Charging extremely slow via USB not AC - AT&T Samsung Galaxy Note 4

A few days ago, my phone started charging very slowly. Fast charging wouldn't work. When I went into settings/battery, it says "charging via USB" instead of "charging via AC". I also have no fast charging, regardless of whether I play with the settings. I also have no OTG and my computer won't recognize my phone. I've scoured forums and found no credible answers. I have replaced my cables and brick, and I have tried it with my S6 and they work fine. I'm going to try a factory reset. Is anyone else experiencing this? And any suggestions?

abdullaha said:
A few days ago, my phone started charging very slowly. Fast charging wouldn't work. When I went into settings/battery, it says "charging via USB" instead of "charging via AC". I also have no fast charging, regardless of whether I play with the settings. I also have no OTG and my computer won't recognize my phone. I've scoured forums and found no credible answers. I have replaced my cables and brick, and I have tried it with my S6 and they work fine. I'm going to try a factory reset. Is anyone else experiencing this? And any suggestions?
Click to expand...
Click to collapse
Why don't you clean your devices USB port before you got to factory reset, bcz phones get a lot of dust and even mud in these ports mostly when people put them in their pockets filled with unclean things. And I have myself seen that my phone get mud like things in it after every couple of months and actually I clean it very rarely. So I think take a little bit of stick or tooth pick kinda thing and digg it around inside the USB port trying to clean the connectors and see what happens.
abdullaha said:
A few days ago, my phone started charging very slowly. Fast charging wouldn't work. When I went into settings/battery, it says "charging via USB" instead of "charging via AC". I also have no fast charging, regardless of whether I play with the settings. I also have no OTG and my computer won't recognize my phone. I've scoured forums and found no credible answers. I have replaced my cables and brick, and I have tried it with my S6 and they work fine. I'm going to try a factory reset. Is anyone else experiencing this? And any suggestions?
Click to expand...
Click to collapse
Why don't you clean your devices USB port before you got to factory reset, bcz phones get a lot of dust and even mud in these ports mostly when people put them in their pockets filled with unclean things. And I have myself seen that my phone get mud like things in it after every couple of months and actually I clean it very rarely. So I think take a little bit of stick
Sent from my LG-V410 using Tapatalk

talvigi said:
Why don't you clean your devices USB port before you got to factory reset, bcz phones get a lot of dust and even mud in these ports mostly when people put them in their pockets filled with unclean things. And I have myself seen that my phone get mud like things in it after every couple of months and actually I clean it very rarely. So I think take a little bit of stick or tooth pick kinda thing and digg it around inside the USB port trying to clean the connectors and see what happens.
Why don't you clean your devices USB port before you got to factory reset, bcz phones get a lot of dust and even mud in these ports mostly when people put them in their pockets filled with unclean things. And I have myself seen that my phone get mud like things in it after every couple of months and actually I clean it very rarely. So I think take a little bit of stick
Click to expand...
Click to collapse
So, I did that, and yes, it worked. But now, it stops charging randomly. It charges and says charging via AC but then randomly stops

abdullaha said:
So, I did that, and yes, it worked. But now, it stops charging randomly. It charges and says charging via AC but then randomly stops
Click to expand...
Click to collapse
Than my friend I'm sorry to say that now may be either your phone needs to be repair to the extant of USB port or you have not clean it that much a paper pin cleaning the connectors heads may work if it indeed is so much dirty but things sometimes go far beyond our thoughts and they need to be done the way they want it.
Sent from my SAMSUNG-SM-N910A using Tapatalk

Related

[Q] GNex will not charge / USB Host not recognised

Hey all
Wonder if anyone can shed any light on what I think is a unique problem - in that I can't find anyone with the exact same issue.
Last weekend I took the SIM card from my GN to place in another phone I was trying out. The GN was powered back on and being used on WIFI as I was doing comparisons, shooting some video of the new phone with it etc.
Popped the GN in a drawer without thinking and left if powered on
(see if you can guess where this is going)
Messed around with the other phone for about 4 days, got my GN out of the drawer and went to put the SIM back in my GN.
1. GN would not turn on initially at all. No recovery, nothing. (solved)
Read some posts on XDA and elsewhere, people with similar issues mentioning a long (5min+) battery pull would wake her up. Dutifully I obliged and the phone did indeed wake up. However, battery was totally dead and phone shut back down.
2. GN will not accept charge from a wall charger when phone is on.
Whilst the phone seems to take a 'trickle' charge whilst powered off (battery charge animation is on), this is exceptionally slow. Took all night to get to about 50% charged to allow me to boot up and have a look around. Whilst the phone is powered on, it will not recharge. tried all sorts of official and other USB and mains cables.
3. When connected to a PC via USB, will accept charge, but error message notes that USB Device not reconised, troubleshoot? etc...
Phone won't mount. Status says it is charging over AC.
So what's up? I assume the battery died big time over the 4 days i left it. A have a new official battery in the post to resolve but... didn't anticipate the issues with USB connection etc. Worried the phone might be partially bricked/borked/knackered.
Phone is GSM 16Gb currently on 4.0.2 and totally stock. So no tinkering to date has caused this. Only event that proceeded the issue was the full battery drain.
Any hints / tips / info / moral support gladly accepted.
Really sounds like you're phone was already borked, just waiting for the right time to tell you. You might've hurt it's feelings.
Sent from my Galaxy Nexus using XDA App
Sounds like it's emotionally scarred from being abandoned for another phone and left in a cold dark danky drawer for half a week.
Have you tried reinstalling the USB drivers?
Also could try factory reset as well as try unlocking it and relocking. Worst case, send it in repair, just tell them it's heartbroken.
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
GringoMonkee said:
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Assuming you're on a windows since you called it a PC..
Try and see if windows can install it for you.
Go to Start > Run > Enter "device installation" in the search > select "Change device installation settings" > Select "Install driver software from windows update if it's not found on my device"
Many have seen this type of problems, see http://forum.xda-developers.com/showthread.php?t=1427539
It's a hardware issue, but is fixable if you want to change the USB port yourself
Thanks.
Then post you link to seems to be about 'phantom' charging when no cable is connected. This is the opposite in a way - it won't charge when turned on at all.
New battery arrived today. No change. Device still trickle charges when powered off, but doesn't charge on mains power, and still will not recognise when plugged into an XP or Linux machine.
Gonna try a factory reset and will update.
Let me know of any ideas and or people with the same issue. I'm still of the opinion I haven't seen a thread with this same issue. Would be happy to be corrected.
Cheers
Well, a factory reset did nothing...
Stuck...
If you read the thread, many have had this exact problem, including myself. For me the phantom charging happened a while after it refused to charge.
What the actual ****...
I just tried what can only be described as the 'toothpick trick' : pushing down the connector nub inside the USB port on the phone et voila, now acting as normal.
I can only describe that as a really ****ty example of workmanship from Samsung.
And it would be after I reset the device as well.
Do you think this one's a definite hardware issue / defect? Seems a crazy thing to happen.
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Lol, I was the one figuring out the toothpick trick I ordered the phone from clove.co.uk the first week it was released, and had this issue haunt me after a few weeks. As I'm in norway, I was not looking forward to sending it in, so tried to fix it myself. I tried "everything", including short circiut some pins in the plug on purpose, but what finally fixed it for me was to buy a OEM USB Charging board on ebay and replace it myself.
I know, really ****ty QA at Samsung.
Not looking forward to sitting and waiting to see if this is a recurring issue.
How much of a job is replacing the board on the phone?
Sent from my Galaxy Nexus using XDA App
Not that hard. The phone is easy to pick apart, and you can just "plug" in the new card with two simple connectors.
Turns out it is a recurring issue.
Is this the sort of thing that would be classed as due a replacement phone?
Sent from my Galaxy Nexus using XDA App
zoolake said:
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Click to expand...
Click to collapse
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
chuckdz3 said:
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
Click to expand...
Click to collapse
Yes, I know there are many topics on this, but mine is a little different, and this appears to be the most current thread.
I have a galaxy nexus that I got from Google IO last summer. It has worked great until last week. It stopped taking a charge. When I would plug it in with the same plug I have used for months, it would show the lightning bolt, but not charge. I tried the toothpick thing but no luck and ended up breaking the usb port. So, I bought a replacment usb board off ebay and installed that. Now, when I plug the phone in, still no charge, but my computer does recognize the phone.
Then after the 4.2.2 update, I no longer see the lighting bolt, but it still does not charge. I have been charging the battery at night. I cut off the end of a usb cable and use electrical tape to tape the two stripped wires to the battery. But that only provides an 80% charge and doesnt last the whole day.
1) Not a usb port issue, but might be a motherboard issue?
2) Not a toothpick fix
3) Maybe a software issue?
4) Maybe time to buy the Nexus 4?

charging/usb port problem - can't un-root

I've seen this problem mentioned before, but no good fixes.
My phone won't charge while on, but will when off. Charging has always been a little buggy, but now seems stuck this way.
The problem seems to keep my phone from connecting to the computer - neither the mac android download program will recognize the phone, nor will it charge off the computer, nor will the wugfresh tool see it when plugged into my PC.
I rooted/unlocked using the wugfresh tool (kept the stock ROM) and figure I need to warranty replace the phone - but because the computer won't recognize it, I don't know how to un-root/re-lock it.
Question - 1. anybody know how to fix my usb charging/recognition problem? 2. assuming not, is there a way to un-root/re-lock the phone without needing to plug the phone into a computer?
Thanks very much!
Does it charge with the phone on from AC? And when it's plugged up to your mac, does it have the thing in the notification bar saying its connected?
It's possible you have a bad cable, just to eliminate the easy fix first. It should charge fine with any mini USB charger.
If you can get it to charge from AC, I'd try a different computer if possible or if not maybe a re-install of the drivers.
Next, as maybe a last ditch effort, it's possible the ROM got corrupted, though I'm not sure how likely that would be. I'm sure you can get the stock ROM to flash in Clockworkmod but the only way to re-lock the bootloader that I know of requires a PC.
Maybe someone else can chime in weather or not Samsung actually cares if you're unlocked when it comes to a warranty for a hardware problem. Also, what carrier do you have? They may just give you a new phone themselves and again, maybe someone can tell you if they actually look at whether you've modded your phone.
Thanks for the reply.
Yes, when it's hooked up to an AC adapter and the phone is ON, I get no charging. When the phone is on and hooked up to a computer (both PC and mac), I get no charging. No upper right hand corner battery indicator change.
In fact, when the phone is off and hooked up to AC power, it seems to be hit-and-miss as to whether or not it actually charges.
Plugged into a computer, I get nothing - it doesn't register a device is attached at all.
I think that's a great question - if you return an un-locked phone, do they definitely get mad at you? I wonder if that's been asked in the forums before...maybe I'll make a different thread?
Also, from clockworkmod, how can I flash the original rom, as you suggested?
I've already factory re-set the phone and even flashed a different ROM just to see what would happen - and it didn't fix the charging issue.
Try this https://play.google.com/store/apps/details?id=eu.chainfire.mobileodin.pro
Sent from my Galaxy Nexus using xda premium
I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.
this exact problem has been an issue for me as well, contacted Samsung and told them i bought it second hand and they issued a rma and sent me a ups label t send it in. This is my first phone that broke before I even had a chance to root it. I was pissed at Htc so decided to try something new. Going back to my T-Bolt for a while now.
My phone charges sometimes, others it doesnt. Sometimes the "Nintendo blow" works, other times it requires force. Eventually I can always get it to charge, but it can take a half hour of playing with it. I have multiple cables, original Samsung batteries, and lots of experience inside phones, and have never had an issue that I couldnt FULLY determine was hardware or software. Samsung claims they have never seen this issue. lol. Obviously they dont visit the forums
cymru said:
I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.
Click to expand...
Click to collapse
great idea - i was using my car charger this weekend. i'll give it a shot.
update - i bent the little board up off the bottom, and now i can't fit the charger in it. uhoh.
This is becoming a bigger and bigger issue. Please star and/or comment on this issue: http://code.google.com/p/android/issues/detail?id=23789
I sent my galaxy to Samsung 2 weeks ago, it is due to arrive back today. They paid postage each way and the invoice says they replaced a component (no detail) and updated software and prl. I was already on the current release so not sure what to expect. But it is good to know they are taking care of us.

Fast Charging No Longer Working

I wanted to share this in case anyone ever experiences the same problem. I had my Note 4 since it was released in October and didn't have any issues until roughly a week ago. All of a sudden, the phone would not fast charge. Whenever connected to the fast charging adapter, it would detect it and charge, but it would not give the fast charge notification and would charge extremely slowly (8 hours to get a full charge from near empty). In addition, my PCs would no longer be able to access it and the phone would not give the MTP option menu when connected. I tried multiple cables, outlets, fast chargers, and batteries in addition to toggling the fast charge setting, wiping the cache, and performing a factory reset - but nothing helped. I finally called verizon and they sent me a new note 4 and everything was working again.....
Three days passed and the same exact issue occurred again on the replacement phone. This makes me believe that the Samsung charger I have has somehow deteriorated and is now breaking the usb connectivity on the phone. I contacted samsung and am getting a replacement for the charger and will have to get ANOTHER replacement phone from verizon (after they finish processing my first replacement).
So if anyone has a similar issue, I would suggest getting a new charger in addition to the phone replacement so you don't have to go through the entire process again. I could be wrong that the charger caused this, but I can't think of anything else besides the recent lollipop upgrade - but everything was working for several days on lollipop for both phones.
If anyone has ideas on how to fix this, please let me know. I can't return the second phone until the first one is processed so no fast charging or PC connection until then. Thanks
Having exactly the same issues. Let me know if you work it out.
maliciousintent said:
Having exactly the same issues. Let me know if you work it out.
Click to expand...
Click to collapse
Same Issues and I have three fast chargers so it is not the charger it is the phone or the 5.0 update.
Mine was not really even charging unless I turned the phone off. I called Verizon and they are sending me a replacement phone overnight. It would not connect to the computer either. I hope this is not a result of fast charging, if so they are gonna get a lot of phone calls
I also have another fast charger which wasn't working... I was thinking that my main charger was breaking the phones USB connectivity and fast charging, but if others are having the same problem then I am wondering if it is something related to the lollipop update. I am replacing the main charger and should have another replacement note 4 come Friday. If it happens again, then I think it points to the lollipop update since both phones had this issues days after lollipop was installed.
I'll let you guys know the outcome
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
graydiggy said:
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
Click to expand...
Click to collapse
Well the problem was that all the cables were working and then stopped. When I got the replacement phone they worked and then a few days later the same thing happened again. So something was causing the connection to break completely. I am hoping that the cause was the charger which I am replacing.
Word of advice: if it stops charging normally In ANY way. THROW AWAY THE CHARGER. I made the same mistake and my Note 4 literally lit on fire melting the lower 1/2 inch of my phone and completely melting the charger. It was so hot by the time I was able to yank the cord out both the phone and charger were melted and destroyed and I ended up with three fingers with minor burns. I am lucky it did not happen when I was sleeping with my infant nearby. I now charge my phone only in the day and on a granite counter in case of fire again.
It stopped fast charging. Then I used the charger again and got a message saying "Transferring power to high powered device" then wham 2" flames
Verizon kept claiming it couldnt happen and thought I used a aftermarket charger until I brought the phone and charger to a corporate store and they prompytly replaced both the phone and charger under factory warranty.
I have three samsung original fast chargers and none of them worked plus the fact that the phone could not be connected to any computer I have makes me think it was the phone. I got the new phone today so I guess time will tell. I just can't see three chargers and cables going bad all at the same time. I also did not take the 5.0 update on the new phone.
my replacement phone stopped fast charging and computer will not recognize it now. I used a different cable that was plugged into the fast charge module from Samsung. I guess that is what caused it. They are sending another phone but for C sake if a cable is the reason this happens surely there should be a fix without replacing the phone time after time.
I finally received the new phone from Verizon and I replaced all the cables I was using to make sure this doesn't happen again. Hopefully the charger was the culprit and the problem is over and done with. Hope no one else encounters this as it really was a pain to deal with.
I got my third phone Monday and so far so good. I had a car charger from Verizon plugged into an extender that had 4 plugs in it. When I unplugged my GPS from it I noticed it was very hot. The Verizon Charger was also hot even though nothing was plugged into it. This may have been what caused my issue. It could have overheated. I replaced it with a different brand and tested to make sure it stayed cool when anything was plugged in and have used it all week without issues. The only other thing could have been the USB cable I used the evening before the second phone stopped fast charging so I do not use it either. So if you use a car charger extender check to see if it gets hot when anything is plugged in. BUT, it is scary knowing something like this can kill the USB on this phone.
I have an external Hard-drive that would constantly disconnect and reconnect with the slightest movement of the cord connected to the computer. It even caused my H/D to get corrupted twice requiring re-formatting. But all I had to do to fix it was to squeeze the big connector on the cord a little and tighten it up. Just a thought.
It's been a week since I received my third phone and everything is working perfectly. I can only assume the charger was breaking it and I'm glad the issue is behind me.
So for anyone experiencing this, I suggest contacting Samsung to replace the charger before going to your cell provider to replace the phone
I'm having the same exact problem. My 2nd replacement phone is now doing the same thing as the first one. I have too many scenarios now though and I'm confused as to which it is. I have two Adaptive chargers.. Batteries, phone, or chargers...
As soon as I replaced the charger, I didn't have this issue again. I suggest sending your chargers back to Samsung (or whatever other brand you have) because one of them is breaking the phones
Sent from my Nexus 6 using Tapatalk
I would place my bet on a bad cable. With the higher voltages that fast charge uses going through the danger of arching and sparking is increased especially if there's a poor connection would fry or weld melt metal inside the connector. This could damage the USB port in the phone and cause the phone's USB port to have a bad connection. This bad USB port in the phone could fry the other cables as well leaving you wondering why everything went bad all at once
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
Hi guys
I have the same problem as you ,so what I have to do to solve this issue without replace the phone,
I have rooted 5.1.1 stock rom, If i flash full stock rom 5.1.1 does this help or what?
zediiiii said:
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
Click to expand...
Click to collapse
Turns out one out of the three new cables I bought didn't work, and my OEM cable didn't work for fast charging. Swapping for a good cable fixed the issue.

Moisture Detected Error

I picked up my Note 10+ about 3 weeks ago. Last Friday I ran my battery to 6% before I got to my car where I had a charger. Finally plugged in my phone and it was charging extremely slow (1-2% in 20 minutes of driving, no usage screen off). I have a duel USB plug, so I switched to the other plug. Right when I plugged it into the other one, I got the moisture detected error. Restarted the phone, and right at boot there's a notification talking about waiting for connection to a PC or something. It's never been connected to a computer mind you. The moisture detected error hasn't gone away since. I've gone as far as doing a full factory reset.
My question is; is there a fix or do I have to call Samsung for a hardware issue?
This sounds like maybe some dirt got inside USB port and is shorting a pin, or lint makes bad connection? Before resetting or doing something drastic first I would try another wire, then I would blow some clean, dry air into USB port to clean it. Use flash light, maybe can see some obstruction? If that don't work clear cache, then reset, then trip to Samsung in that order. This is all assuming the USB port is not actually wet, but I guess that would be the first thing and already checked.
bkmstr said:
I picked up my Note 10+ about 3 weeks ago. Last Friday I ran my battery to 6% before I got to my car where I had a charger. Finally plugged in my phone and it was charging extremely slow (1-2% in 20 minutes of driving, no usage screen off). I have a duel USB plug, so I switched to the other plug. Right when I plugged it into the other one, I got the moisture detected error. Restarted the phone, and right at boot there's a notification talking about waiting for connection to a PC or something. It's never been connected to a computer mind you. The moisture detected error hasn't gone away since. I've gone as far as doing a full factory reset.
My question is; is there a fix or do I have to call Samsung for a hardware issue?
Click to expand...
Click to collapse
You probably got the phone wet. That should go away after a day or so, it's Samsung's safeguard against damage to the phone but it definitely is annoying. When I had my S8+ I would get that every so often after being in the pool with it. I always used wireless charging so the error never bothered me.
pete4k said:
This sounds like maybe some dirt got inside USB port and is shorting a pin, or lint makes bad connection? Before resetting or doing something drastic first I would try another wire, then I would blow some clean, dry air into USB port to clean it. Use flash light, maybe can see some obstruction? If that don't work clear cache, then reset, then trip to Samsung in that order. This is all assuming the USB port is not actually wet, but I guess that would be the first thing and already checked.
Click to expand...
Click to collapse
Tried all those, was hoping there was something else instead of waiting for Samsung to send me a new (possibly refurbished) one.
ajsmsg78 said:
You probably got the phone wet. That should go away after a day or so, it's Samsung's safeguard against damage to the phone but it definitely is annoying. When I had my S8+ I would get that every so often after being in the pool with it. I always used wireless charging so the error never bothered me.
Click to expand...
Click to collapse
It happened Friday, it's now Monday. If it were water it would have popped up right when I plugged it in the first time, not after switching USB ports in my car.
bkmstr said:
Tried all those, was hoping there was something else instead of waiting for Samsung to send me a new (possibly refurbished) one.
It happened Friday, it's now Monday. If it were water it would have popped up right when I plugged it in the first time, not after switching USB ports in my car.
Click to expand...
Click to collapse
Power off phone, plug in charger and then boot up phone while connected to charger.
Sent from my God Mode 8
This is a long known issue since type c ports appeared, at least with samsung S and note devices, I encounterd it in my note 7 and 8, it is very hot and humid where I live, any lint or tiny piece of debris can collect moisture, in my case I just cleaned the port by blowing air into it, on a regular basis
I experienced this behavior with my old Note 9 now and then. There was no moisture. The only solution was restart.
I had this problem on my note 9.. Did blow dry.. Factory reset.. Changing charger cable n every possible solution mentioned online.. Dint help..
Middle of a night some weird idea struck suddenly! i WASHED the usb port under running water.. Let it dry till morning n plugged the charger.. Voila! Problem gone that never returned!
This is what happened to me on my Note 9. I found this solution somewhere but can't remember where.
Go to Settings>Apps>Go To Menu Icon and select Show System Apps>scroll to USBSettings>Click storage>Clear Data & Cache.
Hope this helps.
note 10+ got an update last night and after that this message hasnt went away. Ive tried every solution here different cable, alcohol, toothpick, qtips, clearing cache on USB settings EVERYTHING. Nothing has worked how do I disable this stupid ****. The alarm is annoying and my phone is now at 5%.
Anyone?
Apathy772 said:
note 10+ got an update last night and after that this message hasnt went away. Ive tried every solution here different cable, alcohol, toothpick, qtips, clearing cache on USB settings EVERYTHING. Nothing has worked how do I disable this stupid ****. The alarm is annoying and my phone is now at 5%.
Click to expand...
Click to collapse
You've gotta give XDA users a little more than 2 hours...
If your hardware is faulty, which it now unfortunately sounds like, your only option is to speak to Samsung.
If the port is dry and free from debis, there isn't much else to do.
Spammy is at it again, Anyway to remove the charing notification that dims the screen and appears in the middle of the screen?
Charing cable is loose and when driving it keeps dimming the screen while trying to use GPS, man Spammy your a big time FAILURE !!
Just ran into this problem tonight.....googled, tried all the force close/clear data etc solutions and none worked....then stumbled across my post on the 1st page....did that and it instantly worked......
Power off phone, connect charger and then (instantly) press power button for 2 or 3 seconds...(in my experience, hold it for less time then would constitute a boot up sequence) ....it then immediately showed the "powered off" charging ring with percentage.. then i did a longer press to get it to boot....all is well now, charging again.
hkkanha said:
I had this problem on my note 9.. Did blow dry.. Factory reset.. Changing charger cable n every possible solution mentioned online.. Dint help..
Middle of a night some weird idea struck suddenly! i WASHED the usb port under running water.. Let it dry till morning n plugged the charger.. Voila! Problem gone that never returned!
Click to expand...
Click to collapse
Some sort of contamination. Good fix.
Best to use distilled or RO water.
A anhydrous isopropyl chaser rinse afterwards perhaps as well.
The warning is a good safety feature; charging with wet contacts can greatly accelerant corrosion and short out or damage contact surfaces. Sweat has a lot of sodium chloride in it too, not what you want to have on 2 metal surfaces with a voltage potential between them.
I had it activate once from rain. Lol, no port cover.
Carefully used a blower bulb to help it dry. The warning normally should clear once the moisture is gone. Do not use high pressure compressed air.
Low pressure, dry air will most times do the trick if mere moisture exposure is the cause.
slicric said:
This is what happened to me on my Note 9. I found this solution somewhere but can't remember where.
Go to Settings>Apps>Go To Menu Icon and select Show System Apps>scroll to USBSettings>Click storage>Clear Data & Cache.
Hope this helps.
Click to expand...
Click to collapse
does not work
ytheekshana said:
does not work
Click to expand...
Click to collapse
Follow directions in my post (post #14)
Sent from my [device_name] using XDA-Developers Legacy app
louforgiveno said:
Just ran into this problem tonight.....googled, tried all the force close/clear data etc solutions and none worked....then stumbled across my post on the 1st page....did that and it instantly worked......
Power off phone, connect charger and then (instantly) press power button for 2 or 3 seconds...(in my experience, hold it for less time then would constitute a boot up sequence) ....it then immediately showed the "powered off" charging ring with percentage.. then i did a longer press to get it to boot....all is well now, charging again.
Click to expand...
Click to collapse
That's crazy, I've also tried everything, (cleaning, resetting etc) and nothing worked, but this tip worked. I had to try 3/4 times because the timing is very important but right now is charging, let's see if it will last or the problem will come back again.
In the meanwhile, thanks man!
I solved it going to download mode, disconnecting device, restarted and connected to the battery charger...
it's very strange
Inviato dal mio SM-N975F utilizzando Tapatalk
One more thing to note (ha!)
The other day when i had this issue and fixed it, it happened again....after resetting it a 2nd time i plugged in and slightly wiggled charger plug....and sure enough it popped up again.....i immediately assumed my charging port was going bad...while Google-ing the replacement method i stumbled across a YouTube video where the guy mentions using a pin to "dig" around the sides of the charging port...and sure enough out popped a good amount of pocket lint...once cleared out, no more wiggling and no more error....So definitely give that a shot if the problem seems to persist after clearing the message. Saved me a headache and some dough!
Sent from my [device_name] using XDA-Developers Legacy app

The moisture detected issue

So I am also facing this,
I searched the whole internet (including everything on xda obv) for a solution and nothing worked.
I had this problem that come and go from time to time, but I thought it is because I live in a humide city. I just wait for like 30 minutes and it is gone.
But this time it is different, It occurred after I put the original headset in my phone two days ago. Waited around 2 hours for the error to go. Yesterday, I noticed that I no longer have the fast charging capabilities, only charging (double of the required time to fully charge).
Today the error does not disappear, I cannot plug the headset or connect my phone to my computer, nor charging it via usb cable. This error is annoying and I cannot contact the samsung store due to lockdown. Is there someone who managed to solve the issue without losing the warranty ?
I have other original usb type-c cables at home, none of them is working and all of them are working in my wife's s8+, so definitely it is not a cable problem (and there is no moisture also, my phone had never been in water).
Thanks in advance.
incepter said:
So I am also facing this,
I searched the whole internet (including everything on xda obv) for a solution and nothing worked.
I had this problem that come and go from time to time, but I thought it is because I live in a humide city. I just wait for like 30 minutes and it is gone.
But this time it is different, It occurred after I put the original headset in my phone two days ago. Waited around 2 hours for the error to go. Yesterday, I noticed that I no longer have the fast charging capabilities, only charging (double of the required time to fully charge).
Today the error does not disappear, I cannot plug the headset or connect my phone to my computer, nor charging it via usb cable. This error is annoying and I cannot contact the samsung store due to lockdown. Is there someone who managed to solve the issue without losing the warranty ?
I have other original usb type-c cables at home, none of them is working and all of them are working in my wife's s8+, so definitely it is not a cable problem (and there is no moisture also, my phone had never been in water).
Thanks in advance.
Click to expand...
Click to collapse
i got this once 2 days ago when i clean my mobile with cleaner coz of corona , and some cleaner get inside the type c hole , than i use hairdresser and after 30 minutes the msg gone , now iam attention while clean my mobile , hope i help
Sent from my SM-N975F using Tapatalk
You can try a can of compressed air and blow it into the port to see if that helps. Other things you can try is a factory data reset, put the phone into a zip lock bag with some white rice (leave it in there for a few hours cuz the rice will help pull moisture from the phone) or just waiting to see if it clears up on it's own.
You might also have a USB port on the phone that has failed, which means you will need to have the port replaced.
carlitobahsoun said:
i got this once 2 days ago when i clean my mobile with cleaner coz of corona , and some cleaner get inside the type c hole , than i use hairdresser and after 30 minutes the msg gone , now iam attention while clean my mobile , hope i help
Sent from my SM-N975F using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer. I am really clueless about what to do to my phone :/
The message can arbitrary disappear after several but once I plug my headset that is working normally in my laptop or in the s8+, I get the message back and it won't disappear. It has been 2 days in a row now while it is on my phone and can't plug anything in the usb-c.
scottusa2008 said:
You can try a can of compressed air and blow it into the port to see if that helps. Other things you can try is a factory data reset, put the phone into a zip lock bag with some white rice (leave it in there for a few hours cuz the rice will help pull moisture from the phone) or just waiting to see if it clears up on it's own.
You might also have a USB port on the phone that has failed, which means you will need to have the port replaced.
Click to expand...
Click to collapse
I did everything except the factory data reset, because I find it is meaningless to remove all my data because some port is not going well.
The problem is that the issue may go arbitrary but two things to note:
1. If I plug my headset I get it again (the headset is working normally in all other devices).
2. It won't super fast charge (only fast charge, which get 2 hours to fully charge rather than the usual one hour).
incepter said:
I did everything except the factory data reset, because I find it is meaningless to remove all my data because some port is not going well.
The problem is that the issue may go arbitrary but two things to note:
1. If I plug my headset I get it again (the headset is working normally in all other devices).
2. It won't super fast charge (only fast charge, which get 2 hours to fully charge rather than the usual one hour).
Click to expand...
Click to collapse
A software setting (database, config file, etc) that goes bad or gets corrupted can effect the charging functionality. In one case before when I ran into similar issues the solution was a factory data reset.
Also you might have a failing USB port on the phone, since you mentioned the issue happens when you plug your headset in and your charging speed has been impacted. You could try different charging cable and/or headphone to see if the issue(s) persist.
I was ready to cremate the thing to get rid of the water issue.
I have remedied it ( I think )
This is the Logical remedy.
Since it has nothing to do with usb cables.
Look at the phone ports..all along the bottom and a couple on top.
TAPE THEM OVER...!!!
So NO moisture can get thru.
So when the moisture warning has gone away..Plug in your charging cable...And tape all along the bottom cut the tape nice so it allows room for the cable .
I have not had an issue..Since
And why should I, ?
Logic says ...there is nowhere for moisture to be detected if all ports are Covered
LOGIC WINS
And Samsung should dial down the sensitivity!!
People will die or have died / Because they could NOT charge their phone to call emergency Services

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