Hi.
I have a new Nexus 5x 16GB (2 mo. of use) and suddenly all sensors stop working. I reboot the phone and they star working again, but after 2-4 hrs they stop working again. I have hard reseted the phone, rooted but the problems persists.
Also in safe mode, the sensors stop working.
Anyone have the same problem? Is there a solution? Have searched at google and it seems that the only solution is phone replacement via Google.
Tks!
Related
This has happened twice to me - my gyro quits working, and a reboot seems to fix it. I've gone into the Service Menu (via the Phone app, *#0* #) and tested the sensors - they work up their updating is very slow and choppy. Is anyone else seeing this behavior? I tried recalibrating via the Display option, and the gyroscope still acts screwy. Any suggestions other than rebooting every few days? Thanks.
My z1c has an accelerometer that is broken. This means auto rotation doesn't work for example. Sometimes i can get it working by calibration and/or restart, but after a while the sensor will be off again. I'm testing with the app "android sensor". At the moment the sensor is stuck as if I'm holding my phone horizontally.
I'm running latest software, 14.3.A.0.757
Since i bought it while travelling in Thailand (not the smartest, but my old phone broke, so what to do..), I'm trying to see if anyone here has experience with this, before contacting Sony.
As far as my searches go, i have not been able to locate this as a known problem.
My accelerometer works perfect i have my phone since sunday. Maybe you should perform.a factory reset if that doesnt help its defenetly hardware issue.
Wysłane z mojego D5503 przy użyciu Tapatalka
I got the same problem. Bought it about 9 months ago in Uk. Since few months im on .108. I don't think that firmware is a problem coz it starts about 2 weeks ago. Accelelometer stop working every now and then. Reboot helps but not for long. Gonna contact o2 as still have warranty.
guys i have the same problem with my z1
seems like some software problem ..
because if the hardware is broken it would not start working after restarting
did any of you , opened your phone for replacing or something?
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return. At the time I was running a 108 rom that I had downloaded from this forum, Russian I believe. Recently PC companion told me I had an update but the version was also 108. I did the update without wiping data and I haven't had the problem with the sensors for about 3 weeks.
Still not sure what caused it, it didn't start with my first loading of 108, but some time after that. My best guess is that some app hosed something up and a software update fixed it. Hope it doesn't come back.
Sent from my D5503
Just rebooting the phone worked for me
camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
Click to expand...
Click to collapse
camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
Click to expand...
Click to collapse
Same here. I believe that the problem started when I changed my screensaver to one of the animated backgrounds with planets on it. On a first run it would work and rotate the planet render in the background when I tilted the phone. The next day it stopped working. I mean, the screensaver was on, but it would no detect orientation from the gryroscope. The screen also stopped autorotating when playing YouTube videos from the app, the compass app wasn't working and so on. I installed a few small sensor monitoring applications and all of the gave me no readings for the accelerometer or gyroscope sensors. Some other sensors were disabled, such as proximity, illumination level detect and so on. I was afraid that the accelerometer could be broken from humidity, pressure or a small drop that happened, but these small incidents could not explain the problem by their own (specially since the Z1c is thoroughly tested against all of these). I thought of maybe a faulty motherboard construction or whatever and starting considering the possibility of taking it back to the store for the guarantee, but before that I googled and came along this site and a couple others.
I fiddled a bit with Android menu config. settings but to no avail. I completely discarded the factory reset advice (that's SO crazy!).
When I rebooted the phone (no reset, just a regular off and on again process) all sensor readings were back on. I still didn't have the chance to check whether the problem might come back in a few days or not.
The cause may or may not be on the planets screensaver app. I also used Google Earth, YouTube and a few other apps the day sensors stopped working, but none of these gave problems in the past.
Fingers crossed for this issue not reappearing.
Hello everybody on my Z1 accelerometer compass gyroscope and light sensor does not work! any help please?
Yesterday I've had the same trouble, screen orientation stopped working. Apps using the acceleration sensor stopped working (Google Sky i.e.)
First I did a factory reset without any change, still no function. As I still have warranty, I wanted to prepare the phone to send it to Sony for repair. So I switched the phone off, removed SIM and SD (what I haven't done before) and switched it on again. Then I did a factory reset once again and here we go the sensor went back to work.
Probably the factory reset is "deeper" if there's no SIM and SD card in the phone? Who knows.
Hey guys,
I have a weired camera problem and I coudn't find anyway to fix it
The camera was working perfectly fine until one day It started being unresponsive sometimes and now I got to the point where it rarely responds!!!
When I open the camera sometimes it just shows black screen and I'm unable to do anything then after about 3 secs phone reboots and sometimes the camera app launches but the viewfinder is just black and sometimes it simply fc's!!!
I tried several camera apps (manul camera....) but in vain!
My first attempt to fix this was deleting data and cache for camera app! then I made a factory reset then I tried updating to android N DP4 and then I rolled back and in vain!!!
Once the camera srops working it will not work again until I reboot the phone and after I reboot it the camera will work for about 5 minutes to 1 hour then the problem starts showing!!!
Hope yo Guys can help me solve the issue I really like the phone and I don't wanna lose it!
Thx in advance!
Sounds like a hardware issue to me. I would send it in for warranty or repairs if possible.
Did you managed to get it fixed? I have the exact same issue. I think it first started happening after the latest security updates. I hope it's not hardware related, this phone just came back from lg repairs for faulty digitizer.
i got the same problem. i just try to install the final version of android 7.0 and hope the problem won't show again...
i'm anyway quite sure it's not a hardware problem, cause when the camera works it works great and shoots perfect photos and videos...i think it's the last security pack update which causes these problems, and maybe the solution will be the new security pack update, of september
I had the same issue, and I simply couldn't fix it by any means. It just started to happen after 3 months of use, and came out of nowhere.
I had to return it, luckily it was amazon......
Really weird.
I have used android O developer preview and downgraded to android 7.1.2 nut now motion sensor is not working.
How to fix the problem
My Nexus 5x was on the DP2 for almost 2 weeks (very satisfied with it), but after updating some apps on Saturday evening i was in a bootloop. Remedied, after updating again my 50+ apps (including Google apps) again bootloop. So i opted out of beta, and am back on 7.12. All radio fine, but sensors not working. I did a factory reset and everything is working fine.
factory reset fixes
Hi this exact situation happened to me only a day earlier. So happy to find this forum post. The factory reset fixed the issue for me too.
Dang, I was hoping there to be another solution then FSR.
Check to see if your Voicemail apps have anything to do with it. I had this problem and fixed it by disabling my voicemail app from shutting the screen when motion sensor is applicable.
Hi, I have nexus 2013 with Android 6.0.1, since this update and issue came all along and I don't know why!
My WiFi, is intermittent, it disconnects and reconnects all the time
All my other sensors are not working anymore, like auto rotation and gyro
screen sometimes is not being responsive, unless I turn it off couple of times
is it a software issue or my unit is dud? it used to work perfectly for couple of years though.
Yup same here!
Ditto on the rotation working intermittently. Works for a minute after restarting then stops working until I reboot. My wifi is solid though.
I am having the exact same issues as OP, doesn't matter which rom/stock.
Ahmed Sarhan said:
Hi, I have nexus 2013 with Android 6.0.1, since this update and issue came all along and I don't know why!
My WiFi, is intermittent, it disconnects and reconnects all the time
All my other sensors are not working anymore, like auto rotation and gyro
screen sometimes is not being responsive, unless I turn it off couple of times
is it a software issue or my unit is dud? it used to work perfectly for couple of years though.
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Click to collapse
I'm in the same situation but I'm not using stock rom. I'm using a custom RR Nougat Rom for almost 2 years, everything was working nice until this happened. WIFI either stops entirely stops working or works intermittently, and auto rotate doesn't work. I downloaded a sensors app from play store to see if they were actually working or not, to my surprise it says no sensors detected. I panicked and did a hard reset, and then it stucks at bootloop (can't get past the four dots, may be the ROM can't find sensors). Flashed countless custom ROMS, stock rom (6.1, 5.0), but still no dice. But then when I was about to give up, I thought I would give the stock rom 4.3 a final try and magically, my nexus successfully boots up with all the sensors working perfectly. Then I re flashed the custom rom back to my device in which all the sensors are working fine (ORIENTATION, GYRO...).
So may be go back to STOCK ROM 4.3 and then see if the problem persists. I see a lot of 6.0 people are facing these issues.
Good luck!