Static on screen/force close/dead h815 - G4 Q&A, Help & Troubleshooting

It was yesterday afternoon and I finally decided to flash simplegx rom. I went through the normal clean flash process while on latest twrp as usual. At the end of the flashing the rom, there is a message from the developer that the phone may reboot several times during first boot and it is not to be disturbed. No problem.
So i went on and rebooted as usual and it acted as it had warned me. But i got static on screen. Sometimes full screen static and some on the one third of the bottom screen. That got me a bit worried. It restarted 3-4 times with static on screen and then just darkness and no led. Never made it past the LG logo. After a long time, I pulled out the battery, placed it back in and powered up. same restarting and static but with a twist, now it is completely dead. The pc does not recognize it. I put it in the freezer for a while and then starting charging it. It woke up with 0% battery, no static, and got stuck and forced closed soon after.
Any ideas or suggestions are much appreciated!

tweengr said:
It was yesterday afternoon and I finally decided to flash simplegx rom. I went through the normal clean flash process while on latest twrp as usual. At the end of the flashing the rom, there is a message from the developer that the phone may reboot several times during first boot and it is not to be disturbed. No problem.
So i went on and rebooted as usual and it acted as it had warned me. But i got static on screen. Sometimes full screen static and some on the one third of the bottom screen. That got me a bit worried. It restarted 3-4 times with static on screen and then just darkness and no led. Never made it past the LG logo. After a long time, I pulled out the battery, placed it back in and powered up. same restarting and static but with a twist, now it is completely dead. The pc does not recognize it. I put it in the freezer for a while and then starting charging it. It woke up with 0% battery, no static, and got stuck and forced closed soon after.
Any ideas or suggestions are much appreciated!
Click to expand...
Click to collapse
Your device serials starts with 5xxx?
Sent from my LG-H815 using XDA Labs

steadfasterX said:
Your device serials starts with 5xxx?
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Nope. It starts with 601. Should have mentioned this crucial info. I should be good from the infamous bootloop side.

Managed somehow to get in download mode and flash a kdz successfully. Afterwards it restarted as it should, but froze at lg logo and forced shutdown.

tweengr said:
Managed somehow to get in download mode and flash a kdz successfully. Afterwards it restarted as it should, but froze at lg logo and forced shutdown.
Click to expand...
Click to collapse
Still sounds like the bootloop issue to me. I would say 601 isn't save I begin to believe. You have valid warranty? I would try to get a replacement board. Or is that a replaced board already?
Sent from my LG-H815 using XDA Labs

steadfasterX said:
Still sounds like the bootloop issue to me. I would say 601 isn't save I begin to believe. You have valid warranty? I would try to get a replacement board. Or is that a replaced board already?
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
I am beginning to believe that strongly too. I own it for a year and one month so there goes my warranty. Never had any other problem or board replaced.
Nahhh.. 150 euros minimum for the board? Better upgrade.
I am going to try the ILAPO fix that is mentioned in another thread and hope for the best. I can update the progress (if there is any) if it interests anyone.

tweengr said:
I am beginning to believe that strongly too. I own it for a year and one month so there goes my warranty. Never had any other problem or board replaced.
Nahhh.. 150 euros minimum for the board? Better upgrade.
I am going to try the ILAPO fix that is mentioned in another thread and hope for the best. I can update the progress (if there is any) if it interests anyone.
Click to expand...
Click to collapse
Sure let us know how it goes.. good luck

Related

[Q] Gray screen of death

Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:
mith13 said:
Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:
Click to expand...
Click to collapse
What happens when you do a factory reset? Does it load into CWM?
you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2
GSOD
nss007 said:
you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2
Click to expand...
Click to collapse
Hello,
Guys i did the whole unbricking guide but still when i restart the phone it goes into grey screen when the phone start up even after flashing the stock ICS and the Gb(No i was not able to gain access to CWM). The phone goes into grey screen and wont start up to set the account but if i revome the batter for a few min i can start it back up and go through the google account set up. But after a while if someone called me in the phone i cant hear what they are saying and they can hear me, if i restart is grey screen of death again. :crying::crying::crying::crying:
Thank you drumist for looking into this.
No i was not able to get into CWM. I have to do the unbricking guide to ICS was not able to go to GB as i cant root it goes into grey screen after the phone restarts while rooting causing the root to loose connection with the phone.
Please help.
I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached
happyneser said:
I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached
Click to expand...
Click to collapse
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:
Gray screen lg p930 = solved!
Problem solved successfully!
Help Please
happyneser said:
Problem solved successfully!
Click to expand...
Click to collapse
happyneser how did u resolve the issue.
Please advice i tried every thing in the book and did not pull though.
You need to check the power IC, and make reballing
I was treated to the service (good repair workshop), they said that one of chips was soldered askew.
I think it one of this - Qualcomm PM8901, PM8058 and PM8?7? I do not know exactly.
mith13 said:
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:
Click to expand...
Click to collapse
you might want to retract this statement if this issue is caused by faulty soldering and not CM10
Correction
KronicSkillz said:
you might want to retract this statement if this issue is caused by faulty soldering and not CM10
Click to expand...
Click to collapse
Dear Friend,
i believe i am still right the BSOD now a days Laptop are common mostly HP, its Due to the VGA chip being BGA(ball grid array) they are chips with small balls with soldering underneath them used for comm between the chip and the Bord. but went to chip overheats it melts the solder underneath and when it cools back down the solder get solid it a different area(we moving the phone like taking out of pocket or so) which causes lack of communication between chip and board(when they are back solid) it causes BSOD. I believe the Graphic chip in NITRO HD is using the BGA tech(It makes sense) so if our phone overheats too much the chances of De-aligning the solder in the chip is high cousin BSOD. We all know CM10 at the early stages caused overheating while in black screen coursing huge power drain in battery(we have stigmatic data with the help of battery analyst app).
So summer Nitro HD = BGA , CM10= overheating, Overheating=Bad for BGA(Causes BSOD) so overheating Nitro HD causes BSOD there u have it. i case if the phone really overheats while its in your pocket of in a uneven place and the solder goes out of place then you are in trouble like me.
Solution= Re balling or heat gun(temporary) Can FIX it.
So it's pm8028 near mdm9200
I got the same problem last weekend. I woke up and found the screen on and no sound from alarm clock. I checked and the phone got no sound at all.
I restarted the phone and got the gray screen. Late at the day the phone boot again but after another reboot it got the gray screen and never recovered.
I use CM10.1 and wind kernel with no overclock.
Too bad I didn't find any shop that reball the chips so my phone is dead
I got a i9305 today to replace it.
cn you fix the re-ball?
happyneser said:
So it's pm8028 near mdm9200
Click to expand...
Click to collapse
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel
jb4home said:
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel
Click to expand...
Click to collapse
Let your phone rest a bit before turning it on. still have gray logo?
constant problem since friday....
kidcalcium said:
Let your phone rest a bit before turning it on. still have gray logo?
Click to expand...
Click to collapse
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Can you enter recovery mode? If yes, do full wipe then flash your ROM.
jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Make sure the phone is fully charged before you try to boot it up, if it is fading out after the logo splash screen it either sounds like a dead battery or a badly flashed rom. You can enter into recovery by holding the volume down and pressing and holding the power button till you get prompted to wipe the phone.
I have had a couple of grey screens (or "black" screens) which I was able to recover from, simply by making sure the phone was powered off, then fully charging the battery for 4 hours, then booting into recovery and flashing a different ROM
nz
ok... will attempt to reload
will try and download and attempt .....
best and easiest place to get files??
tks

LG G4 NOT stuck in bootloop but not booting past LG logo [goes off]

Hi all, ok tonight/this morning at work while on my break i went to do my usual thing of having food and watching a tv show via cartoon hd about 2mins in and my phone switched off.....now i thought it was dead so plugged in the charger but no led light, or screen on to say its charging.....i did a bit of googling and find out about the bootloop thingy buuuuut mines not looping, its swtiching on to the LG logo [i did the bootloader unlocker thingy etc so it says tha in the top corner] then it goes off.......i also get pulsing blue led lights too.....if i press, hold the power button after i get nothing, i have to take the battery out and then its rinse and repeat
Hi,
Same thing happened to me today. I was taking a shot and it switched off and same scenario.It seems that we had encountered an bootloader brick in which our device enters in some special bootloader mode in which when you connect it to the computer in the device manager it shows up as Qhsusb_bulk. I read the whole internet and there is a similar brick with G3 the guys were able to fix it. Even there is a tutorial on how to do this which I think is applicable to our device. I was able to install the required drivers and etc. but there is one big problem - I followed the guide and came into one serious problem - we need a special mbn file so we can recover our device and the sad thing is nobody on the internet doesn't have it still. There are many people like us who got selfbricked G4 and cannot fix it without this file. Please if somebody can help us please share the file so we can fix our devices. THANK YOU !
Link to the g3 unbrick guide
ive seen lots about the bootloop issue, but the thing is mine isnt doing a loop [i have to take the battery out/ pop it it back in, to switch it on then after 10-20 seconds on the LOGO it turns off
thewhisper said:
Hi,
Same thing happened to me today. I was taking a shot and it switched off and same scenario.It seems that we had encountered an bootloader brick in which our device enters in some special bootloader mode in which when you connect it to the computer in the device manager it shows up as Qhsusb_bulk. I read the whole internet and there is a similar brick with G3 the guys were able to fix it. Even there is a tutorial on how to do this which I think is applicable to our device. I was able to install the required drivers and etc. but there is one big problem - I followed the guide and came into one serious problem - we need a special mbn file so we can recover our device and the sad thing is nobody on the internet doesn't have it still. There are many people like us who got selfbricked G4 and cannot fix it without this file. Please if somebody can help us please share the file so we can fix our devices. THANK YOU !
Link to the g3 unbrick guide
Click to expand...
Click to collapse
on G2 you get security boot error phone is detected as QHUSb_BULK. on G2 the fix was to enter download mode. in G2 vol up then plug usb.
using TOT method and flash tools . flash stock firmware fixed my soft brick.
not sure about the file you mention, maybe you do need it..
jamious-daywalker said:
now i thought it was dead so plugged in the charger but no led light, or screen on to say its charging.....i did a bit of googling and find out about the bootloop thingy buuuuut mines not looping, its swtiching on to the LG logo [i did the bootloader unlocker thingy etc so it says tha in the top corner] then it goes off.......i also get pulsing blue led lights too.....if i press, hold the power button after i get nothing, i have to take the battery out and then its rinse and repeat
Click to expand...
Click to collapse
I have the issue. I don't do anything special but my phone reboot and stuck on lg logo. But now my phone doesn't want to boot. Sometimes he detect when I'm trying to charge it but often not. Yesterday I boot on download mode and recovery but today it's impossible... I think I have some hardware issue ? Or software with the bootloader...
I don't know how to fix that without access to download/recovery mode :crying:
Same here. Sometimes it boots into recovery/download but most of the times it doesn't. It's a hardware problem I think as LG officially confirmed that there were problems during the building proccess of the first G4 series. I don't want to sound bad but soon or later all phones built before october last year will get into bootloop. I was hoping it won't happen to me - I'm very light user with only light standart apps with no games and other heavy stuff, so the problem wasn't caused by overheating by heavy multitasking. Anyway it happened and I'm pretty sure it's harware related but if somebody can provide the tot and mbn files I will be more than happy to try the g2/g3 unbrick method. The main problem is that these files are not available for h815. I found on other forum tot files for other variants than h815 So if somebody have the tot filesfor h815 please share so we can try to unbrick our G4. Thanks!
same thing heppened to my g4 this week. i called lg last night and they agreed to repair it. i'd just gave them a call.
I sent mine for repair today. I hope they will agree to repare it even that it's with unlocked bootloader and with rooted custom rom !!! What you think ? Will I have problems with them because of that ?
Happened with my phone as well. It was rooted so i was hella scared if they didn't accept my phone. But soon they told me phone's motherboard has gone bad and will be replaced. Got my phone with a brand new motherboard after a couple of hours.
P.s. all your data will be gone
Sent from my LG-H818 using XDA-Developers mobile app
clotveins said:
Happened with my phone as well. It was rooted so i was hella scared if they didn't accept my phone. But soon they told me phone's motherboard has gone bad and will be replaced. Got my phone with a brand new motherboard after a couple of hours.
P.s. all your data will be gone
Sent from my LG-H818 using XDA-Developers mobile app
Click to expand...
Click to collapse
So the same problem just happened to my lg H815 with unlocked bootloader, am really f***ed without my phone, gonna call LG UK tomorrow, anything in particular I should say? also looking for solutions I saw many people are starting to have this issue now too - any official comments from LG?
P.S. if you have an LG G4 you should start backing up all your data now
This literally just happened in the last 15 minutes to me as well. Random reboot right after I woke up the phone and now stuck on the LG splash screen. Light user here, never did anything with the phone that would have heavily stressed it physically or computing-wise, so I also concur it's an inevitability for earlier runs of G4 phones.
Luckily, I backed up everything through TWRP last Thursday by chance because I was updating Xposed to the latest version and swapping to a faster 128GB microSDXC. At worst, I might have lost a handful of unimportant text messages.
Not worth the time to try to figure out any cheap fixes myself, I just got done submitting a repair request to LG.
I ordered LG G4 H815 and I hope to not see any kind of these issues
irishlad99 said:
So the same problem just happened to my lg H815 with unlocked bootloader, am really f***ed without my phone, gonna call LG UK tomorrow, anything in particular I should say? also looking for solutions I saw many people are starting to have this issue now too - any official comments from LG?
P.S. if you have an LG G4 you should start backing up all your data now
Click to expand...
Click to collapse
Guy at service center said its internally communicated all LG G4's motherboard will have to be changed at least once.
And just say you dont know what happened exactly. Slept and in the morning my phone won't work
clotveins said:
Guy at service center said its internally communicated all LG G4's motherboard will have to be changed at least once.
And just say you dont know what happened exactly. Slept and in the morning my phone won't work
Click to expand...
Click to collapse
at least once?? many had sent phone , then again having bootloop after repair..???
raptorddd said:
at least once?? many had sent phone , then again having bootloop after repair..???
Click to expand...
Click to collapse
I have got my phone repaired for like 4-5 times. 3 times motherboard change, 1 time display change and 1 time volume button pannel change.
clotveins said:
I have got my phone repaired for like 4-5 times. 3 times motherboard change, 1 time display change and 1 time volume button pannel change.
Click to expand...
Click to collapse
all under warranty?? not counting display? or did you get dead pixel?
raptorddd said:
all under warranty?? not counting display? or did you get dead pixel?
Click to expand...
Click to collapse
Yup. All under warranty and counting display replacement as well. No dead pixels as well and phone was rooted once during motherboard replacement
Sent from my LG-H818 using XDA-Developers mobile app

LG G4 weird bootloop

I was regularly using my G4, it was on cyanogenmod 13 nightlys for a good while now and i updated it every week or so. (haven't updated it in at least 10 days this time but it shouldn't be an issue) Suddenly the device turned itself off and went into a bootloop. I found a couple of weird things with this bootloop.
1. it wont boot into the device ever. it just shows the LG logo for a few seconds, goes black for a second then repeat.
2. I cant enter recovery mode, i used the button combination and go to the "factory reset" screen, selected 'yes' twice and i should have been sent to TWRP, which i have installed. But instead it just took a while on the yes/no screen and then blacked out, and rebooted back into the loop.
3. Sometimes it goes a bit further in the loop, and gets a little into the boot animation i have. I found that letting it run a longer time gets me a higher chance to see my little boot animation.
ive heard there was a hardware issue with LG G4's that were bought back in September of 2015 but i bought mine in June last year so i don't think that's the issue.
i didn't backup my phone for a long time so i'd love to get my files back! (otherwise I'm getting a new phone in a couple of days but i still need it until then)
Any and all help will be greatly appreciated! thanks!
What is your phone's S/N?
Sent from my LG-H815 using Tapatalk
I have the exact same problem, my phone died like this yesterday. The colder the phone is the longer it runs without rebooting so that might be a hint for you, although i have never seen it boot up completely. Maybe you can put it in the freezer or something like that. I was lucky because i just switched to cm13 and make backups of all my data the day before.
joelalmeidaptg said:
What is your phone's S/N?
Click to expand...
Click to collapse
no idea. I know it hits some within a specific range but i did check the back of the phone where the battery is and it says there H815 0506 twice H815 0430 once and H815 0508 and H815 0501 both once. Does this mean anything? how can i check the S/N if its in a loop?
helgenet said:
I have the exact same problem, my phone died like this yesterday. The colder the phone is the longer it runs without rebooting so that might be a hint for you, although i have never seen it boot up completely. Maybe you can put it in the freezer or something like that. I was lucky because i just switched to cm13 and make backups of all my data the day before.
Click to expand...
Click to collapse
heard about that, i didnt try freezer because that sounds kinda stupid and i dont feel safe doing it but i put it in front of my A/C and it cooled down but i dont think it made any special change.
SynderBlack said:
no idea. I know it hits some within a specific range but i did check the back of the phone where the battery is and it says there H815 0506 twice H815 0430 once and H815 0508 and H815 0501 both once. Does this mean anything? how can i check the S/N if its in a loop?
I saw my S/N in the box the phone came in, right above the IMEI (mine is 602).
Click to expand...
Click to collapse
I'm sorry but it seems you both have THE bootloop problem not a weird bootloop.. It does affect many more than "bought in September" devices. Actually more of the June devices..
Sorry.
joelalmeidaptg said:
I saw my S/N in the box the phone came in, right above the IMEI (mine is 602).
Click to expand...
Click to collapse
EPa said:
I'm sorry but it seems you both have THE bootloop problem not a weird bootloop.. It does affect many more than "bought in September" devices. Actually more of the June devices..
Sorry.
Click to expand...
Click to collapse
just checked the box, mines 506.
Damn that sucks! Any way confirmed to fix this issue? I dont think warranty will fix a boot loader unlocked phone.
SynderBlack said:
just checked the box, mines 506.
Damn that sucks! Any way confirmed to fix this issue? I dont think warranty will fix a boot loader unlocked phone.
Click to expand...
Click to collapse
People in the US and some European countries (ie Germany) didn't have a problem getting it fixed under warranty despite unlocked bootloader, root or even custom roms (because it's a known hardware issue unrelated to software).
Others did.
Try, you got nothing lose..
As for a fix, there is a process that involves disabling CPU cores, has worked for some. Check http://forum.xda-developers.com/showthread.php?p=67149552
EPa said:
People in the US and some European countries (ie Germany) didn't have a problem getting it fixed under warranty despite unlocked bootloader, root or even custom roms (because it's a known hardware issue unrelated to software).
Others did.
Try, you got nothing lose..
As for a fix, there is a process that involves disabling CPU cores, has worked for some. Check http://forum.xda-developers.com/showthread.php?p=67149552
Click to expand...
Click to collapse
I bought the phone as an international phone from a phone store. I dont have an LG center here and if i try to ask the store to fix it under warrently i'll probably get turned down because the bootloader is unlocked (you can clearly see that in the LG screen)
I will try talking to them but with ~20 days of warranty remaining i doubt my success chances are high
I brought mine from a phone store unlocked too (Carphone Warehouse in the UK) and it also had an unlocked bootloader running Cm13.
When it started suffering the bootloop problem they repaired it no questions asked. Worth a go.
Mine done that but wouldn't turn on after I took battery out I didn't try asking on here but no luck so I took it to insurance and I ended up with the g5 as they had no g4 repaired and ready to come back to me in 24 hours lol. Carphone warehouse ? big thanks to them now to wait for g5 to get some good stuff ... ?
Sent from my LG-H850 using Tapatalk

Google Nexus 5X LG-H791 Bootstuck

Hi,
I got an issue last night with my Nexus 5X, he suddenly stopped without the possibility of restarting it.
The battery was 80% full and i never installed any rom on the phone.
It's not a bootloop because when i press power, google screen appears for 5-10 seconds then the phone shutdown again.
I tried to press power + volume -, but no option in the menu works.
I don't know what to do but to get in contact with the seller to make the warranty works, i get pissed for all the data on it :'(
Sorry for my bad english, it's not my mother tongue :crying:
Same issue
Mesek said:
Hi,
I got an issue last night with my Nexus 5X, he suddenly stopped without the possibility of restarting it.
The battery was 80% full and i never installed any rom on the phone.
It's not a bootloop because when i press power, google screen appears for 5-10 seconds then the phone shutdown again.
I tried to press power + volume -, but no option in the menu works.
I don't know what to do but to get in contact with the seller to make the warranty works, i get pissed for all the data on it :'(
Sorry for my bad english, it's not my mother tongue :crying:
Click to expand...
Click to collapse
I am having the same issue as you, I even managed to flash the stock 7.1.2 and it worked for 10 minutes then it froze and went back to not working at all.
I have no idea how to fix this and I am out of warranty.
i got issue 15 minutes ago too, dont know why it stopped.
i suffing web and suddenly it turn off screen.
i do all thing i can but nothing work:crying::crying:
my devices is Google nexus LG H790
Mine died on me a couple months ago in this same way. I do believe this is the bootloop or hardware failure that is known for the LG phones at the time. The V10, G4 and Nexus 5X have all been effected by it. When it happened I did some searching online and saw a video of someone putting it in the freezer for a short time to cool the motherboard and it turned on for a limited time. It was long enough for me to back up the stuff I need before it shut off again. I was also able to wipe and factory reset it another time the same way. It's been harder to get it to turn on lately. A better fix I saw (although temporary as well) was taking the motherboard out and using a heat gun to reconnect the solder. That is what I believe the issue is. But I haven't gone that route.
oh my.. it happened to me yesterday, now i see this... i flashed a new recovery and nothing, it passes the google screen to black.
Ill try the freezer thing to see what happens
Hello,
Thank you all for your answers & testimony ^^ , how long did you put it in the freezer?
This manipulation can kill the warranty ?
Mesek said:
Hello,
Thank you all for your answers & testimony ^^ , how long did you put it in the freezer?
This manipulation can kill the warranty ?
Click to expand...
Click to collapse
i had it like 20 miutes and it worked a few minutes, now im trying longer...
as for the warranty, i dont think it has anything to do... its like when u go to the mountains or if u live i a really cold country :lol:
This is how my phone acted before it eventually boot looped. Letting it sit in the freezer for a while would get it to go into the recovery menu, but it would not enter recovery or boot. The only way I got it to actually boot was using a hair dryer on the motherboard. But it immediately froze once unlocked. It also bootlooped. I got it to boot for a long period only by using a heat gun on the motherboard. Second time around I used a higher setting and it acted normal for 9 hours. But then it rebooted on its own and eventually bootlooped again.
A video In Spanish, but good walk through and you can just follow the video with subtitles.
https://www.youtube.com/watch?v=Z7AmTsC4N2c
Attempt using a hair dryer:
https://www.youtube.com/watch?v=SD25mdrgAys
Same guy but after using a heat gun:
https://www.youtube.com/watch?v=Cqh2x-TGnCY
Mesek said:
Hello,
Thank you all for your answers & testimony ^^ , how long did you put it in the freezer?
This manipulation can kill the warranty ?
Click to expand...
Click to collapse
I only put it in there for maybe 5 to 10 minutes. The longer it's in there the more condensation builds up on it. This is the video I watched that gave me the idea. He talks about it in the beginning. So I just tried it.
https://www.youtube.com/watch?v=SD25mdrgAys
EDIT: I see the post above me has the same video.

Nexus 5x died with no warning

Been using my 5x for 18 months or so, standard Android 7.1, etc. Pulled it out of my pocket a couple hours ago and it is totally dead! Had about 75% battery when last used.
I'm unable to get any response out of it, no charging indicator, power + volume keys doesn't work. Just totally dead.
Any ideas? Will Google replace it for a fee? I'm on a trip for another few days and will really miss it -- hope I don't need it for something important.
Sent from my SM-T700 using Tapatalk
Same happened to me while ago. But still no luck with this. To fix I believe I need access to boot menu which I couldn't
Update: For some reason, I was able to get into the initial screen that you get by holding power and volume down. However, none of the three options work from there. All I get is a Google logo for several second and return to darkness.
Sent from my SM-T700 using Tapatalk
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
shut_down said:
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
rochrunner said:
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
my nexus 5x is going to die . i opdate it too android 8 and work with telegram . then it turn off and is not turn on . after 1 day when press power key the notification light is turn on. i cant go to recovery or downloaD mod . please help me
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Voicebox said:
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Click to expand...
Click to collapse
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
rochrunner said:
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
Click to expand...
Click to collapse
Yeah, they replaced mine at 14 or 15 months in. By then it was such an issue that the tech guy didn't even bother making me do all the troubleshooting steps before he said he was handing me off to the guy to set up the replacement.
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
maltinbay said:
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
Click to expand...
Click to collapse
1 hour. It works as usual. Hasn't died since I took it out, but I'm not getting my hopes up.
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
purplepenguin said:
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
Click to expand...
Click to collapse
I believe you should be able to get the phone to stay alive long enough to do everything you mentioned, after a freezer treatment.
In my case, the phone has actually stayed alive continuously after the freezer treatment but I'm not getting my hopes up.
Alex Wood said:
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
Click to expand...
Click to collapse
lolwut?
Same things happened to my phone...it was 50% charged and all of sudden... The phone went off...still trying to find out....
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
.bucch said:
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
Click to expand...
Click to collapse
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
machoman1337 said:
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
Click to expand...
Click to collapse
Oh, I see. Thanks anyway.
I'll see for myself.
there's a nexus 5x extinction in progress
there we'll be no nexus 5x alive in a while
having nothing but rubbish in your hand after 2-3 years is not a pleasure and this is a shame for lg

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