SM-G920P Random reboots - Sprint Samsung Galaxy S6

Hello everyone. I have a problem with one of my phones. This galaxy S6 started to reboot randomly. You can see how it reboots in the video below. The CPU temps are ok, i tested it in heavy load (usually stays at 60-80C in benchmarks, and below 60C under normal use, idle temps are 30-25). It doesn't crash specifically in heavy load, it can happen even in idle. I have tried different stock roms, full wipe of internal sd card, custom roms and nothing helped. Usually in custom ROMs the phone random reboots not so often. This phone is not water damaged and has not been dropped. Is that a battery failure or what it can be ??
Any help will be appreciated.
Video 1
I forgot to mention, reboots happen more often when battery is under 40%.

I have this problem too, I'm not sure if this will bump the thread, but if you ever solved this problem, I would love to hear how! I got mine used to idk the history. I rooted it as soon as I got it and the problem didn't start til a month or so later. I have tried two different roms and both seem to have the problem. It started with just the occasional crash when memory was loaded. Then one day it started crashing every couple minutes so I tried to restore from TWRP backup. The restore failed and it could no longer boot into the OS. I then flashed a new rom and it is currently trying to configure it (the flash worked) but it is still crashing randomly. It seems to happen every time the screen times out as well as randomly.

Related

[Q] Normal Stability?

Hello all. Ever since I got my EVO, I've been experiencing random restarts, even before I was rooted. Right now, I am running CM7.1 and Tiamat from kernel manager, and I probably have to do about 8 restarts and 5 battery pulls a day, no matter how often I use the phone. For instance, today I woke up and had to do a battery pull because the screen would not turn on. The light was also still orange despite the battery being fully charged. I unplugged it at about 8 in the morning and by 10 with no use, I had to pull the battery again because the screen was frozen off once again. Once I got it back on, the battery was down to 80%. I tried using it and half the apps would force close immediately, so I restarted... You get the picture. Some roms have been better than others, and kernels don't seem to make any difference, and I figured it was about normal. Then, I installed what is supposed to be a really buggy CM7 on my touchpad, and have only had to restart it once in the past 2 days, which makes me question how stable my phone actually should be. Does it seem like I should take it in to sprint, or is my experience about normal?
I also never overclock because of my already poor battery life and have tried underclocking, but don't see any noticible difference
bump. should I post somewhere else?
Run an RUU but stay s-off for the moment and see if the problem persists. If your phone begins working properly, then you can flash a recovery and flash whatever rom you want - but don't restore your backup. I'd start totally fresh if RUUing fixes your problems, don't restore your apps and data, just download them from the Market as you need them.
If the RUU doesn't help and the problem continues, take it in to Sprint. It's up to you if you want to s-on before taking it in - I've never heard of anyone getting problems from Sprint with s-off but without root, but I think it's a general rule to do so.
I hope everything works out for you!
Sent from my Evo + MIUI using Tapatalk!
I have heard and seen on here many times that random reboots are caused by battery problems, and bad software installs. Try calibrating the battery, also use battery monitor widget to see what ur batt temps are. Then reinstall all your apps, do not restore them then see if that helps.
Sent from my PC36100 using XDA App
I'll try an RUU when I get enough time to do some thorough testing. I have reinstalled everything directly from the market multiple times since I've had the phone, and also have used a total of four batteries with no change in behavior. I Will try the RUU soon though. Thanks for the replies

[Q] Heavy problems with battery and cell

I'm experiencing some heavy problems with my new hox. The phone keeps crashing very often. It crashs nearly randomly if it is connected to the cell internet and after a restart it keeps crashing while connecting to it. Also it happens often that it crashes with e.g. 70 % battery and restarts with 3 % then. After that it keeps crashing while loading the firmware like the battery went low.
The hox has cwm 5.8 with htc dev unlocked bootloader. I've tried three different roms (two jelly beans pure aosp, one ics with sense which is actually on it) and I've had these problems on all three. Also i tried to load the battery the whole night and wiped battery stats after that but it crashed again after 2 hours of low using.
Are there some advanced users who can help me to fix those problems?
Thanks in advance
Does nobody have a solution or a tipp ? :crying:

[Q] Freezing and Terrible Lag On any ROM (Including Stock)

My S3 has recently been extremely laggy and will be unresponsive for up to 5 minutes at a time. Occasionally, it will reboot, but usually it will just freeze and stay there. I haven't installed any new apps and I kept an eye on my CPU temps and clock speeds. Seems like it is always running at 1.5 GHz whenever I touch the screen and stays there until the screen is turned off. CPU temps also reached as high as 69 Celsius and cooled down to a constant 47-50 Celsius (which I believe is unusually high).
I've ODINed back to stock NF1 and NH2 firmware, and the lag still persists. I've flashed SlimKat 9, CM11 M12, and it seems the 4.4 ROMs freeze more often than the CM12.1 0516 nightly I'm currently running, but all ROMs I use all freeze up. On 4.4.4, I used LeanKernel v9.16 with no overclock/overvolt and interactiveX. On 5.1, I'm using the stock kernel.
Could my hardware be damaged? I can't tolerate this freezing issue anymore, especially since each reboot drains battery and will lead to another hang 50% of the time. I actually contemplated tossing my phone against the wall.
Does it hang from a fresh flash without any third party apps installed? If so, then it is probably a hardware issue
serio22 said:
Does it hang from a fresh flash without any third party apps installed? If so, then it is probably a hardware issue
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Just flashed the CM12.1 nightly as a clean install. Ran all apps and did not experience any hangs, will do further testing to confirm the issue is gone. Seems like your advice worked and I should be ashamed because I troubleshoot computers and it's what I do/recommend when a computer is slow.

Random Reboots (Unable to receive call, after reboot loop at boot loader) SOLVED

After having headache with this problem for last one month and lost hours of testing, i finally found a problem so lets explain symptoms, maybe it will help someone.
I am using CM since first version and as all nightly version have some bugs i had them as well. So i had random reboot from time to time and i thought it's just CM bugs.
For last 1 month reboots happen most often and always when i receive or make a call.
Phone just reboot and loop at boot loader. After removing battery for few seconds phone can normally boot.
3 days ago phone started to reboot even with some heavier app's but never if i disable network. Reboots start to happen even if phone is in my pocked and i exit elevator (drop network and get again).
I tried clean installation of CM12.1, Clean installation of CM13, Wiping internal storage, Clean installation of Cloudy ROM, Removing SIM card, removing SD card i even moved back to stock ROM.
Installed more then 30 app's for monitoring everything and noting show any error, problem etc. While doing all this, i realized that this problems never happen when phone is at charger. Again, installation of 20 apps for battery calibration, voltage monitoring, logs etc. and non of them showed any problem.
Battery was regullary fully charged but noticed that it happen only with heavier usage (have call, copy bigger file, start game).
After doing that tests for entire day, phone refused to pass boot loader with battery but boot normally with charger.
So i purshesed new battery last night, phone booted normally, there is no reboots or any issue at all. Now i can compare that new battery is better since it lost only 1% of battery over the night but old battery didnt show up any problems at all. It's normally to not be that good after 1 year of usage but I didnt had any drainings, it was regularry charged etc.
So if you have similiar problem, to go to some service where you can try with new battery before buying one.
I have the exact same problem .
It driving me crazy! I will try to get new one, and reply as soon as possible ! I hope it will work.
the phone just showed me that The battery that I was using it for one year is fake -_-
Yep, same issues, phone was rebooting sometimes (at the begin, only a few reboots, only during the launch of "big" activities like GPS, or photos) then a few weeks later
I needed to connect it to the charger otherwise, after a few seconds, the phone used to reboot in loop... Until it dies...
Buying a new battery resolved all the issues, no more reboots at all

Overheating issues with fulmics 5.3: phone reboots

I have been using fulmics for a long time now. I live somewhere where the temperature is always something around 17-25 degrees on summer and never had an overheating problem. Now, I'm on holiday somewhere hotter (canary islands) and the 30-ish temperatures are causing my phone to reboot if i take a couple of pictures or if I open apps like pokemon go. I think this has something g to do with heat because back at the hotel, I don't have these issues at all. Even when i perform the same tasks at night, the phone does not reboot.
Now, I can't remember if I chose the stock or the the thermal throttle values upon installation but I'd like to ask, which would be the best option to avoid this issue and also, any other advice you could give in order to mitigate this issue. I asked on the fulmics thread over at xda but the mods locked it because some asshole didn't stop asking the dev for Etas. Screw that guy.
Any help would be welcome! Thanks!
Hi, there will probably be an update to fulmics 6.0 which should solve overheating problems. I'd recommend for you to move to Cloudy G3 2.5 or XenonHD with aCC kernel just for now.
I also have problems with heating. When the phone is at direct sunlight for some time it become irresponsible. I mean it don't reboot but message pop up "system ui stopped ....." and screen lock. I wonder if fulmics ROM is the reason for that. As far as I remember upon installation I choose stock settings, kernel.
Update! : This morning, I went out and the phone got literally unusable. Constant bootloops. Sometimes getting to see the wallpaper but after a couple of seconds, before the whole system boots, rebooting again. The temperature today is quite lower than the previous days and the phone sure didn't feel that hot on the back (power button is my thermometer). Back at the hotel, I tried to backup in order to wipe data and see if it's a data corruption issue. I had to try a couple of times to backup because the phone would reboot half way. I finally made it to the point where I reinstall the rom, before wiping, and the phone would reboot while fulmics was getting installed. I then remembered reading somewhere about the possibility of being a fubar battery, so I plugged the thing to the wall: instant fix. No more reboots. I even restored the backup without any reboots. Booted the rom perfectly. Let it load. Open pokemon go, see it works. Unplug from the wall and in less than twenty seconds: reboot.
Now, I'm on twrp without performing any task and saw my phone lose 30% of the battery in 45 minutes just sitting still. So yes, my bet is on a broken battery.
Whaddayathink?
My G2 acted like this when the battery died. Its a sure sign
GFXi0N said:
Update! : This morning, I went out and the phone got literally unusable. Constant bootloops. Sometimes getting to see the wallpaper but after a couple of seconds, before the whole system boots, rebooting again. The temperature today is quite lower than the previous days and the phone sure didn't feel that hot on the back (power button is my thermometer). Back at the hotel, I tried to backup in order to wipe data and see if it's a data corruption issue. I had to try a couple of times to backup because the phone would reboot half way. I finally made it to the point where I reinstall the rom, before wiping, and the phone would reboot while fulmics was getting installed. I then remembered reading somewhere about the possibility of being a fubar battery, so I plugged the thing to the wall: instant fix. No more reboots. I even restored the backup without any reboots. Booted the rom perfectly. Let it load. Open pokemon go, see it works. Unplug from the wall and in less than twenty seconds: reboot.
Now, I'm on twrp without performing any task and saw my phone lose 30% of the battery in 45 minutes just sitting still. So yes, my bet is on a broken battery.
Whaddayathink?
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