Hello,
Short story :
I have a LG G3 D855 16GB running Android 6.0 with the following problems :
SIM and SD Card not working. The phone doesn't detect the cards.
The speaker is not working (i still have audio through the 3.5 jack or via bluetooth)
It reboots randomly
Wifi stops sometimes (works again after one or two reboots)
The phone is pretty much useless.
I only use it as an external monitor with my dslr via the "dslr controller" android app
I thought maybe installing cyanogen since i never used it. But i don't know much about these things
Any ideas/suggestions on what to do with this phone are welcome.
Long story :
I bought this LG G3 early 2014 and used it during a year; it was a wonderful phone and i was really happy with it until its sd/sim cards stopped working one morning last january (2016)
LG fooled around with my warranty request for months.
After verifying my invoice and purchase details, they asked me to send the phone to one of their partner repair-shops.
The repair shop sent it back to me saying they won't repair it pretending it's a foreign phone. I called LG, they checked the imei and told me it's not a foreign phone and the shop should have repaired it and offered to fix things and get back at me. They never called me back. I kept calling back and asking for the repair during five months then i gave up and bought a xiaomi redmi note 3 pro.
So i'm looking for
DSCP said:
Hello,
Short story :
I have a LG G3 D855 16GB running Android 6.0 with the following problems :
SIM and SD Card not working. The phone doesn't detect the cards.
The speaker is not working (i still have audio through the 3.5 jack or via bluetooth)
It reboots randomly
Wifi stops sometimes (works again after one or two reboots)
The phone is pretty much useless.
I only use it as an external monitor with my dslr via the "dslr controller" android app
I thought maybe installing cyanogen since i never used it. But i don't know much about these things
Any ideas/suggestions on what to do with this phone are welcome.
Long story :
I bought this LG G3 early 2014 and used it during a year; it was a wonderful phone and i was really happy with it until its sd/sim cards stopped working one morning last january (2016)
LG fooled around with my warranty request for months.
After verifying my invoice and purchase details, they asked me to send the phone to one of their partner repair-shops.
The repair shop sent it back to me saying they won't repair it pretending it's a foreign phone. I called LG, they checked the imei and told me it's not a foreign phone and the shop should have repaired it and offered to fix things and get back at me. They never called me back. I kept calling back and asking for the repair during five months then i gave up and bought a xiaomi redmi note 3 pro.
So i'm looking for
Click to expand...
Click to collapse
Try to root, recovery and new ROM. Maybe the baseband is borked, but I'm not sure if its salvageable
Sent from my G3 D852
viddy135 said:
Try to root, recovery and new ROM. Maybe the baseband is borked, but I'm not sure if its salvageable
Sent from my G3 D852
Click to expand...
Click to collapse
Could you give me a link ?
Is an sd card needed at any step of these operations ?
Thank you for your time
DSCP said:
Could you give me a link ?
Is an sd card needed at any step of these operations ?
Thank you for your time
Click to expand...
Click to collapse
I'll send links in a sec, u do need the internal sd
Sent from my G3 D852
DSCP said:
Could you give me a link ?
Is an sd card needed at any step of these operations ?
Thank you for your time
Click to expand...
Click to collapse
So, for links, I found that its easier to tell you. Download SuperSU ZIP, Use kingroot to temporarily root, get autorec for your variant, and do as it says, when it installs the recovery, reboot to it and install SuperSU
Sent from my G3 D852
ship it to me, i`m looking for mp3 player for my car
Related
I have been using a rooted Verizon LG G4 with xPosed installed for a while now with no problems whatsoever. However, today when I was watching a video on Youtube, my phone suddenly turned off and entered into a bootloop. I can't seem to get out of it. I've tried:
- Pulling battery (duh)
- Pulling SD card
- Safe Mode (goes back into bootloop)
- Clear Cache (goes back into bootloop)
- USB Debug mode (bootloop)
and even - Factory Reset (currently bootlooping again)
My computer also doesn't recognize it, but I guess that's understandable because it's in a bootloop. I can hear the "device connected" sound from Windows 10, but I can't find my phone anywhere.
Is there any way to save this phone?
Same here, any luck since?
mattchowell said:
Same here, any luck since?
Click to expand...
Click to collapse
I ended up using the "Return to Stock with KDZ method" and flashed 11a firmware, but I'm still stuck bootlooping. I emailed LG, but they haven't replied yet. I'm out of options now, but it looks like I might have a new paperweight that can display the LG logo.
aznsensazn29 said:
I ended up using the "Return to Stock with KDZ method" and flashed 11a firmware, but I'm still stuck bootlooping. I emailed LG, but they haven't replied yet. I'm out of options now, but it looks like I might have a new paperweight that can display the LG logo.
Click to expand...
Click to collapse
I called Verizon and got a replacement. It will be here Tuesday. I think the processor had all it could take. It runs too hot. I told them I tried everything including the FDR like you tried. They asked no other questions. Said it sounded like a major hardware issue.
Sent from my HTC One_M8 using Tapatalk
mattchowell said:
I called Verizon and got a replacement. It will be here Tuesday. I think the processor had all it could take. It runs too hot. I told them I tried everything including the FDR like you tried. They asked no other questions. Said it sounded like a major hardware issue.
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
What options do you think I would have? I bought the phone with a check from my friend who bought it from Best Buy, so I don't have a proof of purchase that LG needs for my G4 to be repaired. Do you think I could call Verizon as well, or do I need to start looking for another phone?
aznsensazn29 said:
What options do you think I would have? I bought the phone with a check from my friend who bought it from Best Buy, so I don't have a proof of purchase that LG needs for my G4 to be repaired. Do you think I could call Verizon as well, or do I need to start looking for another phone?
Click to expand...
Click to collapse
Do you pay the monthly insurance? The worst they can do is tell you that you're out of luck. I would call them first thing in the morning. It took me literally like 20 mins this morning. They never asked if I had rooted or anything. If all else fails PM me and I can tell you a great site to get a used phone on. I don't know how they are with links on here.
Sent from my HTC One_M8 using Tapatalk
Phone randomly reset and just keeps saying turning on wifi. I dont know what to do please help
Jasonfares said:
Phone randomly reset and just keeps saying turning on wifi. I dont know what to do please help
Click to expand...
Click to collapse
More information is needed
(1) What phone do you have (model number)
(2) What rom do you have
(3) Was there anything you did just before it happened
(4) Have you tried anything to fix it.
tallman43 said:
More information is needed
(1) What phone do you have (model number)
(2) What rom do you have
(3) Was there anything you did just before it happened
(4) Have you tried anything to fix it.
Click to expand...
Click to collapse
I have att d850
Im on stock but have adblock from root
I literally opened spotify and then phone crashed then restarted and wifi wont turn on.
Ive restarted multiple times. Ive turned airplane mode on. Idk what more to do
Jasonfares said:
I have att d850
Im on stock but have adblock from root
I literally opened spotify and then phone crashed then restarted and wifi wont turn on.
Ive restarted multiple times. Ive turned airplane mode on. Idk what more to do
Click to expand...
Click to collapse
Personally I would first delete spotify then reboot see if it fixes it,I personally don't think its the app spotify but worth a try. I would then also backup my data and try a factory reset. If that also does not work consider re flashing a new stock rom.
tallman43 said:
Personally I would first delete spotify then reboot see if it fixes it,I personally don't think its the app spotify but worth a try. I would then also backup my data and try a factory reset. If that also does not work consider re flashing a new stock rom.
Click to expand...
Click to collapse
I backed up some things and im factory reseting right now. What would be a good rom to flash? A while ago this phone was soft bricked and I flashed kitkat and reupgraded to lolipop and this just happened.
Jasonfares said:
I backed up some things and im factory reseting right now. What would be a good rom to flash? A while ago this phone was soft bricked and I flashed kitkat and reupgraded to lolipop and this just happened.
Click to expand...
Click to collapse
To be honest I can't recommend any because I have a LG 855 sorry.
tallman43 said:
To be honest I can't recommend any because I have a LG 855 sorry.
Click to expand...
Click to collapse
**** well I factory reset and its still doing it. I think im just going to go to att tommorow and see whats up
Jasonfares said:
**** well I factory reset and its still doing it. I think im just going to go to att tommorow and see whats up
Click to expand...
Click to collapse
Don't forget if you take it to service to unroot your phone.
tallman43 said:
Don't forget if you take it to service to unroot your phone.
Click to expand...
Click to collapse
wait do what with it? I factory reset it does that not take out the root?
Jasonfares said:
wait do what with it? I factory reset it does that not take out the root?
Click to expand...
Click to collapse
Nope it may remove the app but not root and service will be able to tell if it's rooted..Best way is to flash a stock kdz to get rid of any traces of it.
tallman43 said:
Nope it may remove the app but not root and service will be able to tell if it's rooted..Best way is to flash a stock kdz to get rid of any traces of it.
Click to expand...
Click to collapse
Could you give me a way how with wifi not on the phone?
Jasonfares said:
Could you give me a way how with wifi not on the phone?
Click to expand...
Click to collapse
Sorry I don't understand your question? do you mean how to flash a stock kdz if so look here >> http://forum.xda-developers.com/showthread.php?t=2785089 <<
Hi, sorry to hijack the thread but my LG G3 d855 is exactly the same. on 29th December i noticed that the wifi wasn't connected to my home network, so did a reboot and still the same. I spent an hour or 2 googling this to find i wasn't the only one. Most had suggested a factory data reset, however said that this doesn't always work. I tried that and still the same so rang my network provider who passed me through to LG UK. It was booked in for a repair and collected on the 5th Jan. I got the phone back on the 26th Jan, and it took me less than 10 minutes to get the same wifi not connecting issue again. On the repair note it states they have changed the ic/pa/filter and updated the software to v20l (although I'm sure i was on later than that anyway). I rang LG again and it was collected the next day. I received the handset on tuesday, and the note this time said software updated, phone tested. I put the battery in, turned the phone on and within a minute found that the wifi would not turn on at all. I also noticed that the build version was V20h, which is a downgrade from the version that was on the phone when i sent it back to them.
I have rang LG again, and was told that they would look at it, but that i might need a new phone. When i questioned the new phone statement and asked why i needed to buyt a new phone, the woman didnt answer me. Anyway, the phone is getting collected today, and i really dont hold out much hope that it will be repaired. I have mailed LG direct to complain about this but i am at the point where i might move away altogether from LG. I am stuck until June waiting for my contract to expire, but am so frustrated with LG and their repair service as they have had my phone over a month now and havent fixed it.
This phone (g3) have bad quality components....my last lg....back to Samsung....I want my S5 again or a new S7 or note 4. Fantastics super amoled displays, great conections, all works. I'm tired of suffering...kkk
labpedro said:
Hi, sorry to hijack the thread but my LG G3 d855 is exactly the same. on 29th December i noticed that the wifi wasn't connected to my home network, so did a reboot and still the same. I spent an hour or 2 googling this to find i wasn't the only one. Most had suggested a factory data reset, however said that this doesn't always work. I tried that and still the same so rang my network provider who passed me through to LG UK. It was booked in for a repair and collected on the 5th Jan. I got the phone back on the 26th Jan, and it took me less than 10 minutes to get the same wifi not connecting issue again. On the repair note it states they have changed the ic/pa/filter and updated the software to v20l (although I'm sure i was on later than that anyway). I rang LG again and it was collected the next day. I received the handset on tuesday, and the note this time said software updated, phone tested. I put the battery in, turned the phone on and within a minute found that the wifi would not turn on at all. I also noticed that the build version was V20h, which is a downgrade from the version that was on the phone when i sent it back to them.
I have rang LG again, and was told that they would look at it, but that i might need a new phone. When i questioned the new phone statement and asked why i needed to buyt a new phone, the woman didnt answer me. Anyway, the phone is getting collected today, and i really dont hold out much hope that it will be repaired. I have mailed LG direct to complain about this but i am at the point where i might move away altogether from LG. I am stuck until June waiting for my contract to expire, but am so frustrated with LG and their repair service as they have had my phone over a month now and havent fixed it.
Click to expand...
Click to collapse
Yea Ive been a month without WiFi on it and I've taken it to 2 phone repair shops and its been said to be a motherboard problem and lg would have a big fee to fix it. I'm going to get a new phone soon because this problem is happening a lot right now with lgs
Jasonfares said:
Yea Ive been a month without WiFi on it and I've taken it to 2 phone repair shops and its been said to be a motherboard problem and lg would have a big fee to fix it. I'm going to get a new phone soon because this problem is happening a lot right now with lgs
Click to expand...
Click to collapse
Well, update so far is they have "repaired" the handset and its on its way back to me so will get it on monday. I was going to bet a guy at work that it wouldnt be repaired but he wouldnt take the bet. if its still not fixed i think i need to go down the replacement route. I have tried to be polite about this, but the fact that they have ignored 3 emails from me trying to raise a complaint, numerous tweets and facebook messages is making me feel like LG are not a company that can be trusted. I realise that I am a tiny insignificant stone on the bottom of their shoe and am meaningless in the grand scheme of things, but i've never dealt with a company that simply ignores you....
I will update on monday when i turn the phone on
So as a follow up, I got the phone back on Monday and so far it is working fine, WiFi is connecting with no problems. The fix that has been reported is replacing the mainboard. 1 niggle now though is that there is now a hiss in the headphones that comes and goes which wasn't there when i sent the phone in for the million repair attempts. I cant be bothered to go through the hassle of reporting it and sending it off for repair so I'm just going to live with it (its not too bad, just annoying when the music is quiet or paused). I only have a couple of months before I can upgrade, and had thought about a G4 or G5 but after the past 2 months i don't think i'll bother.
Ray
labpedro said:
So as a follow up, I got the phone back on Monday and so far it is working fine, WiFi is connecting with no problems. The fix that has been reported is replacing the mainboard. 1 niggle now though is that there is now a hiss in the headphones that comes and goes which wasn't there when i sent the phone in for the million repair attempts. I cant be bothered to go through the hassle of reporting it and sending it off for repair so I'm just going to live with it (its not too bad, just annoying when the music is quiet or paused). I only have a couple of months before I can upgrade, and had thought about a G4 or G5 but after the past 2 months i don't think i'll bother.
Ray
Click to expand...
Click to collapse
How much did you pay for LG to repair it?
Jasonfares said:
How much did you pay for LG to repair it?
Click to expand...
Click to collapse
so sorry for late reply, didnt know you had asked a question. Mine was done under warranty (apparently LG have a 2 year warranty with Three) so mine was fixed under that. I would guess that it would of been about 100 quid though for the work that they did, if not more. It took them far too many attempts to fix it though, which has left me with a bitter taste towards LG, so not sure whether to get the G5 next, the G4 or move onto a different make altogether
labpedro said:
so sorry for late reply, didnt know you had asked a question. Mine was done under warranty (apparently LG have a 2 year warranty with Three) so mine was fixed under that. I would guess that it would of been about 100 quid though for the work that they did, if not more. It took them far too many attempts to fix it though, which has left me with a bitter taste towards LG, so not sure whether to get the G5 next, the G4 or move onto a different make altogether
Click to expand...
Click to collapse
I actually havent got it repaired and im still using it. I called lg and they told me there was a one year warranty on the g3 so im just keeping it until i decide on a new phone to get
Hello guys,
I have a LG G4 H815 variant which shut off while talking on the phone. I did not install any new apps or anything new but got OTA update from LG 2-3 days before this happened.
I removed the battery and after I kept it back, and sometimes LG logo comes and then phone shuts off. Few times it also rebooted like 3-4 times by itself but did not pass the lg logo screen.
Now comes the most important thing, we recently had a baby (5days ago) and have all the photographs and videos of birth and delivery in this phone. I need that to be recovered, so please help with this first and then may be fix the phone next.
So hard reset of the phone is not an option I suppose. I also tried connecting to windows/Mac and system doesnt recognise the phone
I really appreciate any help from you guys.
sounds like you have the lg bootloop bug people have kept trying and eventually the phone has started
Sent from my LG-H815 using Tapatalk
nexy33 said:
sounds like you have the lg bootloop bug people have kept trying and eventually the phone has started
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
I have been trying for past 3days removing the battery and charging for whole day, nothing helped till now
Ermm, with the bootloop issue only one thing helped so far... Send it back to repair (I did it as well)
davebugyi said:
Ermm, with the bootloop issue only one thing helped so far... Send it back to repair (I did it as well)
Click to expand...
Click to collapse
So do you mean to send it to UK..... I called US LG support, they said to contact UK support.... they said, they can only send packages to Uk to send the phone for repairs. What about the data on phone? I need the very important photos of my newborn.
try the freezer method
http://forum.xda-developers.com/showpost.php?p=64905142&postcount=1
akusbharat said:
So do you mean to send it to UK..... I called US LG support, they said to contact UK support.... they said, they can only send packages to Uk to send the phone for repairs. What about the data on phone? I need the very important photos of my newborn.
Click to expand...
Click to collapse
I brought the phone back to the shop where I bought it, as I had a 2 year warranty with them. They sent it to one of their repair centers and in 8 days it was fixed for free.
I suggest to try the freezer method posted above and hopefully it will boot and you can manage to get your photos off the phone.
In case it won't boot all or just sits on the LG logo, then it is hard to recover as (probably) they have to replace the whole motherboard (like in my case) and it is unlikely they will bother with recovering data. However you may ask them very nicely, but they might just ignore it.
Hi all, ok tonight/this morning at work while on my break i went to do my usual thing of having food and watching a tv show via cartoon hd about 2mins in and my phone switched off.....now i thought it was dead so plugged in the charger but no led light, or screen on to say its charging.....i did a bit of googling and find out about the bootloop thingy buuuuut mines not looping, its swtiching on to the LG logo [i did the bootloader unlocker thingy etc so it says tha in the top corner] then it goes off.......i also get pulsing blue led lights too.....if i press, hold the power button after i get nothing, i have to take the battery out and then its rinse and repeat
Hi,
Same thing happened to me today. I was taking a shot and it switched off and same scenario.It seems that we had encountered an bootloader brick in which our device enters in some special bootloader mode in which when you connect it to the computer in the device manager it shows up as Qhsusb_bulk. I read the whole internet and there is a similar brick with G3 the guys were able to fix it. Even there is a tutorial on how to do this which I think is applicable to our device. I was able to install the required drivers and etc. but there is one big problem - I followed the guide and came into one serious problem - we need a special mbn file so we can recover our device and the sad thing is nobody on the internet doesn't have it still. There are many people like us who got selfbricked G4 and cannot fix it without this file. Please if somebody can help us please share the file so we can fix our devices. THANK YOU !
Link to the g3 unbrick guide
ive seen lots about the bootloop issue, but the thing is mine isnt doing a loop [i have to take the battery out/ pop it it back in, to switch it on then after 10-20 seconds on the LOGO it turns off
thewhisper said:
Hi,
Same thing happened to me today. I was taking a shot and it switched off and same scenario.It seems that we had encountered an bootloader brick in which our device enters in some special bootloader mode in which when you connect it to the computer in the device manager it shows up as Qhsusb_bulk. I read the whole internet and there is a similar brick with G3 the guys were able to fix it. Even there is a tutorial on how to do this which I think is applicable to our device. I was able to install the required drivers and etc. but there is one big problem - I followed the guide and came into one serious problem - we need a special mbn file so we can recover our device and the sad thing is nobody on the internet doesn't have it still. There are many people like us who got selfbricked G4 and cannot fix it without this file. Please if somebody can help us please share the file so we can fix our devices. THANK YOU !
Link to the g3 unbrick guide
Click to expand...
Click to collapse
on G2 you get security boot error phone is detected as QHUSb_BULK. on G2 the fix was to enter download mode. in G2 vol up then plug usb.
using TOT method and flash tools . flash stock firmware fixed my soft brick.
not sure about the file you mention, maybe you do need it..
jamious-daywalker said:
now i thought it was dead so plugged in the charger but no led light, or screen on to say its charging.....i did a bit of googling and find out about the bootloop thingy buuuuut mines not looping, its swtiching on to the LG logo [i did the bootloader unlocker thingy etc so it says tha in the top corner] then it goes off.......i also get pulsing blue led lights too.....if i press, hold the power button after i get nothing, i have to take the battery out and then its rinse and repeat
Click to expand...
Click to collapse
I have the issue. I don't do anything special but my phone reboot and stuck on lg logo. But now my phone doesn't want to boot. Sometimes he detect when I'm trying to charge it but often not. Yesterday I boot on download mode and recovery but today it's impossible... I think I have some hardware issue ? Or software with the bootloader...
I don't know how to fix that without access to download/recovery mode :crying:
Same here. Sometimes it boots into recovery/download but most of the times it doesn't. It's a hardware problem I think as LG officially confirmed that there were problems during the building proccess of the first G4 series. I don't want to sound bad but soon or later all phones built before october last year will get into bootloop. I was hoping it won't happen to me - I'm very light user with only light standart apps with no games and other heavy stuff, so the problem wasn't caused by overheating by heavy multitasking. Anyway it happened and I'm pretty sure it's harware related but if somebody can provide the tot and mbn files I will be more than happy to try the g2/g3 unbrick method. The main problem is that these files are not available for h815. I found on other forum tot files for other variants than h815 So if somebody have the tot filesfor h815 please share so we can try to unbrick our G4. Thanks!
same thing heppened to my g4 this week. i called lg last night and they agreed to repair it. i'd just gave them a call.
I sent mine for repair today. I hope they will agree to repare it even that it's with unlocked bootloader and with rooted custom rom !!! What you think ? Will I have problems with them because of that ?
Happened with my phone as well. It was rooted so i was hella scared if they didn't accept my phone. But soon they told me phone's motherboard has gone bad and will be replaced. Got my phone with a brand new motherboard after a couple of hours.
P.s. all your data will be gone
Sent from my LG-H818 using XDA-Developers mobile app
clotveins said:
Happened with my phone as well. It was rooted so i was hella scared if they didn't accept my phone. But soon they told me phone's motherboard has gone bad and will be replaced. Got my phone with a brand new motherboard after a couple of hours.
P.s. all your data will be gone
Sent from my LG-H818 using XDA-Developers mobile app
Click to expand...
Click to collapse
So the same problem just happened to my lg H815 with unlocked bootloader, am really f***ed without my phone, gonna call LG UK tomorrow, anything in particular I should say? also looking for solutions I saw many people are starting to have this issue now too - any official comments from LG?
P.S. if you have an LG G4 you should start backing up all your data now
This literally just happened in the last 15 minutes to me as well. Random reboot right after I woke up the phone and now stuck on the LG splash screen. Light user here, never did anything with the phone that would have heavily stressed it physically or computing-wise, so I also concur it's an inevitability for earlier runs of G4 phones.
Luckily, I backed up everything through TWRP last Thursday by chance because I was updating Xposed to the latest version and swapping to a faster 128GB microSDXC. At worst, I might have lost a handful of unimportant text messages.
Not worth the time to try to figure out any cheap fixes myself, I just got done submitting a repair request to LG.
I ordered LG G4 H815 and I hope to not see any kind of these issues
irishlad99 said:
So the same problem just happened to my lg H815 with unlocked bootloader, am really f***ed without my phone, gonna call LG UK tomorrow, anything in particular I should say? also looking for solutions I saw many people are starting to have this issue now too - any official comments from LG?
P.S. if you have an LG G4 you should start backing up all your data now
Click to expand...
Click to collapse
Guy at service center said its internally communicated all LG G4's motherboard will have to be changed at least once.
And just say you dont know what happened exactly. Slept and in the morning my phone won't work
clotveins said:
Guy at service center said its internally communicated all LG G4's motherboard will have to be changed at least once.
And just say you dont know what happened exactly. Slept and in the morning my phone won't work
Click to expand...
Click to collapse
at least once?? many had sent phone , then again having bootloop after repair..???
raptorddd said:
at least once?? many had sent phone , then again having bootloop after repair..???
Click to expand...
Click to collapse
I have got my phone repaired for like 4-5 times. 3 times motherboard change, 1 time display change and 1 time volume button pannel change.
clotveins said:
I have got my phone repaired for like 4-5 times. 3 times motherboard change, 1 time display change and 1 time volume button pannel change.
Click to expand...
Click to collapse
all under warranty?? not counting display? or did you get dead pixel?
raptorddd said:
all under warranty?? not counting display? or did you get dead pixel?
Click to expand...
Click to collapse
Yup. All under warranty and counting display replacement as well. No dead pixels as well and phone was rooted once during motherboard replacement
Sent from my LG-H818 using XDA-Developers mobile app
Woke up last saturday morning, grabbed my phone on the way outside and it was off, dead battery, went and grabbed the spare from the charger popped it in, and hello infinite boot loop death.
Ive tried the freezer trick, but waiting 15 mins for 63 apps to optimize each time is death.
I called LG spent 2 1/2 hours on hold, disconnected 3 times, and when I finally got a supervisor to speak with I had to convince them the boot loop was a known issue and they would call me back on Monday. Never got a call.
Following day went into Best Buy where I purchased the phone and it was 11 months old, 505, they advised me to go to Verizon, Walked over to the verizon store a few doors down and had a great customer service experience, they took everything I said for face value, offered to send me a 'Like New' replacement, got that phone 2 days later, started up, and its a bigger piece of **** than my boot loop brick. Wont stay on for more than 5 mins, sometimes it boot loops, other times it doesn't, locks up harder and faster than a frogs bhole ..
once again went back to Verizon, again amazing customer service, now on my 3rd LG G4 in the mail, 2nd Like New..
I am pretty done with G4 completely.. and I can't just upgrade because I'm on the ULD still.. so I'm going to try and press for my replacement credit if/when this phone fails again and try the BB trick again.
My question to XDA users is what VZW phone are you looking at after your G4? I really need something that can have the hotspot unlocked. the Galaxy S7 looks decent, but looks like boot loader unlock is not coming, and worse camera.
here is a highlight of my conversation with LG Supervisor that has made others laughed:
Me: Based on LG's faulty manufacturing and after this phonecall process bad customer retention, can you give me one reason to ever buy an LG product again... just one?
Supervisor: umm come on *my name* you know why
Me: no please, tell me, you have a poorly constructed phone, and you're arguing with customers over the fix, and now you're telling me there is nothing you can do to make me the customer happy so I purchase another LG product..
Supervisor: I understand, but, but, LG is... well because they're good.
Me: ahh yes good. what is good exactly the products or the customer service?
**dead air for about a min.**
El Genio Malvado said:
Woke up last saturday morning, grabbed my phone on the way outside and it was off, dead battery, went and grabbed the spare from the charger popped it in, and hello infinite boot loop death.
Ive tried the freezer trick, but waiting 15 mins for 63 apps to optimize each time is death.
I called LG spent 2 1/2 hours on hold, disconnected 3 times, and when I finally got a supervisor to speak with I had to convince them the boot loop was a known issue and they would call me back on Monday. Never got a call.
Following day went into Best Buy where I purchased the phone and it was 11 months old, 505, they advised me to go to Verizon, Walked over to the verizon store a few doors down and had a great customer service experience, they took everything I said for face value, offered to send me a 'Like New' replacement, got that phone 2 days later, started up, and its a bigger piece of **** than my boot loop brick. Wont stay on for more than 5 mins, sometimes it boot loops, other times it doesn't, locks up harder and faster than a frogs bhole ..
once again went back to Verizon, again amazing customer service, now on my 3rd LG G4 in the mail, 2nd Like New..
I am pretty done with G4 completely.. and I can't just upgrade because I'm on the ULD still.. so I'm going to try and press for my replacement credit if/when this phone fails again and try the BB trick again.
My question to XDA users is what VZW phone are you looking at after your G4? I really need something that can have the hotspot unlocked. the Galaxy S7 looks decent, but looks like boot loader unlock is not coming, and worse camera.
here is a highlight of my conversation with LG Supervisor that has made others laughed:
Me: Based on LG's faulty manufacturing and after this phonecall process bad customer retention, can you give me one reason to ever buy an LG product again... just one?
Supervisor: umm come on *my name* you know why
Me: no please, tell me, you have a poorly constructed phone, and you're arguing with customers over the fix, and now you're telling me there is nothing you can do to make me the customer happy so I purchase another LG product..
Supervisor: I understand, but, but, LG is... well because they're good.
Me: ahh yes good. what is good exactly the products or the customer service?
**dead air for about a min.**
Click to expand...
Click to collapse
Oven fix to get all the data off worked on mine got the data off
http://forum.xda-developers.com/g4/help/diy-h815-usa-variant-hardware-boot-loop-t3311623
LG Replacement - All you do is call LG tell them what happened you'll file for a replacement claim ship the phone in they'll send you a new device easy that's what I did
astonmartin214 said:
Oven fix to get all the data off worked on mine got the data off
http://forum.xda-developers.com/g4/help/diy-h815-usa-variant-hardware-boot-loop-t3311623
LG Replacement - All you do is call LG tell them what happened you'll file for a replacement claim ship the phone in they'll send you a new device easy that's what I did
Click to expand...
Click to collapse
Im worried that by doing that I'll void the warranty and LG won't accept my claim, i've also rooted the phone, and i've read negative feedback on that also.
El Genio Malvado said:
Im worried that by doing that I'll void the warranty and LG won't accept my claim, i've also rooted the phone, and i've read negative feedback on that also.
Click to expand...
Click to collapse
NO they won't find out I did it all & got my phone replaced they want to keep there customers so they'll do whatever it takes to make the customer happy
My phone is a 510 build. Still rev 1.0. If I were looking right now for a phone on Verizon, it would be the S7 or the wait for the next Note or Nexus. If you were to not use Verizon anymore, which is what I'm contemplating, I would either get a Nexus or OnePlus Three.
Sent from my VS986 using Tapatalk
access adb with usb debugging on but dev options off
sooooooo.... i have a verizon g4 thats on 13b and rooted . i tried to edit a line in the build.prop file to allow ANY 2 apps to open at the same time and i did something wrong and now im stuck in a boot loop. i would normally just use lg root tool to reflash the rooted system img to my phone to fix this, thats not too big a deal. my real problem is i have usb debugging on but dev options off so usb debugging prob is too so adb will b useless if thats the case sooo i guess i just need to know if usb debug will work if dev options are off?
Neco Carmello said:
sooooooo.... i have a verizon g4 thats on 13b and rooted . i tried to edit a line in the build.prop file to allow ANY 2 apps to open at the same time and i did something wrong and now im stuck in a boot loop. i would normally just use lg root tool to reflash the rooted system img to my phone to fix this, thats not too big a deal. my real problem is i have usb debugging on but dev options off so usb debugging prob is too so adb will b useless if thats the case sooo i guess i just need to know if usb debug will work if dev options are off?
Click to expand...
Click to collapse
Are you wanting to get data off of it or just reset it? Or are you wanting to just try to fix the build.prop? How far does your boot get (LG screen or Verizon)? Will it boot into download mode?
EDIT: I just turned on debug and turned off dev mode, and it automatically turns off debug. I couldn't connect to my phone via adb. The way that I escape from bootloops, at least when it makes it to the Verizon screen, is using LGUP in the same way the downgrade is done. I can't post links, but it is at this post: forum.xda-developers.com/verizon-g4/general/downgrade-mm-to-ll-lgup-t3322616