Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
This is the first smartphone I've ever purchased.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would no longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
6) Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
[Can someone explain to me what entering the combination above does --
what is the phone checking in with?]
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Followed the direction above but have not received any updates by navigating
to Settings/Software update and clicking Check new.
For whatever it is worth clicking Status shows that my last update has name
HTC_ADR6350_LargeUpdate_3.02.605.1 with Status of Update Successful,
code of 200, date of 09/19/11 and time of 07:55PM.
7) A (perhaps) related development is that as of tonight, my Inc2 is no longer listed as one of my devices in the Google Android Market when I navigate the web page on my computer. Anyone know how to get this resolved?
Thanks in advance for anyone willing to help.
---
xdadevmt said:
Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would not longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Follow the direction above but have not received any updates by navigating to
An additional development is that as of about 10:00pm tonight, my Incredible 2 no longer shows as one of my devices when I navigate to the Google Android Market from my pc -- could this be related?
Click to expand...
Click to collapse
Try clearing data in apps settings and reboot. How many apps are installed? When was the last time you deleted all your messaging threads and call logs?
Sent from my Sensation using xda premium
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
xdadevmt said:
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
Click to expand...
Click to collapse
You're in the right place, just click on market and choose clear data. Wiping messaging and call logs, just go into the app and hit menu.
Sent from my Sensation using xda premium
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
xdadevmt said:
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
Click to expand...
Click to collapse
Not the market updater app, the market app. They are different apps. It should be under the ALL APPS tab in applications settings.
"Hit menu" refers to the physical (or capacitive) menu button on the phone itself.
So you used the phone app to clear the call logs? Go to call logs and press the menu button on the phone.
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
xdadevmt said:
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
Click to expand...
Click to collapse
Nope, go into your call log and press menu. Open the phone app as if you're going to make a call, go to your call history, hit menu and delete all.
When you were in the all tab, that's where you clear data for market.
Sent from my Sensation using xda premium
Thanks for the additional explanation -- totally makes sense now -- Call history is now empty.
Have done the same for messages.
Now rebooting the phone...
Tested downloading an app and unfortunately got the same -110 error.
Do you have any ideas regarding these questions I posted above?
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
... enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
If I will only be using my phone in the United States -- is it better to leave from phone in World or CDMA mode?
Thanks again.
cdma mode only
Can anyone help with these three still unresolved issues?
1)
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
2)
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Note that additional steps have been tried based on suggestions in this thread but nothing has worked so far.
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
3)
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
Would be grateful for any additional help.
Thanks
Android customer support indicated that they had received multiple reports of this issue but did not have a fix yet.
Worked with HTC support and ended up having to do a factory reset which fixed the problem.
Thanks to everyone for your help.
Hello,
The google search app has stopped working on both of my phones. One is a factory S3, never modified, the other has MOAR.
If I long press the menu button, the google search pops up, but searching for anything gives network errors and the cards do not load (same if I click into the google search widget). Both phones have internet access and I can load a browser and run the searches without a problem.
I've not tried fixing the factory phone but on MOAR I've attempted the following with no success:
1) Clear dalvik
2) Clear App data
3) Uninstall updates from Google App (blue icon)
4) Re-install updates
After all that, it still says, "Network error" and fails to load anything.
Any suggestions are greatly appreciated.
EDIT: Fixed it. For anyone else that has this issue:
Uninstall updates and clear data from Google App, Google Play Store, and Google Play Services. Update through play, and back in action.
**sorry for the thread title, it won't let me edit it. Was supposed to be "Help: android.process.acore error after Marshmallow update"**
Hi, I updated my HTC One M8 (stock ROM) to Android 6 via an OTA update sent to the phone.
The update went fine - no error messages. But after the final reboot, I am getting constant (and I mean constant, not every few seconds) errors that all processes are stopping. Particularly, after everything else has stopped, I get repeated messages about android.process.acore, android.process.media, and Sense Home unexpectedly stopping (I guess these are the ones that keep starting up and failing). By pressing "OK" or "close" on these messages, sometimes I can press something very quickly before another message pops up. In this ridiculous manner, I was able to do/find out the following:
- Pressing the home button shows me the white screen with "htc" written on it, like on phone startup, or sometimes a black screen
- Pressing the recent-apps button actually does show me the recent apps and I can click on them, though most of them just close right after I open them. Some of them work -- like I can receive phone calls (I just don't hear the phone ring, and I have to press the "talk" button in between pressing OK on error messages).
- I can get into the settings screen. In this way, I tried:
- Disabling one by one every app I could, including Google Services Framework and Google Play services which were giving repeated "stopped" error messages - but I still get the android.process.acore & Sense Home errors and no UI
- Clearing cache & data for all contact & calendar app I could find, and also for Google Services Framework and Google Play services and some others
- Going into Developer Options and viewing active services - I stopped all active and cached services and process I could, to no avail
I also tried booting into recovery mode and wiping the cache partition.
Nothing works!! Please can anyone help me save my phone without doing a factory reset? Unfortunately, since I started the Android update by accident (pressed "now" instead of "later"), I didn't backup anything beforehand... and while my contacts and calendars are always backed up, my apps & preferences & media files are not. I also tried connecting to a computer via USB, but while the computer recognizes the phone, I cannot actually access the files (I see it as a drive, but when I open it there are no files or folders, and the HTC sync SW does not recognize it) - so no possibility to back up the files in that way...
Thank you!!
Yael
I disabled Google in my Zenfone, but there is blank space left "Couldn't add widget". How to get rid of it ? I already tried Safe mode, but i got Launcher and SystemUI FC. Now i'm trying to clean cache and re-flash newest firmware.
Hello,
I just got my One Plus 3 a day ago and I have setup Nova Launcher as my Home Launcher. Installed my necessary apps. For some reason I cannot figure out, everytime I go into Settings, when I press the Home button, it asks what launcher to use as default. I always select Nova Launcher but when I go back to settings, it happens again. What is wrong with my Settings?
I have read that some apps act as a launcher so I installed Launcher Switcher and found that there are 3 launchers to choose from, OnePlus Launcher, Nova Launcher and File Manager. What is this File Manager App? I tried to go into Settings > App > File Manager but I cannot disable this.
Also I have read some apps that when they uninstalled those apps, the problem went away. For example is the Hotmail app. I don't have this app installed and so far, I just notice the problem after going in Settings App. Also, I have read that Nova Launcher will detect which app is causing the problem but I cannot see that on my side. No notification by Nova Launcher informing me of problematic apps that is causing the default home launcher to reset frequently.
I am not rooted, no custom recovery installed but I think my bootloader is unlocked because when I power ON my phone, I get the "It cannot be trusted" thing on boot up. OS version is 3.1.3
Thanks for the help.
[UPDATE]
1. I also encounter the problem after switching apps via Recents App button. For example I open Facebook, when I press Home button, its fine. I open Spotify, and press Home, its still fine. When I access Facebook via Recent Apps button, and then click Home, the problem occurs. Please help.
You can make your choice of launcher as default app by selecting in settings - home and select your default launcher
I had this exact same problem.
Your device has been flashed with a an unofficial rom (thats why you get that warning when switching the phone on for 5 seconds).
It was most probably done by whoever you bought the phone from. They usually do it to move from Hydrogen to Oxygen, but in the process they load in some crapware.
You need to flash your device to stock Oxygen using the official Rom.
allansy said:
Hello,
I just got my One Plus 3 a day ago and I have setup Nova Launcher as my Home Launcher. Installed my necessary apps. For some reason I cannot figure out, everytime I go into Settings, when I press the Home button, it asks what launcher to use as default. I always select Nova Launcher but when I go back to settings, it happens again. What is wrong with my Settings?
I have read that some apps act as a launcher so I installed Launcher Switcher and found that there are 3 launchers to choose from, OnePlus Launcher, Nova Launcher and File Manager. What is this File Manager App? I tried to go into Settings > App > File Manager but I cannot disable this.
Also I have read some apps that when they uninstalled those apps, the problem went away. For example is the Hotmail app. I don't have this app installed and so far, I just notice the problem after going in Settings App. Also, I have read that Nova Launcher will detect which app is causing the problem but I cannot see that on my side. No notification by Nova Launcher informing me of problematic apps that is causing the default home launcher to reset frequently.
I am not rooted, no custom recovery installed but I think my bootloader is unlocked because when I power ON my phone, I get the "It cannot be trusted" thing on boot up. OS version is 3.1.3
Thanks for the help.
[UPDATE]
1. I also encounter the problem after switching apps via Recents App button. For example I open Facebook, when I press Home button, its fine. I open Spotify, and press Home, its still fine. When I access Facebook via Recent Apps button, and then click Home, the problem occurs. Please help.
Click to expand...
Click to collapse
you can reinstall the firmware from official oneplus website and after flashing the latest firmware, go into developer options (you have to enable them first by going to about phone and tapping the build no. 7 times, then enable advance reboot and usb debugging.) do not personalise your phone or set it up. reboot into bootlader and using adb and fastboot run the command "fastboot oem lock" this will erase all your data and reset your phone again and you wont get the splash screen message again.