Anyone else having issues with the capacitive buttons? - Asus ZenFone 3 Deluxe Questions & Answers

I checked the Q&A section beforehand to see if anyone else was having similar issues, but didn't see any similar threads.
The Problem:
Sometimes, when pressing the back button (and to a much smaller extent, the home and recent apps) it double taps. For example, pressing back to go back a page in Chrome will result in it going back 2 pages. This double tapping behavior.happens with all the keys, but is most noticeable with the back button due to how often it is used.
Possible Causes:
I suspect that the current screen protector may be causing issues with the buttons. I am fairly certain I have seen this issue before in other devices that used capacitive buttons. I'm currently using a glass screen protector that covers the entire face of the phone. As it stands right now, I value the protection of the screen protector enough to keep it on despite the potential issue it may cause.
It is possible that the buttons themselves are defective, but hopefully that is not the case.
Other Observations:
If I take my finger and slide it onto a certain part of each button, it causes the button to be pressed rapidly without having to lift my finger. Also, I can sometimes overload the buttons, to the point that the backlight of the buttons turns off and they become unresponsive for a few seconds.
The Questions:
Has anyone else noticed similar behaviors with this phone?
Can any users with and without glass screen protectors test out the spazzing button glitch?
Thanks! :good:

I have the same issue with the buttons.
Sometimes, when press any buttons, it detects two or more pulsations.
I have tempered glass screen protector.

I have no protector and do not have this issue.

jonasiesta said:
I have the same issue with the buttons.
Sometimes, when press any buttons, it detects two or more pulsations.
I have tempered glass screen protector.
Click to expand...
Click to collapse
Thanks for the reply. Which brand are you using? I picked up the Sparin brand from Amazon.
wshek said:
I have no protector and do not have this issue.
Click to expand...
Click to collapse
Thanks for the reply. It does raise the suspicion that it's a screen protector problem.

I have this one
Screen Protector in Amazon

I have the same issue and I have a tempered glass screen protector.

using tempered glass screen protector but no this kind issues
jonasiesta said:
I have the same issue with the buttons.
Sometimes, when press any buttons, it detects two or more pulsations.
I have tempered glass screen protector.
Click to expand...
Click to collapse

Related

Regarding the zoombar...

I got a used touch pro 2, and the previous owner seems to have placed a rubbery type screen protector (zagg?? I don't know)...does this affect the zoombar, as it covers the entire screen from above the earpiece to below the 4 buttons?
telegraph0000 said:
I got a used touch pro 2, and the previous owner seems to have placed a rubbery type screen protector (zagg?? I don't know)...does this affect the zoombar, as it covers the entire screen from above the earpiece to below the 4 buttons?
Click to expand...
Click to collapse
I have a no-name screen protector on mine, but it seems to be better-than-decent quality (slick and strong, in addition to being rather thick).
It covers the whole front of the phone (zoombar included), and doesn't seem to affect it's sensitivity at all, it actually reacts differently to fairly minor variances in pressure and placement of my finger.
Does anyone have a rubbery type of screen protector on their phone? And if so, has.it affected your zoombar? Mine doesn't seem to work,.and.I'd hate to take off the current screen protector just to check to see if it's working...
telegraph0000 said:
Does anyone have a rubbery type of screen protector on their phone? And if so, has.it affected your zoombar? Mine doesn't seem to work,.and.I'd hate to take off the current screen protector just to check to see if it's working...
Click to expand...
Click to collapse
I use Best Skin Ever, and no difference between the twitchy zoom bar before and after.

Note 2 Screen Replacement

Hello all,
I recently replaced the glass on my Note 2. After removing all the glue on the LCD and replacing the double sided adhesive I put the glass back on and it looks great!! Unfortunately the touch now glitches out and sometimes shuts off completely. I then have to hit the power button and do the unlock screen, then the touch works again for a while. I have found the pen to be a lifesaver when I don't want to cut power again and again.
Now I figured I'd have some sensitivity loss due to the LCD glue being gone but should it be this bad? Anyone else replace the glass and have similar issues? Any advice from anyone?
- Justin
justinc87 said:
Hello all,
I recently replaced the glass on my Note 2. After removing all the glue on the LCD and replacing the double sided adhesive I put the glass back on and it looks great!! Unfortunately the touch now glitches out and sometimes shuts off completely. I then have to hit the power button and do the unlock screen, then the touch works again for a while. I have found the pen to be a lifesaver when I don't want to cut power again and again.
Now I figured I'd have some sensitivity loss due to the LCD glue being gone but should it be this bad? Anyone else replace the glass and have similar issues? Any advice from anyone?
- Justin
Click to expand...
Click to collapse
It seems two parts have not been combined together tightly.
You'd better try to replace a new one or the whole complete LCD screen with digitizer and frame.

screen turns off after I turn it on

I'm having a problem where in low-light areas, my screen turns off a second after I turn it on. The only way I can get it to stay on is by plugging the phone in or unplugging it if it's already plugged in. It seems like there's an issue with the light sensor / proximity sensor that helps keep the device off when it's in your pocket. I'd like to fix, disable, or remove this feature. Anyone else having this issue or know how to fix it? I've encountered it before with the lightflow app where the solution was to remove lightflow, but this is built in which makes it more difficult. Fyi My phone is rooted.
No suggestions for a fix, sorry. I saw behavior like this (screen turning off) when I put mine in an arm band case with clear plastic covering the whole front of the phone. I assume the proximity sensor thought the phone was in a pocket, etc.
The only thing I can think of to simply learn more about the problem is to install CPU-Z and look in the Sensors section to see what the LGE Proximity sensor is reading.
A screen protector that covers the sensors can also cause this.
I get this in low light, too. I have to point it at a light source to get it to turn on. Very aggravating. The longer I use my G4, the more flaws I find.
Do you guys have a tempered glass screen protector on? I have this too, and confirmed this is what it's from. When I had one that didn't directly cover the sensor I had zero issue. It may also be that the sensor isn't that great or polls on too slow of an interval.
Sent from my VS986 using Tapatalk
Interesting. Does this happen in no-light situations as well? Or is there is a "dead zone" between normal light, and pitch dark?
I tried mine in an almost-fully-dark scenario, in a closet with the door almost fully closed. It turned on normally using both the power button, and double-tapping the screen. Mine is a Verizon model, 610B software.
Thanks @RedOCtobyr for pointing out it could be the screen protector
Juiced718 said:
Do you guys have a tempered glass screen protector on? I have this too, and confirmed this is what it's from. When I had one that didn't directly cover the sensor I had zero issue. It may also be that the sensor isn't that great or polls on too slow of an interval.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
Yes! I have the tempered glass screen protector. I'm going to remove it now. Besides this whole light sensor issue, I absolutely hate this thing. Compared to a plastic screen protector, I can barely move/drag my finger across the screen because it grips my finger so much. I also feel like it messes up the touch sensitivity so that a lot of lighter touches don't register. Whether that's true or not, the excessive grip this thing has on my fingers and this whole sensor issue is reason enough to tear this piece of crap off.
...
Yep. Light sensor now works in low-light situations but detects when it's being blocked in close proximity. It feels a lot better to touch the screen now as well. Anybody know of a good plastic screen protector to order off Amazon?
shbang said:
Thanks @RedOCtobyr for pointing out it could be the screen protector
Yes! I have the tempered glass screen protector. I'm going to remove it now. Besides this whole light sensor issue, I absolutely hate this thing. Compared to a plastic screen protector, I can barely move/drag my finger across the screen because it grips my finger so much. I also feel like it messes up the touch sensitivity so that a lot of lighter touches don't register. Whether that's true or not, the excessive grip this thing has on my fingers and this whole sensor issue is reason enough to tear this piece of crap off.
...
Yep. Light sensor now works in low-light situations but detects when it's being blocked in close proximity. It feels a lot better to touch the screen now as well. Anybody know of a good plastic screen protector to order off Amazon?
Click to expand...
Click to collapse
I love my tempered glass. Just not ones that cover that silly sensor. I can't say for sure but I feel my G3 glass also covered it without this issue, or at least from what I remember.
Sent from my VS986 using Tapatalk
RedOCtobyr said:
No suggestions for a fix, sorry. I saw behavior like this (screen turning off) when I put mine in an arm band case with clear plastic covering the whole front of the phone. I assume the proximity sensor thought the phone was in a pocket, etc.
The only thing I can think of to simply learn more about the problem is to install CPU-Z and look in the Sensors section to see what the LGE Proximity sensor is reading.
A screen protector that covers the sensors can also cause this.
Click to expand...
Click to collapse
how did you over come that issue with the armband. i am having the same problem right now thanks.
Follow steps below to re-calibrate proximity sensor(must with the glass protector is installed and which is sensor covered up)
1. TYPE "277634#*#" in phone dialer. Hidden Menu screen will show up.*
2. Select "Device Test"->"MT", it will show "system will be restarted", then choose OK.*
3. After reboot, GENESIS MiniOS 3.1 screen will show up, press "individual item+power" while power button is pressed.*
4. Next, find "sensor test", enter it(do not block the proximity sensor), the proximity sensor will be automatically calibrated. Then block proximity sensor two times to exit.*
5. Find "Back to the MainList", enter.*
6. Press "Normal boot+power" while power butten is pressed to reboot system, done.
Now the problem should be solved.
Sammae7 said:
I get this in low light, too. I have to point it at a light source to get it to turn on. Very aggravating. The longer I use my G4, the more flaws I find.
Click to expand...
Click to collapse
I have the exact same issue! So annoying omg
Completed this - will test if it worked
sampathkumar2811 said:
Follow steps below to re-calibrate proximity sensor(must with the glass protector is installed and which is sensor covered up)
1. TYPE "277634#*#" in phone dialer. Hidden Menu screen will show up.*
2. Select "Device Test"->"MT", it will show "system will be restarted", then choose OK.*
3. After reboot, GENESIS MiniOS 3.1 screen will show up, press "individual item+power" while power button is pressed.*
4. Next, find "sensor test", enter it(do not block the proximity sensor), the proximity sensor will be automatically calibrated. Then block proximity sensor two times to exit.*
5. Find "Back to the MainList", enter.*
6. Press "Normal boot+power" while power butten is pressed to reboot system, done.
Now the problem should be solved.
Click to expand...
Click to collapse
Thank you for this. Although on Marshmallow the Hidden menu code has changed. I found this on reddit which helped.
User: Tramagust (I can't link because I have not made enough posts yet )
"It is *#546368#*MODELNUMBER#
So for the international version it is *#546368#*815#
For the Dual sim version it is *#546368#*818#
I assume for the NA version it is *#546368#*811#"
I will see if it makes a difference. Cheers
dupz88 said:
Thank you for this. Although on Marshmallow the Hidden menu code has changed. I found this on reddit which helped.
User: Tramagust (I can't link because I have not made enough posts yet )
"It is *#546368#*MODELNUMBER#
So for the international version it is *#546368#*815#
For the Dual sim version it is *#546368#*818#
I assume for the NA version it is *#546368#*811#"
I will see if it makes a difference. Cheers
Click to expand...
Click to collapse
Yes that code is for lollipop.it is different as you said for marshamallow.

Quick tap touch issue

Sometime happen that touch screen misses quick tap like for write words with double or when i play some games. It happen in most cases near the edges of the screen (like p, l letter of keyboard). Does it happen to you too? Is it possible is it related to protective tempered glass screen protector?
Sometime, just misses single taps too...
While it's charging? If not then it's probably your screen protector.
bblzd said:
While it's charging? If not then it's probably your screen protector.
Click to expand...
Click to collapse
No, even if is not charging

Power Button Recessed

Is anyone else experiencing issues with the power button on their 2XL?
I have the Black & White version and the orange power button seems to be protruding less and less from the main frame, making it difficult to press.
It's still quite "clicky" but in comparison to the volume rocker it's much more be recessed.
mkouk said:
Is anyone else experiencing issues with the power button on their 2XL?
I have the Black & White version and the orange power button seems to be protruding less and less from the main frame, making it difficult to press.
It's still quite "clicky" but in comparison to the volume rocker it's much more be recessed.
Click to expand...
Click to collapse
I've noticed that. It seems to fit a little more flush with the frame. not a deal breaker for me. I've got a decent screen... Can't risk a replacement lol
Mine still seems fine, been kept in a Ringke case since new so possibly doesn't get pushed in as far as a naked button.
I've had it in the Google fabric case since I got it which also covers the buttons. I think it also may have something to do with that...the fabric case button is much bigger and pops out more...and now that I've taken the case off, the actual power button feels less prominent.
I rarely use the button.
So, I activate the phone using finger print and turn the screen off using "screen off" app
gogol said:
I rarely use the button.
So, I activate the phone using finger print and turn the screen off using "screen off" app
Click to expand...
Click to collapse
Ah good shout. I've just activated a similar feature in Nova Launcher. Thanks for the tip.
Yes, same here. Orange button seems slightly recessed.
My dad just got his Pixel, and I have had mine for over 2 months. Both power buttons are identical. Protruding slightly less than the volume rocker. It's definitely not getting worse over time.
I've thought the same thing on the ones i've had but this was the 3rd one i've had and all have been the same spot. Has never failed me yet though had it since launch

Categories

Resources