yellow spots on display when the phone heat - G3 Q&A, Help & Troubleshooting

After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?

DzJoker said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
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Click to collapse
I have seen other posts about this issue. The suggestions were mainly that the LCD should be replaced.
Sent from my LG-D851 using Tapatalk

SofaSpud said:
I have seen other posts about this issue. The suggestions were mainly that the LCD should be replaced.
Sent from my LG-D851 using Tapatalk
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Click to collapse
so sad for me, i thought lg g3 was good phone for me, well i guess i'll sell it :crying: thanks for yr help mate

Yes, the LCD is most likely damaged, but all is not lost yet. The poor thermal design of the G3 leaves it susceptible to heat build-up if used heavily for an extended period of time.
My gfs G3 overheated so I put a 15x15mm thermal pad on the SoC of both her and my G3s. Saw an instant 10 degree Celcius drop during heavy use and a 15 degree drop when idle for both of our G3s. I strongly recommend you do the SoC thermal pad mod. However, I've read that some G3s were designed with a plastic frame instead of the metal alloy frame that most G3s have. If this is the case, then obviously the thermal pad mod will not work.

Related

Cracked Digitizer and LCD Damage

hello everyone,
My friend's OG Pro was drop but can still power on (vibrate upon charging). The device has a 1 inch hairline crack on its touch screen digitizer but the LCD only shows a blank/no picture display when turn on.
I find this weird cause in most cases I notice that OG Pro LCD is pretty much durable even if the digitizer has a small web cracked.
Has anyone here have similar situation as my friend' phone?
Sent from my SGH-T959 using XDA Free mobile app
souleater11 said:
hello everyone,
My friend's OG Pro was drop but can still power on (vibrate upon charging). The device has a 1 inch hairline crack on its touch screen digitizer but the LCD only shows a blank/no picture display when turn on.
I find this weird cause in most cases I notice that OG Pro LCD is pretty much durable even if the digitizer has a small web cracked.
Has anyone here have similar situation as my friend' phone?
Sent from my SGH-T959 using XDA Free mobile app
Click to expand...
Click to collapse
The same has happened to me. I have seen people with bigger cracks on their phones while mine looked like a scratch and would not show nothing on the screen. Had it replaced and all is back to good. I guess it depends on where the crack is.
ricanares said:
The same has happened to me. I have seen people with bigger cracks on their phones while mine looked like a scratch and would not show nothing on the screen. Had it replaced and all is back to good. I guess it depends on where the crack is.
Click to expand...
Click to collapse
hello ricanares,
Did you try to re-connect if maybe the LCD cable connector was dislodge after the drop of your phone ?
souleater11 said:
hello ricanares,
Did you try to re-connect if maybe the LCD cable connector was dislodge after the drop of your phone ?
Click to expand...
Click to collapse
I did open up the phone and tried everything I could...but the screen would not turn on for nothing

LG G3 camera lens scratches?

Hi all.
I've received my brand new LG G3 32GB international D855. Awesome phone, really.
Anyway I've encountered some hardware related problems:
1st I've noticed that top and bottom of the screen are brighter, but I think it's due to the LCD technology itself (used amoleds in the last 3 years so a different technology with different and, imho, worse problems).
2nd, and the topic of this question, my camera is showing few very light scratches on the back lens. From my tests, fortunately, I realized that they're not visible in any kind of photo.
I used a cover and a screen protector since I unboxed.
My question is: is anyone experiencing similar issue? Is the lens so easy to damage?
I'm pretty worried because my Note 3 never showed a scratch in 7 months used without any kind of protection...
Sent from my LG-D855 using XDA Premium 4 mobile app
I have also used a bumper case since the 1st day. I checked my camera lens just now and did not notice any scratches. I think it might be a manufacturing fault.
Not sure my G2 had a ton of scratches too but it never came out in photos... so you should be A-OK... maybe just different glass types.
Note 3 has other quality issues *shakes* lol. S Pen die much? lol.
Meanwhile I realised that the issue with the screen is an actual problem called screen bleeding, related to LCD's back illumination.
Sent from my LG-D855 using XDA Premium 4 mobile app
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
ipwngeek said:
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
Click to expand...
Click to collapse
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
kylothow said:
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess you got a faulty unit; I'd send it in to LG, or at least go on the live chat. That should do the trick, I hope!
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
BurningRain said:
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
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Click to collapse
Yeah but I don't know how LG operates... I can't stay without phone for weeks...
Sent from my LG-D855 using XDA Premium 4 mobile app
If I'm not wrong I have 2 years to have free reparations/replacements right? Scratches aren't affecting my photos and are only barely visible with naked eye and only in determinated light conditions. If the problem becomes worse or photos will deteriorate I'll update this thread with my experience with LG's warranty system.
For now this phone rocks.
Sent from my LG-D855 using XDA Premium 4 mobile app
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
gustavocoelho said:
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
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Click to collapse
I've also, but it's very hard to notice and when watching films or playing games is almost invisible.
Anyway guys I've an update for you: I'm not crazy scratches are very visible under direct light and I'll definely contact the seller...
Little update
Sent the phone back to the shop (yes, directly to the seller because it was less than 10 days I have bought it :victory, it should get there on Monday.
Let's see if the screen leaky borders, creacky cover and most important buttery lens are enough for a replacement :fingers-crossed:
I'll update you when the shop will contact me.
Another and last update
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
kylothow said:
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
Click to expand...
Click to collapse
Let us know about those borders.
helikido said:
Let us know about those borders.
Click to expand...
Click to collapse
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
kylothow said:
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
Click to expand...
Click to collapse
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
helikido said:
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
Click to expand...
Click to collapse
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
kylothow said:
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
Click to expand...
Click to collapse
Yeah i thought so.
The blacks are normal to be a little bluish. All lcd are like that and even mine to a small degree.
Thank you for your reply lol. Good luck with your phone buddy
Scratched? How about fully cracked!
First - the phone was not dropped or have any impacts other than what you might get from walking with a phone in your pocket. Other than normal daily use, safe handling and really careful use the phone had nothing happen to it. I cannot pick even a medium bump that happened, but now I have a cracked lens with a hole exposing the camera beneath. LG is warning me that 'mishandling' is not covered ... I certainly did not mishandle the phone in any way.
Link to other forum: http://forum.xda-developers.com/lg-g3/help/lg-g3-cracked-lens-hours-box-t2812323
Here is the video I made for Youtube: https://www.youtube.com/watch?v=zH1fNexSNQk

Screen Burn already

I've had my G3 for close to 2 months now after preordering it right before launch. I already have a screen burn issue going on in the upper middle of the screen, which is quite odd because I had two G2s that had similar screen burn issues in nearly the exact same spot. Anyone else come across this so far? Am I just getting super unlucky with LG lately? Thanks in advance!
Take a pic for us?
Sent from my LG-D851 using XDA Free mobile app
dysfunkshun said:
I've had my G3 for close to 2 months now after preordering it right before launch. I already have a screen burn issue going on in the upper middle of the screen, which is quite odd because I had two G2s that had similar screen burn issues in nearly the exact same spot. Anyone else come across this so far? Am I just getting super unlucky with LG lately? Thanks in advance!
Click to expand...
Click to collapse
More info would be nice. What is your screen brightness set at? if you have had this issue twice already with another LG model I would look into user error. I dont mean to offend but it has been known for years that high screen brightness can cause this issue.
No worries, I'd think the same thing! I run my screen brightness around 40% and very rarely go above that. I first noticed the burn about 2 weks ago, when I was stock rooted, and it has stuck through 2 versions of skydragon as well. I attached a pic, the burn is just to the right of the RJ logo. Unrelated, how do you just reply on the XDA app, the 3 dots menu isnt there?
I have same phone for time length. Running at 52 in dark and full brightness outside and don't have that. Replace phone or maybe it overheating
AWESOME G3
I'm thinking the same. I think you've been overheating. That's where this phone gets the hottest. I always put my finger on the buttons and i can feel the heat there
I do not notice that. Usually I use brightness 55%, or auto when it's in outdoors.
May you describe your screen tint? Mine is rather unique because the tint is slightly purple (neither warm nor cool, but my screen is brighter than most models I compared).
zcgofaster said:
I'm thinking the same. I think you've been overheating. That's where this phone gets the hottest. I always put my finger on the buttons and i can feel the heat there
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Click to collapse
I have been known to stick it in the freezer and let the temp drop lol
AWESOME G3
This isn't what I would call a "Screen Burn". Looks to be a simple manufacturer defect. Burn in would be something like the top notification shade showing a burned in after effect of say, like, the clock or maybe an icon that is constant like the signal bars or blue tooth or something...
That's what it does, it's kinda hard to see since I use a the stock widget and it's a blue, but anything with a white background you can clearly see a darkish burn in the screen. I'm thinking the overheating sounds plausible, and why it has happened on both devices in the same area. Now to figure out why it's overheating...
Sent from my LG-D851 using XDA Free mobile app
mzrdisi said:
This isn't what I would call a "Screen Burn". Looks to be a simple manufacturer defect. Burn in would be something like the top notification shade showing a burned in after effect of say, like, the clock or maybe an icon that is constant like the signal bars or blue tooth or something...
Click to expand...
Click to collapse
The real screen burn is like an image "carved" on the screen after a period of time.
AMOLED is notorious of burn (look at G Flex screen).
mingkee said:
The real screen burn is like an image "carved" on the screen after a period of time.
AMOLED is notorious of burn (look at G Flex screen).
Click to expand...
Click to collapse
Yeah, I wouldn't say over heating would cause burn in. But I suppose it's possible burn in could be something you are experiencing. You are sure it's not an image retention problem. I've seen some LG 4K tvs with image retention issues.
Could you guys please look at my thread? I think I have the same problem.
http://forum.xda-developers.com/tmobile-lg-g3/help/screen-t3518030

LG G3 yellow spot on edge of display!

Hey guys,
I have a problem with my G3. I was so happy when I got it but now it drove me nuts. The display which is supposed to be the selling spot of this phone is not so glorious after all. Although not all users are affected by this I am one of those who are. I noticed a yellow band on the top left side of my screen. As I read online it is glue residue that has protruded through the display. Many people suggest to put it under a UV light but I am not sure if I should do this (the UV light is supposed to dry the glue). I have to mention that I bought the G3 because I had the exact same problem with the G2 in the same place. It looks so ugly and drives me crazy. So I wanted to ask for help from someone over here at XDA who has had the same or similar issue with the G3 or any other phone and is willing to offer me help and guide me through fixing this annoying issue.
Thanks!
I attached photos bellow taken by my other G3 which by the way does not have that problem!
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Brad55555 said:
Hey guys,
I have a problem with my G3. I was so happy when I got it but now it drove me nuts. The display which is supposed to be the selling spot of this phone is not so glorious after all. Although not all users are affected by this I am one of those who are. I noticed a yellow band on the top left side of my screen. As I read online it is glue residue that has protruded through the display. Many people suggest to put it under a UV light but I am not sure if I should do this (the UV light is supposed to dry the glue). I have to mention that I bought the G3 because I had the exact same problem with the G2 in the same place. It looks so ugly and drives me crazy. So I wanted to ask for help from someone over here at XDA who has had the same or similar issue with the G3 or any other phone and is willing to offer me help and guide me through fixing this annoying issue.
Thanks!
I attached photos bellow taken by my other G3 which by the way does not have that problem!
Click to expand...
Click to collapse
i'm not a robot
ReapeR81 said:
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Click to expand...
Click to collapse
same here ,same area!over heating , ice on the screen or 10 min in the refrigerator temporary helps the spot will disappeair !
ReapeR81 said:
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Click to expand...
Click to collapse
I don't know what to do carrier warranty will not cover this and will say that it is my fault. The only thing we can do I think is either ask LG or make a group complaint since I am sure that there are many more experiencing this problem. I also have it on the G2 and it is even worse it is becoming black blueish. They make excellent panels but their glue sucks. Also drying the phones under UV lights is very expensive that is why they let them air dry which does not solidify the glue and problems like this appear.
rzoli said:
same here ,same area!over heating , ice on the screen or 10 min in the refrigerator temporary helps the spot will disappeair !
Click to expand...
Click to collapse
I wouldn't put it in the fridge. It is wet and it might damage the internals but since it is -10 here when I am out it is almost gone but it comes back in the same intensity when I enter an enclosed area.

is this normal?

Hi, please see the picture and tell me if it's happened to you, the back glass not fitting correctly after only 3 months of normal use, no drop, and what do you suggest a solution? thank you.
I was just noticing this on mine a few days ago. But I cant remember if it was always this way. I noticed it after my phone got super hot from charging, at 1st I though it was the battery swelling. Device cares app says my battery is healthy. So idk but the seams seem to be consistent all around just wider than I thought they were.
denism81 said:
I was just noticing this on mine a few days ago. But I cant remember if it was always this way. I noticed it after my phone got super hot from charging, at 1st I though it was the battery swelling. Device cares app says my battery is healthy. So idk but the seams seem to be consistent all around just wider than I thought they were.
Click to expand...
Click to collapse
i bought it brand-new before only 3 months and i am very careful about the battery, i am not charging it above 80% and no heating.
alsartawi said:
i bought it brand-new before only 3 months and i am very careful about the battery, i am not charging it above 80% and no heating.
Click to expand...
Click to collapse
I have a slight wobble when phone is placed screen down from right side top corner. Does yours do that?
denism81 said:
I have a slight wobble when phone is placed screen down from right side top corner. Does yours do that?
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Click to collapse
no it doesn't.
alsartawi said:
Hi, please see the picture and tell me if it's happened to you, the back glass not fitting correctly after only 3 months of normal use, no drop, and what do you suggest a solution? thank you.
Click to expand...
Click to collapse
Probably an adhesive failure/improper assembly. May or may not effect it's water/dust resistance.
Needs to be disassembled to be examined/ repaired.
Extreme heat weakens the adhesive bond of the strips used to secure the back panel. It's possible that careful heating and then pressing down could reseat it, but given the cost of the phone probably best to leave it to an experienced tech. Also the adhesive surface may have by now become contaminated with dust making simple attachment impossible without replacing the strip.

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