Hi all, my phone began developing a problem with the data and phone signal a little bit over 24 hours ago. Data will show only 4G, not LTE, but I cannot use any data enabled apps. Phone signal was not working even though I had full bars. I checked with T-Mobile and there were no outages. I was instructed to exchange the SIM card, which I did, with no luck. Curiously, when at home and on WiFi I could access data and make phone calls as usual, not on WiFi calling though.
I put the new SIM on an old Nexus phone and it works as it should. Could the January security update be the culprit? It worked fine after the update until yesterday, and no error messages have shown up.
In any case, a replacement unit is on the way.
Thanks for any input given.
Guatiao said:
Hi all, my phone began developing a problem with the data and phone signal a little bit over 24 hours ago. Data will show only 4G, not LTE, but I cannot use any data enabled apps. Phone signal was not working even though I had full bars. I checked with T-Mobile and there were no outages. I was instructed to exchange the SIM card, which I did, with no luck. Curiously, when at home and on WiFi I could access data and make phone calls as usual, not on WiFi calling though.
I put the new SIM on an old Nexus phone and it works as it should. Could the January security update be the culprit? It worked fine after the update until yesterday, and no error messages have shown up.
In any case, a replacement unit is on the way.
Thanks for any input given.
Click to expand...
Click to collapse
~2 days after I updated my phone black screened and got stuck in a boot loop with no access to safety mode or the keypress boot menu. My phone battery seems to have died from three days straight of bootlooping (placed it on the charger to attempt to flash) and it no longer works at all. I'm sure it's all coincidental but this was 6 days after my warranty expired. I had the feeling this update had something to do with it as well.
Suspenced said:
~2 days after I updated my phone black screened and got stuck in a boot loop with no access to safety mode or the keypress boot menu. My phone battery seems to have died from three days straight of bootlooping (placed it on the charger to attempt to flash) and it no longer works at all. I'm sure it's all coincidental but this was 6 days after my warranty expired. I had the feeling this update had something to do with it as well.
Click to expand...
Click to collapse
In my case I got a refurbished S7 from my carrier as a warranty exchange. I have had it for a day only, and so far so good. I did not get bootloops or random restarts on my S6 though. On wifi everything worked correctly.
Related
My 3 month old galaxy nexus lost the ability to connect to the cell network, wifi and bluetooth are fine but when i scan for an apn it errors out, and i can not add an apn manually. i followed the thread to bring the phone back to factory defaults and re locked it like it was going back for warranty and that did not help, so it has the factory radio, bootloader, recovery and os 4.0.2 on it now.
do i have a $600 paper weight now? has anyone ever heard of this happening?
More than likely a SIM error if you've restored to stock and it still happens. Do you have another device or SIM to swap and test?
the sim is now in my blackberry torch that i have as a back up phone and working, even with out a sim in it there is no notice on the screen that says please insert sim card, but i am not sure if thats normal or not.
looking at the *#*#4636#*#* screen the radio keeps going from emergency calls only to radio off and back again.
edit: it does say no sim inserted, but its only on the lock screen so i missed it.
so looks like i am screwed with this phone, the store i bought it off the guy is freaking out saying why did you root it, (he keeps calling it jailbreaking) why didn't you just leave it alone, my response is why did you put those rims on your car, why did you change your desktop wallpaper, what can i say, i love AOKP rom.
but this is a hardware related problem, i put the stock radio and everything back to stock so what else could it be but hardware?
has no one ever heard of this problem with a gsm galaxy nexus?
The only time I saw this issue someone flashed the AOKP tablet rom.
El Daddy said:
The only time I saw this issue someone flashed the AOKP tablet rom.
Click to expand...
Click to collapse
i had been using the aokp rom for a few days before this started, and i just checked that is was the gsm nexus rom.
what fixed it on the one you heard about?
grinmaul said:
My 3 month old galaxy nexus lost the ability to connect to the cell network, wifi and bluetooth are fine but when i scan for an apn it errors out, and i can not add an apn manually. i followed the thread to bring the phone back to factory defaults and re locked it like it was going back for warranty and that did not help, so it has the factory radio, bootloader, recovery and os 4.0.2 on it now.
do i have a $600 paper weight now? has anyone ever heard of this happening?
Click to expand...
Click to collapse
You are not the only one buddy. I am just south of Chicago and mine hasn't worked for over a week. I have full signal bars, but 7/8 of the time it reads that I'm not connected to the mobile network (as in my signal bars hardly ever turn blue). Even if it looks as if I have a connection EVERYTHING just times out. I haven't had the nerve to send it back to Singapore for a repair. The only reason I even own this phone is due to my drug abusing postal carrier inputting they delivered my GS2 and then simply didn't. Without signature verification its just a he said/ she said.
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
G1ForFun said:
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
Click to expand...
Click to collapse
Its scary how often this has happening...your probably the 5th person on xda who had this happen to them that i saw...Your efs folder probably got corrupt somehow and there is now way to restore that. You're going to need a get a warranty replacement...
Black listed?
Sent from my SAMSUNG-SGH-I717 using XDA
shehrammajid said:
Its scary how often this has happening...your probably the 5th person on xda who had this happen to them that i saw...Your efs folder probably got corrupt somehow and there is now way to restore that. You're going to need a get a warranty replacement...
Click to expand...
Click to collapse
I have read about that happening before, just don't know why it would have happened out of nowhere. Chalking it up as stuff happens.
funziebear said:
Black listed?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I asked them and they said it was in good standing.
G1ForFun said:
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
Click to expand...
Click to collapse
I bet you were fiddling around with radios huh? I messed around flashing alternate radios to mine and my girl's phone and her phone was having this issue. Nothing would fix it, good thing I created a nandroid backup because all issues were fixed after I flashed back.
IRIE4IPIER said:
I bet you were fiddling around with radios huh? I messed around flashing alternate radios to mine and my girl's phone and her phone was having this issue. Nothing would fix it, good thing I created a nandroid backup because all issues were fixed after I flashed back.
Click to expand...
Click to collapse
No...I wasnt doing anything to the phone. I had been running the same rom for about two weeks and was enjoying the luxury of amazing battery life.
While I was browsing the net on my phone, it lost signal...since then it hasn't returned.
I did do a warranty exchange so hopefully I will have a working device soon.
If anyone is feeling that their Galaxy S2 is slow, then just use a g1 for a day
Sent from my HTC Dream using XDA
Well hot diggity damn
I got a brand new in box galaxy s2 from t-mobile
$5 is all it cost me. Today is a good day.
Date on box 3/20/12
Made in China
My old galaxy s2 never did gain the ability to reconnect to the network...so strange. Happened on its own.
Hey guys. I just got a Galaxy Nexus from Best Buy yesterday and I was pretty excited until I walked out the door. I tried texting my friend and the phone could hardly send texts, most of them caused a red exclamation to pop up next to them. I also tried sending out calls and the phone would just be silent for a couple seconds and then it would automatically hang up. I also was dropping 4g when I tried to use it (but I did have it intermittantly). I tried dialing *228, but a message always popped up saying "Call not sent" when I did so.
Having these issues, I went back to Best Buy. They said it was probably because it was taking awhile for the phone to fully be on the 4g network, but they troubleshooted anyways. They tried updating the PRL (which didn't work). They tried doing software and hardware resets. They also ended up going through 4 different sim cards that all did not work, so they had to call Verizon to try and fix it. Verizon said that the phone wasn't even shown as activated on their system. So what they did was activate a sim card before putting it in my phone. My phone activated fairly quickly after this and seemed to be working well. My signal had full bars, my 4g was working. They did test calls and texts and it worked perfect. So, they gave me the phone and told me I should be all set. 5 minutes down the road I start trying to use it, and my signal was cutting in an out. So I tried making calls and texts and they worked, and I went on my 4g and it worked. But slowly as the day progressed the service got worse and worse and now today, my phone is even worse than how it was when I started. It is constantly "searching for service" and now I never have a signal. I don't know whats wrong with this phone. Is it software? Hardware?
I checked and I am on a software revision 10 phone, which from reading I thought was supposed to fix many of these problems. I am also on the latest software and baseband update.
I have a very weird problem on my S3 and I have looked everywhere and I can't figure out what's wrong.
I have a stock unrooted S3 on 4.4.2. Recently I took the phone overseas and had it unlocked, I don't know quite how the person unlocked it, but when I got it back it was having a lot of problems. All my Data was wiped, but still unrooted but showing many errors. I was having an error every time I opened my contacts saying android.process.acore has stopped. I was also having trouble getting signal with a local sim card, at the time I thought it was some setting I didn't know about or that it was the network that was messed up. Then when I got home I continued to have with my at&t network, always showing no signal and no data, when I did have signal it would cut out in a few min and when I got Data it was only 2g.
So what I did was install a stock rooted rom that I had been using before, this rom took care of a lot of the errors but wifi doesn't work on it, so I had to install a kernel which was verson 3.4.0-g2d4cae8 ktoonsez, this took care of the wifi problem.
Then I looked around a lot for reasons that my network wasn't working. One potential problem was APN, I checked that and mine was correct. There was also a problem listed with IMEI and that was fine on my phone too. Then I finally found that sometimes you can reinstal NV items and that can fix your network issues. So I found a site that had NV items to fix LTE and flashed that on my phone through odin. That actually took care of my network issue! I can get network now and get LTE, luckily saving my phone from being completely useless.
Now I have a completely diff issue and I don't know if I'm missing something similar to that to fix it.
What happens is that I constantly only have 1 signal bar, then when I start making a call or send a text I all of a sudden have 4 or 5 bars. So I have signal, but somehow its not registering properly. I would be okay with this considering my phone is at least letting me make calls even though it takes a bit longer to connect, but the problem is that it's been heating up a lot and the battery has been dying 3 times a day when it used to last an entire day. Looking up this problem I found that this problem is common when you have no signal. Also when I think when I am closer to a tower then my phone has 3 bars most of the time and the battery lasts longer, aka when I was in downtown Houston I only had to charge my phone once during the day as opposed to 2 times.
Anyone have any Idea how I might be able to fix this problem. My mom had her phone unlocked the same way but she is still on official stock rom with root, and is having the same problem, so I'm pretty sure it was the unlocking process and something similar to the NV items. Maybe I needed to install a whole NV items file instead of just the LTE segment? Sorry this was so long, and maybe rambling. Let me know if you guys need any more information.
Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
xbrad said:
Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
Click to expand...
Click to collapse
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
apatcas said:
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
Click to expand...
Click to collapse
Nope, using a normal sim card from ATT.
Lucky a simple restart fixed it, I'm at wits end how to fix this issue....making work very difficult lol
Going to run phone without wifi today and see if the issue comes up off wifi.
Okay, so tested today without using wifi. And while not as frequent, it still did lose connection just now. And I had to toggle wifi off/on for it to regain connection....
Guess my last step is to reformat the phone
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
hamagc said:
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
Click to expand...
Click to collapse
Interesting, going to try some stuff tomorrow to see what I can figure out.
I was away from my house and had no issues, so starting to think maybe it's my location....but not sure.
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
MovingZen said:
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
Click to expand...
Click to collapse
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
xbrad said:
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
Click to expand...
Click to collapse
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
MovingZen said:
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
Click to expand...
Click to collapse
I've noticed it less with Android 13, but android 13 broke my Tesla Key functionality....so not sure that was worth the trade off xD
Yeah, I haven't been able to pin point any specific cause which is super annoying....
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
hamagc said:
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
Click to expand...
Click to collapse
That's interesting though, maybe I just need to go talk to ATT as much of a pain in the ass as it is -_-*