LG G4 issues and now prep - G4 Q&A, Help & Troubleshooting

Hello all!
Recently I had an issue with the LG G4 stuck on the boot up loop. O2 (phone carrier) replaced the handset and gave me a new one but after 3 months there is now a issue with the headphone jack where it keeps on thinking its plugged in? I've cleaned out the jack but the problem is still there and even with headphones plugged in I'm getting reports that its crackling/bad line. I'm going to take it back to O2 to be repaired again as its in warranty and I've not damaged it in any way.
I was wondering what processes I need to back up everything? Photos/video, texts, whatsapp and apps? LG backup no longer works and I want to make sure everything is the same. I recall that when I put my details in the new phone (current LG G4) my apps restored. Is this something to do with Google?
I appreciate all the advice and I'm looking to take it in tomorrow afternoon (3pm GMT).
Many thanks
Dr Cross

Related

[Q] Major problem with my stock ATT E980

Okay, I originally got this phone as an upgrade over my HTC Inspire in July. It worked great, minus a few random reboots every once in a while (if I left it in my pocket for a long time or if it was really hot in my car it would do this, but that was it). Then, about a month or two ago, I rooted it and installed a custom ROM. I noticed that a bunch of my files were missing from my internal SD card, but I wasn't too worried about it. Then my phone started acting really weird and got stuck in a bootloop. I was able to boot into recovery, but I ended up using the LG Flash Tool and went back to bone stock. Still had the issue, except I noticed that my signal would drop, and then it'd get stuck in the bootloop. So, I contacted AT&T warranty and they sent me a replacement. Now the same thing is happening to this one. It gets warm, loses cell signal, then reboots, sometimes a bootloop. This phone hasn't been rooted at all, it's been left stock. So I contacted AT&T and the guy in warranty said he thinks it's the battery, but he didn't have any in stock so he couldn't send a replacement. So I was thinking it was the battery and called LG after it seemed to get worse. They told me that they could replace the battery free of charge if I send in the one I'm using first. Since this is my only way of communication, I contacted AT&T again, and they're sending me another replacement. (Said if this one screw up too, they'll give me a different phone all together). The guy had me download some AT&T remote support app and he looked at the battery health and said it's reading fine, and that because it's reading fine, he didn't think it was the battery. :|
Here's the weird thing, about two weeks ago, it went into a bootloop. I took out the battery for a minute an tried to put it back in. Nothing. I plugged the charger into it and it basically told me that it didn't have enough juice to power on. (battery was at ~40%). So I took the battery back out and tried again. This time it came on.
Then last friday, I was jammin out to music while I was working, it would reboot when I unlocked the phone. (battery was in upper 90%'s). I plugged the charger in while it did this and everything came up as it should. But after taking it off the charger and trying to do more work, it happened again and again.
Like I said, this phone is straight from AT&T and has not had anything flashed onto it by me, hell I never even disabled all the AT&T bloat this time. I've tried a hard reset, and it didn't help. Does anybody know what would be the cause of my problems? I really like this phone and really hope I can get this figured out.
EDIT: Forgot to mention, the phone still has its IMEI number and it has the value pack update.
Got the second replacement in the mail today. It hasn't screwed up yet, but only time will tell.
-SeCra- said:
Got the second replacement in the mail today. It hasn't screwed up yet, but only time will tell.
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Click to collapse
Wow hope this works for you. I just got 3 Optimus G Pro's on 12/30/13 and all 3 of them to date have not had any issues. 2 black and 1 white. 2 which are running stock. 1 stock which has had a bunch of the bloatware yanked (that we could get off of it). 1 stock which has had nothing pulled, everything left the way it is. And the 3rd one (which is the one I use) which I rooted to CyanFox 4.4.2 and later to CM11 4.4.2 Nightly and haven't had any issues like the ones you've explained.
Good luck though hopefully your issue is gone. Seems like a nice reliable phone (minus LG not wanting to support it furthermore ).
mattverg89 said:
Wow hope this works for you. I just got 3 Optimus G Pro's on 12/30/13 and all 3 of them to date have not had any issues. 2 black and 1 white. 2 which are running stock. 1 stock which has had a bunch of the bloatware yanked (that we could get off of it). 1 stock which has had nothing pulled, everything left the way it is. And the 3rd one (which is the one I use) which I rooted to CyanFox 4.4.2 and later to CM11 4.4.2 Nightly and haven't had any issues like the ones you've explained.
Good luck though hopefully your issue is gone. Seems like a nice reliable phone (minus LG not wanting to support it furthermore ).
Click to expand...
Click to collapse
I really hope my issues with this phone are done too, I really love this phone. If I don't have any issues, it's going to get rooted and updated to KitKat. Otherwise, I'll try to get AT&T to give me a MotoX or a HTC One.
-SeCra- said:
I really hope my issues with this phone are done too, I really love this phone. If I don't have any issues, it's going to get rooted and updated to KitKat. Otherwise, I'll try to get AT&T to give me a MotoX or a HTC One.
Click to expand...
Click to collapse
Yeah I like this phone with KitKat. Looks like a larger Nexus 5
Only problems i'm having with CM11:
1. ATT Visual Voicemail will install but upon playing voicemails program will freeze and crash
2. Tried Google Voice however you can only hear the voicemails through speakerphone, headsets, or bluetooth. Voicemails will no play through earpiece.
3. CM11 doesn't have Screen Recorder yet (Which CyanFox did although CM11 is still fairly fresh).
4. I would like to have the LG Camera app back! Dual video recording and some of those other features are gone with the android stock Camera app. Need to look into porting that back over to KitKat (if I can).
That's bout it though...
mattverg89 said:
Yeah I like this phone with KitKat. Looks like a larger Nexus 5
Only problems i'm having with CM11:
1. ATT Visual Voicemail will install but upon playing voicemails program will freeze and crash
2. Tried Google Voice however you can only hear the voicemails through speakerphone, headsets, or bluetooth. Voicemails will no play through earpiece.
3. CM11 doesn't have Screen Recorder yet (Which CyanFox did although CM11 is still fairly fresh).
4. I would like to have the LG Camera app back! Dual video recording and some of those other features are gone with the android stock Camera app. Need to look into porting that back over to KitKat (if I can).
That's bout it though...
Click to expand...
Click to collapse
Haha yeah, this phone is beautiful with stock Android, I just end up missing certain touches that LG puts in their overlay.
BTW, this phone is doing the same thing as before. I strongly believe it's the battery b/c when it went into a bootloop, I took out the battery it was warm, so I put it in front of the AC for a minute to cool it down and it's been working fine since. So, I'm going to call AT&T and see if they will send me a battery, and if they can't, I'm going to have to send this one in to LG and be without a phone for a week...:'(
UPDATE: AT&T told me "since we have tried everything else-hard resets, replacement phones- and nothing worked, we will send you a battery since it's the only thing that has stayed persistent through this ordeal. We just got some in stock and are sending one your way. If the problem continues to persist, we will replace the phone again." IT'S ABOUT TIME!!!
Just curious, but what if I continue having this issue after I get my new battery? Should I try a similar mah zero lemon battery or just have att give me a different phone altogether?
Sent from my LG-E980 using xda app-developers app
-SeCra- said:
Just curious, but what if I continue having this issue after I get my new battery? Should I try a similar mah zero lemon battery or just have att give me a different phone altogether?
Sent from my LG-E980 using xda app-developers app
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Click to collapse
i think there is an issue with the battery and whatever cable you use to charge the phone.I had to Lge980 when I used a thin cable I have in my room sometimes it did not charged at all and or shut down itself even when the battery had half charge ,sometimes it showed full charged but if I plugged the phone to a thicker cable connected using the oem charger or a usb 3.0 port at my laptop it showed the real charge level at 1/4 charge.I myself could't do anything since I got the phone second hand but as long as I used thick cable connected to a oem charger usb 3.0 or eben 2.0 I had no had any issues.
how'd it go?
-SeCra- said:
Haha yeah, this phone is beautiful with stock Android, I just end up missing certain touches that LG puts in their overlay.
BTW, this phone is doing the same thing as before. I strongly believe it's the battery b/c when it went into a bootloop, I took out the battery it was warm, so I put it in front of the AC for a minute to cool it down and it's been working fine since. So, I'm going to call AT&T and see if they will send me a battery, and if they can't, I'm going to have to send this one in to LG and be without a phone for a week...:'(
UPDATE: AT&T told me "since we have tried everything else-hard resets, replacement phones- and nothing worked, we will send you a battery since it's the only thing that has stayed persistent through this ordeal. We just got some in stock and are sending one your way. If the problem continues to persist, we will replace the phone again." IT'S ABOUT TIME!!!
Click to expand...
Click to collapse
I've had the exact same problem with my E980 and the refurb they sent me. Contemplating a battery replacement now. Did a new battery fix your boot loops?
-SeCra- said:
Okay, I originally got this phone as an upgrade over my HTC Inspire in July. It worked great, minus a few random reboots every once in a while (if I left it in my pocket for a long time or if it was really hot in my car it would do this, but that was it). Then, about a month or two ago, I rooted it and installed a custom ROM. I noticed that a bunch of my files were missing from my internal SD card, but I wasn't too worried about it. Then my phone started acting really weird and got stuck in a bootloop. I was able to boot into recovery, but I ended up using the LG Flash Tool and went back to bone stock. Still had the issue, except I noticed that my signal would drop, and then it'd get stuck in the bootloop. So, I contacted AT&T warranty and they sent me a replacement. Now the same thing is happening to this one. It gets warm, loses cell signal, then reboots, sometimes a bootloop. This phone hasn't been rooted at all, it's been left stock. So I contacted AT&T and the guy in warranty said he thinks it's the battery, but he didn't have any in stock so he couldn't send a replacement. So I was thinking it was the battery and called LG after it seemed to get worse. They told me that they could replace the battery free of charge if I send in the one I'm using first. Since this is my only way of communication, I contacted AT&T again, and they're sending me another replacement. (Said if this one screw up too, they'll give me a different phone all together). The guy had me download some AT&T remote support app and he looked at the battery health and said it's reading fine, and that because it's reading fine, he didn't think it was the battery. :|
Here's the weird thing, about two weeks ago, it went into a bootloop. I took out the battery for a minute an tried to put it back in. Nothing. I plugged the charger into it and it basically told me that it didn't have enough juice to power on. (battery was at ~40%). So I took the battery back out and tried again. This time it came on.
Then last friday, I was jammin out to music while I was working, it would reboot when I unlocked the phone. (battery was in upper 90%'s). I plugged the charger in while it did this and everything came up as it should. But after taking it off the charger and trying to do more work, it happened again and again.
Like I said, this phone is straight from AT&T and has not had anything flashed onto it by me, hell I never even disabled all the AT&T bloat this time. I've tried a hard reset, and it didn't help. Does anybody know what would be the cause of my problems? I really like this phone and really hope I can get this figured out.
EDIT: Forgot to mention, the phone still has its IMEI number and it has the value pack update.
Click to expand...
Click to collapse
If you want to stay on stock i recommend going to jellybean TOT 10k and rooting and installing a custom recovery back up the rom, and flash hkfriends kernel, and see what happens if you raise or lower your phones voltage, that might be the problem with it rebooting.
THE NEW BATTERY SOLVED THE ISSUE, BUT ONLY FOR A SHORT TIME. I upgraded to an HTC One M8 since, and haven't had hardly any problems with it, aside from the death star's BS
-SeCra- said:
THE NEW BATTERY SOLVED THE ISSUE, BUT ONLY FOR A SHORT TIME. I upgraded to an HTC One M8 since, and haven't had hardly any problems with it, aside from the death star's BS
Click to expand...
Click to collapse
Thanks for the response. I talked to the techs at an AT&T direct service center and they told me it's a common problem with the Optimus Pro. I'm on my third one in 8 months now and this one started randomly powering off within 15 minutes of when I took it out of the box three days ago.
zhirrad said:
Thanks for the response. I talked to the techs at an AT&T direct service center and they told me it's a common problem with the Optimus Pro. I'm on my third one in 8 months now and this one started randomly powering off within 15 minutes of when I took it out of the box three days ago.
Click to expand...
Click to collapse
Yeah. My issue was the battery for sure. Make them replace the battery and it should temp solve the issue
From what I read on the first e980 i had these phone tend to have a hardware problem where the power button is creating the same issues as OP. Some refurbished e980s have the hardware problem solved.

Unrooted LG G4 stuck in boot loop

My G4 has randomly restarted on me a few times before (only once at a time), but I thought nothing of it. However, this time, it has gotten stuck in a boot loop. My phone was fairly hot from watching videos at a high brightness, and that is when I noticed it restarted for the first time. My G4 is NOT rooted, and I even went into recovery mode and wiped the cache and it is still stuck in the loop. Is there anything I can do besides try a factory data reset? I really do not want to lose all of my data because I did not even get a chance to do a backup as this happened unexpectedly.
Hey did you ever get this problem solved, same thing happened to me today not rooted was watching a video phone froze and now im stuck in bootloop
This just started happening to me on Friday. I have a warranty replacement on the way (and I managed to get the guys at my Verizon Wireless store to give me a loaner Samsung Galaxy S4 so I wasn't completely without a phone all weekend).
It looks like this may be a fairly widespread problem and related to HW version 1.0 of the phones:
https://www.reddit.com/r/lgg4/comments/3k5ofv/verizon_bootloop/
https://www.reddit.com/r/lgg4/comments/3oos3e/lg_g4_stuck_in_boot_loop_pulled_battery_tried_all/
I'm hoping my warranty replacement is a 1.1 version phone, but that's probably wishful thinking on my part.
chairthrower said:
This just started happening to me on Friday. I have a warranty replacement on the way (and I managed to get the guys at my Verizon Wireless store to give me a loaner Samsung Galaxy S4 so I wasn't completely without a phone all weekend).
It looks like this may be a fairly widespread problem and related to HW version 1.0 of the phones:
https://www.reddit.com/r/lgg4/comments/3k5ofv/verizon_bootloop/
https://www.reddit.com/r/lgg4/comments/3oos3e/lg_g4_stuck_in_boot_loop_pulled_battery_tried_all/
I'm hoping my warranty replacement is a 1.1 version phone, but that's probably wishful thinking on my part.
Click to expand...
Click to collapse
i read about the problem with the motherboard going bad i thought it had more to do with the serial number or the manufacture date mine was 505, anyway i recieved my replacement from lg and new serial is 512 but HW version is still 1.0
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.

Phone won't pass the LG screen

my phone is rooted i'm on 13B everything was fine since i got my phone back in august till today i was listening music and was gonna skip to next song that moment is when my phone froze completely after pressing the power button the phone reboot by itself but got stuck on the lg screen i removed the battery after a few attempts it turned on. after 30 minutes or so it rebooted it self again but now even removing the battery it won't pass the lg screen. any ideas? suggestions?
probably the same problem a lot of other people are having. I also had the same symptoms as you, on rooted 13B.
you can try resetting or reflashing your phone but most likely you need a replacement.
theirs a problem with the motherboard going bad, i just had the same problem and lg sent me a replacement under warranty but i wasnt rooted
dagnisaun said:
probably the same problem a lot of other people are having. I also had the same symptoms as you, on rooted 13B.
you can try resetting or reflashing your phone but most likely you need a replacement.
Click to expand...
Click to collapse
bayniner said:
theirs a problem with the motherboard going bad, i just had the same problem and lg sent me a replacement under warranty but i wasnt rooted
Click to expand...
Click to collapse
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
killa408shark said:
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
Click to expand...
Click to collapse
How were you able to flash 13B if it was stuck in a bootloop, ive already recieved my replacement but id like to factory reset my old one before i send it back
bayniner said:
How were you able to flash 13B if it was stuck in a bootloop, ive already recieved my replacement but id like to factory reset my old one before i send it back
Click to expand...
Click to collapse
I put the phone in download mode and flashed 13B KDZ. But unfortunately my phone got back in the bootlop. Good thing I'm gettingmy replacement
It's a hardware issue, not software. A lot of the earlier G4s have "loose contacts" that cause the bootloop to occur. LG has acknolwedged it and are replacing any affected phones without incident. Just call verizon and they'll ship a new one.
Yup, happened to me just his week. VZW shipped another one to arrive the next day. FWIW, I strongly recommend everyone backup their phone to removable SD card using LG's on board Backup utility. If this challenge happens to you, getting back up and running quickly will be much easier if you have this backup ready to go.
...my $.02.
Happened to me as well last night. Took it back to Verizon today and they are sending me another one. I didn't have insurance and no questions were asked. Obviously they recognize the problem. Last LG phone I will own! Unless the G5 is insane. Hehe
Happened to me as well, yesterday. Interesting how this is happening to everyone at almost the same timeframe. I'll take it to Verizon to get a replacement shipped.
I had the same problem, and contacted LG support and they said it will take 9 business days to repair the phone. This seemed like an awful long time to be without a phone, I asked if there was any way to speed the process up and they said no. Thankfully I was able to borrow a phone from work for the duration of the repairs. Considering how this is a major problem with many handsets, I think LG is handling the whole situation pretty badly.

LG G4 (H815) variant shuts off and doesnt respond........ Need photos recovered :(

Hello guys,
I have a LG G4 H815 variant which shut off while talking on the phone. I did not install any new apps or anything new but got OTA update from LG 2-3 days before this happened.
I removed the battery and after I kept it back, and sometimes LG logo comes and then phone shuts off. Few times it also rebooted like 3-4 times by itself but did not pass the lg logo screen.
Now comes the most important thing, we recently had a baby (5days ago) and have all the photographs and videos of birth and delivery in this phone. I need that to be recovered, so please help with this first and then may be fix the phone next.
So hard reset of the phone is not an option I suppose. I also tried connecting to windows/Mac and system doesnt recognise the phone
I really appreciate any help from you guys.
sounds like you have the lg bootloop bug people have kept trying and eventually the phone has started
Sent from my LG-H815 using Tapatalk
nexy33 said:
sounds like you have the lg bootloop bug people have kept trying and eventually the phone has started
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
I have been trying for past 3days removing the battery and charging for whole day, nothing helped till now
Ermm, with the bootloop issue only one thing helped so far... Send it back to repair (I did it as well)
davebugyi said:
Ermm, with the bootloop issue only one thing helped so far... Send it back to repair (I did it as well)
Click to expand...
Click to collapse
So do you mean to send it to UK..... I called US LG support, they said to contact UK support.... they said, they can only send packages to Uk to send the phone for repairs. What about the data on phone? I need the very important photos of my newborn.
try the freezer method
http://forum.xda-developers.com/showpost.php?p=64905142&postcount=1
akusbharat said:
So do you mean to send it to UK..... I called US LG support, they said to contact UK support.... they said, they can only send packages to Uk to send the phone for repairs. What about the data on phone? I need the very important photos of my newborn.
Click to expand...
Click to collapse
I brought the phone back to the shop where I bought it, as I had a 2 year warranty with them. They sent it to one of their repair centers and in 8 days it was fixed for free.
I suggest to try the freezer method posted above and hopefully it will boot and you can manage to get your photos off the phone.
In case it won't boot all or just sits on the LG logo, then it is hard to recover as (probably) they have to replace the whole motherboard (like in my case) and it is unlikely they will bother with recovering data. However you may ask them very nicely, but they might just ignore it.

Need help!! LG G4(H815) not starting

Hi all,
so here is my problem.
Day before yesterday i had a perfectly working LG g4 H815 model with s/n 511 running on firmware v20h, when i decided to root it and install some mods.
so i flashed TWRP, installed xposed and xtrememusic mod. the phone booted normally after installing these. i didn't install any modules under xposed. the phone worked perfectly for two days. however today morning it hanged while taking photo with the camera app. when restarting it got stuck at LG logo for long time. My brother(who doesn't have any technical knowledge) pulled out the battery and restarted. Again it got stuck at LG logo. thinking somthing wrong he again repeated this only to find that it didn't power on at all this time. No LG logo no notofication light nothing.
Tried charging it(although battery was aroung 60-70%), pressing power button removing the battery. still nothing. the phone is not at all powering up.
However when i connect it with USB cable with laptop, laptop makes sound of getting usb connection detected. i took it to a service centre.
the technical guy there told that IC may have been faulty. he told me that motherboard needs to be replaced. however unofficially he may try heating the IC to get it booting.
What should i do now? Is the IC really fried. had the rooting and installing mod caused it?
Please help.
PS- the phone is imported and cannot be sent back for warranty purpose.
I think you are experiencing the dreaded LG G4 bootloop. I don't think rooting or modding caused a software problem. It "may" have caused a hardware problem simply because it generated enough heat to loosen the IC that little bit that initiates the problems you are describing. I rooted and installed the stock image in Nov 2015. Two weeks ago the phone froze - restarted and then could not be booted. LG sent me a Fedex label and I sent it off. Ten days later I received the same phone back. I assume they replaced the mainboard.
You should contact LG directly. I saw a class action suit that was called off because it appeared that LG will fix this particular problem (failed mainboard) out of warranty. Anyone please correct me on this if I'm wrong.
dsteinschneider said:
I think you are experiencing the dreaded LG G4 bootloop. I don't think rooting or modding caused a software problem. It "may" have caused a hardware problem simply because it generated enough heat to loosen the IC that little bit that initiates the problems you are describing. I rooted and installed the stock image in Nov 2015. Two weeks ago the phone froze - restarted and then could not be booted. LG sent me a Fedex label and I sent it off. Ten days later I received the same phone back. I assume they replaced the mainboard.
You should contact LG directly. I saw a class action suit that was called off because it appeared that LG will fix this particular problem (failed mainboard) out of warranty. Anyone please correct me on this if I'm wrong.
Click to expand...
Click to collapse
Hi thanks for the help.
But isn't the dreaded bootloop is that where the phone is stuck at the LG logo. Mine isn't booting at all. And the bootloop problem is due to big cores or such and not due to ic?
Mine wouldn't start at all - it bootlooped once for about a split second - then it was dead
Same is the problem with me. Bootlooped twice and then its completely dead. I have tried contacting Lg UK. Lets see what they say.
Ok so i got a reply from LG and they suggested me some steps to take (which are obviously not useful as it is completely dead). however they have also told me that they are willing to help me and asked me about details of purchase etc and "whether it was rooted".
so what should i reply rooted or not? will they detect it as it is dead.
dbzgoku said:
Ok so i got a reply from LG and they suggested me some steps to take (which are obviously not useful as it is completely dead). however they have also told me that they are willing to help me and asked me about details of purchase etc and "whether it was rooted".
so what should i reply rooted or not? will they detect it as it is dead.
Click to expand...
Click to collapse
Sorry to be late on reply. I advise to not answer question whether phone was rooted. Here is my reasoning:
1. This problem is widely occuring - only a tiny percentage of people root their phones therefore question is irrelevant.
2. The problem is known to be that an IC becomes loose most likely due to heat - a better question would be - do you place the phone on a hot dashboard with GPS running while you are charging?
dsteinschneider said:
Sorry to be late on reply. I advise to not answer question whether phone was rooted. Here is my reasoning:
1. This problem is widely occuring - only a tiny percentage of people root their phones therefore question is irrelevant.
2. The problem is known to be that an IC becomes loose most likely due to heat - a better question would be - do you place the phone on a hot dashboard with GPS running while you are charging?
Click to expand...
Click to collapse
thanks for the reply (although late). i have already sent the phone to LG replying as no root. Lets hope they repair it without any problems.
second i didnt do anything of anysort like placing on hot dashboard or such. one day while opening the camera app it decided to just hang and later on die on me.
I hope you didn't think I was saying you might have done something that would overheat your phone such as my second example. I was trying to come up with an example reason the IC loosens. Even if you did that the phone should survive such conditions. Let's hope the replacement motherboards somehow do better. My guess is that the soldering job is fine, the problem is probably bad design that doesn't "vent" the heat from chip.
dsteinschneider said:
I hope you didn't think I was saying you might have done something that would overheat your phone such as my second example. I was trying to come up with an example reason the IC loosens. Even if you did that the phone should survive such conditions. Let's hope the replacement motherboards somehow do better. My guess is that the soldering job is fine, the problem is probably bad design that doesn't "vent" the heat from chip.
Click to expand...
Click to collapse
so what do you suggest after repair should i keep it or sell it? Lg g4 is no doubt the best phone when considering the value for money. no phone even twice in price comes close in camera and screen quality especially. but the unreliability of this phone has made me to consider selling it as soon as i get it back.
I'd keep it if your new board is high serial
lukem99626 said:
I'd keep it if your new board is high serial
Click to expand...
Click to collapse
Well my old board was also high serial, beginning with 511
I'm going to take my chances - it's a great phone until it bootloops. I'm going to avoid scenarios best I can that could result in the phone heating up inside. That would be charging only if absolutely necessary while in my ProClip dash mount if the car is hot, using backup battery after depletion instead of charging more often etc. Thinking back I rarely put the phone into heat inducing situations - normal use results in the IC becoming loose at the 1 year mark. If mine bootloops exactly a year from now and LG fixes it again I'm an LG fan. If they blow me off no more LG.
I really regret not paying it off early and taking the $15/month deal for an S7 Edge last month
dbzgoku said:
Well my old board was also high serial, beginning with 511
Click to expand...
Click to collapse
I mean like 611 ect thats what i got from lg
dsteinschneider said:
I'm going to take my chances - it's a great phone until it bootloops. I'm going to avoid scenarios best I can that could result in the phone heating up inside. That would be charging only if absolutely necessary while in my ProClip dash mount if the car is hot, using backup battery after depletion instead of charging more often etc. Thinking back I rarely put the phone into heat inducing situations - normal use results in the IC becoming loose at the 1 year mark. If mine bootloops exactly a year from now and LG fixes it again I'm an LG fan. If they blow me off no more LG.
I really regret not paying it off early and taking the $15/month deal for an S7 Edge last month
Click to expand...
Click to collapse
Well lg did mention in my communication with them that this carries 2 year warranty.
lukem99626 said:
I mean like 611 ect thats what i got from lg
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Didn't know that serials have gone so high
dbzgoku said:
Didn't know that serials have gone so high
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I brought a g4 in the new year sale it has the serial of 611 i had a 601 few months back i returned it ran hot and laggy the 611 one is cool running and lag free so i think something changed

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