the screen to shut off after 15 seconds. Now I press a volume key to turn on my screen...
Now, when it gets annoying is when I went to install Cyanogenmod 7 tonight. The power button obviously doesn't work. Widgetsoid's reboot button is ignored entirely if I do Shut Down, Reboot, Bootloader, or Recovery. It's A-OK with Hot Reboot. So the only way I've gotten into the bootloader to wipe/install CM7 is to pop out the battery, hold VolDown, and put the battery in. Peachy. But once I'm into the bootloader, now not only does power (which is now my "enter" button) now work, but the volume buttons are unresponsive as well. So no scrolling.
I'd love to call up HTC or Spring and see what I can do about a replacement (which might not even happen, I don't have a warranty), but I can't un-root the device to send it in.
Any insight you guys have would be greatly appreciated...
Is there an SDK or something that would allow me to remote control the phone using my computer via USB? I'm completely at a loss here.
END_OF_FLESH said:
Is there an SDK or something that would allow me to remote control the phone using my computer via USB? I'm completely at a loss here.
Click to expand...
Click to collapse
I believe you are referring to adb?
and you can unroot via adb, just search around, I'm sure you'll find something on it.
btw, does Sprint know you rooted your phone? if they didn't find out, then you still have a warranty
Samzebian said:
I believe you are referring to adb?
and you can unroot via adb, just search around, I'm sure you'll find something on it.
btw, does Sprint know you rooted your phone? if they didn't find out, then you still have a warranty
Click to expand...
Click to collapse
Yeah, I'm just not as familiar with ADB as I'd like to be.
Not so much looking to unroot, as reload HTC Sense so they don't think to look haha. And yeah, when I brought the phone in today it was very obviously modded. They restarted it and the Cyanogenmod 6 flash screen came up. The guy looked a little confused. He was more than willing to help out, but I'm not so sure it would be the same if I sent it in. They definitely wouldn't replace it.
Alright, so I have ADB up and running with no issue. Got it to give me my device's serial #. At this point, how do I hijack the phone's bootloader and force it to wipe and install the ZIP of CM7 that's on the SD card?
About a month ago my phone randomly started rebooting out of nowhere. It was in my pocket and rebooted a few times and stayed on for a while. It kept getting worse and worse to the point where it would not even boot up. I updated the phone using Kies and it worked for a few hours, but then it went back to doing the same thing. The warranty already expired and I replaced the screen on the summer, so it doesn't have the sticker behind the battery.
Today I installed the original software using Odin and it turned on and booted and seemed to work fine for around 2 minutes, but then it restarted and kept rebooting again. I have also noticed that the menu at the beggining when you press Vol + and - and the power button is not the same one as factory. Please help me out here with any possible solutions and let me know if you need more details. Thanks.
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
Jardad5 said:
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
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Click to collapse
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
I'm having this issue too but i cleaned the power button with a straw(Capri sun)..i just made it pointy and cleaned around....been working fine for a whole day. I avoid pressing it so i use volume to wake phone up. I hope it helps, i was all crazy about my phone like 2 days ago because i didn't know what was the problem. If anything PM me.
Sent from my SGH-T989 using xda app-developers app
terrypro said:
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
Click to expand...
Click to collapse
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
Do it yourself or have someone do it for you:
http://forum.xda-developers.com/showpost.php?p=38938690&postcount=4
power button t989
KaneHusky said:
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/[/url]
Click to expand...
Click to collapse
is it safe to send the phone there ?
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
I've never had to deal with them but I'm sure they're reputable. No one on here would use and recommend them if it wasn't.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Google your local area for a store that deals with repairing Samsung phones.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Quite a few members here have used that service so yes it's safe. I wasn't happy with the amount of time it took, but it's a good service otherwise.
Troubleshooting Advice
Have similar issues with sensitivity and powering off. Are there steps to take to make sure it is not failure of any other type?
Alright, so here is what's going on.
I had my alarm go off earlier today, got up, unplugged my phone like normal. I swiped off the notifications I didn't care about like a tapatalk message etc. I noticed that Google Current's automatically updated. I'm sure that's no huge deal.
I locked the screen and went about my day. I tried to swipe to unlock, and the phone freezes and reboots. The phone is responsive until you unlock it, then it just freezes and reboots.
Tried safe mode once, and it worked fine. I then turned it off, and tried normally booting again, same freezing and rebooting. So I went to go back to safe mode, and now safe mode is doing the same thing, which means that a factory reset is now out of the question.
What the hell man.
Specs:
- Samsung Galaxy Nexus
- All stock apps except added Facebook and Tapatalk
- Jellybean 4.2.2 software I believe. I'd double check if I could.
- Still locked and unrooted
Any ideas on where to go from here? No warranty, so any ideas would help
It turns on, goes to lock screen. Then freezes when I try to get anywhere from that lock screen. Even on safe mode.
Then it will reboot automatically after about 30 seconds.
I should note I received a text in this time, and thought maybe just pulling the notification bar down and going straight to the text would work. The notification bar works, but when I hit the text, it froze the same way.
This must be some sort of self check or some Android process crashing. But I can't utilize safe mode to fix it.
Any ideas on what to do? I know there are threads with this problem, but this involves an unrooted phone, of which I have seen no threads, or threads with answers. I am not experienced with getting too far into Android, so just a direction to go, or something to try when I get home would be awesome. (At work currently)
The only options I have right now are the options upon booting with the volume down, which are Start - Restart bootloader - Recovery Mode and Turn off. In this screen, here is my info:
FASTBOOT MODE
PRODUCT NAME - tuna
VARIANT - maguro 16GB
HW VERSION - 9
BOOTLOADER VERSION - PRIMELA03
BASEBAND VERSION I9250UGLL1
CARRIER INFO - NONE
SERIAL NUMBER - xxxxxxx
SIGNING - production
LOCK STATE - LOCKED
In recovery mode, I see a dead android guy with a red triangle and an exclamation mark in it.
I realize you guys probably get a lot of dumb questions so I tried unloading all the information I could. My replies will be 5 minutes apart, as I'm new and I see that's a restriction on being here.
Thanks in advance
You can try unlock the bootloader (it'll erase your data so be careful) and then try flashing the oficial google image via fastboot and see if it solves it.
EDIT: in that screen of red triangle press up and power at the same time to show the options. There you can do a factory reset to see if it solves it. No need to unlock the bootloader that way.
Daedalus93 said:
You can try unlock the bootloader (it'll erase your data so be careful) and then try flashing the oficial google image via fastboot and see if it solves it.
EDIT: in that screen of red triangle press up and power at the same time to show the options. There you can do a factory reset to see if it solves it. No need to unlock the bootloader that way.
Click to expand...
Click to collapse
Got it. It works now, but curious, is this a common occurrance? I have no idea what caused it, which worries me. But it seems to be working fine.
Wasn't worried about data loss, I haven't had the phone for too long yet. I plan on just installing the minimum apps. The point of me not unlocking it was to avoid issues, but I had more luck with unlocking it than leaving it locked.
That said, I wasn't aware you had to hold the vol up and power button to get to the options from the dead Android screen. That was an oversight on my part when I was looking up for data.
Words cannot explain how thankful I am, so thank you
Moderators can close this thread if needed.
slipstreamconversion said:
Got it. It works now, but curious, is this a common occurrance? I have no idea what caused it, which worries me. But it seems to be working fine.
Wasn't worried about data loss, I haven't had the phone for too long yet. I plan on just installing the minimum apps. The point of me not unlocking it was to avoid issues, but I had more luck with unlocking it than leaving it locked.
That said, I wasn't aware you had to hold the vol up and power button to get to the options from the dead Android screen. That was an oversight on my part when I was looking up for data.
Words cannot explain how thankful I am, so thank you
Moderators can close this thread if needed.
Click to expand...
Click to collapse
No problem everything should work as intended now. What happened was a bit strange indeed. It it happens again with everything in stock then there is a possibility that it is faulty hardware and you should replace it. Maybe it was some configuration bug and nothing extreme
Daedalus93 said:
No problem everything should work as intended now. What happened was a bit strange indeed. It it happens again with everything in stock then there is a possibility that it is faulty hardware and you should replace it. Maybe it was some configuration bug and nothing extreme
Click to expand...
Click to collapse
Fauly hardware can cause this issue? I baby this phone, has yet to be dropped (let's admit, it's inevitable), the only thing it's seen is three drops of water that fell off my sunroof onto it. I immediately grabbed my phone and wiped it off, but it was all on the screen, not in the speaker or anything.
Either way, I'll keep an eye on it. Thanks again
slipstreamconversion said:
Fauly hardware can cause this issue? I baby this phone, has yet to be dropped (let's admit, it's inevitable), the only thing it's seen is three drops of water that fell off my sunroof onto it. I immediately grabbed my phone and wiped it off, but it was all on the screen, not in the speaker or anything.
Either way, I'll keep an eye on it. Thanks again
Click to expand...
Click to collapse
Yes. My phone recently was stuck on a bootloop and I've already sent it for repair. Yeah drops are never good
No problem
Hey guys,
So I've got an S3 running AOKP at the moment and I was wondering if there was any way to disable the power button. It's been malfunctioning, and causing my phone to reboot constantly. Sometimes even when off it continues to think I'm holding down the power button and cancels the boot process...
Any ideas of a workaround? I'm out of warranty and can't want to pay for repairs at the moment.
S3 power button boot loop (sudden death?)
poacherD said:
Hey guys,
So I've got an S3 running AOKP at the moment and I was wondering if there was any way to disable the power button. It's been malfunctioning, and causing my phone to reboot constantly. Sometimes even when off it continues to think I'm holding down the power button and cancels the boot process...
Any ideas of a workaround? I'm out of warranty and can't want to pay for repairs at the moment.
Click to expand...
Click to collapse
Hi,
I am having the exact same issue. Very strange as it decided to do this while checking my email (finger no where near the power button) and I have never had any issues prior to this.
I'm running CWM, CM10.2 and I CANNOT BOOT into recovery (CWM) or ODIN, best I got was the CM loader screen then it reboots.
Even if I disconnect the battery, wait 30 minutes (fully charged) and replace the battery, it attempts to boot itself again. and again and again...
The best videos I've seen involve smacking the phone on the power button side (not going to do that, at least hard) I think it may be a random power button failure. I will be disassembling the phone tonight and trying to open or close the power button contacts and wipe my phone before it goes back....
Yoiks!
mc045 said:
Hi,
I am having the exact same issue. Very strange as it decided to do this while checking my email (finger no where near the power button) and I have never had any issues prior to this.
I'm running CWM, CM10.2 and I CANNOT BOOT into recovery (CWM) or ODIN, best I got was the CM loader screen then it reboots.
Even if I disconnect the battery, wait 30 minutes (fully charged) and replace the battery, it attempts to boot itself again. and again and again...
The best videos I've seen involve smacking the phone on the power button side (not going to do that, at least hard) I think it may be a random power button failure. I will be disassembling the phone tonight and trying to open or close the power button contacts and wipe my phone before it goes back....
Yoiks!
Click to expand...
Click to collapse
It's very random for me too. Sometimes it'll work all day then it'll take like an hour and a half to turn back on.
Quick question, as I've heard this from a couple people. Do you use an otter box?
Regardless I'm 90% sure this is hardware related and has nothign to do with software, because all the cases I've heard of this have had different roms, one of which was stock unrooted.
Pretty frustrating. Not sure I'll buy a Samsung again to be honest.
poacherD said:
It's very random for me too. Sometimes it'll work all day then it'll take like an hour and a half to turn back on.
Quick question, as I've heard this from a couple people. Do you use an otter box?
Regardless I'm 90% sure this is hardware related and has nothign to do with software, because all the cases I've heard of this have had different roms, one of which was stock unrooted.
Pretty frustrating. Not sure I'll buy a Samsung again to be honest.
Click to expand...
Click to collapse
This started gradually happening to me too and I bought both my phone and Otterbox in July 2012 when it came out. I noticed with my family members' S3's that their Otterboxes were different in regards to the power button (it stuck out more) whereas mine hardly stuck out at all. I got a warranty replacement this past July (2013) and the exact issues you described began happening. It started out as random reboots and as of yesterday, I can't get my phone to boot because it thinks I'm holding the power button down (therefore not letting the boot process finish). I took my phone apart, expecting the power button to be an easy swap like it was in the GS2, but no, it's a part of the friggin motherboard. I also am looking for a way to disable the power button. I'd recommend that if you are able to get it to boot even once, that you make sure to backup all your stuff. Fortunately all my pics are backed up since I can't boot my phone anymore, but other files are currently inaccessible. I wonder if anyone knows if some sort of electrical tape or something could prevent the power button signal from transferring so that we would be able to boot our phones?
I had the same power button issue with my Captivate as well... and thought that issue had been looked into. After 14 months of use on my S3, I noticed this issue appeared.
Solution (well not quite): change key layout to disable power button. Re-map volume down as "power, wake". Yes, by doing this, I am losing volume down button. Also, when the phone is off, I still need to press the power button to power it up. My fix of changing the key layout file won't take charge until after the phone boots up.
Hello all,
I'm got an I747 that one day just decided to stop working on me. I was running stock rooted firmware and have never tried custom roms.
The phone repeatedly tries to boot up and then shut down. I can't ever get pass the Samsung logo.
The same thing happens when trying to access recovery or download mode. I see the initial download/recovery screen and then the phone shuts off.
Is the motherboard toast?
My friend has an I747 as well but it has been blacklisted. Are there any parts I can swap from one another to get either one of them working?
Any help or input is appreciated.
r i c h said:
Hello all,
I'm got an I747 that one day just decided to stop working on me. I was running stock rooted firmware and have never tried custom roms.
The phone repeatedly tries to boot up and then shut down. I can't ever get pass the Samsung logo.
The same thing happens when trying to access recovery or download mode. I see the initial download/recovery screen and then the phone shuts off.
Is the motherboard toast?
My friend has an I747 as well but it has been blacklisted. Are there any parts I can swap from one another to get either one of them working?
Any help or input is appreciated.
Click to expand...
Click to collapse
Does removing & reinserting the battery (with no buttons pushed) trigger the restart behavior?
pc103 said:
Does removing & reinserting the battery (with no buttons pushed) trigger the restart behavior?
Click to expand...
Click to collapse
Yes, just by inserting the battery the phone vibrates and begins to start up.
Once the Samsung logo appears it turns back off again.
r i c h said:
Yes, just by inserting the battery the phone vibrates and begins to start up.
Once the Samsung logo appears it turns back off again.
Click to expand...
Click to collapse
Indicates Samsung stuck power button syndrome. A lot has been posted about this.
I would start with warranty service if available.
If not, search a lot & choose solutions carefully.
It happened once with my Captivate & teardown & blowout cured it,
though I never observed the physical defect (only the symptoms).
I have used apps to reduce my use of the button ever since, with GS2 & GS3.
Approach teardown with extreme caution if you are not experienced.
Gently tapping a table edge with the upper right has worked for some.
pc103 said:
Indicates Samsung stuck power button syndrome. A lot has been posted about this.
I would start with warranty service if available.
If not, search a lot & choose solutions carefully.
It happened once with my Captivate & teardown & blowout cured it,
though I never observed the physical defect (only the symptoms).
I have used apps to reduce my use of the button ever since, with GS2 & GS3.
Approach teardown with extreme caution if you are not experienced.
Gently tapping a table edge with the upper right has worked for some.
Click to expand...
Click to collapse
Thanks for the advice. I did not know this was a common problem.
Unfortunately I am out of warranty so I will try to fix this myself.
I have already taken apart the phone before so I am fine with tearing it down again.
What do you mean by blowout? Do I physically try to tap the power button of the mother board on a table edge?
r i c h said:
Thanks for the advice. I did not know this was a common problem.
Unfortunately I am out of warranty so I will try to fix this myself.
I have already taken apart the phone before so I am fine with tearing it down again.
What do you mean by blowout? Do I physically try to tap the power button of the mother board on a table edge?
Click to expand...
Click to collapse
Push out any dust or debris outward using forced dry air.
The gentle tapping of the button edge area is a pre-disassembly alternative.
Many opinions, experiences & videos have been posted. It's worth it to sample some first.