Ok guys, i dropped my phone in a case like 12" on carpet. It immediately shut off. If i charge it, it just goes through a loop of sorts, like if the battery was totally dead. I can get it to boot into recovery just fine, it just seems like its not holding a charge. Im thinking dead battery? Since its an S6, swapping isnt easy.
Any ideas? Anyone experienced this before? I searched pretty good, but to no avail. Thanks in advance.
Oh, and if i take it off the charger, immediately dies. Was at 50% when dropped.
Took it to Sprint service center. They swapped out a new battery, everything is good as new. Weird that a fall could damage the battery? Or maybe just came unplugged on the inside, and they conned me into a new batter?. Either way, fixed.
Related
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
I've read through the forums and I saw a few similar problems like this but it seems like it those they were stuck at the bootloader, and that's not the case for me.
Basically the battery was down to 14% and I turned off the phone last night intending to charge it this morning. Somehow the battery dropped to 1% by the time I went to turn it on this morning, and it shutdown (really just lost power) right after I started it. So I go to plug it into the wall charger and then:
charge light comes on
after a few seconds charge light goes off
the phone tries to boot (does little vibrate, shows splash)
after the splash screen, phone loses power
charge light comes back on
then tries to boot after a few seconds.
repeat
If left unplugged the phone just sits there dead, but upon plugging it in, it tries to boot.
I've seen it where the phone doesn't have enough power to boot and just needs to be charged for a while, but I can't seem to do that here.
Anyone have any idea how to prevent it from trying to boot after the AC adapter is plugged in?
Thanks
arimp said:
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
Thanks
Click to expand...
Click to collapse
If you're desperate...you might try doing a hard-reset.
Why would that help? I don't know...except sometimes when really stuck it helps to just change the situation...try something completely different.
Of course, a hard-reset deletes all data and applications that you've put on the phone, which is why I suggested it as a recourse if desperate.
Probably keep the phone plugged in while doing hard-reset.
Same problem, solved by itself
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
nradu said:
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
Click to expand...
Click to collapse
Yes, it goes without saying -- though it's good you did -- that if you have access to another battery that's an obvious thing to try first.
The hard reset is worth trying, in general, for otherwise-unresolvable phone issues.
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
devis said:
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
Click to expand...
Click to collapse
So it was indeed a dead battery. Oddly I found someone who had a CMDA TP2 from Verizon (mine is GSM TMO), and was able to pop my battery into their phone for a minute or two and charge it to about 5%, then put it back in my phone and all was well. With their phone, plugging in the charger did not cause the phone to start up and then power cycle.
That's really weird "glitch" if you want to call it that. So mental note, don't let the battery run down too far.
I hooked up my TP2 to the charger after school and my phone seemed to be fine.
The battery is kinda weak these days and I should probably buy a replacement, but I haven't had anything happen quite like this...
Late in the night, I checked my phone and noticed it was in an endless loop of - vibrate, then show stock pinkish and white welcome screen (Tmobile), turn off, repeat. I vaguely remember the screen turning on and off earlier in the day, but I didn't pay much attention until now.
So, I took the SDCard out thinking it was XDAndroid messing things up, but it continued to loop on and off.
Then, I took the battery out to see if I could get it to start with just the charger. It would not. I thought this was strange, since I took the battery out while it was plugged up a few days earlier and it stayed on.
I also tried the tiny little reset button in the hopes that it would stop the loop. But of course, that didn't help.
Eventually, I pulled out my old Tmobile Dash. The old Dash booted fine yet I haven't charged it in several months. Everything about this old phone is excellent, and to this day I think it's one of HTC's finest phones.
I looked at the batteries. Same power connectors, nearly the same output. 500mAh difference between the two, but they had the same voltage. So I stuck the Dash battery into the Touch Pro 2. Unfortunately, the Dash's battery has a tiny notch on it that prevents me from using it. Looks like I could tear that off easily... but I figured it was there for a reason and looked online for solutions.
I couldn't find anything online that seemed to help.
So... I tore the little notch off of the Dash battery. It was a lot easier than I thought it would be, since it's not actually part of the battery, but instead part of the plastic wrapping around the battery.
After that I was able to line up the connectors and hold the battery in place. I didn't have to touch anything and the phone came to life.
Oh great! I thought. Then I plugged the phone to the charger and took the battery out. The phone died. I was surprised that the phone couldn't stay on as I've seen before. I tried this a few times, switching the batteries out as fast as I could.
No matter how fast I switched them, the only result would be an endless boot loop and no charge.
At least now I knew it was the battery. I had assumed it was XDAndroid (I had just installed the October kernel - which by the way is much more stable and fasterthan what's used in the July FRX07 release package).
Since Android wasn't suspect anymore, I thought I'd try booting into it with the Dash battery. Once it was done booting into Android, and with the charger connected, I took the battery out.
It stayed on.
Now I was getting somewhere!
I put the original battery back into the Touch Pro 2, put it in Airplane mode (turning off all wireless devices), and now it's charging.
It was kinda funny to see the charging levels during this process. It was at 94% with the Dash battery, then I took out the battery and it stayed there. After putting in the TP2 battery it went down gradually to 54%, and it probably sank lower before rising again. It's now at 71% I'm thinking of maybe turning it off and leaving it connected to the charger to see if it'll start with the loop again. If it doesn't start a loop, then it'll charge faster since it'll be turned off.
Long story short:
When this happens to your Touch Pro 2, it's your battery. I don't recommend fooling with a Dash battery like I did, instead, buy a stand alone battery charger like this one: http://www.amazon.com/Travel-Charge..._1_4?s=wireless&ie=UTF8&qid=1318308064&sr=1-4
Or maybe buy a brand new battery. Don't buy cell phone batteries from Amazon though, try getting it from HTC if you can.
My experience sucked, and I hope this post will be of some use to other people still using this particular phone.
So I have had my SII for ~6 months now, and I love it. I have never had a single problem with it until last night. My phone was at ~30% battery, and it was charging while I played a game. As soon as I completed a level, the phone just shut off. It won't turn back on, and it won't charge. There is no water damage to the phone, and something incredibly weird keeps happening: If I take the battery out of the phone and plug the phone up to the charger, the screen will flash on and off as if it was being supplied power. But the second I place the battery in the phone, nothing happens. It is almost as if the battery on the phone just gave up. I finally got frustrated and tired of tinkering with it last night, so I placed it on the charger and left it there for nearly 8 hours. Nothing has happened to the phone- no drops, water damage, etc. I have no idea how or why this could have happened and I haven't seen a single other thing on the internet similar to mine.
I have a strong urge that the battery is just done, and a new battery from the AT&T store will solve the issue.
Thanks- any help is appreciated.
Crap, wrong forum. I can't even read right today haha.
Oh, and my phone isn't edited in anyway. No roots.
As the title says, my device has started doing this for about a week. I can even have a fully charged battery, but if I disconnect the charger, within 5 minutes, my device screen will make some weird glitchy thing and turn off. I've tried multiple ROMs with no dice, so it's a hardware problem. I'm hoping it's just a battery issue, as I can't really afford another device at the moment. Thank you for your time.
have you tried a different charger?,
battery issue an not hardware
I had the same problem. I bought the phone from craigslist an got an awesome deal on it. got it home started playing with it an it kept doin random reboots. after awhile it just wouldnt boot back up unless i took out the battery an reinserted it. However on the charger it worked fine. luckly i had insurance, i went to the sprint store they ran "tests" an determined the phone was bad. Cool im getting a new phone. 3 days later i go to pick up the replacement. They put my old battery in the new phone an low an behold same issue, i went on amazon bought a battery for $10, a samsung oem battery btw,, an the phone is perfect, Hope my insight helps with ur issue
I am so frustrated right now. I recently did a weekly update to the newest Slimkat rom. About 2 or 3 days after I did that I noticed my phone get extremely hot. Moments later the phone shuts off and goes to a battery screen. When I tried to turn the phone back on it would not leave this battery screen. It was plugged in to the charger at the time and when I unplugged it the phone went blank. I tried taking the battery out of the phone and letting it sit there for a couple minutes. When I put the battery back in and turned it on it wouldn't start up. I put the phone back on the charger and when I did that it looked like it was going to boot up. Before it gets into android it goes back to the battery screen. I also cannot take the phone off the charger without it powering off completely. I think the battery might be completely dead but I wanted to check to see if anybody else had any ideas. I might just order a new battery but I am not sure if that is going to help.
I just ordered a replacement battery online. Guess I will see where that leads me.
Hopefully it's the battery.
I would recommend getting a brand new OEM replacement battery.
indigofilipino said:
Hopefully it's the battery.
I would recommend getting a brand new OEM replacement battery.
Click to expand...
Click to collapse
Well crap... I just purchased an Anker battery and I am just having the same problem. I think my phone is just dead from being dropped one too many times. is there a picture of what the inside of the phone should look like? I am going to crack it open to see if I can find any visible damage.
I answered my own question
Ugh... I solved nothing and only added more questions to what the heck is going on. At this point I think i need to buy a new logic board for my s3 to fix it... Since that sounds expensive I think i am going to buy a new phone...