Device Stopped Charging with USB C Source Until a Reboot - Google Pixel XL Questions & Answers

I went to use a portable charger with USB C connector (Anker) and my Pixel XL did not indicate that it was charging. I had another cable that is USB A to C. When I plugged that into the USB A port it worked.
Thinking that the issue was either with the USB C port on the charger or with the cable I did some playing around when I got home. No combination of USB C cables or chargers would charge the phone. Any USB A to C worked.
This morning, just for kicks, I shut down and restarted the device. And..... all is as it should be on all cables/chargers. Very strange.
Has anyone else experienced this or is able to offer a possible explanation?

Hey kenorian,
No new info, but there is a thread discussing this issue with a small handful of people.
https://forum.xda-developers.com/pixel-xl/help/charge-boot-t3535269
For me, Google RMA'd me a new device, except for a single instance, the charging issue has not returned in a few weeks with the new device.

Related

USB C Wall Charger, multiple USB C Ports

I have two Xps laptops, and we have now two pixel 2's at the house all USB C.
Most chargers are 1 USB c port with multiple regular USB ports, and the Aukey that has two USB c ports failed spec.
Anyone know of any wall charger with multiple USB C ports?
This one has 2 C and 4 A ports. It gets good reviews.
Didn't see any others with more than the 2.
https://www.amazon.com/60W-Port-USB...1510687883&sr=8-308&keywords=usb+c+headphones
Ohgami_Ichiro said:
This one has 2 C and 4 A ports. It gets good reviews.
Didn't see any others with more than the 2.
https://www.amazon.com/60W-Port-USB...1510687883&sr=8-308&keywords=usb+c+headphones
Click to expand...
Click to collapse
So that link is for an item with two different skus, which are actually 2 different charges with most of the reviews for the OG fast charge w/o the USB C.
Here is a youtube review of the one with USB C.
https://www.youtube.com/watch?v=N_K2kc5fHTk
It basically fails to fast charge the phone in the regular usb port.
That being said what i am most afraid of is the USB C port always being on. Which is a problem, because with phones such as the pixel that now use the USB C port as a headphone jack, if the USB C port is always on, on the charger, and the pixel thinks it's a headphone connection port it can cause the phone to get damaged.
Being that the charger failed basic charging specs it claims, i doubt the charger is USB c spec. Thank you for the suggestion doh
I suggest avoiding this product doh
Drops77 said:
So that link is for an item with two different skus, which are actually 2 different charges with most of the reviews for the OG fast charge w/o the USB C.
Here is a youtube review of the one with USB C.
https://www.youtube.com/watch?v=N_K2kc5fHTk
It basically fails to fast charge the phone in the regular usb port.
That being said what i am most afraid of is the USB C port always being on. Which is a problem, because with phones such as the pixel that now use the USB C port as a headphone jack, if the USB C port is always on, on the charger, and the pixel thinks it's a headphone connection port it can cause the phone to get damaged.
Being that the charger failed basic charging specs it claims, i doubt the charger is USB c spec. Thank you for the suggestion doh
I suggest avoiding this product doh
Click to expand...
Click to collapse
That's unfortunate. Ah the growing pains of being early adopters of USB-C. Still reminds me of the early days of HDMI. Lot of misinformation and improperly speced items. eventually it all smooths out.

Connecting P2XL to USB-C to USB-C via motherboard

I can't figure this out... I have an ASRock Motherboard Motherboards Z370 EXTREME4 motherboard with a USB-C output on it and using Win10. I've tried using the P2XL USB-C to USB-C cord to connect my phone to the computer to transfer files. I get nothing that shows up on the phone, yet everything is updated and working on the computer.
Any ideas?
Also as a side note, I have a dozen or so regular USB-C cords. Only 1 actually works just connecting it to a USB port on the computer. Some don't recognize anything, some will recognize the phone and let me transfer files only to have it drop the connection and reconnect to the phone. The 1 cord that actually does work, works as expected. Also this same issue happened on my old PC as well. Only 1 cord works with this phone and everything is updated. I've tried other computers with same issue.
I've also noticed I can only charge my phone with a couple of 120v USB outlets. Lots of them won't charge my phone, even though the phone says it's charging.....just never gains any charge.
I have a pretty similar issue with a C to C connection using my Razer Blade. I have this happen with the OEM cable and a couple of non-OEM C to C cable. I can't remember ever having an issue with my HTC 10 using a C to C, or when I use a USB A to C cable with this phone. While I'm not entirely convinced it's not my USB C port on my laptop, more evidence points to it being my Pixel rather than the port.
It's not the biggest issue for me because it's not a constant hindrance and I can usually get any transfer to finish.
Think I've been down this road... No fix. No idea what is happening or why.
The only option I have is to use my 1 cord to transfer. I usually am transferring several gigs at a time. I never had this issue with same cords for my original pixel XL.
What gets me is I even has issues using us chargers even. They say it's charging but never gain any charge.
Kind of thinking my phone has been defective
Wiped it yesterday and tried again with the OEM USB-C to USB-C cable, no luck even recognizing the phone, even to charge. I did however use a USB-A to USB-C 3.0 cable that didn't ever work originally and it copy 15gb of music without an issue.
I'll keep testing, as well as test it on the chargers that didn't work previously. I will also contact ASRock as I believe possibly my motherboard's port for the C-to-C not to work with the phone. It's not the worst thing not being able to use it, as I'm happy I can finally transfer files at 3.0 speeds now! SO MUCH quicker copying files back onto the phone than when I pulled them off!

Problems with USB-C connector?

I noticed that when I connect the phone via an USB-C cable to my computer or to an USB stick, the connector only works in one direction, like in the old USB-B days. When I rotate the plug it no longer works reliable.
Haven't faced such an issue. You should try another cable and if the issue is persistent, maybe the USB connector itself is having issues and you should reach out to Nokia service.
I tried several cables and eventually got in contact with retailer and received a new device. On the night before the new device arrived, I couldn't really charge the phone. Hopefully this won't happening again.

Having trouble with OTG and PD charging in Pixel C

Recently I found plug in any OTG devices or PD charger in Pixel C will have a same issue. These devices will only works with one certain face of type-c plug and won't work with another face. But type-c plug should work with two faces plug in to devices. Is I broke my Pixel C's type-c port or it is a compatibility issue.
PS. I know usb type-c is using a CC pin inside the plug to recoginze the current face that plug in.
Mr said:
Recently I found plug in any OTG devices or PD charger in Pixel C will have a same issue. These devices will only works with one certain face of type-c plug and won't work with another face. But type-c plug should work with two faces plug in to devices. Is I broke my Pixel C's type-c port or it is a compatibility issue.
PS. I know usb type-c is using a CC pin inside the plug to recoginze the current face that plug in.
Click to expand...
Click to collapse
Sounds like either you have a dead contact on one side of your plug or some corrosion maybe
Sent from my Pixel 4 using Tapatalk

Won't reboot unless plugged in

Hello everyone.
So I have a few issues which I am guessing are all somewhat related.
TL;DR
1) Android auto stopped working
2) if I reboot. It will just power off and needs to be plugged in to power back on
3) usb c to usb c only works one side not both sides. But usb a to usb c works both directions.
Note: my wife has the same phone and had none of these issues with the same cables and such. So it's not cables issues. We also have the same OS.
The longer detailed version.
First issue. Android auto stopped working. At first it told me that there may be an issue with the cable and that I should get another cable. I tried my wife's pixel 3 xl and it worked fine. So it's not the cable issue. I tried restarting. The phone did not. So I plugged it in and it powered on. Now the phone will only boot if it is plugged in. Plugging the phone into the car usb a to usb c it charges on both side of the cable but there's no longer any warning about the cable for Android auto. Again my wife's phone works with the same setup so it's an issue with my phone. Then when plugging my phone in using the oem cable I noticed it only chargers using one side. The other side fails. Tested my wife's phone and both sides work. I then test my wife's cable and same issue with her cable for my phone.
OS 11 RQ1A.210105.003
I did a factory reset but same issues remain.
I'm open to using a ROM if it will fix the issue.
I saw a few posts on google forums about this issue but not fix/solution so I was kind of wondering if a ROM would possibly fix this issue.
Thanks so much for any help.
Willing to try most items as phone is out of warranty and I really like Android auto and hate not having it.

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